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Incident Manager Salary in Utah, USA

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Learn more about Careers at Murray State University.About Murray State Benefits:Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, generous paid holidays, vacation, sick, and paid parental leave, as well as many other benefit offerings. Please refer to the Murray State Benefits page for more information.Equal Opportunity Employment/Diversity Information:Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Women and minorities are encouraged to apply. Murray State University is an equal education and employment opportunity, M/F/D, AA employer.Type of Employment:Regular Full-TimeWork Location:Hopkinsville, KYEmployment Term:12 MonthsPosition Type:Staff - Exempt (Monthly)Department:Breathitt Veterinary CenterSummary of Job Duties and Responsibilities:Oversees the Quality Management System, Safety, and Biosecurity programs of a Level 1 National Animal Health Laboratory. 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Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWorkday's Technical Support Delivery teams are driven by a passion for our products and the success of our customers' user experience. We're a diverse group of people, with an invaluable mix of experience and backgrounds, located in our collaborative Salt Lake City office!We promote Workday's core values, with 'Employees' being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and well-being, and are proud to champion equal opportunities for everyone.We are looking for someone who has a creative approach and is eager to learn, support their colleagues, empower their team, love our customers and have fun.About the RoleWe're looking for a hands-on, customer centric Support Manager to join our global support team in Salt Lake City, Utah.This role plays a significant role in ensuring a smooth day to day operations of the technical support team supporting customers using Workday Spend Products (Core Spend - Procurement and Inventory), as well as Expenses and Strategic Sourcing.You will be managing a mature, global team across countries and different time-zones and will be expected to take responsibility for resourcing for all your key products. If you are a People Leader, dedicated as an advocate for both your team, your peers and Workday customers, you will be a great fit!Note on this role:- Typical schedule is 9am to 6pm, with flexibility to accommodate coverage and peers as needed.- Requires holiday shift coverage, and after hours/weekend on-call shifts for escalations and incidents, with on-call Manager rotation approximately every 7 weeks.- This role operates in a flex model with at least 50% of time spent in office.About YouExperienced in leading a SaaS software support team and/or experience with running software engineering teams.Background indicating solid technical support experience and understanding - particularly within enterprise software applications.Solid grasp of case handling processes and standard support procedures.Support operations experience including managing queues, resource scheduling, quality assurance and SLA/metrics reporting.Ability to develop and maintain cross functional relationships with Services, Development, Product and CX leadership. Coaching and mentoring all levels of Support Engineers/Analysts on day to day work, providing insights on critical and blocking issues, and enabling career development and career experience opportunities.Basic QualificationsBachelor's/Master's degree or foreign equivalent degree in Business Management, Information Systems, Computer Science, or a related field - or equivalent work experience.4+ years leading a technical support team and/or experience with managing software engineering teams.6+ years of customer support experience, providing technical/functional application support for software and environment issues within enterprise software applications: SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, and/or Cornerstone.An understanding of basic Supply Chain software processes and knowledge of the Spend [Supplier/Procurement/Inventory], or Financial Accounting or Expense Management domain.Other QualificationsExcellent written and verbal communication.An understanding of the Software Development Life Cycle [SDLC] processes.Well organized, operationally strong, customer focused.Previous experience or knowledge of finance and accountingSolid understanding of case handling processes and escalation procedures.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.Primary Location: USA.UT.Salt Lake City Primary Location Base Pay Range: $113,600 USD - $170,400 USD Additional US Location(s) Base Pay Range: $107,900 USD - $204,000 USDOur Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Asset Protection Security Specialist (HR)
The Kroger Co., Sandy
Position Summary:Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Knowledge of Fred Meyer policies, procedures and organizational structure Bachelors degree in criminal justice Retail security experience Law enforcement experience Ability to continue education High school diploma or general education degree (GED) or a combination of relevant education and experience Minimum 18 years of age/21 years of age in Alaska Ability to pass a drug test Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail Ability to handle sensitive information while maintaining a high degree of confidentiality Ability to organize/prioritize tasks/projects Familiarity with loss prevention terms and processes Proficient Microsoft Office skills Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Detect, deter and/or detain external theft suspects Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft Monitor large shrink areas in stores Report incidents to the asset protection manager Support customer and associate relations through communication and training Provide credible court testimony Identify areas of high theft Verify compliance with corporate policies Promote and follow company initiatives Maintain flexibility to work any shift, overtime and weekends on a regular basis Must be able to perform the essential functions of this position with or without reasonable accommodation
Plant Manager
Geneva Pipe and Precast Company, Salt Lake City
Get ready to grow with us!Northwest Pipe Company is the nation’s leading manufacturer of water infrastructure products—and with over 50 years of experience, we’re just getting started! Our business is growing, and we’re looking for great people to grow with us. We’re immediately seeking a Plant Manager to join our Geneva Pipe and Precast team in Salt Lake City, Utah. WE OFFER: Medical, Dental, Vision, Life, and AD&D Insurance (1st of month after hire)Paid Vacation, Holidays, and Sick TimeWeekly Paycheck401k Retirement Savings Plan with Employer MatchBonus PotentialTuition Reimbursement Safety Footwear and Eyewear Voucher (day 1 of employment) Employee Assistance ProgramOpportunities for Career Advancement Values-Driven Culture Committed to Diversity, Inclusion, and Safety  OUR VALUES: Accountability is evident when we do what we say we are going to do and people accept responsibility for their actions. We do not point fingers and blame others. We own our actions.Commitment is not only promising to do something, but actually investing in the necessary effort and actions to make it happen.Teamwork is essential for competing in a challenging and constantly changing business environment. Working together across all job functions is critical to achieving our success.    ABOUT THE JOB: Plans, organizes, leads, and staff’s the Salt Lake City Pre-Cast Concrete operations to achieve divisional objectives. Responsible for facilities, safety, production operations, and shipping functions. Recommends improvements in manufacturing methods.   ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES: Responsible for ensuring company safety program is in place and company is in compliance with all State and Federal, Health and Safety Regulations.Assist in the development and implementation of the State and Federal, Health and Safety Regulations plan for the sites, participate in SHSR monthly meetings & Toolbox talks and provides leadership and coaching to employees to ensure SHSR plans, and standards are met, and plant operations are managed safely.Promptly report, investigate, and mitigate all unsafe working conditions and incidents. Manages the operations to ensure that adequate and efficient human, capital, material, and information resources are available to meet production, delivery schedule and customer requirements. Responsible for the manufacturing organization meeting or exceeding the estimated cost, quality and delivery requirements. Responsible for quality, on – time delivery, and cost results for all products manufactured in the plant and puts action plans in place to address gaps to desired results. Manage site KPI’s & (DIFOT) Delivery In Full On Time Support and participation in Lean Six Sigma initiatives, e.g., OEE, TPM, 5S, visual manufacturing. Facilitates and coordinates process improvements using lean principles to provide competitive manufacturing advantages. Promotes a Continuous Improvement Culture. Develops, establishes and communicates performance targets and measurements for the manufacturing team. Keeps Operations Manager and Human Resources informed about performances issues, plans, and progress in meeting goals. Completes special assignments as directed. Ensure sufficient, trained resources are available to meet business demands. Establishes practices for, and participates in the hiring, training, rewarding, discipline, and corrective action of the personnel in the departments under their direction. Works closely with production control and maintenance departments to ensure equipment is kept in well order, meets equipment uptime targets and conducts regular inspections. Ensures that products are produced to specification and quality standards, in accordance with delivery requirements and cost estimates. Manages and assists in the coordination of effort between the various plant departments and the support group associated with the plant. Identifies capital needs and oversees capital projects in area of responsibility. Authorizes expenditures within area of responsibility. Develops short and long range operating objectives, organizational structures, and staffing requirements for the manufacturing team. Communicate performance targets for the plant to the team. Identify potential employees with the required competencies and assist manager to develop appropriate development plans for key roles. Conduct regular performance review discussions and coaching sessions with employees. Identify training needs and provide appropriate development. Ensure that team members are appropriately recognized and rewarded for their efforts. Ensure procedures are provided for and followed by all operations Act as role model and provide strong, effective leadership to build a strong and committed team.Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position.  KNOWLEDGE, SKILLS, ABILITIES: Proven competency in Operations Supervisor roles including leadership, strong people management and communication skills.Formal training and experience on the use of lean management tools and lean process improvement tools preferred Demonstrated success in partnering with other managers and vendors to influence positive business management. A keen sense of detail and accuracy as well as the ability to see the larger picture. Superior organization skills, especially the ability to prioritize. Demonstrated ability to consistently execute on required tasks/expectations. Demonstrated process improvement thinking required – think through and solve problems, generate new and creative solutions and articulate improvement ideas. Working knowledge of MS Word, Excel and Outlook required. Ability to learn and use newly introduced programs efficiently and accurately.   EDUCATION/EXPERIENCE: College degree in Business, Manufacturing, Engineering or related field preferred. A minimum of seven (7) years’ experience in successfully managing medium to large-scale manufacturing operations, preferable in related industry Our organization maintains a drug-free workplace. Except where prohibited by state law, all offers of employment are conditioned upon successful passing of a drug test and background check.  Northwest Pipe Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. Northwest Pipe Company reserves the right to close the position, with or without notice, if a qualified candidate is identified prior to the close date.
JEWELRY/ASST MANAGER
Fred Meyer Jewelers, Bountiful
Position Summary: Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Based in Portland, Oregon, Fred Meyer Jewelers merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer Jewelers customers in over 120 store locations throughout the United States.Because Fred Meyer Jewelers is one of the largest and fastest growing jewelers in America, your career path, which can take you where you want to go. Whether your interest is to be a Sales Professional in the Northeast, a Store Manager in the Midwest or a Regional Supervisor in the Sun Belt ... chances are Fred Meyer Jewelers is there with exciting career opportunities for you.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer Jewelers family! Desired Previous Job Experience: Knowledge of Fred Meyer Jewelers policies, procedures Management experience Proficiency with Microsoft Outlook, First Place, Act , Intranet Experience directing/participating on project teams Minimum Position Qualifications/Education: High school diploma or general education degree (GED) plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experience Minimum 18 years of age Ability to pass drug test Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Diamond Council of America (DCA) courses completed within a year from being hired to this position Essential Job Functions: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Maintain profitability of location through sales and proper shrink and expense control Achieve personal sales targets by turning every customers lifes meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting Support store manager in training and development of sales professionals; follow-up on initial onboarding training of new team members Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties) Foster life-long emotional connections with customers by clienteling Support the coordination of the operations functions Display merchandise and promotional materials in accordance with corporate merchandising plans Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems Provide product knowledge, features and benefits to customers when presenting merchandise Estimate repairs and inspect/clean customer jewelry Perform watch battery replacements and band adjustments Suggest designs for custom jewelry Follow receiving and processing procedures Maintain overstock/understock conditions to retain ordering system integrity Maintain daily/weekly sales and take appropriate action Respond to customer comments/complaints Complete customer incident and associate incident/accident report forms Participate in inventory process Complete case counts Assist with and process time and attendance Develop staff scheduling and enter weekly work schedule for associates Assist with special maintenance arrangements for location Maintain flexibility to work any shift, including holidays and overtime Travel to other store locations to provide back-up coverage on an occasional basis Must be able to perform the essential functions of this position with or without reasonable accommodation
Vice President of Operational Risk Management, Client Onboarding
Hanover, Salt Lake City
(This role requires a combination of either 1st or 2nd line of defense operational risk management experience, coupled with client-onboarding experience)Our client, a leader in wealth management and investment banking, is seeking to hire a VP of Operational Risk Management for their newly formed Transaction, Execution, and Processing Risk (TEPR) team (This role is of a similar level to an Executive Director position at most major banks).Position Overview:The TEPR team is a 2nd Line of Defense team with a focus on independently overseeing and challenging the execution & processing risks of transaction lifecycles of the Firm.We are seeking a Vice President of Transaction, Execution, and Processing Risk to support the team's efforts in managing the transaction-related operational risks across the Firm, specifically in regard to client onboarding. This role requires a deep understanding of financial transaction lifecycles as well as an understanding of a financial institution's operational risk management framework elements. The successful candidate will provide subject matter expertise and set the strategic direction in managing transaction, execution, and process risks of the Firm, oversee the proper execution of the Firm's ORMF, and collaborate with senior stakeholders within the Risk Division and across relevant business Segments of the Firm.Responsibilities:Contribute to the development, implementation, and maintenance of the firm's strategy for managing transaction, execution, and processing risk, aligning with the Firm's overall risk management frameworkUnderstand the process flows of the Firm's transaction lifecycles across multiple business SegmentsSet minimum controls requirements for transaction lifecycle activitiesIdentify, analyze, and challenge transaction execution and processing risks with a horizontal view across the business segmentsUtilize data analytics and reporting tools to support the 2LoD analyses and challengesEstablish a 2LoD metrics program to support a qualitative/quantitative to maintain ongoing monitoring, triggers, escalation, and mitigating actions of the relevant control vulnerabilities and risk profile changesEvaluate the impact and likelihood of risks, as well as review the adequacy and effectiveness of existing controls and recommend enhancementsPerform detailed reviews of TEPR-related incident trends to identify significant risks or control deficiencies and ensure remediation of issues comprehensively and timely.Prepare and present comprehensive risk profile reports to senior management, highlighting key risk themes, trends, and strategic recommendations.Develop presentation materials and conduct sessions to educate staff on transaction execution and processing risksRaise awareness about risk management practices and promote a risk-aware culture across the organizationMentor and guide a team of risk managers, fostering professional growth and skill developmentProvide subject matter expertise during internal and regulatory audits and examinations as well as thought leadership within the organization.Qualifications and skills:Bachelor's degree or equivalent requiredMaster's degree in Finance, Business, Risk Management, or a related field; professional certifications in risk management (e.g., FRM, CIA) are desirable but not mandatory10+ years of experience in operational risk management, with subject matter expertise in managing transaction, execution, and processing risk or related areas within the financial services industryProven track record of leading and managing operational risk management frameworks within the financial services industryFamiliarity with enterprise risk management best practices and controlsProficiency in data analysis, and risk reportingIn-depth understanding of regulatory compliance requirements and industry best practicesExceptional analytical skills with the ability to synthesize complex data and provide strategic insightsExcellent communication and presentation skills, to a) interact confidently with senior executives and b) convey complex concepts to diverse audiencesStrong leadership abilities and a demonstrated capacity to drive change and influence decision-makingStrong analytical abilities, including the use of data and visualization of data to aid strategy discussion with proficiency in Excel, PowerPoint, and Sharepoint - Tableau & SQL are a plus