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Hotel Manager Salary in Phoenix, AZ

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Analytics Manager

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Application Development Manager

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Area Manager

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Asset Protection Manager

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Assistant Manager

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Assurance Manager

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Branch Manager

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Building Manager

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Campaign Manager

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Certification Manager

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Chef Manager

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Chief Operating Officer

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Collection Manager

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Compensation Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Customer Experience Manager

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Department Manager

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Deployment Manager

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Design Manager

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Development Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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International Manager

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Loan Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Practice Manager

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Process Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Release Engineer

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Reporting Manager

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Resident Manager

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Revenue Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Website Manager

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Zone Manager

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Food & Fun Manager
Marriott Vacations Worldwide Corporation, Phoenix
Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. This is an exempt position and will be paid on a salaried basis in accordance with state and federal law. JOB SUMMARY Responsible for all food and beverage and activities operations, which includes all culinary, restaurant, beverage operations and activities and fitness programs Oversees guest and employee satisfaction, maintaining standards and maximizing financial performance in areas of responsibilities. Reinforces appropriate culture to provide service to guests and strives to continually improve guest and employee satisfaction. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage and activities and fitness programs. Relocation Assistance - YesCANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. Knowledge or experience in the recreation/health club operations or related professional area desired CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage and Activities departments. Maintains a positive cost management index for kitchen and restaurant operations and activities and fitness programs. Utilizes budget to understand financial objectives. Managing Food and Beverage, Recreation and Fitness Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Monitors quality, standards and meets the expectations of the customers on a daily basis. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Schedules events, programs, and activities, as well as the work of others. Develops specific goals and plans to prioritize, organize, and accomplish work. Manages outside vendors related to food and beverage and recreation and activities functions. Orders and manages necessary supplies. Ensures employees have supplies, equipment, tools, and uniforms necessary to do their jobs. Develops and manages group activities and events for all ages of owners and guests including children's programs (e.g., coordinates activities, purchases equipment and supplies, etc.). Drives and manages financial performance of the food and beverage operations, recreation department, activities, contracted vendors to ensure optimal revenue for the resort. Communicates theming directions, projects, and timelines to property and corporate leaders as appropriate. Strategizes and partners with other department heads monthly and quarterly to assist in the delivery and execution of food and beverage events and resort activities planning to enhance the Owner/Guest experience. Providing and Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Sets service expectations for all guests internally and externally. Provides services that are above and beyond for Owner/Guest satisfaction and retention. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Insures that all employees, supervisors and managers understand the brand's service culture. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Managing and Conducting Human Resources Activities Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Participates in the performance appraisal system process, giving feedback when needed. Coordinates all training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates. Reviews turnover reports monthly and adjust talent acquisition strategies accordingly. Additional Responsibilities Complies with all corporate accounting procedures. Provides timely and accurate information to supervisors, co-workers, and subordinates. Ensures effective departmental communication and information systems. Analyzes information and evaluates results to choose the best solution and solve. #LI-OE1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US MVW Resort Ops
Business Development Manager
Shamrock Foods Company, Phoenix
This position is responsible for developing the business and selling products for Shamrock Foods to hotels, restaurants, resorts and institutional establishments or individuals at sales office or customer's place of business. Essential Duties: • Working with Sales team and proactively identify, qualify, and acquire new & lost business opportunities • Prospecting and developing profitable new & lost customers using a systematic approach which includes customer potential/stratification • Developing and maintaining ongoing working relationships with DSR, DSM, RSM & Customer • Developing and implementing strategic Business Development sales plan to achieve company goals • Consulting with the customer to identify and define customers' business needs, determine a solution, develop ROI proposal presentation for customer review and acceptance and identify a DSR to eventually service the customer • Performing other duties as assigned to meet business needs Qualifications: • Bachelor's Degree from a four-year university preferred • Five or more years of foodservice distribution/sales or related field • Five or more years of management experience of people and processes • Current driver's license and auto insurance required; expectation of 75% field and 25% office • Must be able to use a laptop • Must be able to calculate amounts such as discounts, commissions, proportions, percentages, area, circumference, and volume. • Understanding of economic drivers and how to apply these to a customer's situation • Must be flexible and willing to work the demands of the department which are subject to evenings, weekends, and holidays Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends." Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs. Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
Assistant Director of Front Office - Arizona Biltmore, a Waldorf Astoria Resort
Hilton Global, Phoenix
Due to an internal promotion, the Arizona Biltmore is looking for an Assistant Director of Front Office to help lead the front officeteam at the historic Waldorf Astoria!Located in the heart of uptown Phoenix since 1929, this gorgeous 39-acre property has 700 rooms, villas and cottages, over 315,000 square feet ofbanquet space, and 8 food and beverage outlets. Fresh off of a much anticipated multi-million dollar renovation, this is an exciting time to join the leadership team at this iconic property.In this role, you will oversee a team of up to 50+ and report directly tothe Director of Front Office. The ideal candidate will be a talented, engagingleader with a passion for providing exceptional service.For more information on the property, please visit: https://www.arizonabiltmore.com/ https://www.instagram.com/arizonabiltmore/ Join Fortune's #1 Best Company to Work For and enjoy excellent benefits - medical insurance, matching 401k, 4+ weeks of PTO, tuition reimbursement, and Hilton travel benefits!What will I be doing?As an Assistant Director of Front Office, you would be responsible for assistingin the direction and administration of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Run and complete daily reports, analyze data and make decisions based on data Resolve guest issues and concerns to guest satisfaction Recruit, interview and train team members What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportiveparental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs #LI-MD1
Banquet Set-Up Manager - Arizona Biltmore, A Waldorf Astoria Resort
Hilton, Phoenix
The historic Arizona Biltmore is looking for a Banquet Set Up Manager to join the Banquets Team! Located in the heart of uptown Phoenix since 1929, this luxurious resort reopened in 2021 after undergoing a $70 million renovation. The gorgeous 39-acre property has 707 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets. This includes 2 restaurants, 2 pools, 2 bars, a cafe, and in-room dining. In this role, you will assist the Director and Assistant Director of Banquets in the seamless execution of all banquet operations  You will lead a team of 20+ to include 3 supervisors. The ideal candidate will be an energetic leader who fosters a positive and supportive culture with a passion for delivering unforgettable experiences, a talent for inspiring and developing others, and the ability to manage a team to uphold luxury standards and deliver consistency in a high-volume environment. At least two (2) years of  banquet food and beverage management experience within an upscale environment is required. Prior luxury hotel experience is a plus.  What will I be doing? Working with guests and hotel staff, ensures that high quality and cleanliness standards of all meeting rooms and pre-function space is met. Supervises and conducts the set up, break down, and service of conference meeting rooms. Develops checklists and cleaning schedules to ensure proper cleanliness and maintenance of public space. Interviews, trains, supervises, counsels, schedules and evaluates staff.   What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!   The Benefits – Hilton is proud to have an award-winning workplace culture ranking  #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:  Health insurance  Career growth and development  Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program  Best-in-Class Paid Time Off (PTO)   Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Banquet Set-Up Manager - Arizona Biltmore, A Waldorf Astoria Resort
Hilton Global, Phoenix
The historic Arizona Biltmore is looking for aBanquet Set Up Managerto join the Banquets Team!Located in the heart of uptown Phoenix since 1929, this luxurious resort reopened in 2021 after undergoing a $70 million renovation . The gorgeous 39-acre property has 707 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets. This includes 2 restaurants, 2 pools, 2 bars, a cafe, and in-room dining.In this role, you will assist the Director and Assistant Director of Banquets in the seamless execution of all banquet operations You will lead a team of 20+ to include 3 supervisors.The ideal candidate will be an energetic leader who fosters a positive and supportive culture with a passion for delivering unforgettable experiences, a talent for inspiring and developing others, and the ability to manage a team to uphold luxury standards and deliver consistency in a high-volume environment. At least two (2) years of banquet food and beverage management experience within an upscale environment is required. Prior luxury hotel experience is a plus.What will I be doing?Working with guests and hotel staff, ensures that high quality and cleanliness standards of all meeting rooms and pre-function space is met. Supervises and conducts the set up, break down, and service of conference meeting rooms. Develops checklists and cleaning schedules to ensure proper cleanliness and maintenance of public space. Interviews, trains, supervises, counsels, schedules and evaluates staff.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hi lton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune .We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Guest Service Agent
Sonesta Hotels International Corporation, Phoenix
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
***Project Coordinator | Remote in AZ***
Vaco, Phoenix
***Project Coordinator******Remote in AZ******12 Month Contract******Up to $24/Hr. on W2***About the role: Functional understanding and ability to work through coordination process to bring a hotel live on Auto Clerk PMS. Process includes speaking with hotels to provide them with information/deadlines to meet an agreed upon installation date. Gathers information so that hotel shell can be built. Assigns Online Training courses for branded hotels. Works with 3rd party Credit Card Processing Company to ensure smooth transition/installation of interface. Understanding of EMV setup process. Works closely with Training and On-Boarding team members to ensure hotel is accurately installed on PMS. Responsibilities:Creates and maintains documentation for end users and/or team on installation process.Owns the process to successfully onboard a hotel. Creates and maintains documentation, materials and tools. Assists in user training and support.May act as project manager for small projects as assigned. Protects the Company by handling business sensitive information with appropriate confidentiality.Plans and scopes length and difficulty of task.Identifies critical problems and directs effort accordingly.Resolves defined problems and separates and combines tasks for efficient workflow.Qualifications:Minimum 1 years' experience in Hotel Operations or Property Management Systems.Intermediate proficiency in Microsoft Office Suite.Basic project management skills including the ability to direct control and manage projects through completion preferred.Proven analytical, time management and written and verbal communication skills.Accountability, Problem Solving, LeadershipReceives operational guidance on duties, service standards and roles.
Spa & Fitness Manager - Arizona Biltmore, A Waldorf Astoria Resort
Hilton Global, Phoenix
The historic Arizona Biltmore is looking for a Fitness Manager to join the Spa and Recreation Team!Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39-acre property reopened in May 2021 after undergoing a $100 million renovation . This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in-room dining).The ideal candidate will have a passion for fitness, the pursuit of wellness, and providing unforgettable experiences. We're seeking: Supervisory experience in a hospitality environment Ability to motivate team members Ability to oversee wellness, family, and fitness programming and an interest in developing new concepts Administrative abilities that leverage current technology Excellent grooming standards A focus on developing team members and self A flexibility to respond to a range of different work situations An ability to work on your own or in teams with a flexible schedule that may include weekends and holidays It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Luxury resort experience Relevant fitness qualifications ( certified personal trainer, Yoga or fitness instructor ) An interest to learn or an ability to play Pickleball and Tennis Functional knowledge of Excel, MS Word, and MS Teams Experience with Book4Time, Amadeus FDC (Delphi), or BirchStreet Want to learn more? Hotel Website , Instagram , FacebookWhat will I be doing?As a Fitness Manager, you would be responsible for managing operations of all the fitness facilities, fitness, and wellness activations, and resort membership in a manner that delivers an excellent guest and member experience while managing the fitness team and guest relationships. The Fitness Manager will also manage team members and guest feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage operations of the fitness areas (including fitness center, tennis, pickleball, and yoga room) Responsible for the operation of fitness, wellness, and family activations for guests and private groups Manage team members to ensure high motivation, empower them to provide of high-quality service and ongoing development Manage customer feedback effectively to ensure continuous service and program improvement Act as day to day liaison on all aspects of resort membership and provide new member set up and orientation Ensure customers and guests receive friendly and consistent personalized service from all fitness instructors and attendants Respond to audits to ensure continual improvement is achieved Complete required month end reports, forecasts, payroll, and monitoring of team member hours worked Use technology solutions to maintain supplies and inventories, operate an on-line booking platform for fitness classes, scheduling and payroll, membership database, and project management Manage staff performance issues in compliance with company policies and procedures Maintain required security checklists related to safety and cleanliness of equipment and ensure all department procedures are followed Ensure health, safety and OSHA regulations are complied with in the Fitness facilities and Membership club and rules are observed by members, clients and guests Assist Tierra Lun Spa Management with the recruiting, managing, training and development of the team and support when required What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
***Project Coordinator | 100% Remote in Arizona***
Vaco, Phoenix
***Project Coordinator******Remote in AZ******12 Month Contract******Up to $24/Hr. on W2******MUST HAVE HOSPITALITY INDUSTRY EXPERIENCE***About the role: Functional understanding and ability to work through coordination process to bring a hotel live on Auto Clerk PMS. Process includes speaking with hotels to provide them with information/deadlines to meet an agreed upon installation date. Gathers information so that hotel shell can be built. Assigns Online Training courses for branded hotels. Works with 3rd party Credit Card Processing Company to ensure smooth transition/installation of interface. Understanding of EMV setup process. Works closely with Training and On-Boarding team members to ensure hotel is accurately installed on PMS. Responsibilities:Creates and maintains documentation for end users and/or team on installation process.Owns the process to successfully onboard a hotel. Creates and maintains documentation, materials and tools. Assists in user training and support.May act as project manager for small projects as assigned. Protects the Company by handling business sensitive information with appropriate confidentiality.Plans and scopes length and difficulty of task.Identifies critical problems and directs effort accordingly.Resolves defined problems and separates and combines tasks for efficient workflow.Qualifications:Minimum 1 years' experience in Hotel Operations or Property Management Systems.Intermediate proficiency in Microsoft Office Suite.Basic project management skills including the ability to direct control and manage projects through completion preferred.Proven analytical, time management and written and verbal communication skills.Accountability, Problem Solving, LeadershipReceives operational guidance on duties, service standards and roles.
Business Travel Sales Manager - Embassy Suites by Hilton Phoenix Biltmore
Hilton Global, Phoenix
The Embassy Suites by Hilton Phoenix Biltmore, a Hilton Corporate Managed hotel, is searching for a Business Travel Sales Manager to join their team! This is an amazing opportunity to work with top-notch leadership at an award-winning hotel located in Phoenix, AZ!What will I be doing?The Business Travel Sales Manager serves as the hotels representative to prospective clients and customers who require year-round/seasonal hotel guestrooms rate agreement. Travels primarily outside the hotel to initiate new sales, solicit leads, hold conferences and create sales proposals. Focus on qualifying new local negotiatedBTS accounts via outside calls, prospect callings, attending trade shows and industry events with the exception of key national accounts. This includes negotiating contract and agreements with 3 rd party and FIT partners. Generate leads for group accounts & catering functions. Participate in industry related organizations, and local community to develop business. Attain leadership status when possible. Assist in daily customer relations. Conduct site inspections and entertain clients on property as needed. #LI-JW1The BenefitsWe support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary parking