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Customer Engineer Salary in Tennessee, USA

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Service Engineer
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Service Engineer
Super Micro Computer Inc, Memphis
Job Req ID: 24324About Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:Supermicro is seeking a Service Engineer who will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field service organization.As a Service Engineer, you will work remotely on our Global Services Team in Memphis, TN, providing technical support for the Memphis, TN geographic location. 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The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location. Salary Range$70,000 - $100,000**The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Quality Engineer
Dynisco Instruments, LLC, Franklin
The Quality Engineer is a critical role in our organization, responsible for supporting Dynisco's Quality Management System (QMS), driving improvements, and maintaining compliance throughout the organization. As an ISO 9001 and 17025 accredited organization, Quality has extensive visibility and prominence at Dynisco. The successful candidate will be a strong individual contributor and work closely with Production, Quality, Sales, Customer Service, and Engineering. This job has a focus on production and non-conformances that will initiate improvements. Root cause analysis, corrective actions, and continuous improvement. The job responsibilities of this position require the employee to be onsite at our Franklin, MA facility. No hybrid or remote option is available. Essential Job Functions and Accountabilities: Reports to the Director of Operations on Quality issues, metrics, and/or trends to support annual Management Reviews and improvement initiatives. Executes Assigned NCMRs, CARs, SCARs and Customer Complaints, leveraging help from other functions. Drive root cause analysis to ensure permanent fixes Administers Material Review Board (MRB) Executes ISO 9001 Compliance Activities (Internal and External Audits, Quality/ISO Training) Serves as guide for external third-party audits Conducts internal audits and work cross functionally to resolve any findings through Corrective Actions. Reviews and approves ISO 17025 calibration certs Responsible for development and maintenance of Uncertainty Budgets; Develop, Review and Approve Verification of Methods and Validation of Methods; Competency Reviews Completes Customer Quality Questionnaires Oversees the operation and maintenance of Dynisco's Quality Management Systems Manages detailed and organized records of nonconformance's, root causes and dispositions Establishes specific testing/inspection procedures based on detailed drawings and technical specifications Answers questions and trains others on Quality processes & procedures Follows safety procedures, rules, regulations, and state, federal and local laws in the performance of job duties Follows all safety and laboratory guidelines, good housekeeping practices and wears provided PPE Promptly reports risks and opportunities for improvement to the appropriate personnel Educational and Experience Qualifications: Bachelor's degree or higher in a field of engineering (electrical, mechanical, etc.) 2-5 years of experience working as a Quality Engineer Experience with troubleshooting of mechanical and electrical parts/components required. Manufacturing experience including but not limited to welding, machined parts, sensors, and testing is a plus. US Military Service considered a plus. Other Qualifications: Must have basic computer skills and proficiency in Microsoft Office Applications (Excel, Word, PowerPoint, Outlook). Microsoft Access Database, ERP, and/or Quality Management Software experience a plus. Possesses strong mechanical and electrical aptitude Must have basic math and writing skills, ability to communicate technical information through written form and supporting data. Must have the ability to maintain accurate and detailed records of technical information Must have technical problem-solving skills - ability to break down large problems into smaller parts to deliver the end solutions. Fluency in English, written and verbal Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. While performing the duties of this job, the employee is regularly required to talk and hear. What You Can Expect from Us Our goal is to provide employees and their families with a comprehensive and competitive benefits package. Our benefits include Health Insurance, Health Savings/Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k) company match on first 5%, Paid-Time Off, 11 Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program and Educational Assistance Reimbursement. Who We Are Dynisco is a global leader in innovative applications of high precision, sensor-based technology and critical insight solutions that improve process safety and performance for the plastics, oil & gas markets. The company serves a diverse group of customers throughout the world and with more than 6 decades of commitment to helping customers, Dynisco provides the tools and services for the polymer industry allowing customers a "window into the process". The information Dynisco provides allows our customers to keep their process consistent regardless of their global locations. Dynisco's diverse portfolio of sensing and polymer test equipment delivers some of the most accurate information available in the market for the measurement of polymer rheology, pressure, and temperature. Over the next 5 years, Dynisco will be aggressively expanding its business and is seeking top-level talent to join our growing team. (www.dynisco.com) Come help us and some of the biggest names in plastic production shape the future of sustainability in the plastics industry. Learn more about us here! Dynisco is headquartered in Franklin, Massachusetts, with facilities in Heilbronn, Germany and Malaysia. Dynisco will not pay to relocate. We are an EOE M/F/D/V employer. Our Team. Globally, we are a team of diverse and talented individuals. Qualified candidates come to "Dynisco with a passion to grow while making a difference with innovation, employee engagement, customer partnerships and continuous improvement. Our Culture. Every employee has a voice. At Dynisco, new hires are selected to affect change, participate in solutions, challenge the norm, collaborate and contribute. DYNISCO VALUES Respect: We believe in the dignity of every person and the power that can be harnessed through diversity in talents, perspectives, and experiences. Credibility: We strive to earn long-lasting trust and credibility with others through uncompromising ethics, integrity, quality performance, and honoring our commitments. Customer Commitment: We meet or exceed customer needs and expectations by demonstrating deep understanding, meaningful collaboration, and a positive productive experience. Pursuit of Excellence: We promote a growth mindset that fosters creativity, innovation, and learning, to drive continuous improvement. Community Responsibility: We actively participate in our communities to support social priorities, help those in need, and drive a more sustainable future. At Dynisco, we value the unique backgrounds, skills and abilities each team member brings to our workplace. We believe everyone deserves a fair opportunity to succeed and appreciate the experiences and perspectives each person brings beyond the traditional job requirements. 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Field Engineer
Bailey, Chattanooga
The Field Engineer is responsible for gathering customer information and providing designed solutions for enhanced facility operations. Tasks include gathering facility dimensions, providing recommendations for storage, conveyance, sortation, and automated solutions, and selling warehouse solutions. The Field Engineer is responsible for completing accurate and detailed CAD designs and will collaborate with Equipment and Customer Support Sales Reps on warehouse products and opportunities.This role involves business development, project management, sales, and warehouse solutions and CAD design expertise. The Field Engineer reports to the Intralogistics Engineering Director and requires some regional travel.Essential Duties and ResponsibilitiesExecute Intralogistics / Warehouse Solutions strategy.Generate warehouse solutions business with new and existing customers.Produce accurate CAD designs for warehouses to support the sell and execution of racking, conveyor systems, and other automated / complex systems.Sell, execute, and/or project manage the implementation of warehouse design, racking, conveyor, AGVs/automation, automated storage and retrieval systems, material handling robotics, narrow / very narrow aisle equipment, and other intralogistics solutions and warehouse equipment.Collaborate with Sales teams to achieve company goals.Collaborate with leaders and other stakeholders to define strategy for Intralogistics / Warehouse Solutions practice, including solution prioritization, partner strategy, and operational plan.Work with Intralogistics Director, Regional Sales Directors, and/or Officers, to develop new partnerships with solutions providers, including material handling robotics, ASRS, etc.Work with Marketing to build awareness and generate leads for warehouse solutions.Handle other tasks and responsibilities as assigned.What we offer:Competitive pay.Comprehensive benefits.Multiple health plans including one plan with 100% employer paid premiums.Generous 401K matching.100% Employer paid short and long term disability.Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.A family owned and operated business that prioritizes the needs of our employees and customers.The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.RequirementsThe individual in this position should be personable, a problem solver, reliable, ethical, intelligent, highly motivated, and able to adapt to the forces around them-customers, suppliers, department employees, and co-workers.Education/Training/ExperienceEngineering Degree (required), with degree in mechanical or industrial engineering preferred.MBA or other related advanced degree (preferred)1-3+ years of experience in industrial engineering, technical sales, material handling robotics, automated storage & retrieval systems, automation/engineered solutions sales, or management consulting in an operations setting.Skills/Knowledge/AbilitiesPrior training and ability to use Auto-CAD to produce highly technical, exact warehouse designs.Knowledge of warehousing, automation / robotics, and engineered solutions space.Great communication skills (written and verbal).Proven project management skills.Strong PowerPoint and Excel capabilities.Outstanding research and analytical abilities.
Software Engineer
Modern Technology Solutions, Inc., Franklin
Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Software Engineer in Beavercreek, Ohio.Why is MTSI known as a Great Place to Work?Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/yearFlexible schedules6% 401k match with immediate vestingSemi-annual bonus eligibility (July and December)Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement accountUp to $10,000 in annual tuition reimbursementOther company funded benefits, like life and disability insuranceOptional zero deductible Blue Cross/Blue Shield health insurance planTrack Record of Success: We have grown every year since our founding in 1993Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.For more information about MTSI, please visit www.mtsi-va.com.Responsibilities:MTSI is seeking a Senior level Software Test Engineer with a TS/SCI clearance to provide support to aGovernment Office at WPAFB, Ohio. The Software Test Engineer's primary focus will be to integrate software to enterprise and embedded devices and systems. Use experience, technical education, resources, and creativity to test a broad spectrum of technologies for military applications that further the Government's acquisition strategy goals and objectives managed by AFLCMC.ROLE AND RESPONSIBILITIES*• Analysis and debugging skills of developmental software• Integrate and validate new product designs• Assess third party and open-source software• Develop, code, test and troubleshoot the system software• Develop test plans, procedures, and organize resources to facilitate testing of advanced technologies• Document test activities, including writing test reports, analyzing test data, and making recommendations to the engineering team• Work both individually and with a broader engineering team• Guiding and mentoring junior engineersQualifications:Please Note: U.S. Citizenship is required for this position, due to contract requirements.QUALIFICATIONS AND EDUCATION REQUIREMENTS*• 8 + years of experience directly related to the above responsibilities• B.S. degree or higher in electrical, computer engineering, computer science, or engineering from anABET accredited school.• Candidates should have demonstrated skill sets in programming languages such as C, C++, andPython• Candidates should have experience with Modern Software Development practices and tools such at:AGILE, Kanban, Git, Artifactory, Cucumber, Atlaassian, Jenkins, etc• Candidates should have experience with Linux OS, such as: RedHat (RHEL), CentOS, etc• Candidates should have experience with container frameworks and orchestration, such as: Kubernetes, K8s, Docker, Singularity, OCI, etc • Candidates should have experience in hands-on development and troubleshooting on embedded targets • Enthusiastic problem solver with a demonstrated ability to solve difficult integration challenges. • Motivated self-starter who can work both independently and in a team environment with minimal guidance • Strong time management and organizational skills • The candidate must have good analytic skills and be able to communicate complex technical issues both orally and in writing Desired Qualifications• Active Top Secret security clearance • Experience with the following modeling, simulation, and analysis software such as MATLAB, Open Mission Systems (OMS), real time operating systems (RTOS), hands-on development and troubleshooting on embedded targets, complex digital device hardware including FPGAs and DSPs, hardware description languages, VPX, VITA, and SOSA, GPU, Cuda, OpenGL, RF Technologies and Software Defined Radios,EO/IR Technologies and knowledge of different IP protocols, interfaces and hardware subsystems#LI-MS1#MTSI#MTSIjobs
Logistics Engineer
Covenant Logistics, Chattanooga
Covenant LogisticsLogistics EngineerJob ID: 2024-3606US--Run Group: Transport Management ServicesType: Regular Full-TimeOverviewThe logistics engineer is responsible for designing and implementing best practices and standard processes related to driving continuous performance improvement across transportation/distribution operations with Covenant Logistics. This includes implementation of business expansion projects or correct any issues with substandard existing operations.ResponsibilitiesDesigning logistics (Transportation or Distribution) solutions that deliver financial value to our internal or external customersDemonstrating an understanding of our Customer’s businessDeveloping operationally feasible designs that are aligned with our Customer’s needsHelping develop and deliver a compelling proposal that influences the customer decision to select LandairSupport awarded business throughout the startup process, successfully transitioning design and proposal assumptions to OperationsSupport the bid submission process by reviewing RFP documents, understand data, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs & delivers unique valueData validation, cleansing, profiling, baseline development & defining scenarios to modelCalculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptionsDevelop optimizations scenarios and strategies that are aligned with objectivesSupport technical review presentations and design validation meetingsImplementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches planDevelop and improve engineering tools and methodologies to ensure industry best practicesPerform other duties as assignedQualificationsSuperb data organization and cleansing skillsExhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networksFamiliarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies preferredAbility to influence the project teams by using facts, statistics, and analyticsComprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process stepsExcellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understoodAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint (expert level)Knowledgeable of visualization (Tableau, Microsoft) and database programming (advance level) preferredKnowledge of effective metrics programs and design networks that are sustainable and measurable (advanced level)Must have proficiency in statistical analysis, simulation, and mathematical modelingExperience in programming language (VBA or Python)Transportation Design (Beginner level knowledge):Knowledge of dedicated and managed transportation industryRequired knowledge of equipment type such as dry van, temp control, flat bed, and other specialized equipment Transportation design tools such as: Mojo, AppianWarehouse Design (Intermediate level knowledge):Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methodsRequired knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. HighJump, SAP – DWM or EWM); and Labor Management Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus (Beginner level) Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial EngineeringOne (1) years or more experience in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services)Two (2) years or more experience in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) Competitive Compensation Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.Pay Range: $82,256.36-$134,656.70Pay Grade: 12 401(k) match, Serious Health Condition PayFull Health Benefits PackageMedical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life InsurancePaid Time OffHolidays, Birthday, Wellness Day, Vacation & Sick TimeCultural PerksCasual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance ProgramCovenant Logistics is an Equal Opportunity EmployerM/F/Disability/VeteranVEVRAA Federal Contractor PI240935398
Industrial Engineer
DHL Supply Chain, Memphis
Lead Industrial EngineerCan you see yourself in a role where you are responsible for driving operational performance while owning key projects for our customers in a performance driven environment? Are you the type of person who takes initiative to solve problems and pursue continuous improvement opportunities? Do you demonstrate the ability to think analytically and technically while maintaining an intense attention to detail? Would it motivate you when the guidance you provide has a direct impact on company profitability?Job DescriptionWe are looking for a top notch Industrial Engineer who will provide insight and guidance to support operational excellence. You'll be exposed to multiple operations of different sizes, with different products and processes, and you'll regularly partner with site leadership to put them in the best position for success. You'll learn about the overall business which will enhance your strategic orientation and better enable you to deliver results.• You'll work independently to manage deadlines and prioritize your workload in a manner that enables you to achieve results• You'll provide support with layout, design, improvement and implementation that enables our sites to achieve peak performance• You'll champion Continuous Improvement initiatives and projects for the customer• You'll identify and implement cost reduction, quality, safety and ergonomic improvements• Your voice will be heard loud and clear in management circles• You'll deliver results• You'll love itRequired Education and Experience• Bachelor's degree in related discipline or equivalent, required• 3-6 years of experience in industrial engineering or equivalent, required• Experience with distribution, logistics, project management, preferredOur Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.Our Organization is an equal opportunity employer.
Senior Engineer
The ProLift Rigging Company, Memphis
ProLift Rigging is a privately owned, purpose-driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. OUR PURPOSE To acknowledge and glorify God by living in submission to Him as we steward His resources, giving Him thanks through the meaningful work we do, and directing the profits of our business to the redemptive work He is doing on the earth. OUR MISSION To be the best full-service lifting, rigging, and relocation solutions company, enabling total project success for teams that construct, move, or maintain mission-critical plant, machines, and equipment.Best is: Loyal and growing customers that consider us the best.Aligned, engaged, value-driven, and effective team members doing whatever it takes to achieve our mission.Esteemed by the participants in our industry.High return on capital.OUR CORE VALUES Safety - Evaluate risk, plan to mitigate it to protect customers, our team, the public, and property. Focus - Focus on the potential of our customers and fellow teammates, working for their success as if our success is on the line. Ingenuity - Think about, discuss, and implement ideas that make us better. Superintend - take seriously the opportunity to wisely invest time, talent, and capital for the benefit of others. Respect - Soberly respect others and the work we do. Both matters. Diligence - Remember that any meaningful goal is achieved through dogged persistence and staying engaged. Teamwork - We are a team that needs each members' contribution to achieve our mission.RESPONSIBILITIES:Obtain working knowledge of ProLift heavy lift and specialty rigging equipment in order to provide solutions to customer needs.Function as the lead designer of new tools and equipment for the heavy lift and heavy transport industryDevelop fabrication drawings and perform design calculations according to company and industry standards.Develop load test plans and participate in field testing activities for newly designed equipment.Develop documentation for new and existing gear including specification sheets, operating instructions, maintenance requirements, test certificates, repair procedures, cost summaries, spare parts lists, etc.Perform field walk-down assessments of job sites to facilitate office layouts of jobs in Auto-CAD to perform heavy lifts/transports.Develop and ensure compliance with Engineering processes.Perform minor design calculations and develop details under the direction of a senior design engineer (from time to time)Function as field technical liaison for critical lifts - includes risk management functions and safety evaluations of projects.Provide project engineering support to contracted work as assigned by Manager.Develop, review, and update operational support material as needed. I.e. SOP's and Qual CardsAttend ProLift sales and operations training events as needed.Launch and maintain engagement sessions with Sales, Branch Engineers, etc.Participate in daily Sales Bid Review sessions.Develop and maintain onboarding process for future engineers.Project engineering support includes, but is not limited to, the following:Design parameter and method statement creationEquipment layout drawingsSteel design and load-bearing calculationsOn-site engineering support as needed during the execution stage of the project.Meet opportunity and/or project deliverable dates as set by Sales/Project team and ManagerReview engineering for other PLR engineers.Assist in mentoring/training other PLR engineersAssist in maintaining and teaching engineering processRisk managing complex rigging jobsIndividuals will be expected to complete ProLift Specific, Regulatory and Identified Equipment training through our internal LMS system.Individuals may be asked/required to complete 3rd party and customer required training to gain on-site access.Other duties as assigned/requested.PROLIFT RIGGING OFFERS: Competitive salary Bonus program that pays for performance 401(k) Medical, Dental, and Vision coverageVacation and Holiday PayDisability Insurance Life InsuranceOther additional personal and professional benefits are available. Required Qualifications: understanding of servant leadership principlesto multi-task and exhibit flexibility in job dutiescommunication skills and the ability to coach othersyears experience of Civil/Structural or Mechanical Projectsand experience with AutoCAD along with spatial thinking abilitysoftware proficiency and project engineering experiencewith steel design codeswith welding design codesdetail oriented, organizedwith rigging, preferredwith cranes, and heavy transport preferredEducation:Bachelor's degree Civil/Structural or Mechanical Engineering from an accredited universityEOE/AA Minority/Female/Disability/Veteran