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Compensation Manager Salary in Philadelphia, PA

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Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We're confident that promoting DEIB creates an environment in which everyone can reach their full potential.Our global network, DEIB@Sia Partners, brings together our people worldwide to facilitate local and global progress, focused on the following areas:Gender equality (global Gender Equality Index score of 91/100 for FY19-20)LGBTQ+Race & EthnicityWorking ParentsDisabilitiesSia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.To learn more about our mission, values, and business sectors, please visit our website.Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
Manager Reinsurance Claims
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JOB DESCRIPTION Reporting to AVP Ceded Claims, Reinsurance Services, this position is responsible for the day to day reinsurance claim operations and complex accounts in North America. The department provides business units and other constituencies with reliable and cost effective processing and reporting services. Independently responsible for multiple processes to accurately notice, update and bill reinsurance. The ceded reinsurance billings are primarily proof billed but validation of all claims is required. Timely billings and collections of balances are a key element of the work. Provide accurate and complete billing packages; respond to reinsure and broker queries, resolve disputed claims and provide recommendations on compromised claims with a view to maximizes cash flow. Other critical functions include a focus on process improvements, efficiencies and staff development. Key Responsibilities: Manage a team of 4 reinsurance analysts Ensure claims are reported timely and in accordance with the reinsurance contract terms Verify billings are completed timely and accurately Support Chubb business units and interact with brokers/reinsurers Proactively identify issues and recommend effective solutions Provide assistance with the monthly close process Assist in various training needs of the unit QUALIFICATIONS PreferredABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Department Manager
H&M, Philadelphia
Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor.Your Day to Day*Sales and ProfitRegularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful executionTogether with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial HandbookEnsure H&M Customer Service standards are always delivered through active coaching and leading by exampleActively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves and price changeActively prevent loss and ensure the department follows appropriate safety and security guidelinesGive input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscapePeople and TeamsManage the recruitment, training, development, and succession planning team in line with H&M best practicesEvaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow ups and take actions to improve performance and develop the teamDeliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership MeetingsEnsure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all timesCarry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisionsAbility to maintain overall store responsibility in absence of Store ManagerStrengthen our Company Culture by promoting feedback in our daily work and coach your team to do the sameQualificationsWho You AreInclusive, positive, creative, and willing to learn on the job!Passionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environment with an eye for detail1-2+ years of transferrable experience welcomeYou have the ability to lift in excess of 20 poundsAbility to coach and counsel staff on management and progressive discipline techniquesAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolOpen availability including evenings and weekendsBasic computer skills such as browser navigation, software interaction, and data entry are neededMay be required to travel to support other stores and for trainingWhy You'll Love Working for H&MDynamic, team-driven work environment with a group of unique, diverse, and kind individuals.Endless growth & development opportunities.Dress your personality. We encourage you to dress your personality all day, every day. Did we mention our discount at H&M, &Other Stories, and COS?Additional InformationJob Status: Hourly, Non-ExemptCompensation: Hiring Range is $$20.92- $23.53 Hourly**EEOC Code: SLSThis job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.Benefits:We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.Inclusion & Diversity:H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.Company Description:H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Manager, Employee Communications (Comcast Business)
Comcast, Philadelphia
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job SummaryResponsible for managing Employee Communications staff, strategies and programs. Partners in the integration of communication strategies across the company. Manages professional employees and/or supervisors and may manage business support/technical staff. Has accountability for managing financial resources. Provides subject matter guidance to employees. Has overall responsibility for developing/administering performance standards for the organizational unit. Develops processes and procedures to implement functional strategies.Job DescriptionCore ResponsibilitiesWriting, Design and Strategic CommunicationsManages communications strategies and campaigns to support key business objectives, and long- and short-term goals, with specific focus on HR and employee experience.Strong design skills and attention to detail - Canva experience preferred. Video production experience is highly desirable.Counsels and supports leaders and key partners on the best communications approach to achieve desired outcomes. Manages through influence and builds trusting relationships.Writes and edits communications plans, tactical content - including but not limited to Intranet content, internal social platform content, digital signage, FAQ, talking points, videos, leadership messages, etc. Writes effectively and with appropriate tone for internal audiences.Develops rich, relevant content; keeps communications fresh and engaging; regularly develops and explores new ideas and strategies.Project and Change Management Demonstrated Project Management capability - experience with Asana or similar project management tool preferred.Partners with HR Project Manager, HR Business Partners and cross-functional business leaders to align to key dates and milestones when designing communication plans and approaches.Assists in the development and execution of Change Management Plans including workforce and organizational change communications, compensation communications, workplace updates, and the communication of company-wide change strategies. Uses data and analytics to assess and improve strategies.Employee Engagement Directly creates, influences and manages initiatives to drive employee engagement for Comcast Business.Manages and executes employee events and activations including Comcast Business-specific town halls, watch parties, and celebrations and campus-wide events with excellence.Consistent exercise of independent judgment and discretion in matters of significance.Strong organizational skills and follow through.Experience working with diverse project teams in a matrixed environment.Self-motivated and able to work independently.Team-oriented and works well in a collaborative environment.Be able to work out of Philadelphia HQ office 4x per week.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Lead the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsPDN-9be79951-5519-4fee-94ab-b10c6be781ec
Product Manager - Workers' Compensation Underwriting (Mid to Large Accounts)
AF Group, Philadelphia
This position is responsible for new market development, new product development and existing product enhancements from a commercial property and casualty technical underwriting perspective. This position serves as a commercial property and casualty technical underwriting expert in a commercial multi-line environment and will be involved with supporting the goals and implementing best practices for all operating units and the Enterprise as a whole. This position exercises broad discretion and judgment and provides enterprise-wide operational consistency, integrity and oversight. This position performs work in support of multiple initiatives, lines of business and/or products. This position manages highly complex business processes and/or improvement efforts across multiple departments or lines of business.RESPONSIBILITIES/TASKS: Assists in aggressively identifying, solving and managing / re-directing problem markets. Responsible for Analyzing, researching and reporting on underwriting trends, issues, laws, rules, regulations and best practices, and provides recommendations as appropriate. Analyzes current and potential book of business and provides appropriate reports and recommendations. Assists in the development of enterprise underwriting policies, procedures and best practices. Assists in the implementation and monitoring of policies, practices, procedures and workflows. Identifies and establishes strategy for quality control to ensure consistency with best practices and workflows. Outlines improvement opportunities and coaches' management on ways to improve. Participates in the identification, preparation and presentation of training and programs at an Operating Unit and Enterprise level. Serves as a technical expert and consultant in Corporate Underwriting on responses to questions and concerns for all operating units. Serves as an advisor on responses to questions and concerns from operating units and others on premium audit issues and Bureau inquiries. Analyzes and reviews accounts above the authority limits of Operation Unit managers and underwriters and makes determinations on pricing and programs, as needed. Collaborates with enterprise operating units and Corporate Underwriting in furtherance of enterprise cost containment strategies as necessary. Represents Product Management & Corporate Underwriting and the enterprise, on various committees and events as appropriate and approved. Conducts underwriting due diligence assignments, as needed. Performs special projects, as assigned. Provides evaluation and input regarding effectiveness of departmental programs and projects. Maintains confidentiality of all information processed. Leads the research, analysis and implementation of new or existing product ideas, market development, and product enhancements, including creating supporting business cases, designing solutions, and implementing innovative products for multiple commercial lines of insurance. Responsible for the ownership and execution of the overall product strategy, new product and business model innovation, including developing white papers, proposals for action or implementation plans. Evaluates the cost benefit of market opportunities and product initiatives and recommends actions based on evaluation, including identifying product improvements for complex product and policy construction considerations. Plays a key role in the development of short and long term strategic product & underwriting strategies in support of AF Group's business and profitability goals. Develop new product ideas, review existing and drafts new coverage language, executes to the Product Development Life Cycle. Responsible for creating best practices, underwriting guidance and training to engage enterprise. Responsible for managing key compliance and regulatory relationships to include Product Objection Management. Serves as a key contact for developing and implementing new products or organizational practices specific to the product. Maintains Expert knowledge including state regulations, compliance, coverages, operational processes, underwriting criteria and system application and tools. Supports complex ISO, NCCI based and proprietary changes. Coordinate with business partners to develop complete filing packages. Apply expert guidance and insight related to more highly regulated states / complex filings. Research and approve complex updates and changes to ISO, NCCI, Regulatory product updates, applying expert knowledge, problem solving skills and judgment. Recommend actions based on regulatory changes. Research, access and communicate risk of ISO, NCCI, Bureau, Regulatory noncompliance due to technical constraints and other operational issues. Collaborate with business partners and leadership to resolve noncompliance issues. Collaborates with and serves as liaison between Product Development, Innovation and Corporate Underwriting, with Enterprise Operating Units., including Accountability/Oversight for the Product delivery of Functional Specs. In collaboration with Corp UW Line of Business owner, develops underwriting guidelines and letters of authority, for new programs / products within the Workers' Compensation commercial lines arena. Works with third party vendors (ISO, NCCI, etc.), manages consultant relationships with our internal partners to integrate product needs based on market, product and technical requirements.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Insurance, Business, Math, Finance, or a related field required. Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred. Certification or progress toward certification is highly preferred and encouraged. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE:Minimum seven years of commercial property and casualty multi-line underwriting, and product management/development experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities; or any combination of education and experience that would provide an equivalent background. Workers' Compensation preferred.SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Extensive knowledge of commercial property and casualty with strong multi-line experience. Experience in insurance product development and product ideation Ability to build out multi line capabilities for the enterprise Experience with insurance related regulatory and governing bodies Experience in implementing new product offerings into a technology platform Ability to exercise good judgment in evaluating and determining the propriety of accepting or rejecting commercial property and casualty risks (commercial lines) for the purposes of issuing insurance coverage. Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals. Excellent oral and written communication skills. Excellent analytical skills to identify improvement needs and develop solutions. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, and respond to questions as appropriate. Strong interpersonal skills and the ability to negotiate while creating and maintaining mutually beneficial relationships with working partners. Ability to manage multiple projects and meet necessary deadlines with minimal direction. Ability to perform necessary mathematical computations. Ability and proficiency in the use of computers and proficient in Microsoft Windows including spreadsheet applications and Microsoft Word. Ability to make competent, independent decisions. Ability to maintain confidentiality. Ability to perform other assignments at locations outside the office.WORKING CONDITIONS:Work is performed in an office environment with minimal hazards. Travel may be required.The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-TM1
Senior Product Manager - Workers' Compensation Underwriting (Mid to Large Accounts)
AF Group, Philadelphia
This position is responsible for new market development, new product development and existing product enhancements from a commercial property and casualty technical underwriting perspective. This position serves as a commercial property and casualty technical underwriting expert in a commercial multi-line environment and will be involved with supporting the goals and implementing best practices for all operating units and the Enterprise as a whole. This position exercises broad discretion and judgment and provides enterprise-wide operational consistency, integrity and oversight. This position performs work in support of multiple initiatives, lines of business and/or products. This position manages highly complex business processes and/or improvement efforts across multiple departments or lines of business.RESPONSIBILITIES/TASKS: Assists in aggressively identifying, solving and managing / re-directing problem markets. Responsible for Analyzing, researching and reporting on underwriting trends, issues, laws, rules, regulations and best practices, and provides recommendations as appropriate. Analyzes current and potential book of business and provides appropriate reports and recommendations. Assists in the development of enterprise underwriting policies, procedures and best practices. Assists in the implementation and monitoring of policies, practices, procedures and workflows. Identifies and establishes strategy for quality control to ensure consistency with best practices and workflows. Outlines improvement opportunities and coaches' management on ways to improve. Participates in the identification, preparation and presentation of training and programs at an Operating Unit and Enterprise level. Serves as a technical expert and consultant in Corporate Underwriting on responses to questions and concerns for all operating units. Serves as an advisor on responses to questions and concerns from operating units and others on premium audit issues and Bureau inquiries. Analyzes and reviews accounts above the authority limits of Operation Unit managers and underwriters and makes determinations on pricing and programs, as needed. Collaborates with enterprise operating units and Corporate Underwriting in furtherance of enterprise cost containment strategies as necessary. Represents Product Management & Corporate Underwriting and the enterprise, on various committees and events as appropriate and approved. Conducts underwriting due diligence assignments, as needed. Performs special projects, as assigned. Provides evaluation and input regarding effectiveness of departmental programs and projects. Maintains confidentiality of all information processed. Leads the research, analysis and implementation of new or existing product ideas, market development, and product enhancements, including creating supporting business cases, designing solutions, and implementing innovative products for multiple commercial lines of insurance. Responsible for the ownership and execution of the overall product strategy, new product and business model innovation, including developing white papers, proposals for action or implementation plans. Evaluates the cost benefit of market opportunities and product initiatives and recommends actions based on evaluation, including identifying product improvements for complex product and policy construction considerations. Plays a key role in the development of short and long term strategic product & underwriting strategies in support of AF Group's business and profitability goals. Develop new product ideas, review existing and drafts new coverage language, executes to the Product Development Life Cycle. Responsible for creating best practices, underwriting guidance and training to engage enterprise. Responsible for managing key compliance and regulatory relationships to include Product Objection Management. Serves as a key contact for developing and implementing new products or organizational practices specific to the product. Maintains Expert knowledge including state regulations, compliance, coverages, operational processes, underwriting criteria and system application and tools. Supports complex ISO, NCCI based and proprietary changes. Coordinate with business partners to develop complete filing packages. Apply expert guidance and insight related to more highly regulated states / complex filings. Research and approve complex updates and changes to ISO, NCCI, Regulatory product updates, applying expert knowledge, problem solving skills and judgment. Recommend actions based on regulatory changes. Research, access and communicate risk of ISO, NCCI, Bureau, Regulatory noncompliance due to technical constraints and other operational issues. Collaborate with business partners and leadership to resolve noncompliance issues. Collaborates with and serves as liaison between Product Development, Innovation and Corporate Underwriting, with Enterprise Operating Units., including Accountability/Oversight for the Product delivery of Functional Specs. In collaboration with Corp UW Line of Business owner, develops underwriting guidelines and letters of authority, for new programs / products within the Workers' Compensation commercial lines arena. Works with third party vendors (ISO, NCCI, etc.), manages consultant relationships with our internal partners to integrate product needs based on market, product and technical requirements. Assists in new market development, including creating supporting business cases, drafting white papers and acting as a liaison to departments involved in new market development for multiple commercial lines of insurance. Analyzes new opportunity design, build, and implementation. Understands complex reinsurance structures, and critically evaluates complex clauses within proportional and non-proportional treaty and facultative reinsurance policies. Conduct full policy wording reviews for renewals to ensure compliance with underwriting guidelines. Collaborates with and serves as liaison between Corporate Underwriting, Product Management and Operating Units. Serves as owner for drafting, developing and implementing new products or organizational practices specific to the product. Develops underwriting guidelines and letters of authority, for new programs / products within the multi-line arena - including workers compensation plus other commercial lines of insurance. Establishes enterprise quality control / governance standards. Assists with the Market Intelligence Initiative as needed. Maintains a clear understanding of all business requirements and applies expert product knowledge throughout the functional design process, including requirement documentation and technology liaising. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Insurance, Business, Math, Finance, or a related field required. Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred. Certification or progress toward certification is highly preferred and encouraged. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE:Minimum ten years of commercial property and casualty underwriting, with strong multi-line commercial property and casualty lines experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities. Experience with alternative market/specialty programs a plus. Two years of experience with the Enterprise as a Corporate Underwriting Consultant or equivalent experience which provides the necessary skills, knowledge and abilities required. Workers' Compensation preferred. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Extensive knowledge of commercial property and casualty with strong multi-line experience. Experience in insurance product development and product ideation Ability to build out multi line capabilities for the enterprise Experience with insurance related regulatory and governing bodies Experience in implementing new product offerings into a technology platform Ability to exercise good judgment in evaluating and determining the propriety of accepting or rejecting commercial property and casualty risks (commercial lines) for the purposes of issuing insurance coverage. Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals. Excellent oral and written communication skills. Excellent analytical skills to identify improvement needs and develop solutions. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, and respond to questions as appropriate. Strong interpersonal skills and the ability to negotiate while creating and maintaining mutually beneficial relationships with working partners. Ability to manage multiple projects and meet necessary deadlines with minimal direction. Ability to perform necessary mathematical computations. Ability and proficiency in the use of computers and proficient in Microsoft Windows including spreadsheet applications and Microsoft Word. Ability to make competent, independent decisions. Ability to maintain confidentiality. Ability to perform other assignments at locations outside the office. Extensive knowledge of commercial property and casualty with strong multi-line experience in commercial property and casualty insurance and underwriting techniques, including knowledge of occupational classification codes, loss ratios, claims histories, retention plans, scheduled credits, and other methods of acquiring and retaining favorable workers compensation business. WORKING CONDITIONS:Work is performed in an office environment with minimal hazards. Travel may be required.The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $102,400 and $171,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-TM1
Manager, Claims Commercial Auto or Trucking
AF Group, Philadelphia
Fundamental Underwriters provides specialty insurance solutions with expertise in commercial auto. We offer competitive pricing, coverage and partnership you need to keep your operation in motion. We deliver individual underwriting solutions, consultative loss control programs and rapid claims resolutions for risks with superior safety cultures.Job DescriptionThe Claims, Manager role is responsible for managing a team of Claim Representatives handling Commercial Auto and Trucking claims. Responsible for managing and coordinating the claims related processes to serve a geographically focused block of business. This responsibility includes leading team members and managing resources to achieve team goals and objectives that support company business goals. Sets annual unit business goals, monitors production and business activity, ensures business process times are met, and establishes roles and responsibilities while maximizing use of employee talent. Assists and monitors team member's workloads, acts as liaison between team members and other teams or technical staff and establish team goals, procedures, and strategies.Responsibilities/Tasks Effectively manages the quality review process. Manages a multi-functional unit of Claims professionals and support staff. Evaluates and develops employees to ensure the best utilization of unit talent. Identifies team-staffing needs and takes necessary measures to ensure appropriate levels of service. Consistently monitors workflows to maximize efficiency. Maintains an acceptable level of service and customer satisfaction and retention. Communicates and collaborates with all of the various Accident Fund Company departments/teams with whom the customer may interact or impact through daily processes. Ensure appropriate account management occurs to support Accident Fund business needs. Evaluates training needs, develops training plans and ensures implementation. Develops unit goals, objectives, processes, procedures, and systems. Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies. Researches cause of discrepancies and makes recommendations. Ensures efficient and effective use of company resources, evaluates processes and procedures, and develops new procedures. Maintains up-to-date technical knowledge of Claims core functions. Ensures maximum team effectiveness through coordination of team functions/activities and streamlining processes to minimize duplication of efforts and promote team efficiency. Mentors employees and develops career paths with growth opportunities. Provides guidance and advice when required or necessary and encourage/motivate employees in their daily efforts. Responsibility for balancing workload to optimize the effectiveness of the team. Participates in special projects and serves on committees as needed. Maintains confidentiality.Supervisory: Directly manages exempt and non-exempt staff. Carries out responsibilities in accordance with company policies and applicable laws. Responsibilities include interviewing, selecting and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.Performs other related duties which may not be specifically listed in the position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work.EMPLOYMENT QUALIFICATIONS: Bachelor's degree in insurance, business or a related field. Progress towards, or completion of, industry-recognized professional designation preferred. Combination of relevant education and experience may be considered in lieu of degree.Experience Seven years experience in an insurance organization with demonstrated technical knowledge in claims management. Three years supervisory or leadership experience in claims required. Skills/Knowledge/Abilities (ska) Required Customer service focused Claims Manager who demonstrates knowledge and understanding of commercial auto and trucking coverages Supervise and manage a team of Claim Representatives who handle commercial trucking claims. Acts as a technical expert in handling complaints and other escalated issues from internal and external customers. Supervise and manage designated coverage issues on commercial auto and trucking claim files with wide range in value, with potential for litigation. Review and approve coverage determination letters. Assist in training Claims Representatives in the handling of designated issues involving liability, investigation, value, civil procedure and State and Federal law Provide guidance to Claims Representatives on their negotiations, mediations, arbitrations and settlement procedures as assigned. Conduct audits of claim files to ensure best practices. Knowledge of team-building and employee motivation theories with the ability to effectively manage multi-functional employee teams. Demonstrated leadership abilities. Demonstrated technical knowledge of insurance administration, claims management, or relevant insurance expertise. Ability to work with and empower others on a collaborative basis to ensure success of unit team. Excellent oral and written communication skills. Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions and employing active listening techniques. Knowledge of insurance and underwriting techniques, agency and policyholder needs. Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate. Ability to establish workflows, manage multiple projects, and meet necessary deadlines. Ability to maintain confidentiality. Ability and proficiency in the use of computers and company standard software specific to position. Ability to perform other assignments at locations outside the office.Working ConditionsWork is performed in a virtual office setting with no unusual hazards. Travel is required with occasional overnight stays.The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-TM1#FUW