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Education:High School Degree or EquivalentTrace Systems:Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies. To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law. PI240714547
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Certificates and Licenses: none requiredResidency Requirements: Remote Worker, U.S. residents of the 50 states, and D.C. NOTE: We anticipate this position will pay $16.50 per hour. This is a temporary/contractor role, and you will be an employee of Randstad.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment. Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone. Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements. Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions. Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software. Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies. Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer. REQUIRED QUALIFICATIONS:High School Diploma OR Currently pursuing a BS/BA or MS/MA degree) OR Equivalent combination of education and experience System Requirements:Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. 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Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay $16.50 per hour. This is a temporary/contractor role and you will be an employee of Randstad. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is a remote, work-from-home (WFH), position and open to residents of the U.S. 50 states and D.C.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Technical Support - Desktop / Troubleshooting
Kforce Inc, Globe
RESPONSIBILITIES:Kforce's client, a global leader in mining, is looking to add Infrastructure Technicians to their team. These positions are based in the Globe/Miami, AZ area (about 90 miles east of Phoenix). Positions are on a Monday through Thursday (four day a week schedule) and a free shuttle is available for employees from East Mesa to the work location.Duties Include: Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes Configure, install, troubleshoot, and monitor communications devices, including switches, hubs, wireless devices, MESH networking components, voice system, RF systems and other networking infrastructure (both copper and fiber optic) Assist in the management of site's servers and process control infrastructure, including site virtual/physical servers and storage devices Assist in the execution of projects related to MIS and process infrastructure Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals Perform other duties as requiredREQUIREMENTS: Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair and one (1) Technical Certification in a discipline relevant to the role that the applicant will be filling or six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repairPreferred Skills: High School diploma or GED A+ Certification Network + Certification Microsoft Server related Certification Fiber Optic Certified Technician MESH Network Certification Physical/Virtual server management training RF field experience The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Infrastructure Engineer
Kforce Inc, Tempe
RESPONSIBILITIES:Kforce has a client that is seeking an Infrastructure Engineer in Tempe, AZ.Summary:We are seeking a skilled Systems Engineer Consultant to join our team to provide architectural governance and strategic guidance for the Microsoft Power Platform and Fabric environment.Responsibilities: Infrastructure Engineer will architect a secure Microsoft 365 Power Platform and Fabric environment, ensuring compliance with industry standards and company policies Provide strategic guidance on the integration and optimization of Power Platform and Fabric within the broader Microsoft 365 ecosystem; Drive Microsoft 365 Power Platform and Microsoft Fabric implementations through all project phases from discovery, licensing, and cost benefit analysis - to deployment and lifecycle management Collaborate with members of the development and architecture teams to deliver enterprise-grade solutions that surpass client expectations; Develop and implement Data Loss Prevention (DLP) policies specifically for Fabric and Power Platform connectors to safeguard sensitive data and ensure compliance with legal and regulatory standards Work with different stakeholders throughout the organization to determine the auditing process for Fabric and Power Platform As an Infrastructure Engineer, you will architect managed environments within Power Platform to optimize performance, scalability, and security Design and implement deployment pipelines in Power Platform to streamline the rollout of new applications and/or solutions Participate as an active member of discovery workshops, documentation development and business development, and will develop, integrate, and test quality solutions Support team in the ability to operate in both waterfall and agile delivery approachesREQUIREMENTS: Bachelor's degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting or High School diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting The ideal candidate will have a strong background in systems engineering with a specific focus on Microsoft technologies, specifically Power Platform and Fabric Design and Architecture experience in Office 365, Power BI, and Fabric, including governance, policy definition, process creation and license management Familiarity with Canvas, Dataverse, and Cloud Flow automation Experience in the management of on-premises Data forwarders and their connections Power Platform Center of Excellence (COE)Preferred Skills: Bachelor's degree; Preferred Area of Study: Computer Science, Systems Engineering, Computer Information Systems Preferred Area of Experience: Microsoft 365, Power Platform (PowerApps, Power Automate, Power Pages, Dataverse, Power Virtual Agents/Microsoft CoPilot), Fabric (Power Bi, OneLake, Factory, Synapse Data Warehouse, Synapse Data Engineering, Synapse Real-Time Analytics), SharePoint, Windows Server, Azure, DevOps, CI/CD Pipelines Dynamics 365 experience Configuring DevOps pipelines for automated Power Platform deployments Power Automate Desktop RPA and AI Builder technologies PowerApps integration with Azure API Apps and REST services Familiarity with architecture principles, best practices, and industry standards Excellent analytical, problem-solving, and technical troubleshooting skills Strong communication and collaboration abilities to work effectively across different teams and stakeholders The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Runway Desk Support Specialist 1
AeroData, Scottsdale
OverviewWe are seeking a full-time Runway Desk Support Specialist 1 in our Scottsdale, AZ location. In this role, you will be responsible for making important contributions to Garmin's aircraft performance data products by analyzing data and feeding relevant information and solutions into our systems and databases. The Runway Desk Support Specialists provides 24/7 operational support and collaborates with airports and customers to ensure accuracy of information.Note: This position will have a 4/10 schedule and multiple shifts are available including 1st, 2nd and 3rd shift schedules.Essential FunctionsProvide 24/7 operational support and collaborate with airports and/or customers to ensure accuracy of information and proactively identify, report, and find effective solutions to issuesMonitor all incoming and active NOTAMs (Notice of Airmen) for airports identified in runway databaseAnalyze NOTAMs/other data sources in order to maintain currency of runway databaseAnalyze incoming airport/runway data and filter appropriate information to pilots through NOTAM and into our aircraft performance systems/databasesCollaborate with airports or customers to ensure accuracy of informationMake decisions on priority and pertinence of information as it relates to aircraft performanceProactively identify and report issues, working to identify solutions to aircraft performanceEstablish relationships and work collaboratively and professionally with other Garmin team members to achieve goals/objectivesProvide afterhours support related responses and can initially join customer teleconference bridgesConduct initial aircraft setup for AeroData solutions (Basic Build - New Tools)Review emails to determine and provide solution or escalate to other applicable teamsCreate tasks for Flight Operations customer support requests via the ticket systemJoin evening deployment calls and determine if issues arise and escalate as appropriateConduct initial triage of customer solutions and use internal tools to help identify issueAssist in maintenance of the Airport and Runway DatabaseProvide great customer and operational input to other Garmin teams to help improve Customer ExperienceMay be required to be on call as needed and work rotating shiftsBasic QualificationsAssociate's Degree in a business or technical discipline AND a minimum of 2 years relevant experience OR Bachelor's Degree in a business or technical discipline OR substantial demonstrated aeronautical knowledge that would allow the associate to complete the essential functions of the positionExcellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)Ability to build relationships across departments and interact efficiently with customers across the globeDemonstrated strong and effective verbal, written, and interpersonal communication skillsUnderstands escalation procedures for service outages and/or customer concernsAbility to set up Microsoft Teams live events and send out Customer Advisory Notices (MIM)Possess a critical eye for fine details in both quantitative/qualitative process/proceduresMust be detail/solution oriented, organized, proactive and a driven problem solver with exceptional technical troubleshooting skills and a multi-tasker with the ability to prioritize and manage time in a fast paced, deadline-driven environment with minimal supervisionExperience and proficiency with MS Office SuiteDemonstrates familiarity with aeronautical source data for the analysis being conductedProficiency in numerical and arithmetic application for the role: Compiling data, using numbers in various formats, and utilizing this information to perform job-appropriate problem-solving and data entryDesired QualificationsBachelor's Degree in business or technical disciplineAn aviation background and/or private Pilot LicensePrevious work experience in air traffic control or in aircraft dispatchExperience as a pilot, FAA Certified Airman, performance engineer or load plannerAirline experienceGarmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
Field Service Engineer IV
Volt, Phoenix
Volt is Immediately Hiring for - Field Service Engineer IV As Field Service Engineer IV, - You will: Job Description : This position will support the Radio Frequency In-Transit Visibility (RF-ITV) program as a Field Service Engineer (FSE) for various RF-ITV nodes throughout Hawaii (Oahu and Hawaii). REQUIREMENTS (MUST HAVES) Active Secret clearance. DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification. Approximately 50% of this job has tasks/responsibilities that are performed outside the normal office environment. Field work is performed at DoD military installations on Oahu and Hawaii. Local (day) travel and TDY travel apply. Must be able to climb a ladder or ascend at least 20 feet in a lift (bucket) truck. Bachelor's degree in information technology or a related technical discipline and at 8 years of prior relevant experience or 12 years prior relevant experience in lieu of degree. Current driver's license, own vehicle and able to drive continuously for up to 6 hours. Must be able to climb a ladder or ascend at least 20 feet in a lift (bucket) truck. Must possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software. Prior experience in a Field Service position. Experience working with DoD IT systems; knowledge of cybersecurity tools and policies; experience with remote management software, Windows 10/11 and antivirus software. JOB DUTIES: Install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into the local military commands' networks and ensure interoperability/sustainability. Provide independent oversight and responsibility for RF-ITV read nodes within area of responsibility ensuring an Operational Readiness (OR) Rate of 95%. Use various reporting/ collaboration/ communications tools such as the RF-ITV In-Transit Visibility (ITV) Portal, Integrated Support System (ISS), the ITV Global Helpdesk and the Daily ITV Report to analyze health of the system and determine solutions for problem areas. Respond to system outages, resolve problems within the time specified in Standard Operating Procedures (SOPs) and record all progress in ISS Service Management Ticket (SMTs). Independently perform Global Operations missions to include site surveys, installations, site de-installations, and provide a Gov't customer report deliverable upon completion of each event. Configure Field Data Units (FDUs) with a baseline that includes a Windows operating system, RFID applications, Remote Desktop Management software, security policies, and patches. Ensure Government Furnished Equipment (GFE) assets are physically secure and accounted for, as well as being accurately documented in the ISS database. Responsible for all GFE asset lifecycle activity including requesting, receiving, maintaining, Return Merchandise Authorization (RMA), and retiring/disposal of the assets as required for RF-ITV infrastructure operations Certification : CompTIA Security+ CE) This is a Contract opportunity. Location : Honolulu, HI 96818 - Telework/Remote Contract : 6 months +Extension Pay Rate : $50-55 Per hours. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, colour, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, Please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 420438
Desktop Field Services Specialist
Volt, Phoenix
You miss 100% of the jobs you don't apply forVolt is immediately hiring for Desktop Field Services Specialist in San Diego, CAPay/BenefitsAs a Desktop Field Services Specialist, you will:Must be willing to work Wednesday to Sunday work schedule. As a member of the IT End User Technology Team the Help Desk Support Specialist responds to inquiries and requests for assistance with the organization's computer systems and applications and identifies, analyzes, troubleshoots these issues; and resolves them with the aim of eliminating recurrences and reducing calls to the help desk. We are looking for someone who is motivated to grow in their career, extremely reliable with excellent communication and troubleshooting skills. Coordinates, diagnoses and troubleshoots incoming employee calls with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides incident status updates to management and end-users within the ticketing system (Remedy Force) Supports and maintains effective relationships with users Network / local Printer, scanner and other peripheral installation, configuration and troubleshooting. Desktop imaging and deployment Upgrade workstations to Windows 10 & Windows 11 Ticketing system documentation and knowledge base article creation Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support. This is a full-time opportunity.Pay Rate: $24.00 - $26.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.Job ID : 418667