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Implementation Manager Salary in Atlanta, GA

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Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.1st Shift, Monday - Friday 8:00am - 5:00pmAs the Manager, Implementations you will be responsible for overseeing the successful implementation of new client business and continuous improvement at our 3PL company. The Senior Manager, Implementations will work closely with cross-functional teams to ensure that new clients are set up for success and that our distribution and fulfillment services meet their needs and requirements.Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.What you'll do on a typical day: Defines the concept of operations in conjunction with contractual exhibits through the development of the project scope, KPIs, system requirements, process flows and SOPs.Provide onsite support throughout the project and assists in coordinating resources during go-liveImplement and maintain operational processes and proceduresCoordinate and manage cross-functional teams, including operations, logistics, IT, engineering and customer service, to ensure that new clients are set up for success.Conduct regular status meetings with clients and internal teams to track progress and identify any potential issues.Develop and maintain strong relationships with internal stakeholders and external clients to ensure their satisfaction with our services.Leads and coaches the implementation team throughout the project to ensure a successful launch of complex and strategic new business.Oversees the development of contractual documents and addendumsIdentifies and manages risk throughout the project, ensuring communication to all stakeholders including executives and clients What you need to succeed at GXO: At a minimum, you'll need: 2 years of experience working in startup environments, operations and change managementExperience with Microsoft Office and computerized scanner equipment Experience working in 3PL, distribution or fulfillment centersIt'd be great if you also have: Bachelor's or master's degree in Supply Chain Management, Business or related field3 years of experience in 3PLAvailability to travel up to 75% of the time Basic SQL experienceAbility to engage and collect testing information from cross functional teams and translate that information into practical testing scenarios within a WMS or automationWMS experience Availability to work a flexible schedule including some weekends Ability to influence others, work as part of a team and act as a catalyst for changeWe engineer faster, smarter, leaner supply chainsGXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
MANAGER, PROCUREMENT & SOURCING, DIRECT MATERIALS--RESINS (OPEN TO ALL U.S. LOCATIONS)
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DescriptionAlvarez & Marsal Private Equity Performance ImprovementManager, Procurement & Sourcing, Direct Materials Resins(OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal, a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services, is seeking to expand its Private Equity Performance Improvement (PEPI) team in various locations throughout the U.S. With more than 8,500 professionals based in 40 locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. 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From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans.The PEPI Supply Chain group is a growing business with high growth projected throughout the next two to four years. We offer excellent opportunities for career advancement and building leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international and domestic business assignments. Professional experience: We are seeking individuals with significant Direct Materials - Resins and industry experience that can lead and deliver project work streams for complex client engagements working closely with Private Equity teams to identify, design, and implement creative business solutions for their portfolio companies. Individuals can be experienced consultants or mid / senior level industry professionals that can shift to working in a consulting environment. Manager level to be determined based on level of experience and qualifications.Managers lead the following types of workstreams and may be asked to both conduct analysis as well as lead teams to deliver results:Conduct a rapid assessment of the client (organization, supplier spend, supply chain, etc.) to develop a list of prioritized opportunities and improvement actionsGain a comprehensive understanding of a clients procurement organization and strategic sourcing capabilitiesDevelop and implement sourcing strategies to meet growth and financial objectives through effective integration with forecasting, demand/supply planning, inventory management, and distribution & logisticsDevelop and manage efforts in sourcing and procurementLead supplier identification, approval, contract/pricing negotiations and vendor relationsDevelop implementation plans to drive proposed changes in procurement and sourcing initiativesEffectively perform analysis and/or lead teams to conduct analysis depending on project scope Professional skills: Strong written, oral, and analytical skillsStrong listening skills to distinguish true client needs and influence sustainable outcomesStrong Excel (emphasis on modeling) and PowerPoint skills (distilling complicated issues for executive presence)Excellent business and financial acumen to apply supply chain/operations improvement to financial economicsAbility to calmly and quickly work with clients that are under significant deal related time pressure or financial stress, transformation, restructuring, M&A ActivityStructured project management (time, team and work-stream management)Initiative and driveCritical thinking skillsAbility to deliver time-pressured projects on-time and on-qualityFlexible and creative thinkingClient relationship buildingExcellent presentation skillsStrong analytic skills related to working with unstructured, disparate datasets Qualifications: 8 -12 plus years combined consulting and/or industry operating experienceDeep industry expertise in resins and polymers including roles in sourcing / supply chain, managing a diverse set of resin and polymer sub-categories Deep understanding of resin and polymer supply base, cost drivers, market dynamics, and cost management/reduction strategies Preference for career history including industry roles in Sourcing and Procurement functions within Manufacturing companiesPrevious advisory experience from a top-tier performance improvement focused consulting firm a plusFunctional knowledge in Supply Chain, Procurement, Operations or Manufacturing, Distribution and Logistics, Inventory management and related processesExperience working for or with private equity sponsors and portfolio companies.Demonstrated track record of leading sustainable high-impact strategic sourcing approachesExemplary experience designing end-to-end procurement strategiesExcellent fact-gathering and analytical skills, including business process mapping and quantitative analysisFlexibility to travel up to 80% of the timeThe salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.#LI-JB1
MANAGER, PROCUREMENT & SOURCING--DIRECT MATERIALS (OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal Private Equity Performance Improvement Group, LLC, Atlanta
DescriptionAlvarez & Marsal Private Equity Performance ImprovementManager, Procurement & Sourcing--Direct Materials(OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal, a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services, is seeking to expand its Private Equity Performance Improvement (PEPI) team in various locations throughout the U.S. With more than 8,500 professionals based in 40 locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.A&Ms Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.Our PEPI services include:Supply ChainRapid ResultsManufacturing Operations ImprovementPre-Acquisition OperationsInterim ManagementM&A ServicesCFO ServicesA&Ms Supply Chain Operations professionals assist our clients in analyzing each part of the supply chain process including: Procurement and Sourcing, Production, Logistics, Distribution and Sales, Inventory and Operations Planning (SI&OP) to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our clients bottom line. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans.The PEPI Supply Chain group is a growing business with high growth projected throughout the next two to four years. We offer excellent opportunities for career advancement and building leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international and domestic business assignments. Professional experience: We are seeking individuals with significant Direct Materials and industry experience that can lead and deliver project work streams for complex client engagements working closely with Private Equity teams to identify, design, and implement creative business solutions for their portfolio companies. Individuals can be experienced consultants or mid / senior level industry professionals that can shift to working in a consulting environment. Manager level to be determined based on level of experience and qualifications.Managers lead the following types of workstreams and may be asked to both conduct analysis as well as lead teams to deliver results:Conduct a rapid assessment of the client (organization, supplier spend, supply chain, etc.) to develop a list of prioritized opportunities and improvement actionsGain a comprehensive understanding of a clients procurement organization and strategic sourcing capabilitiesDevelop and implement sourcing strategies to meet growth and financial objectives through effective integration with forecasting, demand/supply planning, inventory management, and distribution & logisticsDevelop and manage efforts in sourcing and procurementLead supplier identification, approval, contract/pricing negotiations and vendor relationsDevelop implementation plans to drive proposed changes in procurement and sourcing initiativesEffectively perform analysis and/or lead teams to conduct analysis depending on project scope Professional skills: Strong written, oral, and analytical skillsStrong listening skills to distinguish true client needs and influence sustainable outcomesStrong Excel (emphasis on modeling) and PowerPoint skills (distilling complicated issues for executive presence)Excellent business and financial acumen to apply supply chain/operations improvement to financial economicsAbility to calmly and quickly work with clients that are under significant deal related time pressure or financial stress, transformation, restructuring, M&A ActivityStructured project management (time, team and work-stream management)Initiative and driveCritical thinking skillsAbility to deliver time-pressured projects on-time and on-qualityFlexible and creative thinkingClient relationship buildingExcellent presentation skillsStrong analytic skills related to working with unstructured, disparate datasets Qualifications: 8 -12 plus years combined consulting and/or industry operating experienceDeep industry expertise across multiple direct materials (current priorities in Bold)Industries: packaging, industrial products, food and beverage, consumer goodsCategories: resin and polymers, electronics, contract manufacturing, metal fabrication, aseptic fill, steel, commodity chemicals, packaging, food/beverage, automotive, textiles, solvents, plastics, adhesives, pulp, and ITPreference for industry roles within Sourcing and Procurement functions within Manufacturing companiesPrevious advisory experience from a top-tier performance improvement focused consulting firm a plusFunctional knowledge in Supply Chain, Procurement, Operations or Manufacturing, Distribution and Logistics, Inventory management and related processesMBA preferredExperience working for or with private equity sponsors and portfolio companies. Focus on managing direct categoriesDemonstrated track record of leading sustainable high-impact strategic sourcing approachesExemplary experience designing end-to-end procurement strategiesExcellent fact-gathering and analytical skills, including business process mapping and quantitative analysisFlexibility to travel up to 80% of the timeThe salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.#LI-JB1
Manager IT, SOX Program
PayPal Inc., Atlanta
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:The SOX Program is tasked with the Company's global compliance with the provisions of Section 404 of The Sarbanes-Oxley Act of 2002 ("SOX"), and ultimately, providing certification that our internal control environment is operating effectively. The SOX team is part of the Company's Internal Audit program and works closely with key stakeholders across business units, corporate functions and technology organizations globally.The Manager IT, SOX Program reports to the Director, Global Head of SOX. This role will be responsible for supporting the execution and delivery of the SOX IT Program and the progression of the long-term vision and strategy of the program. This includes developing a deep understanding of PayPal's technology and security environment and risks as assigned, creating strong partnerships, and leveraging modern methodologies and technologies, such as data analytics and robotics process automation (RPA).Job Description:Key ResponsibilitiesSupport the Company's SOX IT Program to ensure appropriate internal controls (manual and system) over financial reporting are designed and operating effectively.Assist with SOX scoping and risk assessment by staying current on changes that may impact the design and/or operating effectiveness of internal controls.Identify opportunities to incorporate data analytics and testing automations throughout the SOX control environment.Lead and coordinate SOX co-sourcing partners, external auditors, and system/control owners to ensure cohesive and collaborative execution.Lead the controls design and operating effectiveness testing.Enforce documentation and testing quality standards.Identify, evaluate, and monitor the remediation of control deficiencies.Execute and report on SOX IT assessment status to management.Further the on-going elevation and optimization of the Company's SOX Program through supporting innovation initiatives such as RPA, data analytics, continuous monitoring and benchmarking.Acquire a comprehensive understanding of the end-to-end IT landscape as assigned and provide expertise to SOX readiness activities, including assessing and providing feedback on project requirements, future state controls design, and pre go-live validation.Educate and train system/control owners to enhance their understanding of the importance of controls, an effective control environment, their responsibilities and the role of the SOX Program.Proactively anticipate stakeholder needs and serve as a trusted value-add advisor to stakeholders.Coordinate with first, second and third lines of defense to maximize testing efficiencies and internal controls assessment coverage across the Company.Requisite Skills and Experience5+ years experience in public accounting or large company IT audit, IT risk consulting and/or leading SOX program support/execution, Big 4 preferred.Professional certification including CISSP, CISA, CIA and/or CPA.Minimum of a Bachelor's degree in IT, Computer Science, Accounting, and/or Finance or equivalent experience.Experience in modernizing SOX compliance programs.Excellent knowledge of technology environments, including information security, infrastructure, data and software development.Experience on large-scale system implementations, M&A integration, and/or ERP implementations.Deep understanding of risk management methodologies, frameworks, and principles (e.g. SOX, COBIT, NIST, CSA, ITIL, PCI, etc.) to evaluate and recommend optimal approaches to mitigating risk with best in class controls.Project management skills and a desire to drive sustainable change.Strong interpersonal skills, with an emphasis on teamwork, collaboration, initiative and integrity.High energy with a superb attention to detail and the ability to prioritize and deliver in a deadline-oriented environment.Proficiency with Excel and PowerPoint, and prior experience with AuditBoard software a plus.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$64000 to $156750Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.
Manager, Implementations (Blue Yonder) - Remote
GXO Logistics Supply Chain, Inc., Atlanta
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.As the Manager, Implementations you will be responsible for overseeing the successful implementation of new client business and continuous improvement at our 3PL company. The Senior Manager, Implementations will work closely with cross-functional teams to ensure that new clients are set up for success and that our distribution and fulfillment services meet their needs and requirements.What you'll do on a typical day: Collaborates with Solution and Implementation team members to define the concept of operations and identify requirements for Warehouse Management System design and systems integrationsDesign, configure and test WMS and integrations Coordinate cross-functional teams, including operations, logistics, IT, engineering and customer service, to ensure that new clients are set up for success.Conduct regular status meetings with clients and internal teams to track progress and identify any potential issues.Develop and maintain strong relationships with internal stakeholders and external clients to ensure their satisfaction with our services.Leads and coaches the implementation team throughout the project to ensure a successful launch of complex and strategic new businessIdentifies and manages risk throughout the project, ensuring communication to all stakeholders including executives and clients What you need to succeed at GXO: At a minimum, you'll need: 4 years of experience working in startup environments, operations and change managementExperience with Microsoft Office and computerized scanner equipment Experience working in 3PL, distribution or fulfillment centersIt'd be great if you also have: Bachelor's or master's degree in Supply Chain Management, Business, Information Systems or related field3 years of experience in 3PLAvailability to travel up to 50% of the time Experience with the specific responsibility of designing, configuring and testing Warehouse Management Systems Ability to engage and collect testing information from cross functional teams and translate that information into practical testing scenarios within a WMS or automationWMS experience with Blue Yonder luminate or Manhattan Active WM highly preferred Availability to work a flexible schedule including some weekends Ability to influence others, work as part of a team and act as a catalyst for changeWe engineer faster, smarter, leaner supply chainsGXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Manager - Risk
Infosys Limited, Atlanta
Manager - Risk - Infosys McCamish Systems LLC, Atlanta Brief Job description: The person will be part of the "Risk Management" team of Infosys McCamish. The person has to co-ordinate with IT / BPM Operations, Corporate and Client Stakeholders to implement all necessary Risk and Information security best practices, ensuring compliance to organization policies and procedures, and client requirements with respect to products, platforms, BPM Services at all Infosys McCamish locations across the globe.Location for this position is Atlanta, GA. This role needs travel as per project needs. Qualifications: Basic: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of relevant work experience on the job description. Job description: Security Controls implementation - Overall Program management Conduct Risk Assessment Help stakeholder in closing the assessment gaps Aligning the policies and procedures with respect to Risk / Information security Co-ordination between delivery / functional teams Implementation of control objectives Define and implement change initiatives Implementation knowledge of Information Security, Business Continuity, Data Privacy, Cloud Security Management Models and guidelines like ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 22301, NIST, CISA, SOC 1, SOC 2 etc. is preferable. Audits Auditing IT vendors periodically in terms of their compliance to Information security standards as per MSA/contract. Auditing the IT infrastructure components, say, servers, networks, applications (both internal and third party), scanning the vulnerabilities, define appropriate controls and certify them to use it in our business. Conduct Internal Audits on process compliance (Risk audits-confidentiality, Integrity and Availability, IP audits, Information Security audits) Facilitate external audits with certifying bodies and ensure certification / Recertification (ISO 27001, SSAE 16 - SOC1, etc.,) Facilitate Client risk audits on Information security, vulnerabilities etc., by coordinating with all internal / client stakeholders. Handling all Security Incidents, Audit Non-conformities, Process deviations, Complaints pertaining to Risk and ensure that the process owners are defining and implementing the relevant corrective / preventive actions and close the same. Handling BCP / DRP (Business continuity plan and Disaster Recovery plan) activities for McCamish. The person will be the lead DRR for McCamish, training other groups, driving mock drills etc. in co-ordination with TIG and Facilities team. Facilitating Periodical Risk meetings with sr. leadership Risk reporting: Co-ordination between different BPM client managers / Engagement Managers / Functional teams to get the right information and publish metrics, status reports and initiatives dashboard to all internal and external stakeholders. Identify continuous process improvement opportunities, define and implement best practices, driving improvement culture across the organization. Sales and Solutions support: Handling all RFPs / RFIs for future prospects on Risk and Information security requirements. Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Us Infosys McCamish Systems,( https://www.infosysbpm.com/mccamish.html .) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.( https://www.infosysbpm.com/ ) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Manager, Cloud Operations, Network
NICE Systems, Inc., Atlanta
So, what's the role all about?As a Cloud Network Manager, you will be responsible for leading and managing a team of Network Engineers in the implementation, administration, andsupport of CEA's network devices (switches, routers, firewalls, load balancers, WAF, VPN concentrators, taps, andother network equipment). We are looking for a self-starter with good communication skills who is looking for a challenging role as aninfrastructure network team manager, delivering the latest technologies in a fast-paced environment.How will you make an impact? Managing datacenter operations Circuit installs and decommissions Moves/Adds/Changes of network equipment Working with procurement on third-party hardware/software renewals and purchasing Managing network engineering team Onboarding/Offboarding Performance management On-Call Scheduling Time off management Managing problem escalations Coordinating and running network team meetings Upkeeping network monitoring systems (e.g. PRTG, NodePing, Science Logic, etc.) Ensuring adequate Network configuration backups Ensuring tickets and projects are assigned and on track Monitoring email and chat communication channels Participating in the CAB and IT Service Request approval process Conducting quarterly IT team presentations to review team accomplishments Monitoring the network team ticket queue and ensure tickets are assigned Filling in for team members as needed for hands-on technical work Providing guidance on implementation, administration, monitoring, and support for routers, switches, firewalls, load balancers, F5 ASM, and other network appliances as well as 3 rd party tools (PRTG, ScienceLogic, SolarWinds/CatTools, IPAM) Collaborating with senior engineers and customers on the design, configuration, and deployment ofWAN and site-to-site VPN solutions between the hosted data center and peering sites Troubleshooting network LAN/WAN performance and/or connectivity issues Have you got what it takes? Bachelor's degree in Computer Science, or equivalent experience preferred 5+ years of hands-on work experience as a network engineer 1+ years as a manager. Understanding of TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP,HTTP, HTTPS Router/BGP and switch configuration experience Firewall deployment and administration experience Experience with VPN technologies. Both site-to-site and remote client VPN tunnels Demonstrated proficiency with troubleshooting and problem solving Detail-oriented and possess strong customer service and communication skills Excellent problem-solving, analytical, written, and communication skills Motivation to continuously learn and expand professional skill set in a rapidly evolving environment Strong leadership skills with the ability to mentor and develop a team of network professionals You will have an advantage if you also have: Industry standard certifications: CCNA, CCNP, NSE, ITIL, etc. Experience with Cisco ACI, Cisco Nexus, Cisco IOS, Cisco ASA/Firepower, Fortinet FortiGate, Palo Alto Firewalls, Arista EOS, Gigamon GigaVUE, F5 LTM, F5 ASM Proficiency with packet capture and analysis tools Experience with scripting language competency using Python Familiarity with emerging network technologies including VPC, Kubernetes, NFV, SDN What's in it for you?Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID: 4106Reporting into: Director, Cloud OperationsRole Type: Manager
Manager, Solution Engineering, Commercial Solutions
Mastercard, Atlanta
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Solution Engineering, Commercial SolutionsOverview:Are you passionate about solving problems? Are you ready to craft innovative solutions for customers? Are you ready to drive transformational change in markets across the globe? If so, come join our global product team within Mastercard Commercial Solutions to help shape our future! The candidate will drive integrated solution design and implementation for key customers leveraging various Mastercard products and services. In addition, the candidate will drive product innovations, monitor emerging trends, and evaluate new technologies through conducting opportunity analysis and proof of concept projects. Our customers include Issuers, Corporates, FinTechs, and Platforms serving buyers & suppliers in the B2B and T&E space. Our internal stakeholders include global & regional product managers, architects, and engineers across business units. Primary Responsibilities: Gain and possess extensive process and technical expertise for differentiating and customizing solutions and understand the broad range of use cases and segments to support key clients and cross-functional teams. Define and assist to develop customer solutions that integrate relevant best of breed products and services to serve market needs and solve for customer "pain points." Compile customer and product insights to identify opportunities for product enhancements and process improvements.Drive end-to-end solution design across functional areas when required for new business requirements. Collaborate and partner with product owners, architects, and development leaders to help iterate, prioritize, and execute. Document and share design for new solutions and best practices for improved processes. Regularly communicate new solution design and best practices to partners, customers, and other stakeholders. Contribute to product innovation by driving proof-of-concept projects. Understand regulations and localization needs impacting our business, establish foundational global implementations.All about you Hands-on experience with building and scaling software products & solutions Solid understanding of the payment (card as well as non-card) ecosystem, end-to-end flows, and different entities & roles. Domain experience in Commercial/ B2B payments space is strongly preferred. Entrepreneurial attitude, excellent communication skills, and a customer experience focused mindset. Strong relationship building skills and highly collaborative; excellent listening skills and facilitating & guiding cross functional teams. Intellectually curious, stay abreast of emerging technologies, trends, risks, and opportunities. Highly analytical, able to solve complex and ambiguous problems. Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences. Bachelor's degree required in Technology Product Management, Computer Science, or equivalent educational background.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Solution Engineering, Commercial SolutionsOverview:Are you passionate about solving problems? Are you ready to craft innovative solutions for customers? Are you ready to drive transformational change in markets across the globe? If so, come join our global product team within Mastercard Commercial Solutions to help shape our future! The candidate will drive integrated solution design and implementation for key customers leveraging various Mastercard products and services. In addition, the candidate will drive product innovations, monitor emerging trends, and evaluate new technologies through conducting opportunity analysis and proof of concept projects. Our customers include Issuers, Corporates, FinTechs, and Platforms serving buyers & suppliers in the B2B and T&E space. Our internal stakeholders include global & regional product managers, architects, and engineers across business units. Primary Responsibilities: Gain and possess extensive process and technical expertise for differentiating and customizing solutions and understand the broad range of use cases and segments to support key clients and cross-functional teams. Define and assist to develop customer solutions that integrate relevant best of breed products and services to serve market needs and solve for customer "pain points." Compile customer and product insights to identify opportunities for product enhancements and process improvements.Drive end-to-end solution design across functional areas when required for new business requirements. Collaborate and partner with product owners, architects, and development leaders to help iterate, prioritize, and execute. Document and share design for new solutions and best practices for improved processes. Regularly communicate new solution design and best practices to partners, customers, and other stakeholders. Contribute to product innovation by driving proof-of-concept projects. Understand regulations and localization needs impacting our business, establish foundational global implementations.All about you Hands-on experience with building and scaling software products & solutions Solid understanding of the payment (card as well as non-card) ecosystem, end-to-end flows, and different entities & roles. Domain experience in Commercial/ B2B payments space is strongly preferred. Entrepreneurial attitude, excellent communication skills, and a customer experience focused mindset. Strong relationship building skills and highly collaborative; excellent listening skills and facilitating & guiding cross functional teams. Intellectually curious, stay abreast of emerging technologies, trends, risks, and opportunities. Highly analytical, able to solve complex and ambiguous problems. Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences. Bachelor's degree required in Technology Product Management, Computer Science, or equivalent educational background.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bdf806c-660e-494c-99e2-787df369960e