Training Project Manager Salary in Waltham, MA

This individual will be responsible for:Create and maintain project timelines, ensuring milestones and deadlines are met.Prepare and manage project budgets, ensuring costs are controlled and aligned with financial goals.Foster a collaborative and productive team environment.Implement quality control measures to ensure work meets project specifications and standards.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The ideal candidate will posses:7+ years of experience in constructionLarge Multifamily project experience preferredExperience with Procore softwareExcellent written an oral communication skillsMA CSLStrong technical skills

Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionWhat You Will Do:• Ensure that the flight crew is prepared with flight schedule and trip sheets. • Track all flights to watch and prepare for arrival time. Arranges and re-arranges hotel, ground transportation and logistics for flight crew, passengers, and CEO. • Handles the partnership with Trip Support on international trips for permits, takeoff and landing slots, customs notifications.• Keep aviation forms, crew passports and visa's current & up to date.• Runs flight crew's monthly expense forms and process. Builds end of month travel & expense reports.• Builds and updates international trip book for international flights.• Ensures that flight crew training schedules and records are current.• Partners with corporate administrative professionals to understand needs of their executive.• Performs general office duties including phone coverage, invoice processing, filing, ordering supplies and ensures the workflow of the office runs smoothly.Partners to support broad projects for the Aviation DepartmentCompletes all other position-related duties as assigned or requested.Education:• High School diploma required; BA/BS preferredHow You Will Get Here:• 5+ years experience supporting senior leaders in a large multi-national company; aviation experience required.• Experienced in handling global travel schedules with multiple locations and time zones.• Experience working with FBOs and Private Charter Companies.• Able to manage last minute flight changes, travel accommodations and ground transportation. May be required to manage changes during non-standard business hours.• Experienced in independently prioritizing multiple, concurrent tasks and meeting rigid deadlines.• Excellent attention to detail.• Ability to maintain strict confidentiality.• Strong problem-solving skills to solve administrative issues.• Positive, "can-do" demeanor.• Able to learn the leaders' primary business objectives, and through this understanding can anticipate administrative needs of the leader.• Proficient in spreadsheet & email software such as MS Word, Excel, Outlook, and general MS Windows operations.• Demonstrates and drives the Thermo Fisher values - Integrity, Intensity, Innovation, and Involvement (4i Values).We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

GENERAL SUMMARY/ OVERVIEW STATEMENT: Receiving general direction from the Senior Director of Clinical Operations and the Division Chief of Foot & Ankle, the Sr. Administrative Manager is responsible for clinical and administrative operations, budget management, and human resources management of the Orthopaedic Ambulatory Practice at Mass General Waltham - home to the largest standalone Foot & Ankle Center in New England. This will include direct oversight of the Orthopaedic Ambulatory Practice located in Waltham MA/Foot & Ankle Center, and collaboration with leadership in our satellite operations including Boston, Danvers, Foxboro and Newton Wellesley. Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative and independent judgment, the Sr. Administrative Manager will continually assess and direct a wide range of programmatic issues including personnel, operational and financial management, long-range planning and project development. This position will collaborate closely with the providers of the Foot and Ankle and Podiatric services, as well as all other Orthopaedic sub-specialties in Waltham. Responsibilities will also include oversight and cultivation of the growth of this Foot & Ankle center on a regional, national, and international level, as well as the Foot & Ankle Retail store, which is adjacent to the clinic in Waltham, MA.PRINCIPAL DUTIES AND RESPONSIBILITIES: Human ResourcesDirectly manages 25-30 front line staff (Medical Assistants, Practice Coordinators, Retail Staff) and Advanced Practitioners.Responsible for recruiting, onboarding, training and retaining superb team.Manage schedules, time off requests, clinic coverage.Oversee coordination of resources across Waltham and collaborate with satellite leadership.Approve payroll.Develop team and fosters a culture of team building, and staff development.Collaborate with other Orthopaedic leadership/managers in Waltham to meet staffing needs for site location.Work closely with physicians - listens to feedback, takes action related to practice issues, serves as a liaison in meetings.Hold regular staff meetings.Act as authorized signer for hospital systems requiring security including information systems and security access.Develop and conducts the clinician orientation including trainees in July and professional staff when added throughout the year.Facility ManagementManage 13,000 sq ft Foot & Ankle facility that opened in March of 2015.Manage 2,000 sq ft Foot & Ankle retail space that opened in March 2018.Collaborate with the Director of Research to address issues that impact direct reports/surgeons.Responsible for work requests, inventory management, and clinic aestheticsManage incoming bills related to standalone PO based practice.Create purchase orders.Practice OperationsEnhance workflows for staff and providers by engaging in numerous process improvement initiatives. Current projects include increasing patient access by decreasing wait days and increasing use of telehealth; streamlining check-in/out process to facilitate patient follow through clinic; PROMS; co-pay collections.Hold process improvement and quality forums with staff and physicians.Manage and resolves patients' complaints.Revise ambulatory practice systems as necessary to maximize efficiency and meet hospital requirements.Troubleshoot and resolves issues as they arise.Inform staff of policy and procedural changesIdentify and evaluates the means for improving systems, costs and distribution of personnel.Make recommendations to Director and/or Service Chief for improvements and will be encouraged and expected to maintain active lines of communication towards continued growth and development of the center and its satellites, with a focus on high-quality, cost-efficient care, patient satisfaction, financial stability, and value driven health care.Serve as liaison for Waltham site, working collaboratively with managers across sub-specialties who practice in Waltham.Work with retail staff to streamline retail operations while providing world-class customer service. Lead Durable Medical Equipment (DME) program and align with Sports Medicine DME program to meet the needs of other practices across Mass General Waltham. FinancialSupervise and supports the billing and collection efforts for services and effective purchasing practices.Collaborate with Sr. Finance Director to create budget for Division of Foot & Ankle surgery with focus on managing expenses while growing revenue opportunities. Service currently generates over 20,000 visits and 1,000 surgeries per year and is expected to exceed 25,000 visits and several thousand surgeries per year with new recruitments.Manage billing processes and procedures related to unique service offerings: Durable Medical Equipment (DME), Shockwave Therapy, Plasma Injections, Orthotics, etc.Provide direction to retail staff, with focus on growing sales while controlling expenses. StrategicResponsible for the continued development of the Foot & Ankle Center, and will be responsible for implementing and supervising operations, growth, and strategic planning at this location.Act as a liaison to other hospital units and divisions.Responsible for implementing marketing initiatives to promote divisions. Prepare and present materials in a variety of forums including division and/or department meetings.Qualifications SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Must demonstrate strong leadership abilities.Strong communication and interpersonal skills.Ability to provide support, direction and development to staff.Effective analytical skills.Ability to make decisions quickly and independently.Knowledge of financial analysis.High level of trust and reliability.Strong sense of fairness in dealing with personnel at subordinate, peer and superior levels.EDUCATION: BS Required. Masters preferred.EXPERIENCE: Minimum of 5 to 7 years directly related experience preferred.Minimum of 2 years supervisory experience required.SUPERVISORY RESPONSIBILITY: Directly supervises 25-30 or more support staff. FISCAL RESPONSIBILITY: Practice site anticipated to see 30,000+ clinic visits per year.WORKING CONDITIONS: Work is performed in an office environment.EEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

GENERAL SUMMARY/ OVERVIEW STATEMENT:The Administrative Coordinator, under supervision of the Practice Manager, works collaboratively with the practice leadership team to oversee day-to-day frontline operations and coordination of administrative support staff in Waltham and occasionally in Danvers. Provides cross-coverage as needed, troubleshoots issues as they arise, and manages staffing and/or operational issues in a time sensitive manner.PRINCIPAL DUTIES AND RESPONSIBILITIES: Coordinates day-to-day performance of administrative and clinical support staff. May provide as support as a PSC when coverage is needed for staffing purposes.Assists practice leadership with development and revision of policies, programs, and procedures. Develops and leads training for staff on administrative policies and procedures of the practice and the hospital. Evaluates, develops, and implements various administrative systems and procedures designed to maximize the PSC workflow, thereby creating staffing efficiencies.Works with practice leadership to manage staff schedules. Evaluates daily staffing needs and coordinates coverage to support patient flow and provider productivity.Participates in departmental preparation for Joint Commission and other regulatory site visits and Surveillance Rounds, ensures the physical environment is maintained (enters work orders, follows up).Ensures that HIPAA privacy policies and procedures are fully implemented and reviews any Patient Privacy changes with PSC team to ensure understanding and implementation.Assists in special projects to support practice goals and meet hospital revenue, compliance and patient satisfaction related topics. Builds and maintains ongoing working relationships with staff, clinical and physician members of the practice to facilitate positive morale and support provider workflow.Identifies, monitors, and resolves IS issues which impact the practice's operation. Participates in the evaluation of IS equipment and systems.Triages and manages patient telephone calls, utilizing courteous customer service skills. Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.Provides cross coverage for other Practice staff members for absences, vacations, etc. and during variations in workflow, as needed.Ordering of all administrative supplies and consent forms for clinical and admin deptProvides back up to MA Team Lead for ordering clinical supplies via third party vendorManages all Epic Templates for providers with Vacation/Holidays. Address patient questions, complaints, and concerns Coordinates the workflow and schedules within the unit to ensure an efficient daily operation.Troubleshoots workflow as needed working with management to coordinate staffing and replacement coverageFunction as the pod/unit "Super User" for EPIC CADENCE scheduling system.Surgical Scheduling Performs all other duties as assignedQualifications QUALIFICATIONS: Associate degree in Secretarial Science/Business, or a Secretarial Training Certificate Program preferred.Minimum of 5 years work experience in medical group practice, billing and/or managed care setting required.SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Demonstrated experience to interface with various levels of the practice.Thorough knowledge of EPIC CADENCE system modules and its features, electronic medical record modules and transition to PATCOM, with all system features, as applicable.Demonstrated ability to work independently, with limited supervision, resolve issues, is organized, attentive to detail and achieve outcomes within the team.Excellent written and verbal communication skills. Ability to multi-task and organize information.Ability to handle sensitive information with absolute confidentiality.Working knowledge of software applications including Microsoft Word, Excel, PowerPoint, Photoshop and Access databases.Customer-service orientation.Ability to make decisions independently or to escalate issues as needed.Demonstrates effective interpersonal and communication skills.Demonstrates knowledge of HIPAA Confidentiality and Privacy policies.Demonstrates an understanding of Disaster protocols to include: fire, safety, code calls, per the mandatory training, as outlined by MGH and JCAHO guidelines.EEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Location: Waltham, MADescription: Our client has a new opportunity for a Market Research and Insights Manager. In this role, you will play a pivotal role in driving ongoing insights that support our strategic plan and contribute to the growth of our business lines.Responsibilities:Design and Execute Market Research Studies:Lead both quantitative and qualitative primary market research studies from inception to conclusion.Facilitate consultative discussions, define research approaches, and design studies.Identify key stories and implications, socialize findings, and drive actionable changes.Vendor Management and Internal Research:Manage research vendors or conduct internal research, choosing the most effective approach for strategic initiatives.Collaborate closely with stakeholders to ensure seamless operations of ongoing customer feedback loops.Optimize program setups, review results, perform additional data analysis, and act as a point person for internal teams.Voice of Customer (VoC) Program Oversight:Oversee day-to-day management of the VoC program.Work closely with the Marketing Research and Segmentation Manager, FVP, and the vendor.Identify key customer touchpoints, assess operational feasibility, and design new feedback programs.Additional Responsibilities:Conduct in-depth analysis of operational, financial, or customer data to identify key attributes that illuminate customer experience/journey or business opportunities.Support market and competitive intelligence initiatives through secondary research and competitive analysis.Manage internal vendor contracting/onboarding processes and existing vendor relationships.Collaborate effectively with Marketing colleagues and cross-functional teams.Perform other duties as required.Qualifications:BA/BS; advanced degree preferred.5+ years of experience in primary research and/or VoC/CX Programs.Proven track record of independently managing and leading primary research or VoC programs end-to-end.Hands-on experience with a wide range of quantitative and qualitative market research methodologies; market research-specific statistics and analytics expertise.Market & competitive intelligence analysis training and experience preferred.Experience with financial services or other regulated industries preferred.Ability to process, analyze, and synthesize data from primary, secondary, and operational sources.Excellent written and verbal communication skills, simplifying complex analysis for impactful storytelling.Strong project management skills; highly organized with meticulous attention to detail.Self-motivated, proactive, and adept at handling multiple projects simultaneously.Proficient in Microsoft Office programs (Word, Excel, PowerPoint) with the ability to learn other digital platforms.Proficient in data analysis software (e.g., SPSS, MS Access, crosstab tools) and survey management software (e.g., Qualtrics, Survey Monkey, Conformit); VoC/CX platform experience is preferred. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that positively impacts a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer!Our Single Use Flexibles Solutions Business Unit is part of our Single-Use Division. Our innovative single-use technologies enable customers to accelerate their biological manufacturing processes to build flexibility and operate more dynamically within their upstream and downstream workflows. We provide customers with configurable Bioprocess Containers (BPCs) and fluid transfer assemblies that help ensure manufacturing flexibility and mitigate risk of particulates.The Senior Product Manager develops and implements global product strategies to accelerate the growth of our single use 2D Bioprocessing Containers line. This role also leads the product portfolio's day-to-day tactical aspects, supporting market analysis, planning, and commercial strategy. Key success metrics of this position are revenue growth, portfolio profitability, and new product introductions. A Day in the Life:Lead the life cycle of the existing product portfolio. Responsibilities include driving product line strategies, pricing /margin optimization, management across the customer value continuum, and customer intimacy efforts.Own the revenue and margin targets, overcoming challenges and driving to the targeted forecast.Develop, implement, and run new and/or existing products in a portfolio by creating and implementing product marketing plans, leading New Product Introduction (NPI) teams, and providing data related to competitors, the market, positioning, revenue and unit forecasting, and pricing strategies.An effective performer will maintain close relationships with field organization (e.g., sales and technical support) through training and active participation in the sales process, including customer visits, participating with pricing tactics, and customer support.Champion successful launches through requirements, development, and commercialization.Understand and analyze market environment, including strengths, weaknesses, and product competition. Analyze, interpret, and report regularly to management regarding sales forecasts, product supply, and competition.Serve as product champion and provide strategic direction for all product and portfolio-related projects to other Marketing, R&D, Operations, and Commercial groups.Provide input to business unit annual strategic plan development, including STRAP and AOP.Education:Bachelor's degree in a scientific field or business required. MBA or equivalent experience is highly preferred.Experience:6+ years experience of in life sciences industry, product management, or market developmentBioproduction or Life Sciences industry experience preferred.Experience leading cross-functional teams in a highly matrixed organization and working directly with customers.Strong leadership, project management and planning skills.Experience working with customers, commercial teams and a diverse range of sales channels strongly preferred.Knowledge, Skills, and AbilitiesShown ability to influence and lead convincingly, driving cross-functional teams to succeed in challenging and ambiguous situations. Experienced working in a matrixed organization.Must work well with others - inspires trust and open communication amongst team members and peers. Passionately shares Thermo Fisher Scientific's 4i values.Global mindset, excellent communication and presentation abilities, including strong active listening skills.Results and proactive dedicated, the ability to think critically to overcome potential business hurdles to complete tasks.We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits!Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.Compensation and BenefitsThe salary range estimated for this position based in Massachusetts is $143,000.00-$214,475.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionRegional Market Development ManagerWe are looking for a result driven and innovative Regional Market Development Manager to help build and implement marketing strategies and programs for a robust portfolio of single-use consumable solutions supporting a variety of modalities. This is an exciting and evolving market that requires dynamic and adaptable marketing efforts.The candidate in this role will need to successfully work within a highly matrixed organization to develop regional, multi-channel marketing campaigns, and build and manage tactical execution to achieve marketing and revenue targets. This individual should have a strong background in regional or business marketing, with a demonstrated ability to optimize marketing efforts by channel and funnel stage and drive alignment with the commercial sales teams.Key ResponsibilitiesLead the development and execution of regional marketing campaigns to drive demand of single-use technologies.Develop sales enablement material and training and return voice-of-sales / voice-of-customer to the business.Develop a robust lead generation and sales opportunity funnel through promotional initiatives and marketing-led events such as webinars, customer events and tradeshows.Partner with Global SUD colleagues to provide input to the global strategy and drive tactical programs and projects, localizing as needed for the NAM region.Conduct market research and analysis to identify customer needs, market trends, and the competitive landscape, using this information to define marketing strategies.Deliver monthly reviews of marketing objectives versus plan and produce critical metrics to ensure the achievement of the marketing plan. Proactively optimize programs to exceed targets and address underperformance.Track and analyze marketing campaign performance, providing insights and recommending improvements to enhance marketing effectiveness and return on investment.Stay informed about bioprocessing industry trends, emerging technologies, and the competitive landscape.May perform other related duties as assigned.QualificationsBachelor's degree in marketing, business management and/or science.Experience in a global marketing, regional marketing, or commercial role, preferably within a services environment.5+ years' experience driving marketing programs and campaigns that result in marketing return on investment with a direct impact to revenue.Self-motivated, self-starter with ability to handle and prioritize multiple projects.Demonstrated competency to plan, implement and measure with a strong sense of urgency to drive strategy to action.Successful track record of achieving results through and in collaboration with others.Self-starter, capable of working with minimal guidance.Travel up to 25%.Compensation and BenefitsThe salary range estimated for this position based in Massachusetts is $103,100.00-$154,700.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Simpson Gumpertz & HegerDo you want to help engineer whats next? Simpson Gumpertz & Heger (SGH) is a national engineering firm committed to delivering holistic advice for our clients most complex challenges. We leverage our collective and diverse experience, technical expertise, and industry knowledge of structures and building enclosures, advanced analysis, code consulting, and applied science & research to deliver unrivaled, comprehensive solutions that drive superior performance. With more than 750 employees in nine office locations throughout the United States, SGHs industry-leading teams constantly seek to advance the meaning of whats possible.We want someone passionate about maintaining a safe workplace for our employees.The goal of the Safety Manager is to maintain and constantly promote SGHs safety culture, as SGH provides a safe and healthy working environment, expand existing safety programs, and assist project teams ensure compliance with safety regulations.What Youll Be Doing:Develop and Expand Safety Policies and Procedures: Collaborate with technical teams to identify and enhance existing safety policies and procedures. Identify areas for improvement and recommend updates to safety protocols. Develop updates to safety protocols.Workplace Safety Assurance:Visits each SGH office annually to review office safety, meet with local office health and safety committees to actively promoting a culture of safety within the organization. Visit at least two jobsites when at each office to audit workplaces to confirm that project teams meet all safety and health requirements. Training and Education: Develop and deliver in-person programs to train managers and employees in general safety and worksite safety practices. Monitor training compliance and effectiveness. Provide annual reports to SGH staff on lessons learned each year from accidents, near miss incidents and auditsInvestigations and Recommendations: Participate in investigations of accidents and near misses to identify causes or determine how such accidents will be prevented in the future. Provide management recommendations to improve safety at SGH. Emergency Response: Lead the response to incidents and emergencies.Record Keeping, Data Analysis and Reporting: Maintain SGH safety records in coordination with Human Resources and Talent DevelopmentPrepare annual reports for the Department of Labor when required.Compile, analyze, and interpret statistical data related to occupational illnesses and accidents. Prepare reports on health and safety awareness, issues, and statistics. What Youll Need:Bachelor's Degree in Occupational Safety and Health: A bachelor's degree in a relevant field is essential for this role. Minimum 8 Years of Experience in Administering Safety Programs in the AEC Industry: The ideal candidate should have extensive experience in safety management, particularly in the construction and field engineering sector. Prior experience working with a consulting engineering firm providing construction-phase services is beneficial. In-Depth Knowledge: Familiarity with Occupational Safety and Health Administration (OSHA) guidelines. Leadership Skills: Exceptional leadership abilities to drive safety initiatives. Communication Skills: Ability to present effective safety trainings. Ability to coach supervisors and staff through safety assessments and preparation for jobsite assignments.Risk Assessment: Keen eye for identifying and mitigating potential safety risks. Ability to devise safety-compliant field work protocols.Compliance: Ensure the organization complies with all current health and safety legislation. Experience with OTI Authorized Training within the construction industry.Membership in a related trade organization such as National Association of Safety Professionals (NASP), or American Society of Safety Professionals (ASSP)Ability to travel to SGH offices across the country each month.What makes careers at SGH so special?The only way to advance is to question and explore. Every member of the SGH team is both a learner and an educator, committed to advancing ourselves, our teams, and our industry. Together we are creating a community that never settles for what is, but always seeks what could be.There are many reasons to love SGH.Our Work: Our clients trust us to bring clarity and deliver outstanding solutions for their most complex projects.Our People: We are bold thinkers and compassionate teammates, committed to lifelong learning and professional growth.Our Commitment: We live with integrity and embrace an obligation to give back to our professions and communities.Our Contribution: We offer a comprehensive and rich compensation and benefits package with company-paid and voluntary programs to help build healthy lifestyles, strong relationships, and future prosperity. SGH is an Equal Opportunity Employer and we value diversity in our workforce. We are committed to providing equal opportunities to all job applicants and employees. We consider all qualified applicants and encourage individuals with disabilities and protected veterans to apply. If the application system is not accessible to you, or you need a reasonable accommodation to apply due to a disability, please email [email protected]. PI242463549

Internal Title: Project Analyst Sr. - Soft ServicesDuration: 11-month contractHybrid - Waltham, MAResponsibilities: • Key player in the development and enhancement of soft services and consolidation center.• Translate specific business and end user needs into actionable plans.• Define the scope and objectives of various services and projects.• Develop innovative service offerings based on market trends and end user needs.• Support the entire life-cycle of a project, including creating and maintaining project plans and establishing timelines.• Ensure successful implementation of soft services programs by working with cross-functional teams and service providers.• Monitor project progress, identify and mitigate potential risks.• Conduct regular meetings with stakeholders for updates and feedback.• Evaluate program performance and drive continuous improvement.• Develop and write standard operating procedures (SOPs), preventive maintenance (PM) schedules, and training programs.Qualifications: • Experience of using business analysis tools/techniques to design and deliver business change• Strong engagement, communication and facilitation skills, including presentation and influencing skills• Experience of working in a regulated environment• Experience of working with third party suppliers/vendors• Evidence of excellent communication skills and building excellent relationships internally and externally Business acumen

**About us** Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050! **National Grid is hiring a Principal Program Manager, Project Management for Massachusetts This is a Hybrid Role - Must live within a commutable distance to one of our locations** **Job Purpose** National Grid is leading the clean energy transition, having announced its vision for a clean, fair and affordable energy future across its jurisdictions by 2050. To achieve this vision, we need to build a smarter, stronger, cleaner energy system. This means reimagining how we operate throughout the business and implementing new processes and technologies. The adoption of these changes is critical to our success. That’s where you come in. **Key Accountabilities** + Manage/Own the Change (end user adoption) from strategic planning through adoption for new processes and technologies deployed across the enterprise. + Deliver change of various sizes as a single change resource or manage a team of change practitioners. + Understand agile project delivery and how to execute and deliver change management within an agile delivery environment. Inclusive but not limited to: + Change Strategy + Case for Change + Stakeholder Engagement Strategy, Management and Execution + Change Impact Assessment + Engagement Strategy and Execution + Communications Strategy and Execution + Job Performance Support + End-User Training + Business Readiness + Post Go-Live Support + Adoption Tracking + Analyze and develop custom change plans and resource models for a change initiative. + Identify human and organizational risks and develop and maintain the project’s change management plan. + Manage advocacy at the executive and stakeholder levels to develop buy-in for the implementation project. + Consult and upskill resources across the enterprise as they develop and deliver their own change initiatives. + Support the impacted businesses with information and detailed frameworks, where appropriate, to ensure that they can conduct the necessary activities to minimize organizational risks. + Measure and track the impact the change plans are having on end user readiness and adoption and adjust accordingly. + Contribute to defining and maintaining the NG change methodology and standard templates. + Partner with change practitioners across the organization to share best practices and lessons learned to develop a standardized change delivery approach. + Manage a team comprised of NG and 3rd party resources. **Qualifications** + 4+ years change management experience, preferably in implementing change driven by a technology implementation. + 2 - 3 years’ experience in developing and implementing end-user training strategies. + Experience managing a team. + Able to set and translate strategy, challenges, and emerging priorities into action. + Demonstrated leadership skills with a focus on teamwork, collaboration, communications and the ability to influence others indirectly, i.e. without direct line supervision. + Emotionally intelligent and self-aware – Comfortable in a team environment, strong group dynamics awareness and collaboration skills, combined with the ability to communicate to a wide variety of individuals with whom have different functional accountabilities ie. able to easily build rapport and flex style to suit different stakeholders. + Well-developed self-planning and organization skills including ability to work interdependently, prioritize activities, meet commitments, and proactively manage time and a heavy workload. + Ability to adjust to varying or unexpected changing conditions and shifting priorities with minimal direction. + Ability to manage competing priorities and deliver on multiple projects in parallel. + Creative and innovative. + Customer focused and results oriented. + Excellent facilitation skills in virtual and in-person environments + Excellent written and oral communication skills. + Excellent MS PowerPoint skills. + Bachelor’s degree required + Professional qualifications and accreditations in Change Methods a plus but not required + Prior background and experience in the energy and utility industry a plus but not required **More Information** This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position, gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. Salary - $150,000 - $177,000 This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. **National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.**