Customer Experience Manager Salary in Oregon, USA

Company Overview: We are an aviation engineering and manufacturing company dedicated to providing innovative solutions for the utility aviation industry. Kawak's focus lies in developing cutting-edge technologies and products to enhance utility aircraft performance, safety, and reliability. Our mission is to improve lives through aviation innovation, and we are looking for a Senior Engineering Manager to join our team and lead our engineering department to achieve our mission.Position Overview: As the Senior Engineering Manager, you will play a crucial role in overseeing all engineering activities within our organization, leading our team of engineers, driving successful product development for new products, accelerating existing product line growth, and building a robust engineering department for future company growth. You will collaborate closely with cross-functional teams to drive the successful development and delivery of our aviation products. The ideal candidate will possess a background in aerospace engineering with an ability to lead a team to achieve higher efficiency and productivity.Benefits:Competitive salary commensurate with experienceComprehensive health and dental plansRetirement savings plan (401K) with employer matchOpportunities for professional development and advancementCollaborative and supportive work environment with a focus on innovation and excellenceResponsibilities:Prioritize projects, resources and tasksHold Engineering Team accountable to budget, timeline and quality standardsEnsure projects are aligned with company objectives and goalsFoster an environment of continuous improvement and learningProvide accurate Forecasting for the Engineering DepartmentWork with Subject Matter Experts to develop SOPsHold Engineering team accountable to SOPsUnderstand and ensure regulatory compliance related to FAA projectsWork through customer feedback for product improvements or innovationsWork within ERP system or Smartsheets (utilize dashboard for projects)Identify and mitigate risks associated with engineering projects, implementing appropriate measures to minimize potential impactConduct regular performance evaluations for engineering team members, providing feedback and identifying opportunities for professional growth and developmentQualifications:Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field; advanced degree preferredMinimum 5 years of experience in management leadership role, with at least 2 years in an aerospace engineering or similar fieldStrong technical expertise in aviation engineering principles and practicesProven track record of successfully leading engineering teams and delivering complex projects on time and within budgetFamiliarity with relevant industry regulations and standards, such as FAA regulations, is highly desirableAbility to thrive in a fast-paced, dynamic environment and adapt to changing priorities

JOB ID# 65558Summary: We are seeking a highly skilled Technical Project Manager with a strong Agile/Scrum background to lead critical technology initiatives focused on data analytics, automation, and customer journey enhancements. This role is ideal for a proactive, results-driven professional who excels in dynamic, ambiguous environments and is adept at building and leading teams. A background in professional services, particularly with experience in billing and payment systems, and exposure to CPA practices, is highly advantageous.This position will be hybrid in Lake Oswego, OR. Responsibilities:Spearhead and manage technology projects using Agile methodologies, focusing on delivering high-quality outcomes in data analytics and automation.Design and enhance the customer journey for tech-centric users, ensuring a seamless and efficient experience.Drive change management processes across various teams, promoting agile practices and continuous improvement.Collaborate with larger tech teams and participate in rigorous selection processes to ensure project success.Utilize traditional project management skills to oversee the entire project lifecycle, from inception through completion.Contribute to the establishment and growth of a new office or program, leveraging previous experience in start-ups or new enterprise initiatives.Engage with stakeholders across all levels, providing leadership and building consensus in complex scenarios.Qualifications:Proven experience as a Technical Project Manager or similar role, with a strong foundation in Agile/Scrum methodologies.Experience in professional services, with a preference for candidates having a CPA background or familiarity with financial processes.Demonstrated ability in managing projects related to data analytics reporting and automation.Capability to navigate and lead in ambiguous situations, with a confident approach to developing leadership within teams.Experience in change management and the ability to drive project focus effectively.A proactive, hands-on attitude, ready to identify challenges and initiate appropriate solutions without direct oversight.Professional certification in project management (PMP) is not required but can be an advantage if combined with relevant work experience.

Do you enjoy living in smaller rural communities while having a big city outside your door?Do you enjoy exploring parks, wineries, trails, rafting, and more?Join our team!Salary: $55K - $76KJob Summary:Responsible for the overall operation of a residential treatment facility for adults with substance use disorders. An experienced team builder and manager, the Clinical Program Manager reports to the Compliance Director and is responsible for overseeing quality program services delivered by an interdisciplinary team in a comprehensive, collaborative manner with an emphasis on recovery and wellness. Will be a member of a clinical team planning for a move to a Family Treatment Campus, with a team-based, full continuum of care for the family system. Provide oversight and leadership to ensure all aspects of the program meet the highest standards for ethics, compliance, and quality of care.ESSENTIAL FUNCTIONS:Oversee program operations, activities, and schedules for a 24/7, 365 treatment program.Lead a team of individuals with diverse strengths, backgrounds, and cultures.Provide clinical supervision to CADC, CADC-R, Peer Support Specialist, QMHA, and Direct Care staff.Provide direction and guidance to ensure individualized, evidence-based, and research-based service delivery.Maintain a safe and healthy, healing environment for staff and clients.Demonstrate and facilitate consistency and reliability.Problem-solve and adapt to changing variables, remaining calm and able to lead effectively during stressful events.Demonstrate and ensure a high level of professionalism in boundariesParticipate in and facilitate interdisciplinary clinical staffing.Facilitate clinical training.Work with other agency departments including Billing, QA, and Administration.Fulfill all internal and external reporting requirements and other administrative tasks.Communicate professionally and effectively both verbally and in writing with internal and external partners.Participate in rotation of clinical after-hours on-call for residential programs.Support individuals through the continuum of care with care coordination and case management.Establish collaborative relationships with community partners, including Criminal Justice and Child Welfare.Provide excellent customer service to clients and prospective clients, families, community partners, and contractors.Ensure compliance with Oregon Administrative Rules, CARF, agency policies and procedures, documentation, and professional best practice standards of care.Experience and Skills Requirements:Philosophical alignment with the agency’s values of person-centered, individualized treatment and careExperience in behavioral health services with increasing responsibilitiesExperience working in congregate living facilities or hospitalsSupervisory experienceExcellent organizational skillsAdept written and interpersonal communication skillsAbility to work independentlyExcellent collaboration, teamwork, and critical thinking skillsEducation/Licensure/Certification requirement:CADC II credential requiredClean drug screening, clear background check, including Medicare exclusion list check.Preferred:CADC III preferredQMHP credential preferredLPC licensure, or obtainable within 2 years of hire, preferred."Careers and companies flourish when staff, clients, and candidates truly believe in the mission, know the role they play, and humbly reflect, evaluate, and act for the best interest of the communities served".

Customer Service Professional I Full-time work from home candidates in WA, ID, OR and UT only. Starting pay range $18.00 - $21.25 depending on experience and location. HR will reach out and provide specific information. Upcoming start dates include the following:06/03/202406/10/202407/08/202408/05/202408/12/202408/19/202409/09/202409/30/202410/07/2024 Your start date will be assigned based on class availability and the date of your application. If you are selected for an interview, please let HR know as soon as possible if any of the start dates listed above will not work for you.Who We Are Looking For Every day, Cambia's dedicated team of Customer Service Professionals (CSPs) are living our mission to make health care easier and lives better. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter. Do you have a passion for serving others and learning new things? Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit. As a CSP, you'll act as the bridge between Cambia and those we serve, including members, providers and other health care professionals. You'll answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. You'll advocate for our members, track down answers to tricky questions and ask for support when you're stuck. (At Cambia, you'll always get help when you need it.) In exchange for your excellent customer care, we provide competitive pay, career growth opportunities, a generous benefits package, and flexible and remote options to help you balance priorities in and outside of work. What You Bring to CambiaQualifications: High school diploma or equivalent 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. Proficient PC skills and an ability to navigate multiple applications while on calls. Ability to apply mathematical concepts and calculations. Skills and attributes: Excellent multitasking skills under pressure. Resilience, patience and a positive attitude in the face of challenges. Clear, concise and empathetic demeanor while responding to inquiries and requests. Proactive problem-solving skills and a knack for asking insightful questions to clarify callers' needs. Sound decision-making and flexibility in a fast-paced environment. Willing to learn and adapt to changes in products and regulations and integrate feedback to improve skills and capabilities. Equally comfortable collaborating with a team and working independently. Ability to handle sensitive and confidential information with discretion. Preferred: knowledge of medical terminology and coding. What You Will Do at CambiaServe as your callers' guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility. Roll up your sleeves and do the necessary research to find answers when you don't have them. Bring a positive and professional approach to providing every caller with accurate, compliant information. Tailor your communications to meet each caller's unique needs. Stay one step ahead by spotting and addressing potentially difficult issues before they arise. Prioritize caller satisfaction while representing Cambia's mission and values. Seek opportunities to collaborate and improve your skills through feedback and learning. Your Work EnvironmentMay be required to work overtime. May be required to work outside normal hours. Required to have high-speed internet connection. Private, distraction free work space. Why Cambia? When you work at Cambia, you become part of a purpose-driven, award-winning culture built on trust and innovation. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy, and team spirit always shine through. We believe a career at Cambia is more than just a paycheck - and that your compensation should be, too. Our compensation package includes competitive base pay as well as a market-leading 401(K) with a significant company match, bonus opportunities, and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits Annual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date) Paid time off varying by role and tenure in addition to 10 company holidays Up to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period) Up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption) Award-winning wellness programs that reward you for participation Employee Assistance Fund for those in need Commute and parking benefits For a full list of benefits, visit our External Total Rewards page. We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site. The starting hourly wage for this job is $18.00 - $21.25/hour, depending on candidate's geographic location and experience. The annual incentive payment target for this position is 5%.About CambiaWorking at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.Why Join the Cambia Team?At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

SENIOR PROJECT MANAGERAndrews Cooper is an engineering services firm in the Pacific Northwest specializing in highly complex technology development within ambiguous environments. We collaborate with our clients to improve speed to market with AC's engineering teams in Research & Development, Product Development, Hardware Testing, and Manufacturing Automation.We live by our Core Values with every client engagement:Help Each Other Win - We value winning as a team over personal recognition. We go out of our way to help a teammate and the team be successful.Own It - We don't wait for someone else to clear the way. We recognize opportunities to make things better, and when we encounter obstacles, we join forces to overcome them.Be Cool - We are self-aware, keep a positive attitude, prioritize emotional intelligence, and keep our composure under pressure.We seek like-minded people who want to grow with us and build their careers on these principles. If you have high aspirations, thrive on challenges, enjoy dynamic projects, and want to build enduring relationships, please connect with us.BASIC QUALIFICATIONS:5+ years of relevant project and program management experience.Knowledge of technical environments or possesses a technical background.Expert level of understanding and experience using project management processes and tools.Strong experience with formatting technical documents and spreadsheets.Fluent in Microsoft Office Suite of products.Excellent interpersonal and communication skills, both written and oral.Able to draft and detail proposals and statements of work (SOW).Up to 25% of travel may be required between locations.Must possess a valid US Driver's License.Must be legally authorized to work in the U.S. without sponsorship.Background checks are required.PREFERRED QUALIFICATIONS:A degree in engineering, communications, business, or project management is a bonus.Experience working with CAD, ticketing systems, and PDM.Prior experience in the Automation industry.PMP Certification is a plus.Software/Controls background is a plus.RESPONSIBILITIES:Manage client and AC intellectual property including execution of NDA's with vendors and sub-contractors.Collaborate with the Business Development Team to clarify responsibilities of Client relationship management and how assigned projects are to be coordinated with larger efforts.Accountable for project success including resource management, deliverables, schedule, budget, quality, and client satisfaction.Provide oversight and leadership to the project team including facilitating regular project and design review meetings, addressing technical and commercial risks, and ensuring final deliverables satisfy customers.Coordinate the generation, approval, and execution of documentation from technical specifications to verification testing documentation to O&M Manuals.Why join the Andrews Cooper team? This is a full-time position with top-tier compensation, benefits, and work positives, including:Competitive wages with incentive compensation.Flexible work hours and locations are available.Comprehensive medical, dental, and life insurance.401k Retirement savings with an automatic 3% contribution.Collaborating with a varied team of A-players from many disciplines.Growth potential with an established engineering company with nearly 24 years of design excellence.Long-term relationships and enduring partnerships.Supportive, fun, and collaborative environment.Andrews Cooper is an equal-opportunity employer.The salary range for this position is based on national rates. Exact compensation may vary based on skills, experience, and location. Base Salary: $85,000.00 - $185,000.00.

DESCRIPTIONAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:- Prioritize and assign trouble tickets to data center technicians and operators- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations- Developing Career Paths for the employees and to make updates in our internal tools.- Recruit and train data technicians to ensure appropriate staffing levels- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics- Fast learn or act as the subject matter expert across all aspects in data center operations- Ensure all operational KPIs and metrics are being measured and met- Inspire and guide improvement in team process, technology innovation and automation- Manage Large Scale Events (outages) and act as the call leader- Manage and improve the work-flows and through-put for data centers operations- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs- Maintain the on-call schedule coordinating absence and vacations- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer ExperienceA day in the lifeAmazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team.AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Hermiston, OR, USABASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment.- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7- 2+ years of experience with Networking, or Computer hardware.PREFERRED QUALIFICATIONS- A Bachelor’s degree in Computer Sciences or Engineering.- 2+ years of experience reading and reviewing technical documents.- 2+ years of experience with Networking, Linux, or Computer hardware.- 1 year Data Center experience.- Technical writing experience- Project management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

 Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.Lonza Pharma & Biotech currently has an opening for an experienced leader to join their team as a Manufacturing Operations Manager at their site in Bend, Oregon.The role of the Manufacturing Operations Manager is to build and develop a team that is able to successfully execute and achieve results aligned with customer and business expectations.  As a leader, the manager is responsible for fostering a work environment that is safe, positive, supportive, open and empowering. Key responsibilities:Responsible for maintaining the Safety and Quality of manufacturing locationsResponsible for manufacture of commercial, clinical, and toxicology supplies in accordance with GMP regulations, to meet the customer and business planCoach, teach, train and develop employees to ensure performance, growth and retention levels are achievedSet policy for all Operations functionsReview and maintain key performance indicators that drive the success of the department and siteInterface with customer and regulatory auditors, leading tours and ensuring remediation of any and all observationsAccountable for crewing, hiring, and onboarding of all Operations personnelResponsible for managing financial activities for OperationsAssist with resource allocation to achieve production goalsReview and approve investigationsManage schedule with customer ​Other duties as requiredKey requirements:Bachelor's degree or higher strongly preferredHigh School diploma or GED required Significant years of experience in process development and/or GMP manufacturingMaturity, confidence and high degree of emotional intelligence with demonstrated empathy and ability to influence othersAgile and pro-active relationship management in a multi-matrix organization. Fluent in written and spoken EnglishPeople come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for coordinating business class advanced voice, ethernet and/or all associated small to medium business product offers from order submission through installation. Provides first line customer support regarding information contained in each customer solution, communicates with internal departments to ensure solution accuracy, and works with vendors and team to establish and achieve goals. Works with moderate guidance in own area of knowledge.Job DescriptionCore ResponsibilitiesEstablishes dates required for on time completion of network activations and evaluates impact of change to the overall installation timeline.Identifies risks, issues, and gaps that could impact timelines, goals, and installation of services.Facilitates required meetings; prioritizes cross-functional activities as related to the installations being managed, and develops communications, summary reports, and status for various audiences; provides accurate installation status information in the form of formal briefings, program/project coordination meetings, and written/graphical reports.Coordinates with various levels of sales, operations, engineering, and other functional groups to ensure orders flow appropriately and accurately.Reviews contracts and validates services with customers to ensure accuracy.Meets organizational scorecard, productivity and quality metrics.Serves as primary contact with customer and IT/technical personnel/vendor/reseller. Provides proactive and consistent customer communication regarding current order status and next steps to keep customer well informed of order progression. Ability to handle escalations across multiple levels internally and within the customer's organization.Supports multiple products within advanced voice and ethernet, including associated small to medium business products during installation of services.Supports multi-location customers with multiple services at each location by managing the installation of the customer's services.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience0-2 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-9c360b64-1ae8-482d-a4ff-bda10199f9e8

About Us A fully owned subsidiary of Quanta Services, Inc. (NYSE: PWR), FiberTel, LLC. is locally grown in Utah’s Art City and has rapidly expanded over the Northwest and Western regions. As an advocate for economic growth in the state of Utah, Idaho, Washington, Oregon, Nevada, and California we understand the business of conveying information. With all that is happening in our state and nationwide, we are seeing different ways of life, work, and school. The increase in work from home and online school has put a strain on internet providers and their bandwidth. Internet Providers are relying heavily on us to continue the construction and installation of fiber optics to ensure that internet service goes uninterrupted for the people of our communities. We are a utility construction company, with a specialization in the installation of fiber optics. We offer a full turnkey experience for our clients. For our employees, we offer rewarding benefits including medical, dental, and vision insurance, paid vacation, paid holidays, and 401k (with company match). We are an Equal Opportunity Employer and participate in E-Verify. About this Role FiberTel, LLC is hiring aTelecom Field Supervisor/Construction Manager for ourHillsboro, ORlocation. The Telecom Field Supervisorwill oversee the operations of multiple construction sites and the daily activities at each site. She/he will be responsible for the overall progress of the project as well as the scheduling of workers and the delivery of equipment and materials. He/she will supervise the foreman and crews performing work at each job site. This position will be accountable for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes. What You'll Do Responsibilities: All phases of telecommunication construction include but are not limited to: Loading, driving, delivery, digging, removal and placement of various types, sizes and weight of construction materials and equipment. + Maintain strict build-out schedule and make changes as necessary to ensure deadlines are met + Perform inspection of job sites and individual work duties + Maintain a daily job-site log + Perform quality control duties per job site + Participate in required supervisor meetings + Ensure that each team member is aware of quality and safety standards and company policies + Assist in training foreman and crew members + Create and maintain positive relationships with workers, customers, suppliers, vendors, and subcontractors + Coordinate with subcontractors and verify work is completed + Coordinate construction services and activities + Ensure job site safety is being met + Mediate disputes or complaints with third parties + Approve daily timecard submissions for foreman and crew members What You'll Bring Qualifications: + Must have 3-5 years telecom experience + 1-3 years of experience as a construction foreman + Must be able to pass a pre-employment drug screen and background check. + Possess a valid driver’s license or be eligible and willing to obtain the required license for the position. + A good driving record is required. + Basic knowledge of and ability to operate various types of utility trucks and equipment in a safe manner. + Basic knowledge of and ability to hand tools and equipment in a safe manner. + Class A Commercial Driver’s License is a plus (Higher wage scales apply to CDL holders). + Ability to communicate effectively with customers, employees, etc. + Willing and able to work in all weather conditions. Preferred Qualifications: + Previous construction experience + Able to perform all duties in telecommunication construction + Ability to travel. Working Conditions: This is a full-time hourly position, expected to work at least 40 hours per week. This position operates in an outdoor environment and is regularly exposed to outside weather conditions including; extreme cold, rain, sleet, snow, humidity, high temperatures, and high wind. The outside work environment will vary throughout the day including changes in terrain, traffic, urban settings, and/or rural settings. This position may occasionally be exposed to natural gas and to the risk of electrical shock. Exposure to moderate to loud noise levels. Physical Requirements: The employee will need to have the ability to stand for long periods of time (up to 12 hours at a time), tolerate work in extreme weather conditions, speak and hear worksite safety instructions, withstand prolonged and repeated: lifting, standing, climbing, kneeling, reaching and feeling, crouching, and crawling. The employee will need to be able to regularly lift 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. What You'll Get Benefits Include: + Health Insurance: Medical, Dental, Vision Plans + Flexible Spending Accounts/Health Savings Accounts + Retirement Savings Plan (401K) with company matching + Short & Long Term Disability + Supplemental Life and AD&D Insurance + Paid Holidays and Vacation + Competitive Pay * Pay is based on the knowledge, skills, and abilities of the employee and is negoitable. Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required - Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories. Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions. FiberTel, LLC Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. Apply Here (https://careers-quanta.icims.com/jobs/4575/telecom-field-supervisor-construction-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336060817) Connect With Us! ID2024-4575 CategoryField Operations Position TypeFull-Time Regular LocationUS-OR-Hillsboro Workplace TypeOn-Site

Manager, Business Services - Portland, Oregon - #112307 **Date:** Jun 7, 2024 **Location:** PORTLAND, OR, US, 97232 **Company:** PacifiCorp **Join Our Team!** PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. **General Purpose** Manages the day-to-day operations of a geographic territory, region, location or functional unit that has a _significant_ impact on corporate, business unit, or organizational objectives. Establishes and implements business objectives, strategies, and plans. Manages and allocates financial and employee resources. Responsible for selecting, coaching, and developing employees and responsible for management of employee salaries. Implements and supports Company programs and policies. **Responsibilities** + Promote a customer first culture and commit to delivering outstanding results for customers. + Coordinate with senior executives and functional leaders to facilitate efficient and accurate review and implementation of complex business contracts and related customer service initiatives with financial impacts. The complex billing contracts and initiatives require in-depth knowledge of cross organizational operations. + Leads business transformation of complex billing + Researches, defines, and establishes transformational complex billing benchmarks. + Actively monitors complex billing error risks and is owner of risk mitigation. + Determine critical tasks, establish sequence of events, identify teams, timelines, and outcomes, and produce project plans. + Maintain complex manual calculation models used to bill sensitive commercial and industrial customers, Identify, and implement model enhancements. + Monitors industry technologies and best practices for opportunities to further enhance business programs. + Ensures processes promote high data integrity standards. Identifies opportunities to improve data quality. **Responsibilities Continued** + Guides day-to-day activities of analysts to refine and develop new complex billing models. + Serve as the billing subject matter expert for all six-state tariffs that apply to complex billing customers. + Act as external facing point of contact for commission staff, third parties and other interveners; including providing testimony including coordination of data responses for regulatory rate filings Manage customer statement employees and supporting process including statement delivery, vendor performance, billing messages, and communications. + Responsible for making sound decisions in the management of a department regarding the utilization of resources, by identifying initiatives that will increase the productivity and effectiveness of these resources. + Oversee the development and implementation of improvements on existing processes. + Ensure data integrity and process compliance across the business. + Define scope and develop boundaries required for new business process developments being driven into the Unit as a result of changing business environment. + Hire, coach, mentor, and develop employees, forming a synergized team focused on customer centricity. + Review and evaluate employee performance and prepare annual reviews. **Requirements** + Bachelor’s Degree in Finance, Accounting, Business Administration or a related field; or the equivalent combination of education and experience. + A minimum of seven years utility experience in engineering, operations, finance, or business planning. + A minimum of three years direct people management experience. + Management skills including the ability to initiate and establish objectives, develop and execute policy, direct and prioritize resources, and recommend and oversee development or implementation of systems, programs, or processes. + Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes. + Leadership and teamwork skills to negotiate with and influence peers and senior officers on policy and strategic issues. + Communication and interpersonal skills including ability to manage and motivate employees, use oral and written communication to create a vision, communicate strategy, and effectively interface with other Company leaders. + Knowledge of the company’s strategic plan, regulatory and political environment, as well as the company’s policies, procedures and practices, and applicable federal, state, and local laws and regulations. + Track record of delivery skills. **Preferences** + Advanced Degree. + Extensive knowledge of distribution systems at the senior management level. **Additional Information** Req Id: 112307 Company Code: PacifiCorp Primary Location: Portland, Oregon Department: Customer Care Schedule: Full-Time Personnel Subarea: Exempt Hiring Range: ​​​​​​​$115,900 - $136,300.00 This position is eligible for an annual discretionary performance incentive bonus of up to 15% of salary. Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en\_US Employees must be able to perform the essential functions of the position with or without an accommodation. At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.​​​​​​​ All offers of employment are contingent upon the successful completion of a background check and drug screening.