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Veterans, Reservists, Guardsmen and military family members are encouraged to apply!We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only).Job SummaryThe Manager of Agile Project Management lead our agile project management team and drives the successful delivery of projects in a fast-paced environment. The Manager of Agile Project Management will be responsible for overseeing the planning, execution, and delivery of projects using agile methodologies to ensure high-quality outcomes and customer satisfaction.Education & ExperienceRequired: • 5+ years of experience in project management, with at least 3 years of experience managing agile projects • 2+ years of experience in a supervisory role with demonstrated success leading and motivating teams • U.S. Citizen • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation • Certified Scrum Master, CSM - Scrum Alliance • BA/BS degree in Computer Science or related field or equivalent work experience • Strong knowledge of agile methodologies, frameworks, and tools (E.g. Scrum, Kanban, Jira) • Experience in running agile projects of varying size and complexity • Track record of implementing agile techniques in different work cultures and environments • Strong understanding of SDLC (Software Development Life Cycle) and agile processes to predict the development teams' needs • Deep understanding of agile metrics to analyze and improve teams • Experience with JIRA, Confluence • Strong written, verbal, training, and interpersonal skills Preferred: Scaled Agile, SAFe Scrum Master Certification • Advanced Certified Scrum Master, A-SM, Scrum Alliance • Experience in coaching at large organizations or Fortune 500 companies in a scaled agile environmentKey Responsibilities• Lead and manage a team of agile project managers, scrum masters, and agile coaches to deliver projects on time and within budget. • Develop and implement agile project management processes and best practices to drive efficiency and effectiveness across the organization. • Collaborate with product owners, stakeholders, and cross-functional teams to define project scope, goals, and deliverables. • Facilitate agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure alignment and transparency within the team. • Monitor project progress, identify and address risks and issues, and take proactive measures to keep projects on track. • Foster a culture of continuous improvement, collaboration, and innovation within the agile project management team. • Provide guidance, coaching, and mentorship to team members to help them develop their skills and achieve their professional goals. • Communicate project status, progress, and key metrics to senior management and stakeholders regularly. • Communicate agile principles, scrum practices, and overall operating model across the organization.CompetenciesCoaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to produce outcomes without direction and to find necessary resources. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. 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Manager, Product Management
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Veterans, Reservists, Guardsmen and military family members are encouraged to apply! We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only).Job Summary The Manager, Product Management is responsible for overseeing the development and execution of product strategies, managing the product lifecycle, and driving product innovation to meet market needs and company objectives. 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Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Proficient in Microsoft Office; negotiation, presentation, and proposal writing skills. 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Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) Job Summary Reporting directly to the Director, Provider Data & Management, this position is responsible for oversight of the provider services systems, quality, training and documentation processes that support the operations of the Provider Services department. Represents Provider Services in related process redesign and quality projects aligned to the annual strategic plan. Leads or participates in improvement projects, performs cost/benefit analysis. Executes projects from start to finish. Initiates joint problem-solving using data analysis tools, performance measurements, and decision-making processes. Coordinates the integration of office operations and on-line systems. Assists with staff training and developing staff to attain service-level requirements of the TriWest business and ensures compliance with TriWest policies and procedures. Oversees implementation of system enhancement implementation and coordinates schedules and communications with department leaders within the organization.Education & Experience Required: • Bachelor's degree in Business, Communications, or related field or equivalent work experience • 3+ years Provider data management experience • 3+ years supervisory or leadership experience (e.g. project manager) • Experience in training, planning, leading, and participating in major process improvement projects Preferred: • Experience with Apptus or other contract management system • Experience in management/supervision of staff in a managed care environment • Knowledge of government programs administered by TriWest Key Responsibilities• Manages most provider services systems, provides version control, and overall administration of system security within Provider Services. • Initiates and manages the change order process for Provide Services and coordinates with network subcontractors ensuring adherence to implementation schedules. • Ensures compliance with contract requirements and reporting of service levels within Provider Services.• Designs and manages quality assurance and training programs to improve operational performance. Develops ongoing metrics and monitoring processes to assess effectiveness and efficiency for continuous improvement. Identifies staff development needs and recommends training plans. • Plans and designs performance systems supported by benchmarking, cost analysis, business cases, and other criteria. • Participates in the implementation of systems designed to measure process and performance. Contributes to program governance, project reviews, cross-functional communications and training. • Collaborates with TriWest management team to identify service issues and develop enhanced metrics. Contributes to quality projects. • Evaluates case reviews to identify and address quality and service improvement opportunities. Serves as a change agent to promote the development and integration of systems-thinking, customer focus, and commitment to continuous process improvement. .: • Creates active change by facilitating issue identification, research, and cross-functional corrective action. • Partners cross-functionally to promote high-quality service levels throughout TriWest. • Develops and manages effective training to drive continual quality improvement to cultivate a high performance workforce. • Manages daily operational resources, tracking results against requirements. • Oversees department staff, assigning and monitoring workflow. • Delivers on-the job training and remedial coaching. • Participates in special projects and meetings. • Performs other duties as assigned. • Regular and reliable attendance is required. CompetenciesCommunication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapts to different styles; listens critically; collaborates. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Leadership: Successfully manages different styles of employees; provides clear direction and effective coaching. Multi-Tasking / Time Management: Prioritizes and manages actions to meet changing deadlines and requirements within a high volume, high stress environment. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influences the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Knowledge of TriWest administered programs, quality assurance programs, instructional design, needs analysis, and post-implementation measurements, quality tools and models; experience with data management, statistical analysis, performance measurement and monitoring, report design, presentation, and meeting facilitation; experience with database software, Excel, Project, PowerPoint, Access, Visio, and other statistical tools. Working ConditionsWorking Conditions: • Works within a standard office environment, travel may be required • Extensive computer work with long periods of sittingCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado and Washington State residents: $66,000 - $85,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Manager, Quality - QPI (Remote)
TriWest Healthcare Alliance, Phoenix
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!We offer remote work opportunities for those that reside within the TriCare West region.Job Summary Reporting to the Director of Quality and Process Improvement, spearheads the development of quality improvement programs, manages Quality Improvement operations and staff, and coordinates administrative quality data and information for quality committees and the Board of DirectorsPerforms complex analysis and leads resolution to operational problems. Decision making is focused on implementing practical, timely solutions. Assesses the impact of quality improvement initiatives across TriWest. Collaborates and develops consensus with senior leadership and staff at all levels. Communicates and collaborates cross-functionally with a broad scope of project plans and risk management activities. Operates with a thorough understanding of healthcare business processes, URAC and ISO standards. Participates in new program development as necessary.Education & Experience Required: o Bachelor's degree in Business Administration, Management Information Systems, Engineering, Healthcare Administration, or related field. o 5+ years experience in healthcare quality program administration o 5+ years experience managing complex projects/teams o 4+ years experience in business analysis, process improvement, and consulting o Experience with database software, statistical tools and Excel Preferred: • 10+ years experience managing Healthcare Quality programs. • o 10+ years experience using Lean and Six Sigma to drive process improvement initiatives. o 10+ years experience managing complex project/teams o 8+ years experience in business analysis, process improvement and consulting o Master Black Belt Certification or in the process of obtaining the certification o Experience in working in Department of Defense (DOD) environment.Key Responsibilities o Manages the quality program function by coordinating staff workflow and performance outcomes through coaching, training and directing staff. o Serves as the SME for Quality and Healthcare regulations. o Leads efforts to obtain accreditation or re-accreditation by interpreting standards, collaborating with involved departments, and coordinating activities with line managers. o Conducts research and development to support new or revised business processes. Collaborates with the Performance Improvement team to conducts process redesign, current state analysis, data analysis, and new process development. o Innovative thinker who functions as a cross-functional change agent to promote systems thinking, customer focus, and commitment to continuous process improvement. Manages cross-functional projects with broad impact on TriWest. Coordinates issue-identification, current state analysis, and problem resolution. o Develops detailed business plans for both short and long term objectives. o Develops service-level agreements with business units and measures outcomes. o Functions as a facilitator during organizational change efforts. Coordinates administrative quality data and information for quality memo from Quality Management and Improvement Committee (QMIC) information, minutes and outcomes follow-up. o Performs other duties as assigned. o Regular and reliable attendance is required.Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Computer Literacy: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.Working Conditions Working Conditions: o Availability to work non-regular hours, including weekend events. o Works within a standard office environment, with minimal travel. o Extensive computer work with prolonged sitting.Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: $112,000 - $125,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Leasing Manager
Harbor Group Management, Phoenix
Leasing Manager Job Title: Leasing Manager Division: Multifamily Status: Non-Exempt JOB SUMMARY : In the Leasing Manager role, you will develop and implement a leasing plan to attract new and retain current residents. ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company. Assist in developing programs to ensure the community meets or exceeds occupancy goals Supervise the staff of Leasing Specialists (not applicable at all properties) Provide manager with all leasing and renewal information for monthly reporting Ensure all notices, move-ins, traffic, etc is entered into MRI system Plan and implement leasing promotions Review guest cards and ensure property follow-up Responsible for showing and leasing apartments to prospective residents QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. High School Diploma or equivalent Minimum 2 years of experience in conventional multifamily apartment leasing Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred. Excellent sales and customer service experience High level of interpersonal and communication skills Superior lead management skills Knowledge and experience with MRI, a plus Comfort with Microsoft Office Suite Availability to work weekends required WHAT WE OFFER: Competitive Salaries & Bonuses Medical, Dental & Vision Plans 401(k) Plan with Employer Matching Contributions Paid Personal Time & Holidays Flexible Spending Accounts Free Long-Term Disability Free Life Insurance Short Term Disability Health Savings Account with Employer Contributions Wellness Perks FinFit Health Finance Program Employee Apartment Discount Employee Referral Program Employee Recognition & Awards Employee Assistance Program Volunteer & Community Service Opportunities Tuition Reimbursement #LI-DD1
Manager, Recruitment
TriWest Healthcare Alliance, Phoenix
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Job Summary As a recruiting manager, you will play a pivotal role in guiding, coaching, and overseeing a team of recruiters dedicated to sourcing assessing, and hiring exceptional talent. The Manager of Recruitment will be an experienced and proactive leader who will contribute to strengthening our growing team. The leader will be responsible for managing and implementing our recruitment strategies and developing strategic, data-focused, and top-tier recruitment approaches. This involves assisting the team in meeting recruitment targets and refining existing processes while introducing new methods to improve efficiencies.Education & ExperienceRequired: • Bachelor's degree in Human Resources, Business or related field or equivalent work experience • 5+ years of experience with full life cycle corporate recruiting or workforce planning to include networking, sourcing, recruiting, negotiating offers and hiring. Experience includes recruiting for multi-state company. • 3+ years and demonstrated success and experience leading and managing recruiters or human resources professionals. • Strong knowledge of federal, state, and local employment laws and regulations • Demonstrated experience establishing strong relationships with leaders at all levels • Excellent interviewing and negotiation skills. • Experience tracking, reporting and managing recruiting compliance requirements. • Experience leveraging creative sourcing strategies and demonstrated return on investment. • Knowledge of talent/recruitment trends. • Proficient in using applicant tracking systems (ATS), social media and other recruitment technologies Preferred: • Master's degree in Human Resources, Business Administration, PHR, SPHR, or AIRS designation • PeopleSoft experience • Experience sourcing, recruiting and hiring Veterans and other under-presented groups. • Vendor management and contract negotiation experience.Key Responsibilities• Lead, coach, monitor, and develop the recruiting team in an effective and professional manner to successfully execute against defined business objectives and service standards and achieve performance metrics • Leads, designs, and implement proactive programs to support business growth, a high-performance culture, and effective talent acquisition strategies and programs. • Analyzes Team Member trends and metrics to proactively identify and lead initiatives to meet organizational objectives. • Reduces risk and ensures compliance with hiring and talent acquisition processes. • Builds relationships across the organization to ensure trust, confidence and credibility • Balances proven recruiting tactics with innovative, new approaches to attract talent.• Provide oversight in developing the framework, templates, and tools aimed at creating efficiencies and simplify the talent acquisition process with consistent execution. • Identify training and development needs within the team and provide relevant coaching and training programs to enhance recruiters' skills and knowledge. • Performs recruitment responsibilities to include sourcing, interviewing and selection of senior level positions. • Oversees the candidate experience to ensure the highest level of engagement • Performs other duties as assigned.Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues. Technical Skills: Advanced collaboration, listening, consulting, and conflict resolution skills; Experience conducting investigations; In-depth knowledge of TriWest Human Resources policies and procedures, Knowledge of Human Resources management concepts; Federal, state, and local employment law; Ability to maintain the confidentiality of information and maintain safeguards; presentation skillsWorking Conditions Working Conditions: • Availability to work during non-standard hours • Works within a standard office environment or meets remote office standards if applicable • Extensive computer work with prolonged sitting • Public speaking requiredCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: Est $123,576 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Manager, Business Continuity & Disaster Recovery
TriWest Healthcare Alliance, Phoenix
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary Responsible for implementing comprehensive business continuity and disaster recovery plans across all lines of business to ensure the resilience and sustainability of our operations in the face of adverse events. They will manage vital aspects of the program, including Risk Assessment, Business Process Change Identification, RTO/RPO Facilitation, Gap Identification, Business Impact Analysis, System Service Level Management, and Technology Change Management. The BCDR Manager is responsible for designing, developing and implementing the change management discipline within enterprise technology.Education & ExperienceRequired: • Bachelor's degree in Business Administration, Information Technology or related field or equivalent work experience • U.S. Citizenship • Must be able to receive a favorable Interim and adjudicated final Department of Defense background investigation • 7+ years of progressively responsible management experience in the business continuity disaster recovery field • Certified Business Continuity Professional (CBCP) accreditation; or equivalent in education and work experience • In-depth knowledge of business continuity and disaster recovery best practices, standards, and methodologies, such as ISO 22301, NIST SP 800-34, and ITIL • Demonstrated experience in developing and implementing business continuity and disaster recovery plans in response to real-world incidents or disasters • Leadership experience in technology change management, governance, or related roles • Working knowledge of change management principles and best practices such as ITIL, COBIT, or other relevant frameworks • Proficient with MS Office Suite and collaboration toolsKey Responsibilities• Facilitate the implementation of business continuity and disaster recovery strategies to minimize the impact of potential disruptions to our business operations. • Collaborate with key stakeholders across the organization to identify critical business functions, processes, and systems, and develop plans to ensure their continued operation in the event of a disaster. • Conduct risk assessments and business impact analyses to identify vulnerabilities and prioritize areas for improvement. • Lead the development and maintenance of business continuity and disaster recovery plans, including documentation, testing, and training for relevant personnel. • Coordinate with external partners, vendors, and government agencies to enhance the organization's disaster preparedness and response capabilities. • Provide regular reporting to senior management and other stakeholders on the status of business continuity and disaster recovery initiatives, including key metrics and performance indicators. • Maintain Continuity of Operations Plan (COOP). • Work with IT representatives to document and maintain DR Plans. • Conduct RTO and RPO recalibration exercises and assesses RTOs and RPOs vs current recovery time and recovery point capabilities.• Develop, maintain, and enforce technology change management policies, procedures, and standards in alignment with industry best practices and regulatory requirements. • Serve as the primary point of contact for technology change management governance, providing guidance and support to project teams and stakeholders on governance-related matters. • Establish and maintain a change control board or committee to review, assess, and approve technology change requests based on predefined criteria and risk assessments. • Monitor and track technology change requests, ensuring that they are properly documented, assessed, and approved in accordance with governance protocols. • Conduct regular audits and reviews of technology change management processes to identify areas for improvement and ensure ongoing compliance with governance standards. • Develop and deliver training programs and materials to educate project teams and stakeholders on technology change management governance requirements and best practices.CompetenciesCoaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Computer Literacy: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.Working ConditionsWorking Conditions: • Availability to work before and after normal business hours and weekends as necessary • Works within a standard office environment and at home when appropriate, with limited travel • Extensive computer work with prolonged sittingCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.DoD StatementOur Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: Approx. $150,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Manager, Contract Compliance
TriWest Healthcare Alliance, Phoenix
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Job Summary Responsible for overall corporate compliance with FAR and DFARS requirements surrounding Contractor Business Systems, developing and implementing Disclosure Statements, and ensuring that costs are recorded in our accounting system and documented in manner that satisfies the Government Contract Accounting Compliance requirements. Additionally, this position is responsible for the oversight of adherence to Cost Accounting Standards (CAS), TriWest's Disclosure Statement as well as compliance with regulations regarding the Accounting System, Cost Estimating System, Material Management and Accounting System (MMAS), Purchasing System and Property Management System. Working closely with Finance and Accounting personnel this position develops and implements processes that will address new types of accounting transactions to meet Government Contract Accounting Compliance requirements, analyzes cost accounting data through our Microsoft Excel based cost accounting model, and builds cost accounting reports for senior management using our PeopleSoft Financials system and nVision reporting tools. This position will be the lead coordinator of audits of our cost accounting records by the Defense Contract Audit Agency (DCAA) and audits of other Business Systems by the Defense Contract Management Agency (DCMA).Education & Experience Required: • Bachelor's Degree in Accounting or related field or equivalent experience • U.S. Citizenship • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation. • 7 years experience in Corporate Accounting or Internal Auditing • 3 Years Supervisory Experience Preferred: • Professional certification such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), or CMA (Certified Management Accountant) • Knowledge of TRICARE and the Managed Care Support Contract • Knowledge of PeopleSoft Accounting software • Experience working with or for the Defense Contract Audit Agency (DCAA) and/or Defense Contract Management Agency (DCMA) • Master's Degree in AccountingKey Responsibilities• Actively develops and maintains a thorough working knowledge of accounting regulations: Federal Acquisition Regulations (FAR),Defense Federal Acquisition Regulations (DFAR), and Cost Accounting Standards Board Regulations (CASB). • Creates Government Reports to include the Incurred Costs Proposal and Forward Pricing Proposal • Manages Defense Contract Audit Agency (DCAA) audits of the Incurred Costs Proposal, Forward Pricing Proposal and other DCAA audits • Manages Business System compliances for Accounting System, Cost Estimating System, Material Management and Accounting System (MMAS), Purchasing System and Property Management System that are required under DFARS. • Performs advanced testing and analysis activities to maintain operations, policies, procedures, and guidelines related to government contract accounting, and cost accounting. • Participates in reviewing and determining organizational impact of contract modifications. • Assists in the maintenance and modification process for the indirect cost allocation system. • Assists in the process to maintain, update, monitor, and comply with TriWest's Disclosure Statement.• Applies knowledge of government contract regulations to vendors and subcontractors operations. Determines cost allowability on federal government contracts and communicates to and interprets information for other parties. • Regularly interfaces with TriWest departments to determine changes in cost center structure and to assess the cost allocation basis. • Participates in the Change Order Committee. • Participates in reviewing and developing Cost Accounting practices prior to adoption by TriWest. • Ensures best practices regarding government contract accounting, cost accounting, and internal controls by training, advising, and supporting TriWest departments with the design of office protocols. • Performs other duties as assigned by the Director, DoD Contracts. • Regular and reliable attendance is required.Competencies Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues. Technical Skills: Extensive working knowledge in G.A.A.P Accounting, Generally Accepted Auditing Standards, FAR, DFAR and Cost Accounting Standards, and Federal contracts administration; working knowledge of COSO standards, (Committee of Sponsoring Organizations of the Treadway Commission) for internal control; knowledge of PeopleSoft Accounting software, strong analysis background to perform complex calculations, presentation skills, and advanced Excel knowledgeWorking Conditions Working Conditions: • Works within a standard office environment, with minimal travel • Extensive computer work with prolonged sitting • Onsite: Works within a standard office environment • Remote: Private and secure work space and work station with high speed internet is required.Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.DoD StatementOur Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: Approx $120,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Product Manager
TriWest Healthcare Alliance, Phoenix
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job SummaryThe Product Manager is responsible for supporting the development and execution of product strategies, managing the product lifecycle, and driving product innovation to meet customer needs and company objectives. The Product Manager will work closely with cross-functional teams to ensure successful product delivery and customer adoption.Education & Experience Required: • Bachelor's degree in business administration, engineering, marketing, or a related experience • U.S. Citizen • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation • Proven experience in product management, with a track record of successfully launching and managing products from conception to implementation, to replacement/retirement • Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels • Proven experience bringing enterprise software products (locally deployed/SaaS/PaaS) to market • Strong knowledge of workflow and product management processes and best practices • Excellent project management and organizational skillsKey Responsibilities• Develop and implement product management strategies for TriWest to include end-user education and seamless integrations into current infrastructure • Conduct market research and gather customer feedback to identify opportunities and challenges • Stay informed about industry trends, technologies, and best practices to drive innovation and competitiveness • Manage the product lifecycle from concept to launch to sustainment to retirement • Define product roadmap, create and maintain product backlog, prioritize features, and allocate resources effectively to meet project deadlines • Monitor and analyze product performance metrics, user feedback, and market data to make data-driven decisions and drive continuous improvement • Participate in sprint planning, review meetings, and retrospectives to drive product development • Make decisions on behalf of the business and provide guidance to the team on product features and functionality • Develop and maintain relationships with external vendors and partnersCompetencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Communication / People Skills: Excellent verbal, written, and presentation skills; ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Proficient in Microsoft Office and Jira; negotiation, presentation, and proposal writing skills. Course design and delivery skills including knowledge of the principles and practices of adult learning theory and instructional design models for both traditional and CBT training modalities.Working ConditionsWorking Conditions: • Works in a standard office environment, with 20% - 30% travel • Availability to work non-regular hours as required • Extensive computer work with long periods of sittingCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.DoD StatementOur Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: Approx. $130,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
General Manager
Equity LifeStyle Properties, Inc., Phoenix
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of General Manager in Mesa, Arizona. The sensational lifestyle at Monte Vista mobile home community is enough to make your friends and family jealous once you call this Mesa, AZ neighborhood your own! With its well maintained pickleball and tennis courts life at Monte Vista will keep you moving.What you'll do:The General Manager is responsible the resources and assets of the property, including staff, buildings and more.Your job will include: Provide exceptional customer service to ensure an excellent experience for our guests and residents. Ensure that the property is clean and attractive in order to maximize occupancy. Manage seasonal sales staff. Recruit, onboard and train top quality employees. Engage guests and residents with daily, weekly and monthly activities and events. Partner with the marketing team to attract new residents and guests.Prepare, analyze and manage the operational budget of the property and improve profitability. Experience & skills you need:Bachelor's degree, or an equivalent combination of education and experience. 5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting. Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful. Experience managing a team of at least 50 employees. Sales and/or marketing experience preferred. Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues. Understanding of the complex operational responsibilities associated with this role. Experience with Microsoft Office and other web-based applications, including financial systems. Valid driver's license, good driving record and current auto insurance. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.