Services Engineer Salary in Arizona, USA

Lab Service and Applications Engineer IIJob LocationsUS-AZ-PhoenixReq No.2020-6263CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesAs a member of our Service and Applications Engineering team, this Service Engineer II is responsible for service and applications support of complex robotic workstations, qPCR instruments, as well as other laboratory equipment.  He or she will conduct preventative maintenance and troubleshoot instrument problems by performing root cause analysis, implementing and documenting appropriate corrective actions, while maintaining instruments to peak performance for Exact Sciences Precision Oncology’s various laboratory environments. These environments include the Clinical Laboratory where our industry-leading Oncotype DX® clinical diagnostic assays are run, the R&D laboratories where new product concepts are developed, and our Manufacturing and QC laboratories, which provide high-quality reagents for use in the other lab functions within Exact Sciences.  The successful candidate will have hands-on experience with liquid handling robotics and an in-depth understanding of current laboratory instruments used for nucleic acid isolation, quantification, and downstream analysis using quantitative RT-PCR.  Activities will include responding to instrument-related errors, performing root cause analysis to identify the problem, and implementing an appropriate corrective action to repair the instrument in a time-critical customer service-oriented manner.  He or she will be expected to develop a working knowledge of all Exact Sciences laboratory processes and associated systems such as our Laboratory Information Management Systems (LIMS).  This Service Engineer II will participate in cross-functional teams working in a variety of areas.  These efforts will require excellent communication and collaboration with colleagues in Process Engineering, Assay Chemistry, our Clinical and Development Laboratories, Program Management, Research, Analytical Sciences, Manufacturing, Quality Assurance, and other groups.   The ideal candidate will be working cooperatively in a dynamic and interdisciplinary laboratory environment, adapting quickly to change and new technical challenges while providing strong technical leadership.  This is an excellent opportunity for a team player to participate in the growth of a fast-paced, pioneering company that is developing systematic approaches to applying genomic technology to health, disease, and medical practice.Essential Duties and ResponsibilitiesProvide service and applications support to multiple laboratories at the Precision Oncology Division of Exact Sciences.Maintain, calibrate, and perform equipment preventative maintenance.Troubleshoot, diagnose and resolve hardware, software, and chemistry issues of robotic workstations, qPCR instruments, and other laboratory equipment.Participate in 24/7 week-long on-call rotation with other team members.Coordinate and/or perform instrument installations and qualifications.Write or revise detailed standard operating procedures (SOP’s) for processes performed by the Service Engineering group.Assist with transferring and testing of new robotic processes.Represent the Service Engineering group on cross-functional teams.Train members of the Service Engineering team on processes in areas of expertise to enhance and contribute group development and cross-training, as needed.Participate in the development of in-house qualification procedures and other supporting documentation.Maintain positive customer and service-oriented interactions with customers and colleagues.Perform daily work and projects with limited or general instructions, according to the SOPs.Capability to drive professional development by mastering instrument and assay related troubleshooting, preventative maintenance, and qualification procedures.Strong attention to detail.Robust problem-solving skills.Ability to write or revise detailed SOP’s for processes performed by the Service Engineering group.Ability to maintain flexibility and prioritize work schedule to support instrument up-time and sample throughput.Ability to quickly adopt and apply new methods and technologies.Ability to implement process improvements identified in workflows in collaboration with the manager.Excellent interpersonal skills.Excellent communication skills (both written and verbal).Ability to maintain open communication with internal employees, managers, and customers, as needed.Ability to integrate and apply feedback in a professional manner.Ability to prioritize and drive to results with a high emphasis on quality.Ability to work as part of a team.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. QualificationsMinimum QualificationsBachelor’s degree in a relevant scientific or engineering field; or high school degree/general education diploma and 4 years of relevant experience in lieu of a degree.3+ years of relevant experience in use and support of laboratory/medical equipment3+ years of experience with Quality Systems and documentation requirements.Working knowledge of database, laboratory information management systems, and other file management applications.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsBachelor's Degree in a relevant scientific or engineering field2+ years of experience with standard molecular biology techniques such as nucleic acid isolation, RNA/DNA quantification, PCR and RT-PCR3+ years of relevant experience in use and support of automated liquid handlers. Demonstrated mechanical aptitude relevant to automated liquid handlers and other general laboratory equipment.Good knowledge of automated liquid handler scripting software.Experience with Next-Generation Sequencing (NGS).Experience with Digital Pathology Imagining.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Job DescriptionLocation/Division Specific InformationThe Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.Combining hardware and software expertise in electron, ion, and light microscopy technologies with deep application knowledge in the materials science, life sciences, semiconductor, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.This is a site based Field Service Engineerin gposition. Residency near Chandler, AZ is required. No relocation assistance provided for this position.How you will make an impact:The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!What you will do:Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working orderConduct on-site scheduled planned maintenance visitsProvide troubleshooting and repair support for customers and other field service personnelCultivate and develop positive working relationships with customers, system users and company personnelSuccessfully complete technical training, as requiredComplete and submit field service reports on assigned toolsPerform Preventive Maintenance tasksPartner with colleagues to acquire technical guidance needed to problem-solve systems solutionsProvide training for customers and users on system maintenanceProvide feedback to product quality teamsProvide appropriate input in writing updating and correcting various Thermo Fisher system documentationProvide guidance for various reports including identifying and isolating unique problems with systemAct as a subject expert and resource for trainingAlign with application scientists to collaborate on outstanding solutions to meet our users challengesMust maintain Thermo Fisher Scientifics' Four-I Values.How you will get here:EducationUniversity degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 2+ years of equivalent combination of education, skills and experienceExperience4+ years of proven experience:Operating, solving, repairing and calibrating sophisticated analysis systems such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.Experience with Ultra High Vacuum (UHV) a plus but not required.Experience operating O-scopes, digital voltmeter and logical problem solving.Knowledge, Skills, AbilitiesRequired to read, write, and speak English fluently.Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.Demonstrated ability to be detail oriented, problem solver, promote team environment.Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.Literate in Windows software environmentsMust have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems.Ability to read and interpret schematicsAbility to partner effectively with customersStrong Interpersonal communication, collaborations, time management, problem solving and customer service skillsConsistent record for fixing systems and subsystems down to component levelFamiliar with UHV phenomenon and technologyMust be willing to travel 0-25% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnelMust possess a valid driver's license and passport and travel regionally and internationally as the need arises.May require proof of Covid-19 vaccination.Extensive walking may be required.

Company DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.Job DescriptionYou will be responsible to provide Instrumentation, Programming and Automation support to Field Service Representatives Engineers during erection, pre-commissioning, commissioning activities and warranty phase of Water Treatment plants. As a Support Specialist you will ensure that the applicable EH&S and department procedures, checklists and documentations are properly followed by site personnel. ResponsibilitiesEnsure that Water Treatment Projects are safely and successfully commissioned.Work closely with the Project Manager and Project Team to ensure that Field Service Engineers have the resources, tools and remote support to perform commissioning activities.Proactively review Instrumentation and Automation documentations for projects prior to pre-commissioning phase in order to anticipate training, tools and equipment needed to perform the necessary startup activities.Coordinate with Sub-Suppliers, Contractors and/or Consultants to expedite parts, technical resolution and overall project execution as applicable.Assist Customers with Electrical and Automation planning (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup spares and Operating and Maintenance Practices. Participated in Customer Factory Acceptance Tests, HAZOP, LOPA and related Control Systems reviews. Perform on-site programming for Water Treatment Control Systems and assists on electrical installation and troubleshooting.Ensure that the Field Service Team and/or customer has appropriately documentation, procedures and components to perform commissioning activities and plant operation.Work closely with Automation and E&I Leaders regarding project execution and continuous improvement.Develop and maintain Field Operations commissioning guidelines pertaining to Automation and E&I.Provide in-office project technical support and coordination to field team during installation and commissioning phase, project closeout and warranty period.Work closely with the Warranty Team and the Quality Team to ensure that manufacturing defect issues are dealt with in a timely manner.Collaborate with internal teams such as Finance, Engineering, Manufacturing, Sourcing to ensure Commissioning-related issues are proactively managed.QualificationsQualificaitons and Requirements:Bachelor Degree in Electrical Engineering or minimum 5 years ' experience with Instrumentation and Control Systems.Valid passport and driver's license.Ability to travel (90~120 days/year) throughout North America, and to other places in the world.Demonstrated ability to work independently and remotely with project teams.Effective oral and written communication skills.Aptitude for planning, organizing, scheduling, assigning and evaluating the work of subordinates coupled with clear, concise communication and presentation skills. Comfortable working in a multiple disciplinary team environment across different offices/geographical regions. Focus on customer, with direct interaction with customer and other internal/external stakeholders.Additional InformationAll your information will be kept confidential according to EEO guidelines.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

POSITION SUMMARY Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Technically support a Region of service engineers. Position may be mentally demanding, requiring a high level of tolerance and concentration on several projects and activities at once. The Senior Field Engineer position requires little or no direct supervision. RESPONSIBILITIES Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Test and troubleshoot complex electrical systems, complex UPS/Battery systems and all types of power metering. Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC Systems, supervising "turnkey" projects, detailed power survey and other types of electrical consultation. Instrumental in developing tests and inspections in new areas of field services. Troubleshooting capabilities use of AC/DC load-banks and power quality recording instrumentation, all testing/troubleshooting equipment associated with UPS, Charger, and Battery testing. Perform installation, start-up services on all UPS and DC/Battery Systems. May perform and/or supervise a full range of complex engineering studies. Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing. May perform complex analysis and evaluative tasks necessary to complete equipment labeling projects consistent with recognized industry and international standards, local jurisdiction requirements and Company procedures. Perform sales support functions. Maintain strong client relationships. Perform all functions pertaining to a written job proposal to a client, including estimate of man-hours and expenses, and development of scope and pricing. Actively involved client interface and business development activities. Give effective technical presentations and writing publishable articles may be required. Mentor other Field Service Engineer positions. Train and assist other Field Service Engineers in the Region. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality - Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain. Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. Standing Alone - Will stand up and be counted; doesn't shirk from personal responsibility; can be counted on when times are tough; looks forward to taking charge of a problem or issue; is comfortable working alone on a tough assignment. Education and/or Experience Graduate Engineer BSEE or BSME and six years' experience. OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience. Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. Requires special skills in most of the following: Power quality surveys - generation and co-generation start-up - ANSI, NEC, NEMA and U.L. specifications (field evaluation); pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy; UPS systems - drive systems - complex control systems - medium and high voltage substation start-up, vibration analysis. Strong background and experience in all types of switchgear and equipment testing through the 500 kV class. Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation. Complete projects consistently on budget. Requires a high degree of communication, supervisory, organizational and management skills. Communicate effectively, in writing and verbally, with clients, peers and management. Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. Must be available for out of-town and international travel of up to several weeks. Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets Valid Driver's License. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers The anticipated pay range for this role in the State of Washington locality is between $39 to $49 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO (accrued up to 15 days the first year), holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The anticipated pay range for this role in the Colorado locality is between $37 to $47 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is 6/17/2024 date, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly. The anticipated pay range for this role in the California locality is between $41 to $51 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

HotFoot Recruiters is in search of a skilled Field Service Engineer for a prestigious high purity water system company in Phoenix, AZ. Position: Field Service Engineer Type: Full-Time, Permanent Location: Phoenix, AZ Job Responsibilities: Support AZ technical service center in the generation and execution of service and capital projects Conduct site meetings with customers and Company sales team members to review customer requirements, facility information and water need to develop process designs, scope of work and proposals for new projects Conduct site reviews of equipment in facilities with Company sales team to develop scope and proposal for system maintenance contracts Provide onsite project management and validation execution support Generate, review, and present system trend reports with customers providing recommended service actions Attend and support system start-ups, includes onsite operation, testing and troubleshooting of newly installed equipment Qualifications: 3+ years of experience working in an engineering or technical role Associates or B.S. in Mechanical Engineering, Electrical Engineering, or Chemical Engineering Comfortable with verbal and telephone communications, with internal and external customers Proficient in Microsoft Office (Word and Excel) Strong mechanical aptitude or interests Self-motivated & enjoy learning new technologies Find energy and joy in problem solving Familiar with mechanical components (pumps, valves, piping, flanges, etc.) Capable of handling multiple ongoing projects simultaneously Enjoy working independently and with a team What We Offer: Work atmosphere that encourages teamwork, integrity, and excellence Training, tools, and support for employees' development Trajectory of personal and professional growth Market-competitive and experienced-based compensation Generous benefit package

Duration: 12 Months ContractResponsibilities:• Performs on-site service and repair of semiconductor processing equipment.• Troubleshoots equipment problems.• Maintains records and reports as required.• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions.• Orders and installs parts.• Responds to emergency service calls as required.• Instructs customer operating technicians on system operation and maintenance.• Perform upgrades and modifications to equipment as needed.• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.• Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)Qualifications:• Associates degree in electronics, engineering, or other applicable field of study; Bachelor's Degree in Engineering or Technology preferred.• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.• Excellent customer interface skills is required• Mechanical aptitude is required as well as an ability to use appropriate tools.• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required Physical.Requirements: Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required. May require bending/stooping/crawling/climbing. May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous element or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc. Occasional overnight travel to TEL factory, training facilities and customer locations may be required.Experience:• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipmentRequired Skills:• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.• Must have experience in equipment repair, must have mechanical hands-on aptitude.• Experience to consider for example, auto mechanic for new vehicles, this will show electrical and computer knowledge.• Avionics and/or Naval experience in either military or private sector in repair, troubleshooting equipment.• Exposed to a clean room environment in a FSE role.Education:• Associates or Bachelors Degree (Electronics, Mechanical, Chemical) required.About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Recruiter Details:Name: MirzaEmail: [email protected] Id: 24-05962

DESCRIPTIONAre you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.”Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonian's to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance.Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support.This position is located onsite in our corporate offices. Hours are Monday through Friday from 8 am to 5 pm.Key job responsibilities• Provide comprehensive technical support to Amazon Corporate employees.• Travel between buildings in local area as required.• Occasional travel to other US cities as required.• Look for innovative process improvements and participate on teams to implement change.• Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.• Provide escalation support for customers requiring complex advanced troubleshooting, beyond the scope of front-line support.• Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.• Manages the ticket queue to provide support with a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution. • Manages ticket quality by executing ticket auditing across North America.• Assists with technical projects across In-Person Support, assuring deadlines are met and projects are completed on time.• Escalates any identified system or network outage impacting several customers to the correct service owners to mitigate downtime and impact. Assist with activities to triage and troubleshoot any system or network outage as needed.• Follow, update and create standard operating procedures (SOP) to improve the teams' knowledge management.• Interview candidates applying for new roles in OPC.• Identify and provide training for front-line support to assist in career development.• Provide in person support to internal customers for a variety of IT related software and hardware issues.We are open to hiring candidates to work out of one of the following locations:Tempe, AZ, USABASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- High school or equivalent diplomaPREFERRED QUALIFICATIONS- 4+ years of network troubleshooting and support experience- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 4+ years of troubleshooting in a multi-user high availability environment experience- AV/VC experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Responsible for embedding Environmental, Health, and Safety (EHS) management and Environmental, Social, and Governance (ESG) reporting technology within the organization by providing a range of services across the full project lifecycle. Work to review current business processes and systems, guiding the organizational change management process, evaluating software systems, designing and enhancing software solutions, training system users, and coordinating system maintenance and related support activities. Lead digital EHS and ESG management software implementations within large organizational programs. Lead teams or sub-teams, including clear delegation of work, quality assurance, mentoring, and upskilling of consultants. Manage quality of configured applications through unit testing and formal user acceptance testing including preparation of test scripts. Prepare training materials and conduct training of end users. Develop integration specifications and implement system interfaces. Design and implement data migration and conversions. Partial virtual / work from home benefit available.2 years of IT experience. Must have experience with: full-stack development, software implementations, and detailed knowledge of the SDLC; JavaScript front-end frameworks (including either Angular or React); developing and supporting software integrations between complex software systems utilizing JavaScript, XML, and jQuery; writing and working with RESTful APIs and data formats, including JSON and XML; creating offline-first progressive web apps; designing advanced SQL queries, stored procedures, and triggers to improve operating efficiencies; and, experience in a virtual and global work environment.Requires at least a Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, or a related field.Please copy and paste your resume in the email body do not send attachments, we cannot open them and email them at candidates at placementservicesusa.com with reference #0251207 in the subject line.Thank you.

Volt is Immediately Hiring for - Field Service Engineer IV As Field Service Engineer IV, - You will: Job Description : This position will support the Radio Frequency In-Transit Visibility (RF-ITV) program as a Field Service Engineer (FSE) for various RF-ITV nodes throughout Hawaii (Oahu and Hawaii). REQUIREMENTS (MUST HAVES) Active Secret clearance. DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification. Approximately 50% of this job has tasks/responsibilities that are performed outside the normal office environment. Field work is performed at DoD military installations on Oahu and Hawaii. Local (day) travel and TDY travel apply. Must be able to climb a ladder or ascend at least 20 feet in a lift (bucket) truck. Bachelor's degree in information technology or a related technical discipline and at 8 years of prior relevant experience or 12 years prior relevant experience in lieu of degree. Current driver's license, own vehicle and able to drive continuously for up to 6 hours. Must be able to climb a ladder or ascend at least 20 feet in a lift (bucket) truck. Must possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software. Prior experience in a Field Service position. Experience working with DoD IT systems; knowledge of cybersecurity tools and policies; experience with remote management software, Windows 10/11 and antivirus software. JOB DUTIES: Install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into the local military commands' networks and ensure interoperability/sustainability. Provide independent oversight and responsibility for RF-ITV read nodes within area of responsibility ensuring an Operational Readiness (OR) Rate of 95%. Use various reporting/ collaboration/ communications tools such as the RF-ITV In-Transit Visibility (ITV) Portal, Integrated Support System (ISS), the ITV Global Helpdesk and the Daily ITV Report to analyze health of the system and determine solutions for problem areas. Respond to system outages, resolve problems within the time specified in Standard Operating Procedures (SOPs) and record all progress in ISS Service Management Ticket (SMTs). Independently perform Global Operations missions to include site surveys, installations, site de-installations, and provide a Gov't customer report deliverable upon completion of each event. Configure Field Data Units (FDUs) with a baseline that includes a Windows operating system, RFID applications, Remote Desktop Management software, security policies, and patches. Ensure Government Furnished Equipment (GFE) assets are physically secure and accounted for, as well as being accurately documented in the ISS database. Responsible for all GFE asset lifecycle activity including requesting, receiving, maintaining, Return Merchandise Authorization (RMA), and retiring/disposal of the assets as required for RF-ITV infrastructure operations Certification : CompTIA Security+ CE) This is a Contract opportunity. Location : Honolulu, HI 96818 - Telework/Remote Contract : 6 months +Extension Pay Rate : $50-55 Per hours. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, colour, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, Please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 420438

Job Description Are you ready to grow your dream career and become part of our family? Aqua-Aston Hospitality is an operating business of Marriott Vacations Worldwide Corporation, a world premier organization with resorts in destinations around the globe. Join our team and help us create exceptional vacation experiences for our guests! JOB SUMMARY Shift: 1st\2nd; must be available to work weekends and holidays.Requirement: Valid Driver's License with a good driving recordResponds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed. Communicates each day's activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and performs general housekeeping and engineering-related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Displays basic computer skills including inputting air handler schedules and making temperature changes. CORE WORK ACTIVITIESReports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcomes and acknowledges all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.Complies with quality assurance expectations and standards.Stands, sits, or walks for an extended period or for an entire work shift.Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.Attention to customer service with a professional and pleasant personality.Available to work a flexible schedule including evenings, weekends and holidays.Performs other reasonable job duties as requested by Supervisors. General MaintenanceDisplays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.Performs general housekeeping and engineering-related inventory duties.Accident Prevention and SafetyFollows company and department safety and security policies and procedures to promote a clean, safe, and secure environment.Completes appropriate safety training and certifications to perform work tasks.Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.Follows Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).Uses proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.Uses the Lockout/Tagout system before performing any maintenance work.Identifies and corrects unsafe work procedures or conditions and/or report them to management and security/safety personnel.Maintains a working knowledge of fire sprinkler and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.Follows property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.Stores all flammable materials in OSHA (Occupational Safety and Health Administration) and EPA (Environmental Protection Agency) approved containment devices.Install, Maintain, and Repair ItemsCarries all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to carry out work tasks at all times.Responds and attends to guest repair requests.Organizes all painting and maintenance areas properly utilizing the appropriate methods and supplies.Cleans all tools and equipment and return to the shop and secure in the proper area.Cleans, lubricates, protects and otherwise maintain all tools and equipment in the resort. Identifies, locates, and operates all shut-off valves for equipment. Performs preventive maintenance in a timely manner. Maintain Building and PropertyCleans all engineering areas as directed by Engineering Management. Observes energy and utilities usage in the resort and on the grounds. Looks for ways to conserve energy and report any ideas to the Engineering Management.Maintain records or logsMaintains the preventive maintenance records, inspections, and rounds using a computer management system.Maintains a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform his/her job.Maintains maintenance inventory and requisition parts and supplies as needed.Assures each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.Reads logs, tracks and interprets readings from meters, gauges and other measuring devices in accordance with inspection and rounds procedures.Assists in the compilation of data for preventive maintenance inspection records.Guest RelationsAddresses guests' service needs in a professional, positive, and timely manner.Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.Actively listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response) to resolve issues and build trust.Responds to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.CommunicationSpeaks to guests and co-workers using clear, appropriate and professional language.Follows verbal or written directions pertaining to minor maintenance repairs.Keeps supervisor updated on assignments.Maintains communication with supervisors so that all needed materials, tools and supplies are available or on order.Working with OthersPerforms daily assigned work orders and follow engineering standard operating procedures.Works with housekeeping staff and other departments to maintain all rooms, buildings, and property in perfect condition.Trains and provides technical advice to other engineers as needed or requested.Work in a team environment and effectively interact with all levels of the organization.Quality Assurance/Quality ImprovementWorks in a neat and efficient manner, keeping work areas clean and well organized. Supports the improvement of engineering services that effectively address problems affecting owners, guests and associates.Completes all maintenance or repair assignments in a timely, safe and professional manner.Complies with quality assurance expectations and standards.Computers/SoftwareTransmits information or documents using a computer.Enters and retrieves information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc.Displays basic computer skills including inputting air handler schedules and making temperature changes.Physical TasksLifts, carries, reaches, bends, and climbs ladders.Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.Moves up and down stairs and/or service ramps.Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.Visually inspects tools, equipment, or machines (e.g., to identify defects).Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.Assists with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.Enters and locates work-related information using computers.Policies and ProceduresProtects the privacy and security of guests and coworkers.Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.Maintains confidentiality of proprietary materials and information.Follows company and department policies and procedures.Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.Performs other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Aqua Aston Site Operations