Transaction Manager Salary in Cincinnati, OH

Responsible for the management of a wide range of data, including gathering, analyzing and summarizing data necessary for Health & Wellness compliance, quality related activities, and continuous improvement. Responsible for analytics strategy necessary to provide compliance and quality-related trends, opportunities and recommendations based on findings. Provide clear and concise communication to explain analysis that supports key decision making for Kroger Health & Wellness business units to drive compliance and quality. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Bachelor's Degree a financial, business, mathematical, or computer science related field - 3+ years of experience in a data statistical analytical role- Knowledge of Pharmacy Operations- Demonstrated ability to maintain confidentiality and protect sensitive information- Ability to analyze complex data and present effective reports- Demonstrated ability to work collaboratively with stakeholders and peers- Ability to prioritize/multi-task while providing accurate/on-time results- Strong critical thinking skills, attention to detail and ability to draw conclusions- Excellent oral/written communication skills- Advanced proficiency in Microsoft Office Desired - Any experience with project management and collaborating with internal resources, and external resources to develop strategies that meet department goals within established timelines- Any experience in Pharmacy or Health & Wellness field- Knowledge of Lean and Six Sigma tools- Define, design, analyze and summarize data from a variety of systems to deliver reports and communicate trends on key compliance and quality-related metrics- Use data to analysis to prepare and communicate results and make recommendations to various business owners and teams, including senior management- Ensure accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions- Collaborate with leadership in defining broader compliance and quality analytics strategy- Perform selected and/or required key analyses as needed- Combine data knowledge and process knowledge to identify areas of success, opportunity, risk and the effect of change- Present and support findings and recommendations to various management levels within the organization- Use data and statistical methodologies to describe and model behaviors, forecast expected results, transaction volumes, and performance measures- Prepare graphs, spreadsheets, reports, and PowerPoint presentations as required- Develop and maintain databases, spreadsheets, and other tracking mechanisms; continually review and analyze data maintenance processes to enhance data integrity- Establish reporting standards and criteria and maintain data and reporting integrity- Demonstrate leadership within the team structure, among department, and while in divisions; mentor/coach/train and provide assistance to other analysts within the department- Assist with special projects at the direction of the manager of Pharmacy Controlled Substance Compliance, Health & Wellness quality manager and the Health & Wellness compliance officer- Travel to pharmacy locations for quality checks and analysis- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

Video Banker - Virtual Teller6 Month Contract-To-HireHybrid - Cincinnati, OH (Mandatory on-site training for the first 90+ days)Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeksWork Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pmPay: $17/HRStart Date: April 29th Overview:Our banking client is looking to hire a Virtual Banker within their Client First Center. This exciting and innovative opportunity involves engaging with customers through various support channels, including incoming ITM sessions and transactions. Video Bankers utilize interactive teller technology to provide customer transaction services, driving retention, adoption, and engagement through non-traditional channels. This is an emerging way for customers to do their banking and speak with a representative in real time - it could be a great way to make an impact and launch your career in a new, growing space!Responsibilities:Monitor technical issues and ensure efficient system utilization.Answer customer inquiries regarding bank products and services via ITM sessions.Stay updated on products, services, policies, and procedures.Resolve customer inquiries or issues related to any loan product offered by First Financial Bank.Conduct customer account transactions and maintenance accurately.Strive for first-contact resolution of customer inquiries and transactions.Escalate requests requiring additional expertise as directed by department leadership.Resolve customer issues through account research and utilization of support materials.Minimum Qualifications:High school diploma or GED.Strong communication skills in a face-to-face environment and comfort being on camera.Demonstrated ability in providing excellent customer service.Strong interpersonal, verbal, and written communication skills.Preferred Qualifications:1+ years of experience in a customer service environment.Working knowledge of database software such as Jack Henry Silverlake or Teller Now/Network Manager.Remote Work Requirements:Meet minimum performance standards and complete work assignments.Maintain availability during designated business hours.Live within 60 miles from Pictoria location.Maintain a separate work environment within the home, free of distractions.Ensure high-speed internet service and ability to connect via wired ethernet cable.Availability for on-site training, technology outages, and supervisor-requested meetings.Adherence to the Bank's data privacy, security, and confidentiality policies.ABOUT EIGHT ELEVEN DBA CALCULATED HIRE: At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job DescriptionBlue Ash, OHAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.How will you make an impact?This role is responsible for performing safe and timely raw material sampling following established methods and Standard Operating Procedures in accordance to cGMPs. These functions include sampling raw materials, lift truck movements, SAP entries, and alerting supervisors of any unusual observations or problems encountered.Essential Functions:Completing tasks involved with the movement of materials in and out of the primary warehouse which includes:Following established methods/procedures for raw material samplingPreparing paperwork, sampling commodities, and sampling roomsMaterials are sampled in a White Zone designated for sampling and all procedures need to follow current good manufacturing practices Using a lift truck to move productCompleting required LIMS/SAP transactionsGeneral housekeepingHow will you get here?Education High School diploma or GED required1-2 years Laboratory/warehouse experience in a manufacturing environment (cGMP preferred)Knowledge, Skills, AbilitiesForklift experience - previous certification a plusAbility to multi-task, meeting tight deadlines in a fast-paced environmentAbility to lift up to 50lbs and maneuver up to 100lbsAverage documentation and communication skills (verbal/written)Good interpersonal skills to work successfully with othersWilling to work overtime to accommodate demandsDemonstrated commitment to our fundamental principles of Integrity, Respect and ExcellenceProficiency with the English languageComputer skills, specifically SAP and Microsoft Office applications, a plusFamiliarity with DEA, FDA, Safety and Good Manufacturing Practices, a plusAt Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply.The Relationship Manager ("RM") will handle multi-faceted relationships as you call on prospective and existing clients to generate loans, deposits, and fees for a geographic area. The RM will determine credit eligibility, prepare loan narratives, ensure loans meet appropriate criteria, and effectively cross-sell a wide variety of products. Responsibilities include marketing products and services, including preparing for client calls, making sales calls, and call follow-up as well as monitoring and enhancing profitability on all assigned relationships. The Relationship Manager participates in the achievement of corporate sales and service goals to build customer (external/internal) relationships and enhance shareholder value. The position will generally be located in a market hub or other high business potential.Essential Functions/ResponsibilitiesDevelops new and expands existing client relationships by initiating business development activities, proactively reviewing client's current and changing financial needs, and cross selling products and services.Grows and maintains a profitable book of business (loans and deposits) to achieve individual and market goals.Develops a comprehensive understanding of client's needs based on the review and analysis of personal and financial data.Qualifies prospects by collecting and analyzing financial and related data in order to determine the general credit worthiness of the prospect and the merits of the specific loan requests.Prepares and oversees the completion of the loan approval requirements including careful underwriting of the loan so that the structure meets the needs of the borrower and the bank. Obtains appropriate approval for credit under consideration.Recommends and negotiates the terms under which the credit will be extended to include pricing fees, costs repayment method and schedule, collateral requirements, etc.Responsible for portfolio management including monitoring credit quality which includes past due credits, non-performing and credit exceptions, covenant compliance and credit exceptions of their active portfolio.Actively participates and represents First Financial Bank in various community, civic and professional organizations.Refers loans to loan committee for approval.Responsible for understanding clients' financial goals, provide credible advice and recommend products that fit their holistic needs. Intimately understand clients' business priorities and refer them to other lines of business as appropriate.Collaborates with Bankers, Financial Center Managers, Retail Leaders, Credit/Underwriting, Loan Processing and Documentation teams and Bank senior management.Participates in all bank marketing and sales promotions, contributes to initiatives and programs designed to promote organization's strategic priorities, complies with all bank, loan and regulatory guidelines and policies.Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the JobBachelor's degree.Ten (10) years of proven relationship/account management experience selling banking products in the appropriate segmentation required.Excellent interpersonal, written and verbal communication and presentation skills.Excellent organizational skills and ability to handle and prioritize multiple tasks.Well-developed analytical and problem-solving skills.Ability to generate new business through a consultative sales approach.Demonstrated sales and negotiating experience. Marketing oriented.Ability to work effectively with individuals and groups in managing customer relationships.Well versed in product knowledge.Credit training, credit quality and underwriting experience; including financial analysis.Preferred Knowledge and SkillsDemonstrated experience working in Capital Markets and/or within the Middle Market space ($75MM+).Experience in Structured Finance, Asset Based Lending (ABL), ESOP, and/or leading syndicated transactions.Level of Complexity and ScopeStrong sales ability and relationship management skills.Ability to compile, analyze and act upon widely diverse points of view and exceptional skill at gaining agreement on issues of the highest level of importanceDegree of Independence and Decision-MakingWorks with limited supervision.Collaborates with senior managers / leaders across the organization.Authority and freedom to act independently and make decisions within broad interpretation of laws, regulations and company policies. Such decisions could have a significant short-term effect on company financial results and business prospects.Required Supervisory ResponsibilitiesPhysical RequirementsCompliance StatementThe associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.Development and TrainingIt is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.We are an E-Verify Employer.

Career Opportunity: Individual Health Insurance Plan (IHIP) Advisor with RetireMed in Dayton and Blue Ash, OhioAre you looking for a highly rewarding career? Do you thrive on being a subject matter expert? Do you have the ability to learn highly complex processes so that you can educate others? If yes, we want to speak to you!This is a full-time inside sales and professional role. It is an exempt position, with a base salary and commission compensation plan, with bonus opportunities.You will be required to obtain Ohio/Kentucky/Indiana Insurance License. We provide company paid training!As the Individual Health Insurance Plan (IHIP) Advisor with RetireMed, your primary function is to assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal health needs. As an IHIP Advisor, you will provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow-up services to meet established quarterly and annual growth objectives. Other responsibilities include:Follow Centers for Medicare and Medicaid Services and RetireMed compliance rules, policies, procedures, and programs.Act as a trusted advisor and guide the lead through each step of their transition to IHIP enrollment.Evaluate client and lead eligibility, enrollment, or redetermination status.Stay abreast and effectively communicate enrollment transaction types. Familiar with CMS’ additional files and transactions to support clients with auto renewals.Familiar with the direct enrollment process and eligibility.Collaborate with IHIP Manager to address client requested terminations. Monitor aging-off terminations and client attrition to department sales goals.Works collaboratively with IHIP Manager to reconcile enrollment data reconciliation and enrollment and payment discrepancies.Be familiar with the process of addressing Individual Reported Unauthorized Enrollments and fraudulent enrollments as well as the Individual Complaints Alleging Unauthorized Enrollments process.Schedule and conduct face-to-face and telephone appointments with leads in a professional and courteous manner.Proactively manage and organize sales pipeline by following up within a set timeframe on all assigned leads including voicemails and emails.Specific qualifications include:Experience in working for a Financial Planning Firm and have a Series 6 or 7 license is also preferable experience.Health insurance license preferred at time of application, required after company paid training.An up-to-date Federally Facilitated Marketplace (FFM) is preferredSales orientation with proven closing skills; prior experience is preferred.Familiarity with ACA; FFM training and certificationStrong technology and computer knowledge (MS Office,CRM, the Internet, etc.)Accountability for achieving both quarterly sales targets and other business objectives.Professional demeanor, positive attitude, and team player; embraces change.Strong analytical, problem solving, critical thinking and time management skills; able to multi-task.At RetireMed our employees are the heart of our company. We work hard and we work together to deliver a top-tier service that positively impacts the lives of our clients. We believe that an inclusive, collaborative, and positive work culture is key to our success. Your successes are all our successes, and we’re ready to celebrate you.Are you ready to join a strong team committed to consistent quality, working together, and creating innovation to exceed our clients’ high standards? Apply online by emailing . Be a part of our future!EEO/M/F/D/V. No third-party applications or phone calls please.

About us: Phillips Edison & Company takes PRIDE in creating great omni-channel grocery-anchored shopping experiences and improving communities, one center at a time. PECO’s culture is fueled by the ENERGY our team brings to work every day – to find creative solutions and create value for our centers, our investors, our communities and the greater world around us. PECO’s culture is driven by our team’s CONNECTION to each other and the communities in which we live and work. PECO embraces the OPPORTUNITY to source and implement creative and sustainable programs to create a positive impact on the environment. Phillips Edison’s operating platform provides retail services including acquisition, redevelopment, leasing and management of grocery-anchored retail centers. What you'll do:  We are seeking a mid- to senior-level commercial real estate transactions attorney to join our team. The successful candidate will have a demonstrated experience in transactional real estate including acquisitions, management, and development in progressively more responsible roles.  This role serves as the legal lead to crucial operational portions of our business and handles a wide range of real estate related legal matters.   Having an understanding of corporate law and compliance is preferred, as well as a demonstrated ability to work with and manage outside counsel.  This role may also be involved in other legal projects from time to time as needed. This role reports to the VP, Associate General Counsel. Examples of other duties and responsibilities for this role include the following:  Draft, review, and negotiate various commercial contracts and agreements including acquisitions and dispositions, and commercial contracts. Serve as legal lead and also provide support for real estate acquisitions and dispositions and other strategic transactions, including working with the business teams on REAs, easements, lease related issues, takings, strategic transactions and other legal issues that arise in the day to day operation and management of commercial retail real estate. Assist business teams with their day-to-day legal needs related to their areas of responsibility. Promote legal, compliance and risk management best practice throughout the company. Assist the Associate General Counsel with the oversight of litigation matters (e.g., ADA lawsuits, contract disputes etc.). Assist with compliance matters, including the development and implementation of compliance policies and procedures, risk assessments, and management of compliance issues. Stay up to date on changes to laws and regulations that may impact the Company.   What we're looking for:   Juris Doctorate from an ABA-approved law school with strong academic credentials. Active Member in good standing with at least one state bar. Minimum of 6-10 years of significant corporate transactional experience, preferably with a law firm, experience with litigation, corporate law and working with public companies are a plus. Attention to detail and excellent legal drafting skills are a must. Excellent written and verbal communication skills and strong time management, prioritization and problem-solving skills are also essential.   Why PECO? PECO offers a highly competitive compensation package.   We are committed to providing our associates with generous benefit offerings in the areas of physical and financial wellness. Benefits don't just stop at wellness though! PECO provides ample opportunities for our associates to continuously learn and engage with each other. Our work environment is energetic and high-performing yet relaxed enough that associates enjoy being here.  See our website Company Culture | What Makes Us Different | PECO (phillipsedison.com) for more information and examples of our benefits and perks.   We offer Hybrid work location and have been voted Cincinnati's Top Work Places 7 years in a row.  Third Party Recruiters: We do not accept unsolicited resumes from any source other than from the candidates themselves. Any agency or independent recruiter must have a signed agreement with us before presenting candidates. Submission of unsolicited resumes without a signed agreement will not create any obligation on our part. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description

Career Opportunity: Individual Health Insurance Plan (IHIP) Advisor with RetireMed in Dayton and Blue Ash, OhioAre you looking for a highly rewarding career? Do you thrive on being a subject matter expert? Do you have the ability to learn highly complex processes so that you can educate others? If yes, we want to speak to you!This is a full-time inside sales and professional role. It is an exempt position, with a base salary and commission compensation plan, with bonus opportunities.You will be required to obtain Ohio/Kentucky/Indiana Insurance License. We provide company paid training!ResponsibilitiesAs the Individual Health Insurance Plan (IHIP) Advisor with RetireMed, your primary function is to assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal health needs. As an IHIP Advisor, you will provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow-up services to meet established quarterly and annual growth objectives. Other responsibilities include:Follow Centers for Medicare and Medicaid Services and RetireMed compliance rules, policies, procedures, and programs.Act as a trusted advisor and guide the lead through each step of their transition to IHIP enrollment.Evaluate client and lead eligibility, enrollment, or redetermination status.Stay abreast and effectively communicate enrollment transaction types. Familiar with CMS' additional files and transactions to support clients with auto renewals.Familiar with the direct enrollment process and eligibility.Collaborate with IHIP Manager to address client requested terminations. Monitor aging-off terminations and client attrition to department sales goals.Works collaboratively with IHIP Manager to reconcile enrollment data reconciliation and enrollment and payment discrepancies.Be familiar with the process of addressing Individual Reported Unauthorized Enrollments and fraudulent enrollments as well as the Individual Complaints Alleging Unauthorized Enrollments process.Schedule and conduct face-to-face and telephone appointments with leads in a professional and courteous manner.Proactively manage and organize sales pipeline by following up within a set timeframe on all assigned leads including voicemails and emails.Specific Qualifications IncludeExperience in working for a Financial Planning Firm and have a Series 6 or 7 license is also preferable experience.Health insurance license preferred at time of application, required after company paid training.An up-to-date Federally Facilitated Marketplace (FFM) is preferredSales orientation with proven closing skills; prior experience is preferred.Familiarity with ACA; FFM training and certificationStrong technology and computer knowledge (MS Office,CRM, the Internet, etc.)Accountability for achieving both quarterly sales targets and other business objectives.Professional demeanor, positive attitude, and team player; embraces change.Strong analytical, problem solving, critical thinking and time management skills; able to multi-task.At RetireMed our employees are the heart of our company. We work hard and we work together to deliver a top-tier service that positively impacts the lives of our clients. We believe that an inclusive, collaborative, and positive work culture is key to our success. Your successes are all our successes, and we're ready to celebrate you.To learn more about us, please visit our website and LinkedIn page:https://www.retiremed.com/careershttps://www.linkedin.com/company/1338204/admin/Are you ready to join a strong team committed to consistent quality, working together, and creating innovation to exceed our clients' high standards? Apply online today. Be a part of our future!EEO/M/F/D/V. No third-party applications or phone calls please.#HP

Summary of Responsibilities:Manages the Commission's staff in the processing of associate and producer commissions for all of the Western & Southern sales distribution channels. Coordinates and monitors activities to ensure timely and accurate processing, adhering to critical deadlines as set forth by Payroll and third-party selling agreements. Understands various complex compensation plans, systems and processes. Maintains level of customer service that is expected by the end user or business partner that we are supporting. Works with minimal supervision and is responsible to make a broad range of decisions, escalating to manager when necessary and updating manager on a regular basis.Position Responsibilities:Supervises and oversees daily commission processing activities, system output review and customer inquiries. Adheres to critical deadlines to pay producer and associate commissions. Schedules, assigns and monitors work of the team. Creates framework to establish appropriate back-up capabilities and cross-functional knowledge throughout the team. Implements and manages compensation arrangements as directed by distribution sales teams. Creates controls and review guidelines for new programs and ensures staff has the knowledge and resources to execute the programs effectively. Reviews complex and significant commission transactions for accuracy. Analyzes trends and develops processes to monitor commission activities and impacts. Recommends changes to compensation plans based on administrative complexity or ineffectiveness. Monitors exception requests for consistency, fairness and errors addressing root causes for future improvements.Oversees debit balances, garnishments and collection activities ensuring all financing arrangements are controlled. Reviews and approves financial transactions within financial guidelines. Oversees business relations and responsibilities for Accounting, Finance, Tax, Benefits, HR Compensation and Sales teams. Builds strong relationships with customers and business partners. Partners with Product Support and Maintenance and IT teams to ensure system changes are appropriately incorporated into the processing and operations of the team and production issues are resolved. Functions with an Operational Excellence mindset. Seeks ways to reduce expense and maximize efficiency through process improvement. Coaches team and works with staff to submit and implement process improvements.Recruits, hires, trains and develops staff. Provides direction to and development of associates through daily coaching, the administration of the Performance Management Program and the creation and implementation of development plans. Identifies and develops training programs to meet the needs to develop staff and assist customers in a timely, effective and meaningful way. Acts as a subject matter expert for commission systems and processes. Understands how processes and systems interact and affect other areas of the Company. Performs other functions and special projects as assigned by management.Selection Criteria:Proven experience in coaching, mentoring or developing individuals. This includes providing direction and effective feedback to team members.Proven experience in applying appropriate business principles to work-related problems.Proven experience in the insurance or financial services industry. Compensation experience preferred. Demonstrated problem-solving and time management skills with proven experience in situations that require strong judgement.Proven experience coordinating multiple projects/assignments simultaneously and completing tasks accurately and timely. Must demonstrate strong attention to detail with excellent organizational skills.Demonstrated strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective solutions where independent decision-making and self-initialization were demonstrated. Proven strong written and verbal communication skills. Must be able to cite examples of information conveyed to internal and external customers in a clear and concise manner.Demonstrated experience in effectively working in an environment with high degree of time demands associated with managing heavy volumes and multiple priorities. Demonstrated experience in working independent of direct supervision. Experience must include independently identifying complex problems, quantifying the problems and resolving the problems.Demonstrated ability to establish goals and provide effective leadership to achieve results.Demonstrated experience working effectively within a team and effectively interacting with all levels of staff and management.Demonstrated ability to present training according to prescribed methods. Proven ability to determine developmental needs of others and to develop and implement a plan to address those needs. Proven experience working in a customer-oriented field and effectively articulating information to customers in an empathetic, understanding and professional manner to resolve concerns/inquiries.Demonstrated appropriate interpersonal skills.Work Setting:Works in an office setting and frequently remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings. Frequently makes repetitive motions of the wrists, hands and/or fingers. Educational Requirements: Bachelor's degree in accounting, finance, management, business administration or equivalent work experience.Computer Skills and Knowledge of Hardware & Software Required:Proficient in word processing and spreadsheets, and working knowledge of databases.Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):None required. Position Demands:Extended hours required during peak workloads or special projects.

Day to DayA large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, annuities, life insurance qualifications, beneficiaries, etc. More responsibilities include:Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat.Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary.Maintains accurate information and documentation in Salesforce Customer First Platform.Required to utilize multiple administration systems to service clients.Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices.Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc.Develops and maintains positive working relationships with internal and external clients.Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads.Proactively conducts conservation efforts to retain business.Processes all work requests received through Imaging from various departments within established service levels.Identifies system or procedural problems and recommends improvements to benefit clients or home office associates.Services walk-in clients to the Home Office.Performs other duties as assigned by management.