Branch Manager Salary in San Antonio, TX

Under the leadership of the Senior Operations Manager. The Safety Coordinaor plans and coordinates the operations of an organization. The Safety Coordinator is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies. The Safety Coordinator must have the skills, knowledge and experience to coordinate all aspects of organizational lines of organization lines of business. Must have a Valid Drivers License and obtain/maintain security clearance. Schedule: Monday-Friday 8:00 am to 5:00 pm Must be able to work a flexible schedule to include weekends, evenings and holidays as needed.   Responsibilities: Responsible for providing a safe and positive teamwork environment in support of the organization’s objectives, mission and core values to provide employment opportunities for individuals with significant disabilities. Implements a safety and health program that complies with EM 385-1-1 and applicable OSHA, DOD, Armed Forces Branch/Branches, Federal, state, and local safety, environmental and health requirements; Implements a written site-specific Accident Prevention Plan (APP) in accordance with Appendix A, EM 385-1-1. Develops organizational strategies by identifying and researching root cause analysis and provides contributing information and recommendations that are in line with organizational objectives. Fully implements and manages all phases and provisions of the TRDI Safety Control and Safety System and related documents; is the liaison with parties outside the organization on all matters relating to Health and Safety. Provides updates on the performance, and needed improvements, of the Safety System to Senior Management. Audits the suitability and effectiveness of the company’s Safety System and reviews and approves all Safety System documents; identifies and provides annual training needs for all personnel across the organization. Writes Policies and Standard Operating Procedures when work steps are necessary for establishing, implementing, and maintaining the company Safety System. Manages the organization’s worker’s compensation program; report and review all job related injuries; Provides project managers with the proper documentation to execute an investigation on all job related incidents. When a trend of job related injuries occurs, provide project managers with proper training tools to prevent or minimize incidents. Assist project managers on making accommodations for employees that return to work with working restrictions.  Establish standardized work schedules which allow stakeholders the ability to actively monitor their budgeted hours and AbilityOne Ratios. Monitor the performance evaluation process to ensure it is effective, and that all evaluations are completed on time. Coordinate and monitor the work of various job sites involved in Janitorial Services, Grounds Maintenance, Postal Service Center/Official Mail Center operations, Alert Services, Transient Aircraft Maintenance operations, Landscaping Services, Mess Attendant Services, Furnishings Management Office and Contractor Operated Parts Store operations. Monitor and ensure all contract deliverables are identified, prepared, and on schedule. Perform monthly reconciliations of fixed assets to include vehicles, equipment (major and minor) and machinery through the use of Manager Plus software. Reports to Director of Risk Management and Corporate. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Professional

We are seeking a Full-Time Teller for the Ingram Branch. The role of the Teller is to provide professional and quality service to members, complete requests promptly, resolve issues and provide accurate information. This role is expected to be familiar with and have an understanding of all deposit and loan products, branch policies, procedures, and regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience while using good judgment when processing cash transactions, negotiable items, and communicating with members. In addition, this role requires you to use resources effectively and efficiently to fulfill the member’s needs. If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager. If you have customer service experience, you should apply right away! Highlights: Processing transactions accurately and efficiently Demonstrate a professional, knowledgeable, and positive attitude to enhance member experience Actively participate in all efforts that support our Greeting Standards and create a welcoming environment Apply best practice processes to ensure optimal audit results that include error-free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids/procedures, and any operational quality control reports Follow appropriate organization Policies and Procedures to ensure compliance to minimize risk exposure including financial responsibility, operational, reputation, and regulatory Experience:     Required 1 year of customer service experience 1 year of cash handling experience Education:     Required High School Diploma or Equivalent Skills & Knowledge:     Required Capable of carrying out a given task with all details necessary to get the task done well Works well as a member of a group Devoted to a task or purpose with loyalty and or integrity Shows intense and eager enjoyment and interest Excellent verbal and written communication Ability to work various shifts Ability to travel to various branch locations Attention to detail Excellent customer service Inspired to perform to take on more responsibility Inspired to perform well by the ability to contribute to the success of a project and/or the organization   Schedule: Monday - Friday from 7:30 am-4:30 pm, 8:30 am-5:30 pm, 9:30 am-6:30 pm, and rotating Saturdays from 8:30 am-12:30 pm Level of Work: 1B Starting Minimum: $17.44 Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.   Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Customer Service

We are seeking a Full-Time Teller for the Bandera Branch. The role of the Teller is to provide professional and quality service to members, complete requests promptly, resolve issues and provide accurate information. This role is expected to be familiar with and have an understanding of all deposit and loan products, branch policies, procedures, and regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience while using good judgment when processing cash transactions, negotiable items, and communicating with members. In addition, this role requires you to use resources effectively and efficiently to fulfill the member’s needs. If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager. If you have customer service experience, you should apply right away! Highlights: Processing transactions accurately and efficiently Demonstrate a professional, knowledgeable, and positive attitude to enhance member experience Actively participate in all efforts that support our Greeting Standards and create a welcoming environment Apply best practice processes to ensure optimal audit results that include error-free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids/procedures, and any operational quality control reports Follow appropriate organization Policies and Procedures to ensure compliance to minimize risk exposure including financial responsibility, operational, reputation, and regulatory Experience:     Required 1 year of customer service experience 1 year of cash handling experience Education:     Required High School Diploma or Equivalent Skills & Knowledge:     Required Capable of carrying out a given task with all details necessary to get the task done well Works well as a member of a group Devoted to a task or purpose with loyalty and or integrity Shows intense and eager enjoyment and interest Excellent verbal and written communication Ability to work various shifts Ability to travel to various branch locations Attention to detail Excellent customer service Inspired to perform to take on more responsibility Inspired to perform well by the ability to contribute to the success of a project and/or the organization   Schedule: Monday - Friday from 7:30 am-4:30 pm, 8:30 am-5:30 pm, 9:30 am-6:30 pm, and rotating Saturdays from 8:30 am-12:30 pm Level of Work: 1B Starting Minimum: $17.44 Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.   Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Customer Service

Why USAA?Let's do something that really matters.We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing.Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.The OpportunityWe are currently seeking dedicated professionals to work in our San Antonio office for future insurance sales and customer service opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply.As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.What you'll do:Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.Maintain required Property & Casualty license and state registrations.Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:High School Diploma or GED equivalentUS military experience through military service or a military spouse/domestic partner (current or former)Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance productsAbility to prioritize and multi-task, while navigating through multiple business applicationsAbility to apply knowledge and understanding of insurance regulatory and compliance requirementsAcquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiringWhat sets you apart:1 year of customer contact experience in a needs-based sales environment6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to faceThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $45010 - $46010.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Relocation assistance is not available for this position.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position is on-site: San Antonio, TX Position Summary: Provides optimum customer service which exceeds customer's expectations. Maintenance and enhancement of existing business and obtaining new business; to service the customer in one contact. Take personal responsibility for every order to ensure that the customer's requirements are met from the initial order receipt until the product is delivered, invoiced and the customer is satisfied. This position serves as a stepping-stone towards an inside sales role, making it ideal for individuals with a passion for driving sales results from within the organization. Primary Accountabilities (Essential Duties): Communicates with customers by phone, email, fax, or in person on order/delivery status, stock issues, change orders, and service issues. This includes internal customers. Reviews all problems or issues with the appropriate department(s) and helps to find a suitable resolution. Processes EDI as well as emailed, faxed, phoned, and written sales orders. Processes Daily load shipments and LTL orders. Coordinates with the shipping department. Process Return Authorizations (RMAs.) Processes daily receiving, archives POD paperwork, and assorted data entry. Be an expert on our product lines to provide product recommendations and technical advice to our customers. Make proactive outside phone calls to prospective customers. Cultivate strong customer relationships to encourage trust and loyalty. Work with customers to better understand their needs and goals. Set and meet sales goals and objectives set by leadership. Support outside sales team. Assist the customer and/or Territory Sales Manager with any inquiry or problem concerning their orders. Provide prompt and efficient response and resolution to each inquiry; such inquiries or problems could involve quality, coordination of deliveries, availability of product, customer pricing and/or billing, etc. Ensuring that customers are satisfied with products or services. Troubleshooting common issues with a product or service. Working with a team of CSRs and other departments to find appropriate solutions. Perform other duties as assigned. Coordinates customers' needs with other departments as required to ensure the need is met, i.e., special orders, shipping, or production instructions. Liaison between departments internally to provide information in response to inquiries. Perform other duties as assigned. Position Qualifications: To perform this job successfully, an individual must be able to perform each primary accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education / Experience: (an equivalent combination of education and experience required to successfully complete the primary accountabilities is indicated below) Degree: HS Diploma or GED. Bachelor's degree preferred or 3 years' experience in a similar role, including inside sales or customer service Years of Experience: 3-5 Area: Sales or Customer Service, preferably in a manufacturing or warehouse Competencies / Technical Skills: Core Competencies: Managing Performance; Building Collaborative Relationships; Customer Orientation; Result Orientation; Personal Credibility, Analytical Thinking Organizational Competencies: Excellent communication skills, proficient problem-solving and multi-tasking skills, attention to detail, ability to promote teamwork among peers is a must. Ability to answer a high volume of calls and/or emails daily. Additional Position Competencies (max 4): Excellent communication skills, both verbal and written Proficient problem-solving and multitasking skill Team player and thrive in a collaborative team environment Ability to answer a high volume of calls and/or emails daily Technical Skills: Proficient in Microsoft Office applications such as excel and word. Experience with Enterprise Resource Planning (ERP) Systems such as Syteline, Oracle, and SAP. Licenses / Certifications: None Physical Requirements:Sit for long periods of time. Work Conditions Environment: Field Office Travel: Special Work Conditions: N/A Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

We are seeking a Full-Time Teller for the Vance Jackson Branch. The role of the Teller is to provide professional and quality service to members, complete requests in a timely manner, resolve issues and provide accurate information. This role is one that is expected to be familiar with and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience while using good judgement when processing cash transactions, negotiable items, and communicating with members. In addition, this role requires you to use resources effectively and efficiently to fulfill the member’s needs. If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager. If you have customer service experience, you should apply right away! Highlights: Processing transactions accurately and efficiently Demonstrate a professional, knowledgeable and positive attitude to enhance member experience Actively participate in all efforts that support our Greeting Standards and create a welcoming environment Apply best practice processes to ensure optimal audit results that include error-free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids/procedures, and any operational quality control reports Follow appropriate organization Policies and Procedures to ensure compliance to minimize risk exposure including financial responsibility, operational, reputation, and regulatory Experience:     Required 1 year of customer service experience 1 year of cash handling experience Education:     Required High School Diploma or Equivalent Skills & Knowledge:     Required Capable of carrying out a given task with all details necessary to get the task done well Works well as a member of a group Devoted to a task or purpose with loyalty and or integrity Shows intense and eager enjoyment and interest Excellent verbal and written communication Ability to work various shifts Ability to travel to various branch locations Attention to detail Excellent customer service Inspired to perform to take on more responsibility Inspired to perform well by the ability to contribute to the success of a project and/or the organization   Schedule: Monday - Friday from 7:30am-4:30pm, 8:30am-5:30pm, 9:30am-6:30pm, and rotating Saturdays from 8:30am-12:30pm Level of Work: 1B Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.   Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Customer Service

This work can be performed at any of our four branches: Price, UT - Rock Springs, WY - Idaho Falls, ID - San Antonio, TX.BODEC, Inc. is seeking talented and experienced Industrial Project Supervisors and Project Managers to join our team. This role will be pivotal in overseeing medium to high voltage industrial applications with a focus on substation work. As a key member of our team, you will ensure the successful execution of projects, maintain safety standards, and foster strong relationships with clients and subcontractorsKey Responsibilities:Oversee all aspects of project execution, including coordinating and managing multiple subcontractors on-site.Ensure compliance with safety regulations and best practices, recognizing electrical hazards and implementing risk mitigation strategies.Interpret blueprints and contractual terms to ensure project specifications are met.Maintain project schedules and budgets.Build positive relationships with clients, subcontractors, and other stakeholders throughout the project lifecycle.Address client concerns promptly and ensure subcontractors adhere to project requirements and standardRequirements:Must posses an active state-licensed electrical journeyman cardStrong MV-HV industrial knowledge & experience, with a focus on substation workAbility to lead and motivate teams effectivelySolid comprehension of blueprints and contractual termsStrong communication and interpersonal skillsMust be willing to travelWhat we offer:Profit share eligibility on jobs workedPer diem per day workedTravel time paid from branch location7 paid holidaysPTO accrual; graded schedule for years of service401(k) matchingInsurance benefit package - Health, Dental, Vision, Life, Disability

Job TitleBranch ManagerLocationSan Antonio, TexasDescriptionGENERAL PURPOSEManage the daily transportation operations of a location and/or distribution center. Interact with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions. Conduct necessary audits to ensure federal and state regulatory compliance as well as DFA programs and policies. Develop and promote safety, customer service, and operational excellence.JOB DUTIES AND RESPONSIBILITIES· Manage transportation and/or distribution operations activities in compliance with company and regulatory rules and regulations, including operational efficiency, safety, and a professional and organized atmosphere· Monitor daily operations to make necessary adjustments while effectively communicating with members or customers, drivers, dispatch, and/or other DFA transportation or distribution locations· Monitor and control costs for labor, supplies, and maintenance; approve expense reports and department expenditures within established guidelines· Analyze and document business processes and problems; develop solutions and procedures to improve the operating quality and efficiency with the department and with other operating facilities· Establish positive working relationships with members or customers to ensure optimal service· Hold supervisors and drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; handle escalated customer inquiries/concerns or internal issues· Assist in environmental, safety, and transportation compliance and reporting for assigned location; direct staff in the preparation and distribution of operational reports (KPI’s)· Inspect and schedule fleet maintenance to ensure preventative maintenance/repairs are done in a timely and efficient manner; ensure equipment is maintained and cared for properly· Interview and hire new employees and identify training needs to continually develop and improve the workforce in conjunction with human resources· Function as a resource and coach to transportation supervisors. Support employees to reach performance expectations through training and coaching. Establish and communicate department goals.· Work with leadership and/or human resources on investigations and corrective actions in response to injuries, accidents, audits, or employee concerns.· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as requiredRequirementsEDUCATION AND EXPERIENCE· High School Diploma or equivalent· Undergraduate degree preferred· 5 to 8 years of distribution, logistics, and/or transportation experience, including team leadership or supervisory experience· Certification and/or Licenseo Class A commercial driver’s license in state of residence as requiredo Have or able to obtain tanker endorsement, as required, and within 30 days of employment, as requiredo Have or able to obtain doubles or triples endorsement as requiredo Have or able to obtain state issued milk sampler/hauler license as requiredo Have current medical card as requiredo May be required to obtain and maintain other certifications and/or licenses for continued employmentKNOWLEDGE, SKILLS, AND ABILITIES· Solid knowledge of dairy industry production practices, processes, regulations, and equipment· Solid knowledge of distribution and transportation practices· Strong understanding of DOT transportation regulations related to lawful operation· Solid understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP)· Knowledge of geographic area (pick-up and delivery area)· Knowledge of principles and practices of supervision, training, and personnel management· Skill in leadership, coaching, and team building· Able to use company computer applications, such as Microsoft Word and Excel, routing software, telematics and handhelds· Able to communicate clearly and effectively, both verbally and in writing· Able to adapt and manage to change effectively· Able to determine direction though ambiguous situations· Able to consider impact of actions and decisions on employees, coworkers, and customers· Able to multi-task and problem solve· Able to handle challenging or conflict situations with tact and professionalism· Able to organize time, energy, and activities effectively to achieve goals (i.e., organizational skills)· Able to interact positively and work effectively with others (interpersonal skills)· Able to demonstrate strong initiative and follow through on day-to-day responsibilities· Able to prioritize and meet deadlines· Must be able to read, write and speak EnglishAn Equal Opportunity EmployerPay RangeCompetitive

Why USAA?Let's do something that really matters.We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing.Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.The OpportunityWe are currently seeking dedicated professionals to work in our San Antonio office for future insurance sales and customer service opportunities in 2024.We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply.As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.What you'll do:Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.Maintain required Property & Casualty license and state registrations.Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:High School Diploma or GED equivalentAbility to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance productsAbility to prioritize and multi-task, while navigating through multiple business applicationsAbility to apply knowledge and understanding of insurance regulatory and compliance requirementsAcquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiringWhat sets you apart:1 year of customer contact experience in a needs-based sales environment6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to faceUS military experience through military service or a military spouse/domestic partnerThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $45010 - $46010.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Relocation assistance is not available for this position.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values