Installation Manager Salary in Memphis, TN

*Remote – working from home office when not out visiting customers. Must live in Tennessee to cover the state of Tennessee and be able to meet onsite with customers and attend trade shows. Overnight travel is expected to be minimal. Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team atMobile Modular. Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail and much more. As a division of McGrath, we see the potential not just in our product but in our people, too.“A Day in the Life”Sales representatives are responsible for developing strategies and tactics for identifying, pursuing and closing opportunities for renting and selling modular buildings across a variety of industry segments. This position requires new business generation, attention to detail, building customer relationships and working collaboratively, across the organization to provide accurate estimates, execute the project and make sure we do things right the first time, every time.“What You’ll Do”Develop new and grow existing business to increase profits for the branch/regionAssist in the development of marketing plans to support sales activitiesIncrease market share in established markets, as well as new marketsDevelop strong relationship with manufacturers of modular buildings, as well as sub-contractors for transportation, installation and serviceCollaborate with other sales team members, operations and the inventory center staff to provide solutions to customersFollow established processes in sales and implementation of the projectEnsure customers receive excellent service throughout the project lifeMaintain accurate records in the division’s database on customer quotes, specifications and special requests; meet minimum entry requirementsDevelop relationships within various networking organizations or industry associationsAchieve/exceed sales related quotas and goals“Must Haves”Excellent communication skills; ability to articulate ideas in verbal, email and other written formatsConfident, assertive and quick-thinkingProficiency with various computer programs including Word, Excel, Internet and other customer databasesDemonstrated inter-personal skills, customer service, attention to detail and organizational skillsEffective negotiation skillsDemonstrated experience working in a process driven environmentThe ability to make decisions within established guidelinesDemonstrated skills in project and time managementMust be able to travel via motor vehicle or airline to various customer locationsCall on customer, face to face, via phone and email to establish relationshipsVisit customer sites and review specs for ground prep and other requirements to set a buildingProvide quotes via the Mobile Modular process to customers and potential customersMust be able to work with construction managers and facilities managers“Nice To Haves”BS/BA/BBA degree or equivalent years of sales experience5 or more years experience in sales or a sales role in the rental industry; results drivenPrior experience with heavy customer focus or team-based environmentPrior experience in construction or other related industries is preferred“Perks”It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more! We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10.5 company-paid holidays + 1 floating holiday!We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.401(k) Retirement Plan with Company Match.Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location. A Message from Our CEO, Joe HannaAt McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.McGrath will continue pre-employment testing for marijuana for positions classified as safety-sensitive (responsible for operating heavy machinery, working at heights, handling hazardous materials, or any other tasks that involve a heightened level of safety responsibility) within our construction operations and Department of Transportation (DOT) Truck Drivers. Our commitment to drug testing for these specific roles underscores our dedication to maintaining a safe workplace. Ensuring a drug-free environment is not only essential for the well-being of our team members but also aligns with regulatory requirements that govern safety-sensitive positions and commercial driving.The pre-employment screening process includes social security verification, criminal background check, drug test and a motor vehicle record will be processed as well. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify.#MMMC#LI - Remote

OUR COMPANY With more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States. Rogers specializes ground-up electrical construction, to national rollout and remodel programs, preventative maintenance and installation needs. With 40 years of experience, licenses in 48 states, and over 2000 facilities constructed, we are constantly growing and looking for candidates to join our team! OUR CULTURE Rogers is powered by our people. We have had the power to get the job done for almost 40 years because of our team members. As a family-owned business, we understand the importance of treating our team as extended family. Our team members are not here merely to support the business efforts, but our goal is for our team to thrive as individuals. Learning is built into every role here at Rogers. Youll get mentorship from our leadership team and in return the ability to take ownership and grow your own professional pursuits. We are currently looking for an Electrical Foreman Servicewith previous commercial experience to join our team! Why you should join us: Positive, team-focused, and inviting work environmentStability and longevity in the industryOpportunity to grow in the electrical industryMedical, dental and vision insurance coverageFlexible Spending Account (FSA) and tax-free Health Savings Account (HSA)Employer provided: short-term and long-term disability, life insurance and EAP401k with generous matchTraining and continuing education opportunities$4 shift differential for night workPaid time off and paid holidaysWeekly payPaid travel and hotel, plus $30/day per diem $100 for each employee referral Company truck and cell phone providedOther exceptional perks What youll be doing: Assists Project Manager with planning, organization, and staffing for assigned projectsAnalyzes bid documents (drawings, specifications, etc.) and existing site conditions to properly outline scope of work, including all general conditions and requirementsIdentifies risks in scope of work to ensure related costs are coveredEstablishes objectives, policies, procedures, and performance standards to complete scope of work per contract documentsManages team of electricians, assigns daily tasks, and provides correct materials/equipment to complete scope of workManages crew labor hours, material procurement, scheduling equipment, and daily production reportingLeads safety meetings and ensures the use of required PPE by all crew membersRuns conduit/wire and installs/terminates devicesTroubleshoots and performs quality control testingConducts pre-bid surveys, kick-off meetings, progress walks, punch walks, and turnover What were looking for: 10+ years of field experience as a commercial electrician3+ years of field experience as a Foreman overseeing large electrical projectsWell-rounded knowledge of various electrical installations including but not limited to: Distribution systemsLighting and lighting control systemsHVAC equipment and motor connectionsConduit and wireBranch devices Ability to read and interpret blueprints and specifications.Ability to communicate both verbally and thorough writing in a professional, courteous, and knowledgeable mannerAbility to prioritize tasks according to deadlines and urgency, and complete them in a timely and professional mannerAbility to create, navigate, search, and update company systems (emails, work orders, reports, etc.)Ability to use ProCore and create daily reports and document job progress.Proficient with creating, editing, and analyzing Excel spreadsheets and Word documentsMust be willing to travel (90% travel), work nights, weekends, and overtime Rogers is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

DescriptionWHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU'LL DOThe Installation Technician 3 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring layout for equipment and metal fabrication. The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.Day-To-Day Responsibilities: Perform installation tasks as noted in job summary based on project scope and directives Demonstrate job site leadership, mentor Level 1 and Level 2 Technicians on site and verify all quality of work Read and interpret electronic schematics and architectural blueprints Use hand and power tools to solder and crimp connectors along with various other AV system related tasks Test point to point cabling, functionality of systems, code for control and DSP systems - field load as necessary Support an Engineer or Programmer with minor programming changes Track, manage and secure all associated equipment and tools on jobsite Work with office staff to initiate return material authorizations as needed Support the Project Manager with site supervision of install team, communication of daily job site status, and completion of required job documentation as needed Act as customer liaison on site per project scope and directives - direct on-site change requests to Project Manager for confirmation and final direction Communicate and coordinate with other trades on site Perform client training as needed Travel to various job sites requiredItems to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment.WHAT WE'RE LOOKING FORMust-Haves: Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of complex wiring configurations and/or signal flow for audio, video, control, network Ability to lead site teams on medium to large, more complex projects Minor control system programming changes and troubleshooting capabilities Knowledge and use of specific test equipment for required applications Knowledge and application of industry installation safety codes and standards including External Training: Valid and current AVIXA CTS General Certification required Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards Minimum of 4 - 6 years in audiovisual, electronics or related industry installation experience requiredNice-To-Haves: Formal education in Audio Visual, Electronics or related field preferred CDL preferred Minimum of a High School Diploma or equivalent preferred External Training: Industry specific and manufacturer training / certifications to meet AVI-SPL skill/ability requirements OSHA 30-Hour Construction Course Confirmed Project Site Lead Role experience Ability to obtain formal approved clearances (Government or system specific) may be requiredWHY YOU'LL LIKE WORKING HERE Medical benefits, including vision and dental Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunitiesMORE ABOUT USAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. SUMMARYDirects the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.LOCATIONThis role will be based on-site at our Memphis, TN facility.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention:· Recruit, interview and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs· Communicate criteria to recruiters for Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs candidates.· Coach machine support department staff in the interviewing/hiring process.· Monitor team member turnover; identify key factors that can be improved; make improvements.Employee and Team Development:· Identify individual and team strengths and development needs on an ongoing basis.· Create and/or validate training curriculum in area of responsibility.· Coach and mentor tooling department staff to deliver excellence to every internal and external customer.· Create and manage succession plans for the machine shop function.Performance Management:· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on the PE team member’s contribution to the workcell. Provide ongoing coaching and counseling to team member based on feedback.· Express pride in staff and encourage them to feel good about their accomplishments.· Perform team member evaluations professionally and on time.· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.· Coordinate activities of large teams and keep them focused in times of crises.· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.Communication:· Provide communication forum for the exchange of ideas and information with the department.· Organize verbal and written ideas clearly and use an appropriate business style.· Ask questions; encourage input from team members.· Assess communication style of individual team members and adapt own communication style accordingly.TECHNICAL MANAGEMENT RESPONSIBILITIES· Oversees the maintenance management program including repair parts, preventative maintenance, feeder maintenance, and the support equipment maintenance program· Plans the activities of the technical staff· Develops and maintains all department reports/records· Supervises the planning and execution of line moves and builds· Schedules equipment vendors for installation, repair and updates of equipment· Assure that procedures and work instructions are efficient and not redundant.· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.· Lead by example; “walk the talk.”· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.· Establish new measurement systems if/where possible.· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.· Comply with all procedures within the company security policy.MINIMUM REQUIREMENTS· High School Diploma or GED required; Bachelor’s degree in Engineering or Business preferred with at least 3-5 years' experience in production management.· Or an equivalent combination of education and experience. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation  If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. SUMMARYDirects the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.LOCATIONThis role will be based on-site at our Memphis, TN facility.SHIFT2nd Shift - 3pm-11:30pm Monday-FridayREPONSIBILITIES include the following. Other duties may be assigned.LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention:· Recruit, interview and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs· Communicate criteria to recruiters for Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs candidates.· Coach machine support department staff in the interviewing/hiring process.· Monitor team member turnover; identify key factors that can be improved; make improvements.Employee and Team Development:· Identify individual and team strengths and development needs on an ongoing basis.· Create and/or validate training curriculum in area of responsibility.· Coach and mentor tooling department staff to deliver excellence to every internal and external customer.· Create and manage succession plans for the machine shop function.Performance Management:· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on the PE team member’s contribution to the workcell. Provide ongoing coaching and counseling to team member based on feedback.· Express pride in staff and encourage them to feel good about their accomplishments.· Perform team member evaluations professionally and on time.· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.· Coordinate activities of large teams and keep them focused in times of crises.· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.Communication:· Provide communication forum for the exchange of ideas and information with the department.· Organize verbal and written ideas clearly and use an appropriate business style.· Ask questions; encourage input from team members.· Assess communication style of individual team members and adapt own communication style accordingly.TECHNICAL MANAGEMENT RESPONSIBILITIES· Oversees the maintenance management program including repair parts, preventative maintenance, feeder maintenance, and the support equipment maintenance program· Plans the activities of the technical staff· Develops and maintains all department reports/records· Supervises the planning and execution of line moves and builds· Schedules equipment vendors for installation, repair and updates of equipment· Assure that procedures and work instructions are efficient and not redundant.· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.· Lead by example; “walk the talk.”· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.· Establish new measurement systems if/where possible.· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.· Comply with all procedures within the company security policy.MINIMUM REQUIREMENTS· High School Diploma or GED required; Bachelor’s degree in Engineering or Business preferred with at least 3-5 years' experience in production management.· Or an equivalent combination of education and experience. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation  If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Description:The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.I. General Job DescriptionThis position will be responsible for the maintenance and repair on all types of commercial trucks and equipment while working out of the fully equipped mobile service truck. This position will be responsible for the diagnosis and repair of all vehicles and equipment serviced by the Company's facilities. This position will be expected to perform with the highest degree of professional competence, as it relates to quality of work, product knowledge, and customer service.The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.ResponsibilitiesComplete repairs in estimated time per industry standards.Grow and maintain the customer base.Perform DOT inspection, troubleshooting, and repair on all areas of a vehicle including electrical, charging systems, starting systems, engine, HVAC, powertrain, and chassis components. Repairs include diagnosis and removal of injectors, cylinder heads, camshafts, main bearings, rod bearings, and transmission/clutch components. Utilize various diagnostic equipment, software, and technical publications/information to determine root cause of customer complaint and repair solution.Maintain service truck, supplied tooling, and parts inventory to Company's expectation.Provide thorough documentation that supports complaint, cause, and correction.Perform preventative maintenance when requested.Respond promptly to customer requests and foster customer relationships.Report to customer and service administration on any deferred repairs.Flexibility to be available after hours and alternate days.II. Minimum Job Qualifications18 years of age.4 years of dealer experience as a Diesel/Service Technician.Valid Drivers' License and a qualified MVR abstract.Minimum tool requirements (see below).III. Desired Job QualificationsHigh school graduate or GED with 5 years of experience in a truck dealership or equivalent experience.Commercial Drivers' License (CDL)Ability to work independently with minimal supervision.Great customer service skills.IV. Mental Capability RequirementsComprehension: Ability to understand complex problems, collaborate, and explore alternative solutions.Organization: Ability to organize and prioritize work schedule on short-term basis (more than 1 month).Reasoning & Decision Making: Ability to make decisions with moderate impact on immediate work unit.Communication: Ability to communicate effectively with individuals utilizing a phone.Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes.V. Physical Demands and Work EnvironmentThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.VI. Common Expectations of Performance for all EmployeesThe following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.Communications, Teamwork, and Feedback to OthersContribute to a work environment that is based on trust and respect.Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.Suggest ways to improve the efficiency of conducting their job duties.Promote continuous improvement and change to support company growth.Mentor others unselfishly.Give credit where it's due.Company Loyal Policies and Work EthicAdhere to the policies contained in the Employee Handbook.Adhere to the Company's Employee Conduct Policy.Support management decisions toward meeting company goals.Be open and receptive to new ideas, regardless of their origin.Make prudent decisions, which are based on the best interest of the Company and its long-term future.We are an Equal Opportunity EmployerDobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.Requirements:PI239706960

Position Title: Sales and Service Coordinator Reports To: General Manager, Sales Manager, Operations Manager, or Office Manager Status: Full-time, Regular position Schedule: 7 am - 4 pm, Tuesday - SaturdayJoin the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment. What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company-matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Key Responsibilities:Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks. Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board. When applicable, schedules Residential Sales Consultant to meet with technician at the customer's home whose equipment is older for upgrade opportunity. Ensures the capacity planner is maintained and proactively fills appointment gaps due to customer cancellations/rescheduling in order to maximize capacity planning Ensures Sales Dispatch Board and other related modules in STARS are updated as required Promptly responds to service technicians' requests, both by radio and telephone Represents the company professionally, honestly, and ethically in all business matters and concerns Contacts next customers to confirm appointments and page calls to the assigned technicians Identifies issues/problems/concerns regarding technician and support center productivity based on continual communication and working with technicians and the Support Center. Informs General Manager and/or operations/office manager of issues/problems/concerns requiring their attention and action. Receives customer lead information from the technicians, the Support Center, marketing efforts, and directly from the customer. Enters sales appointment details into appropriate system(s) to document lead. Updates sale appointment details in system(s) as necessary due to appointment cancellations/rescheduling. Prior to or after the sales call, may explain financing options and gather customer information to complete financing forms or assist customer in completing financing forms. Ensure completed financing forms are sent to the financing vendor. Calls the customer to confirm to customer the arrival time of the Residential Sales Consultant. Enters appropriate scheduling information on the Sales Dispatch Board. As needed, performs outbound calls to customers who were identified as a lead but who did not schedule a sales call-in order to attempt to schedule the sales call. Assigns sales leads to Residential Sales Consultants in accordance with the company Lead Distribution Policy. Utilizes the computer-aided dispatch system to dispatch Residential Sales Consultants to sales calls. Updates the Residential Sales Consultant capacity in the Support Center portal to ensure up-to-date information on sales staff availability. Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential Sales Consultant prior to the sales call and to create the placeholder on the Sales Dispatch Board Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call. After installation, calls customer to schedule/confirm the Residential Sales Consultant follow-up referral visit. After the follow-up visit by the Residential Sales Consultant, call customer to obtain feedback on the follow-up call and to ensure any customer requests are handled appropriately and in a timely manner. Assigns and coordinates technicians and Residential Sales Consultants to support activity model Debriefs all Residential Sales Consultants and updates lead information When notified by the Support Center or the customer of a scheduling issue, missed appointment, or customer complaint on the sales appointment, documents the issues and communicates with appropriate co-workers or management to resolve the problem or issue. Maintains communication with the customer to ensure that the problem/issue is resolved to the customer's satisfaction. Keeps the General Manager or Sales Manager abreast of issues, problems, and other pertinent information Completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages As requested/required, generates reports from systems. As needed/required, tracks activities for center or region-specific contests/events and to distribute relevant information to Residential Sales Consultants, Sales Managers, and others. Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 2 years' experience working in customer service or another customer-facing environment. Prior experience dispatching is desirable. Experience or training in the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable. Must be able to multi-task and work effectively in a fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to learn and to practice proper radio-communication techniques and to utilize pager systems Knowledge of, or ability to learn, local geographical areas (streets, highways, cities, and towns) Ability to make decisions based on established guidelines and procedures Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities, depending on the positionOur Top Plumbers earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions***Depending on Center this could be moreGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Job Summary: We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing complex plumbing projects, providing technical expertise, and ensuring compliance with plumbing codes and regulations. The ideal candidate should possess extensive knowledge and experience in all aspects of plumbing, excellent problem-solving abilities, and strong leadership skills.Responsibilities:Lead and manage plumbing projects of varying complexity, including new installations, renovations, repairs, and maintenance of plumbing systems.Interpret and analyze blueprints, technical drawings, and specifications to plan plumbing system layouts and installations.Ensure compliance with plumbing codes, regulations, and safety standards at all times.Estimate materials, equipment, and labor costs for plumbing projects.Collaborate with clients, contractors, and team members to discuss project requirements, timelines, and progress.Supervise and provide guidance to plumbing teams, including junior plumbers, apprentices, and helpers.Conduct inspections and perform diagnostics on plumbing systems to identify complex issues or defects.Develop and implement effective solutions for troubleshooting plumbing problems.Install, repair, and maintain plumbing systems, including pipes, fixtures, drains, and water heaters.Cut, thread, and bend pipes using advanced tools and techniques.Weld, solder, or join pipes using approved methods.Clean up job sites and ensure proper disposal of waste materials.Coordinate with suppliers to procure high-quality plumbing materials and equipment.Keep detailed records of work performed, materials used, and project progress.Train and mentor plumbing teams, ensuring their professional growth and development.Stay updated with industry trends, advancements, and changes in plumbing codes and regulations.Provide technical support and expertise to colleagues, clients, and contractors.Ensure the completion of projects within budget and on schedule.Health & Safety Roles & Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Requirements:High school diploma or equivalent.Proven experience as a Plumber II or Master Plumber, with 10+ years of work experience in the industry.Comprehensive knowledge of plumbing codes, regulations, and best practices.Expertise in interpreting and analyzing complex blueprints and technical drawings.Strong understanding of plumbing systems, materials, and advanced plumbing techniques.Exceptional problem-solving and troubleshooting abilities.Excellent communication, leadership, and organizational skills.Ability to lead and manage plumbing teams effectively.Physical stamina and the ability to lift heavy objects.Valid driver's license.Working Conditions:This position may involve physical labor and working in confined spaces or at heights.Work may be performed indoors or outdoors, depending on the project.Exposure to various weather conditions, including heat, cold, and humidity.May be required to work in hazardous environments or with potentially dangerous materials.Availability to work evenings, weekends, and on-call shifts as needed.