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Position Summary: Act as a liaison to stores, merchandising and the Bakery/Deli manufacturing group. Provide technical and training support to ensure execution of consistent quality standards and achieve mutual sales and profit goals. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1 st strategy. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! Desired Previous Job Experience/Education: Bachelors degree in sales, marketing or related field Experience in ownership or operation of a retail bakery Minimum Position Qualifications: Must be at least 18 years of age High school diploma or GED equivalent Experience as an in-store Deli/Bakery clerk, department manager or as a product representative to in-store Deli/Bakery, reporting to manufacturer and Deli/Bakery Merchandising Strong analytical ability Strong communication skills Essential Job Functions: Execute a structured Bakery/Deli training program for appropriate associates, including the implementation of bakery production sheets, maintenance of sanitation standards, equipment troubleshooting, food safety certification and label compliance and programming Act as the first line of communication on all product quality issues from store to plant and to sales training manager Communicate sales plans to the stores Attend and present sales and training plans at zone meetings Prepare write-ups for in-store execution of sales plan Communicate write-ups/training techniques to Bakery/Deli marketing and training manager Channel new product/concept ideas from stores to Bakery Deli sales and training manager Achieve division and manufacturing sales and profit goals for determined number of stores, including store top line gross and bottom line contribution, manufacturing net profile/EBITDA, store shrink, store scheduling, plan-o-gram implementation and the execution of sales plans and merchandising programs Present new manufactured items to the division team Prepare and present products at divisions, food shows and merchandising meetings Complete and communicate competitive price and product checks Travel to stores for training, as well as food shows, merchandising meetings and zone meetings to develop project solutions Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems Accountable to the Kroger Manufacturing Food Safety and Quality Principles Must be able to perform the essential functions of this position with or without reasonable accommodation
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Customer Success Manager, US REMOTE
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Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.
Technical Infrastructure Program Manager - Fiber Standards and Design , AWS Global Connectivity Infrastructure Development
Amazon, Seattle, WA, US
DESCRIPTIONToday, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones. These Availability Zones offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network?Amazon Web Services is looking for a highly motivated, technically savvy Technical Program Manager to help develop and scale one of the world’s largest and most complex networks. We develop new and innovative ways to scale and expand our network, while delivering operational excellence to our stakeholders. This opportunity sits within our Global Connectivity Infrastructure Development organization where the team is responsible for planning, developing and acquiring the network solutions that drive Amazon’s internal infrastructure as well as connecting Amazon to the rest of the world. The Technical Program Manager will be familiar with supply chain, logistics, forecasting, experienced with vendor management and warehouse facilities management. This role requires collaboration, driving strategic and tactical initiatives, creating and managing delivery programs and creating detailed reporting for consumption by our internal customers. This individual will actively create reporting mechanisms for use by peers and drive best practice when it comes to program management.Key job responsibilities- Serve as a key member of team helping to drive overall fiber optic design and build standards. These standards will be used by globally to build the fiber optic infrastructure required to connect AWS data centers. - Own the development and periodic updates of ISP (inside plant) and OSP (outside plant) standards and basis of design documentation. - Develop Regular Reporting Mechanisms to Update the Organization on ISP/OSP standards and design changes.- Develop mechanisms to measure standards a design compliance in regional fiber builds. - Work with AWS legal to ensure standards and design policy is captured in the relevant commercial agreements with external suppliers. - Provide regular progress updates on strategic network plans to leadership and stakeholders.- Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.- Interact with engineers, technicians, project managers and senior management on a daily basis- Recommend and implement changes to procedures, work methods, and standards- Understand, articulate, and implement mechanisms that drive efficient process- Assess and optimize the processes- Develop a culture of continuous improvement and lean thinking- Standardize processes and actively share best practice within the organization.- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints- Willing to travel 10-25% of the time.We are open to hiring candidates to work out of one of the following locations:Denver, CO, USA | Herndon, VA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Bachelor's Degree in an IT, Computer Science, Engineering, or equivalent combination of education and work experience.- 2+ years of experience program managing network development or implementation an ISP, telecoms operator, or CDN.- 5+ years product sourcing in telecommunications industry or experience in a similar infrastructure industry that requires delivering products for time sensitive projects.PREFERRED QUALIFICATIONS- Experience working at a large network operator, OTT or Internet Service Provider. •- Prince2/PMP certifications.- Agile/Scrum certifications.- Ability to anticipate customer requirements and build strategic plans.- Demonstrated understanding of global fiber networks and fiber construction- Experience interacting with senior executives and other management within your own company and externally; and working across commercial, technical, domestic, and international arms of an organization- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations while prioritizing competing demands to deliver on time for our customers.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,000/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Lead Counsel, Product (Youth)
Meta, Seattle
Meta is looking for a dynamic and passionate attorney who is enthusiastic about technology and its potential for positive impact in peoples' lives to join Meta's product counseling legal team. You will be supporting the product teams that are working on some of our most significant cross-Meta services and technologies for our youth users. You must have flexibility, the ability to collaborate effectively, and help drive decision making across multiple teams within the legal department, as well as across product, engineering, marketing, policy, communications, and other teams. This is a great opportunity to join a growing legal team and to work on novel issues in a fast-paced, energetic environment. Lead Counsel, Product (Youth) Responsibilities: Support our youth well-being product and engineering teams, delivering practical legal risk mitigation strategies in an important spaceProvide holistic legal advice across many subject areas including data protection/privacy, content regulation, competition, consumer protection, data security and other global legal frameworksCoordinate with policy, public affairs, product management, product marketing, privacy, and other cross-functional teams on external communications, policy development, product development, and product launchesLead consensus building and drive coordination with other members of the Legal teamMaintain subject matter expertise in youth laws and regulations Minimum Qualifications:J.D. degree (or foreign equivalent) and active membership in at least one U.S. state bar5+ years of experience as a practicing attorney at a law firm and/or in-houseExperience with one of the following or related legal areas: product or regulatory counseling, consumer protection, and/or privacy Preferred Qualifications:In-house experienceExperience working independently and cross-functionallyExperience prioritizing work and providing advice in a fast-paced environmentExperience taking on projects involving different subject matters and supporting a dynamic portfolio of clientsExperience with international legal requirements, especially those related to youth privacy/data protectionExperience working effectively across multiple jurisdictions and time zones About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
Localization Program Manager
Meta, Seattle
Languages are key to our mission of bringing the world closer together. The Meta family of products is currently available in 100+ languages and we are adding many more. Over 70% of people use our products in a language other than English, and ~90% are outside of North America. As a Localization Program Manager, you will partner with various stakeholders and the rest of internationalization teams to empower Meta products to feel local at a global scale. Localization Program Manager Responsibilities: Engage and build relationships with cross-functional teams and stakeholders (Legal, Product, Engineering, etc.) to launch successful localized products and contentsDesign and implement efficient and scalable end-to-end localization frameworks tailored to various products and diverse content types across MetaGuide stakeholders across Meta to ensure localization best practices are followed and drive efficient executionProactively identify and streamline technical and process issues that affect localized product relevancy, quality, and functionalityActively seek out opportunities to optimize the global user experience and influence adoptions of optimal solutionsPartner across internationalization to ensure the right resources are in place and all deliveries are completed at the expected standards Minimum Qualifications:5+ years of experience in localization, or equivalent project management or program management experienceExperience communicating and driving results with a variety of cross-functional stakeholders, working across time zones and international officesExperience analyzing and interpreting complex data sets to inform business decisionsSkilled in building and optimizing complex workflowsTrack record of staying focused, prioritizing and creating structure across large, ambiguous programs and setting goals for long-term initiatives Preferred Qualifications:Knowledge of additional languages other than EnglishExperience managing various content types, including Legal contentExperience working with localization vendors and law firms offering outside counselExposure to SQL, analytics tools, or a coding languageThorough understanding of translation technologies like translation memories, machine translation, and CAT toolsFamiliarity with internationalization standards such as Unicode and CLDRKnowledge of AI technologies and potential application in localization workflows About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
Infrastructure Project Manager
Insight Global, Seattle
Hello!A wholesale apparel company seeking an Infrastructure Project Manager to join their team based out of Redmond, WA. This role will be completely Remote and working PST hours. If you are interested and a fit, please apply today!Duration: 9 MonthsPay: $65 - $70/hWhat Are We Looking For?- 7+ years of experience as an IT Project Manager or related experience- Certified Project Management Professional (PMP)-PMI preferred- Oracle exposure-Experience working in and managing an Agile environment- On Prem to Cloud migration experience- Excellent written and communication skills- Strong interpersonal skills- Self-motivated; comfortable working with ambiguity.- Commitment to customer service- Solid analytical and reasoning skills and proven ability to develop solutions to complex problems- Ability to explain technical concepts to non-technical individuals- Bachelor's Degree in Information Technology or related fieldPlusses - Centos 6 Linux exposureWhat's the Short Version?The Sr Technical Project Manager coordinates and monitors technical projects or programs from initiation through delivery. They gather required data from end users to evaluate objectives, goals, and scope to create technical specifications. The Sr Technical Project Manager serves as a liaison between technical and non-technical departments in order to ensure that all targets and requirements are met. They ensure technical projects are completed on schedule and within budget, and keep leadership informed of key issues that may impact project completion, budget, or other results. They conduct complex work important to the organization.Project: Oracle Replacement/Migration to AzureBusiness Case:Leading efforts to migrate OnPrem Servers and Databases to Azure while following the established Azure Landing Zone GuidelinesLeading a new project to implement a Vulnerability Management solution for the management of threats and vulnerability across the enterpriseWhat Will You Be Doing?Ensure the timely completion of complex technical projects; conduct project meetings and is responsible for project tracking and analysis.Establish system or technical project plan by determining project objectives, technology, systems, and information specifications, schedules, funding, and staffing.Research, plan, communicate, and achieve objectives through delivery team; oversee the team as they plan, track and execute project plans from start to completion.Ensure adherence to quality standards and reviews project deliverables.Establish project feasibility by examining project alignment with organization strategies and plans; completing cost-benefit and information, technology, and systems integration analyses.Establish and achieve financial objectives by preparing a project budget; scheduling and approving expenditures; analyzing variances, initiating corrective actions.Confirm project outcomes by establishing standards and testing requirements; writing scripts and test cases.Support operations by resolving technology, systems, and information issues; providing user training.Prepare project status reports by collecting, analyzing and summarizing information and trends.Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Technical Program Manager, Network Infrastructure
Meta, Seattle
Meta is seeking a Technical Program Manager (TPM) with expertise in large-scale network infrastructure to join our team. This role will play a pivotal part in evolving and optimizing the global network supporting all Meta products and services. The successful candidate will drive initiatives to enhance the growth, reliability, efficiency, security, and performance of our end-to-end network, tackling challenges such as scaling our edge network and optimizing network performance for real-time applications. Collaborating closely with engineering and cross-functional teams, the TPM will define and scope high-priority initiatives, create roadmaps, and prioritize work based on impact. They will lead capacity and efficiency programs in edge and backbone networking domains, implementing process and tooling improvements to optimize capacity delivery. The ideal candidate will excel in navigating ambiguous problem spaces, be adept at clarifying objectives and rallying support from cross-functional teams. Their innovative and creative approach will drive groundbreaking solutions to some of the most pressing networking challenges in the industry, ultimately contributing to the success of Meta's products and services. Technical Program Manager, Network Infrastructure Responsibilities: Build strong and aligned program teams to efficiently deliver on shared goals across the network infrastructure.Collaborate with Networking Engineering and cross functional partners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the teams that you are partnering with.Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases.Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables.Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.Influence product decisions to align with higher company initiatives.Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation. Minimum Qualifications:5+ years of network infrastructure engineering or network infrastructure technical product/program management experience.B.S. in Computer Science, Network Engineering or a related technical discipline, or equivalent experience.Experience managing technical network engineering programs or products at scale, from inception to implementation.Experience of gathering user needs, requirements, and defining large scale program scope accordingly.Experience operating autonomously across multiple teams & global regions, demonstrated critical thinking, and thought leadership.Experience working with technical leadership to develop systems, solutions, and products.Organizational, coordination and multi-tasking experience.Analytical and problem-solving experience with large-scale systems.Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
Remote/WFH Customer Service Support Rep
IdealTax, Seattle
Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values