Incident Manager Salary in USA

Manager, IT Service Governance for top global law firm in Washington, DC. This is a hybrid role. This position is responsible for leading a team of professionals to establish standards and process excellence for IT Operations. This position is accountable for enforcing/measuring/improving the IT Service Management (ITSM) process framework, including disciplines for IT Asset Management, Incident Problem and Technical Change Management, and Knowledge Management. Specifically, this role is the lead for Technical Problem and Change Management in partnership with the Director of Service Management.*Ideal candidate will collaborate with their team to put ITSM framework in place, then take ownership of the system once in place. This position has four direct reports.Duties: Oversee ITSM framework and governance together with the Director of Service Management, including incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships. Is the lead for technical change approval process and associated standards/checklists required to promote solutions into production environments. Leads the problem management discipline, working with IT stakeholders to enhance processes, standards, and effectiveness. Partners with IT management to shape ITSM standards from the vantage point of end-users. Oversees ITSM team members. Oversee the strategic design of the firm’s ITSM technology systems and solutions. Actively works with cross-functional stakeholders to identify and apply design enhancements to ITSM technology to drive process effectiveness. Manages the IT Release/Deployment Calendar in partnership with the Quality Assurance and Testing Manager. Works with the Director of Service Management to define the ITSM strategy and standards, along with policies and processes for facilitating ITSM activities. Partners across all the functional areas within IT to ensure that processes are implemented, followed, and aligned with business needs. Liaises with key stakeholders firmwide to identify opportunities for ITSM process optimization and improvement. Oversees development of Service Management KPIs and other relevant information to key stakeholders and IT leaders, with ownership of recurring metric reviews with IT Leadership. Oversees the development of service management level agreements (SLA) in partnership with IT functional leadership and solution/service team owners. Ensures that IT service level agreements (SLAs) are understood and measured for delivery. Stays abreast of industry trends and best practices relative to ITSM, cultivates and disseminates knowledge across IT teams. Manages risks and issues that may affect IT services and end-user productivity. Maintains ITSM budget for achieving established strategic objectives.Position Requirements: College degree strongly preferred. Master’s degree is preferred. Appropriate technical certifications preferred (ITIL v4). At least seven years of relevant experience, ideally in a large law firm. Prior experience designing an ITSM framework, preferably in a law firm. Prior experience with global, tiered IT support models. Prior experience leading a team of professionals across various IT Service Management disciplines. Experience building frameworks for performance indicators and service level standards. Experience with enterprise service desk technology solutions (e.g., ServiceNow) to inform design, process & user experience, configuration, and ongoing enhancements. Experience in leading and influencing IT staff of all levels to adopt ITSM standards, processes, and controls. Experience with business process design to achieve performance improvement outcomes. Salary is commensurate with experience.

Job SummaryThis position is open only to current fulltime MTSA - Exempt employees.Provide on-call coverage to respond to crisis situations, emergencies and other needs as they arise according to a schedule determined by supervisors. Promptly respond to phone calls, emails, and other forms of contact.ResponsibilitiesCollaborate with campus police and other departments in the administration of the student conduct model for Residence Life.Assist the director and department staff in the administration of resident requests and processes such as: housing policy violations; roommate conflicts; room change requests and housing reassignments; resident check-ins and check-outs; maintenance issues and safety/security concerns, etc.Provide on-call coverage to respond to crisis situations, emergencies and other needs as they arise according to a schedule determined by supervisors. Promptly respond to phone calls, emails and other forms of contacts. Provide supervision and mentoring to the RSL team.Maintain activity log, document incidents using Maxient and eRezLife.Collaborate with Campus Police and Facilities to troubleshoot issues within Residence Life.Oversee the supervision of Resident Assistants and student staff during nights, weekends, and holidays. May perform other duties commensurate with the functions and level of the position to include the recruitment and retention of students.QualificationsEDUCATION: Bachelor Degree in Higher Education Administration, Counseling, Business, Psychology or other related fields.EXPERIENCE: One year related experience. Residence life experience, specialized knowledge in conflict management.SPECIAL POSITION CONDITIONS:Applicant must be a full-time, exempt staff member at CAC. Incumbent is required to reside in the College provided apartment as primary residence.Open Until FilledAPPLICATION INFORMATION: The application packet must include:Letter of interestCurrent resume Unofficial copies of transcripts reflecting the required degree or course workBackground Verification: As a condition of employment, all candidates accepting an offer of employment for a full-time, part- time, temporary, student worker, or volunteer position, will be required to undergo a background verification. The check will be conducted by third party agent, backgroundchecks.com. Employment with Central Arizona College is contingent upon the successful completion of the background verification. The college does not accept responsibility for information errors reported by backgroundchecks.com during the background process. The level of the background verification for this position is: Standard level.Knowledge, Skills, & AbilitiesKnowledge of Microsoft Office, Internet, e-mail. Knowledge in Leadership or supervisory and counseling. Knowledge of essential crisis and emergency response protocols and prior decision-making ability under pressure. Strong team-building skills. Strong communication skills. Strong customer service skills. Ability to serve as an effective role model. Ability to demonstrate an understanding of the developmental needs of students within the context of residence life and student activity programming. Demonstrated managerial abilities. Ability to prioritize and meet deadlines. Ability to handle multiple assignments with minimal supervision. Ability to remain calm and decisive in stressful circumstances. Availability to live on campus and to serve on an on-call 24 emergency rotation. Ability to easily engage university students in meaningful discussion and the ability to encourage participation in activities. Ability to work with diverse group of individuals. Central Arizona College (the College) is committed to provide equal employment opportunity in decisions involving hiring, evaluation, promotion, advancement and discipline, and educational opportunity to all applicants and employees. The College will hire without regard to race, color, religion, sex, age, disability, national origin, military status, genetic test information, sexual orientation, or gender identity or expression.

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.*REMOTE*The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Manager, IT Security of Incident Response. Leading the organization's response to IT security incidents, the IR manager will perform the following tasks:Leads the security incident response operations, monitoring, and incident response activities.Review and update incident response standards, policies, and procedures.Performs necessary investigation, analysis, and evaluation to determine project feasibility.Documents root cause analysis, security events, and incidents.Develop and maintain the IT security incident response process, including all required supporting materials.Develop functional requirements for roles that will be involved in the CSIRT program.Work with business units, IT functions and external providers to ensure that the process is mutually understood and agreed on, and that responsibilities are clear and accepted.Act as a liaison between the security incident response team, enterprise IT services, and business units as needed.Initiate the IT security incident response process and execute decision authority to the extent of the role within that process.Ensure execution of the incident response process to the resolution of the incident. Ensure generation, maintenance, and protection of required incident records, such as investigator journals.Organize, participate in and, if required, chair post incident reviews for presentation to the senior management.Experience with Unix/Linux, or work relating to OS internals or file level forensics.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited college or university in Computer Science, Mathematics, Statistics, or equivalent or a related field. A Master's degree is highly desirable.Certified Information Systems Security Professional (CISSP)Certified Information Security Manager (CISM) or the equivalentCloud Computing Security CertificationGIAC Certified Incident Handler (GCIH)12+ years of Information Security experience or equivalent combination of education and work experience.Prior experience in a 24x7x365 SOC operations environment.5+ years' experience in incident response or similar role in a medium or large organization. Experience in Healthcare is a plus.In-depth experience in security incident management processes and tools.Prior people management/leadership experience with proven experience to lead, motivate and direct a workgroup.Ability to work in a high-pressure environment.Strong project management, presentation, and communication skills.Ability to maintain confidentiality.Knowledge of business and management principles.Knowledge of IT project management and change control principles.Knowledge and expertise with the MITRE Attack framework.Ability to direct, manage, implement, and evaluate department operations.Ability to establish department goals, and objectives that support the strategic plan.Ability to effectively plan, delegate and/or supervise the work of others.Ability to lead, motivate, develop, and train others.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H15

Innova Solutions is immediately hiring for a ITIL/ITSM Critical Incident Manager Position type: Onsite. Duration: 6 Weeks Location: Youngstown, Ohio,US As a ITIL/ITSM Critical Incident Manager you will: ITIL v4 Practice Manager or Managing Professional certification. Experience working with stakeholders at various organization levels to gather requirements and information required to analyze and develop recommendations related to ITIL practices. Experience implementing ITIL methodologies for the following ITIL practices: Service Catalog, Incident, Request, Problem, Change, and Release management. Demonstrated ability to analyze existing business processes, identify effectiveness & gaps, and work with relevant stakeholders to identify and implement process improvements. Excellent written and verbal communication skills with an ability to communicate complex technical ideas to audiences with various levels of technical knowledge. Experience and Skills: ITIL v4 Practice Manager or Managing Professional certification Required 2+ Years. Experience implementing ITIL methodologies for the following ITIL practices: Service Catalog, Incident, Request, Problem, Change, and Release managemet Required 4+ Years. Ability to analyze existing business processes, identify gaps, and work with relevant stakeholders to identify and implement process improvements Required 5+ Years. Deep knowledge of standards and practices including an understanding of critical incident management Required 4+ years. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you! Kiran Vajrala Manager PAY RANGE AND BENEFITS: Pay Range*: $ 110,500 - $130,000 *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

The Environmental Health & Safety Manager - Industrial Manufacturing will be responsible for the following:Develop, implement, and maintain comprehensive EHS programs, policies, and procedures in accordance with regulatory requirements and industry best practices.Conduct regular inspections and audits of the manufacturing facility to identify potential hazards, assess risks, and implement appropriate controls and corrective actions.Lead investigations of accidents, incidents, and near-misses, and develop effective root cause analysis and corrective action plans to prevent recurrence.Coordinate and facilitate employee training programs on safety procedures, hazard recognition, emergency response protocols, and regulatory compliance.Maintain accurate records and documentation related to safety inspections, training sessions, incident reports, and regulatory permits.Stay abreast of changes in EHS regulations, standards, and industry trends, and ensure timely updates and implementation of necessary changes.Collaborate with cross-functional teams to integrate EHS considerations into planning, design, and implementation of new processes, equipment, and facilities.Serve as the primary point of contact for regulatory agencies, conduct inspections, and ensure timely reporting and compliance with permits and regulatory requirements.Develop and implement strategies to promote a culture of safety, environmental stewardship, and continuous improvement throughout the organization.Manage waste disposal, recycling programs, pollution prevention initiatives, and other environmental sustainability efforts.Lead emergency response preparedness efforts and coordinate with external agencies and stakeholders as necessary.Prepare and present regular reports on EHS performance, key metrics, trends, and improvement initiatives to senior management.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The ideal Environmental Health & Safety Manager - Industrial Manufacturing will have the following qualifications:Bachelor's degree in Occupational Health and Safety, Environmental Science, Industrial Hygiene, or related field required; advanced degree or professional certifications (e.g., CSP, CIH, CHMM) preferred.Minimum of 4 years of progressive experience in EHS management, preferably in an Industrial manufacturing environment.Strong knowledge of federal, state, and local EHS regulations (e.g., OSHA, EPA, DOT) and proven experience in regulatory compliance.Excellent leadership, communication, and interpersonal skills, with the ability to effectively influence and engage stakeholders at all levels of the organization.Demonstrated ability to lead and motivate teams, drive change, and foster a culture of safety and continuous improvement.Proven track record of implementing successful EHS programs, managing complex projects, and achieving measurable results.Strong analytical and problem-solving skills, with the ability to conduct thorough incident investigations and root cause analysis.Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and EHS management software.Ability to work independently, prioritize tasks, and manage multiple projects in a dynamic and fast-paced environment.

DescriptionSummary:Uniformed position at all times. Security Manager is a working supervisor who is responsible for planning, implementing, administering, supervising, and assuming responsibility for the Security Department activities to provide a safe and secure environment for patients, visitors, and employees on hospital property. May be responsible for multiple CHRISTUS Health locations. The Security Manager must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.Responsibilities:Supervises the activities of the employees of the Security Department and demonstrates professionalism.• Reports to the Director, Security Operations on a weekly basis with a professional working relationship.• Prepares work schedule and schedules time off in accordance with departmental and CHRISTUS policy; assures appropriate work coverage.• Reviews time sheets for accuracy and turns in to payroll on a timely basis. Verifies time sheets, justifies overtime, and approves time sheets.• Conducts Associate performance reviews in accordance with CHRISTUS Health policies and procedures in a timely manner ensuring fairness.• Counsels Associates and recommends disciplinary action if need arises.• Interviews and recommends candidates for employment in accordance with established policies and procedures.• Conducts departmental staff meetings and offers on the job training on a continual basis to officers/staff.• Tracks Associate performance in areas of patrol/enforcement/report writing, customer service functions, and directs improvement as needed.Prepares, implements, and adheres to the department budget.• Works with Director, Security Operations to accurately complete the departmental budget within specified time frame for capital equipment, supplies/other expenses, and staffing.• Monitors approved departmental budget and hours.Performs follow-up investigations on all incidents pertaining to location security. Reports any safety and fire hazards to the appropriate department. Plans undercover internal investigations as need arise.• Conducts follow up investigations on variance reports concerning losses, accidents, injuries, and requests by Quality Assurance, Risk Management, Administration, and Human Resources.• Conducts inspections of various departments along with a member of the Safety Committee to expose any safety or fire hazard.• Conducts new Associate orientation.Performs miscellaneous duties.• Procures supplies, equipment, and maintenance or replacement of equipment.• Develops/implements departmental policies and procedures manual.• Keeps up to date on new laws and regulations in the field of law enforcement through contacts with the appropriate local Police Department and local law enforcement agencies. • Creates a welcome atmosphere, answers telephone, relays messages, and maintains open channels of communication.• Is responsible for parking and traffic control. Keeps up to date Associate vehicle stickers and records.• Maintains appropriate departmental records and reports.• Performs duties of Security Officer as need arises.• Makes recommendations to Director, Security Operations in the area of security, loss prevention, and equipment.• Reviews and approves departmental reports.Assumes responsibility for self-regarding knowledge of policies, manuals, and communications. Takes responsibility for self-growth and job improvement.Education/Skills: Bachelor’s degree preferred or a Bachelor’s degree in Criminal Justice/Law Enforcement/Security Management preferred or equivalent security experience, preferably in healthcare setting. Experience:Five years of experience in law enforcement and/or security with supervisory experience. Must have a thorough knowledge of applicable state laws. High code of ethics, honesty, and courtesy. Must be able to remain rational and calm under stress. Required to demonstrate proficiencies in all patient age categories. Must be capable of managing multiple tasks simultaneously. Excellent written and verbal communication skills (English). Licenses, Registrations, or Certifications:Must be a current Level 3 Security Officer (Texas) prior to hire or appointment.Must complete IAHSS Supervisors Course within one (1) year of appointment or hire. Required to obtain professional certification of CHPA or CPP within one year of appointment. Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist. Will be required to take random drug test screening. Must have/maintain valid driver’s license. Prior to their date of hire and may not wear their weapon on duty until 1) the officer’s commission card is active 2) the officer’s commission card is in the possession of the security officer 3) the CHRISTUS Vice President of Security has issued a letter of authorization to carry a CHRISTUS Health Security assigned weapon while on duty to the officer. Only weapons assigned by CHRISTUS Health Security may be worn while on duty. Verbal De-escalation training must be completed within 60 days of hire. Must obtain Basic Life Support (BLS) within 60 days of hire from the American Heart Association. Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued. Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

If you seek a fast-paced, people-first firm with a collaborative culture, StoneTurn may be the right place for you.StoneTurn, a global professional services firm, works with law firms, corporations, and government agencies in solving the most complex and consequential business issues. StoneTurn has earned the trust of clients and regulators worldwide by deploying multidisciplinary teams of industry leaders to provide unique expertise with forensics and investigations, risk and compliance, data and technology, economic and dispute advisory, and strategic business consulting. Founded in 2004, StoneTurn operates from offices across five continents and is widely lauded for its commitment to collaboration, integrity, and independence.StoneTurn is seeking a qualified Manager of Cyber Investigations, Intelligence, and Response to join our growing Cybersecurity Investigations and Advisory Practice. Our team consists of multi-disciplinary technical experts representing a diverse range of personal and professional backgrounds, including private and public sector experience. From threat intelligence and risk analysis, to detection and response, and expert advisory around emerging regulatory demands and cutting-edge advances in technical solutions, we pride ourselves on being a one-stop shop for the most sophisticated and discerning of clients. Beyond technical aptitude and professionalism, we are a team that thrives in a collaborative and creative thinking environment and works closely together to trouble-shoot, problem solve, and provide innovative and novel solutions to our customers' dynamic needs. We are looking for your unique perspectives, life experiences, and professional accomplishments to further diversify and empower our team capabilities.Job SummaryIn this position you will be responsible for managing client engagements, supervising, mentoring, and training Senior Consultants and Consultants who solve cyber security challenges for our clients. You will add value to our team by having an established and growing presence within the industry along with showcasing your deep technical expertise. In addition, you have a proven record of leading successful cyber investigations within the consulting, corporate, or law enforcement environments spanning areas related to computer intrusion, ransomware, and national security issues. This position requires superior interpersonal, communication and technical skills.ResponsibilitiesDemonstrates a strong understanding of supporting global engagements on a variety of cyber security investigation matters.Lead investigations, incident response (IR), and cyber threat intelligence (CTI) engagements.Oversee and lead Incident response (IR) matters that help clients detect, eradicate, contain, and recover from a data breach.Facilitate and lead client and team meetings to document client objectives and requirements, while driving consensus and determining the best solutions.Create client deliverables and present investigative results to clients verbally or in written form.Integrate and cross-market with other StoneTurn practice areas to deliver coordinated services on investigation, compliance and monitoring and expert witness matters.Mentor and develop team members, including Senior Consultants and Consultants, to ensure the highest quality execution of client objectives and deliverables.Demonstrate professionalism and foster a collaborative environment through a positive and cooperative attitude, maintain confidential nature of client relationships and work product.Assist the Cyber Security Partner to grow the practice, including the identification and executive of business development and recruitment opportunities.Assist with RFPs and proposals on opportunities, including budget preparation.Required QualificationsB.S. in computer science or a related field.6+ years digital forensic, incident response, and investigative experience; 2 years of management and supervisory experience.Expertise in using various security tools and technologies, such as SIEM platforms, forensic analysis tools, network intrusion detection systems (IDS/IPS), and endpoint security solutions.Prior specialized experience in managing successful cyber investigations, threat detection and incidents within professional services or consulting spanning computer intrusion, ransomware, and national security issues, interviewing persons of interest.Experience working with legal teams, law firms, or law enforcement agencies.One or more (preferred) Cyber Security Certifications including CISSP, one or more SANS GIAC, CISM, CISA, CEHFunctional knowledge in detecting, analyzing and mitigating cyber threat actor activity.Ability to structure and perform technical projects, manage client expectations and foster effective relationships.Excellent interpersonal, prioritization and communication skills.Flexibility with the potential travel requirements related to client engagements and firm matters.Desirable qualificationsExperience working in regulated industries such as finance, healthcare, or government.Demonstratable experience in threat detection and mitigation involving platforms like EDR, OSINT, Log Analytics, Network, and Cloud.Prior law enforcement or related US government experience such as Airforce OSI, NCIS, NSA, or FBI Cyber., including multi-agency investigative work (DOJ/FBI, etc.).Coding and/or scripting abilities for task automation and/or threat actor attack recognition.Industry experience in any of the following: Financial Services, Energy, Biopharma, Technology, Healthcare.Expert or fact witness testimony experience.Knowledge of cloud security principles and practices, particularly in AWS, Azure, or GCP environments.Previous experience supporting or leading incident response exercises, tabletop simulations, or red team/blue team engagements.We offer competitive compensation and benefit packages.Applicants for employment in United States must have work authorization that does not now or in the future require sponsorship by StoneTurn.StoneTurn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics.For additional information, go to www.stoneturn.com.

100% onsite position. Schedule is Monday - Friday, 9am - 5pm EST. Team has a rotating on-call schedule, where they will be required to be on-call 24/7 for one week every seven weeks.Description:Provides expert content/professional leadership on complex IT Support assignments/projects. Provides a relationship management role with internal/external service providers to the IT organization. Ensures management of IT components within the scope of the service definition or ASP agreement to ensure business SLAs are met. Maintains process/procedures to manage IT services, including creating and tracking hardware and software inventory, creating centralized contract main file, determining contractual and financial exposure, and negotiating contracts. Under direction, may negotiate pricing and determine contract terms and conditions. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within IT Services but works on broader projects, which require understanding of wider business. Recognized internally as a subject matter expert.Coordination and management of Severe Incident Management process activities Supporting Incident Management reporting (KPIs and customer SLAs) Drive complex technical problems where analysis of situation requires in-depth evaluation & technical knowledge of all areas driving restoration of service with support teams Ability to communicate effectively to technical and non-technical audiences Ability to assess data, identify gaps, trends, and inaccuracies, and turn that data into actionable outcomes and opportunities Skills:Exceptional communication skills and experience interacting with all levels of organization Solid understanding of Incident Management, Problem Management, and Change ManagementStrong knowledge of data center infrastructure and operating systemsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Desired Skills and Experience 3+ years experience in an Severe Incident Management/Incident/Critical Management roleComfortable with public speaker to 150+ peopleExperience working with cross functional technical teamsPlusses Experience with ServiceNowExperience with monitoring toolsDay to Day Insight Global is seeking an Incident Manager for a large healthcare company to join the Enterprise Operations Command Center team. This person will drive analysis's to technical problems working alongside technical teams to support them. This person must be able to communicate to technical and non-technical teams to assess data, identify gaps and inaccuracies' to turn that data into actionable outcomes and opportunities. This person must be comfortable with public speaking and presenting to senior leadership, stakeholders and various teams at once. This persons schedule will be 9a-5p onsite Bloomfield, CT

Manager, Distribution Engineering Ops - Location Flexible **Location** Rocklin, California; I'm Interested (https://careers.pge.com/job/Rocklin-Manager%2C-Distribution-Engineering-Ops-Location-Flexible-CA-95765/1159809000/?feedId=306700) Requisition ID # 157200 Job Category: Engineering / Science Job Level: Manager/Principal Business Unit: Operations - Other Work Type: Onsite Job Location: Rocklin; Concord; Fresno **Department Overview** The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response. **Position Summary** Provides real time distribution engineering support for the daily operations of the electric distribution system. Supports the overall management of the quality of electrical power on the distribution grid. Oversees the engineering services provided for complex distribution system clearances as requested by the Control Centers. In addition, this team performs analysis for temporary generation use, participates in Distributed Energy Resource initiatives, and various advanced distribution grid projects. Collaborates with other internal departments to investigate and resolve power quality, or reliability, problems and to strategize on process improvements or other ways to reach overall safety and reliability goals. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​ A reasonable salary range is: Minimum Base Salary (Bay Area) $151,000.00 Mid Base Salary (Bay Area) $204,000.00 Maximum Base Salary (Bay Area) $257,000.00 Minimum Base Salary (California) $143,000.00 Mid Base Salary (California) $194,000.00 Maximum Base Salary (California) $244,000.00 **Job Responsibilities** + Defines Distribution Operations Engineering processes and procedures. + Effectively manages staff to accomplish results through recruitment and selection, training and development, performance management, and rewards and recognition. + Ensures critical operating equipment (COE) is maintained and functioning for various departments. + Ensures DOE team supports the COE and Power Quality processes. + Ensures required N-1 contingency analyses are performed. + Manages and plans expense budget. Ensures accurate monitoring/tracking and reporting of costs. + Monitor loads on the system. + Monitors real time distribution operations and provides advice and counsel for system configurations. + Oversees engineering studies and planning for complex distribution grid clearances. + Partners with Reliability, Planning, Standards, Field operations, Distribution Line Technician, and Power Quality to ensure the distribution system is reliable. + Partners with Transmission Substation and Distribution Engineering (including Planning) to ensure the distribution system has adequate capacity and flexibility to maintain the highest availability. + Provides macro level view for the electric distribution system and power quality. + Responds to and assists with emergency and after hour incidents, analyzes and supports complex switching for normal and emergency situations. + Runs the power quality of the electric distribution system, monitoring system loads, looking for threshold conditions that indicate problems with current/voltage. + Supervises Electrical Engineers + Supports the Control Center in the resolution of day-day operational problems. + Working with Distribution Planning, helps support and ensures the integrity of the distribution system load flow data used by the control centers is adequate. **Qualifications** Minimum: + Bachelor’s Degree in Electrical Engineering or job-related discipline or equivalent experience + 8 years of total progressive experience Desired: + Masters Degree in Business Administration or job-related discipline or equivalent experience + Job-related technical experience + Experience in project management + Leadership experience, ESC-represented employees + PE-Professional Engineer license + LSS-Lean Six Sigma Certification \#featuredjob I'm Interested (https://careers.pge.com/job/Rocklin-Manager%2C-Distribution-Engineering-Ops-Location-Flexible-CA-95765/1159809000/?feedId=306700)