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Night Manager Salary in New York, NY

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Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. Set direct and clear SMART goals for self and team. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes. Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed. SALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed. Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit. FINANCIAL MANAGEMENT & BUDGETING Evaluate and monitor forecasted budgets to achieve financial objectives. Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Develop an effective succession planning strategy. Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available. CLUB OPERATIONS Organize and supervise the work and schedules of the club team. Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Partner with Regional Leader and the facilities team to resolve any incidents as needed. Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with all departments of the club to achieve interdepartmental synergy. Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams. Foster outreach activities to enhance community involvement. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated. Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders. Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective. Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly. PRODUCT KNOWLEDGE Understand and experience our diverse products, features, and services offered to educate and invite others to experience. Stay abreast of industry trends, competition, and best practices. Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. POSITION REQUIREMENTS & EXPERIENCE 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Child & Adult AED/CPR certified. Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations. Ability to create a positive team culture with adherence to brand standards. Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus. Prolonged periods of standing/sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January. Ability to work days, nights, holidays, and weekends according to the needs of the business. Overnight travel for district meetings may be required on an occasional basis. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.
Event Manager
Beacon Hill Staffing Group, LLC, New York
Our client, a leading nonprofit, is seeking an Events Manager to join their NYC team. The hours are 9am-5/6pm (flex to work after hours/nights/weekends) and this role is in the office five days a week.Responsibilities:Work closely with the broader events team to facilitate in-person, virtual, and hybrid eventsOversee all aspects of event planning including roundtables and speaker presentationsLiaise with vendors; manage all bookings and walk throughsFully support rental management and operationsFinalize timelines, plan menus, set up room, and manage audio-visual needsWork on projects including rental marketing, rental accounting, and public space upkeep and maintenanceQualifications:Degree in hospitality, event management, communications, or marketing preferred4+ years related experience; hotel/banquet, catering and/or corporate eventsInterest in international relations and a familiarity with current foreign policy issuesDiscreet professional who demonstrates good judgementApproachable with strong attention to detail Compensation/Benefits:Up to $72K base depending on experience + bonusMedical, dental and vision plans; One Medical benefitSpring health (mental health benefit)Flex spendingCommuter benefit and bike share programPet insuranceTuition assistance3 weeks' vacation403B - company contributes 8% of base salaryBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)
Facilities Manager
PayPal Inc., New York
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:The Facilities Manager for PayPal New York is a diverse role that will encompass the site's building and office management, accounting and some Human Resources functions. The role will report to the Eastern Region Facilities Manager.Job Description:Manage and supervise outside contractors, consultants and resources to perform all major maintenance and repairs related to the tenant responsibilities of the facility. This includes coordinating communication with vendors regarding employee access, billing issues, payment status and approving invoices.Perform regular inspections of the workspace(s) to identify areas/items/equipment/materials in need of repair, replacement or upgrade. Report any unusual or problematic conditions immediately to the Regional Facilities Manager with as much information and data available at that time along with specific recommended actions.Liaison with the local property Management Company on all lease matters requiring their involvement or notification and to ensure office is fully functional.Oversee all mailroom operations ensuring all received mail is sorted and delivered in accordance with site Service Level Agreement.Receive deliveries and organize deliveries as requested by PayPal team members.Oversee the pantry snack program by managing inventory, placing orders and monitoring the budget.Oversee day porters and night cleaners, giving daily direction and managing man power for event setups and support.Ensure a stock of standard office supplies is maintained by placing orders and managing inventories.Ensure meeting rooms have appropriate supplies and check regularly to ensure all equipment is functioning.Obtain quotes for new equipment and parts as required and order new equipment upon approval.Work with Space Planning to coordinate inter-office moves and support new equipment installs.Responsible for service and maintenance contracts, including coordinating approval from legal.Maintain contract tracking spreadsheet, files of final contracts and coordinate collection of accounts receivable as needed.Responsible for all tasks needed to set up new employees (i.e. email, security, seating, computer, etc.).Responsible to arrange new employees with training and orientation of the office environment.Assist in overall operation of facilityCollect data for reports and assist in the preparation of monthly reportsCarries out and researches requests with little direction and presents findings in a timely manner.Maintains flexibility with work hours.Utilizes knowledge of company culture, operations, policies, procedures in performing duties with minimal direction/supervision.Ability to be on-call 24-7 and respond to building and equipment alarms and emergency situations. Act as a conduit of information for upper management and communicate with all employees in emergency situations, power or other building service disruptions.Other responsibilities as needed to maintain the office.Job RequirementsMust have 3-5 years of related experience as a Facilities Coordinator, Facilities Specialist, Assistant Facilities Manager or Facilities ManagerHS diploma or GED Required, Bachelor's Degree preferredCFM or FMA certification preferredWorking knowledge of Building Management Systems (BMS) highly preferredMust be able to work in a fast paced environment with multiple prioritiesMust have excellent communication skills with all levels from vendors or top executivesAdditional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$43400 to $111980Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Assistant General Manager
ilili Restaurants, New York
Welcome to ilili, the premier institution of Lebanese food culture and hospitality values in the US.Executive Chef and Owner Philippe Massoud has built ilili's reputation as a culinary go-to destination for elevated Lebanese cuisine. ilili's restaurants are a vibrant and bustling meeting place where the refinement of neighborhoods meets the generosity of Lebanese hospitality.As an Assistant General Manager at ilili, you will be working alongside the General Manager in delivering an exceptional dining experience to our guests. This will be done through leading a best in class Front of House team in day-to-day operations with a strong focus on Wine/Beverage knowledge. Key Responsibilities:and participate in candidate recruiting and onboardingschedule, and delegate work assignments to all FOH staffall FOH team members by hosting pre-shift meetings with a focus on the standards of service, large parties, and VIP guestspositive customer relationships and address any guest concerns in a timely mannerfloor presence during service and assist guests with wine selection as neededordering of supplied/product for the FOH team as neededstaff accountable to restaurant policies, service standards, and steps of service; administer fair and consistent corrective action when appropriatecash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and proceduresand comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and gueststurn over at a minimum by creating a positive work environmentfull floor operations in the absence of the General ManagerIdeal Experience:5+ yrs fast-paced, fine-dining management experienceStrong knowledge of industry trends, POS systems (Toast), scheduling systems (7Shifts), and reporting toolsStrong financial acumen with the proven ability to oversee cost control, inventory, labor, management, and profitabilitynights, and holiday availability is a must!record of developing strong FOH teamscertifications preferred or certifications from another accredited wine institution preferredknowledge of wine and wine service techniquesAs a Member of our team you can expect: Health & Wellness Benefits (including a $100 monthly wellness stipend) Paid Time Off (PTO) to enjoy time awayTransportation BenefitsDining BenefitsThe support to grow your skillset and your career**The compensation for this role falls between $90,000-100,000/yr + bonus** ilili Restaurant is an equal opportunity employer. Qualified applicants are considered on the basis of their ability and job related qualifications and without discrimination based on race, creed, color, religion, sex, national origin, marital status, sexual orientation, age, disability or any other classification prescribed under applicable federal, state or local law.
Food and Beverage General Manager - Penny Hotel
Real Hospitality Group, New York
To supervisor and control the food and beverage service team by overseeing all aspects of service and staff during operating hours, ensuring a clean and safe environment, and meeting all financial goals for sales and expenses. Responsible for the restaurant and bar outlets to the required standards, within agreed budgetary limits and parameters of the law, particularly liquor law.Essential Responsibilities:Manages service aspects in all food and beverage assigned areas and special events. Review and approve payroll on a weekly basis. Assists in the development of menus and food programing. Manages bar to ensure proper room preparation, including set-up of glassware, etc. Confirms that all service staff are properly attired and adhere to the Hotel's appearance standards. Interviews, manages, and trains staff in all technical and non-technical aspects of their role including Hotel standards of quality and service. Creates, maintains, and distributes weekly schedules for staff and communicates changes as appropriate. Communicates with staff regarding reservations and/or special events. Conducts pre-shift and/or pre-event meetings with all necessary staff. Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with the Hotel's policies and applicable laws in conjunction with hotel General Manager. Ensures guest/patron needs are met. Responsible for employee relation issues and reviews of incidents with hotel General Manager and Director of Human Resources. Completes and administers employee performance appraisals in a timely manner. Conducts beverage, china, glass etc. inventories. Opens and closes bar on a regular basis. Responsible for ensuring bar is secure upon departure and that all lights, equipment, doors, etc. are turned off or locked.Controls costs of beverage outlet by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws. Maintains accurate daily and weekly punch details for service staff and processes daily sales reports and other reports as requested. Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on "up-selling." Trains staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests. Maintains guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from guests and co-workers to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business. Maintain consistency of service by being aware of and prepared for all events, large parties and reservations that may affect food and beverage service operations. Communicates and teams well with other departments; Attends and participates in weekly meetings. Other duties as assigned by management or ownership.To do this kind of work, you must be able to:Minimum of 4 years in progressive responsibility in the Food and Beverage Industry required.Experience in resolving customer issues/complaints as well as overall excellent customer service required.Proficient in computer software including Microsoft Word and Excel.Solid time management, organization, and prioritization skills.Proven ability to effectively build and foster a team environment.Ability to make decisions in a fast-paced environment.Teams with other Hotel departments to ensure exemplary customer service and adherence to policies and procedures.Change activity frequently and cope with interruptions.Speak and write clearly.Accept full responsibility for managing an activity.Implements and supports all Hotel initiatives and programs requested by management.Be available on nights, weekends and holidays.Physical Demands: Lifting 20 lbs. maximum and occasionally lifting and/or of objects weighing up to 10lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing.Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.Math Skills: Requires mathematical development sufficient to be able to: Deal with a system of real numbers: algebraic solution of equations, and probability and statistical inference. Apply fractions, percentages, ratio, and proportion. Analysis of variance, correlation techniques, etc.Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reportsusing prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.Relationships to Data, People and Things:Data: Coordinating: Determining time, place, and sequence of operations or action tobe taken on the basis of analysis of data; executing determination and/or reportingon events.People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants.Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs; anything beyond short demonstration up to and including 30 days.