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Customer Engineer Salary in Houston, TX

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Engineer Rotational Development Program - Aspire
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Program Benefits Combines on-the-job experience with business, leadership and personal development training. Requires your accountability and delivery of actual business results. Opportunity to expand technical capabilities, leadership skills, and business knowledge that provides a strong foundation for you to leverage and drive your career growth. Exposure to a broad range of experiences and subject matter experts. Knowledge, Skills & Experience Knowledge of related technical disciplines required. Basic knowledge of engineering fundamentals, including proficiency in programs such as Python and AutoCAD. The ability to identify, analyze and propose solutions to problems (i.e., the competence to demonstrate complex problem-solving skills). Good command of the English language. Ability to communicate orally and in writing. Ability to work well with others. Less than one-year of professional industry experience. 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Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations. About Our Benefits ABS Bureau proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings Account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers support in personal wellness, including work-life services. ABS Bureau also offers a 401K plan with a generous company match, subject to plan requirements. Equal Opportunity ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws. Notice ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid. Other This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs
Senior Engineer
Montrose Environmental Group Inc., Houston
Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients' decision-making and operations and efficiently fulfills their project requirements.We have over 90 offices across the United States, Canada, Europe and Australia and approximately 4,000 employees - all ready to provide solutions for environmental needs.ABOUT YOUAre you passionate about leading engineering teams, ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, "Yes!" then we have an exciting career opportunity for you.We are seeking a Senior Engineer who will be responsible for leading multi-disciplinary engineering teams who will be working on the design aspects of our state-of-the-art anaerobic digestion facilities with biogas upgrading for our customers in the US. Our projects range from preliminary engineering to complex engineering-procurement-construction management (EPCm) efforts. This role can be based out of our offices located in Bloomington, MN or San Diego, CA.This is a fantastic opportunity to join a rapidly growing, top notch, cutting-edge team that's looking to make a positive impact on the world.WHAT WE CAN OFFER YOUAs a key member of our Montrose team, you can expect:Competitive compensation packages with a base salary of $120k-$160k commensurate with accomplishments, performance, credentials and geographyCompetitive medical, dental, and vision insurance coverage401k with a competitive 4% employer matchProgressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balanceMentorship and professional development resources to advance your careerDirect exposure to our industry's leading experts who are solving the world's toughest environmental challengesAn entrepreneurial environment where you can learn, thrive and collaborate with talented colleaguesOpportunities to engage and contribute to our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groupsA financial assistance program that supports peers in need, known as the Montrose FoundationAccess to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders.A DAY IN THE LIFEAs a leader of our team, you will be responsible for a full range of activities including:Be an integral part of our safety culture, approaching all aspects of work with a safety-first attitude.Establish, lead and mentor the project team in the preparation of detailed design deliverables, including establishing appropriate design methods, conducting engineering and process design, equipment sizing and selection, coordinating with other engineering disciplines, and design deliverable preparation.Identify project staffing resource needs throughout project lifecycle, including internal and subcontracted engineering partners, and manage day-to-day resource planning to execute design tasks.Manage and mentor all technical levels within the design engineering team.Drive effective utilization of staff across project tasks in support of effective development of engineering design deliverablesEnsure quality standards and reviews are met in technical aspects of the project including planning, design execution, Safety-in-Design, external vendor relationships, communications, resource management, project schedule/scope/budget, and quality control.Possess adequate technical competency of all aspects of project scope to allow for effective integration and delegation of project tasks.Review and perform (as necessary) engineering calculations for substrate and gas processing equipment sizing and selection, piping systems, pump selection, heat transfer and treatment process optimization.Identify project issues and outline plan/approaches for evaluation and correction.Perform construction, fabrication and start-up oversight with our partner fabrication shops, process/equipment vendors/suppliers, and (sub)contractors.Work closely with project manager/project engineer to regularly review project status and forecasts.Oversee quality control and quality assurance tests and ensure designs are compliant with our and our clients' technical requirements and budgets.Create plan for individual team member growth and conduct check-ins for progress;Serve as a key client technical contactTravel to the project sites (domestic and international travel as needed, estimated up to 20%).Exercise safe work practices by following all Company safety rules and OSHA regulations, including attendance at all required safety training programs.Participate in Company's continuous improvement programs and provide support to team efforts.Keep up-to-date and current on industry trendsMaintains professional licensure in multiple states.Obtains additional state licensure as required for projects.Engineer In Responsible Charge for design projects as assigned.Perform other duties as needed to support our business.YOUR EXPERTISE AND SKILLSTo perform this job successfully, individuals must be able to satisfactorily perform each duty and responsibility listed in the A Day in the Life section above. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.Bachelor's Degree in Mechanical, Civil/Environmental, Chemical or Process Engineering from an accredited university12+ years of engineering-related experience in related fieldPrior experience with direct leadership and/or mentorship of engineering teamsProfessional Engineering RegistrationExcellent organizational, communication and leadership skills, including a demonstrated ability to lead multi-discipline teams and motivate othersAbility to interface with cross-functional teams and all levels of personnel/managementStrong problem solving and analytical skillsSolid time/project management skillsAble to handle multiple assignments and oversee multiple teams.Working knowledge of electrical, instrumentation, SCADA, structural and architectural disciplinesWorking knowledge of AutoCADAble to work independently manage multiple responsibilities (i.e. self-starter, self-motivated)Willingness and ability to travel as neededThe above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or [email protected] for assistance.MAKE THE MOVEWe are going to be blunt - the way we work may not suit everyone. We are a fast-paced,dynamic and high-growth company. You are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues and its service providers. Therefore, if freedom, autonomy, and head-scratching professional challenges attract you, we could be the perfect match made in heaven.Want to know more about us? Visit montrose-env.com and have fun!Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
Customer Service Representative
Murray Resources, Houston
A leading manufacturer of custom-engineered valves and controls for rotating equipment is looking for a Customer Service Representative to oversee all aspects of customer support. The ideal candidate is a self-starter with exceptional problem-solving skills, superior customer service, and excellent communication abilities. Demonstrating a professional demeanor and positive attitude, the new team member will uphold outstanding service standards by ensuring utmost customer satisfaction and adhering to company policies and guidelines.Salary: $60,000-$70,000Location: Houston, TXType of Position: Direct HireResponsibilities: Answer phones and provide feedback on product recommendations, stocking levels, order status, order tracking, etc.Issue quotations and process customer orders for multiple product lines.Provide alternative products/solutions for out-of-stock items or long lead-time items.Provide technical assistance to customers and team members.Attention to detail; error rate less than 1% required.24-hour turnaround time for order entry into ERP system as well as returning customer voice mails and emails.Proactively contact customers with order status updates.in Continuous Improvement activities.Requirements:5+ years of experience in a manufacturing customer service environmentSome college is a plus; technical/engineering degree preferredStrong computer skills and a good working knowledge of MS Office and an ERP systemMust have technical experience, preferably in valves or similar productsAbility to use problem solving skills to identify and resolve customer-related issuesExcellent verbal and written communication skillsCustomer-focusedSelf-starter; able to work autonomously and in a team environmentExcellent attention to detailAbility to understand and eventually teach technical concepts in an understandable wayStrong willingness to assist other team members with customer-related issuesDemonstrated ability to multitask organizational and conflict resolution skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations to write reports, business correspondence, and procedure manuals to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicDue to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.
Manufacturing Engineer
General Plastics & Composites LP, Houston
Provide engineering and technical support to the Manufacturing organization to achieve the overall manufacturing goal of consistently producing quality products by: addressing major production problems, ensuring optimum manufacturing methods and techniques, and implementing cost improvement programs.Essential Job Responsibilities:The Manufacturing Engineer will work towards short-term and long-term business goals.Manage and support multiple projects simultaneously across various departments.Support and provide technical leadership on assigned projects and tasks.Demonstrate leadership in cross-functional teams.Execute, with some guidance, the analysis/evaluation of various manufacturing processes, equipment, and programs to support increased efficiencies, uptime and safety.Monitor and communicate project status, business issues and significant developments. Effectively communicate and execute customer expectations and company objectives to others.Foster trusting business relationships and promote teamwork within own department and between other departments. Assist in driving departmental metrics and improvements.Lead the Continuous Improvement activities in several departments, utilizing Lean Manufacturing tools, concepts, and processes.Seek and aggressively implement improvement opportunities.Embraces Continuous Improvement and actively participates both as a leader and contributor to the overall Continuous Improvement objectives and Lean initiatives.Other Job Responsibilities:Mechanical aptitudeCommunication and Presentation SkillsExperience with SolidWorksAbility to multi-task and prioritize tasks with strict deadlines.Use experience, logic, and reasoning to identify problems and propose/implement solutionsDemonstrate personal time management skills.Ability to read and understand technical information including but not limited to: manufacturing drawings, engineering instructions, and material data sheets.Proficient in Microsoft Office Suite (Word, Excel, Visio, PowerPoint, etc) Occasionally move heavy parts (
Customer Success Manager
AVEVA, Houston
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/.About the Role:Customer Success Managers (CSM) are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology.They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction.CSMs manage a set of accounts by creating success plans and executing against them.They regularly check-in with the customer, understand the customer's industry, business, and goals.They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner.They help the customer optimize the utilization of their existing and available products to ensure best practice adoption.They work in tandem with the Account Manager and hand off qualified opportunities for expansion.They act as the customer advocate internally to ensure timely and positive outcomes.They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment.Responsibilities:As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set.The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers.Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readinessDeployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and ResourcesAdoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts.Essentials Qualifications:Strong communication and presentation skillsAbility to work well with cross-function and geographically distributed teamsStrong multi-tasking ability with a keen sense of prioritizationStrong relationship management and organizational skillsExperience with project and program management methodology and techniquesStrong presentation skills on AVEVA core technologies, business initiatives and services OR similar products ( PI System, PIMS, Industrial Applications, Industrial IT)'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situationsAbility to think strategically, as well as tacticallyProficiency in English and Spanish is needed. Fluent in Portuguese will be an added advantage.2+ years of experience with AVEVA software products working knowledge and/or similar products (PI System, PIMS, Industrial Applications, Industrial IT)Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday.Desired Qualifications:Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industryExperience in a Customer Success Management role is a plusTravel to customer sites and AVEVA offices might be expected (10% - 20% annually)Salary Range:$90,600.00 - $196,300.00This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Customer Service Engineer - Houston, TX
Siemens Medical Solutions USA, Inc., Houston
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a Customer Service Engineer . Our global team: We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for:Building and sustaining strong partnerships with your customers through the effective use of both technical expertise and interpersonal skills.Serving as the company's primary customer facing technical representative while working in collaboration with biomedical engineers and other senior staff members in a hospital or clinical environment.Ownership of customer relationships with the goal of upholding a high level of satisfaction with optimum service delivery.Working closely with clinical and sales partners best manage and grow your install base.Troubleshooting and resolving both hardware and software issues with ultrasound equipment, either remotely or at a customer site.Managing installation, modification, and preventive maintenance calls to ensure customer equipment operates at a high standard.Working with the Regional Service Director to achieve individual goals and targets for the region.Ensuring all work and equipment adhere to all state and federal regulatory requirements.Submitting documentation required to remain in compliance with serviceable repairs.Maintaining a clean driving record in compliance with company fleet vehicle policiesThis position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers: Background maintaining electronic equipment, either in or out of a healthcare environment.MS Office software like Word, PowerPoint, Excel and Outlook).Desire to work with our latest technology and learn about new software and hardware solutions.Passion to deliver customer centric solutions to customers.Requires someone to work well without supervision, be a self-starter and can independently manager their time/schedule.Willingness to travel and flexibility, for both day-to-day work and required company training.Required skills to have for the success of this role:Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.Minimum 3-5 years of experience.Knowledge of computers and networking.Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.Expertise in troubleshooting, diagnosing, and solving complex technical issues.Strong customer service skills through clear verbal communication with customers that explains the diagnosis of the event of the CSEs.Must be able to be compliant with hospital credentialing requirements.Wide degree of creativity, leadership, and latitude is expected.Ability to complete multiple tasks with minimal direction.Ability to work professionally with all levels of hospital organization staff.Excellent organizational, time management, written and verbal communication skills.Ability to travel >75% of the time.Additional desired skills include:High attention to detail.Ability to organize and prioritize tasks resulting in consistent productivity.Ability to function within and support a team environment and build strong working relationships.Dependable, flexible, and punctual.Ability to meet accuracy and productivity goals.Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making.Self-motivated, utilize available resources for self-improvement and development. This position will be assigned to a specific region but may be a used a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs when needed. At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .Beware of Job ScamsPlease beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers "Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations." As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here .