Asset Protection Manager Salary in Oregon, USA

Great home furnishings—and great careers—start at American Freight. Founded in 1994, today we have more than 370 direct-to-consumer, warehouse-style stores. As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than 3,500 employees. We foster an inclusive culture and work hard to retain top talent. Our focus on promoting from within has led to hundreds of internal advancements into management and leadership positions. In the past three years we’ve opened nearly 200 American Freight stores, with more to come in the days ahead. Our story is still unfolding, come grow with us! Job Summary: The Operations Manager (OM) is responsible for managing the store warehouse, delivery organization, inventory processes, and other operational aspects of the store. He/she is also responsible for supporting the Store Director in the achievement of driving planned sales, margin, expense reduction, shrink reduction, and profit goals. In the absence of the Store Director, the OM will assume the Store Director’s duties. Responsibilities & Duties: Driving Sales & Operational Execution: Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Manages the warehouse team to ensure proper staffing, achievement of labor plan, execution of backroom standards, support for sales staff and efficiency of the warehouse operations. Manages the delivery team to ensure program operates per company process, proper staffing, compliance with all delivery regulations, certification of all vehicles and drivers, efficiency and optimization of delivery services, proper use of customer routing and notification software, achievement of labor plan, and other delivery metrics. Responsible for execution of all daily store operational activities and ensures all Activity Planner tasks are completed and signed-off by the due date. Full accountability for minimizing shrink & damage expense by maintaining strong operational processes and asset protection controls in the facility. Maintains inventory accuracy by ensuring that accurate cycle counts are performed, scan receiving, and fulfillment processes are completed, manages online order fulfillment process; reconciles store unavailable bins and reviews and acts on other inventory reports as warranted. Oversees the shipping and receiving process to include all Purchase Orders, Transfer Orders, Reverse Flow process, and other product movement is handled correctly within the facility. Trains and coaches team to minimize product damages and employee accidents; assesses damaged inventory to determine salability; ensures all confirmed damage is properly marked-out of inventory. Assists in leading the store to ensure achievement of business goals in revenue, expense reduction, customer satisfaction, inventory shrinkage, and profit. Assists in managing the overall customer experience, including online customer reviews; primary owner of the delivery, and customer pickup, experiences. Responsible for the process of staging Delivery/Customer Pickup merchandise, and for the systemic fulfillment of all delivered orders. Acts as the Manager on Duty.   Managerial: Takes ownership for implementation of corporate programs and initiatives on merchandising, cost management, productivity, cost recovery, and associate morale. Hires, trains, and coaches, a diverse, high-performing warehouse and delivery team Acts as a role model within the unit for abiding by and holding others accountable for the Code of Conduct and overall business practices Manages training for all delivery and warehouse personnel. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed. Manages warehouse and delivery labor expense to store financial plan. Manages building safety and security per company processes; primary store owner of facilities issues. Partners with Corporate Facilities Team and Corporate Asset Management as needed.   Administrative: Creates scheduling policies that keep the warehouse team staffed and delivery routes covered; assists with sales floor scheduling in the absence of the Store Director. Ensures store presentation standards are maintained to company expectations. Manages compliance for all warehouse and delivery personnel; ensures that all delivery drivers are fully compliant with all Department of Transportation (DOT) requirements. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethic policies. Completes paperwork, within established guidelines, related to entering trucks and confirming pickup/delivery dates. Performs other duties as assigned. Is proactive in assuming responsibility for needs of the store/store team. Qualifications: Educational: High School Diploma or Equivalent required, bachelor’s degree preferred. Experience: Previous experience as a Warehouse Lead or Sales Lead; experience with retail sales, receiving, inventory management, shrink prevention, last-mile delivery, and model store standards, is preferred. Ability to work a flexible schedule, 45 hours a week minimum, exclusive of meals and breaks, including evenings and most weekends. Must be able to lift at least 50 lbs. Excellent customer service and communication skills. Desire and ability to move forward within the organization.   Preferred Skills: Strong leadership, coaching, and associate development skills. Action oriented, with strong skills in execution. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations. Experience with Physical Inventory Processes preferred. COMPENSATION: As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $49,400 to $54,340 per year.   American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations

Great home furnishings—and great careers—start at American Freight. Founded in 1994, today we have more than 370 direct-to-consumer, warehouse-style stores. As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than 3,500 employees. We foster an inclusive culture and work hard to retain top talent. Our focus on promoting from within has led to hundreds of internal advancements into management and leadership positions. In the past three years we’ve opened nearly 200 American Freight stores, with more to come in the days ahead. Our story is still unfolding, come grow with us! Job Summary: The Operations Manager (OM) is responsible for managing the store warehouse, delivery organization, inventory processes, and other operational aspects of the store. He/she is also responsible for supporting the Store Director in the achievement of driving planned sales, margin, expense reduction, shrink reduction, and profit goals. In the absence of the Store Director, the OM will assume the Store Director’s duties. Responsibilities & Duties: Driving Sales & Operational Execution: Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Manages the warehouse team to ensure proper staffing, achievement of labor plan, execution of backroom standards, support for sales staff and efficiency of the warehouse operations. Manages the delivery team to ensure program operates per company process, proper staffing, compliance with all delivery regulations, certification of all vehicles and drivers, efficiency and optimization of delivery services, proper use of customer routing and notification software, achievement of labor plan, and other delivery metrics. Responsible for execution of all daily store operational activities and ensures all Activity Planner tasks are completed and signed-off by the due date. Full accountability for minimizing shrink & damage expense by maintaining strong operational processes and asset protection controls in the facility. Maintains inventory accuracy by ensuring that accurate cycle counts are performed, scan receiving, and fulfillment processes are completed, manages online order fulfillment process; reconciles store unavailable bins and reviews and acts on other inventory reports as warranted. Oversees the shipping and receiving process to include all Purchase Orders, Transfer Orders, Reverse Flow process, and other product movement is handled correctly within the facility. Trains and coaches team to minimize product damages and employee accidents; assesses damaged inventory to determine salability; ensures all confirmed damage is properly marked-out of inventory. Assists in leading the store to ensure achievement of business goals in revenue, expense reduction, customer satisfaction, inventory shrinkage, and profit. Assists in managing the overall customer experience, including online customer reviews; primary owner of the delivery, and customer pickup, experiences. Responsible for the process of staging Delivery/Customer Pickup merchandise, and for the systemic fulfillment of all delivered orders. Acts as the Manager on Duty.   Managerial: Takes ownership for implementation of corporate programs and initiatives on merchandising, cost management, productivity, cost recovery, and associate morale. Hires, trains, and coaches, a diverse, high-performing warehouse and delivery team Acts as a role model within the unit for abiding by and holding others accountable for the Code of Conduct and overall business practices Manages training for all delivery and warehouse personnel. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed. Manages warehouse and delivery labor expense to store financial plan. Manages building safety and security per company processes; primary store owner of facilities issues. Partners with Corporate Facilities Team and Corporate Asset Management as needed.   Administrative: Creates scheduling policies that keep the warehouse team staffed and delivery routes covered; assists with sales floor scheduling in the absence of the Store Director. Ensures store presentation standards are maintained to company expectations. Manages compliance for all warehouse and delivery personnel; ensures that all delivery drivers are fully compliant with all Department of Transportation (DOT) requirements. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethic policies. Completes paperwork, within established guidelines, related to entering trucks and confirming pickup/delivery dates. Performs other duties as assigned. Is proactive in assuming responsibility for needs of the store/store team. Qualifications: Educational: High School Diploma or Equivalent required, bachelor’s degree preferred. Experience: Previous experience as a Warehouse Lead or Sales Lead; experience with retail sales, receiving, inventory management, shrink prevention, last-mile delivery, and model store standards, is preferred. Ability to work a flexible schedule, 45 hours a week minimum, exclusive of meals and breaks, including evenings and most weekends. Must be able to lift at least 50 lbs. Excellent customer service and communication skills. Desire and ability to move forward within the organization.   Preferred Skills: Strong leadership, coaching, and associate development skills. Action oriented, with strong skills in execution. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations. Experience with Physical Inventory Processes preferred.   American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations

Position Summary:Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Knowledge of Fred Meyer policies, procedures and organizational structure Bachelors degree in criminal justice Retail security experience Law enforcement experience Ability to continue education High school diploma or general education degree (GED) or a combination of relevant education and experience Minimum 18 years of age/21 years of age in Alaska Ability to pass a drug test Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail Ability to handle sensitive information while maintaining a high degree of confidentiality Ability to organize/prioritize tasks/projects Familiarity with loss prevention terms and processes Proficient Microsoft Office skills Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Detect, deter and/or detain external theft suspects Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft Monitor large shrink areas in stores Report incidents to the asset protection manager Support customer and associate relations through communication and training Provide credible court testimony Identify areas of high theft Verify compliance with corporate policies Promote and follow company initiatives Maintain flexibility to work any shift, overtime and weekends on a regular basis Must be able to perform the essential functions of this position with or without reasonable accommodation

Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! Minimum - High School Diploma or GED - Strong attention to detail- Strong critical thinking skills, attention to detail and ability to draw conclusions- Demonstrated ability to maintain confidentiality and protect sensitive information- Ability to work in a fast-paced environment- Ability to work within strict time frames/resolute deadlines Desired - Ability to speak a second language- Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service- Acknowledge customers in a friendly manner as they enter and exit the store- Maneuver in the store s entry and exit areas- Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed- Respond to activations of Electronic Article Surveillance (EAS) systems- Assist customers with deactivation of EAS devices- Answer customer questions concerning the location of items or sections within the store- Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior- Assist customers with bascarts that may lock up with Purcheck- Report safety concerns to supervisor- Comply with corporate policies and promote/follow company initiatives- Maintain flexibility to work any shift- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Position Summary:Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Knowledge of Fred Meyer policies, procedures and organizational structure Bachelors degree in criminal justice Retail security experience Law enforcement experience Ability to continue education High school diploma or general education degree (GED) or a combination of relevant education and experience Minimum 18 years of age/21 years of age in Alaska Ability to pass a drug test Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail Ability to handle sensitive information while maintaining a high degree of confidentiality Ability to organize/prioritize tasks/projects Familiarity with loss prevention terms and processes Proficient Microsoft Office skills Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Detect, deter and/or detain external theft suspects Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft Monitor large shrink areas in stores Report incidents to the asset protection manager Support customer and associate relations through communication and training Provide credible court testimony Identify areas of high theft Verify compliance with corporate policies Promote and follow company initiatives Maintain flexibility to work any shift, overtime and weekends on a regular basis Must be able to perform the essential functions of this position with or without reasonable accommodation

Manning the construction entrance during a store remodel. Fred Meyer also requires that all associates perform tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! Minimum - High School Diploma or GED - Strong attention to detail- 18 years of age- Exceptional customer service skills- Ability to work in a fast-paced environment Desired - 6 months of related retail experience- Familiarity with industry/technical terms and processes- Direct customer vehicle traffic in the parking lot, maintain flow of vehicle and pedestrians, call for bascarts to be gathered, thank as many customers as possible, and follow other directions from asset protection manager during Grand Opening events- Collect all temporary badges daily- Ensure each person entering the building signs in and out each day without exception- Contact asset protection manager and page supervisor or PIC when someone needs access to the building, but does not have the required documentation or identification- Maintain compliance with corporate policies- Promote and follow company initiatives- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Serve our business community by professionally assisting management in the protection of our property and personnel. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum High school diploma or general education degree (GED) Minimum 18 years of age Ability to pass drug test Ability to work in a fast-paced environment Ability to work weekends on a regular basis and overtime on a frequent basis Ability to work any shift Ability to pass a typing and writing test Ability to maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Ability continue education Ability to travel independently Proficiency with Microsoft Office Suite and site-specific computer programs Valid driver's license Desired Military, private security and/or retail security experience Ability to operate: forklift, tugger, and motorized cart Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Provide complete and accurate records of all in-coming and out-going traffic in accordance with the Kroger Logistics Loss Prevention Manual and site specific procedure manuals Monitor pedestrian traffic Conduct rover/patrols of interior and exterior of Distribution Center in accordance with site specific procedure manuals Respond to emergencies in and around the Distribution Center Report and document all policy/safety violations Collect and record preliminary information needed for theft and accident investigations Conduct closed circuit TV surveillance in accordance with site specific procedure manual Must be able to pass a site specific Proficiency Exam within 90 days of employment Must be able to perform the essential functions of this position with or without reasonable accommodation

Location: Eugene, ORCategories: Information Technology, Computer and Information ScienceDepartment: Information ServicesAppointment Type and Duration: Regular, OngoingSalary: $70,000 - $90,000 per yearCompensation Band: OS-OA08-Fiscal Year 2023-2024FTE: 1.0Application Review BeginsJuly 22, 2024; position open until filledSpecial Instructions to ApplicantsTo be considered for this position, please submit a complete application. Complete applications must include a cover letter and resume that address how you meet the minimum and preferred qualifications, as well as professional competencies.We are interested in finding the best candidate for the position. We encourage you to apply, even if you don’t think you meet every one of our preferred qualifications--use your cover letter to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring.Department SummaryInformation Services (IS) is the central information technology organization at the University of Oregon, delivering a broad range of technology and services to the university. IS consists of four major functional areas, each led by a direct report to the VP-CIO: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides engineering and support for research IT services and high-performance computing, networking, compute, storage, voice, data centers, audio-visual and classroom technologies, and UO staff supporting Link Oregon, Oregon’s state-wide research and education network.IS has developed its IT governance practices to sustain alignment between university priorities and its values, resources, and measures of success. The IT Steering Committee, the highest governance entity, helps IS leadership continue to position the organization for optimal impact.UO Information Security Office (ISO) -ISO comprises four teams, each focusing on a set of principles and practices established by the NIST Cybersecurity Framework (v.1.1) that Information Services has established as the operational framework for the University’s approach to information security:Information Security Services & Operations (ISSO) -ISSO focuses on the identify, protect, and detect functions of the NIST cybersecurity framework. The ISSO deploys technologies to protect the university’s resources and communication channels. This team oversees the identification of institutional assets, updates their risk representation, and provides services to protect them. Programs managed by this function include vulnerability management, email security and phishing protection, threat defense tools like intrusion defense (IDS) and intrusion protection (IPS) systems, security incident event management (SIEM). The ISSO team works with the community to advise regarding the buildout and operation of secure infrastructure to support the university academic, research, and administrative missions.Cyber Security Operations Center (CSOC) -CSOC focuses on the detect, respond, and recover functions of the NIST framework. The CSOC manages the university threat-intelligence feeds for indications of compromise, threat hunting, starting incident-response functions, and guiding the recovery after an incident. The group is staffed using university students who rotate through three roles: a) CSOC Analyst, b) Incident Response Analyst and c) Compliance Analyst, during the time they are part of the group.Information Security Risk & Compliance (ISRC) -ISRC focuses on supporting all five functions of the NIST cybersecurity framework from the point of view of compliance and controls development. The ISRC works on the creation of policies, standards, controls, guidelines, and procedures that support the information security program. The group works with the university contracts management teams in performing risk and compliance capabilities assessments related to information security for third-party vendors and research contracts. In addition, the team manages UO’s cybersecurity awareness and training program and collaborates with compliance management for GLBA, HIPAA, FERPA, PCI, Red Flag, NIST, and other regulatory requirements relevant to the University.Information Technology Disaster Recovery (ITDR) Program -ITDR is a new function of the ISO created in 2022 as the result of one of the objectives identified during an internal information security program review. The ITDR function defines the set of procedures and supporting documentation that enables the university to restore core IT services as part of its overall business continuity plan. The program identifies critical applications and dependencies, defines an appropriate (and desired) recovery timeline based on a business impact analysis, and creates step-by-step incident-response plan for those critical applications. The program manager assigned to this function works with all IT solutions and services providers to build IS’ ITDR plan and make it actionable.The Information Security Office works closely with other areas within Information Systems. Chief among these are Enterprise Solutions, which is responsible for identity and access management; Customer Experience, which includes endpoint management; and Technology Infrastructure, which has operational responsibility for network security. The CISO works closely with the peers who lead these areas on strategy and on shared commitments to implementation.ISO’s annual expense budget, including payroll, is $3M. Its professional staff sustain hybrid working arrangements and are supported by 15 students who work largely in the cybersecurity operations center. The University has invested significantly in ISO resources over the last several years in terms of both staff and systems as well as student support.A subcommittee of the IT Steering Committee, the Information Security and Privacy Governance subcommittee, enables the Chief Information Security Officer to understand, shape, and align with overall governance and university priorities and initiatives.Position SummaryThe Cybersecurity Awareness Training and Outreach Program Manager reports to the Chief Information Security Officer and works under the direction of Information Security Office leadership to manage and execute cybersecurity awareness programs for the University of Oregon and drive a security-minded culture across employees, faculty, students, contractors and third parties. The program manager works with internal stakeholders and external cybersecurity awareness vendors to ensure the program is aligned with leadership’s expectations. Also, the program manager will emphasize employee behavioral change by providing successful training and education content focused on mitigating institutional risk.This individual oversees all components of the cybersecurity awareness program including the development, review, implementation, and maintenance of the organization’s information security awareness program, as well as identification of top human risk to the university and behaviors that need to change to mitigate those risks and identify any roles which would require additional or more specialized training and ensure those roles receive it. They will create a positive program that engages staff, faculty, students, and contractors, to include focusing on changing behaviors both at home and at work. Ultimately, we want our community to demonstrate the same secure behaviors regardless of where they are or the devices they are using.The program manager will oversee outreach campaigns aimed at communicating information security program practices, policies, and standards to members of the university community. They will also provide information about success metrics and key performance indicators as well as manage the delivery of the Oregon Cyber Resilience Summit.Successful candidates combine business acumen, effective communication, and technical aptitude to provide cybersecurity content serving all levels of proficiency, from beginners to experts. The program manager measures the efficacy of the cybersecurity awareness program, communicates metrics to information security office leadership and makes recommendations to improve the university’s resiliency. In addition, the program manager is adept at developing trust and earning respect so that regardless of employee ability, all feel welcome to ask questions, share feedback, and support the mission. As a liaison between the Information Security Office and the business units, the program manager is people-centric, a security champion, and an example for others to follow.The position will participate in strategic planning, including goals and objectives for the Information Security Office that support the university’s goals for student success, administrative process improvement, and research and teaching.This position will work with the Chief Information Security Officer to identify and prioritize expenditures as well as look for new cost-effective services/strategies for the delivery of cybersecurity awareness and outreach to the campus community. It is expected that this position will ensure compliance with federal, state, and university policies and regulation, while maintaining appropriate internal control safeguards.Essential PersonnelThis position may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.Minimum Requirements• BA or MA in Information Assurance, Education, Communications, Marketing, Psychology, or a related field (or 5+ years relevant experience in these areas).• 3+ years of relevant work experience, preferably in either Information Assurance, Education, Communications, Marketing, or related fields.• Demonstrable experience in technical training or adult education.Professional Competencies• Strong interest in Information Security or Enterprise Risk Management (ERM).• Ability to take initiative, reach out to and coordinate with different people in different departments.• Collaboration with others, to include people in other countries, is a key factor to success.• Understand the concepts of culture and how culture impacts how people both behave and learn.• Excellent communicator and storyteller, adept at collaborating with various groups of people.• Perform duties in a way that advances and supports the mission of the department and university.• Work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions.• Take initiative, looking for what needs to be done and doing it.• Pay close attention to detail.• Maintain a safe and safety-conscious workplace.• Maintain a respectful workplace and model a positive and proactive attitude.• Model the highest ethical standards.• Provide superior customer service.Preferred Qualifications• Three to five years of cybersecurity and training and education practitioner experience.• Project management experience, the ability to plan, manage and maintain a complex, organization-wide program over the longer term.• Understanding of the concepts of information risks and the different elements that make up risk. In addition, have at a minimum a basic understanding of the different concepts of information security.• Understand the concepts of culture and how culture impacts how people both behave and learn.• Display practical knowledge of different communication techniques to ensure people understand and continually apply the required behavioral change necessary to reduce the human factors’ risk.• Ability to communicate complex messages in a simple, clear and concise manner within our organization. In addition, have experience with different types of communications methods, to include social media, blogging, webcasts, printed materials, hosted events and other methods. A key part of effective engagement is leveraging multiple methods of communications.• Preferable, but not required: PMP, GSEC, GISP, CRISC, CISSP.FLSA Exempt: Yes