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Process Manager Salary in Tennessee, USA

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Senior Technical Program Manager, Rapid & Rural Logistics (R2L) - Learning Process Engineering Tech Products
Amazon, Nashville, TN, US
DESCRIPTIONDo you want a unique, exciting opportunity to help build something from the ground up? We are looking for builders who thrive in ambiguity to join our Learning Process/Products Engineering (LPE) Technology team within Amazon’s Rapid and Rural Logistics (R2L). R2L delights millions of customers around the world by delivering our most complex product lines at speeds that redefine customer expectations.As a Sr. Technical Program Manager for R2L LPE Tech Products team, you will be helping to define the future of this critical operational business line at Amazon. You will craft business strategy and technology product solutions to solve for highly complex problems, partnering cross-functionally across multiple tech and business teams to deliver customer value. You will force-multiply tech product managers through robust and executable integration planning, testing, and roll-out phasing while defining and tracking KPIs to ensure value-capture each step of the way. You index highly on innovation, finding frugal and effective solutions in the face of roadblocks, while mitigating risks before they've been realized. Your creative vision enables some of Amazon’s biggest brands to delight millions of customers. Your focus will be on improving our associate experience as we strive to be the world’s best employer, while simultaneously increasing operational efficiency and workplace safety.Key job responsibilities- Innovating on behalf of our customers - Managing the product development life cycle from strategic planning to tactical execution - Defining robust test and pilot plans based on an intimate knowledge of the customer and technology- Developing and managing feature delivery roadmaps for product launches that consider cross-team dependencies - Sequencing engineering work ensuring all dependencies are tracked for successful delivery of federated service product solutions- Establishing program goals, measuring and tracking metrics for project success to achieve commercial viability- Identifying, evaluating, tracking, and mitigating issues & risks balancing customer and business needs versus technical constraints- Driving effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- Partnering closely with Engineering, Product Tech, Business, and Operations teams to deliver new features and product solutions across multiple lines of business- Leveraging your deep technical expertise, strong problem-solving skills and excellent leadership skills to come up with new ways to solve challenges at scale. - Authoring regular communication to senior leaders and stakeholders on status, risks and change control. A day in the lifeThis role will be focused on creating innovative and scalable solutions supporting our Learning and Development teams who manage onboarding, training, and skill progression of leaders, associates and drivers across various business lines. Solutions can range from incremental features and tech integrations to creating entirely new products and system architecture designs.About the teamThe R2L LPE Team is a collaborative group of Business Analysts, Business Intelligence Engineers, Data Engineers, Product Managers, and Program Managers that create people-centric, business-enabling innovations for a workforce of over a hundred thousand valued associates and leaders.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USABASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 3+ years of analytical, quantitative, communication, and presentations experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience developing and executing/delivering product and technical roadmapsPREFERRED QUALIFICATIONS- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 3+ years of software development experience- 7+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Manager, Retail Strategy & Analytics - Remote within 100 Miles of an Office Location
CarMax, Nashville
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! Manager, Retail Strategy & Analytics:About The Team The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's $20B retail sales business. CarMax's retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.Our team tackles this work while ensuring we are a great representation of CarMax's 4 core values: Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as the industry leader About The Role Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax's eCommerce & omnichannel transformation.There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas: Web Strategy - Works to analyze, understand, and inform priorities to optimize customers' upper funnel search & finance experiences on CarMax's digital propertiesProduct Strategy - Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desiredCustomer Experience Center (CEC) Strategy - Works to ensure CarMax's contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicleSales Strategy - Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process onlineBusiness Operations Strategy - Works to enable a fast & easy process for customers in store when they are ready to transactWhat You Will Do - Essential Responsibilities Be a thought leader who helps set the strategic direction for business partners in Product, Technology and OperationsPartner across the business to ensure the strategy of all teams you support ladders to CarMax's overall retail visionDevelop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performanceGenerate value-creating ideas and work with business partners to prioritize and activate against these ideasDesign & analyze tests to evaluate the effectiveness of changes to our products and operationsQualifications and Requirements Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysisExperience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or TableauAbility to apply business and technical knowledge to solve complex problems, produce results, and make recommendationsAbility to communicate complex topics to people with varying backgrounds and levels of technical familiarityWillingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed levelFour or more years of experience in an analytical or strategic roleFour-year undergraduate degree with strong academic performanceWork Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. About CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.Our Commitment to Diversity and Inclusion:CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.