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Incident Manager Salary in Memphis, TN

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Advanced Search Group, Memphis
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GXO Logistics Supply Chain, Inc., Memphis
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.We invest in technology every year so that we can continue to develop state-of-the-art solutions for our customers. We're always looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Senior Manager, Technology Client Support, you will manage a team of Business Analysts focused on the IT requirements of our clients. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:Perform all management-level responsibilities for assigned staff including performance reviews, employee development, coaching, and counseling Allocate team resources against demand; help define resource capacity needs Provide visibility of team status to senior management while supporting departmental and company goals Lead the systems implementation work stream for new business and operations/client initiatives Interface with users, develop or oversee solutions and functional specifications, implement and review systems configurations Ensure key client and operational users are trained and oversee post-implementation support Follow procedures within the business relationship management process area; maintain and develop strong client relationships Provide support for internal and external clients according to the company's IT Management System; follow processes for change management, release management, incident and problem management, etc., as you provide services within defined service specifications and Service Level Agreements Determine new business opportunities with existing clients and develop proposals for additional services, including analysis of alternatives based on implementation and recurring costs What you need to succeed at GXO: At a minimum, you'll need:Bachelor's degree or equivalent related work or military experience 5 years of experience in developing, managing, and/ or implementing warehouse management systems (WMS) 3 years of experience leading, coaching, mentoring or managing the work of individual contributors Experience working within a corporate IT organization using IT service management principles Experience in project management of large cross-functional implementations Implementation and support experience with web-based applications Experience using formal systems development methodologies and project management practices It'd be great if you also have:Master's degree 7 years of cross-functional business experience including technical project management, logistics and/or supply chain, IT solutions development and customer relationships Advanced knowledge of IT software and applications development methodologies and processes Commitment to process excellence by ensuring proper, efficient and accurate use of the processes Ability to communicate well with leadership, team members and other departments Solid facilitation, time management and project management skills Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience Proficiency in Microsoft Office and Windows applications; ability to quickly learn and achieve proficiency in new software applications We engineer faster, smarter, leaner supply chains.GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Manager, Distribution System Operations
Hilton Global, Memphis
***This role is based at our corporate office in Memphis, TN***This is your chance to be part of a Global Distribution Team that is an important part of Hilton's Commercial Services organization around the world. As a Manager, Distribution System Operations, you will be involved in data governance, data quality, data design, reporting, and billing hotels their commissions and fees. On the Distribution Services team reporting to Director, Distribution Services you will work on projects including supporting main functions across the business by utilizing solutions to provide frictionless access to high-quality, integrated data.HOW WE WILL SUPPORT YOUHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.HOW YOU WILL MAKE AN IMPACTYour role is important and below are some of the fundamental job duties that make your work unique.What your day-to-day will be like: Load input files from outside/internal sources (monthly, quarterly, or annually) for inclusion in monthly billing processes which provide detailed commission and fee calculations estimated at $10M monthly. Draft business requirement documents which guide the development of new programs in collaboration with Global Distribution, Global Sales, and Hilton's Strategic goals. Identify any bugs in the system and create tickets using the Jira ticket system. Analyze data regarding system processing. Load Travel Agent update/change data files within the prescribed frequency to our DS Application and Reservation systems. How you will collaborate with others: Partner collaboratively with our data stewards and Information Technology (IT) data stewards to ensure the resolution of defects and data quality issues. Lead the execution of quality assurance initiatives, coordinating with product owners, business analysts, designers, and developers to determine solutions and enhance existing processes. Support your direct report and offer resolutions and coordinating with multiple teams. What projects you will take ownership of: Create a seamless process of problem detection, testing, and fixing applications to ensure quick recovery from challenges posed by source data issues or application defects. Develop solutions to prevent or identify errors/issues and perform data validations. Create the monthly billing reports and provide all hotels a Detail Invoice Report to support the charges. WHY YOU'LL BE A GREAT FITYou have these minimum qualifications: Five (5) years of professional experience with accounting platforms and software. Three (3) years of supervisory experience. Two (2) years of experience in data analytics, including Excel and SQL queries, along with knowledge of data mapping. Experience working with developers and project managers. Expertise with the multiple types of testing: feature, regression, load, and user acceptance. Experience working with many different file formats including XML, fixed width, and comma delimited. BA/BS Bachelor's Degree. It would be useful if you have: One (1) year of experience with Project Management. Three (3) years of Hospitality industry experience. Experience surrounding and supporting disciplines (data architecture, data integration, incident management, operations). WHAT IT IS LIKE WORKING FOR HILTONHilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
(USA) Asset Protection Associate - All DC/FC
Sam's Club, Memphis
What you'll do atAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.Find JobsSchedule...Work Shift Description: 0700-1730 MO TU WE TH 30LDescripción del turno de trabajo: 0700-1730 L M X J 30LVarious schedules may be available and the details will be discussed during the interview process.Position Summary...What you'll do...Asset Protection & Security Possesses knowledge of: Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulations. To be able to carry out the following responsibilities: Supports facility security staff. Monitors and maintains access control equipment.Employee Health and Safety Possesses knowledge of: OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plans. To be able to carry out the following responsibilities: Accesses organizational resources to address the different types of business-specific health and safety hazards. Supports the implementation of relevant industry-specific and OSHA guidelines. Highlights business risks associated with employee health and safety issues to facility management. Addresses employee health and safety issues within assigned scope of responsibility. Maintains a directory of the names and locations of emergency response personnel. Summons emergency services as necessary. Conducts compliance, safety, and food safety audits and reviews. Conducts daily audits of buildings and food safety audits. Creates audit reports. Acts as an associate interface for worker's compensation issues. Obtain necessary records. Analyzes and reports the types of claims that may require settlement.Partnership & Collaboration Possesses knowledge of: Stakeholder identification; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; specialized business vernacular. To be able to carry out the following responsibilities: Owns the delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves simple business issues. Demonstrate functional knowledge of the business unit/organization being supported.Data and Digital Literacy Possesses knowledge of: Data collection modes, techniques, and tools; existing and upcoming digital applications and systems; data governance; To be able to carry out the following responsibilities: Gathers and interprets data, information, and content in a digital environment. Analyzes and creates reports using existing models/templates. Leverages technology to execute transactional activities. Reviews data across systems to ensure completeness and applies data quality checks.. Suggests tasks that can be automated using technology (for example, robotic process automation, artificial intelligence, cloud-based applications.EHS Training Delivery Possesses knowledge of: Training methodologies; training content development processes; organizational training lifecycles. To be able to carry out the following responsibilities: Supports the activities of instructors or learning facilitator in training programs. Manages systematic approaches to solicit feedback from training participants. Utilizes the organization's training lifecycles and methodologies to support training initiatives. Maintains repositories of benchmarks and best practices of training delivery for instructors and facilitators to leverage. Explains relevant processes and procedures to contractors.Influential Communication Possesses knowledge of: Verbal/nonverbal behaviors; applications and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties. To be able to carry out the following responsibilities: Organizes thoughts and communicates credibly and concisely within scope of work. Presents to and influences team members and business partners, conveying messages through a basic understanding of the relevant context. Utilizes relevant data and fact-based information to articulate results and provide recommendations in a structured manner. Actively listens to others, seeks and provides constructive feedback, and provides ideas/recommendations on processes. Proactively builds professional network.Process Improvement Possesses knowledge of: To be able to carry out the following the following responsibilities: Supports for the implementation of process improvement strategies for assigned area. Understands the key processes within assigned business area to identify gaps in processes. Leverages an understanding of processes to suggest process improvement strategies. Participates in investigations and root cause analysis. Leads incident investigations and root cause analysis under the supervision of intermediate or advanced leaders.Environmental Protection Possesses knowledge of: Environmental policies and procedures; applicable federal, state, and local laws and regulations involving the environment; To be able to carry out the following responsibilities: Demonstrates awareness of basic environmental regulations, regulatory compliance requirements, and enforcement activities. Receives and redirects inquiries sent by regulatory bodies to the appropriate contacts. Implements Walmart's established environmental policies and procedures. Contributes to the achievement of established targets utilizing control procedures that have been put in place by the organization. Promotes environmental issues within the organization.Operational Excellence Possesses knowledge of: Organizational processes; root cause analysis techniques; department workflows; Standard Operating Procedures (SOPs) and One Best Way (OBW) processes. To be able to carry out the following responsibilities: Explains the operational functions and key functional roles of assigned department or unit. Clarifies the role of each department and its relevance to the enterprise strategy. Describes the interdependence of support functions and line operating functions. Identifies the primary operational functions of the organization. Understands where to locate and how to read SOP and OBW information. Locates information regarding fundamental practices and policies. Lists common tasks and activities performed by operations functions and subfunctions.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Customer/Member Centered: Serve the Customer/Member : Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.Judgment: Make Effective Choices : Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.Planning and Improvement: Plan for and Improve Work : Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.Influence and Communicate: Share Information : Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.Execution and Results: Get Results : Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.Ethics and Compliance: Perform to Ethical Standards : Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.Adaptability: Adapt : Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months experience as a Walmart associate OR 1 year's work experience or coursework in criminal justice, loss prevention/asset protection, safety, compliance, or security-related field (for example, Military, Public Safety, Compliance, Criminal Justice)Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Microsoft Office Suite; SharePoint and OneDrive, Work experience or coursework in criminal justice, loss prevention/asset protection, safety, compliance, or security-related field (for example, Military, Public Safety, Compliance, Criminal Justice).Primary Location...1805 GETWELL RD, MEMPHIS, TN 38111-0000, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
General Manager
GAT Airline Ground Support, Memphis
GAT Airline Ground Support, a fast-growing airline service company, is actively seeking experienced Senior Manager. If you are looking for an opportunity to join a growing, fast paced, reputable airline service company then look no further. You will have the opportunity to help expand GAT's business portfolio through effective leadership that results in excellent quality service to our customers. The ideal candidate possesses skills necessary for taking advantage of growth opportunities. Successful General Managers earn rewards for their achievements.Company Description:GAT offers a broad portfolio of services at locations throughout the United States. Our mission is to provide high quality, regulatory compliant services to our aviation customers that maximize value and execution while ensuring a safe and productive environment for employees and our customers. This mission is only delivered through the commitment of our employees and industry leading programs to include "pay for production".GAT has developed a reputation in the industry of providing the highest quality service to their customers. This begins with a culture of safety as a condition of employment meaning that safety will remain at the forefront of all services we perform. This number one value enables each and every employee to be actively involved in safety processes. GAT also maintains a dedicated training and compliance department to ensure full compliance with its customer's policies and procedures as well as any participating governmental agencies.Job Summary:General Manager positions have the responsibility for maintaining financial budgetary goals, safety policies, procedures and working conditions which affect the employee on the job. In addition to being responsible for immediate work environment he/she will develop their direct reports. Must effectively communicate all safety policies and procedures, GAT's core values, and GAT's Mission to all levels of the organization. Direct and coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals overseeing a 24-hour operation. A professional and positive image must be consistently displayed by the employee. Must possess a sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement. Must have excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.Job Duties:General Managers must be able to conduct monthly safety meetings for all employees (without exception). Responsible for managing all operation activities and multiple carrier contractsMust be able to conduct flight audits, station audits and "at risk" behavior audits.Participate in monthly company safety conference calls.Able to communicate and instill safety awareness in all employees including new hires. Work in conjunction with Customer to determine manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes.Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise best possible effort to follow any instructions provided by Customer or their designee regarding standards, procedures and practices. Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.Oversee any disciplinary action resulting or potentially leading to termination in order to ensure proper documentation and consistent application of policies.Coordinate purchases for operational necessities and ensure adequate supplies are available to meet customer standards.Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.Monitor impact of operational irregularities on such costs and ensure out of scope is documented and approved accordingly.Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.Observe and ensure full compliance of uniform and appearance guidelines and inspect facility daily including supply rooms, storage rooms, storage, break rooms and office areas.Review all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay change notices, employee evaluations, work orders, or any other local reporting medium.Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.Administer station operational plans such as deicing, FOD, safety, winter operation and baggage plans.Complete personnel evaluations on supervisors, administrative assistants and GSE mechanics. Liaise with all customer service, airport, USPS and our customer.Respond to and/or investigate concerns reported by customer's supervisory personnel.Perform routine visits to the various authorities to discuss issues and concerns. Attend all local airport tenant, security and safety meetings.Other duties as assignedQualifications:Bachelor's degree or appropriate combination of education and experience5+ years of Airline industry5+ years of Experience managing and leading people with financial responsibilityExecutive presence and understanding of a large corporate environmentLarge scale project management experienceExperience managing multi-customer marketStrong strategic skills and business acumen combined with the ability to motivate teams to deliver high quality standardsAbility to establish and maintain positive, professional, internal and external work relationships with all stakeholdersStrong analytical skillsMust be a self-directed, highly motivated and proactive leaderStrong communication skills; written and verbalWilling to rotate own schedule to be visible to all clients, team members as needed