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Revenue Manager Salary in Rochester, NY

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Relationship Banker
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Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met.Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same. Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives. Identifies and plans for improvement in performance using key business metrics.Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization.Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance.Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others.Manages Pharmacy Operations: Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives. Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures. Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer, insurance, and licensure issues. Documents information on changes in pharmaceutical products and procedures, and new ideas, approaches, and processes and shares the information with Associates and Managers.Oversees Inventory Flow: Regularly monitors the inventory flow process to identify merchandise that needs to be ordered. Ensures proper execution of inventory flow processes. Monitors and evaluates the facility to identify and address problems with inventory flow.Talent: Manage and Leverage Talent : Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Manages roles, assignments, and developmental opportunities to maximize organizational performance. Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely. Provides learning opportunities, guidance, and support in the development of associates.Manages Finances: Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information. Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements. Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported. Complies with Company financial policies and procedures. Compiles and evaluates financial data to ensure operating procedures meet business needs. Monitors financial data and trends to identify and respond to market changes and other areas of opportunity.Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause.Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.#LI-DL2Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).Pharmacy license (by job entry date).Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. U.S. pharmacy related experiencePrimary Location...25 25TH ST SE, ROCHESTER, MN 55904-5576, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Lead Analyst - Field Customer Service
Avangrid, Rochester
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Sales Account Manager
Del Monte Hotel Management LLC, Rochester
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Sales Account Manager Group. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you! Job Responsibilities As a Sales Account Manager Group, you will responsible for developing sales opportunities, securing group business and maintaining existing accounts for assigned hotel(s) and market(s). Your specific duties in this role will include: • Heavy emphasis on proactive solicitation of target accounts. • Develop new strategies and uncover new business to generate sales. • Identify, qualify and solicit new business to achieve hotel revenue goals. • Up sell each business opportunity to maximize revenue for individual properties. • Close the best opportunities for the hotel based on market conditions and hotel needs. • Respond in a timely manner to incoming sales opportunities. • Manage and develop relationships with key customers. • Work with Director of Group Sales to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. • Represent company at various community organization meetings to promote hotels. • Increase overall hotel occupancy by adhering to group ceilings and restrictions on the group calendars. • Maintain an understanding of the overall market(s), including competitors' strengths/weaknesses, economic trends, supply and demand, etc. • Prepare internal and external correspondence, i.e., contracts, proposals, group resumes, event orders and rooming lists as needed. • Maintain current and accurate filing system. • Maintain accurate records of sales activities. Job Requirements We are looking for a self-motivated Sales Account Manager Group with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills. Specific qualifications for the role include: • One to three years related experience; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. • Hotel software (CI/TY, MARSHA, Delphi) knowledge is preferred • Solid organizational, time-management and prioritization skills Benefits As a Sales Account Manager Group with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Compensation $18.00 - $21.00 per hour plus incentive  • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities See job description
Product Manager - Electrical Products
Laars Heating Systems, Rochester
Product Manager - Electrical Products About the Company:Throughout a history dating back to 1881, Bradford White Corporation has been manufacturing some of the most high-performing, technologically advanced, and energy-saving products to the world market. While many manufacturers continue to move production out of the country, we continue to invest in America. We are proud to have millions of products installed for millions of satisfied customers all over the world. Our essential products continue to support the health, safety, sanitation, and infrastructure of communities and for 2023 we've been recognized as an Energy Star Partner of the Year Sustained Excellence Award Winner for the fourth straight year.For the Bradford White family of companies, customer satisfaction is our greatest reward, and we remain steadfast in our commitment to deliver products that are Built to be the Best®. Today, we employ more than 1900 employees with headquarters in suburban Philadelphia and manufacturing operations in Middleville and Niles, Michigan and Rochester, New Hampshire. Primary Function: The Product Manager - Electric Products is responsible for the management of various product segments within the Laars electric product portfolio. The Product Manager - Electric Products will understand the competitive space and associated customer needs and generate cohesive product strategies and roadmaps to grow the business. The Product Manager will work closely with engineering, sales, marketing, and operations to create feasible business plans and ensure that differentiated products are brought to market. This includes management of the product lifecycle, gathering of customer requirements, and working with sales and marketing to launch new products.Responsibilities:Product Segmentation Management of Laars Electric Product Portfolio - Strategic planning through daily maintenanceConduct market research to understand customer requirements and trends in the North American marketUnderstand competition through marketing analysis of competitive products (including features, pricing, and position)Monitor and model key financial aspects and competitive positions of the portfolio and recommend product and pricing actions to grow revenue and profitability of the portfolioMarketing liaison to New Product Development (NPD) teamProduct Marketing Specification creation in coordination with engineering, sales, and operationsProduct literature technical content review (Specifications, submittals, manuals, etc.) Product Information Management (PIM), per assigned product lineRemain up to date on regulatory activities and safety requirements, at the national, state, and local levelsAssist in product launch planning and deploymentAssist in training support for new product releaseOther duties as neededJob Requirements:B.S. in product management, business, or an engineering discipline. MBA preferredMinimum 3 years of product management of manufactured goods within the the plumbing and/or HVAC industry, including heat pump technologyKnowledge of commercial electric boilers & water heaters, air-to-water heat pump water heaters and space heating heat pumps Ability to understand mechanical HVAC and domestic hot water systems Superior communication skills, both written and verbalExcellent teamwork skillsAbility to work independently with minimal supervision to achieve objectivesAbility to prioritize, juggle multiple projects, and meet deadlinesProficient in Microsoft Office including PowerPointComfort in working with individuals in and outside of the company at all levelsMaintain confidentiality when requiredOccasional travel required both domestic and international (up to 25% annually)
Privacy Program Manager
Rochester Regional Health, Rochester
Description HOW WE CARE FOR YOU:At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.Pension PlanRetirement PlanComprehensive Benefits PackageTuition ReimbursementBenefits Effective Date of HireSUMMARY Position Summary:The Privacy Program Manager will partner with the Sr. Manager of the Privacy Program to ensure that the health system complies with all HIPAA, HITECH and NYS regulations related to privacy and confidentiality. He/she will provide support in the development, synchronization, revision, implementation, and maintenance of health system wide policies and procedures. The Privacy Program Manager is expected to possess advanced skills in investigative research techniques and practices along with subject matter expertise in privacy regulatory topics. The Privacy Program Manager will oversee the investigation of reported privacy related incidents and complaints related to state and federal privacy laws and policies. He/she will use highly specialized skills in conducting Electronic Medical Record (EMR) audits to verify appropriate access and/or identify instances of non-compliance. He/she must demonstrate a high level of integrity, maturity and responsibility due to the confidential nature of the information handled. He/she will provide superior customer service by modeling the RRH core values when responding to privacy complaints and grievances.STATUS: Full TimeLOCATION: Riedman CampusDEPARTMENT: Privacy ProgramSCHEDULE: M-F daysATTRIBUTESBachelor's degree in Healthcare Administration, Health Information or other related field required. Two to five years of work experience in health information management (HIM) or related field with experience in program management and performing audits related to privacy, confidentiality, or information security.Required certification as CHP, CHPS or CHPC, CISA, RHIT, RHIA, or other certified privacy or security-related credentials or obtain privacy and/or security certification within 24 months of employment.Advanced knowledge of state and federal laws and regulations including but not limited to: HIPAA, HITECH, New York State PHL, etc.Demonstrated history of leadership, organization, facilitation, communication and presentation skills.Ability to analyze risk based on investigative and research results, and understanding of the broader internal/external environment in order to develop and negotiate practical and creative solutions with stakeholders.RESPONSIBILITIES Oversee the day-to-day operations of the RRH Privacy Program. Direct and coach the Privacy Program Coordinators.Oversee privacy risk assessments and audits to ensure ongoing compliance with all policies, procedures and regulations. Continuous assessing of audit results to determine Protenus case assignment, areas of focus, reporting and educational needs. Assist with preparing status reports and other leadership updates and collecting program metrics.Monitor compliance of reporting to the HHS Office for Civil Rights and New York State Attorney General regarding disclosures of PHI.Assist in the development of the response to all HIPAA related Office for Civil Rights investigations. Engage Legal Counsel when necessary to assist in formulation of health system response. Assist Legal Counsel with Privacy litigation cases.Work with key leaders (HIM, IT, Revenue Cycle) to design and enhance privacy practices based on audit findings and new and emerging risks to the health system.PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.PAY RANGE: $75,000.00 - $95,000.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Risk Adjustment Coding Coordinator I/II
Excellus Health Plan Inc., Rochester
Job Description: Summary:The Risk Adjustment Coding Coordinator is responsible for various aspects of decision-making and implementation of medical coding reviews and coding policies to ensure accurate diagnosis coding. This position is responsible for risk adjustment coding and quality assurance validation for the following programs, including but not limited to:• Prospective medical record review of health plan providers• Retrospective medical record review of health plan providers• Sole Source and Potentially Unvalidated Diagnosis (PUD) reviews• Risk Adjustment Data Validation (RADV) AuditsEssential Accountabilities:Level I• Reviews medical records to determine if specific disease conditions were correctly reimbursed and documented. Reports findings of the data validation review. Prepares and submits adjustments to the appropriate processing / adjustment area (Risk Adjustment/Actuarial Services).• Performs vendor Quality Assurance (QA) and sole source PUD coding projects, including over read assignments. May support vendor discussions and feedback related to quality audit findings. Presents results and learning opportunities to the team.• Serves as a coordinator and key business resource for the Risk Adjustment Coding Coordination Team.• Conducts reviews and audits utilizing knowledge and experience of ICD-9-CM/ICD-10-CM coding, Medicare Advantage and Commercial Hierarchical Condition Category (HCC) coding, and Medicaid Clinical Risk Groups (CRGs) to ensure compliance.• Assist in developing, implementing, evaluating and updating desktop processes, policies and procedures and business rule tools governing the response to Risk Adjustment Data Validation (RADV) Audits, prospective medical record coding, and retrospective medical record coding.• Works with vendors, providers and hospital Medical Records Departments and Business Office staff to coordinate medical record access and reviews in a timely fashion.• Meets or exceeds productivity targets as established by management. Regularly meets due dates as assigned.• Ensures project activities follow applicable coding guidelines, NYS law, and federal regulations.• Provides peer to peer guidance through informal discussion and over read assignments. Supports coder training and orientation as requested by leadership.• Maintains accuracy in all coding and reimbursement methods by researching literature and attending professional seminars, workshops, and conferences as required by AHIMA and / or AAPC to maintain professional certification. Presents information from professional activities to management and staff as applicable.• Keeps management apprised of project activities through regular written and oral status reports. Proactively identifies risks that may hinder project success.• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.• Regular and reliable attendance is expected and required.• Performs other functions as assigned by management.Level II (in addition to Level I Essential Accountabilities)• Serves as a liaison between the Plan and designated representatives of the provider office and/or hospitals and vendor(s) in aspects of prospective and/or retrospective coding and quality assurance validation reviews for members. This can include but is not limited to requesting and retrieving medical records from providers to the plan for review, data element verification, ICD-9-CM / ICD-10-CM coding validation, monitoring plan specifications, Hierarchical Condition Category (HCC) assignment accuracy and Risk Adjustment Validation Audits (RADV).• Trains, mentors and supports new employees during the orientation process. Functions as a resource to existing staff for projects and daily work.• Research best practices in risk adjustment coding and reviews the professional literature for coding updates, maintaining currency in coding. Evaluates, researches, and recommends enhancements to the risk adjustment program.• Proposes and develops new desk level procedures (DLP's) and policies and procedures (P&P's) as needed to support new and existing department initiatives, audits, and projects. Reviews and updates existing DLP's, workflows, and P&P's to ensure accuracy.• Establishes and maintains a repository for storing department documentation which may include corporate share drives, wiki, company intranet, and/or corporate website.• Provides recommendations to management related to process improvements, root-cause analysis, and/or barrier resolution applicable to Risk Adjustment initiatives.• May assist or lead projects and/or higher work volume than Risk Adjustment Coding Coordinator I.Minimum Qualifications:NOTE:We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.All Levels• Current Coding Certification (CPC, CPC-H, CPC-I, CCS) through AHIMA or AAPC required, along with a minimum of one (1) year coding experience or directly related medical experience required. • In lieu of required certification and coding experience, CPC-A or CCA certification required. • High school diploma required. • Knowledge of medical terminology and disease processes• Knowledge of medical coding methodologies, conventions and guidelines (e.g. ICD-9-CM, ICD-10, CPT, HCPC)• Familiarity and understanding of CMS HCC Risk Adjustment coding, Medicaid CRG coding, and data validation requirements, preferred.• Strong written and verbal communication skills; strong analytical, organization and time management skills required.• Able to work independently and within time constraints.• Recognizes and properly handles confidential health information.• Able to efficiently prioritize multiple high-priority tasks.• Previous auditing experience desirable.Level II (in addition to Level I Minimum Qualifications)• Minimum of two (2) years coding experience or directly related medical experience, one (1) of which includes Hierarchical Condition Category (HCC) coding.• Advanced knowledge of medical terminology, abbreviations, anatomy and physiology, major disease processes, and pharmacology.• Extensive knowledge of coding conventions and payment rules as they apply to medical record documentation, billing of medical services, and health care reimbursement systems.• Comprehensive understanding and prior experience of ICD-9, ICD-10, and other types of coding submitted to the Health Plan by contracted facilities, and providers.• Demonstrated ability to utilize a variety of electronic medical records systems.• Ability to manage significant workload, and to work efficiently under pressure meeting established deadlines with minimal supervision. Strong time management skills. Must possess high degree of accuracy, efficiency and dependability.• Demonstrated ability to communicate clearly and effectively with a wide variety of individuals at all levels of the organization.• Strong analytical and mathematical skills.• Demonstrated experience in project completion, educational program development and/or group presentation.• Knowledge of healthcare industry.Physical Requirements:• Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.• Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.• Ability to work in a home office for continuous periods of time for business continuity.• Ability to travel across the Health Plan service region for meetings and/or trainings as needed.• Manual dexterity including fine finger motion required.• Repetitive motion required.• Reaching, crouching, stooping, kneeling required.************One Mission. One Vision. One I.D.E.A. One you.Together we can create a better I.D.E.A. for our communities.At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity.We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.OUR COMPANY CULTURE:Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation, and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.Equal Opportunity EmployerCompensation Range(s): Level I: Grade 205: Minimum $56,347 - Maximum $81,702Level II: Grade 206: Minimum $56,534 - Maximum $93,267The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Key Account Manager
Avangrid, Rochester
Position Information:Title: Key Account ManagerLocation: Rochester, NYSalary Range: $101,000 - $126,000Schedule: OfficePurpose:Responsible for managing a portfolio of largest and /or most politically sensitive Commercial, Industrial and Municipal Customers.Influences and advises Key Customers on natural gas and electrical-related issues, including but not limited to account management, collections, products and services and large project management.Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers.Provides technical support and data analysis, interpret load information data and policy interpretation.Continuous learner, which results in ability to promote new emerging energy technologies such as Batteries and Microgrids.Functions as Team Lead for various customer and internal projects and initiatives.Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state.Supports Company emergency restoration efforts in lead roles.Insures company and customer compliance from a policy, safety and regulatory standpoint.Frequent interaction with internal and external Senior Leadership.Responsibilities:Lead Company-specific programs to improve assigned customer relationships, as well as managing regular communications and issue resolution. i.e. Executive to Executive Program, pricing updates for large customers, communication plan for Senior Executives to network with key Customer Executives. (10%, P)Facilitate large customer projects, assuring clear internal and external communications of complex subjects, identify, elevating and resolving issues, while managing customers' expectations. Assume project ownership and oversight from a Key Account Manager role. (30%, P)Support the implementation of Company programs and projects. Secure and deliver Economic Development grants and Energy Efficiency leads, support and promote natural gas and electric growth and REV programs. (50%, P)Manager and resolve Credit, Collections and Revenue issues for assigned Key Account customers. (10%, P)Skills and Requirements:Bachelor's Degree with a minimum of 6 years' relevant experience is preferred or an Associate's Degree with 10 years' relevant experience.Relevant experience includes customer service, business to business relationships, operations, engineeringSkills required or preferred:Skilled Communicator with effective influencing skillsAbility to work to targets and tight deadlinesConfident decision makerStrong customer service skillsContract negotiation skillsWorking knowledge of company tariffsAccomplished in public speakingProfessional Executive level account / portfolio management skillsStrong technical aptitudeFluent in Company computer applications - SAP / Microsoft Office SuiteAble to work independently and in a team environmentExperience managing challenging customer situationsIndependently solve complex problems applying math and technical knowledgeAble to lead and guide complicated projects (project management)Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables.Our Selection Process:All offers of employment are contingent upon the successful completion of a medical Fit for Duty exam, background check, references, drug screen, verification of legal right to work in the U.S., and in some cases, a credit check. A credit check will be administered when a prospective employee will be working in Finance, Accounting, Treasury or where duties may involve handling of funds, accounts or cash. A Motor Vehicle (MVR) check will be administered when a prospective employee will be regularly using a company vehicle. Avangrid Renewables is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as an individual with a disability, or any other status or class protected by Federal or State law.#LI-CH1Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that countryAVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] Posting End Date:
Sales & Event Manager
Del Monte Hotel Management LLC, Rochester
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Sales and Event Manager. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you! Job Responsibilities As a Sales and Event Manager, you will be responsible for developing sales opportunities and securing business for group rooms and catering events for the assigned hotel(s) and market(s). Your specific duties in this role will include: • Develop new strategies and uncover new business to generate sales. • Identify, qualify and solicit new business to achieve hotel revenue goals. • Up sell each business opportunity to maximize revenue for individual properties. • Close the best opportunities for the hotel based on market conditions and hotel needs. • Manage and develop relationships with key customers • Act as liaison between the hotel and customer throughout the event sales process. • Create event information and manage communication to successfully carry out events. • Increase overall hotel occupancy by adhering to group ceilings and restrictions on the group calendars. • Monitor hotel's position within assigned market(s), recommend changes as necessary. • Maintain an understanding of the overall market(s), including competitors' strengths/weaknesses, economic trends, supply and demand, etc. • Represent company at various community organization meetings to promote hotels. • Prepare internal and external correspondence, i.e., contracts, proposals, group resumes, event orders and rooming lists as needed. • Maintain current and accurate filing system. • Maintain accurate records of sales activities. Job Requirements We are looking for a self-motivated Sales and Event Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills. Specific qualifications for the role include: • One to three years related experience in Food and Beverage/Catering (Banquet facility) • Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. • Hotel software (CI/TY, MARSHA, Delphi) knowledge is preferred • Solid organizational, time-management and prioritization skills Benefits As a Sales and Event Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Compensation $18.00 - $21.00 per hour  • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities See job description