Branch Manager Salary in Pittsburgh, PA

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. https://youtu.be/4EtpkB0cuXE Great people make Schneider Electric a great company. What do you get to do in this position? This isn't about selling widgets. It's about creating bold, technological solutions for unique customer challenges, in collaboration with our engineers. Every day, you'll tackle a different challenge that ultimately brings us all closer to smarter homes, cities, facilities and grids. You'll be on the front lines of deploying the electrical infrastructure of the future. It involves listening to your customers and offering solutions that serve their long-term needs. Read our U.S. Country President's blog post on our customer-centric selling philosophy. This will give you more insight into how we approach the sales process. Every project and customer is different. Our customers have all kinds of life-altering challenges to solve. One customer might have a new wing of their hospital they need to supply with reliable and efficient power. Another customer might have a critical data center they operate for an emergency response agency. Our customers range across the spectrum of global commerce: residential and commercial buildings, data centers, industrial sites, and infrastructure. Across all of it, we make electricity greener, smarter, and more reliable. Learning every day is key. Our technology matures and our customers' needs change all the time. We work at the vanguard of the new energy landscape, which is getting more decentralized, digitalized, and decarbonized by the day. It's an exciting space that's taking on one of the biggest societal challenges of our time: sustainability. If you have an intellectual passion to continue learning, you'll fit right in. What Do You Do Every Day? Become a trusted advisor with authorized Channel Partners. Empower Channel Partners to develop skills needed to become experts for the Square D brand in their marketplace. Assess and facilitate training to improve and support distributor needs and continued understanding. Solution sales comprised of merchandised (through stock) and engineered to order equipment used to distribute, monitor, automate and control a customer's electrical network. Consult with Channel Partner Management, Branch Management, Purchasing, Outside Sales, Inside Sales, Counter Sales, Estimators, Quotations, Purchasing, and Project Management to bring awareness of Schneider Electric innovations to market. Work with teams of Inside Sales, Quotation Specialists, Project Managers, Channel Managers, Account Managers, Business Development, Customer Service, Pricing Managers, Offer Managers and other cross-functional professionals to deliver solutions that solve customer needs. Establish a cadence of business reviews with assigned Channel Partners. From pricing to promotions to inventory analytics, this role drives both strategic design and tactical execution of mutual goals. Remain current on competitive offers and share insights with Channel Partners, Line of Business and Pricing organizations to develop counter strategies. Exceed sales and profitability metrics to assist in achieving Schneider Electric's ambitions for growth at assigned accounts. Communicate Schneider Electric's software, cloud analytics and services story to our channel partners as it relates to their own digital journey. Who are we looking for? - This job might be for you if: 5+ years relevant sales experience preferred. A bachelor's degree in Engineering, Technology, Business or Communications is preferred. A combination of education and/or relevant experience will be considered. Experience in electrical distribution or energy management industries Experience selling through distribution and to trade professionals. Experience with any of the following: low voltage electrical distribution and/or medium voltage electrical distribution equipment, controls, or energy management technologies. Familiarity with Square D Power Distribution Equipment such as busway, panelboards, transformers, switchboards, electrical components, services, and software preferred. Experience with consultative sales methodologies. You learn every day. You are curious and have a passion for learning. You are passionate about product design and application. You share that passion through coaching and training peers and customers. You believe customers are First. You possess interpersonal skills to interact effectively with customers of various technical abilities. You embrace different . Different is beautiful. You are highly collaborative and thrive in a matrix organization filled with diversity of backgrounds, experience and perspectives. You act like an owner. This is your company. You self-manage, multi-task, and achieve results in a fast-paced deadline driven environment. You dare to disrupt. Good should never good enough, so you make bets, act fast, and take risks but never at the expense of ethics or safety. You lead by influence to inspire both peers and partners. You are digitally savvy. You expand your digital competencies to increase both personal effectiveness and those of your customers. Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. https://youtu.be/4EtpkB0cuXE Great people make Schneider Electric a great company. What do you get to do in this position? This isn't about selling widgets. It's about creating bold, technological solutions for unique customer challenges, in collaboration with our engineers. Every day, you'll tackle a different challenge that ultimately brings us all closer to smarter homes, cities, facilities and grids. You'll be on the front lines of deploying the electrical infrastructure of the future. It involves listening to your customers and offering solutions that serve their long-term needs. Read our U.S. Country President's blog post on our customer-centric selling philosophy. This will give you more insight into how we approach the sales process. Every project and customer is different. Our customers have all kinds of life-altering challenges to solve. One customer might have a new wing of their hospital they need to supply with reliable and efficient power. Another customer might have a critical data center they operate for an emergency response agency. Our customers range across the spectrum of global commerce: residential and commercial buildings, data centers, industrial sites, and infrastructure. Across all of it, we make electricity greener, smarter, and more reliable. Learning every day is key. Our technology matures and our customers' needs change all the time. We work at the vanguard of the new energy landscape, which is getting more decentralized, digitalized, and decarbonized by the day. It's an exciting space that's taking on one of the biggest societal challenges of our time: sustainability. If you have an intellectual passion to continue learning, you'll fit right in. What Do You Do Every Day? Become a trusted advisor with authorized Channel Partners. Empower Channel Partners to develop skills needed to become experts for the Square D brand in their marketplace. Assess and facilitate training to improve and support distributor needs and continued understanding. Solution sales comprised of merchandised (through stock) and engineered to order equipment used to distribute, monitor, automate and control a customer's electrical network. Consult with Channel Partner Management, Branch Management, Purchasing, Outside Sales, Inside Sales, Counter Sales, Estimators, Quotations, Purchasing, and Project Management to bring awareness of Schneider Electric innovations to market. Work with teams of Inside Sales, Quotation Specialists, Project Managers, Channel Managers, Account Managers, Business Development, Customer Service, Pricing Managers, Offer Managers and other cross-functional professionals to deliver solutions that solve customer needs. Establish a cadence of business reviews with assigned Channel Partners. From pricing to promotions to inventory analytics, this role drives both strategic design and tactical execution of mutual goals. Remain current on competitive offers and share insights with Channel Partners, Line of Business and Pricing organizations to develop counter strategies. Exceed sales and profitability metrics to assist in achieving Schneider Electric's ambitions for growth at assigned accounts. Communicate Schneider Electric's software, cloud analytics and services story to our channel partners as it relates to their own digital journey.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Pay: $18.50 p/hour Job Description As a Vault Custodian, you work with your team to maintain inventory in our cash vaults for our Loomis customers. Responsibilities Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests Count items, record amounts and serial numbers, sign and date receipts and manifests Load/unload wagons or flatbed carts with bags/boxes of coin Sort individual cargo items by route Communicate verbally with co-workers and with customers via telephon e Requirements Ability to load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6 to 10 hour shift, 5 to 6 days a week Ability to push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds Unrestricted ability to repetitiously bend, stoop, squat, stand, walk, climb, twist, turn, and reach out Ability to perform repetitious lifting of items weighing an average of 50 lbs. each from floor Ab ility to walk continuously between bins, vaults, booths, and counters Ability to stand on concrete floor approximately 80 percent of shift Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract and balance columns of numbers A valid firearms permit or ability to pass applicable firearms requirements is required Working Conditions Work in a room within a vault with little or no exposure to outside light Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period Essential Functions/Job Qualifications Ability to maintain a stooped or squatting position for several minutes to perform the sorting function. Ability to walk continuously between bins, vaults, booths, counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests and reports. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract and balance columns of numbers. Ability to meet State requirements for handgun license/permit or Security Officer Commission. * As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: * Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: 8lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate we will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks. This position may involve daily use of forklift and crane equipment.Primary Objective: Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location. Primary Function and Scope: Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. Addresses and resolves customer complaints (returns and order errors). Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balancing petty cash box, preparing various performance reports, updating customer master file, and creating vendor orders. Performs various product order duties such as entering customer orders, creating plant/SDC orders, and completing stock replenishment orders. Waits on customers and prepares sales slips. Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking, and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. Operates crane and forklift equipment. Maintains clean and organized facility by sweeping, trash removal, restroom cleaning general office maintenance, etc. Maintains a safe working environment by following all safety rules outlined in the Safety Program and reporting all accidents, unsafe conditions, and/or acts to Management. Performs other related duties as required. Experience and Knowledge Required: HS diploma or equivalent experience; 1+ years of customer service experience and warehouse experience Crane Forklift Experience preferred Competencies: Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job Information: While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Position Title: Sales Support , Inside - Royersford, Pa Start Date: 15 abr. 2024 Country: United States Location: Philadelphia, PA, United States Employment Type: Undefined term Full-Time/Part-Time: Full time Workplace: Hybrid Description: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Reports To: Sales Support Manager The Sales Support position is one that rolls up under the Inside Sales umbrella and primarily handles quoting SP22R (Inspection Repairs) and SP25 (Parts) opportunities. In this position you will be responsible for researching parts pricing; both with internal resources and external vendors. Commercial parts research will also be required. Maintaining strong communication will be key in an effort with the Inside Sales Representative to produce accurate quotes for a timely delivery to the customer. Prospecting calls and answering customer call ins will be secondary job tasks to be performed by the Sales Support individual. An individual in this position will need to be an effective communicator, team player, and someone ready to take direct ownership of their personal development. Principal Responsibilities: Handles quoting inspection repair and part opportunitiesResearching part pricing with internal resources and external vendorsCommercial parts researchProspecting calls and answers customers call Education: Bachelor’s degree preferredExperience: Past work experience within industrial service is preferred. Must have a basic understanding of mechanical, electrical and machinery principals and be willing to work hands on with the service branches. Good verbal, written, computer, and customer service skills are a must. Personnel needed to meet current business volume 0.5% commission on all orders sold by Inside Sales Representative you quote for*KCN Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category. PI239714956

The Team Supervisor role is one of the most critical roles to our business. Team Supervisors need to be able to affect the entirety of the team's operations by being engaged and tuned into the team that they support. They should be able to effectively build a culture that promotes success and unity. The Supervisor is responsible for "on-the-floor" activities and must be available to assist agents. You will be responsible for monitoring, identifying and resolving performance, behavior, and attendance issues using prescribed performance management techniques. Continually monitoring agents and coach them to improve daily/weekly/monthly metrics. Team Supervisors make the biggest impact on our Agents and our business. RESPONSIBILITIES: Coaching agents to yield optimal performance through a sound understanding of the business and engagement with their team.Track and take action on personnel and payroll issues.Conduct performance appraisals as required.Maintain accurate, current and consistent documentation on direct reports.Review productivity statistics on a daily basis and provide constructive feedback.Provide Subject Matter Expertise.Ensure training needs of subordinates are met.Successfully complete all client related training and continually update agents.Resolve escalated customer issues.Hold team meetings on a regular basis with direct reports.Communicate all process and client changes to direct reports within a timely manner.Promote the use of all center communication tools.Administer Recognition and Rewards programs in accordance with organization's guidelines.May perform other additional duties and responsibilities as assigned.QUALIFICATIONS/SKILLS:Advanced user-level knowledge of computer technology and computer operating systems.Ability to guide individuals toward goal achievement using negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization.Ability to demonstrate innovation and good judgment / problem solving skills when making decisions.Ability to establish a course of action for self and others to accomplish a specific goal while using appropriate resources.Ability to coach, develop action plans which maximize performance and provide effective feedback for highly demanding sales goals.Proven ability to analyze and improve work processes and policies.Excellent customer service / support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills.Must have proficiency with various software applications programs including Microsoft Word, and Excel.Problem SolvingCustomer/Client/Organization FocusCommunication ProficiencyTime Management SkillsAbility to guide individuals toward goal achievement using: Negotiation, Teamwork / Collaboration, Motivation and Staff development skills.Ability to act as a role model within the organization.Strong leadership skills and be able to escalate issues and motivate others for timely resolution with little or no direction.Strong computer and software navigation skills including ability to troubleshoot basic technical issues.The use of Microsoft Office, as an advanced user of the tools, primarily Excel and PowerPoint are required.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.WORKING CONDITIONS: This role routinely uses standard office equipment such as computers, phones, photocopiers. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to point, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, and ability to adjust focus. This is a full-time position. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORUNITY: ibex is proud to be an equal employment opportunity employer. ibex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.

DescriptionStarting Salary: $20 / hourStart Date: June 17th When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. What you'll do (responsibilities): Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you'll create positive interactions with our customers every day, whether that's delivering a memorable service experience, or helping to problem-solve an issue - they'll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You'll have scheduled breaks throughout your day.Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.What you'll get:Meaningful work & relationships - Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it's common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.Career opportunities, reward, and upskilling - Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.Required skills and qualifications:High School degree or equivalentMinimum 1 year of exceptional performance in a customer-facing role Computer proficiency Strong verbal communication skills Positive and customer-focused mindsetStrong listening and problem solving abilitiesSuperior interpersonal skills with the ability to navigate through difficult situationsAbility to multi-task in a fast-paced environmentDetail-oriented with a strong sense of urgency. Completion of an assessment as part of the application. How to prepare: Set aside 30 minutes for the self-guided assessment that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and assessment, and schedule candidates who are a fit for the role directly with the hiring manager.Preferred skills and qualifications:Experience recommending and referring products/services to customers Hours & Work ScheduleHours per Week: 40Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day Must be open to working on holidays#LI-Sourcer4Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platformsQualificationsAt least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Position Title: Lead Overhead Crane Technician - PADUCAH, KY Start Date: Apr 24, 2024 Country: United States Location: Paducah, KY, United States Employment Type: Undefined term Full-Time/Part-Time: Full time Workplace: Field Service Description: Country: United States (US) Location: Paducah, Kentucky (US-KY) Location details: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. POSITION TITLE: Field Supervisor REPORTS TO: Service Manager or Branch Operations Manager What we offer: Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Holidays: 10 paid holidays per year PRINCIPAL RESPONSIBILITIES: 90 – 95% hours billable per week Supervise Field Operatives reinforcing Safety and Quality Control, conducting Spot Audits and assisting in the Customer Consultation process in remote locations without a local Service Manager or Branch Operations Manager Conduct Observation Based Safety Check’s Perform vehicle safety and satellite shop inspections, where facilities exist. Ensure PACE driving habits are being used by all drivers. Participate in safety related investigations. Work closely with Inside Sales team by forwarding sales leads, collect needed information for repair quotes, including verifying accurate and complete information from field operatives. Conduct and document weekly Toolbox Talks Provide technical support, mentorship and direction to Field Operatives Serve as Project Manager on larger projects Assists in training & evaluation of Field Operatives. Receive and screen calls from all Field Operatives and Inspectors. Relay any information needed to Planners. Resolve complex technical problems Coordinate schedule with Planners. Stage, organize and verify equipment and parts for jobs, where needed. Complete customer visits within the territory to collect information needed for projects, quotes for jobs & service requests. Perform field work including but not limited to; repairs, inspections, on-call work, troubleshooting, project management, installations and warranty work. Assist Service Manager, as needed with customers or people needs Responsible for SP08 & SP09 onsite job management. Monitor and report any potential warranty request to the TOM prior to performing work OTHER REQUIREMENTS: Must have and maintain a good driving record, including a valid driver’s license. Must be willing and able to work off the ground, often at heights. Must be able to work varying overtime, as required by customer demand, be available for “on call” as part of the service office rotation and be able to travel and work out of town, on occasion. Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. on occasion. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights. *KCNKonecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.PI240050872