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Program Manager Salary in Ohio, USA

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Account Program Manager
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Creation and delivery of invoices to customers. Works with other departments (factories, quality, logistics, finance, project management etc.) within Vertiv to provide timely information to customer. Accountable for the allocation of equipment orders to project sites. Accountable for ensuring customer required on job dates are maintained and escalate within Vertiv when dates are in jeopardy. Assist with updating install base with the correct install location of equipment and linking the correct serial and instance number. Ensuring all ancillary parts are shipped at the proper time to ensure the progression of work on jobsite is not interrupted. Work with order and project management to ensure product revenue is invoiced and revenue is recognized accordingly. Sets performance goals for the success of the account and communicates with each team member how their responsibilities are integrated into the success of the team Participates in structured problem solving and issue resolution Other duties and responsibilities as assigned QUALIFICATIONS Minimum Job Qualifications: Minimum 3 years' experience in delivery of customer service Preferred Qualifications: Working knowledge of MS Excel, PowerPoint and Word. Ability to communicate effectively, both orally and in writing and interact effectively with personnel to accomplish tasks Must be action-oriented with an eye for finding opportunity and solving problems Detail oriented with ability to complete tasks in timely manner Aptitude for learning basic ERP systems English language skills required, and Spanish language is a plus EDUCATION AND CERTIFICATIONS Bachelor's degree in business or related field PHYSICAL REQUIREMENTS No Special Physical Requirements ENVIRONMENTAL DEMANDS No Special Environmental Demands TRAVEL TIME REQUIRED 10% At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With more than 27,000 people worldwide and more than $6 billion in revenue, a strong customer base and global reach in nearly 130 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial StrengthOUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out DevelopmentVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Alternative Fuels Program Manager
Go METRO, Cincinnati
Go METROMetro is seeking an Alternative Fuels Program Manager to oversee and advance Metro's initiatives related to alternative fuels. This role involves managing projects, coordinating with various stakeholders, ensuring regulatory compliance, and promoting the use of cleaner energy sources to reduce the environmental impact of Metro's transit system. JOB DUTIES• Develop, implement, and manage the Metro's alternative fuels program.• Maintain Metro's Zero Emissions Playbook and update regularly for submitting on all future grant applications. • Monitor and evaluate the effectiveness of alternative fuel projects, adjusting, as necessary.• Lead and coordinate the deployment of alternative fuel technologies (hybrid, battery electric, hydrogen, etc.).• Collaborate with engineering teams, contractors, and vendors to ensure successful project execution.• Oversee the installation and maintenance of alternative fuel infrastructure, such as fueling stations and charging facilities.• Ensure that all alternative fuel initiatives comply with local, state, and federal regulations.• Stay updated on changes in environmental regulations and industry standards.• Prepare and submit required reports and documentation to regulatory agencies when needed.• Serve as the primary point of contact for internal and external stakeholders, including government agencies, community groups, and industry partners.• Facilitate partnerships and collaborations to advance alternative fuel initiatives.• Collect and analyze data related to fuel usage, emissions, and operational performance.• Prepare and present reports on program outcomes and progress to senior management and other stakeholders.• Use data insights to drive continuous improvement and decision-making.• Develop long-term strategies for the integration and expansion of alternative fuels within Metro.• Enforce safety and security regulations, as well as compliance to Metro's policies and procedures.• Develop standard operating procedures for maintenance, operation, and safety while operating and maintaining all alternative fuel vehicles operated by Metro. • Develop proper preventive maintenance schedules and practices for all alternative fuel vehicles and equipment.• Collaborate with Metro's Workforce Development Manager and operator training department to create extensive training programs for all employees operating and maintaining alternative fuel vehicles and charging equipment. • Determine necessary levels of workforce and assist in the selection process of new hires. • Schedule work, assign responsibilities, provide daily oversight to direct reports. • Develop and update performance objectives and budgets. Track budget and report on any variances.• Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department, and organization accomplishments.• Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation, and professional development among staff.• Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.• Work in compliance with Metro's safety and security policies.• Perform other duties as assigned. POSITION QUALIFICATIONSCompetency Statement(s)• Communications - Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder.• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.• Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.• Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.• Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.• Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills. Education• Associate's degree (two-year college or technical school) or equivalent. Experience• Five or more years' experience in transit or an industry that has implemented an alternative fuels program.• Five years supervisory experience preferred. SKILLS & ABILITIESComputer Skills• Working knowledge of procurement/inventory systems, payroll and timekeeping applications, internet, email, and • applications for word processing, spreadsheets, and other Microsoft 365 systems. Other Requirements• Working knowledge of coach technology, alternative fuels, coach maintenance, diesel technical training, and maintenance management system.• Excellent communication skills. WORK ENVIRONMENT• 70% office atmosphere, 30% garage atmosphere. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. PI248900565
Training Program Manager-Westerville
Vertiv Corporation, Westerville
POSITION SUMMARY The Training Program Manager is responsible for designing, developing, and maintaining learning programs supporting the Operations and Environmental Health and Safety (EHS) portfolios. They will work with the Global Learning Operations (GBS) team to ensure programs are deployed and reported on appropriately. They will hold regularly scheduled program review meetings with Global Learning Operations and Operations/EHS stakeholders to review KPIs, make necessary adjustments, and ensure continuous improvement. RESPONSIBILITIES Training Strategy and Development Develop and maintain standardized training content, processes, and catalogs across regions and platforms. Lead content management efforts by collaborating with stakeholders to create, update, and retire courses, ensuring alignment with organizational standards. 2. Learning Management System (LMS) Administration Oversee the entry and management of all training data within the LMS, ensuring accurate records. Train and support Power Users and key stakeholders on LMS functionalities, reporting, and scheduling. 3. Project and Process Management Provide project management support for global Operations and EHS learning initiatives, ensuring timely and effective delivery. Drive automation and efficiency in training processes, leveraging advanced technologies (e.g., AI, AR, VR) 4. Stakeholder Collaboration and Governance Manage and respond to cross-functional training requests (e.g., Compliance, EHS), ensuring that training is sequenced appropriately. Review and maintain governance over training courses, including periodic assessments and updates. 5. Reporting and Analytics Partner with reporting and analytics teams to create and analyze reports on training completion and effectiveness, ensuring compliance and quality. Partner with Operations and EHS teams to manage and report on learning metrics and KPIs to measure training effectiveness. 6. Communication and Alignment Ensure clear communication with global and regional stakeholders about training processes, LMS changes, and new initiatives. Collaborate with Global Learning and L&OD teams to ensure training programs align with corporate standards and objectives. 7. Resource and Focus Allocation Dedicated resource, split between Operations and EHS (Ops - 50% minimum) QUALIFICATIONS A bachelor's degree in project management, instructional design, or a related field is required. 1-3 years experience managing learning programs in a learning platform (e.g., Docebo, Oracle Learning Cloud) 3-5 years experience in curriculum & program design, development, delivery, and management preferred. Relevant certifications (e.g., PMP, ATD Instructional Design Certification) preferred. Proven project management skills with the ability to handle multiple tasks under tight deadlines. Excellent verbal, written, and interpersonal skills; strong facilitation and virtual coaching abilities. Experience with international teams and adapting training for global audiences. PHYSICAL & ENVIRONMENTAL DEMANDS No special physical requirements. TIME TRAVEL REQUIRED 10% travel required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Memory Care Program Manager
Brookdale Senior Living, Dublin
You will oversee full implementation of resident and family engagements overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. A Bachelors Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimers disease and other dementias in a residential setting is required.Brookdale is an equal opportunity employer and a drug-free workplace.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityEarly Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in positions such as Medication Technicians, Business Office Coordinators and even Sales Managers.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Senior Program Manager
OCLC, Inc., Dublin
You have a life. We like that about you.At OCLC, we believe you'll do the best work of your life when you're living the best life possible.We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world.  OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.The Job Details are as follows:The Member Relations Senior Program Manager is responsible for working with the Director of Member Relations to strengthen and deepen relationships with member libraries and external library organizations as well as support program development for the OCLC Leaders Council. Specifically, the role is responsible for: • Continuing to help evolve Leaders Council processes and operations to assure increasingly meaningful engagement for both Council members and OCLC. • Working with external library organizations to identify partnership opportunities that align with OCLC strategies. • Engaging with library leaders to improve connection with members both through the OCLC Leaders Council and the general library landscape.Additional Responsibilities:Develops and activates membership strategies and initiatives that support the active engagement of library members in OCLC.Supports the full calendar of OCLC member activities including the annual OCLC Leaders Council meetings, Board of Trustees elections, OCLC webinars, and Council Connect sessions.Responds to member email inquiries about membership involvement in OCLC and coordinates with the sales team.Works closely with marketing teams to support a holistic approach to member engagement and messaging. Helps to identify and prioritize objectives for OCLC members based on analysis of targeted customer and end-user needs, and coordinating staff and external partners to acquire, produce, and publish programs and webinars that meet stated objectives.Provides oversight, maintenance, and content management of LCConnect, the Leaders Council information and discussion portal, SharePoint site for Member Relations, and the OCLC external Member Relations website pages.Collaborates with and contributes to other OCLC member-facing teams including sales, product management, research, support, marketing, etc., to facilitate member engagement, respond to member inquiries, and report to internal staff results, findings, and feedback from member interactions and activities.  Qualifications:Minimum of 5+ years of experience and extensive knowledge of global OCLC products, user communities, and research and sales initiatives.Bachelor of Arts degree required - Masters of Library or Information Science degree is strongly preferred.Library and industry acumen with emphasis on network and relationship building.Skillful in diplomacy, negotiation, and cultural awareness/relations.An understanding of OCLC priorities and directions. Familiarity with OCLC services, programs, or activities.Experienced presenter; comfortable presenting and influencing senior leadership and external stakeholdersExcellent written, organizational, and communications skills.Interpersonal skills and ability to work in both a partnership level with senior library leaders and in leadership level with groups and individual members.Self-directed with strong commitment to collaborative working style.Ability to apply strategic thinking and planning to a complex program; set goals and design initiatives; align project resources to desired resultsExperience with MS Office Suite and knowledge of communications technologies.
Program Manager
Medical Transportation Management, Toledo
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!What Will Your Job Look Like?The Program Manager works in collaboration with Paratransit Operations to run the day to day operations of the ADA Paratransit Eligibility Center. The Program Manager must ensure the most appropriate, timely and effective delivery of ADA Paratransit Eligibility is taking place, in accordance with both MTM and Client requirements.  The Program Manager ensures contract compliance for the ADA Eligibility Program and ensures all tasks are completed reliably, timely, within an efficient manner and with proper customer service.  This position may be responsible for assisting the assessment team with conducting functional and cognitive assessments with applicants to determine their eligibility and may assist with final eligibility determinations and/or recommendations as needed. The Program Manager also acts as the internal liaison between MTM and the Client to ensure MTM is fully compliant with contract requirements.This position is contingent upon the award of RFP.Location: Toledo, OHWhat you’ll do:Provide leadership and management of direct and non-direct reports to include the Assessment team members and support StaffEstablish a working relationship with the Client and act as a liaison to ensure their expectations are met and any requests for information are responded to in a timely mannerUnderstand and interpret all aspects of the contracted program and serve as the team’s Subject Matter Expert, both locally and externallyMaintain working knowledge and abilities of MTM and Client softwareEducate the Client on MTM procedures to ensure full compliance with the contract including documentation and reportingReview service delivery to ensure that the most appropriate and effective abilities assessments are performedRespond to any ADA eligibility complaints and properly document responseAct as a mentor to new employees and assist with the development of team membersConduct education training for employees regarding new and ongoing processes and proceduresWork with support staff to ensure program effectivenessEvaluate assessments and determinations with the assessment staff to ensure accurate resultsRespond to any ADA eligibility or complaints and properly document responseDetermine what functional assessments the applicant will be required to undergoMake the final determination regarding eligibility based upon the application, interview, functional assessment, and any supplemental informationMaintain up-to-date knowledge of cognitive and physical functional assessments, as well as the Americans with Disabilities Act (ADA)Build rapport and communicate with family and natural support network of the applicantSubmit accurate, required reports in a timely mannerMaintain a positive attitude when interacting with support staff, applicants and their caregiversMust conform to MTM’s HIPAA standardsConduct one-on-one in-person interviews to assess mobility capabilities as neededConduct physical and/or cognitive functional assessments as neededConduct or perform the following assessments (as needed):FACTS TestMoCAMMSEBeck Anxiety InventoryTinettia Gait and Balance AssessmentResponsible for building required documents and work plans as neededRepresent the organization by embodying the defined culture and MTM Brand Ambassador behaviorsAppropriate knowledge and ability to perform and oversee evaluations as requiredWhat you’ll need: Experience, Education & Certifications:H.S. diploma or G.E.D.Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, Business or a related  fieldWilling to accept relevant experience and specialized certifications in lieu of a Bachelor’s degree depending upon contract specifications (Certifications can include: COTA, OT, PT)5+ years of previous leadership or supervisory experience3+ years of professional experience working with individuals with disabilitiesFamiliarity with the assessment process and making final determinations for eligibilityExperience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilitiesExperience conducting information-gathering or functional interviews and/or assessmentsDepending upon location, may be required to possess a valid driver’s licenseSkills:Strong interpersonal skills that allow effective working relationships with a diversity of peopleIntermediate level of proficiency or above with the Microsoft Office Suite (Outlook, Word, PowerPoint & Excel)Excellent communication skillsExcellent organizational and multi-tasking skillsAbility to interact effectively with individuals of varying levels of disabilitiesAbility to work flexible hours and adapt to a rapidly changing environmentAbility to handle confidential information in a professional mannerKnowledge of the public transportation system & servicesEven better if you have...Current licensure to practice Physical or Occupational Therapy, with a minimum of 5 years’ experience post licensure preferredCPR and First Aid Certification, preferredWhat’s in it for you: Health and Life Insurance PlansDental and Vision Plans401(k) with a company matchPaid Time Off and Holiday PayMaternity/Paternity LeaveCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount Program Leadership Mentoring Opportunities Minium Salary: $76,690/annuallyMaximum Salary:  $80,000/annuallyThis information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture. #MTMTransit