Associate Specialist Salary in Tennessee, USA

Specialist - Advanced Technical Support (Temporary)Job LocationsUS-WI-Madison | US | US-OR-Bend  | US-TN-KnoxvilleID2020-16316CompanyTDS TelecomOverviewAs a Specialist-Advanced Technical Support, you will provide high level technical support to TDS’ high profile commercial, high revenue generating customers (Top 100, Platinum, MIP, Metro E, and Commercial Bulk) in a quality-oriented and professional manner.  You will use your advanced access to the TDS network to troubleshoot issues, work with other teams from Network Operations, Information Systems, Network Services and TDS’s vendors in the interest of restoring customers’ services in a timely fashion. Our ideal candidates will have both a strong technical aptitude and the ability to provide excellent customer service, all while using top notch problem-solving skills to answer questions and resolve issues for our customers. ***Please note this is a 6-8 month temporary position, working remotely on a migration project with TDS Telecom.*** TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to nearly 900 rural, suburban, and metropolitan communities across the U.S. With more than 1.2 million connections, TDS is one of the fastest growing technology companies in the United States. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 1 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.ResponsibilitiesTroubleshoots, analyses, resolves, and escalates customer/network troubles.  This specifically includes the following:Handle advisor support calls and chats – assist advisors on process and procedures for troubleshooting customer issues. Take over ownership of level 1 trouble tickets that cannot be resolved.  Provides customers with ticket status updates, and completes customer callbacks when the trouble has been resolved.Answer level 1 support calls from Business customers (MIP, SDI, MPLS, SIP Trunking, etc.)Act as an escalation path from front line advisors.   Assume the call from the advisor and follow the trouble through to resolution.Act as an escalation path for the Sales team.  Assume ownership of the escalation. Keep Sales and the customer updated through resolution of the trouble.Remotely test lines, trunks, and other facilities.Make device configuration changes for voice, data, and video troubles.Provide troubleshooting support and technical guidance for Field Services technicians.Provide ticket status updates (Commercial customers/Carriers), and completes customer callbacks when the trouble has been resolved.Troubleshooting assistance with Advanced Technical SupportWork with the HRA Training team and TCO Procedures team to document procedures and training on all new product/network element rollouts.Provide advanced support for the Senior Team with less focus on support for front line advisors.Advanced Voice/Data resolution capabilitiesParticipate on network upgradesSME on most switching platforms (Nortel, EWSD, DCO, Lucent, Metaswitch, Broadsoft, etc)Work directly with Level III teams within TDS to resolve customer’s troubles in a timely fashion.Ownership of Contact Center Processes and Procedures.Ownership of all technical access and documentation of uses of the access.Assists and supports other TDS Customer Contact Centers, Marketing and Sales departments in duties such as resolving customer troubles, updating tickets, answering phone calls and responding to e-mails with updates within the established Service Level intervals.Proactively manage support relationship with premier customer accounts; reviewing account for any chronic or repeat issues and following up with the customer to ensure complete satisfaction with the restoration efforts.QualificationsPreferred QualificationsAssociates Degree (or higher) OR 2+ years’ professional work experience.3+ years’ computer application experience with a strong proficiency in MS office applications.2+ years’ customer service experience.2+ years’ technical support or call center experience.Must follow the TDS attendance guidelines to meet our customers’ needs.Other Qualifications2+ years telecommunications OR 2+ years’ customer service experience in a trouble resolution environment is preferred.One (or more) technical certifications on one of TDS’ currently deployed network platforms.Thorough understanding of the Commercial order process.Willingness to work and make decisions in a rapidly changing and uncertain environment.Training in Data, Voice, or Video Network Technologies is a plus.Good technical and analytical skills are necessary.Ability to multitask in high tension situations.Strong verbal and written communications skills.Good client and vendor relations skills and interpersonal skills.A professional attitude and courteous manner towards clients, partners and staff.Able to adapt quickly to change and prioritize work activities in response to changes challenges or demands. At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!

Title: Specialist, Accounts Payable Department: Procurement Services Number of Positions: 1 Classification: 3/Campus Position #: 650900 Type of Appointment: Full-Time FLSA Status: Non-Exempt Pay Rate: $32,320 - $39,400.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: Non-supervisory roles: three (3) current or former supervisors Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references Position Summary: To assist in the operations of the Procurement Services department. Collect and process documents required to make payments to vendors, staff, and students. Essential Functions: 70% Responsible for the payment of all items purchased on a purchase order or request for payment due by Pellissippi State and the college Foundation. Audit and certify accuracy of all invoices, discounts, invoiced amounts versus order amounts, and detailed receiving reports then prepare payment packages. Match shipping and receiving Key Rec forms to departmental receiving documents and payment packages. Verify that all Key Rec forms on control list are verified with a payment package. Determine payment due date and enter banner invoices to include proper IRS W-9 reporting status and purchase order completion codes. 5% Preparation of operating checks for distribution. Attach appropriate documentation to each copy and mail. Retrieve, sort and stamp all incoming mail on a daily basis. Distribute to Business Services department staff daily 10% Scan and index all check, ACH, and credit card payment packages into document management system. Scan and index journal entry documents with back up into document management system. 5% Responsible for verification, tracking and problem resolution for all pre-paid and returned merchandise items. Identify, research and close aged items. 10% Communicate with faculty, staff and vendors to address questions or concerns regarding accounts payable issues Note: The College reserves the right to change or reassign job duties, or combine positions at any time. Key Results Areas: Measurable outcomes or results that are expected from this job are to pay invoices in a timely manner. Meet critical deadlines and following the policies and guidelines for the Tennessee Board of Regents. Do not process payments for items not received, without the proper discounts calculated, or without a formal invoice. Job Requirements: Associates degree in a business-related field and three years office experience OR high school diploma with one year of college level courses and three years office experience required. Accounts Payable experience preferred. Part-time work experience is calculated at 50% credit of full-time work experience. Special Skills/Application of Knowledge: Excellent attention to detail & organizational skills Technical & analytical problem-solving skills Ability to prioritize task & meet deadlines Proficiency in operating a 10-key calculator, personal computer, scanner, and Microsoft office suite Basic knowledge of accounting, mathematics and English Able to multi-task with frequent interruptions Maintain confidentiality in all aspects of position Ability to assume responsibility, display initiative and exercise good judgment Work independently Communicate and resolve payroll problems without assistance Good written and verbal skills Ability to engage in the College's mission and values Complexity & Creativity: This position requires that the employee be able to review a purchase order or an invoice and determine the accuracy of the document based on the order and payment terms. The employee must have a clear understanding of policy and guidelines. The employee must understand 1099 reporting requirements required by the Internal Revenue Service and process all payments using the proper classification. Magnitude of Impact: The outcome of the action should be evident immediately as all work is reviewed and approved by the Accounts Payable Supervisor. The Accounts Payable Supervisor will assist should a problem arise. Responsibility for Accuracy: Data entry mistakes could result in overpayment of invoices. System invoices are reviewed before payments are processed and mistakes should be caught then. Over 11,000 checks/ACH payments were processed for FY22. Quality can be verified by the accuracy of work performed. Failure to manage returned goods and prepaid expenses will result in overpayments. Timely follow up is required with vendors and staff to prevent improper dismissal. Financial Impact: If not performing well, mistakes can be made resulting in overpayment of invoices through lost discounts, payment of sales tax, and vendor overbilling. Judgement and Decisions: The employee determines any mismatches between purchases and invoices and communicates problems to the appropriate vendor or staff member without supervisor determination. The employee also communicates with vendors or staff until all returns are replaced/credited and all prepaid items have been received. If there is no response or incomplete response from the vendor or staff after several attempts at problem resolution, the supervisor is consulted. Physical Demands: Physical demand for this job remaining stationary for extended periods of time and in front of a computer as well as moving about a standard office setting. Full-time Employment Benefits:• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program• Employee Assistance Program• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b• Employee Discount program with over 900+companies• 13 Paid Holidays/Year Includes paid days off the last week of December• Sick Leave Bank• Longevity Pay• Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at [email protected] . If you are interested in this position, click on the link to the left to apply. #mrprecblid x5qc1d34die8jbc8h30uzpuyiu7d8v

We have an opening for a Recruiting Specialist at our Chattanooga State campus!Our Purpose - We support and empower everyone in our community to learn without limits.Our Values:- We cultivate an inclusive environment.- We care about the well-being of each other.- We instill trust through integrity and transparency.SUMMARYUnder the direction of the Director, Recruiting and Orientation, manage the college recruitment lifecycle and create effective, innovative and scalable recruiting and orientation strategies for the College. Establish and maintain partnerships with external stakeholders such as high school counselors and administrators, prospective students currently in high school, community partners, and employers. Stay up-to-date on college recruiting trends and/or best practices. Promote the Chattanooga State's brand and image during high school and community visits, on and off campus programs, and campus visits. Communicate with prospective students, families, and community partners through appointments, telephone, email, social media, and other materials. Maintain extensive knowledge of college admission requirements, policies, and procedures in order to interpret those regarding admissions and financial aid eligibility.ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESHolistic Student SupportHAMILTON & RURAL COUNTY SCHOOLS - Serve as the primary representative for the Hamilton & Rural Counties. Assist with the enrollment, support, and engagement practices for future and current students in the program.Assist high school counselors, college advisors, and students with postsecondary enrollment transition.Provide supporting avenues for the Gateway Scholars through engagement, programming, and connecting the scholars to appropriate wraparound resources for their student success. STUDENT AMBASSDORS - Serve as the co-liaison to oversee the student ambassadors' program.Assist with recruiting and promoting the student ambassador program.Assist with programming and facilitating the student ambassadors in collaboration with the Recruiting assistant.Assist with training and retaining the student ambassadors.ENROLLMENT COUNSELING- Accurately explain the status of students' files. Counsel students on next steps needed to successfully complete admissions, records, and financial aid processes. Make consistent use of recruiting and orientation techniques, trends, and best practices taught in TACRAO, research, and other professional development.Utilize presentations and public speaking to engage internal and external stakeholders.Able to institute effective new recruiting and orientation strategies and methods in the daily functions of the job.Learn and apply new information via routine training sessions and modules; communicate effectively both orally and in writing; consistently provide high-quality service; establish and maintain a cooperative, productive and effective working relationship with all areas of the College.Teaching Excellence and Program InnovationEVALUATION- Continuously monitor metrics to evaluate the performance of the applications to student ratio, including conversion rates for specific high schools and for those visiting the campus, along with metrics specified through the strategic planning process. Suggest improvements to metrics. Routinely solicit feedback from partners as to their opinions about interactions with their students. Meet quarterly with the Director to review agreed-upon metrics and suggest additions and/or modifications.Provide feedback about each stakeholder quarterly.Meet with stakeholders such as counselors and advisors to review collect feedback. When opportunities for improvement arise, the staff and the director agree on new strategies for improvement and realistic improvement timelines, with clear documentation created. Follow-up occurs within agreed-upon timelines.Organizational Culture and Inclusive PracticesSTAKEHOLDER RELATIONSHIPS - Assist with the continuous campus-wide collaboration essential to the success of the department and College. Brings attention to processes that are difficult for stakeholders to navigate.Specific contacts are established within functional internal and external partners (counselors, advisors, students, employers, and community partners) for regular consultation.A quarterly process improvement report is submitted to the Director summarizing the feedback of the department about processes that can be made easier to navigate.KNOWLEDGE / SKILLS / LICENSURE / CERTIFICATIONAssociate's degree required; bachelor's degree preferred.Must be willing to work nights and weekends.Knowledge of applicable federal and state laws, Tennessee Board of Regents, institutional and TACRAO policies, procedures, and guidelines governing admissions, records, and financial aid; Banner student information system and associated systems; public speaking, presentation, and customer service skills and strategies.Must have valid Driver's License, be able to operate a class C motor vehicle. Extensive travel-must have own vehicle.PHYSICAL AND MENTAL DEMANDSThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical DemandsWork is typically performed in an office environment. While performing the duties of this position, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone, use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.Mental DemandsWhile performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; observe and interpret situations; learn and apply new information or skills; perform detailed work on multiple, concurrent tasks.Projected Salary Range: $37,030 - $44,440

Collections Specialist - Hybrid/Remote Opportunity - Must live within Nashville, TN areaHaven Behavioral Healthcare is located in Nashville, TN and operates seven acute care hospitals and outpatient clinics across the United States that offer a full continuum of care for anyone dealing with mental health and substance abuse issues, from young adults to seniors. Due to recent growth, we are looking to add a Collections Specialist to our team.Position Details: Responsibilities involve providing cash/financial posting and collections services for multiple facilities which may include report preparations, billing of institutional and professional claims, as well as patient contact on outstanding account balances. Performing basic computer system maintenance and patient account research.Requisites: High school diploma or GED required, college education preferredMinimum of 2 years' experience in electronic cash posting and collectionsWorking knowledge of HMS/MedhostPatient accounting system and Waystar electronic billing system preferredPrior experience in cash posting in a healthcare setting is required; outpatient experience preferredBenefitsCompany paid medical premiums for associatesDental and vision coverage401k with matchSupplemental insuranceSTD & LTDPTO & HolidaysContinuing education programWorking for Haven Behavioral Healthcare is more than a job; it's a career choice that allows you to cultivate a passion for the crucial services we provide.Come grow with us! Apply today!Haven Behavioral Healthcare is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

DESCRIPTIONOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsWe are open to hiring candidates to work out of one of the following locations:Franklin, IN, USABASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplacePREFERRED QUALIFICATIONS- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Dal-Tile is currently seeking an exceptional Builder Specialist to join our TEAM! The Builder Specialist will increase product sales within the assigned territory. Develop new business working with very large national/regional home offices of builders and design centers. Work closely with internal sales management, Sales Representatives, as well as, builders and interior designers to enhance residential sales.Primary Objective Increase product sales within assigned territory. Develop new business through builders and interior designers in line with Corporate objectives. Work closely with internal sales management, Sales Representatives, as well as, builders and interior designers to enhance residential sales.Primary Function and Scope Services very large existing builders, customer and builder Design Centers, and residential interior designers by making sales calls, developing business relationships, keeping them apprised of products, and merchandising programs. Prospects, secures, and registers large new regional builders/custom builders and develops business relationships with new design center managers and interior designers. Review products and merchandizing programs with new builders, design centers, and interior designers. Communicated with all levels of team members and residential flooring contractors by providing current information regarding registered builders' products, merchandizing programs, and builder agreement parameters. Works with builders to specify Daltile products on their residential projects. Leads regular builder tracking meetings. Holds product knowledge seminars for builders and designers. Establishes a regional builder and interior designer database. Has a total working knowledge of all our marketing support materials and how they can best be utilized. Establishes working relationships with all builder customers, and regional or divisional purchasing agents for those builders, to ensure that you have a complete working knowledge of their business practices and protocol. Develops in-depth knowledge and expertise regarding all new single and multi-family construction in the region, as well as being knowledgeable of builders and interior designers within the assigned market. Communicates merchandising trends and competitive products to the Marketing Department. Participates in regional or national trade shows, conducts product training seminars with builders and design center staff. Performs other assigned duties as required. Experience and Knowledge Required Bachelor's degree or equivalent experience. Working knowledge of builder operations and/or residential sales. Three or more years of related experience. Competencies Excellent oral, written, listening, communication, and management skills necessary to effectively interact with team members, management, and other internal and external customers to build positive relationships. Business acumen and strategic thinking. Advanced design skills. Ability to approach unfamiliar situations and conceptualize creative and imaginative solutions with ease, using creative skills to document and sell them to clients. Versed on design trends and customer buying habits. Computer skills - MS Office, MS Word, Excel, and PowerPoint.Other Pertinent Job Information While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb, or balance. The associate may lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functionsWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

The Content Specialist will support the content team by conceptualizing, producing, repurposing and organizing marketing content to help meet the objectives and KPIs of various teams. This role will work closely with a cross-matrixed marketing team to ultimately deliver a cohesive, brand-oriented and user-focused content experience across various media channels.Creates high-quality, engaging content in a variety of formats across both traditional and digital media including blogs, video scripts, webinar scripts, eBooks, downloadables, social media posts, landing pages, email campaigns and more to meet the needs of audiences at crucial touchpoints across the customer journey. Ensure consistent and compelling brand tone and voice across all content.Analyzes content performance across channels, providing reporting and data-driven recommendations to optimize and repurpose varying content types to assist stakeholders.Builds and maintains editorial calendars and other content governance tools to plan and track content use across channels.Manages content project timelines, prioritizing deadlines and managing stakeholder expectations.Supervises outside agencies, freelancers and other content creators to execute on the development and implementation of content creation, placement and repurposing to benefit the overall content strategy; including but not limited to assigning, editing, SEO optimization, proofreading, review and delivery.Conducts internal content review processes. Interacts with executives, legal team, channel leaders, and various other stakeholders.Publishes approved digital content within a web-based content management system.Maintains a deep understanding of companys strategy, vision and corresponding audiences based on existing and in-process research.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Title: Specialist, Accounts PayableDepartment: Procurement ServicesNumber of Positions: 1Classification: 3/CampusPosition #: 650900Type of Appointment: Full-TimeFLSA Status: Non-ExemptPay Rate: $32,320 - $39,400.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references.Reference check requirements: Non-supervisory roles: three (3) current or former supervisorsPersonal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable referencesPosition Summary: To assist in the operations of the Procurement Services department. Collect and process documents required to make payments to vendors, staff, and students.Essential Functions:70%​ Responsible for the payment of all items purchased on a purchase order or request for payment due by Pellissippi State and the college Foundation.Audit and certify accuracy of all invoices, discounts, invoiced amounts versus order amounts, and detailed receiving reports then prepare payment packages.Match shipping and receiving Key Rec forms to departmental receiving documents and payment packages. Verify that all Key Rec forms on control list are verified with a payment package.Determine payment due date and enter banner invoices to include proper IRS W-9 reporting status and purchase order completion codes.5% Preparation of operating checks for distribution. Attach appropriate documentation to each copy and mail. Retrieve, sort and stamp all incoming mail on a daily basis. Distribute to Business Services department staff daily10% Scan and index all check, ACH, and credit card payment packages into document management system. Scan and index journal entry documents with back up into document management system.5% Responsible for verification, tracking and problem resolution for all pre-paid and returned merchandise items. Identify, research and close aged items.10% Communicate with faculty, staff and vendors to address questions or concerns regarding accounts payable issuesNote: The College reserves the right to change or reassign job duties, or combine positions at any time.Key Results Areas: Measurable outcomes or results that are expected from this job are to pay invoices in a timely manner. Meet critical deadlines and following the policies and guidelines for the Tennessee Board of Regents. Do not process payments for items not received, without the proper discounts calculated, or without a formal invoice. Job Requirements: Associates degree in a business-related field and three years office experience OR high school diploma with one year of college level courses and three years office experience required. Accounts Payable experience preferred.Part-time work experience is calculated at 50% credit of full-time work experience.Special Skills/Application of Knowledge:Excellent attention to detail & organizational skillsTechnical & analytical problem-solving skillsAbility to prioritize task & meet deadlinesProficiency in operating a 10-key calculator, personal computer, scanner, and Microsoft office suite Basic knowledge of accounting, mathematics and EnglishAble to multi-task with frequent interruptionsMaintain confidentiality in all aspects of positionAbility to assume responsibility, display initiative and exercise good judgmentWork independentlyCommunicate and resolve payroll problems without assistanceGood written and verbal skillsAbility to engage in the College's mission and valuesComplexity & Creativity: This position requires that the employee be able to review a purchase order or an invoice and determine the accuracy of the document based on the order and payment terms. The employee must have a clear understanding of policy and guidelines. The employee must understand 1099 reporting requirements required by the Internal Revenue Service and process all payments using the proper classification.Magnitude of Impact: The outcome of the action should be evident immediately as all work is reviewed and approved by the Accounts Payable Supervisor. The Accounts Payable Supervisor will assist should a problem arise.Responsibility for Accuracy: Data entry mistakes could result in overpayment of invoices. System invoices are reviewed before payments are processed and mistakes should be caught then. Over 11,000 checks/ACH payments were processed for FY22. Quality can be verified by the accuracy of work performed. Failure to manage returned goods and prepaid expenses will result in overpayments. Timely follow up is required with vendors and staff to prevent improper dismissal.Financial Impact: If not performing well, mistakes can be made resulting in overpayment of invoices through lost discounts, payment of sales tax, and vendor overbilling.Judgement and Decisions: The employee determines any mismatches between purchases and invoices and communicates problems to the appropriate vendor or staff member without supervisor determination. The employee also communicates with vendors or staff until all returns are replaced/credited and all prepaid items have been received. If there is no response or incomplete response from the vendor or staff after several attempts at problem resolution, the supervisor is consulted.Physical Demands: Physical demand for this job remaining stationary for extended periods of time and in front of a computer as well as moving about a standard office setting.Full-time Employment Benefits: * Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan * Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program * Employee Assistance Program* Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b* Employee Discount program with over 900+companies* 13 Paid Holidays/Year Includes paid days off the last week of December* Sick Leave Bank * Longevity Pay* Many opportunities for professional developmentSpecial Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employerIf you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at [email protected] you are interested in this position, click on the link to the left to apply.#mrp​

DescriptionPosition AnnouncementFinance SpecialistStudent Life Finance and Administration Finance and Administration within the Division of Student Life invites applications for the position of Finance Specialist. This is a non-exempt, 12-month, full time, non-tenure track staff position. Student Life Finance and Administration office provides finance, budget, human resources management, contract, and other administrative support to the departments within the Division of Student Life.  The Position: Reporting to the Finance Manager of Student Life Finance and Administration the responsibilities of this position include: ·         Maintain and reconcile expense, revenue, and restricted accounts for various departments·         Identify, research, review, and resolve accounts payable and receivable discrepancies·         Prepare, process, and track petty cash reimbursements, purchase requisitions, inter- department transfers, invoice payments, and deposits·         Provide guidance on allowable expenditures·         Identify and resolve processing issues·         Verify procurement card statements·         Initiate vendor requests through PaymentWorks·         Add and remove holds on student accounts·         Prepare and track receivable invoices·         Provide assistance and direction to other financial support staff within Division of Student Life departments/areas·         Prepare financial reports for assigned departments and make budget projections/recommendations based on data·         Answer inquiries regarding financial matters·         Serve as backup for the Student Organization Business Office (functions include but are not limited to: Receive and prepare deposits for student organizations and external agencies, prepare statements, etc).·         Collect bi-weekly and monthly time sheets for designated areas and enter into IRIS·         Perform critical human resource related functions in the absence of the HR Manager·         Serve as back for office supplies ordering for designated departments·         Create, submit, edit, and track travel requests and reimbursements for professional staff as needed·         Make transportation and lodging arrangements as neededThe University and Region: UTK is the state’s flagship, land-grant university. We are a Research 1 university, housing 14 colleges and 900+ programs of study. With an enrollment of more than 36,000 students, our undergraduate and graduate programs are repeatedly ranked among top national programs. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. UTK is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory.QualificationsWhat We RequireEducation: High school diploma or GEDExperience: 3 years of accounting/bookkeeping or other financial related experience or associates degree and 1 year of accounting/bookkeeping or other financial related experience; Bachelor's degree may substitute for experience requirement.Knowledge, Skills, and Abilities:·         Knowledge of accounting and computer-based accounting software ·         Ability to work independently without close supervision ·         Ability to set own objectives·         Ability to be flexible and meet deadlines·         Strong organizational, listening, interpersonal, and communication skills ·         Ability to manage multiple assignments concurrently·         Ability to use electronic financial management systemWhat We Prefer:Education: Associate or Bachelor’s degree Experience: 4 years of accounting/bookkeeping experience or associate degree and 2 years of accounting/bookkeeping experience; Experience in a higher education environment.Salary: The expected salary range for this position is $35,000 - $45,000 and is commensurate with individual’s education/experience.Application Process: Please complete the on-line application for full consideration. Applicants should include a cover letter, resume, and a list of at least three references (with current e-mail address and phone number/s) in the application file. A review of all applications will begin immediately and will continue until the position is filled. Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Slfa-Student Life Finance & AdminSchedule: Full-timeJob Posting: Jun 11, 2024, 8:49:52 AM

Responsible for the overall planning, direction, coordination, implementation, execution, control, and completion of specific projects within the allocated budget and schedule while ensuring compliance with company policies and procedures. Act as a liaison with all company departments to execute projects in a timely and cost effective manner.Provides leadership of the project team in developing the project execution plan, budget and schedule within the requirements established during the proposal stage of the project. Defines, in conjunction with management, the scope of the project to be self-performed and the scope to be subcontracted.Performs project risk analysis and develops risk management plans. Responsible for defining the project task and the resources required for the execution of the task. Establishes and communicates individual responsibilities for project team members.Provides direction and guidance to project team. Tracks progress of project deliverables. Manages project scope. Identifies and documents project scope changes. Communicates the impact of the changes to the project budget, deliverables and schedule to Management.Establishes and maintains relationships with client via business meetings, phone conversations, presentations, etc. Keeps Management and Client informed on project status, updates/changes or concerns surrounding the project plan, budget or schedule.Provides project execution sequence and work with scheduling to develop the project schedule. Provides periodic progress updates to scheduling. Utilizes schedules to guide project execution and to anticipate risk to project schedule.Coordinates with each community to establish a list of qualified bidders, development of bid packages, soliciting bids, and awarding subcontracts for each portion of the scope to be subcontracted.Coordinates with appropriate departments to establish a list of qualified vendors, development of request for soliciting proposals and awarding purchase orders for supplies, materials, components and equipment needed for the execution of the project.Coordinates the timely negotiation of terms and the execution of the contract, assures the project is executed in accordance with the contract, the negotiation of terms and execution of subcontracts, and that subcontractor invoices are according to contract terms.Coordinates with Finance to ensure invoicing per the contact requirements, managing project cash flow, tracking and reporting of project cost, estimating cost to complete and forecasting project financial results.Coordinates with the Management Staff in the development of project policies and procedures.Ensures project documentation in accordance with corporate policies and procedures.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.