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Field Engineer Salary in Raleigh, NC

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Field Service Mechanic - DOT
Sudden Service, Inc., Raleigh
Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works' customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.Job Summary:The accountability of this position is for the continuation of excellent customer relations between TMW and customers of new and used equipment by providing prompt and efficient service as authorized by the customer and as assigned by the Service Supervisor. This "Service after Sales" contact helps to enhance the company image and reputation in the field and directly affects repeat sales. The incumbent develops a personal relationship with the customer and establishes a source for service and parts, showing a positive and concerned interest in customer needs evidenced as follows: (a) upon delivery of a machine - assembling, if necessary, performing inspections, training operator in machine operation, its functions and capabilities, setting forth warranty and maintenance requirements; (b) making routine calls as time permits; (c) performing prompt and satisfactory repair or replacement service; (d) correct reporting of time, parts, travel, etc., to assure correct billing.Duties/Responsibilities: Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts. Diagnose malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition. Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises). Inspects, operates, and tests machines upon initial delivery, at specified inspection intervals and upon completion of any repair work to ensure proper functioning of equipment and its components. Reports to Service Supervisor such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc., so that proper accounts can be charged, and proper billing can be made. Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meeting of departmental personnel and reading of technical literature. Promotes and enhances the company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition. Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve. Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs. Get job alerts by email. Sign up now!
Field Service Engineer III, LCMS - RTP North Carolina
Thermo Fisher Scientific, Raleigh
Job DescriptionAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Location: RTP North Carolina, Raleigh or Durham NCDivision Specific InformationUnity Lab Services, a part of Thermo Fisher Scientific, provides integrated solutions, instrument, and enterprise services to our customers. Discover Impactful WorkThe Engineer III Field Service Engineer is responsible for managing all aspects of field service support and customer relationship management including but not limited to: installation, repair, preventative maintenance, and instrument qualification. The Engineer III Field Service Engineer will be customer oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth. A Day in the LifePerform on-site installation, repair, preventative maintenance, and qualification of instrumentationMust be client-focused, working in conjunction with Professional Services and outsourcing functions.Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job task.Reviews reports and documentation from customers and inspects malfunctioning product to determine nature and scope of problem.Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.Analyzes instrument generated chemistry and performance reports of technical issues to recommend factory modifications that eliminate future events of the same issue.Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers (Chemists).Show and demonstrate progression in training and certification for advanced products.Other duties may be assigned.Keys to SuccessEducationBachelor's Degree in Chemistry, Sciences or related field preferredExperience0-2 years hands-on experience as a Service Engineer is preferred, particularly working with analytical instrumentation.Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry instrumentation (GC, HPLC, IC, MS) preferred.Specific LSMS Experience preferred (QE, Exploris, Fusion, etc.)Knowledge, Skills and AbilitiesEffective communication skills and establishing good customer rapport are essential.Ability to prioritize service requests and produce clear and concise documentation.Physical Work Requirements:Must be available for travel daily as required, and up to 75% overnight travel.Must be able to lift 40 lbs.Must be able to stand for long periods of time.Must be able to work overtime.Must have a valid driver's license.Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
ERS Sr. Industrial DC Services Engineer - Nationwide
Vertiv Corporation, Raleigh
POSITION SUMMARY Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Technically support a Region of service engineers. Position may be mentally demanding, requiring a high level of tolerance and concentration on several projects and activities at once. The Senior Field Engineer position requires little or no direct supervision. RESPONSIBILITIES Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Test and troubleshoot complex electrical systems, complex UPS/Battery systems and all types of power metering. Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC Systems, supervising "turnkey" projects, detailed power survey and other types of electrical consultation. Instrumental in developing tests and inspections in new areas of field services. Troubleshooting capabilities use of AC/DC load-banks and power quality recording instrumentation, all testing/troubleshooting equipment associated with UPS, Charger, and Battery testing. Perform installation, start-up services on all UPS and DC/Battery Systems. May perform and/or supervise a full range of complex engineering studies. Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing. May perform complex analysis and evaluative tasks necessary to complete equipment labeling projects consistent with recognized industry and international standards, local jurisdiction requirements and Company procedures. Perform sales support functions. Maintain strong client relationships. Perform all functions pertaining to a written job proposal to a client, including estimate of man-hours and expenses, and development of scope and pricing. Actively involved client interface and business development activities. Give effective technical presentations and writing publishable articles may be required. Mentor other Field Service Engineer positions. Train and assist other Field Service Engineers in the Region. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality - Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain. Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. Standing Alone - Will stand up and be counted; doesn't shirk from personal responsibility; can be counted on when times are tough; looks forward to taking charge of a problem or issue; is comfortable working alone on a tough assignment. Education and/or Experience Graduate Engineer BSEE or BSME and six years' experience. OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience. Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. Requires special skills in most of the following: Power quality surveys - generation and co-generation start-up - ANSI, NEC, NEMA and U.L. specifications (field evaluation); pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy; UPS systems - drive systems - complex control systems - medium and high voltage substation start-up, vibration analysis. Strong background and experience in all types of switchgear and equipment testing through the 500 kV class. Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation. Complete projects consistently on budget. Requires a high degree of communication, supervisory, organizational and management skills. Communicate effectively, in writing and verbally, with clients, peers and management. Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. Must be available for out of-town and international travel of up to several weeks. Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets Valid Driver's License. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers The anticipated pay range for this role in the State of Washington locality is between $39 to $49 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO (accrued up to 15 days the first year), holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The anticipated pay range for this role in the Colorado locality is between $37 to $47 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is 6/17/2024 date, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly. The anticipated pay range for this role in the California locality is between $41 to $51 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Automation Engineer
Advanced Recruiting Partners, Raleigh
Position Background:The Automation Engineer 2 is responsible for supporting any existing and new project automation systems, an FDA regulated site. This includes daily verifications required for data integrity requirements and modifications to the system configuration as required for process, building or historian automation requirements. There is an expectation that the employee will have a primary system responsibility, either DeltaV, PLC, Client, or PI focused, but will be able to support all automation system as required .Remote Work Designation: Not RemoteMajor Accountabilities:Utilizing current engineering skills and knowledge, provide routine automation expertise for the development of custom commercial manufacturing equipment for a human acellular vessel product with the guidance and direction of more senior team members and/or managerSupport and maintain existing PI data historian in existing manufacturing and R&D facilitiesIn collaboration with Senior Automation Engineer and/or Associate Director, Automation, support the installation and validation of a PI data historian for the commercial manufacturing facilitySupport the installation and validation of a DeltaV system for the commercial manufacturing processSupport the installation and validation a building automation system for the commercial manufacturing facilitySupport the installation and validation of OEM and custom PLCs for the commercial manufacturing processAssist process development team in testing prototype equipment and by independently developing automation for custom research and development equipmentPromote transparency around process development activities through routine internal updates to direct manager and/or cross-functional colleaguesSupport and troubleshooting automation during development, technology transfer, and commercial manufacturingPerform thorough system tests to ensure robustness of custom automationAssist in oversight in transition of automated equipment to comply with regulatory and quality control requirementsAssist in the development of automation documentation, including functional requirements, design documents, test protocols, SOPs and reportsRespond to automation-based alarms during standard office hours and as on-call support, as requiredSupport regulatory filings as requiredOther duties, as assignedSpecial Competencies:Demonstrated knowledge and understanding of developing and supporting automation for commercial manufacturing processesFamiliarity with automation of bioprocess applications in GMP facilityFamiliarity and understanding of basic and/or advanced cGMP compliance in the biotech/bioprocessing manufacturing environmentKnowledge of Code of Federal Regulations 21 CFR 1271 a plusDetail-oriented, self-motivated and scientifically drivenStrong analytical and problem-solving skillsStrong knowledge of GMP quality systemsExcellent communication and interpersonal skillsQualifications:BS in Mechanical Engineering, Electrical Engineering, Chemical Engineering, or similar field, requiredAt least 3 years of industry experience in process and equipment automationAt least 3 years of relevant pharma or biotech industry experienceExperience with automation platforms including Allen-Bradley PLC, DeltaV DCS, Beckhoff TwinCAT PLC and/or Johnson ControlsExperience installing and/or supporting PI historian systemBackground in Automation, Electrical Engineering or Mechanical EngineeringKnowledge and experience with standard bioprocessing skills as well as use and maintenance of common laboratory procedures and equipmentWill spend time in a clean room environment for manufacturing operations and will be required to meet applicable gowning and personal protective equipment guidelines