Sales Operations Manager Salary in USA

Eden Foods Clinton, Michigan (Lenawee County) seeks a knowledgeable food industry Sales Department Manager. A focus on continuous improvement and employee development is essential. Natural and organic food manufacturing experience preferred.Sales Department Job DescriptionPosition: Sales Department Manager for a small, medium size companyReports to: Company PresidentRequirements1. Experience and education sufficient to manage staff, food brokers, and customer relationships and interface them with the company’s goals.2. Leadership and motivational skills and proficiency3. Appreciation of required discipline to business systems and processes4. Innate common sense and experience in business discussions5. Well-developed communications skills, written and verbal.6. A whole team focus in carrying out duties and responsibilities.7. Organized and logical professional approach to dealing with the multitude of facets associated with business management.8. Willingness to learn and adapt to Company ethics and processes.9. Being personable and approachable by staff, company team members, and business contacts.Duties and ResponsibilitiesA. Oversee, improve, and carry out territorial strategies and tactics of the sales effort for Eden brand to a multi-channel, diverse customer base.B. Work with staff, food brokers, customers, and prospects to acquire merchandising for Eden foods.C. Advocacy for customers and improved customer service.D. Set goals and monitor performance metrics in numerous sales dynamicsE. Work at retention of existing accounts, identification of prospects, development of sales channels, and creating new sales channels.F. Coordinate and support strategy across Eden operations purchasing, marketing, and production.G. Facilitate inventory management.H. Monitor budgets and projections.I. Persistent advocacy for continued improvement of staff performance, business systems, and efficient methodical processes.J. Interface Marketing Dept. capabilities with accounts that support the Eden brand.K. Recommend sales plans for items and categories.Job description is not intended to be all-inclusive or a complete explanation. Employees must perform other duties as assigned by their supervisor and Management as needed. Eden Foods reserves the right to modify job duties and responsibilities. Job description is not a written or implied contract of employment.

Mexilink is a leading full-service importer, master U.S. distributor and nationwide marketer of prominent consumer packaged goods throughout the Us omnichannel marketplace. With deep industry knowledge in the Hispanic and General Markets, Mexilink provides partner brands a comprehensive 360-degree strategy to grow market share in the US from importation to consumption. From Tajin Seasonings and Dolores Tuna to Unilever and PepsiCo Mexilink proudly represents these and other market leading brand and industry leading companies.S&OP MANAGER - BilingualYou will be responsible for implementing and managing the Sales & Operations Planning process, engaging all levels of the organization, and guiding each functional area in understanding of how they impact the process. Your primary objective will be to align the company's sales forecasts with operational capabilities to optimize inventory levels, meet customer demands, and drive overall business profitability. You will collaborate with cross-functional teams, including sales, marketing, operations, and finance, to develop and execute integrated business plans that support the company's strategic objectives. Your role will involve analyzing forecasted demand, identifying supply chain gaps, and recommending actions to optimize inventory and maximize customer satisfaction. We seek an individual experienced in spearheading successful transitions in sales strategies and operational functions. The ideal candidate will possess a deep understanding of change management principles and a demonstrated ability to implement transformative strategies seamlessly.Your responsibilities will be: Develop and manage the Sales and Operations Planning process, ensuring effective integration of demand and supply planning activities.Manage and integrate S&OP meetings in collaboration with sales, marketing, operations and finance to assess forecast accuracy, identify demand trends, supply constraints, and adjust plans accordingly. Maintain strict adherence to meeting's calendar and agenda.Conduct supply review meetings to analyze supply chain performance, evaluate inventory levels, and recommend actions to address gaps between demand and supply.Work closely with operations teams to understand production capabilities, capacity constraints, and supply chain risks.Prepare and present regular reports to senior management, highlighting key insights, risks, and recommendations related to the S&OP process.Provide sales-related inputs and perspectives during S&OP meetings, highlighting potential risks or opportunities and recommending actions to optimize inventory levels and meet customer demand.Drive cross-functional collaboration to resolve supply and demand imbalances, minimize stockouts, and optimize inventory levels across the network.Develop key performance indicators (KPIs) to measure and monitor the effectiveness of the S&OP process, including forecast accuracy, inventory turns, and customer service levels.Provide leadership and guidance to the S&OP team, fostering a culture of continuous improvement and driving best practices.Collaborate with IT teams to leverage technology tools and systems to enhance the S&OP process, including demand planning software, inventory management systems, and data analytics tools.Establish guidelines to support and manage conflict resolution during S&OP meetings.You should have:Bachelor's degree in Business Management or Supply Chain with 5+ years of experience needed.Project management and cross functional expertise is needed.Fluency in spoken and written English and Spanish.Experience in integrating Demand and Supply Planning with sales, marketing, production/engineering, and business support functionsKnowledge of manufacturing techniques, sales processes, and financial systems for effective collaboration to integrate planning.Proven track record in change management, which is crucial for our organization's adaptability and growth.A PLUS: Knowledge of S&OP systems.Good / practical understanding of S&OP best practicesVery at ease with data management, very familiar with IT tools. Advocate for data integrityStrong analytical skillsGood communication skills Able to summarize things that could be complexWilling to be hands-on for the coordination of the resolution of short-term issuesOpen towards change and explore new ideas.Our work environment:We work hard to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, plans and culture.Work is performed largely in an office environment. Hours of work will generally be from 9am to 6pm Monday - Friday. Benefits:Excellent career pathHealthcare planLong and Short Term DisabilityPaid HolidaysLife Insurance401(K)We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

* Spearhead customer engagement efforts to oversee the gathering of customer forecasts, conduct analysis on customer data, and produce internal and external reports vital for strategic business decisions and execution.* Utilize ERP (PLEX), Business Intelligence (Qlik), and similar software to craft business analytics, generating actionable insights and recommendations to optimize business performance and revenue generation.* Harness data-driven insights and patterns to pinpoint customer requirements, growth prospects, and effectively convey business status, fostering a data-centric decision-making culture within the organization.* Serve as a strategic ally to sales, planning, production, customer service, finance, and other departments, furnishing data-driven support to drive revenue, enhance operational efficiency, and elevate customer satisfaction.* Manage the annual revenue budget, quarterly forecasts, monthly sales analysis, and daily Sales & Operations Plan reporting.* Develop, deploy, and refine efficient business processes and tools for Customer Relationship Management (CRM), quoting, Quarterly Business Reviews (QBR), and metrics tracking.* Engage in cross-functional initiatives, demonstrating collaborative teamwork, as delegated.* Lead the creation of key performance indicators (KPIs), reports, dashboards, and presentations to monitor and communicate customer budget versus actual revenue status and other pertinent insights.* Monitor and report on customer supply agreements, including quarterly scrap reimbursement reconciliation and year-over-year volume comparisons.* Produce periodic reports regularly.* Actively participate in customer presentations and on-site visits.* Occasional travel required, up to 10%.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.You Have:* Completion of a Bachelor's degree in fields such as business administration, Finance, Economics, Analytics, or related disciplines.* At least 5 years of hands-on experience in commercial operations, business analytics, or similar roles, preferably within industries like medical devices, pharmaceuticals, biotechnology, or life sciences.* Demonstrated success in driving operational efficiency and streamlining processes within intricate business landscapes.* Proficiency in analytical reasoning and problem-solving, utilizing data to inform strategic decisions effectively.* Advanced proficiency in various software and data systems including Excel, ERP, Business Intelligence, CRM, or equivalent platforms.* Familiarity with other Microsoft tools.* Previous engagement with customers and exposure to CRM systems and pertinent sales and marketing technologies.* Ability to thrive in dynamic, fast-paced environments while managing multiple priorities adeptly.* Inherent drive for self-improvement and enhancement of departmental performance through continuous growth, development, and a dedication to excellence.* Excellent written and verbal communication skills, coupled with strong presentation abilities.

The Sales Operations Manager will be responsible for managing the sales operations functions, working closely with the P&L leaders, Sales, Data Analytics, and other key stakeholders to track and drive revenue growth, support sales strategies, develop KPIs and other metrics, lead market analysis and intelligence, and drive operational efficiency • Manage B&W's proprietary opportunity tracker (CRM tool) built on Microsoft's Power Platform to drive pipeline growth • Create industry analyses to support both Thermal and Clean Energy segments • Develop targeted account plans to increase aftermarket parts and services bookings • Support regional sales inititaves and go-to market strategies with quantative and qualitative data • Lead sales enablement, including sales training, tools and resources. • Facilitate Strategic Selling sessions on target projects with support of Proposals, Sales, and Business Units • Develop and maintain sales key performance indicators (KPI's), including reporting and analytics dashboards • Collaborate with the sales and product development teams to develop and execute sales strategies. • Manage the sales operations team, including performance management and development. • Work closely with other key stakeholders, including Field Sales (domestic and international), Sales Rep Management, Product Line Leaders, Data Analytics, Marketing, Finance and Operations, to ensure alignment and collaboration. Bachelor's degree in Marketing, Business, Economics, or related field, or equivalent experience in lieu of a degree 4 years' experience in business development, sales, sales operations, or marketing, preferrably in the industrial or energy sectors 4 years' experience in strategy 4 years' experience in analytics Must be able to work independently and proactively Proficient in Microsoft O365, especially PowerBI and Excel Networking and relationship building skills Experience in being a change-agent with aProcess improvement mindset Resourcefulness and tenaciousness in pursuit of data accuracy and delivery Analytical and critical thinking skills with the ability to both draw conclusions and make recommendations Experience developing and maintaining a Customer Relationship Management (CRM) system and tracking KPI's for performance Experience partnering with marketing staff to create effective sales and marketing programs. Excellent interpersonal skills and demonstrated ability to inspire a team Demonstrated success using multiple sales channels to achieve sales goals Excellent verbal and written communication skills High level of organizational intelligence

Location: Virginia Beach, VADescription: We are actively recruiting a Sales Operations manager for an industrial equipment manufacturer in Norfolk, Virginia. This role works cross-functionally and is responsible for coordinating with sales, marketing, engineering, and production teams to forecast sales, provide insight and strategy for growing existing client accounts, win new business, and deliver manufactured products to meet and exceed customer specifications and quality standards in cadence with manufacturing capabilities.This job will have the following responsibilities:Work with the sales and marketing teams to determine best practices for managing customer relationships and selling manufactured goods.Guide sales department with data driven insights to get optimum flow and analyze feedback on proposals to increase sales and marginal profit.Develop and implement territory and customer specific sales and marketing plans via continuous demand forecasts, tracking opportunities with existing customers, and pursuing new customers to increase sales in the territory, and forecast annual sales figures.Receive customer RFQs and coordinate with Sales Engineering department on product recommendations and prepare quotations. Coordinate with production scheduling to prioritize orders based on lead-times and customer demand to optimize margins.Supervise sales support/customer service team.Visit and call on customers and remote manufacturer sales representatives to maintain relationships.Effectively negotiate pricing, lead times, delivery dates, contractual agreements, and complaints with sales representatives and customers to finalize deals.Understand thresholds for acceptable terms and consult with Counsel and HQ to receive when in doubt.Effectively communicate cross-functionally (Sales, Production & Planning, Inventory Control, Product Engineering, Purchasing, Logistics, Quality Assurance) and facilitate inter-departmental meetings as necessary.Coordinate with production and engineering on product design, delivery, and variables to meet customer requirements. Arrange and coordinate customer and supplier visits with internal departments to ensure positive customer experience.Ensure inventory availability for quotes, accounting for freight pricing as necessary.Regularly track and follow up on production status to expedite and ensure on-time delivery for customers.Attend staff meetings, monthly, quarterly management, and annual meetings, and meet with customers and sales representatives to maintain and optimize customer relationships.Delegate point-person to trouble-shoot product's design or delivery issues.Provide Marketing and Product Engineering departments with appropriate direction to effectively perform including SOPs for fielding and assigning RFIs.Supervise, instruct, and train the Marketing team on best practices, industry trends, and demand/supply/inventory current states to optimize effectiveness.Review and validate monthly report of sales commissions and resolve disputes. Conduct annual evaluations of reporting staff.Qualifications & Requirements:Bachelor's Degree (preferably in engineering or technical field) or ten-years related experience and/or trainingPrevious supervisory or management experience.Experience in sales operations management, sales engineering, technical sales support, industrial marketing, customer success, customer experience, etc.Experience with producing data-driven insights and guidance to marketing to inform effective marketing campaigns.Organizational, process improvement, and multi-tasking skillsProficient in Microsoft Word, Excel, Power Point, Access, etc.Experience with ERP systems.Willingness to travel as need to meet with customer representatives. Knowledge of the power utility industry preferred.Excellent customer service, communication, negotiation, and collaboration skills.Willingness to work onsite on a traditional schedule. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

The Operations Manager will report directly into the Director of Manufacturing and be responsible for:Oversee day-to-day operations of the manufacturing facility, ensuring production targets are met while maintaining the highest standards of quality and safety.Develop and implement strategies to optimize production processes, improve efficiency, and reduce costs.Lead and motivate a team of production staff, providing coaching, training, and performance management as needed.Develop and implement yield enhancement, productivity, and quality improvement plans.Collaborate with other departments such as R&D, quality control, and logistics to ensure seamless operations and effective communication.Identify areas for improvement and implement solutions to enhance productivity, quality, and safety.Apply today for immediate consideration! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelors Degree in Chemical Engineering or a related field (Masters in Engineering or MBA is a plus)5-7 years in production/process engineering2+ years of management/supervisory experienceKnowledge of continuous improvement, lean and six sigma tools (greenbelt preferred)Working knowledge of semiconductor quality and manufacturing protocolsStrong communication skills and ability to work in cross-collaborative teamsExcellent organizational skills

We are seeking a Home Loans Sales Operations Manager for the Home Loan Origination Department. The Sales Operations Manager is a critical role within our Home Loans Division, tasked with driving the success of our home loans initiatives. This role involves supporting the Home Loans Production Manager in achieving operational excellence for the Home Loans Sales Team. The scope of responsibilities is broad and includes Sales Support, Data Reporting & Analysis, System Management, Marketing Support, Compliance and Documentation, Policy & Procedure Management, and Training & Development. The role operates within a complex and fast-paced environment, requiring a keen attention to detail, adaptability to ambiguity, the ability to shift contexts, and an imaginative and entrepreneurial spirit. Success in this role will significantly contribute to our team’s performance and the overall success of our organization. If you have management and financial institution experience, you should apply right away! Highlights: Collaborate with realtors to understand their needs and provide recommendations for aligning loan products accordingly Contact perspective realtors and set up introductory meetings with Loan Officers Build, maintain, and continuously enhance data processes related to data integrity and analysis with an emphasis on automation Maintain all active and inactive realtors in CRM with an emphasis on accuracy and complete information Collaborate with Marketing Campaign Manager to monitor and optimize the Home Loans B2C marketing process Ensure compliance with established policies, procedures and job aides that satisfy regulatory requirements, internal and external audits Experience:     Required 3 years of experience working for a financial institution and/or 3 years mortgage experience Customer service focus in a team environment     Preferred Management experience Education:     Required High school diploma or equivalent     Preferred Bachelor degree, preferably in Business or related field Skills & Knowledge:     Required Strong written and oral communication skills Excellent analytical and problem solving skills Strong research skills Establish and maintain good working relationships with team members Ability to work independently when necessary Strong leadership skills Organized, efficient and detail oriented Must be proficient in Microsoft office products, including outlook, word, excel Willingness to learn other assigned duties Team player   Schedule: Monday-Friday, 8:30 am-5:30 pm Level of Work: 2C Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.   Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Lending

Company DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.Job DescriptionEssential Functions / Responsibilities:The Production Supervision Team Leader and Account Manager (80/20 split) will lead, direct and assist service technicians to meet quality, schedule and cost objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.Additionally, you will promote and sell our complete pure water/ultrapure treatment systems to light industry clients in the San Diego, California region. You will support clients in the region for expansions, additions, water conservation projects, and account management of existing customers. Veolia Water Technologies and Solutions (VWTS) carries one of the broadest product lines in our industry, ranging from service deionization to standard reverse osmosis systems. In this role you will develop and execute growth plans for the assigned region. Collaboration with adjacent team members is a must for this role. A successful candidate will be skilled in communication, lead with technical competency, and win with integrity.Direct and manage the activities of the service team and provide technical, quality, production, and service leadership to the team to deliver on quality, schedule and cost goalsProvide ongoing support in scheduling resources, technical leadership and facilitating the flow of equipment to meet customer requirementsResponsible for account ownership of ongoing and supplemental business as well as account renewalsSupport and lead process improvement initiatives to reduce cycle time, improve inventory turns and reduce manufacturing lossesPerform administrative duties to support the business including timecards, labor vouchers, self-audits, absence reviews, and missing time corrections.Coach and counsel employees regarding individual performance and development needsPractice sound human relations and communications skills in order to motivate the team in safety, quality and productivity/service. Review production and service orders and implement production and service schedulesAnalyze and diagnose equipment problems and take corrective measures to minimize downtime and interruption of schedulesEnsure the facility is meeting all regulatory and non-regulatory compliance obligations including, but not limited to, occupancy permit/business license, fleet compliance and ISO quality systems and certificationsDrive growth and change in a fast-moving and high-energy environment. Use lean six sigma methodology in driving improvementsUnderstand and communicate customer's needs, qualify leads, and work closely with the regional sales team and sales manager to leverage their expertise to create value propositions for customers and routinely provide accurate opportunity and sales forecastsCollaborate with your team leaders to develop and execute a comprehensive growth plan for the assigned territory and marketsProvide prompt and responsive service to sales clients in respective areasSupport new product launch campaigns and gather market information for the development of new product initiatives Promote a working environment to achieve excellence in Environmental Health and Safety (EHS), quality, productivity, and customer serviceProvide regular reports on plant performance in areas including, but not limited to EHS, quality, and fulfillmentTravel regularly and frequently within the territoryOther duties as assignedQualificationsQualifications / Requirements:Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a manufacturing role)Desired Characteristics:Bachelor's degree in Engineering is preferredDemonstrated communication skillsDemonstrated customer focusSense of urgencyStrong interpersonal and leadership skillsExperience with Health and Safety Framework/E FrameworkWater treatment experienceMechanical/operations and applications knowledgeWorking DOT KnowledgeClear thinkerComputer and MS Office proficientSAP experienceGood driving recordSpanish SpeakingStrong understanding of the industrial marketplace and value of VWTS solutionsAdditional InformationAt Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Job TitleSales Operations Manager-(Remote) Limited Assortment/QSRLocationDenver, ColoradoDescriptionDairy Farmers of America (DFA), Dairy Brandsa dairy marketing cooperative owned by more than 12,500 family farmers. Our mark matters and it represents the wholesomeness of dairy that we share with our communities and loved ones. DFA manufactures a variety of dairy products, including cheese, butter, fluid milk, ice cream, dairy ingredients and more, under well-known and established regional brands. Our fingerprints touch thousands of brands across the marketplace, and we’re passionate about delivering the simple pleasures of dairy to people everywhere, straight from our family farm-owners. We are proud to provide families with fresh delicious dairy products.By joining DFA, Dairy Brands you can help us continue to make a difference that matters. We care deeply about the well-being of our neighbors and friends, and we celebrate the diversity of our company and our world. It takes an incredible team to deliver the goodness of dairy and enrich our communities – come join us!Dairy Farmers of America (DFA), Dairy Brandshas an opening for aSales Operations Manager-(Remote) Limited Assortment/QSR.Manage the day-to-day operations of the sales analysis/sales support department. Lead the team who supports the sales group by coordinating and streamlining various sales operations, sales analysis, and administrative processes. Ensure the team operates efficiently, enabling the sales team to focus on driving revenue and achieving sales targets. Collaborate with multiple departments to ensure seamless communication and the successful execution of sales strategies.Job Duties and ResponsibilitiesOversee and manage sales operations activities to ensure the smooth functioning of the sales team. This includes but is not limited to order processing, sales reporting, sales data analysis, and sales support activities.Provide guidance, direction, and support to the sales support team, ensuring they are equipped to assist the sales team effectively.Continuously assess and enhance sales support processes, workflows, and systems to increase efficiency and effectiveness. Identify and implement best practices to optimize sales operations.Oversee the Customer Relationship Management (CRM) system to ensure accurate and up-to-date information on leads, opportunities, and customer interactions.Collaborate with various departments, such as marketing, finance, and logistics, to ensure seamless communication and coordination to support the sales team's efforts.Address and resolve escalated customer inquiries and issues, ensuring high levels of customer satisfaction.The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required.Engage in cross-functional collaboration to improve processes and develop solutions to improve customer service.Develop improved process to assure entire supply chain is setup for success at key customer group. Provide positive customer experience and manage the resolution of issues using a “solve by sundown” mentality.Tracks and reviews customer fill rates across national accounts and works with regional leaders to address areas of concern.Own store level execution for assigned national accounts.Manages new store openings and documents for plants.Manage customer pricing survey work in the field.Tracks and measures key customer service indicators and develops action plans.Responsible for item maintenance including new item setup. Responsible for Accounts Receivable tracking across assigned accountsResponsible for Milk Case, palley, and tray tracking across all accountsLead, Manage and improve order & service process across assigned national accounts.Other duties as assigned.BENEFITS:Health and Welfare benefits begin 1st of the month after start date401(k) with company contribution – 100% vested at day one of eligibilityCompetitive payPaid vacation and holidaysCareer growth opportunities – we promote from within!Comprehensive healthcare benefitsService recognition and employee rewardsEmployee referral programTuition reimbursementWork for dairy farm familiesRequirementsEducation and ExperienceUndergraduate degree in business, statistics, economics, or related curriculum (or equivalent combination of experience and education)5 to 8 years of sales support, sales, category management, analytics, or related experience coupled with demonstrated leadership attributes, team leadership, or supervisory experience; 1+ year of manager experience preferred.Experience using reporting software and syndicated data and data access tools.Certification and/or License – may be required during course of employment.Knowledge, Skills, and AbilitiesKnowledge and skill with Microsoft Office Suite and company specific systemsKnowledge of principles and practices of supervision, training, and personnel managementAnalytical and data interpretation skillsCommunication and presentation skills to effectively convey data insights to non-technical stakeholders.Problem-solving abilities and the capability to think critically about sales-related challenges.Able to influence and support teams to achieve objectives.Able to work in collaboration effectively and foster good teamwork.Able to problem solve, multi-task, and prioritize work activities.Able to adapt to changing priorities.Able to interact positively and work effectively with others (interpersonal skills)Able to work in a fast paced, team environment.Must be able to read, write and speak English.TravelNo travel required. 5%-15% (1-3 times per year) 15%-25% (1-2 times per quarter) 25%-50% (up to 1 week per month) 50%-75% (up to 2 weeks per month) 75%-100% (3+ weeks per month)An Equal Opportunity EmployerPay RangeCompetetive

DESCRIPTION ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements: · Support, mentor, and motivate your team · Lead large-scope projects with site and regional impact · Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance · Manage safety, quality, productivity, and customer delivery promises · Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives · Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs · Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) · Work a flexible schedule (weekends and/or overnight shifts) We are open to hiring candidates to work out of one of the following locations:Wilmington, IL, USABASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.