Customer Experience Manager Salary in Tennessee, USA

Guest Experience Manager (Hourly Assistant Manager)At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: •Positivity - Every one of us can change someone's day for the better. •Transparency -We use transparency to help us make decisions through open dialogue •Humility - We can always find ways to improve.•Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic.•Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.What You'll Do:•Lead and develop Team Members and Special Ops Trainers•Be responsible for the entire guest experience•Develop Culinary Leads and uphold food safety & quality standards•Oversee food and beverage management, including inventory, ordering, and budget•Put deliveries away, plus any additional duties assigned•Ability to cross train across the restaurant to ensure rapid growth•May stand for long periods of time and lift up to 50 pounds•Assist with any additional duties assignedBenefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members:•Competitive pay•Health, Dental, Vision, Telemedicine, Pet Insurance plus more!•401k enrollment with CAVA contribution •Paid sick leave, parental leave, and community service leave•FREE CAVA Meal for every shift worked•The opportunity to be on the ground floor of a rapidly growing brandAs an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service| Restaurant | Part Time | Full Time | Team Member

Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position. Travel within the division to train and provide relief. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Customer Service operations. Embrace full, fresh & friendly and encourage associates to deliver excellent customer service. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! Minimum - Excellent oral/written communication skills- Ability to handle stressful situations- Basic math skills (i.e., counting, addition, and subtraction) Desired - High School Diploma or GED- Collaborate with associates and promote teamwork to help achieve company/store goals- Establish performance goals for department and empower associates to meet or exceed targets- Develop adequate scheduling to manage customer volume throughout hours of operation- Adhere to all local, state and federal laws, company guidelines, and food safety regulations- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store- Develop and implement a department business plan to achieve desired results- Create and execute sales promotions in partnership with store management- Inform and educate department associates about current, upcoming and special in-store promotions; stay current on present, future, and seasonal ads- Prepare and submit seasonal critiques for the sales and merchandising supervisor, implement period promotional plan for department- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs- Plan, organize and supervise the inventory process; monitor/control expenses for the department- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Why you'll love this role: Cribl is looking for a senior web marketing hero to take Cribl's website experience to the next level, through UX planning, interlock to product experiences, personalization, conversion rate optimization and behavioral analytics. This person is a self-starting, data-driven, revenue-centric marketer who understands how to plan and manage agile rollouts for new web initiatives, and apply an experimental mindset to drive insights, roadmaps, and business results. The ideal candidate will be well versed in modern digital web stacks, UX design methods, obsessive about measuring results, and proven in their ability to roll up their sleeves to get work done. As an active member of our team, you will: Provide lead governance of user experience on cribl.io - assisting with a redesign of UX and IA as part of a web refresh, providing ongoing testing and optimization, and leading project-based UX design and content development for new pages, tools, content offers and digital experiences. Applying experimentation to test and optimize templates, navigation and specific pages - feeding this back to both frontend and CMS development, and business/content stakeholders. Drive web cohesion to product experiences by constantly optimizing the path to product demo and trial, and community engagement - being the key interface with Technical Marketing and Engineering resources for planning across subdomains to drive a compelling experience and holistic look and feel. Interlock with Marketing Operations and Demand Gen to drive personalization into the web experience as part of an intelligent multichannel approach (drawing on first- and third-party data - using personalization engine tools interlocked to MAP/CRM/CDP, demonstrating increases in engagement and conversion. Drive site wide conversion rate optimization through experimentation with calls to action and journey logic. Own the site chat bot strategy, implementation, ongoing optimization - liaising with Sales Development Reps to ensure strong utilization, meetings booked and conversion efficiency. Own reporting for the user experience through application of GA4, behavioral analytics tools, CRM waterfall data, and Bizible attribution data. Work with our US based web agency & existing Sr Web Manager for implementation to frontend and CMS. Provide ad-hoc backup for web administration across frontend and CMS, as required. Manage associated budgets and finance admin If you've got it - we want it: At least 8-10 years of experience in web and digital marketing, with 3-5 years specifically within a software company, ideally targeting IT or Security in large enterprises. Demonstrable experience across the web stack, including analytics (GA4, behavioral analytics tools), personalization and testing (Mutiny/VWO/Optimizely), design (Figma), chatbots (Qualified/Drift), content serving tools (PathFactory/Uberflip), demo tools (Demostack/WalkMe/Navattic), headless CMS (Contentful/Contentstack/Sanity) and Google Tag Manager. Knowledge of tools like 6sense, Demandbase, SFDC, Marketo & Bizible a plus Commitment to stay at the front of the industry regarding digital trends, continuously bringing outside perspectives and best practices. Strong analytical skills, and proven track record in making data-driven decisions to continually optimize performance and determine future work and investments. Expertise in performance analytics, A/B testing, and conversion rate optimization. Big picture thinking, and meticulous attention to detail - ability to quickly understand overall business objectives, create a well-aligned execution plan with clearly defined metrics and KPIs. Exceptional communication, collaboration, project and budget management skills. Can clearly articulate ideas, frame problems and offer solutions. Effective time management skills and the ability to multi-task: calm under pressure and aggressive timelines. Highly motivated, driven and self-starting individual. Ability to effectively manage relationships in a remote environment - excelling in collaborating and engaging via tools like Slack & Jira. Salary Range ($130,000 - $160,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.Bring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Guest Experience Manager(Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

As the Retail Experience Manager, you’ll assume the leadership duties of an entire store to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee strategies throughout their home location. You’ll also share trends impacting your micro-market (local surrounding stores) with the Hub Store Experience Manager. Additionally, you will be responsible for driving employee development and performance management.What you’ll doEnable and empower employees to drive world-class customer experiencesDrive employee experience strategy across the micro-market to drive seamless customer experiencesAnalyze performance indicators against business strategies and lead your team to facilitate growth or improve resultsLead efforts to maximize results or provide course correction as neededBasic qualifications2 years of experience as a supervisor or manager in business, military or related fields2 years of sales or customer service experience1 year of experience managing and reviewing operational expenses and revenuePreferred qualificationsRetail experienceConsumer electronics industry experienceWhat’s in it for youWe’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout usAs part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.Best Buy is an equal opportunity employer.Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Guest Experience Manager(Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

Guest Experience Manager(Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

Guest Experience ManagerNow Hiring Guest Experience Managers!Guest Experience Manager(Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment with CAVA contribution Paid sick leave, parental leave, and community service leave FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

Position Title Mortgage Lending Customer Experience SpecialistLocation Work From Home United StatesJob Summary The Customer Support Specialist is part of our Lending Service Center (LSC) Call Team. This individual is responsible for supporting the technical and compliance needs of our internal and external business partners, title companies as well as our borrowers. The Customer Support Specialist assists our business partners through inbound phone calls with compliance, disclosure, closing, funding and post-closing related topics. This role requires a strong ability to analyze technology issues with a variety of internal software systems including Flagstar's LOS system as well as web browsers. A solid understanding of TRID compliance as it relates to the mortgage industry will allow the Customer Support Specialist to effectively communicate Flagstar's compliance policies and procedures as well as government regulations to our customers. Understanding of QM related compliance testing is a plus. Staying up to date on the latest compliance related topics is crucial. The Customer Support Specialist educates our customers on system and software functionality including importing or uploading files, requesting closing documents, and clarifying compliance test results, etc.Additionally, a Customer Support Specialist handles calls for and works closely with multiple internal departments including Disclosure Management, Submission Review, Underwriting, I.T. Mortgage Banking team, Closing, Funding and Post Closing teams. The Support Specialist interfaces with these departments to resolve the issue or escalate as needed to ensure resolution. Best in class customer service is expected on each call, utilizing effective listening skills and proficient soft skills to address the customer's concerns. The ideal candidate will have mortgage experience or strong analytical and diagnostic problem-solving experience in a fast-paced call center environment. The position is critical to Flagstar in providing best in class service to all our business partners. It improves the overall customer experience and assists Flagstar in maintaining regulatory compliance.Pay Range: Local Minimum Wage - $18.62 - $24.00Job Responsibilities: A Support Specialist provides exceptional mortgage lending customer support to resolve issues presented by internal and external customers via a call center. They are expected to handle a specific percentage of the inbound call volume which is approximately 30 calls per day. Additionally, 92% of our calls are expected to be answered within 60 seconds so handle time is of the essence. Call reviews are completed by management monthly to ensure that customer expectations are being met. The feedback is provided to the Support Specialist to proactively address concerns as the expectation is that they score higher than 95% on the quality review. The Support Specialist is required to attain telephone certifications in the following areas all areas of the life of the loan (from loan application through servicing), specifically: Mortgage Originations (Loantrac/AUS); Disclosure Management; Closing (WBCD); Funding; Post Closing; Account Executive support; Borrower Support; Technical Support; and Changed Circumstances.Professional Development - Active training participation to attain additional CSS Certifications of for new processes or regulations. LMS courses for personal development as they relate to customer service or mortgage lendingPerform customer follow up for escalated cases and management of personal work list.Interact with external departments in order to resolve mortgage issuesJob Requirements:HS Diploma, GED or Foreign EquivalentStrong ability to analyze technology issuesDemonstrated success in working in a fast paced mortgage or IT environmentMinimum 1 year of experience in the mortgage industry with a background in closing, funding, post closing or IT preferred or comparableFamiliar with mortgage regulatory and compliance guidelinesNavigating multiple internet applicationStrong verbal and written communication skillsStrong research and analytical thinking skillsAbility to handle high call volume and answer customer questions in a timely manner.Typical business hours are Monday through Friday (12pm to 9:00pm EST.)Ability to look for ways to improve and promote qualityProficient with Excel, Word and OutlookExcellent attention to detailAbility to work independently with minimal supervision

Guest Experience Manager(Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.What You'll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member