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Practice Manager Salary in Colorado, USA

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Deployment Manager

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Development Manager

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Escalation Manager

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General Manager

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Manager

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Night Manager

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Operations Manager

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Process Manager

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Procurement Manager

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Program Manager

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Purchasing Manager

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Revenue Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Manager, Project Management
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$110,000 to $160,000 (including salary, bonuses and other incentives)If this post hits home and you have the required skills, give yourself a shot. 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Project Manager
Michael Page, Denver
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Manager, Product Management 3 - Tech
PayPal Inc., Denver
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:At PayPal, we believe in the power of building world class platform services for Consumers and Merchants to unlock our next phase of growth in Commerce and Payments. We are seeking a talented Senior Technical Product Manager who is passionate about building best-in-class Profile experiences. In this role you will be responsible for enhancing the platform services that enable the Account Lifecycle Platform for Consumers and Merchants.Job Description:Meet the team:The Account Lifecycle and Health (ALCH)team at PayPal Identity Services organization spearheads the strategic product direction and management of operations for the Consumer Profile experience and provides platform services on onboarding and account lifecycle tailored to consumers, merchants, and developers.Job Description:Your Way to Impact:You will work with the Identity Platform Engineering, Architects, Data analytics, Consumer product, Merchant product, Checkout Product, and others to define and deliver world-class experiences for customers globally. The key initial focus area will be Account Lifecycle Platform and integration to extend internal PayPal services to all adjacencies.Your Day to Day - In this role you will:Strategize & define best ways for consumers and merchants to enable the integration of Identity Platform services and influence the strategy aligning with enterprise growth priorities.Coordinate across multiple PMs within the Identity and other business domains who are experts in each of the individual APIs & SDKs, PMs who manage the consumer experience, and other PM stakeholders across PayPal.Orchestrate work and distill product requirements across multiple PMs and put a cohesive story together to take the product through the GTM phases.Prioritize and maintain a balance between ongoing maintenance/bugs, new feature requests and a need to keep integrations simple & flexible and continuously evolving with changes in technology and competitor landscape.Do competitive analysis to inform areas of improvement or trends that impact our businessGain an "outside-in" perspective by speaking with a cross-section of developers and/or internal client facing teams with a goal to build a case to continuously evolve the client interfaces.Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy.Participate in regular cadences (stand ups, retrospective, planning meetings) and be engaged with the team throughout the product life cycle.What you need to bring:8+ years of product management or other relevant experience (e.g. solution architect, software engineer) with REST APIs and Web SDKs / Mobile SDKs.Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience (developers, product managers and senior business leaders)Bonus: Past Back-End engineer large scale platform services.We are open to experienced engineers, solution engineers, architects, professional services and others with experience in APIs and/or SDKs looking to switch career paths into Product ManagementAdditional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$107300 to $259600Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.
Manager, Global Technology Solutions | Remote, USA
Optiv Security, Denver
This position will be hybrid and is required to be in-office up to 2 days per week.The Manager, Global Technology Solutions will manage the Desktop Architecture Team and maintain the Desktop & Hardware infrastructure across the enterprise. The Manager, Global Technology Solutions is responsible for the Tier 3 & 4 Support, Patching/Imaging, VDI/AWS Desktop Environment, Endpoint Software Management, Enterprise mobility, Solution Architecture, Cloud Applications, IAM Administration, Endpoint Security MGM & MDM management. As well as on-premise environments, The Manager, Global Technology Solutions is responsible for the management of several Cloud platforms, such as Office365, Jamf, Kinobi, Intune and others. This includes installing, supporting, and maintaining hardware, software, infrastructure, and systems - as well as recommending new solutions to keep our internal technology at the cutting edge. The ideal candidate will have a background as a Desktop Architecture leader with substantial experience in Desktop infrastructure design, implementation, operations, and administration with strong leadership skills. This candidate will have a proven track record of building scalable processes, tools, and infrastructure through metrics-driven, KPI based methods using evidence based reporting and decision-making to meet objectives.How you'll make an impact:Assume responsibility for hardware and software necessary to deliver Desktop Architecture servicesDesktop Architecture Operations planning and strategyPerform analysis of IT Desktop infrastructure needs and maintain infrastructure services within SLA requirementsSupervise day-to-day activities of the Desktop Architecture TeamTroubleshoot infrastructure and application issuesEnsure a secure and responsible desktop infrastructure including the implementation of security best practicesEstablish best-practice methodologies for tier 3/4 resolution to support a global production environment based on metric based KPIsDevelop Desktop Architecture operations processes and tools from concept to deliveryOversee Desktop Architecture projectsCollaborate productively and with integrity to achieve and deliver resultsProvide constructive performance-shaping feedback to individuals and groups regarding the quality and effectiveness of workImprove performance and output by assessing patterns of success and failure. Look for opportunities to coach others and make others successfulTake personal responsibility and honor commitmentsProvide training, mentorship and ongoing support of infrastructure best practices to all IT stakeholdersServe as a technical expert in field of Desktop ArchitecturePerform other duties as assignedWhat we're looking for:This position will be hybrid and is required to be in-office up to 2 days per week.Bachelor's Degree (B.S.) from four-year college or university in Business, IS, Finance, Accounting or Mathematics, Master's Degree or MBA preferred5 or more years of Information Technology management experience preferred5 or more years of inventory and asset management experience is preferredITIL v3 certification and experience preferredAbility to help develop budget/P&L for the departmentProficient with MS Office products including Word, Excel, Access, Power Point, MS Project, Visio and OutlookAdept in planning, leading change and multi-taskingStrong communication, problem-solving, time management, and work prioritization skills requiredAble to write reports, business correspondence and procedure manuals and detailed process documentationDetail-oriented, thorough and quality oriented#LI-KG1Salary Range Description$80,300.00 - $107,500.00 AnnualThe Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.Job Application WindowThis position accepts applicants for a minimum of 4 business days after the job posting date and will remain available until an applicant has been selected for the position.What you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Manager, Project Management ( remote )
AssistRx, Denver
The ideal candidate will have had proven leadership success and be team oriented and deliver in a highly collaborative work environment. Strong communication, creative problem solving, ability to negotiate and adaptability are all skills that are critical to this role with a strong desire and ability to build effective working relationships with key stakeholders across the organization and with diverse pharmaceutical clients is a must. Our projects range from technical product implementations to process improvement initiatives, to pharmacy client implementations. We are looking for an Manager of Project Management to assist the Director of Project Management with updating processes and leading the current project management team.Requirements Manage and drive implementation methodology for their Project ManagersSubject Matter Expert & advocate for Project Delivery ProcessWorking leader who will oversee all Project Management functions for their assigned project managersEnsures PM utilize scope management practicesReview and/or approve Status Reports, Project Schedules, Financial Summaries, etcMentor and/or Audit usage of JIRA and Smartsheet best practicesSupport Project Deployment Procedures, including transition to operationsDrive to business outcomes & utilization, not just deadlinesDrives adherence to IT Department PracticesOut of Office Plans, Outlook Calendaring, On-Camera, HR ProcessesAudits time-tracking for direct reports, ensuring compliance to time-tracking standardsFunctions as a Working Team LeaderForecast resource utilization and capacity to achieve optimal staffing ratios and workflows within the Implementation team in conjunction with Director of Project ManagementParticipate in resource planning process to allocate resources to approved project based upon ranked priority and to ensure scalability with VP of PMOProactive risk management and risk mitigation for the client portfolio to ensure the highest priority programs are getting the necessary attention and resources in conjunction with Director of Project ManagementProvide high-level customer service to all internal and external clients for their assigned project managersUnderstand culture and ensure culture builds upon company culture and department identity. Cultivate the appropriate actions and behaviors in staff. Drive best practice project management methodology to ensure quality and consistency in process and procedures, train project management team on process changesLead recruiting, on-boarding, and mentoring of project management team members as well as writing/communicating team member performance reviews of your assigned teamsEffectively engage and present to all levels within the organization, from individual contributors to executivesRequired Skills:BS/BA degree Minimum 10 years' experience in a project management role Strong knowledge of Office tools (Word, Excel, Power Point, etc.) Experience in the healthcare and/or pharmaceutical industry Experience with project management software such as SmartsheetExperience with Agile Software (i.e., JIRA) & PracticesPMP certification, desiredCSM Certification, desired Key Competencies:Ability to work in a fast-paced environment Proactive strategic thinker, with ability to move rapidly between big picture and tacticalStrong verbal, written and presentation skills Extremely strong interpersonal, negotiating and conflict management skills Proven ability to manage time across multiple projects Proven organizational and time management skills Ability to work independently and manage own schedule Demonstrated leadership, communication and team building skills Proven ability to manage complex projects with cross functional teams Ability to work with and manage team members in different locations Ability to facilitate client discussions across a wide variety of program issues and considerations, along with general industry topicsBenefitsSupportive, progressive, fast-paced environmentCompetitive pay structureMatching 401(k) with immediate vestingMedical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local lawsAll offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background checkIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this positionAssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Manager-Fraud Investigations
Ent Credit Union, Colorado Springs
Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.Job DescriptionThe Manager of Fraud Investigations oversees the process for investigating and processing fraudulent, illegal, or improper activities by employees and/or members of the Credit Union and the prevention and recovery of losses caused by such activities. Oversight of the Fraud Investigator and Fraud Detection Specialist teams include but are not limited to card, check, and account fraud. This position is responsible for ensuring that identified risks are assessed, managed, appropriately reported, and mitigated to a minimum loss level. The Manager of Fraud Management is responsible for addressing general internal controls, the privacy of member information, fraud prevention, credit union insurance claims, and all loss prevention-related topics, placing priority on the internal and external service needs of the Credit Union. This position must also interact actively and effectively with local and Federal law enforcement agencies and personnel. The Manager of Fraud Management is responsible for creating and maintaining positive relationships with law enforcement and financial Institution contacts, acting as a liaison, to help proactively identify and mitigate fraudulent trends. Essential FunctionsFraud Prevention: Establishes work priorities and standards, drives productivity, develops and enforces appropriate policies and procedures, and leads efforts to prevent fraud and loss within the organization.Fraud Investigation: Conduct time sensitive investigations of external and internal fraud against the credit union or credit union members, including but not limited to check fraud, fraudulent debit/credit card transactions, online fraud, forgery, theft, and identity theft, elderly abuse. Analyze high-level alerts from various sources and contacts.Staff and Team Development: Serves as a resource to staff and promotes teamwork throughout the Credit Union. Fosters a positive atmosphere that encourages staff development. Work with staff to create challenging and engaging goals and objectives. Development of leadership skills. Augmenting staff knowledge of Credit Union operations. Making recommendations for hires, terminations, promotions, transfers, performance appraisals, disciplinary action, training, and development.Creative Problem Solving: Create proactive solutions to educate credit union staff and members to ensure they have the tools to prevent fraud. Responsible for identifying problems, generating ideas and evaluating strategies to find effective solutions. Using necessary tools or software to deliver quality solutions.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.QualificationsMinimum Formal Qualifications for this Position:Bachelor's Degree in Fraud Management, Forensic Accounting, Economic Crime Investigation, Cybercrime, or related field of study.7+ years' financial institution loss prevention / mitigation.1+ years' in a supervisory role.Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience. Technical or Specialized Knowledge/Skills: Extensive knowledge of the mechanisms, means, practices, and technology by which fraud occurs, is recognized, and is prevented within the financial services industry.Possess strong investigative skills.Demonstrate problem-solving ability and consistent, logical and effective decision-making.Excellent interpersonal, written and verbal communication skills.Strong knowledge of collection and bankruptcy laws.Strong knowledge of depository processes and procedures.Product knowledge (ATM, Debit, Checking & Savings).Ability to develop and cultivate as a liaison with other financial institutions and law enforcement, vendors, etc.Proven time management and organizational skills with the ability to manage multiple and diverse on-going projects.Demonstrated supervisory skills.Ability to work with various personalities types to differentiate between victim(s) and suspect(s).Ability to work with all levels of the organization.Ability to deliver/provide management reports, executive summaries, departmental dashboards, etc.Proficiency with personal computers and spreadsheets/word processing software to include Word, Excel, PowerPoint, Outlook as well as experience in computer-aided.Certifications Required: Notary preferredCertification is strongly preferred in one of the following areas: Certified Fraud Examiner (CFE) Certified Fraud Specialist (CFS) Certified Financial Crimes Investigator (CFCI) Certified Anti-Money Laundering Specialist (CAMS) Certified Anti-Money Laundering Professional (AMLP) preferredEnvironmental, Physical and Psychological Requirements:Standing - OccasionallyWalking - OccasionallySitting - FrequentlyLifting - Rarely (40 Lbs)Carrying - RarelyPushing - RarelyPulling - RarelyBalancing - RarelyStooping - RarelyKneeling - RarelyCrouching - RarelyCrawling - RarelyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyFeeling - OccasionallyTalking - FrequentlyHearing - FrequentlyRepetitive Motions - FrequentlyEye/Hand/Foot Coordination - OccasionallyNoises louder than normal speaking volume - OccasionallyTemperature Changes - RarelyAtmospheric Conditions - Rarely Additional InformationThe pay range for this position is: $90,126.40 to $118,289.60 per Year (S17) Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. This position is eligible for our corporate bonus program based on company performance. We anticipate this position to close on 5/27/2024. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Benefits Summary Sheet - 2024 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Location
Manager, Sales Process Optimization
Comcast Corporation, Englewood
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryManager, Sales Process Optimization is a key role in the Sales Operations team at Effectv which is currently undergoing transformation. This is an individual contributor role with a potential for this role to be developed into a people leader role.Job DescriptionCore Responsibilities:Sales Process Optimization Outcome Opportunities - inbound, outbound, and core sales:Inbound lead to sales processIs the lead origination process functioning smoothly at each stage of the customer journey?How efficiently are we qualifying, assigning leads and closing leads to win new business?Does the lead origination team have the necessary tools to sell?Oubound lead to sales process:Define processes for setting up the outbound motion.Help implement tools and technology for the outbound motionCore sales process:Are sellers spending their day efficiently?Optimization of the intersection between data, tools, and salespeople.Help implement sales engagement tools and technology to maximize seller efficienciesResponsible and accountable for implementing business process optimization solutions partnered with many cross functional partners.Build solutions designed to adapt easily to unexpected situations.Work collaboratively with Leaders and stakeholders to ensure successful implementations of process launches and changes.Audit and analysis of sales processes for improved efficiency.Creates, maintains, and publishes a sales playbook for the sales organization.Creates, maintains, and publishes Sales Rules of Engagement by gathering feedback and facilitating conversations with all areas of the business to resolve conflicting rules.Acts as a strategic thought partner to sales operations and sales leadership.Leads the creation of strategic plans for new and existing initiatives that support key challenges/opportunities, and ensures the right stakeholders from the across the organization are engaged.Oversees the post-launch accountability of strategic initiatives to ensure all objectives continue to be achieved.Ensures that initiatives are aligned with organization-wide sales operations initiatives and best practices. Gathers feedback through various channels to increase optimization.Ensures compliance with all company policies are being followed.Prepares and presents readouts on areas of process optimization.Provides guidance on solution options, risks, costs vs benefits and impact to business current processes and operations.Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Skills:Bachelor's degree and 5-7 years' experience with Sales Operations5+ years of experience working with Salesforce, Salesloft, Gong and other similar tools.2+ years of experience with drafting, maintaining and refining lead and account assignment processes.2+ years of experience with integrating auto dialer systems in CRM (Salesforce or Microsoft Dynamics).Excellent problem solving, negotiation and decision-making skills.Think analytically and strategically.Strong interpersonal skills and written communication skills.Extreme attention to detail and excellent organizational skills.Proven experience of business processes through a CRM environmentProven experience of successful collaboration with interdisciplinary teams.Experience collaborating with teams in multiple locations. Ability to facilitate conversations and bring various groups together to collaborate and align.Ability to lead and influence change.Adapts successfully to changing situations and environments.Experience developing presentations for leadership and cross functional teams.Proficiency in Microsoft Office solutions, experience with Excel and PowerPoint a must Strong project management skills. Demonstrated ability to prioritize decisions with strategy and logic in a demanding environment.Proven ability to drive complex projects with minimal oversight. Proactivity and curiosity: you ask questions and challenge the norm, consider creative approaches to doing hard things and come up with ideas for strategies never tried before.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsSalary:Pay Range: This job can be performed in Colorado with a Pay Range of $84,405.82 - $146,599.58Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Practice Coordinator
One Medical, Arvada
About UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.The OpportunityAs a Practice Coordinator, internally known as a Member Support Specialist, at one of our offices, you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers.You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.What you'll likely work on:Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessaryAll front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etcAssist our senior patients by performing other administrative tasks such as answering phone calls, sending faxes, and coordinating transportation for patientsContribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily workPerform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organizationThese responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.What you'll need:At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneouslyBenefits designed to aid your health and wellness:Taking care of you todayPaid sabbatical after 5 and 10 yearsEmployee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issuesCompetitive Medical, Dental and Vision plansFree One Medical memberships for yourself, your friends and familyPre-Tax commuter benefitsPTO cash outs - Option to cash out up to 40 accrued hours per yearCompetitive salary: starts at $20.50/hourProtecting your future for you and your family401K matchOpportunity to participate in company equity programsCredit towards emergency childcareExtra contributions toward maternity and paternity leavePaid Life Insurance - One Medical pays 100% of the cost of Basic Life InsuranceDisability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability InsuranceThis is a full-time role based in-person with our team and patients at offices in Arvada, CO.Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.