Customer Experience Manager Salary in Oregon, USA

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesGood understanding of concepts and procedures within own subject areaBenefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Do you enjoy living in smaller rural communities while having a big city outside your door?Do you enjoy exploring parks, wineries, trails, rafting, and more?Join our team!Salary: $55K - $76KJob Summary:Responsible for the overall operation of a residential treatment facility for adults with substance use disorders. An experienced team builder and manager, the Clinical Program Manager reports to the Compliance Director and is responsible for overseeing quality program services delivered by an interdisciplinary team in a comprehensive, collaborative manner with an emphasis on recovery and wellness. Will be a member of a clinical team planning for a move to a Family Treatment Campus, with a team-based, full continuum of care for the family system. Provide oversight and leadership to ensure all aspects of the program meet the highest standards for ethics, compliance, and quality of care.ESSENTIAL FUNCTIONS:Oversee program operations, activities, and schedules for a 24/7, 365 treatment program.Lead a team of individuals with diverse strengths, backgrounds, and cultures.Provide clinical supervision to CADC, CADC-R, Peer Support Specialist, QMHA, and Direct Care staff.Provide direction and guidance to ensure individualized, evidence-based, and research-based service delivery.Maintain a safe and healthy, healing environment for staff and clients.Demonstrate and facilitate consistency and reliability.Problem-solve and adapt to changing variables, remaining calm and able to lead effectively during stressful events.Demonstrate and ensure a high level of professionalism in boundariesParticipate in and facilitate interdisciplinary clinical staffing.Facilitate clinical training.Work with other agency departments including Billing, QA, and Administration.Fulfill all internal and external reporting requirements and other administrative tasks.Communicate professionally and effectively both verbally and in writing with internal and external partners.Participate in rotation of clinical after-hours on-call for residential programs.Support individuals through the continuum of care with care coordination and case management.Establish collaborative relationships with community partners, including Criminal Justice and Child Welfare.Provide excellent customer service to clients and prospective clients, families, community partners, and contractors.Ensure compliance with Oregon Administrative Rules, CARF, agency policies and procedures, documentation, and professional best practice standards of care.Experience and Skills Requirements:Philosophical alignment with the agency’s values of person-centered, individualized treatment and careExperience in behavioral health services with increasing responsibilitiesExperience working in congregate living facilities or hospitalsSupervisory experienceExcellent organizational skillsAdept written and interpersonal communication skillsAbility to work independentlyExcellent collaboration, teamwork, and critical thinking skillsEducation/Licensure/Certification requirement:CADC II credential requiredClean drug screening, clear background check, including Medicare exclusion list check.Preferred:CADC III preferredQMHP credential preferredLPC licensure, or obtainable within 2 years of hire, preferred."Careers and companies flourish when staff, clients, and candidates truly believe in the mission, know the role they play, and humbly reflect, evaluate, and act for the best interest of the communities served".

DESCRIPTIONWho are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Sunday - Thursday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsWe are open to hiring candidates to work out of one of the following locations:Eugene, OR, USABASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training othersPREFERRED QUALIFICATIONS- 1+ years of floor leader or other leadership, or 1+ years of Amazon experience- 1+ years of retail or customer facing, or 1+ years of Amazon experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for coordinating business class advanced voice, ethernet and/or all associated small to medium business product offers from order submission through installation. Provides first line customer support regarding information contained in each customer solution, communicates with internal departments to ensure solution accuracy, and works with vendors and team to establish and achieve goals. Works with moderate guidance in own area of knowledge.Job DescriptionCore ResponsibilitiesEstablishes dates required for on time completion of network activations and evaluates impact of change to the overall installation timeline.Identifies risks, issues, and gaps that could impact timelines, goals, and installation of services.Facilitates required meetings; prioritizes cross-functional activities as related to the installations being managed, and develops communications, summary reports, and status for various audiences; provides accurate installation status information in the form of formal briefings, program/project coordination meetings, and written/graphical reports.Coordinates with various levels of sales, operations, engineering, and other functional groups to ensure orders flow appropriately and accurately.Reviews contracts and validates services with customers to ensure accuracy.Meets organizational scorecard, productivity and quality metrics.Serves as primary contact with customer and IT/technical personnel/vendor/reseller. Provides proactive and consistent customer communication regarding current order status and next steps to keep customer well informed of order progression. Ability to handle escalations across multiple levels internally and within the customer's organization.Supports multiple products within advanced voice and ethernet, including associated small to medium business products during installation of services.Supports multi-location customers with multiple services at each location by managing the installation of the customer's services.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience0-2 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-9c360b64-1ae8-482d-a4ff-bda10199f9e8

DESCRIPTIONAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.- Manage teams of 24x7 engineering technicians in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.- Effectively and efficiently manage the operations budget and expenditures.- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.- Communicate complex technical information to a non-technical audience.- Respond to out-of-hours emergency calls. - Is the second level escalation points for Data Center facilities related issues/failures.- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Ensure all safety procedures are adhered to while performing work.- Test quality, performance, safety, and reliability of products, equipment and processes.- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.- Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds.- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.- Coordinate body movements when using tools or equipment.- Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.- Work at depths, such as raised floors.- Work in noisy environments.- Role may support more than one location/site.A day in the lifeHow would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Hermiston, OR, USABASIC QUALIFICATIONS- High school or equivalent diploma - 5+ years of relevant work experience in a data center or other critical environment OR 9+ years of Technical (Military/Trade School) training and/or experience OR 2+ years of Amazon experience- 6+ years of experience with Microsoft Excel, Word, Outlook and other basic administrative tools- 1+ year experience with managing diverse teamsPREFERRED QUALIFICATIONS- 6+ years of experience with advanced understanding of the electrical or mechanical systems involved in critical data center operations such as: feeders, transformers, generators, switchgear, UPS systems, ATS units. PDU units, pumps, air handling units and CRAC units- 1+ year experience with managing diverse teams and other managers- 4+ years of Data Center Engineering Experience- 4+ years of experience with root cause analysis and troubleshooting/problem solving- 3+ years of experience reading and understanding schematics and building drawings- 3+ years of demonstrating the ability to share knowledge and train peers- Associates or Bachelor’s Degree - Ability to prioritize in a complex, fast-paced environment- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

ACIO for Customer Experience & Artificial Intelligence Job no: 533921Work type: Officer of AdministrationLocation: Eugene, ORCategories: Administrative/Professional, Executive/Management/Director, Information Technology, Operations/Infrastructure, Computer and Information Science, Planning/Project Management, Data ScienceDepartment: Information ServicesAppointment Type and Duration: Regular, OngoingSalary: $136,400 - $181,000 per yearCompensation Band: OS-OA13-Fiscal Year 2023-2024FTE: 1.0Hybrid eligibleApplication Review Begins July 9, 2024; position open until filledSpecial Instructions to Applicants To ensure consideration, please include the following with your online application:1) A current resume or CV;2) A cover letter that demonstrates your relevant skills and experience, what is meaningful to you about the role, and any transferable skills, accomplishments, and other qualities you would bring.Department Summary Information Services (IS) is the central information technology organization at the University of Oregon, delivering a broad range of technology and services to the University. IS consists of four major functional areas, each led by a direct report to the VP-CIO: Customer Experience and Artificial Intelligence, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides engineering and support for research IT services and high-performance computing, networking, compute, storage, voice, data centers, audio-visual and classroom technologies, and UO staff supporting Link Oregon, Oregon's state-wide research and education network.Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.Position Summary Reporting to the Vice President and Chief Information Officer, the Associate Chief Information Officer (ACIO) for Customer Experience (CX) and Artificial Intelligence (AI) will play a pivotal role in shaping the future of our IT organization, driving transformative initiatives, and ensuring alignment with broader university objectives. The ACIO for CX and AI provides leadership and direction to teams responsible for User Support Services, IT Service Management, the IT Project and Program Management Office, and IT Communications and Marketing, and serves as the central point of leadership in Information Services for Artificial Intelligence at the University of Oregon.The ACIO for CX and AI will collaborate closely with senior leaders, and champion initiatives to enhance operational effectiveness, service delivery excellence, strategic communications efforts, and cultivate customer relationships and engagement. They will play a key role in fostering collaboration and optimizing performance across Information Services for a seamless, consistent, and high-quality delivery of customer service; streamlining project and program management processes for IT governance; developing IT communications and marketing campaigns; and enhancing IS' reputation for excellence in customer experience.The ACIO for CX and AI will also serve as the central point of leadership in Information Services for Artificial Intelligence at the University of Oregon. The ACIO for CX and AI will work in partnership with the university's executive/senior leaders (SVPs, VPs, Provost, VPRI, Deans) and Information Services' executive leadership team to develop and execute a comprehensive AI strategy and roadmap in alignment with the university's strategic plan to meet academic, research and administrative priorities. Essential to the role is collaborating with cross-functional teams across the university to identify AI opportunities, promote data-driven decision-making, and drive innovation.Essential PersonnelThis position may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.Minimum Requirements Master's degree and 8+ years of relevant experience, or a bachelor's degree and 10 years of relevant experience, or an equivalent combination of related education and experience. 8+ years in progressive leadership roles overseeing IT operations, support services, service delivery, and project management functions, including strong understanding of IT service management frameworks (e.g., ITIL), project management methodologies (e.g., PMBOK, Agile), and governance practices. Demonstrated experience driving organizational transformation, developing strategies and roadmaps, process optimization, and innovation within medium- or large-scale IT environments. Demonstrated track record of advancing equity, inclusivity, and diversity in and through the staff and activities of an information-technology organization.Professional Competencies Ability to work effectively with faculty, staff, researchers, and students from a variety of diverse backgrounds. Demonstrated problem-solving skills. Ability to work independently as well as in a team-oriented, collaborative environment. Ability to deal efficiently and effectively with a wide range of vendors. Ability to lead in rapidly changing technology, policy, and legal domains. Ability to operate and communicate effectively while meeting deadlines and completing projects, focusing attention on strategic goals, tactical implementations, and operational excellence. Ability to establish and sustain the confidence of senior leadership, colleagues, and customers. Knowledge of management and administration principles and practices for managing direct reports, short- and long-term budget planning, human relations, and team-building skills. Excellent communication, interpersonal, and leadership skills, with the ability to influence and collaborate across all levels of the organization. Strategic thinker with a forward-looking mindset, analytical acumen, and a results-driven approach to problem-solving.Preferred Qualifications Advanced degree from an accredited college or university. 6+ years of technology/process improvement experience. Experience with, or certifications in, change management, lean / six sigma. Knowledge or experience focusing on data quality and improvement, data literacy, data management, and data governance. An understanding of bias and fairness considerations in AI algorithms and models.FLSA Exempt: YesAll offers of employment are contingent upon successful completion of a background inquiry.The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at [email protected] or 541-346-5112.UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report. To apply, visit https://careers.uoregon.edu/en-us/job/533921/acio-for-customer-experience-artificial-intelligenceCopyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-5a28286631c2824293c1a36664bf6fcd

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for providing management and oversight of business class advanced voice, ethernet and/or all associated Enterprise Solutions business product offers from order submission through installation. Provides first line customer support regarding information contained in each order, communicates with internal departments to ensure order accuracy and management of escalations, and works with vendors and team to establish and achieve goals. Works with moderate guidance in own area of knowledge.Job DescriptionCore ResponsibilitiesEstablishes and manages to dates required for on time completion of network and/or product activations and evaluates impact of change to the overall installation timeline.Identifies and escalates risks, issues, and gaps that could impact timelines, goals, and installation of network and/or services; develops, triggers, and manages mitigation plans for installation of services.Plans agendas for and facilitates required meetings; prioritizes and drives cross-functional activities as related to the installations being managed, and develops and manages communications, summary reports, and status for various audiences; provides accurate installation status information in the form of formal briefings, program/project coordination meetings, and written/graphical reports.Collaborates with various levels of sales, operations, engineering, and other functional groups to ensure orders flow appropriately and accurately through completion.Reviews sales contracts and validates services with customers to ensure accuracy of product orders.Consistently meets organizational scorecard, productivity, and quality metrics.Supports multi-location customers with multiple services at each location by managing the installation of the customer's services.Serves as primary contact with customer and IT/technical personnel/vendor/reseller.Interfaces with customers in regards to their ethernet and advanced voice products during installation of services.Supports products within advanced voice and ethernet, including associated small to medium business products during installation of services.May support the delivery of standard product offerings or MACDs (i.e., moves, adds, changes and disconnects).Regular, consistent and punctual attendance. Must be able to work nights and weekends, variableschedule(s) as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience2-5 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.PDN-9c482c9b-f809-4ca0-a518-c267f540861f

Manager, Distribution - Bend, Oregon - #112358 **Date:** Jun 19, 2024 **Location:** Bend, OR, US, 97701 **Company:** PacifiCorp ***** PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. **General Purpose** Manages the day-to-day operations of an electric utility in a geographic territory, region, location or functional unit that has a significant impact on corporate, business unit or organizational objectives. Establishes and implements business objectives, strategies, and plans. Manages and allocates financial and employee resources. Implements and supports company programs and policies. Usually responsible for establishment and adherence to department budget. Develop innovative leadership techniques that will improve the safety of each employee group and the quality of work each employee group performs in an effort to improve efficiencies. **Responsibilities** + Participate in activities related to the planning, design, building, maintenance, switching and control of the electrical distribution and transmission systems. + Analyze market and competition and understands organization’s strengths and weaknesses to identify external threats and opportunities. + Adapt strategy to changing conditions by overcoming resistance and supporting those affected by change. + Implement strategic business objectives, strategies and plans in support of the company’s strategic goals. + Manage and allocates financial and employee resources. + Usually responsible for establishment and adherence to department budget. + Promote safety in the workplace through demonstrated leadership. + Respond to after-hour emergencies relating to the electrical system with both Distribution & Transmission activities/workload. + Manage schedules and complete the annual substation maintenance plan and/or capital work. + Perform inspections and field audits of the substation maintenance and/or capital work performed. + Ensure that a zero accident workplace message is delivered in a convincing manner on a regular basis. + Interview hire, train, coach, and develop employees. + Implement and deliver more efficient ways to perform the job. **Requirements** + Bachelor’s Degree or the equivalent combination of education and experience in the electric utility or related industry. + Completion of the Assistant Manager training program, or equivalent amount of directly related electrical or utility experience. + Previous supervisory experience or completion of the Assistant Manager training program. + Demonstrated management, administrative, supervisory and leadership skills. + Must be flexible and available in responding to after-hour emergencies under short notice on any given day, at any given time. This includes responding to emergencies outside of normal work shift. + Ability to lead, motivate and influence employees. + Proficiency with computer applications including word processing, spreadsheets and mainframe applications. + Excellent communication and interpersonal skills. + Must live within assigned work area as agreed upon by the hiring director in order to support daily and after hours operational issues. + Ability to conduct business and work with employees while understanding that information acquired in this position is confidential and must be treated as such in all communications both internal and external. + Travel may be required. + Valid driver’s license is required. **Preferences** + A minimum of five years experience in distribution operations, maintenance and construction. + Thorough knowledge of labor agreements, accident prevention manuals, code requirements, personnel procedures, budgeting and general company policies and procedures. + Knowledge of electrical system construction, operation, and maintenance practices. **Additional Information** Req Id: 112358 Company Code: PacifiCorp Primary Location: Bend Department: Rocky Mountain Power Schedule: FT Personnel Subarea: Exempt Hiring Range: $115,900 - $136,300 This position is eligible for an annual discretionary performance incentive bonus of up to 15% of salary. Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en\_US Employees must be able to perform the essential functions of the position with or without an accommodation. At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

Construction Project ManagerCR Contracting is the leader in Airport, Highway and Municipal asphalt pavement rehabilitationprojects across the Western United States. We pride ourselves in exceptional customer service and first-in-class quality. When you join our team, you become part of our exceptional team in demand across the Western US.As a Project Manager, you'll lead our division teams of foreman and crew leaders. We are looking for a team member who enjoys the complex nature of project navigation and addressing challenges, assigning resources, overseeing logistics, and ensuring seamless communication across teams.Role DescriptionThis is a full-time on-site role for a Project Manager at CR Contracting located in Tumalo Oregon. The Project Manager will be responsible for overseeing and managing construction projects throughout the North West from start to finish, including coordinating with contractors, suppliers, and clients, ensuring quality and safety standards are met, and managing project timelines and budgets.Skills & Qualifications ? Excellent communication skills to connect with teams, contractors, and stakeholders, mitigating delays.? Understanding of market and regional factors impacting project schedules.? 2 years of Construction management/Superintendent experience.? Strong attention to detail and timeliness.? Ability to read and understand plans, drawings, and specifications.? Knowledge of schedule logic, construction management methods, and sequencing.? Knowledge of means and methods of construction management.? Ability to maintain collaborative relationships both internally and externally.? Current driver's license and insurance with a good driving record.TravelTravel is a key component of the Project Manager role. This includes overnight travel a few times a month for multiple days per project in Oregon, Washington, Idaho, California and Nevada. Our busy season follows fair weather and is busiest from April through November. Additionally the Project Manager travels for the construction meetings, which includes, preconstruction meetings to present project schedules, submittal packages and discuss anticipated project execution with project owners and representatives. As well as project progress visits and closeout walk through s with project owners and representatives to confirm punch list completion, quality control and project final expectations.Benefits:-401K-Health Insurance Reimbursement Account (ICHRA), (Health Insurance)-Winter months are a greatly reduced work schedule and flexibility.- Yearly Salary $

Manager, Distribution - Bend, Oregon - #112358 Date: Jun 19, 2024 Location: Bend, OR, US, 97701 Company: PacifiCorp *PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General PurposeManages the day-to-day operations of an electric utility in a geographic territory, region, location or functional unit that has a significant impact on corporate, business unit or organizational objectives. Establishes and implements business objectives, strategies, and plans. Manages and allocates financial and employee resources. Implements and supports company programs and policies. Usually responsible for establishment and adherence to department budget. Develop innovative leadership techniques that will improve the safety of each employee group and the quality of work each employee group performs in an effort to improve efficiencies.ResponsibilitiesParticipate in activities related to the planning, design, building, maintenance, switching and control of the electrical distribution and transmission systems. Analyze market and competition and understands organization’s strengths and weaknesses to identify external threats and opportunities.Adapt strategy to changing conditions by overcoming resistance and supporting those affected by change.Implement strategic business objectives, strategies and plans in support of the company’s strategic goals.Manage and allocates financial and employee resources.Usually responsible for establishment and adherence to department budget.Promote safety in the workplace through demonstrated leadership.Respond to after-hour emergencies relating to the electrical system with both Distribution & Transmission activities/workload.Manage schedules and complete the annual substation maintenance plan and/or capital work.Perform inspections and field audits of the substation maintenance and/or capital work performed.Ensure that a zero accident workplace message is delivered in a convincing manner on a regular basis.Interview hire, train, coach, and develop employees.Implement and deliver more efficient ways to perform the job.RequirementsBachelor’s Degree or the equivalent combination of education and experience in the electric utility or related industry.Completion of the Assistant Manager training program, or equivalent amount of directly related electrical or utility experience.Previous supervisory experience or completion of the Assistant Manager training program.Demonstrated management, administrative, supervisory and leadership skills.Must be flexible and available in responding to after-hour emergencies under short notice on any given day, at any given time. This includes responding to emergencies outside of normal work shift.Ability to lead, motivate and influence employees.Proficiency with computer applications including word processing, spreadsheets and mainframe applications.Excellent communication and interpersonal skills.Must live within assigned work area as agreed upon by the hiring director in order to support daily and after hours operational issues. Ability to conduct business and work with employees while understanding that information acquired in this position is confidential and must be treated as such in all communications both internal and external. Travel may be required.Valid driver’s license is required.PreferencesA minimum of five years experience in distribution operations, maintenance and construction.Thorough knowledge of labor agreements, accident prevention manuals, code requirements, personnel procedures, budgeting and general company policies and procedures.Knowledge of electrical system construction, operation, and maintenance practices. Additional InformationReq Id: 112358 Company Code: PacifiCorp Primary Location: Bend Department: Rocky Mountain Power Schedule: FT Personnel Subarea: ExemptHiring Range: $115,900 - $136,300 This position is eligible for an annual discretionary performance incentive bonus of up to 15% of salary. Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US Employees must be able to perform the essential functions of the position with or without an accommodation. At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Career Segment: Electrical, Mainframe, Equity, Distribution, Manager, Engineering, Technology, Finance, Operations, ManagementPI242566085