Design Manager Salary in San Antonio, TX

Who We Are: Join the Defense and Intelligence Solutions Division as a Software Engineering Section Manager, leading top software developers providing solutions for next generation signal intelligence systems that span various customers and requirements across Air, Land, and Sea platforms. Lead, manage, and mentor software development staff, as well as driving innovation through new technologies, frameworks, and architectures. Objectives of this Role: Manage and mentor software developers, supporting the staff to build and maintain their technical expertise and long-term careers.Mentor and assist software staff on task break down, estimations and management.Develop strong Customer business relationships to help build programs, understanding Customer mission needs and developing the right technological solutions to meet the needs.Assist with proposal development, requirements refinement, estimations, and technical approaches.Utilize your hands on experience with software languages, software development design practices, and software management tools, such as continuous integration tools, to provide direct software management support to programs. Mentoring staff on effective use of task tracking.Effective verbal and written communication with onsite and remote staff, and customers, regarding technical solutions and questions, documenting procedures and implementation processes to meet Customer mission and Division needs.Excels at adjusting communication for audience.Write and conduct high quality performance reviews, assist in recruiting and interviewing software development staff to expand the software business areas.Help the department with resource planning for current and future work for software needs across the division.Daily and Monthly Responsibilities: Provide line level management for software developers, to include mentoring, coordinating program tasking, guiding career development, conducting performance reviews, monthly touch point, and other responsibilities in line with company personnel policies and procedures.Expand software development staff teams through active staff recruiting, interviewing, and hiring activities.Assist with Department and Divisional resource planning and management, for current and future work.Effectively lead department and division boards and committees.Lead quality requirements development, assist in thorough software designs, conduct analysis of alternatives, and assist in identifying and managing technical debt.Oversee and create accurate software schedules to support the on time delivery of software solutions.Work with peers to establish and continuously mature software development standards and practices in line with evolving industry standards to maintain relevancies in the software development field.Support innovative thinking and internal research and development projects.Support business opportunities and support proposing new work across the organization's areas of expertise and in line with its strategic goals.Support proposals from a software development standpoint, to include writing the technical volumes and providing accurate estimations.Requirements: Requires a Bachelors degree in Software Engineering, Software Development, Software Management, Engineering Management or directly related degree field with related experience.10 years: Leading software engineering teams, conducting performance reviews, and career development of direct reports. Experience with the end to end software lifecycle is required. Past experience doing software design, development, proactively researching new tech is highly desired.Intermediate to advance user of Microsoft Tools, to include Project Online.Have used and familiar with CI/CD pipelines and associated tools such at Gitlab and Teamcity is highly desired.Strong at development materials for presentation and presenting.Excellent verbal and written communication and listening skills to support technical and management responsibilities is required.Detailed oriented, pro-active, self-directed, organized, and the ability to multi-task is required. Skilled at conflict resolution and negotiation.Assisting with proposals, both writing and estimates for software development solutions.Skilled technical writer and reviewer of documentation, architectures, frameworks and designs.Familiar with CMMI and other software quality standards is highly desired.A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Defense & Intelligence Solutions home page. For benefits information at our San Antonio location, click here. For benefits information at all other locations, click here. An Equal Employment Opportunity/Affirmative Action Employer Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disabled/Veteran Committed to Diversity in the Workplace

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! Manager, Retail Strategy & Analytics:About The Team The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's $20B retail sales business. CarMax's retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.Our team tackles this work while ensuring we are a great representation of CarMax's 4 core values: Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as the industry leader About The Role Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax's eCommerce & omnichannel transformation.There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas: Web Strategy - Works to analyze, understand, and inform priorities to optimize customers' upper funnel search & finance experiences on CarMax's digital propertiesProduct Strategy - Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desiredCustomer Experience Center (CEC) Strategy - Works to ensure CarMax's contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicleSales Strategy - Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process onlineBusiness Operations Strategy - Works to enable a fast & easy process for customers in store when they are ready to transactWhat You Will Do - Essential Responsibilities Be a thought leader who helps set the strategic direction for business partners in Product, Technology and OperationsPartner across the business to ensure the strategy of all teams you support ladders to CarMax's overall retail visionDevelop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performanceGenerate value-creating ideas and work with business partners to prioritize and activate against these ideasDesign & analyze tests to evaluate the effectiveness of changes to our products and operationsQualifications and Requirements Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysisExperience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or TableauAbility to apply business and technical knowledge to solve complex problems, produce results, and make recommendationsAbility to communicate complex topics to people with varying backgrounds and levels of technical familiarityWillingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed levelFour or more years of experience in an analytical or strategic roleFour-year undergraduate degree with strong academic performanceWork Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. About CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.Our Commitment to Diversity and Inclusion:CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application

Construction ManagerUS-TX-San AntonioJob ID: 2024-4151Type: Regular Full-Time# of Openings: 1Category: Construction ServicesSan AntonioOverviewAs a construction manager, you'll be responsible for leading projects through the construction phases, providing overall field contract administration and coordination for programs or projects of diverse and complex nature. You'll supervise assigned staff to ensure the contractor’s activities are monitored and controlled in accordance with design specifications and contractual requirements. You'll act as the primary on-site liaison between the client, company personnel, and contractors to resolve project issues. The construction manager reports to the area manager.Responsibilities• Oversee the administration of projects throughout the construction cycle including technical, financial, and client satisfaction.• Manage construction projects upon award of contracts through completion.• Supervise contractor coordination and scheduling.• Maintain budget and schedule with adherence to cost and delivery contractual commitments.• Provide construction monitoring and comprehensive project documentation, delivering a weekly report on project status.Qualifications• Bachelor of Science in Civil Engineering or Construction Management.• Minimum ten years of construction management experience.• Must have a valid driver's license with a good driving record.• This field job primarily operates in outdoor work environments that may include exposure to inclement weather, heat, humidity, noise, hazard, atmospheric conditions, and bodies of water, depending on project requirements.• While performing the duties of this job, physical demands of the employee may include frequent talking, hearing, standing, moving, walking, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, balancing, coordination, and occasional sitting or operating a company vehicle. This job may require lifting, carrying, pushing, and pulling up to 35 lbs.PI248126113

Description Be Part of an Extraordinary Team. BioPlus Specialty Pharmacy is now part of CarelonRx, and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. Title: Manager, Pharmacist in Charge Location: Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location: 4752 Research Drive, San Antonio, TX, 78240 Shift: Onsite, Monday - Friday, 8:00am - 5:00pm Build the Possibilities. Make an Extraordinary Impact. The Manager, Pharmacist in Charge is responsible for organization, coordination, direction, and evaluation of the provision of all pharmacy services, for supervising center staff and managing operating expenses of the pharmacy while providing high quality health care service. Ensures that all pharmacy staff are accountable to the organization and decisions made that effect the consumer. Serves as the Pharmacist-in-Charge and is responsible for ensuring staff have appropriate licensing/certification/registration and adequate continuing education as well as developing competence assessment programs and ensuring staff perform duties and responsibilities with efficiency and safety. How you will make an impact: Primary duties may include, but are not limited to: Assists in ensuring that all Policy and Procedures as well as accreditation standards are followed. Keeps current with all State and Federal regulations regarding the practice of pharmacy and recommends changes. Assists in ensuring that the pharmacy provides optimal pharmaceutical services that meet all legal, accreditation, and certification requirements. Coordinate the provision of pharmacy services to patients in concert with other health professionals. Ensure achievement of standards of performance for personnel, adherence to all company Policy and Procedures, and compliance with federal, state, local and other applicable regulations. Select, train, develop and motivate a competent staff to meet and surpass goals and objectives. Serve as liaison between specialty pharmacy, hospitals, home health agencies and other health professionals. Serve as liaison between pharmacy and supporting departments in admissions, billing, and management personnel. Work with the corporate office to maintain all state permits and PIC requirements and all regulatory changes. Fiscal management of pharmacy expenses. Initiate, monitor and report on QA&I activities. Minimum Requirements: Requires an RPh and a minimum of 5 years pharmacy experience and a minimum of 5 years management experience; or any combination of education and experience, which would provide an equivalent background. Current active unrestricted state license to practice pharmacy as a Registered Pharmacist (RPh) in applicable state(s) required. Preferred Qualifications: PharmD. Experience leading a team. Specialty pharmacy experience highly. Prior experience with mail order and/or retail pharmacy compliance. Licensure in other states. Ability to lift up to 35 pounds. Knowledge of DEA, FDA and state regulations pertaining to handling of controlled substances. Experience interpreting compliance requirements and regulations. Experience working with State Boards of Pharmacy regarding complaints, issue resolution, inspection and central fill requirements. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

Way Mechanical is a mechanical contractor located in Nashville, Austin, San Antonio, Dallas, Houston, and Raleigh, North Carolina, and is one of the nation's largest and most experienced mechanical contractors. We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Way Mechanical is at the forefront of design build/design assist, pre-construction, commissioning, building information modeling, and quality control. Way Mechanical is currently seeking an experienced Service Manager to lead our team!Scope:Responsible for Technicians, including the Training, Scheduling, and Installation/Completion of the Account manager's projects and services in the highest quality and most effective manner possible. Provide supervision, safety, and technical support to the field technicians. Ensure quality in workmanship and profitability of the Team. Responsibilities:Operations/Procurement Accounting and AdministrationSupervise the performance of appointed mechanical service field staff. Review work order sales by invoice detailReview financial statements on a regular basis. Monitor job cost, budget, and overhead. Report on differences between forecast and actual results. Conduct Field staff performance appraisalsAssist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority with the support of the AR team. Physical Requirements:Employees in this position must be able to perform the essential functions of this job without imposing a significant risk of substantial harm to the health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.Company Benefits:Weekly PayReferral Bonuses Health Benefits401KProfit SharingCompany PhoneCompany Laptop or PC7 Days of Holiday Pay

What you'll be working on * Communicating by email, phone, and video call with our partners about marketing material, incentives, reporting on the adoption success, sharing best practices, answering questions * Scheduling and coordinating webinars with and for the Marketing and Events teams * Tracking invoices and payments in collaboration with Accounting * Developing and maintaining operations processes using tools like Excel and Smartsheet Responsibilities * Support the team in communicating with partners * Managing webinar calendars, confirming speakers and attendees * Ensuring invoices are sent on time and payments are received and recorded * Creating standardized templates and workflows to optimize daily tasks * Pulling data from various sources and running reports * Request vendor payment formsRequirements * Bachelor's degree or equivalent * 2+ years of experience in account management, partnerships, or sales * Strong communication, time management, and organizational skills * Proficiency with MS Office applications like Excel * Experience using project management or other tools like Smartsheet * Attention to detail and ability to multitask across different tasks100% remote, will work CST hours only looking for candidates in CST/EST 8:30-4:30 CST

Project Planning: Developing comprehensive project plans outlining objectives, scope, schedule, budget, resources, and deliverables.Budget Management: Estimating project costs, creating budgets, monitoring expenses, and ensuring projects are completed within budgetary constraints.Resource Allocation: Allocating resources efficiently, including materials, equipment, and personnel, to meet project requirements and timelines.Scheduling: Creating and maintaining project schedules, coordinating activities, and ensuring timely completion of tasks and milestones.Contract Management: Negotiating contracts with subcontractors, suppliers, and vendors, and overseeing contract execution to ensure compliance with project requirements.Risk Management: Identifying potential risks and developing mitigation strategies to minimize their impact on project objectives and outcomes.Quality Control: Implementing quality control measures, conducting inspections, and ensuring adherence to construction standards and specifications.Communication: Facilitating effective communication among project stakeholders, including clients, architects, engineers, subcontractors, and internal team members.Issue Resolution: Addressing issues and conflicts that arise during construction, providing timely solutions to keep the project on track.Safety Compliance: Ensuring compliance with safety regulations and standards, implementing safety protocols, and promoting a safe work environment for all project participants.Progress Reporting: Providing regular progress reports to project stakeholders, including status updates, milestones achieved, and any deviations from the project plan.Client Relationship Management: Building and maintaining strong relationships with clients, addressing their concerns, and ensuring their satisfaction throughout the project lifecycle.Change Management: Managing changes to project scope, schedule, and budget, assessing their impact, and obtaining necessary approvals for modifications.Documentation: Maintaining accurate project documentation, including contracts, permits, change orders, meeting minutes, and other project-related records.Closeout: Overseeing project closeout activities, including final inspections, documentation completion, and client handover, to ensure a smooth transition to the operational phase.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Strong Leadership: Effective project managers inspire and motivate their team members, providing clear direction, guidance, and support throughout the project lifecycle.Communication Skills: Clear and concise communication is crucial in construction project management. Successful project managers excel at communicating with various stakeholders, including clients, team members, subcontractors, and vendors.Organizational Skills: Construction projects involve numerous tasks, timelines, and resources. A successful project manager is highly organized, capable of prioritizing tasks, managing schedules, and coordinating resources effectively.Problem-Solving Abilities: Construction projects often encounter unexpected challenges and issues. A successful project manager is adept at identifying problems, analyzing options, and implementing solutions promptly to keep the project on track.Technical Knowledge: While not always required to be an expert in every aspect of construction, a solid understanding of construction principles, methods, and technologies is essential for effective decision-making and problem-solving.Risk Management Skills: Construction projects involve inherent risks, such as budget overruns, schedule delays, and safety hazards. Successful project managers proactively identify and mitigate risks to minimize their impact on project outcomes.Adaptability: Construction projects are dynamic and subject to change. Successful project managers are flexible and adaptable, capable of adjusting plans and strategies in response to changing project conditions or stakeholder requirements.Client Relationship Management: Building and maintaining strong relationships with clients is essential for project success. Successful project managers understand client needs and expectations, communicate effectively, and strive to exceed client satisfaction.Team Building and Collaboration: Construction projects require collaboration among diverse teams and stakeholders. Successful project managers foster a collaborative work environment, encourage teamwork, and leverage the strengths of each team member.Attention to Detail: Construction projects involve complex details and specifications. Successful project managers pay close attention to detail, ensuring that all aspects of the project meet quality standards and comply with contractual requirements.Financial Management Skills: Construction projects involve significant financial investments. Successful project managers have a solid understanding of project finances, including budgeting, cost estimating, and financial reporting.Commitment to Safety: Safety is paramount in construction. Successful project managers prioritize safety, implement safety protocols, and promote a culture of safety among all project participants.

The FI Sales Instructional Design Manager will work closely with the VP of Sales Enablement to create, develop, and implement high-quality training solutions that align with business goals and support Sales Associate development. This role involves conducting sales training needs assessments, integrating training activities to address identified gaps, and proactively delivering effective solutions.KEY DUTIES/RESPONSIBILITIESContent Development and Instructional Design Execution (50%)Lead the creation of sales eLearning and live training materials, including workshops, workbooks, facilitator guides, and learner guides, using solid instructional design methodologies and adult learning theories.Design and develop online training for an internal audience, including eLearning modules, videos, software simulations, games, quizzes, and just-in-time training, following instructional design methodologies such as ADDIE or SAM.Collaborate with SMEs and stakeholders to design, write, and create storyboards for eLearning modules.Produce high-quality eLearning modules using instructional design tools and publish them on the LMS platform.Conduct quality analysis, proofreading, and editing on completed deliverables.Research and select appropriate photo and image assets to enhance training projects.Assist in coordinating and executing live training events, including recording webinars and posting content on the LMS.Collaboration with Subject Matter Experts (25%)Work closely with subject matter experts and sales stakeholders to ensure that program content, learning objectives, and delivery modes meet the needs of the sales organization.Continuously evaluate course content for relevance and effectiveness.Continuously gather feedback from training participants and/or training leaders and assess post-training performance results.Sales Enablement Learning Management System (LMS) Management (15%)Ensure the LMS has the appropriate content available for the sales team in collaboration with the VP of Sales Enablement.Ensure the LMS is functioning effectively to support training initiatives.Process Management (10%)Drive and evaluate content presentation and design approaches, offering suggestions and alternative solutions to achieve the best possible outcomes.Implement process improvements to enhance the efficiency and effectiveness of training initiatives.EDUCATIONBachelor of Science or Bachelor of Arts or equivalent degree/certification in Instructional Design from an accredited university is preferred.EXPERIENCE2-4 years of experience designing eLearning modules for corporate training is required.Experience designing corporate training courses in the technology and/or digital industries is a plus.2-4 years of experience working within commercial operations, such as sales, marketing, operations, or human resources, is a plus.Experience in financial institutions is strongly preferred.KNOWLEDGE/SKILLS/ABILITIESProficiency in applying instructional design protocols and adult learning principles to develop blended learning approaches.EQUIPMENT/SOFTWARE UTILIZEDMS Office 360 Suite (Teams, Power Point, Word, Excel)Mindtickle experience preferredProficiency in one of the following; Adobe Captivate, Articulate 360, Camtasia, or similar instructional design software (required)DECISION MAKING Ability to set strategy and make out-of-box recommendations and solutionsBase Salary: $85,000 - $100,000Position is eligible for an annual bonus incentive program.The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community.As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at [email protected] . EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . #LI-KK1 #LI-REMOTE

GENERAL DESCRIPTION OF WORK:Responsible to the Director of Service Planning and Scheduling for VIA's service planning and scheduling functions. Assists the Director in divisional operations, including prioritization of major work assignments. Assists the Director in preparation of the division's manpower and budget activities. Organize, direct, and monitor the work in the Service Planning and Scheduling Department. Supervises and directs the activities of the service planners, data analysts, GIS analysts and service checker staff. Responsible for VIA's annual and five-year transit service plans, triannual transit service changes and annual National Transit Database (NTD) and transit performance reports. Coordinates Long Range Comprehensive Strategic Plan and High-Capacity Transit Corridor planning with the Strategic Planning department.ESSENTIAL FUNCTIONS:Develops, implements, updates and maintains overall integrated safety, security, emergency management, regulatory oversight and training programs and policies.Develops, maintains and oversees all programs, policy implementation, staff functions and operations of the department.Interfaces with executive leadership and employees at all levels in formulating VIA's specific training program that meets the needs of VIA and its operating employees.Plans, organizes and coordinates department activities, working collaboratively with internal customers.Develops, implements and monitors company-wide and department policies and procedures to assure consistency with good business practices, applicable policies, and Federal, State and local regulations.Develops leadership talent and other skills in subordinates through example, guidance, training and delegation.Fosters teamwork both within and across departments, improving communication channels and increasing company efficiency and effectiveness by conducting integrated training and development programs that have a customer service focus.Staffs, disciplines, counsels and monitors department personnel.Establishes and implements controls to assure compliance with department and company goals, budget, quality standards, performance standards and legal requirements.Demonstrates leadership among peers and subordinates by breaking down barriers, establishing consensus and building support for common goals.Conducts long and short-range planning for division.Maintains liaisons with individuals both inside and outside of VIA.Develops and maintains a timely and accurate reporting system designed to keep the President/CEO and Deputy CEO informed of department progress on achieving targets and program goals.Complies with all requirements imposed by the President/CEO, Deputy CEO and Board of Trustees in an efficient and professional manner.This job description excludes marginal functions that are incidental to performing the job. Other duties may exist.EDUCATION AND EXPERIENCE:A Bachelors (Master's Degree preferred) in Business Administration, Planning, Engineering, Economics, Finance, Transportation, or related field and at least 7 years of applicable work experience in transit and transportation planning and policy analysis, or an equivalent combination. This experience must include 3 years of transit service planning, and transit scheduling. Must be able to organize and direct the technical work of other planners, data analyst, and GIS analyst.ADDITIONAL REQUIREMENTS:Requires considerable initiative and independent judgement.Must be able to communicate ideas effectively and persuasively in writing and in oral presentations using graphics and statistics. Ability to maintain effective communications with people both inside and outside the VIA organization.Must have knowledge of operational service planning and transit scheduling.Knowledge of federal, state, and local rules and regulations that relate to transit and transportation policies and planning.Must be able to organize and direct the technical work of analysts, service checkers and planners.Must be familiar with the social, economic, and environmental impacts and benefits of public transportation.Must be able to understand complex cost/service relationship and quantify the impacts of transportation measures.Proficient in the use of data from the Bureau of Labor Statistics, U.S. Census, Bureau of Economic Analysis, Texas Commission on Environmental Quality, and other sources.Must have the ability to read and write semi-complex materials such as reports, reference manuals, and instructions.Some knowledge of emerging transportation and communications technologies is helpful as well as working knowledge of social, economic, and environmental issues relating to urban transportation.Ability to follow instructions and meet deadlines.Must be able to interact effectively with individuals at all levels of the organization, using tact, discretion and diplomacy.Must be able to perform research, reach independent judgments, and advise staff of the most advantageous course of action.Requires the ability to maintain confidentiality of sensitive information.Must be able to maintain good work attendance.Safety Accountability Statement:- Employees must consider safety in all tasks performed, as well as demonstrate safe judgment and decisions that not only maintain their own safety; but that of fellow employees and customers.- Demonstrate a professional commitment to assure compliance with all organizational policies, practices, and programs related to safety, health, and system security.- Employees have a responsibility to identify and report hazards, as well as potentially unsafe conditions, to your immediate supervisor or Safety Department.- Employees are responsible, and required, to stop a job/task to prevent an unsafe incident or act from occurring. This acknowledges the threat of potential injury, property damage and the opportunity for better judgment to be used.Must comply with and support VIA's EEO policies and the Diversity Program.PHYSICAL REQUIREMENTS:Physical ability required to be mobile, bend, stoop, stand, reach and occasionally lift objects weighing 5-15 pounds such as files, supplies and large reference books.WORK ENVIRONMENTS:Works in a normal office environment.Work involves deadlines, multiple priorities, and the cooperation of others.Work involves unusual and extended work hours including evenings and occasional weekends.Occasional off property travel required including overnight.Fieldwork and off-site meetings may be necessary.VIA Metropolitan Transit is an Equal Opportunity/Affirmative Action Employer.recblid 4qp5q61p9laqm8ylxug9ny2ipp0c0v

GENERAL DESCRIPTION OF WORK:Responsible for the efficient and effective operation of the ADA and Accessible Services Department. Directs the ADA paratransit eligibility determination process and related activities identifies federal, state and local statutory and regulatory requirements pertaining to transit service for persons with disabilities. Prepares plans, policies and procedures for compliance with statutory and regulatory requirements and works cooperatively with VIA departments to assure that plans are implemented and policies and procedures are followed. Collects, interprets and reports data relative to compliance goals and milestones. Collaborates in the development and analyses of service options and opportunities for persons with disabilities and related populations. Participates in the development of agendas and presentations for internal and public VIA meetings concerning transit services for persons with disabilities and related populations. Serves as VIA's designated ADA Coordinator. Represents VIA on external committees as directed.ESSENTIAL FUNCTIONS:Identifies and interprets Americans with Disabilities Act (ADA) requirements related to the design and delivery of transit service, including programs and facilities, and to the employment of persons who are disabled; identifies and interprets similar requirements derived from state and local legislation.Prepares internal plans, policies and procedures to assure VIA's compliance with ADA and similar state and local legislation.Works cooperatively with the VIA Leadership Group to achieve adoption/approval of disability-related plans, policies and procedures.Advises management personnel on the department-level implementation of disability-related plans, policies and procedures.Directs the process of reviewing and evaluating applicants for VIAtrans service eligibility.Directs other eligibility-related activities, including the recertification process; enforcement of the Late Cancellation/No Show policy; and travel training.Responds to appeals from customers and applicants regarding ADA paratransit eligibility and restrictions and Late Cancellation/No Show penalties.As needed, convenes and makes presentations to the VIAtrans Eligibility Appeals Committee and the Late Cancellation/No Show Appeals Committee.Collects data and information including CAF complaints, and prepares timely reports related to internal compliance with disability-related plans, policies and procedures. Develops and recommends remedial actions as appropriate.Reviews and responds to Reasonable Accommodation requests.Collaborates in preparing studies and analyses of transit service options and opportunities concerning the local disability community and related populations.Periodically reviews the VIAtrans Service Design Standards and recommends Policy and Procedural changes as appropriate.Participates in the periodic review and update of the VIA Accessible Transportation Customer Guide.Meets on a regular basis with the Manager of Paratransit Operations to review performance data and discuss options for direct and contract service delivery improvements.Meets on a regular basis with the Manager of Bus Service Operations to review service delivery issues related to line service passengers who are disabled.Meets on an as-needed basis with the Manager of Employment and Testing to review issues related to the recruitment and evaluation of candidates who are disabled.Serves as chair of the committee to consider Employee Accommodation requests.Meets on an as-needed basis with the Legal Department to discuss impacts of new regulations, regulatory findings and case law.Meets on an as-needed basis with other VIA managers to review and discuss issues related to the design of accessible programs and facilities; employment accommodations; customer outreach; and similar situations.Prepares and delivers reports to senior management regarding actual or proposed changes to federal, state and local requirements related to transit service accessibility.Participates in the development of agendas and presentation materials for quarterly meetings of the Ad Hoc Accessible Services Advisory Committee.Participates in the development of agendas and presentation materials for quarterly VIAtrans Forum meetings.Consults with staff at peer systems to discuss trends, problems and opportunities related to the design and delivery of transit service for persons who are disabled.Represents VIA on external committees related to the transportation of persons who are elderly and/or disabled and prepares reports and recommendations to the VIA Leadership Group as needed.Prepares and delivers public presentations related to VIA services in general and accessibility initiatives in particular.Hires, supervises and evaluates all departmental staff.Directs the activities of the Functional Assessment contractor.Maintains a positive and exemplary attitude with regard to customer service, safety and productivity; VIA initiatives to promote equality of opportunity and treatment; and all policies contained in the VIA Employee Manual.This job description excludes marginal functions that are incidental to performing the job. Other duties may exist.EDUCATION AND EXPERIENCE:Bachelor's degree and three (3) years of experience with programs or services targeted to persons who are disabled or an equivalent combination. Supervisory experience preferred. Must be able to attain an ADA Coordinator Certification within two (2) years.ADDITIONAL REQUIREMENTS:Must be conscientious, honest and efficient.Detailed knowledge of disability-related laws and regulations affecting VIA as a public entity; a major employer; and a provider of transit service.Must maintain and expand his/her knowledge base through printed material, internet resources, seminars and communication with transit industry peers.Ability to distill complex material and explain such material to a general audience.Excellent written and oral communication skills.Experience in presenting to and communicating with a large audience.Experience in achieving consensus among individuals and groups with divergent interests.The ability to establish and maintain relationships with leaders in the local disability community.Functional understanding of assistance techniques and disability etiquette.Ability to use basic office and communications equipment and word processing, spreadsheet and presentation software.Ability to become familiar with paratransit operations procedures, including scheduling and routing software.Ability to perform basic mathematical and statistical calculations.Ability to research and analyze data and information, draw reasonable conclusions and develop appropriate options and recommendations.Must be able to maintain good work attendance.Safety Accountability Statement:- Employees must consider safety in all tasks performed, as well as demonstrate safe judgment and decisions that not only maintain their own safety; but that of fellow employees and customers.- Demonstrate a professional commitment to assure compliance with all organizational policies, practices and programs; related to safety, health, and system security.- Employees have a responsibility to identify and report hazards, as well as potentially unsafe conditions, to your immediate supervisor or Safety Department.- Employees are responsible, and required, to stop a job/task to prevent an unsafe incident or act from occurring. This acknowledges the threat of potential injury, property damage and the opportunity for better judgment to be used.Must comply with and support VIA's EEO policies and the Diversity Program.PHYSICAL REQUIREMENTS:Physical ability required to be mobile, bend, stoop, reach and lift objects weighing 5-25 pounds such as files, supplies, equipment and large heavy reference manuals and books.WORK ENVIRONMENT:Primarily works in an office environment, with frequent travel to other offices within the VIA main campus.Work requires occasional travel to off-property meetings and to the Transguide facility.Work occasionally involves evening and/or weekend assignments.Work involves deadlines and multiple priorities.VIA Metropolitan Transit is an Equal Opportunity/Affirmative Action Employer.recblid vmqmuwt1whzhz5ktadi1axsmm8oe3l