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Scheduling Manager Salary in Memphis, TN

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Escalation Manager

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Manager

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Resident Manager

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Software Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Zone Manager

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Service Experts, Memphis
Position Title: Sales and Service Coordinator Reports To: General Manager, Sales Manager, Operations Manager, or Office Manager Status: Full-time, Regular position Schedule: 7 am - 4 pm, Tuesday - SaturdayJoin the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment. What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company-matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Key Responsibilities:Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks. Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board. When applicable, schedules Residential Sales Consultant to meet with technician at the customer's home whose equipment is older for upgrade opportunity. 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Enters sales appointment details into appropriate system(s) to document lead. Updates sale appointment details in system(s) as necessary due to appointment cancellations/rescheduling. Prior to or after the sales call, may explain financing options and gather customer information to complete financing forms or assist customer in completing financing forms. Ensure completed financing forms are sent to the financing vendor. Calls the customer to confirm to customer the arrival time of the Residential Sales Consultant. Enters appropriate scheduling information on the Sales Dispatch Board. As needed, performs outbound calls to customers who were identified as a lead but who did not schedule a sales call-in order to attempt to schedule the sales call. Assigns sales leads to Residential Sales Consultants in accordance with the company Lead Distribution Policy. Utilizes the computer-aided dispatch system to dispatch Residential Sales Consultants to sales calls. Updates the Residential Sales Consultant capacity in the Support Center portal to ensure up-to-date information on sales staff availability. Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential Sales Consultant prior to the sales call and to create the placeholder on the Sales Dispatch Board Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call. After installation, calls customer to schedule/confirm the Residential Sales Consultant follow-up referral visit. After the follow-up visit by the Residential Sales Consultant, call customer to obtain feedback on the follow-up call and to ensure any customer requests are handled appropriately and in a timely manner. Assigns and coordinates technicians and Residential Sales Consultants to support activity model Debriefs all Residential Sales Consultants and updates lead information When notified by the Support Center or the customer of a scheduling issue, missed appointment, or customer complaint on the sales appointment, documents the issues and communicates with appropriate co-workers or management to resolve the problem or issue. Maintains communication with the customer to ensure that the problem/issue is resolved to the customer's satisfaction. Keeps the General Manager or Sales Manager abreast of issues, problems, and other pertinent information Completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages As requested/required, generates reports from systems. As needed/required, tracks activities for center or region-specific contests/events and to distribute relevant information to Residential Sales Consultants, Sales Managers, and others. Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 2 years' experience working in customer service or another customer-facing environment. Prior experience dispatching is desirable. Experience or training in the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable. Must be able to multi-task and work effectively in a fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. 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Support training programs for field staff and agency staff to assure competence in patient care.Work with Resource Management and Nursing Leadership to define required staffing ratios that support clinical excellence and resource maximization. Interface with scheduling staff to establish and assure optimal nursing resources are utilized in the region. Assist with the development of nursing leadership pipeline. Actively participate in nurse recruitment.Actively work with managed care regional resources to optimize contract "pull through" as related to nursing resource availability and promotion of nursing programs.Work with individual nurse managers and supervisors to ensure individualized nurse leader target achievement to meet budgetary goals for market encompassing utilization, agency mix and other identified metrics.Effectively utilize tools and strategies to manage a virtual team.Accredo, Evernorth Health Services' specialty pharmacy, serves patients with complex and chronic health conditions, including Pulmonary Arterial Hypertension, cancer, hepatitis C, HIV, bleeding disorders, and multiple sclerosis.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Site Security Manager
Metro One Loss Prevention Services Group (Guard Division), Inc., Memphis
Metro One Loss Prevention Services Group, Inc. is seeking a Security Site Managers for its rapidly expanding Logistics Security Division. Metro One currently provides security services to our clients logistics facilities throughout the United States. The Logistics Site Security Manager is a salaried position reporting directly to an Operations Director. The officers and shift supervisors assigned to this location report to this position. Responsibilities: Provides on-site leadership for the security personnel assigned to the facilityActs as the principle contact for client management at the facilityThe hiring, supervision, training, scheduling and development of all shift supervisors and officers assigned to distribution center(s)Achieving performance metrics established by the client for the security functions performed by Metro One officersThe performance of all Metro One internal programs, policies and reportingAchieving performance metrics established by Metro One for expense control, workforce quality, staffing, scheduling and report filingEstablishing productive, collaborative relationships with client site management and Metro One managementMaintaining communication protocols that provide a productive client relationshipConsistently delivering a service that exceeds client expectationsMaintaining all patrol / fleet vehicles and equipment utilized in performance of the security function on the siteThe performance of initiatives, emergency response and other tasks required by Metro One management. Qualifications: Ideal candidates will have administrative experience in security or related field and/or logistics operations.
Planner & Service Coordinator in the Memphis, West TN area
Austin Allen Company, LLC 7320, Memphis, TN, US
Planner & Service Coordinator in the Memphis, West TN areaSalary $70,000 - $75,000 + Benefits in the Memphis, West TN areaThis Maintenance company is growing and expanding their business. They are seeking a Planner and Service Coordinator who can thrive in this fast-paced, continually changing office environment. You’ll spend time communicating with management, customers, and technicians by both e-mail and phone. In this role, you will be scheduling daily activities and dispatching field service technicians & personnel.Your responsibilities as the Planner & Service Coordinator will include scheduling and managing the everyday activities of technical field service personnel and relationships with outside contractors. You must be able to effectively communicate with all levels of the organization. Other duties will include using your computer skills as at least half of this role includes the ability to use planning, scheduling, and routing software & technologies. You will need to be able to collaborate with other coordinators to optimize labor utilization. Other responsibilities include working with Service Technicians on sourcing parts and coordination and expediting to the job site. As the Planner & Service Coordinator, you will also respond to major contracted customers with daily service call updates and tracking information. You’ll work with the administrative team to maintain service call dispatching and use of the tracking systems.Minimum requirements for this Planner & Service Coordinator:1. Must have Engineering Degree2. At least 3 years of Coordinating and/or Planning3. Ability to handle multiple tasks simultaneously4. Solid experience with Microsoft Office programs such as Excel, Word, etc.5. Must be detail oriented6. Experience in the Service Industry is extremely helpful.TO APPLY: Email your resume OR teriATaustinallenDOTcomin MS Word or PDF (please remove the capital letters and replace with proper symbols). * All Interview, relocation, & fee expenses paid by hiring companies. Hiring companies offer excellent compensation packages, benefits, and generous relocation assistance or packages.Areas of Specialization...* Engineering * Six Sigma Black Belts * Accounting * Distribution * Human Resources* Materials / Purchasing * Quality Engineers & Managers * Manufacturing Management
Superintendent - Commercial Division
RealREPP, Memphis
Commercial Construction SuperintendenJobsite ResponsibilitiesKeep jobsite tools and materials inventoried and organized; keep track of materials that need to be ordered in order to keep jobsite clean and organized; maintain jobsite cleanliness, organization and protectionVisit each jobsite daily; open and close up jobsite following alarm, lights, and locking proceduresEnsure all safety measures are in place and hold each Trade Partner accountable for safely performing all activitiesEnsure scheduled trade partners and vendors are on?site as plannedEnsure all materials required for the job are present prior to Trade Partner arrivalHave a thorough understanding of Design details, confirmed material selections and their proper executionConsider lead times when scheduling material ordersBe meticulous when reviewing work performed by Trade PartnersCommunicate with all trades present to ensure information/needs are addressed prior to leavingActively manage all facets of the Do not let Trade Partners dictate design or quality standards without RKA inputEnsure work is being performed per latest plan and documentationEnsure job signage and rules are displayed appropriately and enforcedUtilize Procore for quality control and ongoing punch out processThorough weekly inspection of all projects for items needing completion or correctionComplete Daily Construction Reports (DCR) on a daily basis and input information into ProcoreBe present and attentive for all (13) QC checklist meeting for all projectsSchedule Trade Partners and vendors based on critical path timeline as outlined within the project scheduleOrchestrate routine coordination meetings among Trade PartnersEnsure trade partners in 8?week schedules are notified of and committed to listed datesSchedule Trade Partners 4 weeks in advance with notices at 3 weeks, 2 weeks, 1 week, and 1?2 days prior to starting workEnsure scheduled Trade Partners and vendors are on?site as plannedEnsure early procurement of materials is coordinated with each Trade Partner to ensure timely deliverySchedule items to be completed both essential and non?essential to critical path with Trade PartnersImplement and follow punch out procedure at appropriate time for each projectComplete any non?critical path items as soon as possibleSchedule Quality Control (QC) checklist site review with General Superintendent at appropriate intervalsCommunicate with architect, designers, and owner throughout the job processBe responsive and available via email, text and phoneUpdate owner each Friday of job statusCommunicate with office staff weekly for both scheduling and financial detailsEnsure Project Manager, Commercial Division team members and General Superintendent are aware of Trade Partners neglecting properly communicated schedule, scheduling conflicts or any critical trade issuesBenefitsHealth InsuranceDental InsuranceVision InsuranceCell Phone Stipend401K MatchingPaid Time OffIf interested please email [email protected].*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*
Manager-Radiology - ME Rad Ultrasound Baptist Memphis
Baptist Memorial Health Care, Memphis
SummaryDemonstrates accountability for radiology by effective management of personnel and financial resources to achieve quality patient outcomes for adolescent, adult and geriatric patients and the goals of the institution. Under the general direction of the Administrator, the incumbent is responsible for daily operations in assigned area 24 hours/day, 7 days/week. Subject to overtime and call back as required by the hospital.ResponsibilitiesAssesses, plans for, implements use of, and evaluates services and equipment to meet the needs of the customer and enhance the department's contribution to overall hospital outcomes.Directs radiology functions through scheduling and evaluation of personnel, acquisition of supplies, organization of clinical activities, and communication within the department and with all services in order to deliver efficient and accurate patient care for adolescents, adults and geriatrics.Administers performance improvement activities to ensure quality is consistent with established standards.Provides and supports learning needs through direction of educational activities that promote continuous improvement and compliance with patient care standards.Requirements, Preferences And ExperienceEducationMinimum: Skill and proficiency in the concepts, principles and techniques of the field of radiology as acquired by meeting the requirements to be eligible to become registered by the American Registry of Radiologic Technologists (ARRT)), or American Registry for Diagnostic Medical Sonographer (ARDMS), or Nuclear Medicine Technology Certification Board (NMTCB)ExperienceMinimum: Technical supervising and management skills acquired through three (3) years progressive clinical or supervisory experience in Radiology. Knowledge of radiation therapy equipment normally acquired through three (3) years experience in a high volume radiologyLicensure, Registration, CertificationMinimum: Registration by the American registry of Radiologic Technologist (ARRT), ARDMS, or NMTCB. Basic Life Support Certification within 14 days of hireAbout Baptist Memorial Health CareAt Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.At Baptist, We Offer:Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral programJob Summary:Position: 1022 - Manager-RadiologyFacility: BMH - Memphis HospitalDepartment: ME Rad Ultrasound Baptist MemphisCategory: Radiology & ImagingType: ClinicalWork Type: Full TimeWork Schedule: DaysLocation: US:TN:MemphisLocated in the Memphis metro area