Escalation Manager Salary in Rochester, NY

Qualifications:Build your career with Manpower, as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Market Management and forge a career path that's right for you. All while: What's In It For You• Working with our exceptional clients. From Fortune 500 clients to transformational start-ups, our team helps some of the world's most impactful, innovative, and recognizable organizations. • Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including: o Competitive base salary o Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance o 401K with a Company match o 20 days paid time off o Gym membership discounts o Pet insurance o An annual paid tropical vacation for our top performers to recognize their contributions• Being part of an inspiring culture. We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it's about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business. o Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging. o We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2021 ManpowerGroup was named one of the World's Most Ethical Companies for the 12th year - all confirming our position as the brand of choice for in-demand talent. • Building your Career with Purpose! o We know your continued development fuels our future success. We'll help you grow into an expert in your field. Afterall, unlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals. How You'll Make an Impact as a Market Manager • The Market Manager leads/runs a Manpower business, generating sales and owning the market and the P&L as an entrepreneurial leader. The primary focus of the role is to drive sales and inspire staff to proactively grow staffing opportunities within owned market.• Inspire and lead a team of sellers and recruiters to grow the business and delight clients, consultants and candidates. Responsible for hiring, onboarding, managing and developing a team. Typical span of control is 5-10 employees.• Develop strategies and tactics required to direct sales and recruiting activities. Oversee execution with hands-on coaching of direct reports, involved with clients and consultants to drive loyalty and resolve escalations.• Market and industry leader known in communities of relevance and looked to for World of Work expertise. Offers customized workforce solutions to clients by collaborating across team s/brands to leverage the full suite of ManpowerGroup solutions.

Job Title: Lead Engineer-Fiber/Microwave CommunicationReports to: Senior Manager Telecommunications EngineeringReporting hybrid to Rochester, NYThe base salary range for this position is dependent upon experience and location, ranging from $101,404‬- $126,755Job Summary:Senior technical resource responsible for performing enterprise-wide system design to include microwave, RF mesh, Point to Multi-Point and fiber technologies. Duties include system planning, engineering, documentation, and diagnostics. MAJOR ROLES AND RESPONSIBILITIES:Good working knowledge/experience with various types of RF Systems and be proficient in RF design, diagnostic tools, and understanding of various RF technologies. This will include working with various types of antennas, transmitters, receivers, and other RF devices. Will work directly with the NY Smart Metering team to provide engineering support. A general knowledge of optical theory, transport technologies, and the operation of optical transport systems.1. Supports, analyses, scheduling, acquisition, implementation, anddocumentation of communications hardware, software,and facilities for assigned projects.2. Resolves complex technical facility, hardware, and software problemsutilizing a variety of hardware and software testing tools.3. Manages and maintains up-to-date documentation and procedures thatdefine the operability of the communication systems.4. Identifies and evaluates new technologies andproducts.5. Monitors system performance and ensures capacity planning isperformed by assessing and making recommendations for improvement.6. Interfaces with field technicians, Network Management Center (NMC) and the NY Smart Metering team to ensure proper escalation during outrages or periods of degradedsystem performance.7. May function as a lead position providing guidance, coordination andtraining for field technicians.Job Requirements Requires a 4-year degree in a technical field, and minimum 3-5 years ofrelevant experience working in a telecom engineering /planning role or 10+ years of telecom RF design/Microwave/Fiber experience, with equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.Avangrid employees may be assigned a system emergency role and in theevent of a system emergency, may be required to work outside of theirregular schedule/job duties.Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that countryAVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] Posting End Date:

Job Description: Summary:Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources.Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers.Essential Accountabilities:Level IHandles physical health member clinical management programs.Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable.Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,Maintains confidentiality and conducts information management procedures per corporate and departmental policy.Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews.Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services.Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals.Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena.Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits.Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment.Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources.Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory TherapistAccepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable.Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications.Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care.May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA).Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.May participate in the orientation of new staff.Regular and reliable attendance is expected and required.Performs other functions as assigned by management.Level II (in addition to Level I Essential Accountabilities)Handles all member clinical condition management programs.Offers process improvement suggestions and participates in the solutions of more complex issues/activities.Mentors junior staff and assists with coaching whenever necessary.Consistently meets/exceeds all productivity and performance metrics, including positive results of audits.Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health.Manages more complex assignments and/or larger caseloads.Displays leadership skills and serves as a positive role model to others in the department.Participates in the orientation of new staff.Level III (in addition to Level II Essential Accountabilities)Process Management and DocumentationIdentifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies.Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions.Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department.Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems.Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers.Provides backup for the Supervisor/Manager, whenever necessary by:Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care.Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing.Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group.Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities.Minimum Qualifications:NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.All LevelsAssociates degree required. Bachelor's degree preferred.Active NYS RN or Registered Dietician or Physical Therapist licensure required.Minimum of three years of clinical experience required. Case Management experience preferred.Must demonstrate proficiency with the Microsoft Office Suite.Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred.Strong written and verbal communication skills.Ability to multitask and balance priorities.Must demonstrate ability to work independently on a daily basis.Deliver efficient, effective, and seamless care to members.Level II (in addition to Level I Qualifications)A minimum of 2 years in case management position.Case Management Certification preferred.Delivers efficient, effective, and seamless care to members.Demonstrates ability to escalate to management, as necessary.Demonstrates proficiency in all related technology and documentation requirements.Consistently meets or exceeds all performance metrics.Level III (in addition to Level II Qualifications)Must have been in a current Case Management position or similar subject matter expert for at least 5 years.Case Management Certification requiredBroad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems.Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues.Ability to lead the training of new staff.Demonstrated presentation skills.Physical Requirements:Ability to travel and work long hours on a computer.May require flexible hours to meet needs of member discussions.************One Mission. One Vision. One I.D.E.A. One you.Together we can create a better I.D.E.A. for our communities.At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity.We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.OUR COMPANY CULTURE:Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation, and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.Equal Opportunity EmployerCompensation Range(s): Level I: Grade 205: Minimum $58,500 - Maximum $81,702 Level II: Grade 206: Minimum $58,500 - Maximum $93,267 Level III: Grade 207: Minimum $60,070 - Maximum $111,114The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary:Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources.Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers.Essential Accountabilities:Level IHandles physical health member clinical management programs.Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable.Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,Maintains confidentiality and conducts information management procedures per corporate and departmental policy.Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews.Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services.Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals.Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena.Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits.Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment.Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources.Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory TherapistAccepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable.Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications.Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care.May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA).Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.May participate in the orientation of new staff.Regular and reliable attendance is expected and required.Performs other functions as assigned by management.Level II (in addition to Level I Essential Accountabilities)Handles all member clinical condition management programs.Offers process improvement suggestions and participates in the solutions of more complex issues/activities.Mentors junior staff and assists with coaching whenever necessary.Consistently meets/exceeds all productivity and performance metrics, including positive results of audits.Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health.Manages more complex assignments and/or larger caseloads.Displays leadership skills and serves as a positive role model to others in the department.Participates in the orientation of new staff.Level III (in addition to Level II Essential Accountabilities)Process Management and DocumentationIdentifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies.Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions.Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department.Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems.Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers.Provides backup for the Supervisor/Manager, whenever necessary by:Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care.Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing.Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group.Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities.Minimum Qualifications:NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.All LevelsAssociates degree required. Bachelor's degree preferred.Active NYS RN or Registered Dietician or Physical Therapist licensure required.Minimum of three years of clinical experience required. Case Management experience preferred.Must demonstrate proficiency with the Microsoft Office Suite.Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred.Strong written and verbal communication skills.Ability to multitask and balance priorities.Must demonstrate ability to work independently on a daily basis.Deliver efficient, effective, and seamless care to members.Level II (in addition to Level I Qualifications)A minimum of 2 years in case management position.Case Management Certification preferred.Delivers efficient, effective, and seamless care to members.Demonstrates ability to escalate to management, as necessary.Demonstrates proficiency in all related technology and documentation requirements.Consistently meets or exceeds all performance metrics.Level III (in addition to Level II Qualifications)Must have been in a current Case Management position or similar subject matter expert for at least 5 years.Case Management Certification requiredBroad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems.Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues.Ability to lead the training of new staff.Demonstrated presentation skills.Physical Requirements:Ability to travel and work long hours on a computer.May require flexible hours to meet needs of member discussions.************One Mission. One Vision. One I.D.E.A. One you.Together we can create a better I.D.E.A. for our communities.At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity.We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.OUR COMPANY CULTURE:Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation, and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.Equal Opportunity EmployerCompensation Range(s): Level I: Grade 205: Minimum $58,500 - Maximum $81,702 Level II: Grade 206: Minimum $58,500 - Maximum $93,267 Level III: Grade 207: Minimum $60,070 - Maximum $111,114The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Description HOW WE CARE FOR YOU:At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.Pension PlanRetirement PlanComprehensive Benefits PackageTuition ReimbursementBenefits Effective Date of HireSame Day Pay through Daily PaySUMMARYThe FERC Coordinator works in collaboration with manager and a group of individuals to ensure accuracy of charges for multiple departments. Reviews multiple work queues daily for edits, missing charges, insurance and prior authorizations. Ensures timely submission of claims. Reviews reconciliation reports to ensure charges are captured for all patients and all services rendered. Reports trends to manager and identifies when additional training is needed for staff. The FERC coordinator is a subject matter expert in all front end workflows and is able to perform these roles in a professional and knowledgeable manner.STATUS: Full TimeLOCATION: Riedman CampusDEPARTMENT: FERCSCHEDULE: Monday - Friday DaysATTRIBUTES• Five years related work experience in a healthcare setting preferred.• Basic computer skills highly desired.• Excellent customer service and communication skills highly desired.RESPONSIBILITIESCLAIMS & VERIFICATION: Review/resolves charge review work queues for assigned sites for completeness and accuracy. Reviews/resolves claim edit work queues completeness and accuracy. Works with sites to obtain additional information from providers and/or patients. Verification of insurance eligibility/coverage. Communicates professionally and timely with both internal external customers such as but not limited to; payers, physician offices and other departments. Works closely with billing department on insurance denials and trends. Reviews charge reconciliation reports for missing charges and correct billing of split charges; understands PB and HB charges, PBB payors, traditional PBB, non-traditional PBB. Reviews follow up WQ for denials and monitors for trends by insurance and/or department; responds to billers' questions in a timely manner. SERVICE & SUPPORT: Reviews denial reports with leadership team. Handles patient billing questions, doing appropriate research. Runs revenue cycle reports as needed by practice. Monitors point of service payment collections; identifies opportunities where they exist and works with team members to improve collection rates. Centralized support team will perform follow-up on initial denials, including resubmission of claims when necessary, or escalation to CBO when charge is corrected. Support team located at the practices will work closely with clinical team to ensure all charges are captured. Performs other duties as assigned PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.PAY RANGE: $18.00 - $23.25 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran