Campaign Manager Salary in Pittsburgh, PA

Headquartered in Pittsburgh, Pennsylvania, at Chromalox a Spirax-Sarco Engineering company, we build advanced thermal technologies for the world's most challenging industrial heating applications. We do it better and have been doing it longer than anyone else. Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve an increasing number of global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world! The Role: The ERP Training Lead will lead training for our global business transformation of existing on-premises ERP systems to Microsoft Dynamics. This individual will play a pivotal role in ensuring the successful adoption of Microsoft Dynamics solutions across our global business. As the ERP Training Lead, you will collaborate closely with the core ERP business team, cross-functional teams, subject matter experts, and project managers to design, develop, and deliver comprehensive training programs that empower our workforce to utilize Microsoft Dynamics applications effectively. Responsibilities: Lead the creation, development, and execution of Microsoft Dynamics training strategies, plans, and materials for end-users across various Microsoft Dynamics modules and functionalities. Design engaging and effective training curricula, including instructor-led training, e-learning modules, job aids, and other relevant training resources. Identify and Develop End User Training Content for customers based on the best medium for content consumption (e.g., Online vs Instructor Led) Work with the ERP business team and stakeholders on instructional design and content-authoring approaches for training development. Lead team of training developers to create and meet needs and deadlines for training content. Develop course objectives and design plan based on assessment results. Monitor and evaluate training program effectiveness, gathering feedback and improving continuously based on participant feedback and performance metrics. Participate in content review, revision, and sign-off cycles. Conduct 'train-the-trainer' sessions (possibility to expand into training delivery in subsequent phases of the project if desired) Provide application knowledge, methodology expertise and/or industry knowledge. Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations. Support execution of change campaigns aligned with overall change strategy and approach. Required Experience At least 5+ years of business transformation training experience; experience with Microsoft Dynamics preferred but not required. Working experience in training methodologies and instructional design principles; knowledge of Instructional Design Theory and Adult Learning Principles is preferred, not required. Proficiency in developing training materials using various tools, such as PowerPoint, e-learning software, and content-authoring platforms. Excellent communication and presentation skills, with the ability to convey complex technical concepts in an understandable and relatable manner to diverse audiences. Analytical mindset, with the ability to assess training program effectiveness and make data-driven improvements. Experience in change management principles and practices preferred. Proven ability to develop engaging and effective training curriculum to provide essential knowledge and enhance user adoption. High comfortability working closely with senior leadership throughout the organization.

Assistant Director of Digital Revenue Strategy Job SummaryManages day-to-day ticketing operations, fulfills ticket orders, and answers ticketing inquiries. Oversees ticketing system and ensures accurate reporting, approvals, and dues. Coordinates the development, implementation, and logistical aspects of ticket sales and operations. Develops and implements new initiatives to increase ticket sales and other revenue streams.Essential Functions The Assistant Director of Digital Revenue Strategy will have a dedicated focus on driving revenue for the Pitt sales team through lead generation, qualification, and email marketing. The candidate will work closely with the Associate Athletic Director of Sales and the Pitt marketing team to execute the email strategy. The candidate will need to be proficient in both Salesforce and Eloqua. The incumbent will monitor the progress of the sales team and help with goal setting for revenue and production. The Assistant Director of Digital Revenue Strategy will report directly to the Associate Athletic Director of Sales & Service and will also work closely with the Assistant Athletic Director of Marketing.Physical Effort This individual will be responsible for managing the sales team’s workflow and database. The individual will be responsible for helping generate leads through email campaigning. This individual will work closely with Pitt’s analytics team to qualify. The individual will be responsible for executing marking campaigns that drive ticket interest/revenue in collaboration with Ticket Operations, Ticket Sales & Service, and Marketing. The individual will execute email strategy and build emails for ticket sales initiatives. The individual must have proficiency in Adobe, Eloqua, and Salesforce or show the ability to quickly learn and master programs. The individual will collaborate with the Associate Athletic Director of Sales & Service, Director of Sales, Director of Service, and Pitt analytics team to help benchmark and goal set for sales initiatives and overall goals. Other duties as assigned. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.Athletics Ticket Operations Manager Job Family: Athletics Job Sub Family: Athletics Administration Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 3 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m. Work Arrangement: Monday - Friday, 8:30 a.m. - 5:00 p.m. Hiring Range: TBD Based Upon Qualifications Relocation_Offered: Yes Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume, Cover Letter Optional Documents: Not Applicable PI239151783

ABOUT USAspirant is a global management and technology consulting firm built on a better approach. We are differentiated by our commitment to client success, integrated expertise, lean and experienced teams, tech-driven efficiency, and a focus on values. In support of our local community, we remain committed to raising awareness of, and helping prevent domestic abuse through our Connection of Hope campaign. For more on life at Aspirant, visit www.aspirant.com.JOB SUMMARYAs a Senior Engagement Manager in the Technology Strategy and Execution practice, you will lead and own multiple large-scale, client-facing advisory and consulting engagements which may include IT strategy development, technology solution recommendations, technology transformation program modeling and execution, and process improvements initiatives. In this leadership role you will utilize your broad and deep consulting experience to partner with our clients to ensure their technology investments directly support achieving their business vision and goals.As a key member of the Technology Strategy and Execution Leadership Team, you will lead engagement projects and direct teams of managers and consultants to meet or exceed client engagement performance metrics in quality, delivery, profitability, and productivity. Additionally, you will be responsible for the identification, recommendation, and implementation of client solutions rooted in best practices and proven delivery methodologies. This role collaborates closely with senior leaders to assist in the development of annual practice budgets, is responsible for developing business at existing/new clients and plays a key role in contributing a significant share of revenue for the business consulting vertical.RESPONSIBILITIESActively lead and own multiple, large, client projects in support of Aspirant's overall P&L and growth ensuring quality work, on time, and within budget. Engagements may include IT strategy development, technology solution recommendations, technology transformation program modeling and execution, and process improvements initiatives.Actively guide and participate in client engagement(s) to direct solution development and implementation.Provide leadership and manage direct reports by providing regular feedback, development-focused coaching, mentoring, and providing guidance on Aspirant's values and ways of working.Direct, implement, and continuously improve practice strategies, goals, core competencies and processes to support overall company growth and development.Deliver specific business development financial targets by executing on business development activities including lead qualification, problem/solution exploration, proposal generation, and opportunity resolution.Lead multiple, large-scale projects in support of Aspirant's overall P&L and growth strategies ensuring quality work, on time, and within budget.Recommend and implement best practices and proven delivery methodologies in support of solving client challenges.Continually evaluate and learn new tools, processes, or approaches to further improve existing methodologies and contribute to the practice's growth.Lead and motivate direct reports as well as client project team members by providing regular feedback and development-focused coaching and mentoring.Support ongoing team development by identifying needed skillsets and developing and/or acquiring high potential talent to address those needs.Facilitate client meetings and conversations that result in clear outcomes and mutual understanding.Develop and deliver clear and compelling business presentations/reviews for internal or external audiences.Support the development of annual practice budgets in partnership with senior leadership.Actively participate in and represent the company at business marketing events such as speaking engagements, conferences, networking events, executive events, and seminars.QUALIFICATIONS EDUCATIONBachelor's Degree in Business, Technology, Computer Science, Engineering, or equivalent discipline; or commensurate work experience.Master's/MBA preferred.REQUIRED EXPERIENCE 7 years or more experience in senior technology and business management consulting.Successful track record of leading technology transformation projects in both a consulting and industry environment that includes owning deliverables and implementing creative client solutions.Demonstrated success executing business development plans and goals.Demonstrated experience with successful design and implementation of technology solutions across a variety of industries.Exceptional communications skills including expertise in delivering compelling presentations to internal and external stakeholders.Ability to see the big picture, anticipate risks, and take action to minimize business impact.Proven ability to create competitive and breakthrough strategies and solutions and bring structure to ambiguous situations.Commitment to continuous learning and a willingness to share new learnings in technology, tools, best practices.Proven ability to build trusting interpersonal relationships, and model professional demeanor when faced with opposition.Understanding of current digital and technology trends and challenges facing IT and business leaders.Ability to travel based on client requirements. PREFERRED 10 years or more direct business consulting experience with deep experience in IT strategy, change management or process improvements initiatives or related initiatives.Experience developing a practice or set of service offerings within a consulting/professional services environment.Experience and expertise to contribute to any of Aspirant's other practice areas including Strategy & Transformation, Organizational Effectiveness, Marketing & Innovation, Mergers & Acquisitions, Recruitment Process Outsourcing, and Sales.Process improvement/Six Sigma/Lean Sigma experience.Aspirant is an equal opportunity employer. We embrace diversity as a core component of our culture. Our collective success depends heavily on the recruitment and inclusion of qualified professionals, regardless of individual characteristics such as race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity, disability, veteran's status, or any characteristic protected by law.

Nextcell Medical is looking for a Marketing Manager to join our team to help take products from ideation to launch and assist in the formation and execution of launch plans, implementation of strategic marketing initiatives, & creation of marketing assets & content.ResponsibilitiesAssist in the creation of innovative marketing campaigns to deliver revenue growth, customer retention, brand awareness, and engagementContribute to the content creation process with thoughtful content briefs, clear feedback, & strategic direction to create best-in-class assetsManage a portfolio of various products and projects to support product innovationAnalyze market data to evaluate the potential of new products and provide recommendations for optimal market positioningDefine and manage timelines for collaborative product development from concept through production and deliveryAid in existing product optimization, ensuring competitive positioningManage vendor timelines for development activities, including samples, line trials, first production, and deliveryDrive scenario analysis (product, vendor, components, etc.), enabling data-driven decision makingParticipate in weekly meetings with cross-functional teams, highlighting status, risks, and deadlinesProvide input for continuous improvement of product development processesMonitor budgets by comparing and analyzing actual results with plans and forecastsQualificationsBachelor's degree4+ years experience in marketing, preferably in the skincare / cosmetics industryDeep understanding of project managementExcellent organization, communication, and problem-solving skillsDetail-oriented & a team playerDemonstrated ability to coordinate in fast-paced environmentAbility to manage multiple projects in parallelAbility to establish clear project scope, deliverables and resource gapsExperience with project management tools, e.g. Asana, Smartsheet, MS ProjectProficiency in MS Office, Google-suite tools, and ideally Adobe Creative Cloud programs

Senior Digital Analyst The University of Pittsburgh School of Health and Rehabilitation Sciences (SHRS) is a nationally renowned leader in the field of health care education, research, and clinical practice preparation. With 13 different disciplines related to health and rehabilitative care, SHRS shapes future generations of health care professionals—therapists, counselors, advocates, scientists, providers, and practitioners—trained to serve the needs of all people regardless of background, levels of health, or mobility. We are built on a legacy of academic excellence and innovation and fueled by passionate educators and researchers, allowing us to meet the health care and rehabilitation needs of today and drive meaningful change in the future. Learn how bold moves SHRS. https://www.shrs.pitt.edu/about/how-bold-moves-shrsThe Sr. Data Analyst will oversee and manage weekly, monthly, and ad hoc reporting of content performance and spend across the social and digital assets of SHRS. The candidate will contribute data-driven strategies to strengthen the enrollment funnel and the growth of quality leads. The candidate will also research and analyze performance by content type, platform, demographics, etc. that drive critical decision-making. They will work to collaborate with other members of the Dean’s Office Marketing, Communications, Recruitment and Enrollment (MCRE) team to build and maintain visual dashboards that track key metrics and enable self-service data discovery. The candidate will be expected to communicate insights and recommendations to the team’s leadership in a clear and concise manner and should have both technical and marketing expertise. Experience in Google Analytics (specifically GA4) and Google Ads required. Experience in Google Tag Manager, Salesforce, Meta, LinkedIn and ChatGPT is preferred. The candidate should also have the ability to build integrated, interactive and automated data dashboards. Tableau, Looker Studio, (or similar platform) expertise is recommended.Job SummaryEvaluates business requirements and performs advanced data integration and analysis. Develops advanced analytical and reporting tools utilizing multiple sources of integrated data. Provides technical support.Essential Functions Simplify complex data into easy-to-understand information • Provide insights into paid and organic media traffic • Communicate findings to MCRE team • Give insights to digital marketing team to help pivot and modify campaigns to optimize KPIs • Connect CRM tools to data dashboards for simplified reporting • Expertise in Google Analytics, Google Ads, Salesforce, Meta, LinkedIn, Tableau or similar platform - cross platform analytic reporting • Implement tools and develop dashboards to report findings • Regularly communicates data findings • Stay up to date on latest tools and trends in data analysis • Participate in professional development • Other duties as assigned Physical Effort The incumbent must be able to carry out job responsibilities with reasonable accommodations. Must be able to lift or carry 25 pounds or less. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.Data Analyst III Job Family: Information Technology Job Sub Family: Analytics Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 5 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m Work Arrangement: Monday - Friday, 8:30 a.m. - 5:00 p.m Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume, Cover Letter Optional Documents: Not Applicable PI239631937

Job DescriptionThe Visual Designer, reporting to the Manager, Visual and Production Design, will be responsible for helping to ensure continuity and design integrity of the user interface, branding, visual appearance and creative execution of global marketing materials and activities such as ecommerce web pages, emails, digital display advertising, mobile design, catalogs, and brochures.The Visual Designer will demonstrate established design systems and work within our creative processes to build compelling customer experiences across digital properties including fishersci.com. This position will also be tasked with crafting conceptual digital and, at times, traditional experiences via digital designs, landing pages and informative customer and user experiences (CX/UX) with standard methodologies in mind. The ideal candidate will work with cross-functional teams, to meet expectations as well as ensure adherence to timelines.Location: US - Pittsburgh, PA - 300 Industry DriveKey Responsibilities:Tackle design problems by applying innovative visual and user interface (UI) standard methodologies that are informed by research and a keen eye for detail.Develop creative concepts for cross-departmental projects.Assist the design team to handle projects and processes end-to-end from inception to delivery (concepting, pitching, delivering)Follow and assist in maintaining design patterns that ensure a consistent visual user experience across all products.Contribute to the development of websites by providing intuitive, usable, and engaging digital products efficiently and compellingly in accordance with channel and campaign plans across Europe. Participating in digital projects with a focus on crafting intuitive, inclusive and accessible design solutions whilst respecting brand guidelines.Assist in the production of all graphic assets for a set group of clients within the organization.Find opportunity to innovate on visual approaches with a human centered focus.Design and maintain the visual design process from storyboard to Hi-Fidelity comp and prototypes.Maintain high creative and production standards, as well as the ability toEffectively communicate user and human interaction through results such as storyboards, mockups, Hi-Fidelity comps and prototypesUnderstand and appreciate and practice design thinking in everything you do.Work closely with a cross functional team of Content Strategists, Information Architects, Writers, Developers, Project and Product Managers, User Researchers, Branding Designers, Photographers and Creative DirectorsHelp build and maintain a Global Design System (GDS) for fishersci.com and its family of web properties.Learn our brand and pattern guidelines that establish usability standards to ensure consistently high results.Learn how to carry out photography standards across organizations.Required Qualifications:Associates Degree/Bachelor's Degree and/or equivalent work experience with emphasis on design (instead of research or usability evaluations)A minimum of 3-5 years in a user-focused and creative environment within a corporation or agency setting.Preferred Qualifications:Experience with animation software such as Adobe After Effects, Adobe Animate, Maya, and/or Cinema 4D.An online portfolio that clearly demonstrates an understanding of human centered design standard processes and methodologies as well as a solid grasp of the traditional graphic design principles.Demonstrate solid skills with design software, such as the Adobe CC, Figma, Sketch, XD, etc. as well as the standard creative software options.Collaboration with UX researchers, marketers, merchandisers, product and project managers, and front-end developersUnderstanding of the printing processKnowledge, Skills & Abilities:Solid knowledge of CX design principles, visual design trends and emerging web technologies, current UI and UX mobile design patterns, and RWD/adaptive web standard methodologiesWorking with approved wireframes, iterate design options into tangible and compelling experiences.Possess a solid understanding of digital marketing standard processes, creative direction, web design, and essential graphic design theory.Ability to quickly learn, use and/or troubleshoot other tools like InVision or SlackWorking knowledge with project management tools like Workfront, Jira and ConfluenceStrong written and verbal communication skillsOrganization, communication, interpersonal, and time management skillsDeveloped presentation and client relationship skills.Be able to juggle multiple tasks and be flexible enough to switch between projects at a moment's notice.BenefitsWe offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Company Description:We are a world-renowned, non-profit conference and exposition on laboratory science that recently celebrated its 75th anniversary and are looking for a dynamic, strategic, and visionary Marketing Manager to continue to advance and expand our brand. Our mission is to "Advance and enrich scientific endeavor by connecting scientists worldwide, facilitating the exchange of research and ideas, showcasing the latest in laboratory innovation, and funding science education and outreach."Title: Marketing ManagerJob Description:The Marketing Manager works with key conference volunteers and staff members to direct all marketing functions, leads all activities, planning, and projects within the marketing department. The Marketing Manager is responsible for creating the annual marketing plan and budget, which must also consider a long-term strategic approach. The Marketing Manager directs the marketing department's functions with the objective of increasing participation furthering our brand, identifying and engaging new audiences, and seeking new opportunities for organizational advancement.Key Duties and Responsibilities:Directs, oversees, and determines the strategic direction of the marketing functionResearches and creates the annual marketing plan and oversees and manages the annual marketing budgetManages all marketing vendors, negotiating contracts, creating deliverable timelines, working to ensure products are delivered properly and timely, and liaising directly for content and designWorks with Web & Multimedia Manager on written website contentLiaises directly with Conference, Exposition, and any other departments to plan and execute promotional activitiesManages all work requests submitted by committee and staff for marketing, website, and audio/visualConduct weekly marketing meetingsCreates and conducts surveys and calculates resultsLeads annual advertising concept creation and finalizationDirects and approves all budgetary expenditures with Director of Operations and President's CouncilWrites all articles for partner/barter or other needsWrites and distributes all press releasesWrites all speeches given during Conference Week, including but not limited to the Welcome Reception and the Annual PartyInteracts directly with members of the mediaPrepares and is the primary presenter (the current President is the primary guest presenter along with, when required, secondary guest presenters) of the annual Pittcon Press ConferenceCreates and directs all digital advertising including all geofencing, keyword, and retargeting campaignsCreates and directs all print pieces including all print-mail advertisingCreates and directs all additional advertising expenses including but not limited to publication ads and third-party email advertisingDiscusses with committee and fellow staff, organizes, plans, creates, and executes all miscellaneous promotional campaignsManages and organizes all lists and list purchasesInteracts directly with host city visitor's bureau to determine strategic direction and local market targeting, and to collect relevant listsPresents at committee and staff meetings as the representative of the marketing functionAddresses all special project requests such as Conference Week signage needs, Science Week website and promotional materials, Society promotional materials, and any and all editing requests made by committee or fellow staff members etc.Conceptualize and execute multi-channel communicationsMeasure and report on performance of marketing campaignsAnalyze consumer behavior and market trendsWork with Client Relations and Acquisition Manager and Exposition Manager on sponsorship program planning, management, and executionPartnership program direction and oversightActs as a marketing advisor to the two scientific societies that support PittconSkills/Attributes Required:Highly organized, yet creatively unrestrictedExcellent written and verbal communication skillsEnergetic and enthusiastic, realistic and determinedAbility to work independently, in a group, and as leader of a teamAbility to work with internal departments, volunteers, a board of directors, the public, vendors, stakeholders, and mediaStrategic and visionaryPerceptive and adaptableExperience & Qualifications:A bachelor's degree in marketing, communications, public relations, writing, or a related fieldApproximately 7-10 years of relevant marketing experience with proven leadership role(s)/potential preferredExperience managing a budget, creating and implementing marketing plans, negotiating contracts, and managing vendorsExperience executing promotional marketing - print, digital, media, social, etc...Experience presenting and speaking in front of crowds and cameraExperience with standard office, design, and data softwareTypical Travel Required:Annual Conference & ExpositionPre-site visitsAnnual planning meetings, including annual strategic planning retreat2 - 3 annual tradeshowsJob Type: Full-timeSalary: Negotiated based on experienceBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayWork Location: Monroeville, PA 15146

*If you read through this description and feel passionate that you're right for this role, please do not hesitate to email me directly ([email protected]) to share why I should hire you. Your email WILL be read by an actual human!Job SummaryDispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure full customer satisfaction, using both common and proprietary concepts, practices, and procedures within a call center environment.Job DutiesCustomer Service & Dispatch Team ManagementPost Job Openings, Conduct Interviews & Hire Candidates that are Approved by Leadership TeamPerform New Hire Employee Customer Training & Continuing Education of Current Office StaffResponsible for Daily Support & Management of Customer Facing Office Staff Team MembersOversee Daily Field Service Schedule with Dispatch & Field Service TeamsManage the Overall Customer Experience and Lead by ExampleCreate a fun and challenging environmentDevelop and provide a coaching program to uniform and improve CSR performancesProcess Daily and/or Weekly Reports to Identify Gaps in the Business and review with senior leadershipShare Detailed Information to Leadership Team for Analysis and Provide SolutionsFocus on the Overall Successful Health of the BusinessProvide weekly/monthly breakdowns on call reporting, booking efficiencies, and find areas for improvementCustomer Support of Key AccountsComplex and Unique Customer Management and SupportExceed 5 Star Customer Expectations by Utilizing the Teams & Providing Direct Interaction with ClientsEnsure a Positive Online Rating & Customer Surveys while handling customer complaints/issues in a timely follow through fashion.Sales & Marketing SupportAssist in Sales and Marketing CampaignsProvide monthly breakdown and reporting of campaigns to revenue generatedPhysical RequirementsMust be able to sit for long periods of timeMust be able to work varying shifts including days, nights, and weekendsBenefits:401(k)401(k) matchingDental insuranceHealth insuranceVision insurancePLEASE NOTE: This role will be reporting into the office daily in Pleasant Hills, PA and must be located proximate to this address - 91 Terence Dr., Pittsburgh, PA 15236

A "Magic Quadrant" leader, Ivalua's solutions work in a complex global economy. Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration.All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers. We have fun and we work hard. This is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices.The Marketing Operations TeamThe Marketing Operations Team is the engine that powers our marketing efforts. We're a strategic group of individuals focused on optimizing, automating, and scaling all aspects of our marketing initiatives. We work closely with marketing, sales, and other departments to ensure our campaigns are data-driven, efficient, and deliver measurable results.The OpportunityThis is a fantastic opportunity for someone to make a significant impact at Ivalua. The position will be focused initially on data hygiene and organization, process improvement and automation, and maintenance. A well-organized and optimized HubSpot platform sets the foundation for effective marketing and sales efforts. By tackling the cleanup tasks and implementing best practices, you'll establish yourself as a valuable asset and a key player in driving growth for the company.Please note, this posting is for a 13-week contract position.The ResponsibilitiesManage all aspects of the Hubspot platform, including Contacts, Companies, Deals, and Activities.Configure and maintain landing pages, forms, workflows, and automation sequences within Hubspot.Create and segment dynamic email lists for targeted marketing campaigns.Analyze marketing campaign performance using Hubspot reports and dashboards, providing data-driven insights to optimize campaign effectiveness.Integrate Hubspot with other marketing and sales tools (CRM, website analytics) to ensure seamless data flow and reporting.Maintain data hygiene by ensuring data accuracy and completeness within Hubspot.Provide ongoing training and support to internal teams on Hubspot functionalities and best practices.Stay up-to-date on the latest Hubspot features and updates, implementing relevant advancements to enhance platform utilization.Skills You Need To Succeed5+ years of experience as a Hubspot Administrator or similar marketing automation role within a B2B SaaS company.Proven track record of successfully implementing and optimizing Hubspot features for lead generation, campaign management, and reporting.Strong understanding of marketing automation best practices.Excellent analytical skills and the ability to translate data into actionable insights.Experience with Salesforce or other CRM systems.Desirable SkillsExperience with API integrations and data migration is a plus.Outstanding communication and collaboration skills.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work independently and manage multiple projects simultaneously while meeting deadlines.Preferred EducationBachelor's degree in Marketing, Communications, Business Administration, Information Technology or a related field.Hubspot certifications (HubSpot Academy Content Marketing Certification, Hubspot Sales Software Certification, etc.).Ivalua's core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position reflects the cost of labor across our US locations and is based upon careful and continual market research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.Title: Marketing Automation Manager (13-week contract)Monthly range minimum: 8,000 USDMonthly range maximum: 12,000 USDCheck out our video and find out who we are! Join Ivalua today and procure a great future for your career!#HYBRID