Operations Manager Salary in New York, NY

DescriptionThe Operations Manager is an internal role within A&Ms Life Sciences practice, reporting directly to the Operations Lead. Life Sciences is a growing business targeting high growth in the next two to five years. We offer excellent opportunities for career advancement and building leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business collaboration. The ideal candidate will possess self-motivation, interpersonal skills, and strong business acumen.Job DescriptionThe successful candidate will be a dedicated, people and solutions-oriented problem solver charged with the end-to-end project staffing, project financials and performance management, but not limited to effective resources management, staff utilization oversight, administration of performance evaluation process, and delivery of key information for leadership decision making.Financial ManagementUpdate and maintain business pipeline reports: SalesForce and LTFFind ways to continuously improve the processes, tools and activities that support the practice and our people. Liaise with Life Sciences MD of Finance and other business units as neededSupport year-end collection activities as neededCommunicate and educate finance policies, procedures, & processes to Life Sciences professionalsResource ManagementManage project staffing process, staffing tool, and skills tracker.Collaborate with business leaders as it relates to staffing and deployment of personnel to engagements, help resolve staffing conflicts, and escalate as necessaryFacilitate the borrowing and lending of staff as appropriate.Performance ManagementSupport the execution of the performance management process throughout the year and end of year deadlinesAnalyze and report on performance review data to ensure compliance of guidelines set by leadershipSupport the training and education of the practice on the use of the various tools and processes that have been developed for performance evaluation and career managementAdministrative Coordinate in office meetings working with local EAs to secure conference rooms, conference room maintenance, meals (catering, reservations) and technology/office equipmentSupport Operations Lead with execution of all weekly team meetings as neededSupport Leadership team with customer-facing and internal events exclusive to LS (annual off-site, MD/SD Meetings) particularly around vendor management, contract negotiations, site selection, internal processes, program development and delivery. Additional duties as necessaryCulture & retentionMonitor retention and mentoring programs and other initiatives to improve employee satisfactionAssist in other culture-building programs, as neededManage frequency and adequacy of internal communications for people-facing issuesKnowledge ManagementAssist in the development and execution of our Knowledge Management processes within Life SciencesIdeal candidate profile 4+ years of professional services experience, understanding project-based work.Proficient in Microsoft Office Suite with Excel, PowerBI and PowerPointDeep analytical skills with ability to translate data and trends into key insights and recommendations, financial acumen and ability to build and manage budgets, models, etc.Ability to handle ad hoc projects as business requirements emerge and evolveHigh level of accountability; self-driven and motivatedAttention to details with ability to manage competing priorities and multitaskAbility to work as part of a team and be resourceful and adaptableOrganizational fit with A&Ms culture and valuesAbility to communicate with senior leaders, both written and verballyCompensation Statement:The annual base salary range is $115k $145k, commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.Benefits Summary:Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&Ms benefits programs.Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.#LI-KG1

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Modernization in Manhattan, NY.Responsible for successfully managing all modernization operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan.ESSENTIAL JOB FUNCTIONS:Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. Plans, directs and prioritizes elevator modernization jobs including manpower needs; utilizes project management software and other scheduling tools. Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue. Manages jobsites from survey through the completion of the modernization process documenting and advising on modernization project progress for work not included. Includes trouble-shooting problems with mechanics, performing quality audits and meeting with customers to review progress. Manages subcontractor schedule and performance on turn-key projects.Develops and maintains strong working relationships with owner, elevator consultants, construction firms and architects. Reviews and signs off on all bids. Includes attending pre-bid meetings with construction and modernization sales representatives and providing technical input to calculate labor and material costs. Identifies, reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals.Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and Regional Director. Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees.Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations. Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer; documenting findings.Performs other duties as may be assigned.Salary range is $140,000 to $203,000. The role offers a car allowance, fuel card, and a lucrative incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.

Meta is seeking a Product Operations Manager to join the Product Operations team. Our mission is to be the experts on functional quality to improve product teams' ability to resolve user issues. Our vision is that every user interaction should work well. Those who join our team are passionate about solving people's issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, ProdOps is for you.We are looking for experienced professionals who can partner with cross functional teams in complex, multi-platform efforts to improve the experience for the user at scale, while maintaining clarity of product vision and organizational awareness.You will be in charge of investigating and communicating the quality of Meta's products to engineering, product, design, and other cross-functional partners as reported by internal and external stakeholders. You will own the processes for collecting, generating, and triaging reported quality issues. Additionally, you will partner with product and engineering teams to implement cross-org/ cross- company process and tooling improvements focused on driving developer efficiency, resolution of issues, and improved product quality. Product Operations Manager Responsibilities: Become an expert in the health and quality of Meta's Family of Apps productsDefine and lead program execution strategy for multiple areas of products and the platform - includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.Build project teams with 'customer focus' and effective communication with a bias for decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a "no barriers" mentality.Own the process for collecting, analyzing, and triaging user signal related to functional quality.Work with other Product, Engineering, and Product Operations leaders to implement product, process, tool improvements Minimum Qualifications:Bachelor's degree in a directly related field, or equivalent practical experience.6+ years of related strategy, operations, consulting, or program/project management experience, with 4+ years of XFN management or virtual team management.Communication skills in interacting with and influencing multiple cross-functional stakeholders and senior management. Experience communicating change management to XFNs and stakeholders.Analytical mind, experience using data to tell a story and influence product direction using SQLProactive problem solver with experience breaking down ambiguous issues into component parts to develop solutionsExperience building, optimizing and scaling programsExperience in pivoting quickly and adapting to business needs while communicating and informing a team of shifting priorities. Preferred Qualifications:Experience working with global / remote teams About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

Position Summary Carlyle Global Credit's Operations team within Fund Management focuses on all Operational activities across the Global Credit Platform, including investment capture, investment funding, treasury management, portfolio compliance, and administrator oversight.Carlyle is seeking a Manager level professional to join our Fund Management - Global Credit Operations team. The Fund Management team is responsible for the ongoing management of our funds as well as developing quantitative tools to support investment decisions, valuations, asset management, investor relations, and reporting. The Manager will work closely with other Operations team members to handle the day-to-day responsibilities across our Liquid platform primarily focused on CLO Investments and Revolving Credit, and also supporting the CLO Management & Investment strategy as needed. With $38.69bn in US CLOs under management Carlyle ranked the largest global CLO Manager as reported for 3Q23, and one of the top issuers in the space, with its CLOs ranging across the different stages of the lifecycle. Additionally, this role will work closely with Portfolio Management, Trading Desk, Fund Management, as well as Third Party Administrators ("TPA") and Trustees. Responsibilities Assist with all aspects of daily middle office operations functions across the Global Credit - Liquid platform. Including:Work closely with our Global Credit Data team for issuer/asset level reference data setup and maintenance within internal systems, and relaying information downstream to external service providersOversee trade settlements and monitor trade fails for all external facing trades across multiple asset classes.Proactively manage cash and financing lines for our SMAs and Revolver mandateReview of trade booking in Order Management System.Wire processing for our Revolver mandate .Responsible for reviewing daily cash and position reconciliations for our cross-platform SMAs, focusing on the timely resolution of breaks.Assist with internal/external audits and SOX review.Work directly with our Fund Administrators and Custodians in ensuring data accuracy and integrity.Assist in strategic initiatives related to technology and enhancing operational integrity.Establish and maintain a good relationship with the Trading Assistants, our Fund Administrators, and Custodians.Maintain confidentiality of all sensitive and confidential materials. Qualifications Bachelor's Degree in Finance, Accounting, Mathematics, or related discipline5-7 years of experience in Financial Services2-3 years of Credit Operations experience. Liquid Credit Operations preferredAdvanced skills with Microsoft Office Suite.Detail oriented self-starter.Ability to work alone and in a team environment.Strong work ethic, honesty and integrity, as well as strong interpersonal and communication skills.Ability to manage and prioritize multiple tasks.Excellent written and oral communication skills.Benefits/CompensationThe compensation range for this role is specific to New York City and takes into account a wide range of factors including but not limited to the skill sets required/preferred; prior experience and training; licenses and/or certifications.The anticipated base salary range for this role is $130,000 - $160,000 In addition to the base salary, the hired professional will enjoy a comprehensive benefits package spanning retirement benefits, health insurance, life insurance and disability, paid time off, paid holidays, family planning benefits and various wellness programs. Additionally, the hired professional may also be eligible to participate in an annual discretionary incentive program, the award of which will be dependent on various factors, including, without limitation, individual and organizational performance. Company Information The Carlyle Group (NASDAQ: CG) is a global investment firm with $426 billion of assets under management and more than half of the AUM managed by women, across 586 investment vehicles as of December 31, 2023. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,200 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Investment Solutions - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation.At Carlyle, we know that diverse teams perform better, so we seek to create a community where we continually exchange insights, embrace different perspectives and leverage diversity as a competitive advantage. That is why we are committed to growing and cultivating teams that include people with a variety of perspectives, people who provide unique lenses through which to view potential deals, support and run our business.

Business Overview KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.Position SummaryYou will be the Manager, Data Operations of the Kinesso Audience - Data & Product team, you will oversee the day-to-day management of our Kinesso Audience Solutions (KAS) data warehouse and ensure its integrity, scalability, and efficiency in collaboration with the data engineering team. The ideal candidate will have a strong background in data operations, with specific expertise in Snowflake and cloud-based data warehousing technologies along with proficiency in JIRA or similar project management tools. The right candidate is an exceptionally self-motivated problem-solver with a positive attitude and the ability to work well as a team. You have excellent communication, project management, and business analysis skills and have strong experience working with data warehouses and data operations. You approach situations with a win-win stance and you are a great critical thinker. You feel empowered through passion and commitment to deliver products with your finest craftmanship. ResponsibilitiesBe a part of our larger Audience Product team and contribute to the core platform for our organization Investigate and resolve data-related issues and incidents in a timely manner, collaborating with cross-functional teams as needed. Oversee the management and maintenance of our audience data infrastructure, including data pipelines, data warehousing, and ETL processes. Work with data engineering to manage Snowflake environments, including user access and data structure Implement and enforce data governance policies and procedures to ensure data integrity, security, and compliance with requirements. Maintain comprehensive documentation of data infrastructure and processes as well as training users on best practices of how to use KAS Manage onboarding of 1PD via Liveramp or other data onboarders Lead the implementation of changes and enhancements to the data infrastructure, following change management best practices. Required Skills & ExperiencePrior experience in a data operations or data engineering roles with experience working in a cloud-based data warehouse environment (Snowflake preferred) Understanding of data warehouses and operations including user management and experience in implementing and enforcing data governance policies and procedures Proficiency in SQL for data querying, manipulation, and performance tuning. Experience with JIRA or similar project management tools Proven track record of working with Engineering/Scrum teams to deliver on operations needs Experience working with data onboarding (LiveRamp preferred) and 1PD Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Strong understanding of the product development life cycle and product management processes Proven track record of delivering data driven solutions with a customer-first mindset. Self-driven, motivated, and purpose-led individual Great understanding on data and the ability to use data to inform decision-making and prioritization. Great understanding on Agile methodology. Excellent verbal and written communication. Prior project management experience is preferred.Desired Skills & ExperienceExperience in Media or Advertising preferred We See You At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community. We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed. We See You at IPG Mediabrands. Wage and BenefitsWe offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. Employment TransparencyIt is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email [email protected] IPG Mediabrands IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.

Technical expertise in L2/L3 support for IT Infrastructure and End User Compute.Offer advanced assistance to the NY Service Desk team.Strong proficiency required in Managed Desktop and Mobile Device Management, including troubleshooting OS, apps, and policy deployments, with emphasis on Group Policy skills.Responsible for technical service delivery, Incident and Problem management, leveraging strong ITSM/ITIL skills within the NY IT Operations team.Demonstrated networking skills encompassing switches, routers, firewalls, VPNs, and WAN, supporting a medium-sized corporate environment.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Proficiency in Windows 10, MS Office 365, Exchange Online, Microsoft Teams (including Teams Phone), and SharePoint.Expertise in video conferencing support (Teams), LAN and WAN networking, and network infrastructure (Cisco and Palo Alto routers, switches, firewalls, UPS units).Experience with VMware ESXi, Windows Server OS, Group Policy, DHCP, DNS, Active Directory, Citrix Virtual Apps & VPN, Intune for mobile device management, and security technologies including Carbon Black DLP, EDR, Application Whitelisting, and Email & Website Filtering (Forcepoint).Exceptional Incident and Problem management abilities, including proficient troubleshooting, effective communication (written and verbal), and support for on-site and remote users.Demonstrated confidence in servicing staff at all organizational levels, acting as a team player within the Service Desk team and across IFM IT, with a strong security awareness and proactive risk mitigation.Proactively manage Incidents and Problems to define the root cause and provide interim workarounds and permanent solutions.

Job Title Assistant Hotel Operations Manager - Guest Facilities Job Description Summary Under the supervision of the Property Manager, the Senior Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. This is a management role that will directly and indirectly supervise individuals, building staff, operations, and coordinate the various functions. Primary responsibilities include ensuring client facilities generate a satisfactory cash flow, the property is maintained in accordance with client standards and requirements and customer satisfaction. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Manage the building staff in the absence of the Property Manager or General Manager. Includes all managerial functions, which are included in the Property Manager and General Manager job descriptions, or as directed by the manager• Responsible for all building correspondence to and from clients, tenants and vendors as directed by Property Manager or General Manager• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts• Obtain aging report on behalf of Property Manager or General Manager and follow up on all delinquencies, utilizing C&W or client-directed policies• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures• Prepare lease abstracts for all tenants and monthly rent roll for management review• Coordinate tenant move ins and move outs, including furniture delivery and pick up• Coordinate tenant requests for above standard work. Obtain estimate, provide proposal, release work, and invoice tenant for such work• Oversee maintenance of work order and purchase order systems• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date• Update and maintain office procedures in the property Operation's Procedure Manual• Ensure Certificates of Insurance for tenants and vendors are up to date• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner• Responsible for aspects of annual budgets preparation, CAM reconciliations, and monthly financial reports, as well as preparation of bank deposits, if processed at on site management office• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management• Participates in performance oversight of all service contractors who perform contract services• Oversee aspects of tenant improvement work with management oversightKEY COMPETENCIES1. Initiative2. Organization Skills3. Time Management Skills4. Communication Proficiency (oral and written)5. Customer Focus6. Multi-Tasking7. Sense of UrgencyIMPORTANT EDUCATION• Bachelor's Degree in BusinessIMPORTANT EXPERIENCE• 2+ years of real estate property management or related experienceADDITIONAL ELIGIBILITY QUALIFICATIONS• Active Real Estate license in the state worked in OR RPA or CPM professional designation(s)• Basic understanding or computer software programs and base building systems• Basic understanding of the reconciliation process for CAM, insurance and real estate taxes, and lease terms• Ability to assign tasks and manage others' workloadsWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $68,170.00 - $80,200.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

Manager, Security Operations Center (SOC) **Job Info** 112306 **Posting Expiration Date:** Jun 1, 2024 **Schedule Type:** Full-Time **Minimum Salary:** $105000 **Maximum Salary:** $140000 **Organization:** Corporate Security **Department:** Corporate Security Dpt **Section:** CORP SEC CE Corporate Security **Location:** NY-Rye-Rye Service Center **Similar Jobs** Specialist - Program Support Ops (https://careers.coned.com/jobs/14347124-specialist) Electric Vehicle Load Management Programs Section Manager Sr Procurement Specialist- Supply Chain (https://careers.coned.com/jobs/14344093-sr-procurement-specialist) SSO, BQSI Maintenane & Construction, Field Ops Planner Senior Project Portfolio Analyst, Projects & Analytics, Supply Chain (https://careers.coned.com/jobs/14340882-sr-proj-portfolio-analyst) **Job Description** **Mission Statement** + Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience. **Core Responsibilities** + Corporate Security is seeking an individual that is highly motivated and promotes a positive work ethic in support of the Company's Way We Work Principles and the Company's safety, health, and environmental programs. + Manage and oversee one Sr System Analyst and one Associate Specialist (ConEd employees) as well as contract Uniform Guard Service Personnel (Allied Universal). + Must possess strong analytical and organizational skills in order to handle multiple assignments and changing priorities. + Must possess excellent interpersonal skills and be able to effectively interact with business unit personnel and various levels of management throughout the company. + Must be able to prepare clear, concise, and informative reports and make presentations as necessary to management. Perform special assignments and programs as directed by the Department Manager. + Must have a general knowledge of CCTV systems and a solid knowledge of the Genetec Security Desk Platform. + Must have a general knowledge of Access Control systems and a solid knowledge of the Honeywell ProWatch Platform including Corporate Badging operations. + Should be familiar with the Keltron Central Command alarm system. + Should have a familiarity with response protocols, SOC Operations, and ConEd Corporate Security Department. **Required Education/Experience** + High School Diploma/GED and at least 7 years of work experience **Preferred Education/Experience** + High School Diploma/GED and at least 7 years of work experience **Relevant Work Experience** + Must have strong analytical skills and be capable of making decisions promptly and effectively. Required + Must be proficient in Microsoft Office including Word, PowerPoint, and Excel. Required + Must be able to respond to emergency security issues 24/7. Required + Familiarity with Access Database preferred. Preferred **Licenses & Certifications** + Driver's License Required **Physical Demands** + Sit or stand to use a keyboard, mouse, and computer for the duration of the workday + Possess manual dexterity and the ability to use hands for the duration of the workday + Ability to stoop, bend, reach, and kneel throughout the workday + Stand to use/operate office equipment for the duration of the workday **Other Physical Demands** + Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. + Must be available to work weekends and off hours during storm emergencies. **Technical Difficulty Statement** + For technical issues, please contact us at [email protected] **Equal Opportunity Employer** + Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Berkeley Research GroupThe Berkeley Research Group, LLC (BRG) Healthcare practice is ranked in the top 6 in the country by Modern Health Care. We provide financial and economic analysis of commercial contracts, health policy and provide litigation consulting services related to issues arising from contracts and transactions between healthcare entities and with the federal government. This position offers advancement opportunities within a rapidly growing expert services and consulting firm.This role is situated within BRGs Health Analytics Practice and furthermore, within a segment of the practice that focuses and specializes in 340B, a drug purchasing program. The 340B practice has been steadily growing over the last 10 years and is now one of the larger practices within BRGs Health Analytics Practice. The Manager of Support Operations will serve as the voice of our end users on the 340B ESP platform and future products. This role will help to not only manage our customer support function, but will serve to build deeper relationships with our end users and help inform the product development priorities to ensure they are receiving the best experience. This role will also help to improve and streamline the operations of our customer facing interactions.Responsibilities:Oversee a customer support team that is responsible for managing communications with 340B covered entities regarding their use of 340B ESP, a proprietary software platform, and compliance with manufacturers policies on contract pharmacy utilization. Most communications are via email & chat, paired with limited communications through our call center.Understand the details and nuances of pharmaceutical manufacturer policies to ensure the most efficient and effective support and communication management.Manage the escalation of priority customer tickets and issues for resolutionWork directly with the team on a weekly basis to resolve and respond to customer inquiries.Support improved tracking and management of inbound communications related to the ESP platform, pharmaceutical manufacturers and other third parties.Enhance current support processes and workflows to ensure efficient and effective management of inbound communications and customer interactions across clients.Develop process manuals and materials that can be leveraged in supporting new client launches and onboarding to the platform.Oversee and guide the support team on responses on BAAs, Terms of Use and Security Assessments related to covered entities use of the platform.Develop and enhance 340B ESPs communications with covered entities by engaging with them directly to resolve issues and receive feedback.Help shape the development of 340B ESP based on covered entity feedback and engagement.Coordinate with other third parties who may be providing operational support to pharmaceutical manufacturers in effectuating their policies.Basic Qualifications:Minimum 3 years of work experience within the 340B industry (TPA experience preferred)Minimum 3 years of work experience in a support center leadership or account management role in the healthcare industryProficient in Microsoft Office, including PowerPoint, Excel, Word and OutlookCommitment to producing high quality work product with attention to detailEager to learn and research new healthcare contentStrong verbal and written communication skillsDesire to work within a mostly virtual team environmentAbility to travel up to twice per quarter for meetings, conferences, etc.Salary Range: $110,000 - $130,000 per year.Candidate must be able to submit verification of their legal right to work in the U.S., without company sponsorship.#LI-JQ1 | #LI-REMOTEBRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesPI240383187

We are looking for a hands-on Operations Process Improvement Manager who can improve Reebelo's customer service and operations through a highly data driven / analytical lens to identify process improvement opportunities and automations to deliver efficiency across the company, our vendors and best in class customer experience. This includes working directly with customer service, logistics and cross functionally with vendor management, finance and product development teams. You will be reporting directly to our company's COO and work together with a highly motivated team globally.Create The Circular Economy With UsAt Reebelo.com, we empower customers to buy their favourite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are looking for motivated team members like yourself with an innovative mindset. In 2 years we launched 7 countries, raised $50M from top investors and scaled to 8-digit gross sales. Change the world, and supercharge your career with Reebelo!At Reebelo, we value the balance between in-person collaboration and the flexibility needed to live our daily lives. Our team operates on a hybrid model, requiring 2-3 days of office per week. This role is located in Brooklyn, NY.Your typical day may include:Detailed analysis across the full customer journey to understand and highlight optimisation opportunities.Recommend automations and process changes and automations to drive efficiency internally and externally for Reebelo, customers and vendors.Contribute to the platform product development through creation of new feature specifications, testing and validating new platform featuresProject management and reporting across operations projects to ensure on-time delivery and accountability.Communicating with senior managers about the status of projects and providing updates on progressEvaluating the success of process improvements by monitoring metrics such as customer satisfaction, Resolution times, CS Productivity, CTOR, single touch tickets, customer self service rates, and complaints from customersContinuous analysis of CS and operations data regarding vendors on Ops / Quality / Processes related topics in conjunction with the Vendor/BD management team.Own all processes documentation and ensure it is up to date at all timesCoordinate / project manage the roll out of new processes and system changes within operations. This includes ensuring testing, training materials, and training is coordinated internally and externally with vendors as needed.We'd love to have a chat with you if you have:Minimum 5 years experience in eCommerce process improvement / operations / process analysis roles or equivalentStrong understanding of customer service and operations data / metricsAmbitious candidate with start-up mindsetBased in Brooklyn New York, ideallyFamiliar with Lean Six Sigma, Agile methodologies or Business Process Reengineering (BPR)Bachelors degree in business or equivalent educationPrevious startup or e-commerce marketplace experience a big plusZendesk (or similar ticketing systems) experience / automation is a big plusA solid team-player who can grow & motivate a teamA strong focus on Customer SatisfactionHow we take care of you:Birthday leaveCompetitive salaryHealth, dental and optical insuranceHybrid work environmentOwnership of your own projectsTeam events & a great culture!We understand that experience comes in many forms so if your experience is close to what we're looking for, please don't hesitate to apply - we'd love to hear from you!