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MFG TRAINING IMPLEMENTATION MANAGER (TIM) - QFC/Fred Meyer
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Implementation Manager
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Summary:Are you driven by the prospect of creating an impact and being part of a dynamic mission and team?Are you inspired by business and community leaders who are igniting change?If yes, seize this unparalleled opportunity.The QTI Group has partnered with the Greater Madison Chamber of Commerce, an organization dedicated to propelling growth, prosperity, and innovation. They seek an adept and agile Implementation Manager for board management, project development, and organizational support.This role is integral to orchestrating various facets related to board functions while providing crucial assistance to the President. This position promises an enriching journey for the right candidate, from steering special projects to bridging team collaboration.Location: Downtown MadisonHours: Monday to Friday, 8 a.m. to 5 p.m., with optional remote Fridays and flexibility for event-related mornings and evenings.Salary: $49K to $55K annually, commensurate with experience and stellar benefits.Key Responsibilities:Board Management - Oversee board portal operations and director processes, facilitate communication between the President and directors, manage bylaws, coordinate materials, and more.Meeting Management - Handle logistics for board and committee meetings, from creating agendas and minutes to managing guest speakers and ensuring seamless execution.Executive Support - Assist the President with communications, expense reports, meeting preparation, and other administrative tasks.Business Operations - Contribute to the smooth functioning of day-to-day office operations.Special Project Management - Lead and coordinate special projects as assigned, ensuring timely completion and effective stakeholder communication.Qualifications:Bachelor's or associate degree preferred.Experience in project management or equivalent.Exceptional communication and organizational skills.Proficiency in Microsoft Office; Salesforce experience is a plus.Ability to thrive in a fast-paced, self-driven environment.Ready to Ignite Change? Send your resume and a compelling statement or cover letter outlining your unique skills.We believe diversity is a superpower at the Greater Madison Chamber of Commerce. Research shows that women, people of color, and other historically excluded groups may hesitate to apply if they don't meet all the listed job qualifications. Unsure if you check every box but feel inspired to join this mission-driven team? Apply. We're eager to consider your unique skills and experiences and how they could make us even better.
Client Implementation Manager
OneBridge Benefits, Buffalo
Who We Are:OneBridge Benefits was founded in 2013 with the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 250,000 participants with over 2 billion dollars in health accounts.In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to serve greater roles within specialized teams as we never lose sight of the pursuit of individual passions. We strive to go above and beyond, and embrace open communication, collaboration, and flexibility to achieve our mission.Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/Your Opportunity with Us:We're looking for a Client Implementation Manager to onboard a wide-range of new clients. The ideal candidate will bring strategic and organizational approaches that result in a world-class client experience. In this role, you'll work alongside internal stakeholders and new clients to manage the end-to-end implementation process, drive toward key deadlines and deliverables, and ensure successful launches. This is a high-impact, high-profile role in which you'll leverage both creativity and operational insight to optimize processes and develop best practices for the growing implementation.A strong candidate would have the following skills and qualifications:3+ years' experience as an implementation manager or similar project management and client-facing role within health benefits, health plans or systems.Excellent interpersonal and communication skills, including demonstrated finesse communicating with both upper management and less-experienced team members.Strong project leadership skills, with proven ability to multitask effectively, including assisting with projects belonging to other team members.Proficiency with Microsoft Office products (Word, Excel, PowerPoint etc.)A think-on-your-feet approach, with adept problem-solving skills and an ability to understand and respond to new and diverse client needs.The background, empathy, and business skills necessary to grasp clients' priorities, pain points, and goals.Ability to prioritize between tight deadlines and longer, strategic goals and objectives.A true collaborator who acts with grace, humility, inclusiveness, and open-mindedness.Energy and passion to execute on deliverables in a dynamic, fast-paced environment.Demonstrated product expertise and the ability to learn new products.The OneBridge Way:At OneBridge Benefits we believe that company culture is paramount in creating enriching experiences, and we are grateful for how our culture has emerged over the past several years. Take a glimpse to see if it is a place where you could picture yourself thriving.We are dedicated professionals who know and care about each other like family (and some are)We are community builders and impact makers who prioritize giving back through involvement with the various charities that are important to our employeesWe have numerous benefits including free downtown parking in a nearby covered ramp, a stocked kitchen with coffee and snacks, and a fully equipped gym.We have a casual office environment, welcoming you to be you.Apply today to learn more about building your career with our OneBridge Benefits team.
Sr. HR Workday Implementation Manager
Interactive Resources - iR, Saint Petersburg
Job Summary: Our esteemed client is looking for a Sr. HR Workday Implementation Manager, you will play a pivotal role in driving transformative initiatives within the HR domain. Collaborating closely with stakeholders, you will identify areas for improvement and leverage technology to enhance HR processes. Leading and managing multifaceted programs, you will oversee change strategy, training, and adoption, ensuring seamless integration and successful outcomes. Your responsibilities will encompass project management, stakeholder engagement, team leadership, and business analysis to drive continuous improvement and innovation within the HR function.Responsibilities:• Initiate, lead, and manage the governance and delivery of strategic HR projects and programs.• Act as a subject matter expert, developing solutions aligned with organizational objectives and applying a change mindset to drive successful outcomes.• Define project scope, objectives, and deliverables, ensuring alignment with overall business strategy.• Establish project teams, roles, and responsibilities, and oversee project execution to achieve desired outcomes.• Manage project risks, issues, dependencies, and constraints, developing and implementing mitigation plans as necessary.• Develop and execute stakeholder engagement strategies to ensure alignment and support for project objectives.• Provide authoritative advice and guidance to business leaders, fostering collaboration and buy-in for HR initiatives.• Foster a culture of innovation and collaboration across business units to drive continuous improvement and best practices.• Provide strategic direction and vision to project teams, fostering a culture of accountability, innovation, and excellence.• Build and develop high-performing teams through coaching, mentoring, and professional development initiatives.• Manage team resources, workload allocation, and performance to ensure successful project delivery.• Lead the development and implementation of strategies to realize intended business benefits across HR programs.• Identify and interpret business needs, recommending innovative solutions to address challenges and drive efficiencies.• Collaborate with stakeholders, IT, and procurement to evaluate and select vendor solutions that align with business requirements.Qualifications:• Bachelors degree in HR, Business Administration, or related field.• 8+ years of experience in HR Workday Implementation/Project Management/HR Business Analysis, with a focus on HR transformation initiatives.• 2+ years of team management experience.• HR Workday experience including security modules required, and Oracle preferred.• Strong leadership and project management skills, with the ability to manage complex projects and drive results.• Excellent communication, negotiation, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization.• Strategic mindset, with the ability to develop and implement long-term strategies aligned with organizational goals.• Analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop actionable insights.• Ability to manage ambiguity and operate effectively in a fast-paced, dynamic environment.• Team-oriented with a collaborative approach to work, fostering a culture of innovation and continuous improvement.• Proven track record of successfully leading and managing complex projects and programs.• Experience with HR technology platforms and systems implementation preferred.If not in the primary location, must travel 1 to 2 weeks per month to the primary location.8947-Sr. HR Workday Implementation Manager
Implementation Manager
Prialto, Portland
Job Overview: The Implementation Manager role is responsible for onboarding Prialto's new customers. Leaders of this critical phase in the client relationship lifecycle review customer needs as identified during the sales process, captures and documents the initial processes to be performed by Prialto service team, and project manages through a smooth handoff to the assigned Engagement (Account) Manager.Responsibilities and Duties:Validates the customer expectations post-sales to prioritize the initial service tasks to be provided by Prialto while also escalating any potential obstacles or red flags.Consult on which customer systems (tools) will be used by the Prialto service team and work with the customer IT to get the appropriate access.Request and manage the setup of internal Prialto systems to support new customers.Serve as the project manager on the formal onboarding calls with customers, integrating the efforts of internal teammates.Draft, review, and finalize the documentation of the initial service tasks and processes to be completed by the Prialto service team. This includes the first version of the member manual for every new customer.Leverage Prialto's standard policies, processes, and guidelines to drive successful service delivery with our overseas assistant teams.Manage additional projects assigned by management to assist the team and company in system and process improvements.Track best practices with existing customers that expand with Prialto to facilitate an improved onboarding experience. Transition the customers through the onboarding process to the ongoing management led by the Engagement (Account) Manager.Qualifications:Bachelor's degree in business administration, communications, or related field, or equivalent working experience.Proven experience in project management, implementations, or a similar role, preferably with external, customer-facing responsibilities.Strong documentation skills with a process-oriented mindset.Excellent communication and interpersonal skills, with the ability to engage effectively with business leaders.Demonstrated success with a distributed team.Proficiency with core programs in Microsoft 365 for most common business functions. Familiarity with Salesforce, LastPass, and Zoom is a plus.A sense of urgency, ownership, and a strong problem-solving ability. Alignment with our core values (COILs): Commitment, Ownership, Integrity, Learning and Service.What We Offer:A dynamic and supportive work environment with opportunities for professional growth and development.Competitive compensation package, including a bonus plan based on individual and team performance metrics.Comprehensive benefits package, including health insurance and retirement plans.About Prialto: Prialto provides managed virtual assistant services to executives and businesses worldwide. Our focus is on amplifying our clients' professional success through dedicated administrative support. We are committed to building a unique client services culture and are recognized as a top place to work.
Study Implementation Manager - Evinova
AstraZeneca, Waltham
Are you ready to be part of the future of healthcare? Can you think big, be bold, and harness the power of digital and AI to tackle longstanding life sciences challenges? Then Evinova, a new health tech business part of the AstraZeneca Group might be for you! Transform billions of patients' lives through technology, data, and ground breaking ways of working. You're innovative, decisive, and transformative. Someone excited to use technology to improve patients' health. We're building a new Health-tech business - Evinova, a fully-owned subsidiary of AstraZeneca Group. Evinova delivers market-leading digital health solutions that are science-based, evidence-led, and human experience-driven. Thoughtful risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries of science by digitally empowering a deeper understanding of the patients we're helping. Launch pioneering digital solutions that improve the patients' experience and deliver better health outcomes. Together, we have the opportunity to combine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and create new standards across the sector. We are seeking a dedicated Study Implementation Manager with a strong digital product delivery and transformational leadership background from a health-tech company or pharma. As part of a global cross functional deployment team you will be leading study implementation teams for a portfolio of studies and be accountable and responsible for the planning and delivery of our innovative digital products and solutions to patients and healthcare providers participating in clinical trials around the world. The Study Implementation Manager is the main interface between our customers and our internal study deployment teams and combines project management, technical and business analysis skills into a key delivery role that supports our goals and ambition to become the leading health-tech provider for clinical studies globally. This role provides an excellent opportunity for professional development across a broad range of skills and disciplines through its hands-on exposure within complex technology landscape in a customer facing clinical trial domain. Success in this role requires transformational leadership, a natural disposition towards problem-solving and a strong delivery and customer focus with the ability deliver on both operational, tactical and strategic levels. Key responsibilities include: Ownership and accountability for the implementation of digital products to clinical studies including all its constituents' activities and deliveries Leading study deployment teams including team capacity management and task prioritization Building strong, collaborative and accountable teams and provide the leadership vital to improve the team's success Build effective relationships with our customers and stakeholders of the wider organization including the Evinova leadership Develop and maintain project plans for a portfolio of studies including ensuring dependencies and milestones are effectively managed and status, risks and issues are continuously reported Determine the implementation approach for each study and define the critical path to ensure critical study milestones are being met Extract and document requirements from study protocols for our customers and specify these requirements into detailed design specifications for the implementation teams Manage changes to requirements, time & scope and ensure that the impact is appropriately managed and approved by stakeholders Ensure the digital solution fulfils the requirements of each clinical trial and adheres to all required quality and regulatory requirements Pro proactively identify and lead opportunities to optimize and simplify our ways of working including the development and improvement of processes and automation and use of tools that enable to accelerate the delivery of our digital solutions Develop service transition plans to ensure the digital solutions are continuously handed over into operational support. Minimum Qualifications: Bachelor's degree in relevant technical or business degree and significant proven relevant experience as a technical project manager, business analyst or in an equivalent delivery role Minimum 5-7 years of relevant experience of project and portfolio management in a complex regulated multi-national environment, ideally in a IT environmentin pharma or health-tech Experience of working with development and/or configuration of COTS solutions that are configured based on customer needs Proven experience of a variety of business analysis tools/techniques and managing requirement in a regulated environment, ideally with GxP/SaMD experience Evidence of driving projects or change initiatives in an innovative and strategic digital environment with solutions that have a major impact on the wider organization Ability to influence and challenge at a senior level and communicate complex issues in a simple and effective way Superb communication skills and track record in building strong and credible relationships with key senior partners and customers Broad understanding of the IT landscape, systems and technology implemented for end users within a business context Excellent business acumen and insights with sensitivity to environment Desired Qualifications: Masters degree (business or technical degree) Project / Programme Management certifications Experience from Healthcare and Life Sciences, preferably with clinical trials Experience of delivering GxP solutions & SaMD Why Evinova (AstraZeneca)? Evinova draws on AstraZeneca's deep experience developing novel therapeutics, informed by insights from thousands of patients and clinical researchers. Together, we can accelerate the delivery of life-changing medicines, improve the design and delivery of clinical trials for better patient experiences and outcomes, and think more holistically about patient care before, during, and after treatment. We know that regulators, healthcare professionals, and care teams at clinical trial sites do not want a fragmented approach. They do not want a future where every pharmaceutical company provides its own, different digital solutions. They want solutions that work across the sector, simplify their workload, and benefit patients broadly. By bringing our solutions to the wider healthcare community, we can help build more unified approaches to how we all develop and deploy digital technologies, better serving our teams, physicians, and ultimately patients. Evinova represents a unique opportunity to deliver meaningful outcomes with digital and AI to serve the wider healthcare community and create new standards for the sector. Join us on our journey of building a new kind of health tech business to reset expectations of what a bio-pharmaceutical company can be. This means we're opening new ways to work, pioneering cutting-edge methods, and bringing unexpected teams together. Interested? Come and join our journey. So, what's next? Are you already imagining yourself joining our team? Good, because we can't wait to hear from you. Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/ Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en Learn more about Evinova www.evinova.com AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Commercial Card Implementation Manager
Webster Bank, New York
Job DescriptionIf you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!Responsible for providing support to the Treasury Management Consultants, Commercial Card Consultants, customers and other bank representatives in regard to managing setup/implementation and the maintenance needs of existing and prospective Commercial Card customers to ensure accuracy, timeliness, and superior service.Responsibilities:Serve as a liaison between Customer, Card Sales Officers (CCSO), Treasury Management Officers (TMO), Relationship Managers (RM), Card Service Team, Card Services Provider, Telephone Banking Center, etc., to ensure accurate implementation and maintenance of Commercial Card programs and customer service.Monitor and track implementation to avoid stalled or inactive implementations. Prepare and review Commercial Card legal agreements.Under TM or CCSO guidance prepare, distribute, and collect customer legal agreements and clients' signatures.Agreements including, but not limited to: legal agreements, set-up forms, pricing model, card questionnaire, management approvals, maintenance requests, reporting and logging relevant information, etc.Manage credit approval process and credit policy exceptions.Act as first level of escalation to work and resolve Commercial Card implementation/setup problems and customer service requests promptly. Obtain a solid understanding of the commercial card credit product, programs, policies and procedures, approval policies, and audit policies, as well as other various bank policies.Utilize various banking systems which support the card programs such as: TSYS, FISERV, ActivePay, SalesForce, etc.Interact daily with all operational & support areas of the bank in order to analyze, research, and correct the operational and accounting problems of the customer's card program.Responsibilities include fraud/risk controls, special projects, customer service, implementation support, and training.Manage situations requiring complex research and follow up as well as the handling of sensitive customer situations and escalations.Keep abreast of product lines, internal policies and procedures, and external regulations that may impact assigned area.May provide work leadership and training to customer service/support group within the assigned area.May accompany RM, TMO or CCSO on customer calls.Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.Identify risk-related issues needing escalation to management.Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.Identify risk-related issues needing escalation to management. Maintain Bank internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Education, Experience & Skills:Bachelor's Degree required3+ Years of Treasury management or Commercial banking experience requiredExperience managing complex relationships with multiple contacts, including senior engagement requiredCredit card industry knowledge or experience.Knowledge or previous experience with TSYS, FISERV, ActivePay, Salesforce, Signature, etc.Demonstrated ability to interact effectively with all levels of personnel.Self-motivated, detail-oriented, and strong problem-solving skills.Ability to work well under pressure and handle multiple tasks in a fast-paced environment with little supervision.The estimated salary range for this position is $85,000 USD to $95,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.#LI-EM1#LI-HYBRID#ZRAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.