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Zone Manager Salary in San Antonio, TX

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Manager

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Section Manager

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Software Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Project Manager, Broadband
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Since 1980, CobbFendley has been committed to providing innovative engineering and surveying solutions with the goal of bettering communities. Our multi-discipline approach allows for the efficient completion of projects through experienced staff who focus on client communication. We are always seeking talented and qualified professionals to enhance our ability to provide clients with exceptional service.Are you ready to Join Our Block and advance your career?At CobbFendley, people are our most valued resource. We offer a(n):Effective 2024, CobbFendley is proud to announce that FMLA-eligible employees will receive fully paid leave in the amounts of eight (8) weeks for maternity cases and two (2) weeks for paternity or adoption cases. 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All candidates are considered regardless of race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.EEO is the Law (English)EEO is the Law (Spanish)EEO is the Law - Poster SupplementMISCELLANEOUSPre-Employment Screenings.All offers of employment at CobbFendley are contingent upon the prospective employee passing a drug screening, physical exam (if applicable), and various background verifications (including but not limited to 10-year history of the county, state, federal, and a 5-year history of motor vehicle records).Work Authorization + Sponsorship.Cobb, Fendley & Associates, Inc. participates in E-Verify. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). The E-Verify system uses federal databases to rapidly validate individual identities and work eligibility from the information gathered in the Form I-9. CobbFendley will not sponsor applications of work visas. We understand that this could affect your decision to apply with these conditions in mind.External Recruiting Agencies.CobbFendley does not and will not accept unsolicited resumes under any circumstances from independent recruiters, recruiting agencies, or similar entities. Recruiting activity on behalf of a candidate does NOT constitute CobbFendley's acceptance of terms and conditions without prior contractual agreements signed by authorized CobbFendley personnel. Unsolicited resumes through any channels including cold calling, emails, applications, social media messaging, etc., will not be reviewed.
Senior Project Manager, Group Lead
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Since 1980, CobbFendley has been committed to providing innovative engineering and surveyingsolutions with the goal of bettering communities. Our multi-discipline approach allows for the efficient completion of projects through experienced staff who focus on client communication. We are always seeking talented and qualified professionals to enhance our ability to provide clients with exceptional service.Are you ready to Join Our Block and advance your career?At CobbFendley, people are our most valued resource. We offer a(n):Effective 2024, CobbFendley is proud to announce that FMLA-eligible employees will receive fully paid leave in the amounts of eight (8) weeks for maternity cases and two (2) weeks for paternity or adoption cases. CobbFendley pays for the entire cost of this benefit.Competitive compensation package with comprehensive benefits including 401(k) Matching and Profit-sharing Contributions; Employee Stock Ownership Plan (ESOP); Health, Vision, and Dental Insurance; Short-Term and Long-Term Disability Insurance; Employer Funded and Voluntary Life Insurance; Tuition Reimbursement; and Continuing Education ProgramsExtended office closure from December 25 through January 1 to relax and enjoy the holidaysProfessional and personal growth through innovative in-house training and collaborative resourcesCommunity service opportunities through the CobbFendley Cares Committee, focusing on STEM Education, Hunger Relief, and Sustainable SolutionsCobbFendley is seeking an experienced Senior Project Manager, Group Lead in our San Antonio, Texas office.Group Lead is responsible for the management of a team of people within a department, either client or service line focused. They have been integral to the success and continued growth of the Department.Group Leads have the following goals and expectations:Responsible for overseeing all activities within the group.Exhibits leadership and management qualities.Leads a team of individuals on projects.Performing employee evaluations, set team goals, develop strategic plans, and report on team metrics.Partner wth Marketing to represent CobbFendley to existing and potential clients.Oversee day-to-day operations.Discover training needs and provide coaching.Listen to team members’ feedback and resolve any issues or conflicts.The successful candidates most important qualifications include:Bachelor of Science in Civil Engineering or relevant field from an ABET accredited University.P.E. license in the state of Texas required.10+ years of progressive municipal civil engineering design experience in water, wastewater, paving, drainage, and construction.Recent experience working with municipalities and cities in and around the Central Texas Region.Knowledge and capability with AutoCAD Civil 3D.Experience with water/wastewater line and facility design.Experience with paving and drainage design.Experience with City of Austin design criteria.Motivation to work in a dynamic environment with strict deadlines.Desire to collaborate with professionals and clients to increase your industry knowledge and grow in your career.Commitment to perform responsibilities consistent with industry standards to achieve department and company goals.Interest in developing relationships with clients, partners, and local organizations to remain a trusted resource in the community. Essential Functions:Apply technical expertise and project management experience to manage project teams on conventional and unconventional projects.Perform basic project functions of production, coordination, planning, organizing directing, controlling, financial management, and marketing assistance.Mentor project engineer and technical professionals to assist in their technical training and development.Perform quality control review of completed designs and other project tasks including preliminary engineering (PER), layouts/schematics, plans and specifications, and cost estimations.Perform independent research and delegate changing priorities.Work with minimal supervision and perform self QA/QC of work.Adhere to CobbFendley’s safety standards to uphold a safe and efficient environment.Maintain a professional attitude and fulfill responsibilities with integrity. Physical Requirements:Sitting and/or standing for extended periods of time.Mobility within the office including movement between floors and workstations.Repeated motions (e.g., typing, reaching, bending, lifting, and carrying).Communication with other employees and clients. Environmental Factors: Most work is performed in a professional office environment. Some trips to client offices and job sites for observations will be required.Job site observations factors could include walking and climbing on uneven surfaces, exposure to outdoor environments and extreme weather (heat and freezing temperatures), noise exposure, driving for extended periods of time, exposure to allergens (e.g., pollen, dust, cedar, sumac, poison ivy), exposure to construction and traffic work zones, possible hand and power tool use, and extended periods of Personal Protective Equipment use.Extended use of electronic devices (e.g., computers, printers, copiers, scanners, plotters, and telephones).Use of cutting tools and equipment (e.g., plotting equipment, rotary paper cutter).Expected hours of work:This is a full-time position. Days and hours of work are Monday through Friday, 7:30 AM to 4:30 PM.If and when the duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.All offers of employment are contingent upon the prospective employee passing a background/drug screen, which will include the candidate’s driving record. Benefits include a competitive compensation package*. At CobbFendley, we are an equal opportunity employer. All candidates are considered regardless of race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Cobb, Fendley & Associates, Inc. participates in E-Verify. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). The E-Verify system uses federal databases to rapidly validate individual identities and work eligibility from the information gathered in the Form I-9.EEO is the Law (English)EEO is the Law (Spanish)EEO is the Law - Poster SupplementCobbFendley does not and will not accept unsolicited resumes under any circumstances from independent recruiters, recruiting agencies, or similar entities. Recruiting activity on behalf of a candidate does NOT constitute CobbFendley's acceptance of terms and conditions without prior contractual agreements signed by authorized CobbFendley personnel. Unsolicited resumes through any channels including cold calling, emails, applications, social media messaging, etc., will not be reviewed.#Municipal #Engineer #Water #Director #Municipalities#LI-HJ1
Senior Project Manager, Municipal
CobbFendley, San Antonio
Since 1980, CobbFendley has been committed to providing innovative engineering and surveyingsolutions with the goal of bettering communities. Our multi-discipline approach allows for the efficient completion of projects through experienced staff who focus on client communication. We are always seeking talented and qualified professionals to enhance our ability to provide clients with exceptional service.Are you ready to Join Our Block and advance your career?At CobbFendley, people are our most valued resource. We offer a(n):Effective 2024, CobbFendley is proud to announce that FMLA-eligible employees will receive fully paid leave in the amounts of eight (8) weeks for maternity cases and two (2) weeks for paternity or adoptions cases. CobbFendley pays for the entire cost of this benefit.Competitive compensation package with comprehensive benefits including 401(k) Matching and Profit-sharing Contributions; Employee Stock Ownership Plan (ESOP); Health, Vision, and Dental Insurance; Short-Term and Long-Term Disability Insurance; Employer Funded and Voluntary Life Insurance; Tuition Reimbursement; and Continuing Education ProgramsExtended office closure from December 25 through January 1 to relax and enjoy the holidaysProfessional and personal growth through innovative in-house training and collaborative resourcesCommunity service opportunities through the CobbFendley Cares Committee, focusing on STEM Education, Hunger Relief, and Sustainable SolutionsCobbFendley is seeking an experienced Senior Project Manager in ourAustin, San Antonio, McAllen, Texas office.The successful candidates most important qualifications include:Bachelor of Science in Civil Engineering or relevant field from an ABET accredited University.P.E. license in the state of Texas required.15+ years of progressive municipal civil engineering design experience in water, wastewater, roadway, drainage, and construction.Recent experience working with municipalities and cities in and around the Central Texas Region.Experience with Austin design criteria.Motivation to work in a dynamic environment with strict deadlines.Desire to collaborate with professionals and clients to increase your industry knowledge and grow in your career.Commitment to perform responsibilities consistent with industry standards to achieve department and company goals.Interest in developing relationships with clients, partners, and local organizations to remain a trusted resource in the community.Essential Functions:Apply technical expertise and project management experience to manage project teams on conventional and unconventional projects.Perform basic project functions of production, coordination, planning, organizing directing, controlling, financial management, and marketing assistance.Mentor project engineers and technical professionals to assist in their technical training and development.Perform quality control review of completed designs and other project tasks including preliminary engineering (PER), layouts/schematics, plans and specifications, and cost estimations.Perform independent research and delegate changing priorities.Work with minimal supervision and perform self QA/QC of work.Adhere to CobbFendley’s safety standards to uphold a safe and efficient environment.Maintain a professional attitude and fulfill responsibilities with integrity.Participate in preparation of marketing and business development materials in the pursuit of new projectsPhysical Requirements:Sitting and/or standing for extended periods of time.Mobility within the office including movement between floors and workstations.Repeated motions (e.g., typing, reaching, bending, lifting, and carrying).Communication with other employees and clients.Environmental Factors:Most work is performed in a professional office environment. Some trips to client offices and job sites for observations will be required.Job site observations factors could include walking and climbing on uneven surfaces, exposure to outdoor environments and extreme weather (heat and freezing temperatures), noise exposure, driving for extended periods of time, exposure to allergens (e.g., pollen, dust, cedar, sumac, poison ivy), exposure to construction and traffic work zones, possible hand and power tool use, and extended periods of Personal Protective Equipment use.Extended use of electronic devices (e.g., computers, printers, copiers, scanners, plotters, and telephones).Use of cutting tools and equipment (e.g., plotting equipment, rotary paper cutter).Expected hours of work:This is a full-time position. Days and hours of work are Monday through Friday, 7:30 AM to 4:30 PM.If and when the duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.All offers of employment are contingent upon the prospective employee passing a background/drug screen, which will include the candidate’s driving record. Benefits include a competitive compensation package*.At CobbFendley, we are an equal opportunity employer. All candidates are considered regardless of race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Cobb, Fendley & Associates, Inc. participates in E-Verify. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). The E-Verify system uses federal databases to rapidly validate individual identities and work eligibility from the information gathered in the Form I-9.EEO is the Law (English)EEO is the Law (Spanish)EEO is the Law - Poster SupplementCobbFendley does not and will not accept unsolicited resumes under any circumstances from independent recruiters, recruiting agencies, or similar entities. Recruiting activity on behalf of a candidate does NOT constitute CobbFendley's acceptance of terms and conditions without prior contractual agreements signed by authorized CobbFendley personnel. Unsolicited resumes through any channels including cold calling, emails, applications, social media messaging, etc., will not be reviewed.#Engineer #Civil #LI-HJ1
Project Manager, Civil Engineering
CobbFendley, San Antonio
Since 1980, CobbFendley has been committed to providing innovative engineering and surveying solutions with the goal of bettering communities. Our multi-discipline approach allows for the efficient completion of projects through experienced staff who focus on client communication. We are always seeking talented and qualified professionals to enhance our ability to provide clients with exceptional service.Are you ready to Join Our Block and advance your career?At CobbFendley, people are our most valued resource. We offer a(n):Effective 2024, CobbFendley is proud to announce that FMLA-eligible employees will receive fully paid leave in the amounts of eight (8) weeks for maternity cases and two (2) weeks for paternity or adoption cases. CobbFendley pays for the entire cost of this benefit.Competitive compensation package with comprehensive benefits including 401(k) Matching and Profit-sharing Contributions; Employee Stock Ownership Plan (ESOP); Health, Vision, and Dental Insurance; Short-Term and Long-Term Disability Insurance; Employer Funded and Voluntary Life Insurance; Tuition Reimbursement; and Continuing Education ProgramsExtended office closure from December 25 through January 1 to relax and enjoy the holidaysProfessional and personal growth through innovative in-house training and collaborative resourcesCommunity service opportunities through the CobbFendley Cares Committee, focusing on STEM Education, Hunger Relief, and Sustainable SolutionsCobbFendley is seeking a Project Manager in our Austin, Texas office.QUALIFICATIONSThe successful candidate’s most important qualifications include the following.Bachelor’s degree in Civil Engineering or a related field of study from an ABET accredited institution.P.E. License in the State of Texas preferred.Must have 3 years of experience as a Project Manager for Civil Engineering activities.Must have 7 years of total experience in the civil engineering industry.General working knowledge in AutoCAD Civil 3D or Microstation/Geopak.Demonstrated ability to produce construction plan sets independently.Experience utilizing VantagePoint as a project management tool considered a plus.Ability to work independently; well-developed time management skills, especially the ability to complete high-quality, detail-oriented deliverables on tight timelines amid competing client deadlines and requirements.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Identify complex problems and review related information to develop and evaluate options and implement solutions.Understand the implications of new information for both current and future problem-solving and decision-making.Motivation to work in a dynamic environment with strict deadlines.Desire to collaborate with professionals and clients to increase your industry knowledge and grow in your career.Commitment to perform responsibilities consistent with industry standards to achieve department and company goals.Interest in developing relationships with clients, partners, and local organizations to remain a trusted resource in the community.Strong Communication and organizational skills and attention to detail.Experience in Austin, a plus.ESSENTIAL FUNCTIONSProvides Civil Engineering and oversight services for projects to CobbFendley clients.Coordinates and performs technical work related to new utility installations and state and/or federally funded Civil Engineering adjustments and relocations.Requires coordination with private entities and governmental agencies.Schedules, conducts, and attends utility meetings, public utility meetings, one-on-one utility meetings, and TxDOT/County/Municipality coordination meetings.Oversees the preparation of utility agreement assembly packages.Prepares and reviews plans, specifications, and estimates to confirm compliance with guidelines, rules, and regulations.Assists with determining eligibility and betterment ratios.Prepares documents required by 23 CFR Section 645.Coordinates field investigating requests.Conducts on-site field visits, working with major utility companies and various pipeline companies, as well as state agencies and municipalities.Familiarity with the TxDOT ROW Utility Manual and Texas Administrative Code Utility Accommodation Rules, knowledge of principles of utility coordination and associated terminology.Directs as-built record drawing requests from various utilities as required for use in project designs.Oversees collection and maintenance of electronic files for projects and utility drawings.Oversees development of client exhibits (KMZ & other GIS platforms) which define project scope of work.Oversees development of Civil Engineering matrices and exhibits.Keeps abreast of project changes through active client communication.Assists in developing CobbFendley’s Civil Engineering efforts, including developing procedures, systems, and methods for project delivery.Applies technical expertise and be able to work with a project team on conventional and unconventional projects.Develops and maintains project schedules.Learns and maintains knowledge of client standards, rules and requirements for planning, construction, and documentation.Manages project deliverables, budgets, invoicing, and collections.Keeps abreast of requirements of various permitting entities and any permitting or agreement requirement changes.Directs the submittal of permits and agreements to agencies.Assist in the preparation of client scope and fee proposals.Supervises the tracking of permit and agreement submittals and approvals through internal spreadsheets.Updates project specific trackers.Assists with resolution of problems identified in unapproved permits and agreements. Performs independent research and delegates changing priorities.Research ongoing/future CIP projects for various cities/counties within project boundaries.Interfaces with clients to ensure excellent service and explore opportunities for additional assignments such as utility design, SUE, Survey, and utility easement acquisition.Travels to CobbFendley offices, project locations, existing/potential clients’ offices as needed.Maintains a professional attitude and fulfills responsibilities with integrity.Motivated to work in a dynamic environment with strict deadlines.Works with minimal supervision and reviews design drawings, permit drawings, agreements packages, and GIS geodatabase deliverables (QA/QC).Works in a collaborative team environment, perform self QA/QC of work, and QA/QC of other team member’s work.This is a non-supervisory position; however, may assign, review, and monitor the work of other team members.Responds to questions from Project Engineers, CAD Technicians and GIS Technicians.Committed to perform responsibilities consistent with industry standards to achieve department and company goalsInterested in developing relationships with clients, partners, and local organizations to remain a trusted resource in the community.Represents CobbFendley at client meetings and performs client coordination.Contributes and engages in the utility industry including relevant conferences and technical committees.Adheres to CobbFendley’s safety standards to uphold a safe and efficient environmentIf and when the duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.PHYSICAL REQUIREMENTSSitting and/or standing for extended periods of time.Mobility within the office including movement between floors and workstations.Repeated motions (e.g., typing, reaching, bending, lifting, and carrying).Communication with other employees and clients.ENVIRONMENTAL FACTORSMost work is performed in a professional office environment. Some trips to client offices and job sites for observations will be required.Job site observations factors could include: walking and climbing on uneven surfaces, exposure to outdoor environments and extreme weather (heat and freezing temperatures), noise exposure, driving for extended periods of time, exposure to allergens (e.g., pollen, dust, cedar, sumac, poison ivy), exposure to construction and traffic work zones, possible hand and power tool use, and extended periods of Personal Protective Equipment use.Extended use of electronic devices (e.g., computers, printers, copiers, scanners, plotters, and telephones).Use of cutting tools and equipment (e.g., plotting equipment, rotary paper cutter).EXPECTED HOURS OF WORKThis is a full-time position. Days and hours of work are Monday through Friday, 7:30 AM to 4:30 PM CST.EQUAL EMPLOYMENT OPPORTUNITYAt CobbFendley, we are an equal opportunity employer, interested in qualified candidates with the requisite employment authorization eligibility to work in the United States. All candidates are considered regardless of race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.EEO is the Law (English)EEO is the Law (Spanish)EEO is the Law - Poster SupplementMISCELLANEOUSPre-Employment Screenings.All offers of employment at CobbFendley are contingent upon the prospective employee passing a drug screening, physical exam (if applicable), and various background verifications (including but not limited to 10-year history of the county, state, federal, and a 5-year history of motor vehicle records).Work Authorization + Sponsorship.Cobb, Fendley & Associates, Inc. participates in E-Verify. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). The E-Verify system uses federal databases to rapidly validate individual identities and work eligibility from the information gathered in the Form I-9. CobbFendley will not sponsor applications of work visas. We understand that this could affect your decision to apply with these conditions in mind.External Recruiting Agencies.CobbFendley does not and will not accept unsolicited resumes under any circumstances from independent recruiters, recruiting agencies, or similar entities. Recruiting activity on behalf of a candidate does NOT constitute CobbFendley's acceptance of terms and conditions without prior contractual agreements signed by authorized CobbFendley personnel. Unsolicited resumes through any channels including cold calling, emails, applications, social media messaging, etc., will not be reviewed.
Customer Success Manager, US REMOTE
Samsung SDS America, San Antonio
Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.
Customer Call Center Rep
QTC Management, Inc., San Antonio
Do you want a job that makes a difference in other's lives?  Do you enjoy helping people?  How about helping our Nation's Heroes?  This is the job for you... Leidos QTC Health Services is seeking seasoned Call Center Customer Service Reps to support our Veterans with their disability claims.  Positions are available onsite in our San Antonio, TX and Nashville, TN offices.  100% remote opportunities are also available. Training Schedule:  First 2-4 weeks M-F 8am-5pm CST Work Schedule:  Regular work schedule is M-F 11am-8pm CST At Leidos QTC Health Services, the nation’s largest provider of disability and occupational health examination services, we are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. Starting Pay Ranges: Level 2 – 1-3 years of experience; $17.34/hr Level 3 – 3-5 years of experience; $18.87/hr QTRLY Bonuses Available Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment and tuition reimbursement, paid leave and retirement. More details are available here.  The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.  What part would you play in this role? Offer excellence in service while answering, processing, and documenting a high volume of inbound calls in the most efficient manner possible. In this Rewarding Role, You Will Also: Provide clients with world class customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests Schedule appointments for examinees including initial, follow-up, and rescheduled appointments Clarify customer inquiries through active listening in order to research, locate, and provide information to the appropriate entities Maintain ownership of calls, including outreach or follow-ups with escalation team or department leadership Accurately documents all call information in case management system according to standard operating procedures Efficiently utilizes tools and available resources such as: eProcess, Compass/APAS, One Notes, PRM and other tools as necessary Demonstrate compassion and professionalism when addressing complex inquiries and/or irate callers Recommend process improvement ideas for systems and processes to improve organizational efficiency You Must Have: High School diploma, or equivalent (GED) Minimum of 3 years call center/scheduling experience required  Ability to work various shifts and hours to cover multiple times zones The ability to work as a team member as well as an individual contributor Ability to follow standardized process workflow on a daily basis Preferred to Have: Previous healthcare call center experience preferred  Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast paced environment Proficient in relevant computer applications (i.e. call center phone systems, Electronic Scheduling software and case management software) with an ability to learn new software quickly Excellent data entry and typing skills Employment as a Customer Call Center Representative will include successful completion of a 90-day probationary period during which you will be given objectives to achieve. This timeframe lets you assess your readiness for the position as well as allows QTC to determine your ability to successfully perform the job. You will be provided objectives, documentation, training and performance feedback during the 90-day probationary period as part of your assimilation to the role. After successfully completing the 90-day probationary period, you will be considered a permanent employee.   This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.    Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Customer Service
Senior NEPA Project Manager
Cherokee Federal, San Antonio
Job DescriptionSenior NEPA Project ManagerWe are seeking a qualified Senior NEPA Project Manager to provide technical Advisory and Assistance support to the Air Force Civil Engineer Center (AFCEC) Environmental Impact Analysis Division (AFCEC/CIE) program. Position provides support to government staff and management of Environmental Impact Analysis (EIAP) projects including Environmental Impact Statements (EISs) and Environmental Assessments (EAs) from programming and validation through funding, execution via contracts, and completion of decision documents.This candidate will work with a team of environmental scientists and engineers to provide Advisory and Assistance (A&AS) support to assist with the U.S. Air Force's EIAP program. The position will support AF and Space Force installations located worldwide, but will primarily support bases located in US states and territories.Compensation & Benefits: Estimated Starting Salary Range for Senior NEPA Project Manager: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.Senior NEPA Project Manager Responsibilities Include: Provide specialized advisory and assistance (A&AS) support services to the Air Force including: Environmental Impact Statements Environmental Assessments Environmental Impacts Analysis Contract surveillance Technical document reviews Planning, programming, and budgeting (PPBE) Cost control Regulatory Compliance Evaluation of procedures and technologies including those required to address emerging contaminants, including perfluorinated compounds, in groundwater and surface water at USAF locations. Analysis of policy and guidance that impacts the Air Force environmental program. Technical writing to support environmental document development. Write, review, and/or interpret Biological Assessments, Biological Opinions, and/or Programmatic Agreements Perform formal ESA Section 7 and/or NHPA Section 106 consultations Conduct Tribal consultation related to treaty-protected Tribal resources. Conduct technical presentations to Air Force stakeholders in coordination with a variety of project stakeholders. Support program leadership in systematic literature reviews for potentially hazardous agents. Screening available studies for relevance to a research questions and extracting relevant data. Critically reviewing and analyzing statements of work and providing input into work plans and other documents. Documenting methods, assumptions, conclusions, and key data gaps in a report. Performing contractor technical proposal evaluations. Frequent interaction and correspondence with clients. Review of work produced by internal and external resources. Cross feed of technical information between client support teams. Mentoring junior technical staff. Managing the execution of technical work and client deliverables. Performs other job-related duties as assigned.Senior NEPA Project Manager Experience, Education, Skills, Abilities requested: At least ten (10) years of experience responding in a management capacity to regulatory requirements pursuant to the National Environmental Policy Act (NEPA) and/or natural and/or cultural resources regulatory requirements including Sikes Act; Endangered Species Action (ESA); Coastal Zone Management Act (CZMA); Marine Mammal Protection Act (MMPA); National Oceanic and Atmospheric Administration (NOAA) requirements; Floodplain Executive Orders; Wetlands Executive Orders; and/or National Historic Preservation Act (NHPA).. A master's degree from an accredited university in Natural Resources, Biological Sciences, Anthropology, Archaeology, Community Planning, Environmental Management/Policy, Engineering, or related fields.. Substitution for education may be made based on related experience. Experience with the Air Force EIAP including implementing 32 CFR 989; Air Force Natural Resources Management including AFMAN 32-7003; Integrated Natural Resource Management Plans (INRMPs); Integrated Cultural Resource Management Plans (ICRMPs); and/or compliance with environmental, natural, and cultural resources regulations and related Executive Orders. Experience with Air Force project planning and/or management including responsibility for project scope, schedule, cost, and performance. Experience conducting effective technical presentations to client management and professional/tactful coordination with a variety of project stakeholders. Experience interacting with state and federal environmental regulatory agencies. Project Management experience. Knowledge of state and federal environmental regulations and Federal Acquisition Regulations Ability to organize and gather project data, conduct analysis, prepare reports and provide recommendations without assistance. Utilizing and applying computer software including Microsoft Office (Excel, Word, PowerPoint). Good organizational skills and excellent communication skills both oral and written. Ability to multitask and meet aggressive deadlines. Applicants selected will be subject to a U.S. Government National Agency Check and Inquiries (NACI) Investigation and must be able to obtain a government Common Access Card (CAC). Must pass pre-employment qualifications of Cherokee FederalCompany Information:Cherokee Nation Strategic Programs (CNSP) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNSP is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.#CherokeeFederalSimilar searchable job titles 5 times: Senior NEPA Project Manager Senior EIS Project Manager Senior Eco-Project Manager Senior Conservation Project Manager Senior Environmental ManagerKeywords 5 times: Senior Environmental Project Manager NEPA ConservationLegal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.
Mid-Level NEPA Project Manager
Cherokee Federal, San Antonio
Job DescriptionMid-Level NEPA Project ManagerWe are seeking a qualified Mid-Level NEPA Project Manager to provide technical Advisory and Assistance support to the Air Force Civil Engineer Center (AFCEC) Environmental Impact Analysis Division (AFCEC/CIE) program. Position provides support to government staff and management of Environmental Impact Analysis (EIAP) projects including Environmental Impact Statements (EISs) and Environmental Assessments (EAs) from programming and validation through funding, execution via contracts, and completion of decision documents.This candidate will work with a team of environmental scientists and engineers to provide Advisory and Assistance (A&AS) support to assist with the U.S. Air Force's EIAP program. The position will support AF and Space Force installations located worldwide but will primarily support bases located in US states and territories.Compensation & Benefits: Estimated Starting Salary Range for Mid-Level NEPA Project Manager: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.Mid-Level NEPA Project Manager Responsibilities Include: Provide specialized advisory and assistance (A&AS) support services to the Air Force including: Environmental Impact Statements Environmental Assessments Environmental Impacts Analysis Contract surveillance Emerging contaminants Technical document review Planning, programming, and budgeting (PPBE) Cost control Regulatory Compliance Evaluation of procedures and technologies including those required to address emerging contaminants, including perfluorinated compounds, in groundwater and surface water at USAF locations. Analysis of policy and guidance that impacts Air Force environmental programs. Technical writing to support environmental document development. Write, review, and/or interpret Biological Assessments, Biological Opinions, and/or Programmatic Agreements Perform formal ESA Section 7 and/or NHPA Section 106 consultations. Conduct Tribal consultation related to treaty-protected Tribal resources. Conduct technical presentations to Air Force stakeholders in coordination with a variety of project stakeholders. Support program leadership in systematic literature reviews for potentially hazardous agents. Screening available studies for relevance to a research question and extracting relevant data. Critically reviewing and analyzing statements of work and providing input into work plans and other documents. Documenting methods, assumptions, conclusions, and key data gaps in a report. Performing contractor technical proposal evaluations. Frequent interaction and correspondence with clients. Review of work produced by internal and external resources. Cross feed of technical information between client support teams. Managing the execution of technical work and client deliverables. Performs other job-related duties as assigned.Mid-Level NEPA Project Manager Experience, Education, Skills, Abilities requested: At least five (5) years of experience responding to regulatory requirements pursuant to the National Environmental Policy Act (NEPA) and/or natural and/or cultural resources regulatory requirements including Sikes Act; Endangered Species Action (ESA); Coastal Zone Management Act (CZMA); Marine Mammal Protection Act (MMPA); National Oceanic and Atmospheric Administration (NOAA) requirements; Floodplain Executive Orders; Wetlands Executive Orders; and/or National Historic Preservation Act (NHPA).. A master's degree from an accredited university in Natural Resources, Biological Sciences, Anthropology, Archaeology, Community Planning, Environmental Management/Policy, Engineering, or related fields. Substitution for education may be made based on related experience. Experience with the Air Force EIAP including implementing 32 CFR 989; Air Force Natural Resources Management including AFMAN 32-7003; Integrated Natural Resource Management Plans (INRMPs); Integrated Cultural Resource Management Plans (ICRMPs); and/or compliance with environmental, natural, and cultural resources regulations and related Executive Orders. Experience with Air Force project planning and/or management including responsibility for project scope, schedule, cost, and performance. Experience conducting effective technical presentations to client management and professional/tactful coordination with a variety of project stakeholders. Experience interacting with state and federal environmental regulatory agencies. Project Management experience. Knowledge of state and federal environmental regulations and Federal Acquisition Regulations Ability to organize and gather project data, conduct analysis, prepare reports, and provide recommendations without assistance. Utilizing and applying computer software including Microsoft Office (Excel, Word, PowerPoint). Good organizational skills and excellent communication skills both oral and written. Ability to multitask and meet aggressive deadlines. Applicants selected will be subject to a U.S. Government National Agency Check and Inquiries (NACI) Investigation and must be able to obtain a government Common Access Card (CAC). Must pass pre-employment qualifications of Cherokee FederalCompany Information:Cherokee Nation Strategic Programs (CNSP) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNSP is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.#CherokeeFederalSimilar searchable job titles 5 times: NEPA Project Manager EIS Project Manager Eco-Project Manager Conservation Project Manager Environmental ManagerKeywords 5 times: Mid-Level Environmental Project Manager NEPA ConservationLegal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.
Remote/WFH Customer Service Support Rep
IdealTax, San Antonio
Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values