Executive Director, Institutional Effectiveness and PlanningSalary$97,167.69 - $132,928.67 AnnuallyLocation Rogue Community College, ORJob TypeManagerial/SupervisoryJob Number01771DivisionGovernanceDepartmentOffice of Institutional Effectiveness and PlanningOpening Date05/31/2024To apply, visit: https://www.schooljobs.com/careers/roguecc/jobs/4521695/executive-director-institutional-effectiveness-and-planningPosition Title: Executive Director, Institutional Effectiveness & PlanningGroup / Grade: MClassification: Managerial/SupervisoryWork Location: All Campuses Overtime Eligible: ExemptDivision: GovernanceDifferentials: N/ADepartment: Office of Institutional Effectiveness & Planning Reports To: College PresidentSupervision Received: Works under the general direction of the College President.Supervisory Responsibility: Supervises Management, Administrative/Confidential, Classified, Student, Volunteer, and/or Temporary Staff.Position Summary The Executive Director of Institutional Effectiveness & Planning is responsible for leading and managing the Office of Institutional Effectiveness & Planning (OIEP). This position focuses on working collaboratively to lead the development of an evidence-based inquiry and decision-making culture, leads institutional strategic planning, and serves as the college's Accreditation Liasion Officer (ALO). This position is responsible for ensuring alignment of the college's strategic objectives with operational practices, aiming to foster a culture of continuous improvement to achieve mission fulfillment. Examples of Duties - Essential FunctionsPrimary Responsibilities 1. Supervision and LeadershipHire, evaluate performance, train, provide guidance and feedback, and discipline assigned staff in accordance with established procedures and bargaining agreements.Evaluate and oversee professional development plans and goals in support of the College's mission and in accordance with good management practices, policies, and collective bargaining agreements. Lead and/or serve as a member of councils, committees, task forces, and teams as assigned.2. AccreditationOrganize and oversee self-study by coordinating and collaborating with groups and individuals across the college. Act as the primary point of contact between the college and our accrediting body. Ensure the accurate collection and analysis of institutional data and compile the findings into a comprehensive report that meets the accrediting body's standards.Coordinate all logistics related to accreditation visits, including scheduling, hospitality, and itinerary planning. Lead the development of an action plan to address any recommendations or deficiencies noted by the accrediting body in an accreditation report. This involves collaboration with various departments to ensure timely and effective implementation of these improvements and monitoring progress to report back to the accrediting body.3. Strategic Planning Lead the development of the college's multi-year strategic plan. This involves conducting environmental scans, facilitating stakeholder meetings, and synthesizing input to create a document outlining key goals, achievement strategies, and performance metrics.Provide guidance and support to departments, groups, and individuals across the college in support of alignment between operational plans and the institutional strategic plan.Establish a framework for monitoring the implementation of strategic initiatives. Oversee the development and maintenance of data dashboards to track key performance indicators (KPIs) and present regular progress reports to Senior Leadership, highlighting achievements and areas needing attention.Organize annual strategic planning retreats for senior leadership and key stakeholders.Identify and engage with potential external partners, such as local businesses, government agencies, and other educational institutions, to develop collaborative projects that support the college's strategic objectives, in coordination with Senior Leadership and E-team.4. Data Governance and Institutional Research Present comprehensive reports on institutional metrics to internal and external stakeholders as assigned, including Senior Leadership, E-team, the Board of Education, and accrediting bodies. Organize and lead training sessions for college faculty and staff on data literacy and analysis techniques to empower them to effectively use institutional data in their roles. Oversee the design and implementation of a quality assurance system that routinely checks the integrity and reliability of institutional data, in collaboration with the Director of Institutional Research. Provide guidance in implementing research projects that provide data support for strategic decision-making. In collaboration with the Chief Information Officer, the Director of Institutional Research, and others, establish and maintain comprehensive data governance policies to ensure data accuracy, privacy, and security across the college. 5. Strategic Initiatives and Special ProjectsOversee and manage special projects as assigned, facilitating and coordinating efforts across the college to ensure seamless integration into the college's operations and alignment with strategic goals as applicable.Conduct and supervise research relevant to special projects. This could involve assessing community needs, exploring new educational trends, and evaluating the potential impact of proposed initiatives to inform decision-making and strategic planning. Develop and implement evaluation strategies to assess the success of special projects and communicate regularly with college leadership regarding status, progress, challenges, successes, and insights. 6. Other Duties as Assigned Engages in professional growth opportunities as assigned.Performs other duties as assigned. Institutional Expectations Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.Embraces and leverages appropriate technology to accomplish job functions.Provides high quality, effective service through learning and continuous improvement.Screening CriteriaQualifications & Additional Position Information1. Minimum QualificationsEducation – Master's degree in Education, Business Administration, or other relevant field is required.Experience – Five years of progressively responsible experience in one or more of the following areas: institutional effectiveness, strategic planning, accreditation processes, institutional research, outcomes assessment, or related areas of administrative leadership.Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s).2. Preferred QualificationsExperience in higher education, particularly within the community college environment.Prior experience serving as an Accreditation Liaison Officer (ALO) or in a similar position that requires detailed knowledge and application of accreditation standards and strategic oversight.3. Essential Knowledge, Skills, & Abilities (Core Competencies) Knowledge – Understands the specific accreditation requirements and standards for higher education institutions, especially as they apply to community colleges. Familiarity with the process of preparing for accreditation reviews, self-studies, and periodic reporting requirements. Comprehensive knowledge of data governance principles and practices, including data privacy laws (e.g., FERPA), data quality assurance, and data security measures. Proficiency in data analysis and the use of data to inform decision-making and institutional planning. Understanding of the regulatory and policy environment surrounding higher education. This includes state and federal education laws, grant compliance, and other regulatory issues that affect community colleges. Familiarity with information systems used in higher education for data collection, analysis, and reporting.Skills – Skills in leading diverse teams, managing change, and fostering a culture of continuous improvement. Ability to communicate effectively with various stakeholders, including faculty, staff, students, and external partners. Strong project management skills to handle multiple projects simultaneously, from strategic planning retreats to data system overhauls. Ability to prioritize tasks, delegate effectively, and maintain meticulous attention to detail. Excellent verbal and written communication skills to articulate strategic visions, write reports, and present data insights to various audiences. Strong interpersonal skills to facilitate workshops, negotiate with partners, and engage with community leaders. Skills in using technology to streamline processes, enhance data accessibility, and support strategic decision-making. Abilities – Expertise in strategic planning methodologies, including environmental scanning, SWOT analysis, and scenario planning. Ability to align strategic plans with operational activities and long-term institutional goals. Understand, apply, and demonstrate the College's core leadership competencies; work in a team environment with diverse populations; analyze data, think creatively, make objective decisions, and prioritize; engage in critical thinking and problem-solving regarding complex data and data needs; manage multiple projects effectively and efficiently; proactively problem solve; plan, supervise, train, and develop staff; implement, direct, review and monitor programs and budgets; collaborate and communicate effectively and respectfully with staff, management team, client colleges, faculty, and the public; work effectively and collaboratively as a member of various management teams, councils, and committees; represent the college and its programs professionally; cope effectively with conflict; meet deadlines; work a flexible schedule including occasional evenings; drive a vehicle and travel within College district; and operate standard office equipment. Physical ability to perform the essential job functions. Pass a criminal background check.4. Other Requirements For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.5. Remote Work Options (see AP 7239 Working Remotely for more details)This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.6. Physical DemandsThe physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.Manual dexterity and coordination are required for less than half of the daily work period, which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility, including the ability to move materials up to 5 pounds daily and 5-25 pounds rarely. This position requires both verbal and written communication abilities.7. Working ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate, and the lighting is adequate.Additional Posting InformationThis is a Managerial/Supervisory position in the Office of Institutional Effectiveness and Planning. Starting compensation will be based on Grade M of the salary schedule, in accordance with initial placement per the current Management, Administrative, and Confidential Employee Handbook. The compensation estimation below is based on the 23-24 salary schedule; effective July 1, 2024, the salary schedule will increase by 3.4%. Consideration will be given to related experience and educational achievement. An image without descriptionThe position will remain open until filled, with screening scheduled to begin on 07/01/2024. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609. Public Service Loan ForgivenessRogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.Copyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-cd6e32043b065d499e2b082a2cbe4f43

ACIO for Customer Experience & Artificial Intelligence

Jobelephant.com, Inc., Eugene

ACIO for Customer Experience & Artificial Intelligence Job no: 533921Work type: Officer of AdministrationLocation: Eugene, ORCategories: Administrative/Professional, Executive/Management/Director, Information Technology, Operations/Infrastructure, Computer and Information Science, Planning/Project Management, Data ScienceDepartment: Information ServicesAppointment Type and Duration: Regular, OngoingSalary: $136,400 - $181,000 per yearCompensation Band: OS-OA13-Fiscal Year 2023-2024FTE: 1.0Hybrid eligibleApplication Review Begins July 9, 2024; position open until filledSpecial Instructions to Applicants To ensure consideration, please include the following with your online application:1) A current resume or CV;2) A cover letter that demonstrates your relevant skills and experience, what is meaningful to you about the role, and any transferable skills, accomplishments, and other qualities you would bring.Department Summary Information Services (IS) is the central information technology organization at the University of Oregon, delivering a broad range of technology and services to the University. IS consists of four major functional areas, each led by a direct report to the VP-CIO: Customer Experience and Artificial Intelligence, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides engineering and support for research IT services and high-performance computing, networking, compute, storage, voice, data centers, audio-visual and classroom technologies, and UO staff supporting Link Oregon, Oregon's state-wide research and education network.Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.Position Summary Reporting to the Vice President and Chief Information Officer, the Associate Chief Information Officer (ACIO) for Customer Experience (CX) and Artificial Intelligence (AI) will play a pivotal role in shaping the future of our IT organization, driving transformative initiatives, and ensuring alignment with broader university objectives. The ACIO for CX and AI provides leadership and direction to teams responsible for User Support Services, IT Service Management, the IT Project and Program Management Office, and IT Communications and Marketing, and serves as the central point of leadership in Information Services for Artificial Intelligence at the University of Oregon.The ACIO for CX and AI will collaborate closely with senior leaders, and champion initiatives to enhance operational effectiveness, service delivery excellence, strategic communications efforts, and cultivate customer relationships and engagement. They will play a key role in fostering collaboration and optimizing performance across Information Services for a seamless, consistent, and high-quality delivery of customer service; streamlining project and program management processes for IT governance; developing IT communications and marketing campaigns; and enhancing IS' reputation for excellence in customer experience.The ACIO for CX and AI will also serve as the central point of leadership in Information Services for Artificial Intelligence at the University of Oregon. The ACIO for CX and AI will work in partnership with the university's executive/senior leaders (SVPs, VPs, Provost, VPRI, Deans) and Information Services' executive leadership team to develop and execute a comprehensive AI strategy and roadmap in alignment with the university's strategic plan to meet academic, research and administrative priorities. Essential to the role is collaborating with cross-functional teams across the university to identify AI opportunities, promote data-driven decision-making, and drive innovation.Essential PersonnelThis position may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.Minimum Requirements Master's degree and 8+ years of relevant experience, or a bachelor's degree and 10 years of relevant experience, or an equivalent combination of related education and experience. 8+ years in progressive leadership roles overseeing IT operations, support services, service delivery, and project management functions, including strong understanding of IT service management frameworks (e.g., ITIL), project management methodologies (e.g., PMBOK, Agile), and governance practices. Demonstrated experience driving organizational transformation, developing strategies and roadmaps, process optimization, and innovation within medium- or large-scale IT environments. Demonstrated track record of advancing equity, inclusivity, and diversity in and through the staff and activities of an information-technology organization.Professional Competencies Ability to work effectively with faculty, staff, researchers, and students from a variety of diverse backgrounds. Demonstrated problem-solving skills. Ability to work independently as well as in a team-oriented, collaborative environment. Ability to deal efficiently and effectively with a wide range of vendors. Ability to lead in rapidly changing technology, policy, and legal domains. Ability to operate and communicate effectively while meeting deadlines and completing projects, focusing attention on strategic goals, tactical implementations, and operational excellence. Ability to establish and sustain the confidence of senior leadership, colleagues, and customers. Knowledge of management and administration principles and practices for managing direct reports, short- and long-term budget planning, human relations, and team-building skills. Excellent communication, interpersonal, and leadership skills, with the ability to influence and collaborate across all levels of the organization. Strategic thinker with a forward-looking mindset, analytical acumen, and a results-driven approach to problem-solving.Preferred Qualifications Advanced degree from an accredited college or university. 6+ years of technology/process improvement experience. Experience with, or certifications in, change management, lean / six sigma. Knowledge or experience focusing on data quality and improvement, data literacy, data management, and data governance. An understanding of bias and fairness considerations in AI algorithms and models.FLSA Exempt: YesAll offers of employment are contingent upon successful completion of a background inquiry.The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at [email protected] or 541-346-5112.UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report. To apply, visit https://careers.uoregon.edu/en-us/job/533921/acio-for-customer-experience-artificial-intelligenceCopyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-5a28286631c2824293c1a36664bf6fcd