Branch Manager Salary in Rochester, NY

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! This position will provide operational leadership and daily direction for the Cash Management Services (CMS). Salary commensurate upon skill set, experience, and competency in operational leadership roles. Responsibilities: Providing services to banks, commercial and corporate customers Ensure accountability and security of all funds transiting the department Serve as liaison with the Federal Reserve Bank, banks, thrift charters and commercial customers to identify and resolve problems Ensure that operating systems and procedures are adhered to at all times Develop plans to reduce or eliminate operational efficiencies. Develop and maintain a quality team. Requirements: A minimum of 3 years of experience managing a cash vault Loomis systems knowledge preferred Excellent communication/presentation skills (verbal & written) required Background/experience in a leadership role is preferred Benefits:Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Title: Relationship BankerRequisition ID: 4979Location:Rochester, NY, USCategory:Regular Full-TimeJob Class:RetailPosted_Date:6 days agoSalary_Range:$17.00 To 24.00 HourlyDescription:The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.Position Title: Relationship BankerReports To: Senior Branch Manager or Branch ManagerDepartment: Retail BankingFLSA Status: Non-Exempt Purpose: At Five Star Bank, our people are our greatest competitive advantage. As a Relationship Banker, you will use your expert knowledge of financial products and services and an advice-led approach to deliver personalized financial solutions and build lasting relationships. As a Relationship Banker, you will drive productive sales and service activities, develop new business by educating existing and potential clients and exemplify Five Star Bank’s HEART values. Supervisory Responsibilities:Degree of Supervision Received: Minimal to ModerateSupervision Received (title): Senior Branch Manager or Branch Manager Degree of Supervision Given: NoneSupervision Given to (Titles): N/A Essential Functions:Demonstrated knowledge of all bank products and services and ability to accurately process deposits and lending applications and account opening transactions.Achieves individual and team goals.Engages consumer and small business customers through proactive advice-led consultation.Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Identifies financial needs and recommends personalized solutions of products and services.Proactively engages prospective consumer and small business customers within the market.Collaborate with business partners and refer opportunities to mortgage, wealth, insurance and commercial banking.Assists in community events and actively participates in and supports FSB sponsored community initiatives, activities and programs. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.Maintains knowledge of regulatory compliance and completes assigned compliance training.Introduces customers to alternative banking solutions including mobile banking, digital banking, and ATMs/ITMsApplies knowledge of bank policies and procedures to resolve customer account issues appropriately and efficiently.Supports daily operations as required.Assist occasionally with transactional service transactions. Responsible for accurately processing transactions for customers (e.g. deposits, loan payments, cashing checks, redeeming bonds) in a courteous and professional manner. Participates in cash and negotiable instrument control measures including cash management, shipping and cash ordering, vault currency, vault balancing, and vault related controls as assigned.Performs operational duties as required including fill change and/or currency orders, issue cashier’s checks and money orders, process night deposit bags and ATM deposits, balances ATM and resolves ATM discrepancies, settle and balance cash advance machine. Maintains responsibility for a cash drawer and follows proper balancing procedures.Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. Job Related Qualifications – Education and Prior Experience:Required:Education: High School Diploma, GED or equivalent experiencePrior Experience: Minimum 1 year (preferably in financial services) of sales and customer service experience. Managing new and existing customer relationships, achieving revenue goals through advice-based customer consulting, and building referral sources. Preferred:Education: Associate degree or higherPrior Experience: Minimum 2+ years in financial services of sales and customer service experience. Managing new and existing customer relationships, achieving revenue goals through advice-based customer consulting, and building referral sources. Competencies:Excellent communication skills - in person and over the phone - with proven ability to personalize features and benefits of products/services to customers with varying needs.Demonstrated knowledge of bank products and servicesStrong advice-led consultative approach to engaging customersDemonstrated ability to prospect and network to acquire new customers. Experience fostering and developing strong customer relationships.Experience with banking systems and platformsStrong desire to improve the financial well-being of customers by providing education and advice.Excellent interpersonal and communication skillsA self-starter and strong organizational skills with the ability to multitask and prioritize.Ability to thrive in a team environment.Ability to learn and utilize new technology effectively and efficiently. Physical Requirements:Able to regularly stand for prolonged periods of time.Able to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. Able to travel between office locations.Extensive computer usage is required.Moderate to extensive phone usage is required.Ability to perform repetitive motions. Other:Work schedule: Varies with office needs and may include evenings and weekends.Licenses or Accreditation: Registration with Nationwide Mortgage Licensing System Registry (NMLS) is required in accordance with SAFE Act requirements. This job description is not exhaustive. The Relationship Banker may be required to perform other duties as assigned.PI238698614

Title: Relationship BankerRequisition ID: 4984Location:Rochester, NY, USCategory:Regular Full-TimeJob Class:RetailPosted_Date:YesterdaySalary_Range:$17.00 To 24.00 HourlyDescription:The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.Position Title: Relationship BankerReports To: Senior Branch Manager or Branch ManagerDepartment: Retail BankingFLSA Status: Non-Exempt Purpose: At Five Star Bank, our people are our greatest competitive advantage. As a Relationship Banker, you will use your expert knowledge of financial products and services and an advice-led approach to deliver personalized financial solutions and build lasting relationships. As a Relationship Banker, you will drive productive sales and service activities, develop new business by educating existing and potential clients and exemplify Five Star Bank’s HEART values. Supervisory Responsibilities:Degree of Supervision Received: Minimal to ModerateSupervision Received (title): Senior Branch Manager or Branch Manager Degree of Supervision Given: NoneSupervision Given to (Titles): N/A Essential Functions:Demonstrated knowledge of all bank products and services and ability to accurately process deposits and lending applications and account opening transactions.Achieves individual and team goals.Engages consumer and small business customers through proactive advice-led consultation.Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Identifies financial needs and recommends personalized solutions of products and services.Proactively engages prospective consumer and small business customers within the market.Collaborate with business partners and refer opportunities to mortgage, wealth, insurance and commercial banking.Assists in community events and actively participates in and supports FSB sponsored community initiatives, activities and programs. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.Maintains knowledge of regulatory compliance and completes assigned compliance training.Introduces customers to alternative banking solutions including mobile banking, digital banking, and ATMs/ITMsApplies knowledge of bank policies and procedures to resolve customer account issues appropriately and efficiently.Supports daily operations as required.Assist occasionally with transactional service transactions. Responsible for accurately processing transactions for customers (e.g. deposits, loan payments, cashing checks, redeeming bonds) in a courteous and professional manner. Participates in cash and negotiable instrument control measures including cash management, shipping and cash ordering, vault currency, vault balancing, and vault related controls as assigned.Performs operational duties as required including fill change and/or currency orders, issue cashier’s checks and money orders, process night deposit bags and ATM deposits, balances ATM and resolves ATM discrepancies, settle and balance cash advance machine. Maintains responsibility for a cash drawer and follows proper balancing procedures.Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. Job Related Qualifications – Education and Prior Experience:Required:Education: High School Diploma, GED or equivalent experiencePrior Experience: Minimum 1 year (preferably in financial services) of sales and customer service experience. Managing new and existing customer relationships, achieving revenue goals through advice-based customer consulting, and building referral sources. Preferred:Education: Associate degree or higherPrior Experience: Minimum 2+ years in financial services of sales and customer service experience. Managing new and existing customer relationships, achieving revenue goals through advice-based customer consulting, and building referral sources. Competencies:Excellent communication skills - in person and over the phone - with proven ability to personalize features and benefits of products/services to customers with varying needs.Demonstrated knowledge of bank products and servicesStrong advice-led consultative approach to engaging customersDemonstrated ability to prospect and network to acquire new customers. Experience fostering and developing strong customer relationships.Experience with banking systems and platformsStrong desire to improve the financial well-being of customers by providing education and advice.Excellent interpersonal and communication skillsA self-starter and strong organizational skills with the ability to multitask and prioritize.Ability to thrive in a team environment.Ability to learn and utilize new technology effectively and efficiently. Physical Requirements:Able to regularly stand for prolonged periods of time.Able to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. Able to travel between office locations.Extensive computer usage is required.Moderate to extensive phone usage is required.Ability to perform repetitive motions. Other:Work schedule: Varies with office needs and may include evenings and weekends.Licenses or Accreditation: Registration with Nationwide Mortgage Licensing System Registry (NMLS) is required in accordance with SAFE Act requirements. This job description is not exhaustive. The Relationship Banker may be required to perform other duties as assigned.PI238938293

Job Title: Lead Analyst - Field Customer ServiceCompany: ROCHESTER GAS & ELEC CORPLocation: RGE - Mushroom Blvd.Business Area: Field Customer ServiceReports to: Lead Supervisor - Field Customer ServiceThe base salary range for this position is $73,256 to $95,233 and is dependent upon experience.Job SummaryWorks within the Field Customer Service department, primarily for RGE but will perform cross-company and departmental work with NYSEG as required part of the greater cross-functional team. Work includes both field and office work.Key Responsibilities• Investigates reports or discoveries of unlawful acts of energy theft, meter tampering, and fraud• Performs research on CRMB and at the customer's premise. Communicates with customers, property owners, law enforcement, legal entities, and municipal agencies, both verbally and with written correspondence. Field activity includes data and evidence collection, crew and law enforcement coordination, and obtaining witness statements• Investigates metering and billing concerns that require field activity for resolution. Performs research on CRMB and at the customer's premise. Communicates with customers and property owners both verbally and with written correspondence. • Performs High Bill, Shared Meter, Meter Mix-ups, and Rate and Revenue investigations• Performs Rate and Revenue investigations on residential and nonresidential accounts (up to 100 kw). Reviews account consumption, service classification, service application, and other relevant information on CRMB. Verifies or makes changes in CRMB to ensure the correct billing rate and revenue designation as outlined in RG&Es tariffs. Performs site inspections as required.• Performs Meter Mix-up investigations. Performs research on CRMB and performs field investigation to determine meter locations and service designations. Communicate findings with all affected parties. Calculates billing adjustments and ensures all necessary changes are made in CRMB.• Performs Non-Registering Meter investigations. Performs research on CRMB and field investigation for meters that are reported not registering consumption. Determines required action to remove, replace, or turn off meters. Communicates with customers and ensures follow-up on customer accounts. Assists with gas and electric emergencies as requested.• May assist in AMI initiatives• May assist with RGE scheduling and key deployment• Storm Role - Wires Down Branch Director- Participation is mandatory and tied to performance review• May assist with cross-departmental responsibilities under the Avangrid umbrellaRequired Qualifications• Bachelor's Degree (preferred) with a minimum of 3 year's experience or Associate degree with a minimum of 5 year's experience required• Proficiency in Customer Service policy and procedures• Good working knowledge of CRMB• Good working knowledge of RG&E/NYSEG collections policy and procedure• Knowledge of RG&E tariffs, NY Penal Law, Shared Meter Law, rate structure, billing, collection policies, HEFPA, and NYSPSC Rules and Regulations• Good working knowledge of HVAC systems, building construction, plumbing, electrical wiring and gas piping• Strong interpersonal, written, and verbal skills.• Strong decision-making, analytical, problem-solving, and negotiating skills.• Good computer skills including Microsoft Office products and CIS.Competencies• Growth & Continuous Improvement• Initiative & Change• Focused on Results• Customer Centric (internal and/or External)• Communication• Collaboration• Leadership (people managers/leaders)Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that countryAVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] Posting End Date:

Rochester, NY, USAFull time2024-04-04R24_0000009072The Role:Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services.This is the right opportunity for you if you:Have a passion for 'the hunt' and winning customersEnjoy building and sustaining customer relationshipsEnjoy promoting an entire line of products because you truly believe in the productsTruly love and understand basic selling conceptsA Day in the life:Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profitsPromote the entire line of NAPA products and programs to Wholesale CustomersWork with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basisIdentify specific needs of customers and align solutions with NAPA's offeringsWork with manufacturer's representatives to improve program offerings and grow customer knowledge of linesEngage customers and keep them connected through all of NAPA's eSales programsPerform educational seminars, clinics and presentations on NAPA product lines and servicesMaintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephoneWhat youll need:Prior experience in a Retail store or outside sales2+ years of experience in a customer focused role and the ability to perform in a quota-driven environmentUnderstand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenanceCapability to present information in group meetingsValid driver license with no more than 2 moving violations in the last 4 years requiredAnd if you have this, even better:Bachelor's DegreeBackground in the Automotive IndustryWhy NAPA may just be the right place for you:Base Salary plus commissionSalary $47,586 per yearVehicle & Cell phone allowanceOutstanding health benefits and 401KStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamIf this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps:Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239157959

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Job Summary: Review balancing documentation for all customer currency, coin and ATM inventories, ATM balancing transactions, and daily teller activity for accuracy. Balance and reconcile accounts daily. Investigate and follow up on open or exception items and provide daily status. Participate in verification of discrepancies as directed by CMS Supervisor. Assist CMS Supervisor in conducting random inventory and teller audits. Perform customer service actions in communications with Loomis customers to identify and resolve problems. Duties / Responsibilities: Review ATM Service orders to ensure each ATM serviced is in balance. Research and reconcile any and all out-of-balance ATMs within 24 hours of verification of residual cash or cash add service. Request, track, and review audits of out of balance ATMs. Contact all customers on all unresolved ATM differences and reconcile ATM with customer internal record. Report all unresolved ATM differences to Cash Management Services Manager and/or Branch Manager and/or Loss Prevention Manager. Review all CMS related documentation, including but not limited to ATM Service Orders, documentation of physical count of inventories, processing reports, balance sheets, liability transfer documentation, shipping, and order documentation etc., to ensure compliance with Loomis standards. Ensure physical count documentation, internal calculation of inventory balance, and customized reports to customer balance and indicate an in-balance condition. Track return documentation and insure it is corrected and returned to Balance and Audit. Ensure all documentation is prepared and delivered to customers, including customer specific paperwork in the normal course of processing change orders, deposits and or balancing inventories. Insure documentation balances to internal documentation. Advise Cash Management Services Supervisor of instances where Loomis standards are not met. Suggest changes to processing and/or documentation that will help bring CMS operation into compliance. Review, track and monitor currency and coin levels in customer inventories and ATM's. Be prepared to advise customers to sell excess inventory, restock inventory and change ATM replenishment amounts to improve and reduce customer cash balances. Receive and file all CMS related documentation. Ensure all documentation of all work processed for any customer is filed together by day, by customer and by ATM. Maintain 90 days of historical CMS documentation in the Balance and Audit office, and 3 years (or time period specified by customer contract) historical CMS documentation in branch archival storage. Assist CMS Manager/Supervisor, Branch or General Manager, Loss Prevention Manager, Division Security Manager, Corporate Security staff and customers to resolve any and all differences in ATM and CMS Operations. Support CMS Supervisor by receiving and addressing customer telephone calls. Identify, sort and mail customer receipts weekly. Perform additional duties as assigned by management. Skills and Qualifications: Minimum two years higher education or two to three years reconciliation experience, preferably in banking and/or related experience in Loomis CMS Operations. Experience with PC and applications software, including MS Office. Good interpersonal skills, oral and written communication skills are required. Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

General informationJob Title1189 - ROC-Delta-Full Handling/CS2SUP - Customer Service SUPV/FTDateWednesday, April 10, 2024StateNew YorkCityRochesterBase Pay Rate:$ 19.00Full/Part TimeFull TimeShiftA.M. shiftShift StartTime 04:00amRequirements and DescriptionSupervises and coordinates daily activities of employees to ensure safe and effective operations.Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.Communicates with manager concerning any problems or issues.Schedules and conducts shift meetings.Completes shift paperwork and performs other administrative functions.Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic QualificationsPre-requisites: Must be a local (in-state) resident.Valid In-State Driver's License.Ability to pass a pre-employment drug screen.Ability to pass up to a 10-year background check.Must be at least 18 years of age.Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.Must complete SIDA training to obtain airport authority identification security. Experience: 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent customer service skills. Strong work ethic.Ability to work in a team oriented environment. Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.Able to understand documents, learn and follow ticketing procedures, and other rules and regulations. Preferred QualificationsEducation: High School diploma or GED. Experience: 4+ years of relevant experience. Relevant supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment.Able to communicate effectively in a professional manner.Strong leadership qualities and ability to create a passionate and efficient workforce.Able to effectively resolve employee conflicts.Ability to apply creative solutions that have a positive impact on results. Working ConditionsWork Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment.Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Customer Service Agents and Leads. Legal Unifi is an Equal Opportunity Employer."Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Works within the fast-paced environment of the Central Nursing Team to complete non-clinical projects and functions. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems within the nursing department. Works with Nurse Manager and field staff to schedule patient visits for home infusion. Works with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals. Works with prescribers to fax, track, and obtain nursing orders. Delivers straightforward administrative and/or other basic business services in Customer Service. Works with various staff, departments and prescribers via fax, email, IM, and phone. Responds timely to inquiries from patients, field staff, and other departments for information and assistance. Position requires excellent interpersonal skills, critical thinking, multi-tasking, retention, and flexibility. Independently responds to inquiries ranging from routine to moderate complexity. Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Enhance organization reputation by accepting ownership for responding to new and different requests. Escalate issues as necessary. ESSENTIAL FUNCTIONS Use of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.Proactively communicate to field staff, nursemanagement,and patients.Investigate/research issues and provide resolution.Take initiative for problem solving with ability to multitask effectively and use critical thinking.Correct and timely entry of data in appropriate systems.A pro-active work ethic with ability to be managed/trained virtuallyProficiency and use of Excel and Outlook QUALIFICATIONS High School education or GED.3+ years of relevant Customer Service experience.Microsoft Office Suite.Extremely detailed oriented.Excellent written and oral communication skills.Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 17 - 25 USD / hourly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Title: Service AssociateRequisition ID: 4996Location:Rochester, NY, USCategory:Regular Full-TimeJob Class:RetailPosted_Date:YesterdaySalary_Range:$15.00 To 19.00 HourlyDescription:The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.Position Title: Service AssociateReports To: Senior Branch Manager or Branch ManagerDepartment: Retail BankingFLSA Status: Non-Exempt Purpose: The Service Associate is a critical member of the retail team delivering a personalized and caring client experience, efficiently executing banking transactions, and introducing products and services that improve the financial well-being of customers. Supervisory Responsibilities:Degree of Supervision Received: ModerateSupervision Received (title): Senior Branch Manager or Branch ManagerDegree of Supervision Given: NoneSupervision Given to (Titles): N/A Essential Functions:Achieving individual and team-based servicing goalsGreets clients and prospective clients entering the office following established customer service guidelines.Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally.Maintains responsibility for a cash drawer and follows proper balancing procedures.Supports daily operations of the office to include processing night deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs.Answers the phone within the office promptly and professionally.Ensures compliance with security and audit procedures.Understands and adheres to established policies and procedures.Maintains knowledge of regulatory compliance requirements and completes assigned compliance training.Develops and maintains knowledge of bank products and services.Introduces customers to alternate banking channels including ATM/ITM and DigitalIdentifies customer needs and refers to the appropriate team member/business partner.Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. Job Related Qualifications – Education and Prior Experience:Required:Education: High School Diploma or GED or equivalent business experiencePrior Experience: : 1+ year customer service experiencePreferred:Education: Associate degreePrior Experience: 1+ year customer service and transaction processing experience in financial services Competencies:Ability to make personal connections, engage clients, be courteous and professional.Ability to successfully utilize multiple systems and applications accurately and simultaneously.Knowledge of and ability to provide products and services available through retail banking.Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.Strong organizational and time management skillsAbility to thrive in a team environment.Strong mathematical, communication and interpersonal skillsAbility to learn and utilize new technology effectively and efficiently. Physical Requirements:Able to regularly stand for prolonged periods of time.Able to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. Able to travel between office locations.Extensive computer usage is required.Moderate to extensive phone usage is required.Ability to perform repetitive motions. Other:Work schedule: Varies with office needs and may include evenings and weekends. This job description is not exhaustive. The Service Associate may be required to perform other duties as assigned.PI239939223

Position SummarySupervise and coordinate the activities of all staff at the branch. Maintain a safe workplace environment, ensure compliance with applicable laws and attract and retain qualified team members. It is the Branch Manager's objective to meet or exceed the annual EBIT, sales budget and inventory goals while fulfilling the customers' expectations for supply of product and service.Essential TasksHire and supervise employees who meet all critical requirements and qualifications for each position (counter sales, warehouse, delivery drivers and others as approved).Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads.Communicate with employees on a regular basis to insure procedures are followed, new procedures and methods are considered and new approved methods or procedures are known and carried out on a timely basis.Appraise and document employee performance at regular intervals as required by company procedures, insuring a plan for improving employee performance and potential. Meet with each employee at least once a year (on their anniversary date) to formally review their performance and discuss future performance objectives and goals.Recommend pay increase based upon performance. Receive approval from Area Manager and Operations Manager before discussing with employee.Enforce company policies and procedures, abide by same.Counsel employees in work -related activities personal growth and career development.Prepare reports for the Area Manager and the Operations Manager.SkillsMonitoring: Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.Time Management: Managing one's own time and the time of others.Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.QualificationsEducationHigh School Diploma (or GED or High School Equivalence Certificate); Associate degree in Business Administration preferred.Professional ExperienceMinimum of 5 years of experience in heavy duty truck parts industry, including a minimum of 3 years in a supervisory position.Certifications/LicensesValid drivers' license with clean driving record.This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.