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Collection Manager Salary in Phoenix, AZ

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Manager, Credit & Collections
Logicalis, Phoenix
Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. 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Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500
Manager, Finance (AAA)
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COVID Site Project Manager
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Location: Phoenix, AZDescription: COVID Site Project Manager position available for you! This position will be a permanent placement! I have provided the job description below. This position will start as soon as possible and we are looking for someone who can have a quick turnaround! This will be located in beautiful Phoenix, AZ!PAY: $75K SHIFT: Must be flexible. Must be able to work weekends. Must be able to travel. JOB DESCRIPTION:To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Oversee the setup, execution and take down of multiple sample collection sites within the same geographical area Oversee site safety, security, and overall operations of the collection sites. Devise and implement site policies and procedures as required and in accordance with local and federal laws Serve as the single point of contact for all collection site staff, Genetworx Supply Chain team and Genetworx Site Logistics team Be the on-the-ground contact for client communications and logistics teams Inspect supplies, inventories and coordinate with Genetworx supply chain on the maintenance of equipment if required Ensure all safety standards are up to local and state standards for collection site (eg - Social distancing measures, fire safety) Handle emergencies appropriately according to established procedures; Help prepare and maintain procedures. Supervise and evaluate staff; complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance; discipline personnel when necessary and appropriate Interview candidates; onboard and train new hires Set goals for average collection time per individual oversee site to meet goals Handle sensitive information with confidentiality, including digital record entry Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs);QUALIFICATIONS:2-year associate's degree in a life sciences or related field 3 years of prior experience in managing logistics of indoor and outdoor events with safety standards Prior experience in implementing safety protocols and procedures on an event site Prior experience managing projects with on-site events Comfortable with handling and trouble-shooting technology in site, with assistance from remote IT Support technician Confident with client relationships as it pertains to on site set up and logistics Excellent written and spoken communication skills Strong project management and organization abilities Confidence to thrive under pressure Professional demeanor and attitude Must have access to a vehicle. Nice to have: CPR and First Aid CertificationIf you are interested, or know anyone that might be, please send your resume to me at [email protected]. FEEL FREE TO FORWARD THIS EMAIL TO YOUR FRIENDS/COLLEAGUES!!! Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
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The Collection Specialist is responsible for managing the process on any Resident that has not financially met the terms of the lease agreement. The Collection Specialist will contact all Residents and encourage them to pay any outstanding balances, send statements to all residents with balances, send all necessary files to legal, and manage the eviction process in a proactive and consistent manner.Key Responsibilities:• ??Manage Payment Experience• Work with both internal and external customers to troubleshoot resident payment issues until resolution• Effectively communicate and work with Accounting Department to ensure resident balances are accurate, and that any necessary adjustments are made and communicated in a timely manner to all parties• Review all new move in balances to ensure ledger charges and payments were applied accurately• Consistently inform all residents of Tricon's payment policies, procedures, and their contract obligations• Treat all internal and external customers in a fair and consistent manner, and in accordance with Tricon's Guiding Principles, Purpose Statement, Policies, and Fair Housing requirements• Review all ledgers, notices, leases, and communications for accuracy prior to distribution• Identify eligible candidates for Tricon Relief fund when applicable• Manage Delinquency Process/Performance• Review all necessary reports/dashboards/systems daily to track goal progress and resolve any necessary account issues• Communicate effectively and consistently with all Residents with balances daily until account resolution• Forecast month end Delinquency and report weekly progress to Manager• Remain compliant with Tricon policies and procedures, and seek/provide feedback to improve processes and performance• Manage Notice/Eviction Process• Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month• Prepare eviction files on notices of non-compliance when needed• Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc• Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations• Collaborate with appropriate field team when needed to schedule Occupancy Checks• Follow up with legal on eviction progress until resolution• Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members• Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process• Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alertsAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Account Manager (Phoenix - Collections)
Stellantis Financial Services US, Phoenix
Virtual Job Fair interviews on April 23-25 and verbal offers within 24 hours of interviews for qualified candidates!Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.Our Benefits: Medical, Prescription Drug, Dental, Vision - MDLive/ Telemedicine 401k plan PTO - Vacation/ Holidays/ Flex Days/ Sick Days Educational Assistance Employee Assistance Program Long Term Disability Wellness Program Optional and Voluntary Benefits / Marketplace Discounts Employee Vehicle Purchase/Lease Program discount General Job Summary:A Collector is responsible for negotiating on delinquent accounts up to 119 days past due by taking inbound and making outbound calls. The main job function is to make contact with customers and through the negotiation of payment arrangements to bring the account current while complying with internal policy and procedures. Additional job function is to utilize on-line systems to perform skip trace work. Always willing to work with customers-solving any financial issues that may arise. The Collector position is vital to loss mitigation and overall company performance.Salary and Benefits:At Stellantis Financial Services, we ask at a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we ll shower you with perks, including: Salary: $19-$21 per hour and potential lucrative monthly bonus up to $2,000/month Supplemental pay: Referral bonus Flexibility: High performing associates can create their own work schedule on a weekly basis Dress: Enjoy our comfortable causal work environment Hiring Class Start Date: May 13th, 2024 Job Requirements: Treats all contacts in a courteous and professional manner Confers with customer by telephone in attempt to collect current and past due payments while documenting all actions taking on the account Reviews customer's file and offers programs to qualified customers in order to minimize delinquency Uses established procedures to make effective use of extensions and due date changes to resolve delinquent accounts Utilizes collection skip tools to locate accounts leading to resolution Recommend accounts for repossession or legal action This position involves regular access to specified personal information of consumers Perform all responsibilities in compliance with company policies and procedures Assist with various projects as assigned by direct supervisor Qualifications and requirements: High school diploma/GED Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to convince the customer to make a payment Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers Multi-task in a high energy standard office and/or home environment Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.#li-hybrid
Human Resources Manager - Phoenix, AZ
Oldcastle, Phoenix
Job ID: 492740 ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Job SummaryOldcastle Infrastructure is searching for a strategic and results oriented HR Manager to strengthen our business by maximizing human capital. Reporting directly to the Regional HR Director in this newly created and critical role you will act as a trusted advisor and business partner to your area General Manager, ensuring we have the right talent in place at each of our plant locations while driving engagement and career development for our team members. As a key contributor to our People strategy you will utilize business acumen to drive staffing decisions which directly improve our bottom line. Additionally, you will counsel leaders as a trusted advisor on performance management and employee relations matters.We are a fast-paced, growing organization where those that are highly motivated and driven to results will have significant opportunity to succeed and advance in the HR function.Key Responsibilities Lead and participate in key projects to drive HR strategies and improve our business that align to business strategic imperatives Ensure 100% compliance through consistent application and integration of policies, procedures and best practices Influence and communicate with all levels of the organization, from Production team members to Senior Leadership Serve as a coach to Area General Managers and Front-Line Leaders Ensure employee relations issues are properly identified, reported, investigated and resolved Promote a positive work culture by driving team engagement initiatives and employee advocacy Lead key HR processes including compensation, merit and bonus planning Facilitate talent reviews and performance management processes using contemporary tools & processes Work collaboratively with Union leadership (where applicable) to maintain positive relations Responsible for compensation planning, including annual merit & bonus process Critical Leadership Competencies Results oriented Fact-Based decision making Coach & Developer of others Effective Communicator Project Management Business acumen Ability to manage competing priorities Team Builder Ability to work in ambiguity Education/Experience Bachelor's Degree in Human Resource Management, Business, or a related field with 3+ years in Human Resources Business Partner or Management role. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 5, 2024 Nearest Major Market: Phoenix Job Segment: HR Manager, HR, Employee Relations, Chemical Engineer, Performance Management, Human Resources, Engineering
Electrical Project Manager
Meade Engineering, Inc., Phoenix
Company Description:As a leading engineering firm, Meade Engineering Inc. (MEI) specializes in providing innovative and cost-effective solutions for data center builders, cloud providers, and developers of large construction projects. With years of experience, our team of expert engineers, designers, and consultants is dedicated to delivering high-quality, reliable, and sustainable solutions that meet our client's specific needs.Job DescriptionAt MEI, we take pride in our commitment to excellence, efficiency, and superior service. We strive to build long-lasting relationships by understanding our client's unique requirements and delivering customized solutions that exceed expectations.Our website: meadeengineering.comMEI has a job opportunity for Electrical Project Manager to be an integral member of our Data Center Capacity Planning Team. This team member plays a critical role in ensuring data center power system loading is appropriately balanced at the cabinet level as capacity increases or decreases. Analysis of current data, future growth trends and other factors will be evaluated with every case or project. This team member will support and provide direction to the drafting team producing data center cabinet installation drawing packages and load planning documentation. This role will be highly collaborative amongst MEI staff and clients. Travel is not a regular requirement for this role but may be beneficial to periodically visit sites for training or to obtain information on new projects or designs. This role can be based in Phoenix, Arizona or Austin, TX.Job DutiesCase-by-case analysis of electrical infrastructure in accordance with planned deployments of new customer installsData center power system load balancing and analyticsManaging the intake of customer work orders to full completionActs as main point of contact for customer providing updates on deliverables, decisions and overall project statusesRun re-occurring status update meetings for customers and internal teamData center cabinet level circuiting design and upstream feeder deployment designQA/QC of electrical construction documentsContinuous observations and evaluation of both master data center expansions plans and individual customer cabinet deploymentsDrive improvements and automation of overall processMinimum Qualifications5+ years of Project Management experience in the Electrical Engineering industry.Bachelor's degree in Electrical Engineering (will consider Engineering in Training certification). Will consider other engineering degrees if combined with electrical experienceP.E. license not required but a nice to haveExperience working on data center capacity planning or other data center related projectsExperience working with external clients, building relationships and trustStrong understanding of electrical power distribution, data center redundancy and various topologiesAbility to think strategically and demonstrate flexibility in order to achieve long-range objectivesSelf-motivated, comfortable with ambiguity and motivated to work as a team.Top-notch organization, attention to detail combined with excellent written and oral communication skillsProficiency with MS Office with an emphasis on Excel, AutoCAD, and BlueBeamProficiency with coding languages and other data collection tools a plusBenefits:All full-time employees receive medical, dental, vision, disability & life insurance, and paid time off. We also help our employees prepare for retirement through a retirement savings plan.MEI is an Equal Employment Opportunity employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
Project Manager, Water/Wastewater
WestLand Engineering & Environmental Services, Phoenix
At WestLand, we are each driven by our own purposes and aspirations. We are encouraged to develop our own unique skills while also growing our business. For some, it's envisioning the lives of tribal ancestors as told by the artifacts uncovered on their lands. For others, there's no greater meaning than being in the field collecting data on flora or fauna. For our engineers and architects, it may be the pride in seeing a design come to life or solving a complex problem while navigating the complexities of environmental and permitting requirements. What unites us all, however, is our commitment to our clients and to each other.WestLand is large enough to provide a wide range of opportunities for career growth yet nimble enough for you to forge your own unique business and professional path. We pride ourselves on an inclusive environment where talented and creative individuals work together on unique and inspiring projects, bringing innovative solutions to our clients. Make a difference with us at WestLand!Our Engineering Department in Phoenix is adding an experienced Project Manager to their team! The Phoenix team focuses primarily on Water/Wastewater projects and this position will play a significant role in helping develop and mentor newer engineers and other technical professionals. The successful candidate will also have an opportunity to further build our market share by fostering relationships with current and future clients. What will I be doing?Managing and mentoring Professional Engineers (PE's), Engineers In Training (EIT's) and other technical staff.Creating and developing written proposals. Some technical writing may also be required.Developing and managing water and wastewater design projects. This includes designing water distribution storage systems, wastewater collection systems, pumps stations, lift stations, piping and conveyance systems and other water/wastewater system details. Managing and coordinating deliverables from subcontractors, vendors, and partner consultants.Facilitating and/or coordinating communication and the delivery of information between WestLand, our subcontractors, and our vendors with our clients.Building relationships with current and future clients and vendors. What qualifications are required for this role?You will have a bachelor's degree and/or master's degree in a related engineering discipline or in a related field.Preference will be given to those candidates that are registered (or have the ability to register) as a Professional Engineer (PE) in the State of Arizona.A minimum of seven (7) years of experience working with water/wastewater systems.A minimum of two (2) years of experience as a project manager in an engineering environment. Excellent written and verbal communication skillsDemonstrated proficiency in Microsoft Office products (Word, Excel, Project, Outlook).The salary range for this position is $99,000 - $131,000.00 per year. What does WestLand offer you?A comprehensive benefits package that includes 9 paid holidays, healthcare benefits, PTO, and 401k matching for full time employees. Flexible work schedules and remote/hybrid possibilities are available for most roles.A multidisciplinary environment where projects are unique, creative, and challenging! A place where you can develop your own vision of clientele and projects, and where you get to work with our industry leaders daily!An environment where you are set up for success! With two-way mentorship, financial incentives to publish your work, and tuition reimbursement for ongoing educational support, we have you covered! In addition, WestLand has developed a career-path structure to assist you in reaching those next steps in your career!A collaborative work environment where information and ideas are shared across teams. Communication is clear and comes often. And our diversity of people and cultures means everyone always feels welcome at WestLand!WestLand is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.To learn more about WestLand, visit our website at www.WestLandresources.comResumes submitted by a recruiting/staffing agency without current/valid vendor agreement will become property of WestLand. Any recruiting/staffing agency wishing to do business with WestLand must contact the Human Resources Department through our website. Recruiting/staffing agents may NOT contact hiring managers directly. Firms that do not honor this request will be removed from consideration.
Property Manager
Cushman & Wakefield, Phoenix
Job Title Property Manager Job Description Summary Responsible for the management of a property (or group of properties) for a client and fulfilling the manager's obligations under the terms of the property's management agreement. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responsible for all lease administration dutiesMonitor collections and coordinate default proceedingsEnsure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directivesProvide management and leadership to property staff, including hiring and performance managementDevelop comprehensive annual inspection process for properties; complete weekly, monthly, quarterly, annual inspections as required for a specific asset, C&W's best practices, and/or client requirementsDevelop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure smooth recovery processBid, negotiate, and manage conformity with vendor contracts in accordance with C&W's contract requirements or client requirementsAccurately abstract all property leases in lease administration softwareMaintain interface with third-party owners and accounting team to ensure total contract compliance, including preparation of accurate and timely reportingCoordinate and oversee on behalf of client, all tenant and building construction work to ensure timely and accurate completion of all construction work at propertyParticipate in leasing and client team meetings and ensure effective communication between leasing and property management team members in order to achieve client's goals and objectivesProvide and foster positive relationships with tenants, external clients, and internal clients KEY COMPETENCIES 1. Communication Proficiency (oral and written)2. Problem Solving/Analysis3. Leadership Skills4. Teamwork Orientation5. Time Management Skills6. Customer/Client Focus (internal and external)6. Financial Acumen IMPORTANT EDUCATION Bachelor's Degree in Business Administration or related discipline preferred IMPORTANT EXPERIENCE 3+ years of real estate property management or related experience ADDITIONAL ELIGIBILITY QUALIFICATIONS CPM, RPA, or CSM designation or in processPossess real estate licenseStrong knowledge of finance and building operationsAbility to analyze, prioritize, and delegateAbility to effectively manage a team of professionals, including both employees and vendors• Previous experience in analyzing and negotiating commercial lease and/or contract languageAdvanced knowledge of Microsoft Office Suite WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Accounts Receivable Administrator (Cash & Collections)
SKIDATA USA, Phoenix
Job Title: Accounts Receivable Administrator (Cash & Collections)Location: Phoenix, AZ (Hybrid)Department: Accounting - A/RReports to: Manager, A/RFLSA Status: Hourly, Non-ExemptSummary:The Accounts Receivable role plays a crucial part in ensuring the efficient, accurate, and timely processing of payment transactions while fostering positive relationships with all customers. This position involves extensive customer interaction, both internally and externally through phone and email, necessitating a strong customer-centric approach and a consistently positive and professional demeanor.Responsibilities:Manage the posting of all incoming cash, handling a high volume of transactions across various payment methods such as ACH, wires, checks, and credit cards.Conduct thorough research to resolve unidentified postings and address different types of financial adjustments associated with cash transactions.Review a large volume of transactions, pinpoint root causes of discrepancies, propose solutions, document issues, and communicate findings to management.Offer customer service support related to collection matters, including identifying, reviewing, and preparing account adjustments.Resolve client discrepancies and underpayments promptly and efficiently.Monitor and maintain assigned accounts by engaging in customer calls, account adjustments, and reconciliations.Take responsibility for minimizing delinquency within the assigned portfolio, which involves making collection calls, sending correspondence, and working in a fast-paced environment.Collaborate with customers and internal teams to resolve collection issues, negotiating favorable outcomes for all parties.Demonstrate excellent customer service skills and professionalism in all interactions.Proactively seek opportunities to enhance client relationships by delivering exceptional service.Validate account discrepancies by gathering and analyzing information from sales, customer service departments, and customers.Perform any additional duties as assigned to support the smooth functioning of the department.Skills/Experience Required:Minimum of three (3) years of experience in Accounts Receivable, specializing in cash handling and collection best practices.Exceptional interpersonal and communication skills.Strong organizational and administrative abilities.Proficiency in the Microsoft Office Suite.Strong customer service orientation.Professional demeanor with a positive and proactive attitude.Ability to thrive in a fast-paced, collaborative team environment.Education:Bachelor's degree preferred but not required. High school diploma or general education degree (GED) or equivalent combination of education and experience.Certificates, Licenses, Registrations:N/AWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical office environment. The incumbent is located in a busy, open area office. The incumbent is faced with constant interruptions and must meet and speak with others on a regular basis.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit and stand; use phone and headset; use hands, arms, fingers to type; answer phones; write; use calculator; demonstrate strength to lift and carry materials weighing up to 10 pounds; demonstrate clear vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.SKIDATA is a member of the group of companies affiliated with the Kudelski Group. To learn more about SKIDATA, Inc. visit: http://www.skidatausa.com/.SKIDATA is an equal opportunity employer and strives to create a diverse and inclusive environment where everyone can thrive, feel a sense of belonging and do impactful work together. SKIDATA's goal is to unite to win and we are committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment.