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Website Manager Salary in San Antonio, TX

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Administrative Manager

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Agency Manager

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Analytics Manager

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Application Development Manager

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Area Manager

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Asset Protection Manager

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Assistant Manager

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Assurance Manager

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Branch Manager

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Building Manager

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Campaign Manager

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Certification Manager

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Chef Manager

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Chief Operating Officer

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Collection Manager

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Compensation Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Customer Experience Manager

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Department Manager

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Deployment Manager

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Design Manager

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Development Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Hotel Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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International Manager

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Loan Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Practice Manager

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Process Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Release Engineer

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Reporting Manager

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Resident Manager

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Revenue Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Zone Manager

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Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.
Care Manager - Case Management - PRN
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:The Care Manager (CM) PRN works in collaboration with the patient/family, physicians, and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating, and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating the efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies, and procedures, and continually assures regulatory compliance.The CHRISTUS Children’s Hospital, established in 1959, was the first children’s hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children’s hospital in San Antonio. 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Manager Environmental Care and Safety - Environmental Safety
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:Implement, oversee, and adapt policies and programs to improve the organization's environmental and safety performance, ensure it complies with current and future regulations and standards, and protect its reputation. Manage EHS activities to ensure the organization complies with EHS regulations as well as internal environmental policies. These activities may include: monitor EHS performance, identify risks or areas for improvement; conduct safety audits and on-site inspections to identify workplace hazards; investigate environmental incidents; prepare reports and recommendations; implement waste management programs; develop and deliver EHS training programs; manage relationships with community or environmental stakeholders. Research, evaluate, and recommend changes to improve EHS performance. Provide expertise and advice on EHS issues to area managers. Maintain relationships with the community, environmental groups, or other stakeholders impacted by the EHS performance of the organization. Stay current with environmental regulations so the organization's EHS policies remain current and relevant. Lead, direct, evaluate, and develop a team of EHS professionals.CHRISTUS Santa Rosa Hospital - Medical Center (CSRH-MC), located in the South Texas Medical Center, provides a high-level of care through compassionate hands, experience physicians, and advanced technology, including the da Vinci Surgical Robot System and the Mako Robotic-Arm Assisted System. Services at the 178- bed facility include Acute Care of the Elderly Unit, cardiology, diabetes care, emergency care, general surgery, kidney transplantation at the CHRISTUS Transplant Institute, orthopedics, outpatient rehabilitation and aquatic therapy, Senior Behavioral Health Center, urology, and the Wound Care and Hyperbaric Center.Requirements: Bachelor’s Degree in Engineering or equivalent level of educationKnowledge of Joint Commission, CMS and other laws/regulations, Life Safety Code (NFPA101) highly preferredSpecialized knowledge of building systems, utility systems, and fire protection systems (smoke detection and sprinklers) desiredProficient in Microsoft Office Suite of products, strong writing skills and multi-project management skills requiredManagerial experience requiredExperience in leading multi-facility EOC and Safety InitiativesMinimum 5 years experience with Hospital EnvironmentCurrent certification and/or licenses registration in a field related to plant, technology, and safety management (i.e., Certified Health Care Facilities Management (CHFM) or Certified Health Care Safety Professional (CHSP)Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Manager Registered Nurse - Pedi Administrative
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:Assumes primary responsibility for effective implementation of nursing and business operations for CSR Emergency Room (Bitters/Banders). The nurse manager affects departmental outcomes through interpretation, implementation, and evaluation of hospital and departmental outcomes philosophy, policies, and procedures. Facilitates intra and interdepartmental communication and collaboration to promote excellence in patient care and enhance patient outcomes. Effectively manages utilization of staff and material resources so that the most therapeutically effective patient care is provided in a cost effective manner. Promotes the professional development of patient care and administrative support staff assigned to the clinic.The CHRISTUS Children’s Hospital, established in 1959, was the first children’s hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children’s hospital in San Antonio. Our highly specialized services meet the unique medical needs of children, from Pediatric and Neonatal Intensive Care to Children’s Emergency Services, the latest treatments for deformities of the spine including titanium rib implants and halo traction, a Heart Center, a specialized asthma program, a highly regarded Cancer and Blood Disorders Center, and growing maternal services to include consultation, delivery, and maternal fetal medicine.Requirements:Bachelors degree required. Graduate of an accredited school of nursing is required.5 years clinical nursing experience required 5 years of ambulatory services preferredCurrent RN Licensure to practice nursing in the state of Texas CPR Certification (AHA)Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Manager RN, Registered Nurse - Stone Oak Surgery Center
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:Assumes primary responsibility and 24/7 accountability for effective implementation of nursing practice and operations for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse manager affects departmental outcomes through interpretation, implementation, and evaluation of hospital and departmental philosophy, goals, policies, and procedures. Facilitates intra and interdepartmental communication and collaboration to promote excellence in patient care, patient experience and patient outcomes. Effectively manages utilization of staff and material resources so that the most therapeutically effective patient care is provided in a safe and cost effective manner. Promotes the professional development of patient care and administrative support staff assigned for areas.Responsibilities: Participates in the establishment and implementation of yearly goals for the units.Monitors operations of the unit. Measures progress towards goals, identifying problems and taking corrective actions.Serves as an advocate for patients/families, assuring that patient/family rights are respected, patient satisfaction issues are addressed, and associates adhere to the core values of the corporation.Directs patient care in compliance with regulatory standards such as Joint Commission and state licensure requirements.Participates in the development, communication, and implementation of nursing and organizational policy and procedure.Participates on intra and interdepartmental committees and task forces which are focused on improving patient care.Collaborates with other Department Managers and Hospital Leadership to resolve unit/staff issues.Participates and directs staff in hospital plans for emergency and disasters.Develops, communicates and updates unit(s), standards, protocols, policies and procedures to meet trends in nursing practice and patient services.Collaborates with Human Resources to recruit and hire qualified associates.Counsels, guides, and disciplines associates to enhance patient care through compliance with established hospital policies and procedures.Evaluates staff job performance on a timely basis and in a manner that recognizes associate's accomplishments, enhances performance and facilitates professional development.Provides HR with information to maintain associate files with current licensure, credentialing records, certifications, orientation documentation, skills checklists, and continuing education requirements.Facilitates and encourages staff participation in the professional practice model.Confronts and resolves conflicts involving staff, physicians, patients/families, interdepartmental and intra departmental issues.Empowers associates through effective delegation, maintaining accountability.Directs and ensures staff participation in process improvement activities for the unit/hospital.Conducts regularly scheduled staff meetings which address unit issues, process improvement, and safety; Ensures staff meeting minutes are available on a timely basis.Establishes and enforces with staff a method for ongoing maintenance and upkeep of the unit supplies and equipment.Maintains and ensures documentation of quality control aspects of the clinic(s) (e.g. POCT logs, refrigerator temps, etc which are required by Joint Commission)Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.Maintains core staffing within established guidelines that assure patient safety and considers skill mix and experience of staff.Oversees daily staffing of the unit and collaborates with Lead Associates on the development and revision of the staffing schedule.Ensures assessment of competency of all associates as a part of the orientation program and on an ongoing basis.Identifies, plans, develops and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.Identifies, plans, develops methods to meet the educational needs of the patient population.On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the unit.Assures effective and appropriate utilization of material and human resources,Reviews financial and productivity management reports and takes appropriate actions. Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the age specific and developmental needs of patients served by the department. Appropriately reviews patient assessment, treatment, and/or care methods performed by nursing to accommodate the unique physical, psychosocial, cultural, spiritual, age specific and other developmental needs of each patient served.Demonstrates adherence to the Mission and CORE values of CHRISTUS Health System. GG. Performs other duties as assigned.Requirements:Bachelor's DegreeRN License in state of employment or compactBLSWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Program Manager Patient Relations - Patient Relations
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:The Program Manager Patient Relations and Safety contributes to the quality and safety of health care delivery by serving as a single point of contact for the patient/family when a concern involves multiple departments/units, answering questions, assuring their concerns are addressed, and compassionately guiding them through their hospital experience. This position is responsible for facilitating the investigation and resolution of patient/family complaints/grievances that cannot be resolved at the point of care. This position is also responsible for assuring that any grievance is addressed in compliance with regulatory requirements. In addition, this position is responsible for advocating for patients by providing information on the patient/family involvement in their care and on the mechanisms for reporting a safety/care concern. This position is also responsible for the facilitation of performance improvement processes and patient safety initiatives to support continuous improvement in the provision of safe, quality patient care throughout CHRISTUS Santa Rosa Health Care. This position will monitor and coordinate responses to assigned regulatory compliance issues relate to performance improvement and patient safety.CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.Requirements:Nursing – LVN/RN or/equivalent healthcare related fieldKnowledge of Windows, Internet, E-mail, Meditech, Microsoft Word and Word Perfect and other software is required. Computer skills necessary to access Patient Compliant Form using demographic information from the Meditech Program to process patients and families concerns. Familiar with word processing software for internal and external correspondence. Internet skills required to support patient satisfaction program.Other office machine equipment knowledge required, i.e. fax machines and copiers.Understands the complexity of the health care environment. Organizational ability necessary to effectively coordinate a variety of detailed oriented activities simultaneously.Possesses professional interpersonal communication skills (verbal and written). Demonstrates diplomatic problem-solving abilities while working with multiple departments.Establishes priorities accurately and effectively in meeting the needs of patients and families. Able to identify problems and implement solutions relative to customer service. Respects confidentiality of patients, families and their records.At least three years experience in the health care environment in a position that provided interaction and problem solving situations with patients and families, management team members, administration and physicians.Licensed Vocational Nurse/Registered Nurse with a valid Texas license required, if applicableMay be required to work hours other than those normally scheduledBilingual skills (English/Spanish) strongly preferredMust hold (or obtain within 60 days of hire) Notary Public Commission in the State of Texas to provide services to patients, families, associates and physicians.Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Manager Security - Children's Hospital
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:Uniformed position at all times. Security Manager is a working supervisor who is responsible for planning, implementing, administering, supervising, and assuming responsibility for the Security Department activities to provide a safe and secure environment for patients, visitors, and employees on hospital property. May be responsible for multiple CHRISTUS Health locations. The Security Manager must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.Responsibilities:Supervises the activities of the employees of the Security Department and demonstrates professionalism.• Reports to the Director, Security Operations on a weekly basis with a professional working relationship.• Prepares work schedule and schedules time off in accordance with departmental and CHRISTUS policy; assures appropriate work coverage.• Reviews time sheets for accuracy and turns in to payroll on a timely basis. Verifies time sheets, justifies overtime, and approves time sheets.• Conducts Associate performance reviews in accordance with CHRISTUS Health policies and procedures in a timely manner ensuring fairness.• Counsels Associates and recommends disciplinary action if need arises.• Interviews and recommends candidates for employment in accordance with established policies and procedures.• Conducts departmental staff meetings and offers on the job training on a continual basis to officers/staff.• Tracks Associate performance in areas of patrol/enforcement/report writing, customer service functions, and directs improvement as needed.Prepares, implements, and adheres to the department budget.• Works with Director, Security Operations to accurately complete the departmental budget within specified time frame for capital equipment, supplies/other expenses, and staffing.• Monitors approved departmental budget and hours.Performs follow-up investigations on all incidents pertaining to location security. Reports any safety and fire hazards to the appropriate department. Plans undercover internal investigations as need arise.• Conducts follow up investigations on variance reports concerning losses, accidents, injuries, and requests by Quality Assurance, Risk Management, Administration, and Human Resources.• Conducts inspections of various departments along with a member of the Safety Committee to expose any safety or fire hazard.• Conducts new Associate orientation.Performs miscellaneous duties.• Procures supplies, equipment, and maintenance or replacement of equipment.• Develops/implements departmental policies and procedures manual.• Keeps up to date on new laws and regulations in the field of law enforcement through contacts with the appropriate local Police Department and local law enforcement agencies. • Creates a welcome atmosphere, answers telephone, relays messages, and maintains open channels of communication.• Is responsible for parking and traffic control. Keeps up to date Associate vehicle stickers and records.• Maintains appropriate departmental records and reports.• Performs duties of Security Officer as need arises.• Makes recommendations to Director, Security Operations in the area of security, loss prevention, and equipment.• Reviews and approves departmental reports.Assumes responsibility for self-regarding knowledge of policies, manuals, and communications. Takes responsibility for self-growth and job improvement.Education/Skills: Bachelor’s degree preferred or a Bachelor’s degree in Criminal Justice/Law Enforcement/Security Management preferred or equivalent security experience, preferably in healthcare setting. Experience:Five years of experience in law enforcement and/or security with supervisory experience. Must have a thorough knowledge of applicable state laws. High code of ethics, honesty, and courtesy. Must be able to remain rational and calm under stress. Required to demonstrate proficiencies in all patient age categories. Must be capable of managing multiple tasks simultaneously. Excellent written and verbal communication skills (English). Licenses, Registrations, or Certifications:Must be a current Level 3 Security Officer (Texas) prior to hire or appointment.Must complete IAHSS Supervisors Course within one (1) year of appointment or hire. Required to obtain professional certification of CHPA or CPP within one year of appointment. Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist. Will be required to take random drug test screening. Must have/maintain valid driver’s license. Prior to their date of hire and may not wear their weapon on duty until 1) the officer’s commission card is active 2) the officer’s commission card is in the possession of the security officer 3) the CHRISTUS Vice President of Security has issued a letter of authorization to carry a CHRISTUS Health Security assigned weapon while on duty to the officer. Only weapons assigned by CHRISTUS Health Security may be worn while on duty. Verbal De-escalation training must be completed within 60 days of hire. Must obtain Basic Life Support (BLS) within 60 days of hire from the American Heart Association. Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued. Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Student Services Program Manager
Hispanic Association of Colleges and Universities, San Antonio
Description:SUMMARYUnder the direct supervision of the Director of Student Services and PK-12 Initiatives, the Program Manager will be at the forefront of program development, implementation, management, and evaluation, ensuring our mission is translated into actionable and effective programs that deliver tangible results. The Program Manager will work collaboratively to support the work of the Student Services and Student Success departments by assisting in the planning, coordinating, and execution of various logistical, administrative, and programmatic elements for HACU's student and community events and services. The Program Manager will work closely with HACU staff, community partners, college partners, and PK-12 partners to offer educationally enriching events and services. The Program Manager must demonstrate a passion for HACU's mission and the audiences it serves.HACU'S MISSION:To Champion Hispanic Success in Higher EducationThe Hispanic Association of Colleges and Universities fulfills its mission by:promoting the development of member colleges and universities;improving access to and the quality of post-secondary educational opportunities for Hispanic students; andmeeting the needs of business, industry and government through the development and sharing of resources, information, and expertise.BENEFITSHACU offers a friendly work environment and a generous company-paid benefits plan.15 company paid holidays.Employer-paid Group-Term Life, AD&D, Long-Term and Short-Term Disability benefits.Generous employer-paid contributions toward healthcare, dental, and vision plan expenses.403(b), employer contributions (no match required) starting at six months of service.Employee Assistance ProgramOptional Dental, Vision, Legal and Identity protection, and optional Accident, Cancer, Hospital Indemnity, and Dependent Life Insurance plans.HACU does not provide hourly rates or salary estimates to external job boards for any of the positions posted on our website. If you see an hourly rate or salary estimate on an external job board, please note that it was not provided by HACU and may not reflect our internal compensation structure, which is commensurate with the qualifications and experience of the candidate.EDUCATION and/or EXPERIENCEBachelor's degree in Education, Public Administration Social Work, Business Administration or a related field from an accredited college or university.A minimum of two years of experience in student development, community outreach, and/or program management within a nonprofit organization.Experience working in the PK-12 and/or college-level environment is preferred, but not required.Effective communication skills, both in verbal and written form. Able to proofread documents for accuracy, grammar, and clarity. Ability to speak effectively before small and large groups. Spanish language proficiency is preferred, but not required.Must be proactive, organized, and professional, with excellent interpersonal skills and the ability to communicate with individuals and groups from diverse backgrounds in a manner that is consistent with HACU's culture, mission, and objectives.Ability to complete simple mathematical computations with accuracy and record and analyze financial or other quantitative data. Familiarity with budgeting processes and financial record keeping preferred, but not required.Previous experience working with grants, identifying grant opportunities, and/or grant writing is preferred, but not required.Proficiency with Microsoft Office Word, Excel, PowerPoint, Teams, and other virtual meeting tools is required (i.e., Zoom/Teams, forms, presentations, infographics, perform document merges, data entry, database creation, maintenance and management, and report generation.) Experience with social media, digital communication tools, and website management preferred. Experience with LMS, CRM, and/or Design Tools is highly desired.Strong organizational, planning, and problem-solving skills, with the ability to manage multiple projects simultaneously and anticipate, manage, and resolve conflict.Ability to provide student and program assessment, data collection, management, data analysis, develop reporting systems to evaluate programs, and utilize data to innovate and drive continuous improvement.Requirements:QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.ESSENTIAL DUTIES AND RESPONSIBILITIESWorks collaboratively and strategically in a team environment with all levels of professional, technical, and administrative staff to ensure the fulfillment of HACU's mission, goals, and objectives.Designs, implements, manages, and evaluates educational programs in alignment with the organization's mission and goals.Coordinates with internal teams and external partners to ensure workshops, seminars, and webinars meet or exceed standards. Including but not limited to, venue set up, materials preparation, organizing and maintaining program documentation, participant records, schedules, and correspondence to internal and external stakeholders.Handle inquiries and provide information to stakeholders regarding program services and activities.Conducts research to support program goals and initiatives.Assists the Director of Student Services and PK-12 Initiatives with recruitment, marketing, and communication for programs and services.Coordinate and oversee daily operation of various department activities to ensure effective service delivery.Collaborates with HACU's Communications and Marketing department to promote programs and increase engagement.Develop and implement internal controls and comprehensive project documentation, including program guidelines, training materials, and reports.Regularly report on program and project milestones, outcomes, and challenges.Lead continuous improvement efforts by gathering feedback, analyzing program data, and making data-driven recommendations for program and process improvement.Organize and maintain program documentation.Process and track program related expenses in accordance with grant and HACU finance policies and guidelines.Provides resources to students seeking to advance their careers and leadership roles.Assists with the review and tracking of scholarship applications.As requested, will provide department support in the coordination of the selection process and/or participate in the selection process.Ensures the equitable and transparent selection of scholarship recipients based on established criteria.Evaluates program applications and participates in the selection process based on established criteria and maintains confidentiality and exercise discretion with sensitive information.Update department related web content.Assists with all other duties as assigned.SUPERVISORY RESPONSIBILITIESThis role does not have any supervisory responsibilities.PHYSICAL DEMANDS & WORK ENVIRONMENTEmployee will work a standard of 40 hours a week; however, longer hours may be necessary at times.Working conditions are in an office environment with sitting or standing, computer data entry, answering phones.Conferences and events may take place in hotel and/or convention center settings and require longer hours of work on a constantly changing schedule, and the ability to complete the essential functions of this role in a noisy environment.The physical demands of this role increase in the time leading up to, during, and after conference/events. This includes extended periods of standing, walking, occasional bending, and stooping. Conferences may require the employee to position themselves to move, push and lift equipment or supplies weighing up to 40 pounds.Occasionally moves or lifts up to 30 pounds.Specific vision abilities required by this job include close vision and distance vision.Constantly operates a computer and other office productivity machinery.Positions self to perform essential functions of the job in an office setting on-site.Must be able to remain in a stationary position.Maintains and ensures the security of HACU-issued equipment, software, data, and supplies.Must be able to pass a criminal background check.REASONABLE ACCOMMODATIONIn accordance with the ADA and other applicable laws, reasonable accommodation will be made to enable a qualified individual with a disability to perform the essential functions of the job.Relocation assistance is not available for this position.EEO STATEMENTThe Hispanic Association of Colleges and Universities (HACU) believes that equal opportunity for all employees and applicants is important for the continuing success of our organization. As an equal opportunity employer, HACU is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. HACU will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics. If you are interested in applying for employment and need special assistance or accommodation to apply for a posted position, contact our Human Resources department via phone at 210-576-3216 or via email at [email protected] HACU's full Equal Opportunity Policy Statement, click here.ADA STATEMENTThe Hispanic Association of Colleges and Universities (HACU) is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA), the HACU will provide reasonable accommodation when requested by a qualified applicant or employee, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed during the application process, please email [email protected]. For more information regarding the Americans with Disabilities Act, click here.Apply by March 18, 2024 or earlier. The posting may close before the apply-by date if we receive enough applicants.PI239706415
Senior Growth Marketing Manager- Remote
UX Hires, San Antonio
Senior Growth Marketing Manager- RemoteOur client is simplifying the chaos of the events industry through powerful, easy-to-use technology and is seeking a rockstar to join their growing team.Reporting to our Director of Marketing, this person will oversee and optimize paid media campaigns, email automation, and website conversion rate tactics, with a laser focus on growing the pipeline of qualified leads for our sales team. They will work closely with the broader marketing team, including content, design, and marketing operations, to scale the production of performance-optimized assets and develop a close relationship with senior sales stakeholders. This position requires a strategic thinker, a diligent planner, a rigorous analyst, and a deep marketing channel expert.Our client has been voted DC's Best Startup and one of "DC's Coolest Places to Work".Primary Responsibilities Include:Develop, implement, and continuously optimize lead gen-focused paid media and email automation strategiesDetermine the optimal way to allocate budget across media channels (new and existing), campaigns, objectives, and ad unitsCollaborate with Sales to develop an annual marketing promotion calendar, dutifully considering both seasonal and evergreen promotionsRigorously analyze website analytics to understand the strengths & weaknesses of our marketing site and ensure we are constantly testing new ways to optimize conversion rateCollaborate with content & design stakeholders on ad creative, email content, website assets, and other critical deliverables, providing detailed briefs and strategic feedbackDeliver monthly reports that show how we're performing to plan, identify key performance drivers, and propose new opportunities based on deep analysis and channel expertiseWhat You'll Need:6+ years of marketing experience in B2B SaaS, with a significant portion in lead generation or growth rolesExperience running and maintaining paid media campaigns, email automation, and website conversion rate experimentsDemonstrated track record of growing an inbound pipeline with quality leads who convert into customersDeep knowledge of marketing and business analytics and the ability to configure/pull insightful reports independentlyExperience with budget planning, forecasting, and optimizing for cost-per-action targetsAn experienced point of view on how content/creative and messaging impacts performance and the ability to clearly articulate that point of view to writers & designersProven success in roles where you were largely or solely responsible for hitting goalsPreference may be given to applicants with:Experience working at a startup (preferably under 50 employees)Experience working closely with members of a sales teamExperience with the following tools: Hubspot, Google Analytics, FullStory, MixPanel, Segment, Supermetrics, Confluence, Google Workspace (Docs, Slides, Sheets)Benefits:Full Health Care (including Dental, Vision, HSA, FSA, LTD, AD&D)Unlimited PTO401k (with matching)Commuter Benefits ($100/mo)WFH Flexibility (depending on tenure and target hitting)Passionate, caring, and enthusiastic coworkers