General Manager Salary in New York, NY

About Banana Republic Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​ We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs. ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what’s next.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityRepresent the brand and understand the competition and retail landscapePromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsAbility to lead and inspire others to learn and grow through coaching and mentoringProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredBenefits at Banana Republic Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Salary Range: $70,300 - $96,600 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Yahoo Finance is the largest business and financial news site in the world, with unrivaled access to data, insights and original editorial content.Every market day, from its New York Studios, the Yahoo Finance Live team delivers five hours of stock-market and business coverage. It is already one of the US' top three digital business and finance video providers and continues to grow its reach and impact across digital and connected TV platforms. Distribution partners include Google and YouTube, Apple, Samsung, Amazon Freevee, Roku, DirecTV, and others.Video plays a key role in guiding tens of millions of Yahoo Finance users, providing them with the insights and information they need to make better decisions. In this role, reporting to the Vice President of Content, you will lead the growth of the video business across strategy, distribution, revenue, and operations. You will be the key partner to the editorial, creative, and production head of Yahoo Finance Video, joining forces to grow the appeal, reach, impact, and profitability of Yahoo Finance's video news operations: A Bit About You:You will lead distribution and syndication sales to continue to grow opportunities to reach audiences wherever they are in the US and internationally.You will ensure that a diverse set of revenue opportunities is identified, tracked, and appropriately structured and resourced.You will oversee support for existing and new distribution partners, ensuring they are getting the information and guidance they need to help grow awareness and viewing of Yahoo Finance Live.You will lead business efforts to expand Yahoo Finance's video offer through coproductions, partnerships and acquisitions. As those efforts progress, you will be expected to directly handle evaluation, structure, negotiation and implementation of a range of agreement types, as well as the ongoing relationship and business management of those alliancesYou will be the principal liaison between the video content and production leaders and internal teams at Yahoo essential to the development of the businessA Bit About the Role:Draw on technical product, internal analytics, and ad sales teams to highlight audience and monetization trends, validating programming priorities against promising market opportunities.Act as a key partner to financial planning and business strategy teams, ensuring that the technical, creative and talent needs of the news team are evaluated and incorporated into overall business planning.Work with commercial teams to regularly review and update programming plans and foster creative collaboration with the goal of creating commercial packages to maximize revenue opportunities.Position video as key lever in Yahoo Finance marketing, ensuring on-air messaging supports and enhances other digital efforts.The position is based in Yahoo Finance's New York editorial and video production headquarters. A regular in-office presence will be essential to success in the role.Desired skills and qualifications: A minimum of 10+ years experience in television or digital video businesses, ideally with experience in managing P&L's, developing business rationales for programming investments or acquisitions, and developing familiarity with both advertising and distribution channels.Experience structuring, negotiating, and implementing production partnerships (e.g., television and film production, acquisition, distribution, digital, emerging businesses, etc.).Knowledge and understanding of digital media initiatives, platforms, products and services (streaming, distribution models and platforms, etc.).Strong analytical skills.Experience in CTV businesses, international markets, and/or adtech a plus.Specific experience in and passion for business and financial news and programming a plus.Strong organizational skills and ability to prioritize and meet deadlines.Successful experience navigating complex organizations.Strong interpersonal communication skills (written and oral) with an emotionally intelligent communication style.Demonstrated ability to execute and follow through.#LI-KS2Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion ( www.yahooinc.com/diversity/ ) page to learn more.The compensation for this position ranges from $150,015.00 - $326,390.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Yahoo provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don't require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you'll be given notice to make arrangements. If you're curious about how this factors into this role, please discuss with the recruiter. Currently work for Yahoo? Please apply on our internal career site.

HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. No matter your role at HomeServe, you're part of a growing team that's working to make home repairs and improvements easy. This role will have a base salary range of $150,000 - $175,000 along with a 20% annual bonus opportunity, company take home vehicle and a full suite of benefits. The General Manager has the overall responsibility for the daily operations of a District office including ensuring compliance with company standards, inventory management, team management, financial accountability and ensuring that the highest quality service experience is delivered to each customer. The successful candidate must be capable of leading a workforce including unionized HVAC service and installation technicians. The successful candidate thrives in a fast-paced, high-pressured environment and has a natural ability to lead and motivate the team to learn, strive for improvement, and feel a real sense of urgency about meeting our customer needs. This position also demands diligence about tracking service delivery and financial KPI's. The General Manager is expected to meet company goals by providing clear direction and setting a positive example for attitude, professionalism, and work ethic. The successful candidate must be able to formulate, articulate, and lead strategic and tactical efforts to drive efficiencies, sales growth and profitability within a highly competitive HVAC market.Responsibilities:Provides leadership, guidance and support to District personnel focused on customer satisfaction to improve Net Promoter Score and CSAT scoreDirect and manage field operations and sales teams to meet budget and corporate financial goals.Manage essential operational support functions including Inventory Management, Fleet Management, and Safety practices.Ensures compliance with company's policiesDevelops and maintains a culture of performance management and accountabilityDemonstrated leadership and management skills in a team-oriented, collaborative environmentAbility to build and maintain a high performing team through recruiting, training, coaching and development activitiesProven ability to significantly contribute toward or lead operations and sales growth initiatives with a results-oriented approachAbility to formulate and implement a sound business plan to reach targeted service delivery, revenue and net profit goalsExperience with budget preparation and fiscal management,Ability to analyze and interpret data and prepare reportsExceptional strategic thinking and problem-solving skillsExcellent communication and interpersonal skills, both verbal and writtenAbility to balance multiple tasks with changing prioritiesQualifications:Bachelor's Degree in Business, or related field or equivalent experienceMinimum 4 - 6 years general management experience managing a service delivery organizationMust have experience managing a unionized field workforce including responding to grievances and directly involved in contractor labor negotiations.Experience in home service delivery business preferredExperience developing and implementing growth strategies, business processes and streamlining operationsDemonstrated work force management including experience with leading Field Service Management software such as ServiceBench, ClickSoftware, Salesforce, etc.In Return We Offer:Competitive compensationCompany take home vehicle; gas card and maintenance providedExcellent benefits including generous medical, vision, dental and life & disability insurance401(k) plan with a company matchYour choice of 2 company provided home warranties (for homeowners).Career development and advancement opportunities HomeServe USA is an equal opportunity employer.

Job Description: General ManagerEssential Duties & Responsibilities:The General Manager will be a true owner of their business. We are looking for someone who is extremely seasoned, independent, innovative, and business-minded. With support from the HQ squad, they will lead a team of ~20 awesome people delivering an amazing experience to 1,500+ customers per week. They will need to do all of this while carefully managing the P&L. They need to be a natural leader and coach, have a strong understanding of and passion for the product, and be comfortable with the uncertainty and responsibility that comes with working with an early-stage concept. This will be a critical job with significant interactions with the central management team and opportunities for growth as the brand scales across the country!Customer Service, Operations & Marketing:Maintain exceptional guest-centered culture which exceeds customer expectationsOversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurementsMaintain appearance and safety of the facilityManage and maintain inventory and ordering of supplies in a timely mannerIdentify operational performance, productivity, and efficiency gaps and implement measures to correct those deficienciesCultivate relationships with community leaders and organizations to ensure strong connections, drive sales and give backFinancial management experience with success in driving top-line sales, interpreting reporting data, managing budgets, and controlling expenses.The desire to work in a fast-paced, entrepreneurial environment - understands the importance of experimentation and iterationAbility to understand and manage a unit P&L to both top and bottom-line revenue goalsDevelop and implement programming ideas to drive sales and maximize inventory in coordination with HQ team (league nights, youth programming, theme nights, etc.) Support marketing efforts at the local level in coordination with central marketing team and agencies - including partnerships with local businesses, flyering, supporting local PR & advertising effortsSupport group sales efforts in coordination with a central sales team - including outreach to and relationships with local businessesManage customer service specific to the locationLeading the Team:Live and breathe the Core Values of BEAT THE BOMB:Bring PositivityTake ResponsibilityBuild the FutureCreate the FunExceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environment of the jobCoach, inspire, support, and motivate your team to provide a world-class and service-minded, customer experienceOversight of staffing including recruiting, hiring (and firing), training, measuring employee performance, and helping them grow and reach their goalsResponsible for the creation, management, and coordination of staff schedulesResponsible for running unit payrollCommunicate with all unit team members and the Corporate Team on a regular basis to ensure efficient and effective business practicesOur Ideal General Manager:You own all facets of your business, you are entrepreneurial-minded and a creative thinkerF&B Experience - you have led facilities that have a food and beverage component (including alcohol) You like to get out in the community, make connections and build relationships You like to get your "hands dirty" (we're a paint-blast facility after all!) Proven people leadership with success in building positive service cultures and high team engagementTech Savvy - the ability to use computers, smartphones, tablets, manage through tech maintenance, repairs, and fixes; can learn new software quickly and easilyHigh level of interpersonal savvyAbility to resolve conflict among customers and/or staff in a professional mannerStrong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of managementApproachability, trustworthiness, honesty, and a high level of integrity is requiredAbility to control a room/large groups - including children and their parents : )Strong commercial and operational expertiseMust have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisionsQualifications:Minimum 10 years experience (management experience required)Management of a facility that includes an F&B componentKnows the importance of driving exemplary reviewsKnows the entertainment industry requires nights/weekends work (Saturday is our biggest day and General Managers should be on site)Multi-unit management experience is desired but not requiredSignificant knowledge of and relationships in the local marketExperience as a leader of new unit/location preferred, including Grand OpeningExperience in sales/customer service requiredExperience building and leading a teamExperience in Microsoft Office products requiredExperience with GSuite products preferredBachelor's DegreeReferences upon requestWhat We Offer:Competitive salary with annual bonus opportunitiesAn opportunity to advance or expand your career with company growthA chance to be a part of an exciting and fast-growing start-up teamFriends & Family ticket discounts!Attractive PTO planMedical, dental, and vision insuranceCommuter Benefits

General Manager - New York, NYCatch Hospitality Group is hiring for a new concept in the SoHo neighborhood. We are seeking individuals that have a true passion for hospitality, an unrelenting drive to provide exceptional experiences, and devotion to cultivating team culture by way of mentorship and development. Benefits:and well-rounded training programcareer development and growth opportunitiesemployee discounts on dining, retail, amusements, and hotelshealth benefit plans to suit your needsvision, voluntary life, short term disability, flexible spending accounts and 401 (k)sick leavevacationdiscretionary bonus potentialRange: $110,000 - $150,000 ++ (based on comparable experience)Summary: This leader will be responsible for mentoring and developing all FOH management/hourly employees as well as ensuring consistency in all restaurant operations and driving overall positive culture on a daily basis.Requirements:At least 5 years of Management experience, with at least 2 years as General Manager in an upscale / fine dining establishment.Strong knowledge and attention to detail on Front of House operations including staff supervision, inventory controls and food / labor cost, and product quality.Strong communication, leadership, and conflict resolution skills.Stable and progressive work history; Strong work ethic.Essential Duties and Responsibilities (other duties may be assigned):Function as the management representative chiefly responsible for the day-to-day supervision of all Front of House.Directly supervise and oversee the work of all employees, including the Front of House Managers, and hourly employees. Schedule all Front of House employees. Interview and hire Front of House staff based on the Corporate's assessment of labor allocation and budget.Plan the work of all Front of House employees, assign work, prioritize work of personnel, and make changes to assignments and priorities based on an independent assessment of the restaurant's needs, the present volume of business, peak periods, the receipt of new inventory, the sales and merchandizing opportunities perceived, and other factors deemed pertinent.Approve time records and overtime requests of restaurant personnel to meet the restaurant's needs.Manage the restaurant and the quality of work performed by all subordinates. Ensure proper hygiene of workers, cleanliness of the restaurant, and compliance with all applicable health standards.Responsible for compliance with Occupational Safety and Health Standards and company safety rules within the restaurant.Implement and enforce company policies against unlawful harassment and discrimination within the restaurant and coordinate with other management representatives to achieve compliance with the company's equal opportunity standards.Manage all allocated cost projections and forecasts set forth by corporate.Direct subordinates in the receipt, inventorying, stocking, organizing, and proper storage of food products, cleaning the restaurant, and performing housekeeping tasks. Direct subordinates in the receipt, inventorying, stocking, organizing, and proper storage of food products, cleaning the restaurant, and performing housekeeping tasks.Evaluate and review the performance of Front of House personnel both formally by conducting "one on one" evaluations and informally on a quarterly basis with all salaried.Utilize discipline and counseling, as part of managerial discretion, as a personnel tool, with an understanding of the ranges of the various disciplinary actions available, such as verbal or written reprimands, suspensions, demotions, and terminations.Re-train employees as necessary and appropriate and orient new employees regarding company and restaurant policies and procedures and expectations regarding performance.Coach employees to improve and maximize performance, commitment to the company, and commitment to quality and service.Teach and motivate employees regarding customer service skills, techniques, knowledge of product, and performance standards.Stimulate productivity and solid performance by restaurant personnel through strong leadership, effective planning of work, administration of fair standards, solid management techniques, and promoting employee morale and commitment.Maintain knowledge and understanding of employment laws, such as employment discrimination, anti-harassment, safety, wage-hour, and immigration laws, to fulfill management duties in a fair and lawful manner.Is capable of mentoring and leading subordinates in an inspiring and constructive manner, with the ability to teach Front of House operations to managers and hourly employees. A complete understanding of restaurant financials as it relates to revenue, costing, labor, controllables, non-controllables, and the ability to affect change in all areas, to increase sales and productivity.

Le Dive, a tabac inspired bar located in Lower East Side, and operated by Golden Age Hospitality - the group behind Acme, The Happiest Hour, The Nines, and Deux Chats, is currently seeking an experienced, Assistant General Manager to join our team. The Ideal candidate must have at least 3 years management experience in a fast-paced high-volume establishment, and experience in a nightlife environment. As the AGM, some responsibilities include:Directly supervise and lead a team of 20+.Ability to demonstrate leadership skills; inspire and motivate others to perform above expectations.Consistently coach / mentor, and counsel staff when needed.Assist with all new hire and existing staff training and materials to include menu dish descriptions, service manual updates, and follow up on on-going trainings.Lead educational and motivating pre-shift meetings.Ensure Department of Health standards are upheld.Effectively present information and respond to questions from managers, team members and guests in a professional manner.Diffuse challenging guest situations with patience, understanding, and tact; and resolve conflicts between service team members.Apply creative solutions to practical problems and situations where limited standardization existsCapable of working independently and in a team environment; balances team and individual responsibilitiesManage inventory levels, ordering, etc.Position Requirements:3 years management experience in a similar face paced high establishment.Strong restaurant operational skills & excellent hospitality skillsSavvy communication skills and ability to speak in a public platform.knowledge of wines, spirits, and cocktails Experience using POS platforms such as Toast, 7Shifts, Resy and open table, Slack, AsanaProficient computer skills, excel, Google docs, emailAbility to work late nights and weekends.Compensation & BenefitsCompensation Range $85,000-$90,000$250 Monthly Travel Allowance Paid Time OffHealth Insurance Wellness Program Company wide Dining Discounts If you are interested in joining the team, we'd love to hear from you!

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly receive guidance and direction from the Regional Fitness Director. The General Manager will directly manage the development of all other club managers, a team of sales professionals, and any other employees in the club who do not report to another manager. Below is a list of responsibilities that identify success in the role as a General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators. Willingness to have courageous conversations with team members and effectively handle disciplinary measures as needed in accordance with company policy. Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. Set direct and clear SMART goals for self and team. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes. Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed. SALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed. Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit. FINANCIAL MANAGEMENT & BUDGETING Evaluate and monitor forecasted budgets to achieve financial objectives. Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Develop an effective succession planning strategy. Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available. CLUB OPERATIONS Organize and supervise the work and schedules of the club team. Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Partner with Regional Leader and the facilities team to resolve any incidents as needed. Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with all departments of the club to achieve interdepartmental synergy. Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams. Foster outreach activities to enhance community involvement. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated. Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders. Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective. Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly. PRODUCT KNOWLEDGE Understand and experience our diverse products, features, and services offered to educate and invite others to experience. Stay abreast of industry trends, competition, and best practices. Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. POSITION REQUIREMENTS & EXPERIENCE 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Child & Adult AED/CPR certified. Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations. Ability to create a positive team culture with adherence to brand standards. Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus. Prolonged periods of standing/sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January. Ability to work days, nights, holidays, and weekends according to the needs of the business. Overnight travel for district meetings may be required on an occasional basis. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.

COMPANY Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +360 stores across 18 countries with more than 4.000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them.We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success; Positive Attitude, Inclusion, Social Ties, and Growth. By focusing on having a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging.JOB SUMMARY - What it's all aboutPosition title: General Manager Reports to: Regional Manager Job Location: New York City Closing Date for Job Post: May 15, 2024As a General Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging your team you will create great guest experiences leading to an optimized overall store performance.Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.KEY RESPONSIBILITIES - What you'll doOperational Requirements: Maintain a safe and healthy work environment, while ensuring conceptual store structures are maintained, by enforcing hygiene, health, and safety standards, resulting in the highest local standards and ratings.Performance Management: Accountable for building sales and optimizing store EBITDA to achieve or exceed defined KPI targets.Employee Engagement: Develop and engage your team through development plans and feedback, in-store training, team meetings, and securing the employee engagement score meets or exceeds the true benchmark score.Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty and overall optimized store performance.Recruitment Practices: Responsible for the candidate screening and selection, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.KEY QUALIFICATIONSMinimum 5 years of experience in a similar leadership role.Experience in operating store(s) in a food & beverage chain is a requirementExcellent interpersonal and leadership skillsStrong analytical and performance management skillsA proven track record in optimizing overall store performanceMINIMUM JOB REQUIREMENTS (LIST OF ECAMPUS REQUIRED COURSES IF INTERNAL APPLICANT)Brand BehaviorTeam positioning DCWF 2.0Trail ManagementAll Shiftplanning ModulesAll Stock-handling modulesBM ReportBecoming a TrainerJuicer TalksAnti-Harassment Online courseTHE JUICE - Our BenefitsMedical/dental/vision coverageCommuter reimbursement account through AMERIFLEX401k plan for retirement savingsEmployee meal planFree coffee - duh'New parent leaveAn opportunity to make a real impact on the people around you, both by growing them and by connecting them to real foodA collaborative team of people who live our core values and have your backA clear career path with opportunities for development, both personally and professionallyAPPLICATION PROCESS Job Posting - Submission of Application - Resume Review - Initial Screening - Interviews - Offer - Background Check - Onboarding DOCUMENTS REQUIRED FOR APPLICATION PROCESSResume, list of professional references, documents that confirm authorization to work in the US (if role is offered and accepted). NOTICE OF NON-DISCRIMINATION POLICYhttps://tinyurl.com/joejuicenotice

Ideal candidate: Has prior Michelin star experience and will be hands-on in overseeing day-to-day operations, while maintaining a positive working environment.Possesses genuine hospitality skills and will consistently inspire the team to deliver exceptional service and memorable experiences to all our guests. Has strong personal organizational abilities to supervise all operational aspects of the departments within the organization aiming on improving efficiencies. Is able to collaborate with Company leadership to set proper cost goals and helps the teams to achieve them, never compromising the commitment to exceptional standards of quality. Has the expertise to oversee staffing guidelines, evaluate talent, coach, and mentor all management staff. Has experience in budgeting processes for all areas of responsibility. Will work relentlessly to ensure continuous improvement in quality of guest experience, service, operational effectiveness, employee retention and satisfaction. Supports company leadership in all aspects of business evaluations to stay ahead of possibilities and not being reactive to them. Understands that our company is growing; will assist with all changes and will champion open dialogue with others. Focuses on growing talent, will lead by example, and will ensure that inclusivity, respect, and engagement are our common goals. Is fully engaged in building collaboration, respect, and trust among our growing team members. Uses key interpersonal communication skills to lead and positively influence all the teams. Demonstrates ownership of job responsibilities through focus, determination, and diligence with the goal of elevating the guest experience in every interaction.

The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. ResponsibilitiesProvide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintainedQualificationsManagement and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills