Hotel Manager Salary in Philadelphia, PA

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleAdministrative Coordinator, Wharton San FranciscoJob Profile TitleAdministrative CoordinatorJob Description SummaryThe Administrative Coordinator assists the San Francisco first- and second-year Class Managers, the Wharton MBA for Executives Academics Coordinator (Registrar), and the Wharton San Francisco Operations team. The Coordinator provides administrative support in preparation for class weekends, including printing slides/handouts for faculty, and assigning offices to faculty and other staff spending time on SF campus. The Program Coordinator creates spreadsheets every term to send to campus partners for upload to Astra and MyWharton for all SF cohorts. The Coordinator supports all other programs offered on the Wharton San Francisco campus, such as Semester in San Francisco and Executive Education. This role operates on a non-traditional work schedule and requires some weekend and evening hours. Specifically, each cohort of WEMBA students in session every other Saturday, resulting in a class being in session most Saturdays during a calendar year and, occasionally, classes and events are held during the evenings.Job DescriptionJob ResponsibilitiesProvide general administrative support to the WEMBA Registrar and both SF Class Managers in preparation for class weekends, as well as planning support throughout the term. This includes creating spreadsheets with term schedules for use by other departments (e.g. Events and IT) for upload into their systems. Prepare class materials for faculty (e.g. printouts), and monitor hotel lists. Answerstudent questions regarding weekend logistics. Fill in for Class Managers, when needed.Track, receive, and e-ship mailings for faculty, staff, and other WSF campus stakeholders. Work in conjunction with Program Coordinator in Philadelphia regarding administrative support of all cohorts, assuring that SF needs are being met.Support preparations for annual Marketing Week and Global cohort week hosted in SF, and SF-based Block Week courses.Help SF Class manager of graduating and incoming class with preparations for graduation and orientation.Prepare office assignments for faculty, TAs, and other visitor via Astra. Greet speakers and other guests on campus. Hand off list to front desk temps to prepare signs and badges. Arrange proctoring of exams (SF) for students with special accommodation and makeup exams.Coordinate with all WSF-related departments to ensure the smooth delivery of programs for their constituents and act as the on-site point of contact for programs/events, when needed.Work with the Events Team to manage multiple aspects of event logistical planning for programs and events including; pre-program coordination, catering, post-program close-out and on-site, active support of programs.Plan and provide logistical support for all WSF programs and events on campus, including Executive Education, Admissions, and Venture Lab.Serve in front desk rotation as needed to support classes and events.Non-standard hours such as late evenings, weekends, and holidays will be required.Qualifications: A high school diploma and 5 years of experience is required, or an equivalent combination of education and experience.This position requires strong written and verbal communication skills and the ability to effectively communicate with all levels of staff, faculty, administrators, and executive students.Must have a strong customer service orientation and the ability to exercise sound judgment while maintaining a high level of professionalism and confidentiality. The ability to juggle multiple tasks and to prioritize among deliverables while maintaining attention to detail is a must.Must possess the ability to work in a collaborative team environment with colleagues from multiple departments and campuses. Proficiency in Microsoft suite of products (Word, Excel, PPT, Outlook).Familiarity with University systems is a plus.Ability and willingness to work Saturdays, Sundays, and evenings on a regular basis.Job Location - City, StateSan Francisco, CaliforniaDepartment / SchoolWharton SchoolPay Range$20.45 - $32.00 Hourly RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Job Description Summary The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.Respond to guests' requests such as in a timely and efficient manner.Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.Report needed repairs or unsafe conditions to supervisor.Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.Minimize waste of supplies and amenities within all areas of housekeeping.Deliver lost and found items according to established procedures.May regularly assist with deep cleaning projects.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Job Objectives:   As Administrative Assistant, support the Philadelphia office with various administrative needs.  Position reports to the branch manager and will also provide support to other senior level executives in the office.   Duties and Responsibilities:   Answering all incoming calls to the main switchboard, taking messages and transferring calls to the appropriate department General office work such as filing, photocopying, daily mail duties, faxing, typing correspondence, memos, reports and presentations Maintain Office space Organizing and maintaining files Completing expense reimbursements for Branch Managers and other Executives, as well as AMEX card monthly reports Making travel and hotel arrangements for Branch Manager and other Executives in the office Calendar management for the Branch Managers and other Executives in the office Scheduling meetings and arranging video/conference calls.  Ordering lunch for meetings Establish and maintain reservation system for conference rooms Placing guests on the building visitor log and welcoming guests when they arrive Assist visiting executives as required Assist in new employee set up – facilitate receipt of computer/printer etc. prepare workspace, secure building and building pass Monitoring and ordering all supplies for the office and kitchen Processing of invoices and payables for the office Act as office liaison for training department, AW Empower Hour presentations Point of contact for building management and small scale facility issues Other duties and special projects as required Requirements: ·       Knowledge of administrative practices procedures and office management skills, as typically acquired through three or more years of administrative experience ·       Excellent interpersonal skills at all levels of business, including interacting with staff and external business parties ·       The ability to work independently and efficiently ·       Excellent organizational skills ·       The ability to handle high profile relationships with a professional demeanor ·       Computer skills including Microsoft office, Word, Excel, and PowerPoint ·       High degree of flexibility About Fairfax  Fairfax is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management.     About Allied World  Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and we benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Our capital base is strong, our solutions anticipate rather than react to changing trends, and our teams are focused on establishing long-term relationships that are mutually beneficial. Learn more about how we can help you manage your risk by visiting: Web: www.awac.com | Facebook: www.facebook.com/alliedworld | LinkedIn: https://www.linkedin.com/company/allied-world     Our generous benefits package includes: Health and Dental Insurance, 401k plan, and Group Term Life Insurance.  Allied World Insurance Company is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will be considered for employment without regard to an individual's race, color, national origin, religion or belief, sex, age, genetic information, marital or civil partnership status, family status, sexual orientation, gender identity, or their protected veteran or disability status.  Please visit www.awac.com for further information on Allied World.   

Racquet Sports Front Desk StaffUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.Posted Job TitleRacquet Sports Front Desk StaffJob Profile TitleTemporary Employee - Non-ExemptJob Description SummaryPenn Racquet Sports is searching for a reliable, detail oriented, energetic front desk assistant for both Tennis and Squash Centers. Must be computer savvy with excellent customer service. Tennis or Squash knowledge is a plus yet not required.Job DescriptionResponsibilities:- Respond to inquiries about memberships, private lessons, clinics, programs, junior clinics, and summer camp.- Process payments accurately and efficiently.- Assist members with navigating and utilizing the facility's app.- Greet customers warmly and create a positive first impression.- Continuously provide excellent customer service to address member needs and questions.- Manage reservations for tennis courts, ensuring an organized schedule.- Efficiently check in both visitors and members.- Handle administrative tasks, such as data entry and record keeping.- Oversee opening and closing procedures for the facility.- Ensure a welcoming and organized front desk area.Qualifications:- Strong communication and interpersonal skills.- Ability to multitask and prioritize tasks effectively.- Detail-oriented with excellent organizational abilities.- Customer service experience is a plus.- Familiarity with tennis and sports facilities is beneficial.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolDivision of Recreation & Intercollegiate AthleticsPay RangeSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Hecht-Tennis-Center/Racquet-Sports-Front-Desk-Staff_JR00085799Copyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-5baaba4cab707645aff576faca45972c

ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Philadelphia Residence Inn, located near the Philadelphia Airport and many favorite tourist spots downtown historic Philadelphia. The 121-room Residence Inn by Marriott Philadelphia Airport offers our guests a lounge area for evening relaxation with an adjoining patio with fire pit.ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!JOB DESCRIPTION Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Catering & Group Sales Manager ,you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business and maximize revenue and event experience.Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and rate availability. Develop and quote prices for same. Maintain existing relationships with accounts. Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Conduct site visits with clients and participate in tradeshows, industry, and customer events. Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.We're located in Center City o verlooking the magnificent Avenue of the Arts, the 481-room DoubleTree by Hilton Philadelphia Center City lies in the heart of the city's cultural district, just steps away from the best entertainment and shopping our city has to offer and in easy walking distance to the business district.Come join our Team! We are offering a fantastic compensation package, and one of the BEST UNCAPPED Bonus Incentive plans in the hotel business!!What will I be doing?As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.Specifically, your essential functions will be to perform the following tasks to the highest standards:• To organize, plan and prioritize your duties by developing plans and goals.• Timely communication to internal and external clients via telephone, email, written documents or in person.• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.• Demonstrate knowledge of job systems, products, systems, and processes.• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.• Selling and influencing both internal and external clients.• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.• Participate in customer site inspections and assist with the sales process as necessary.• Other duties as necessary based on business needs.• Regular attendance.What are we looking for?• Minimum Years of Experience: one (1) year Hospitality related experience at manager level.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:• Knowledge of the hotel property management systems (Delphi.fdc)• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!#L1-CU1

The DoubleTree by Hilton Philadelphia Center City is expanding their team! They are currently seeking a Senior Sales Manager to join their dynamic team. Located in the heart of downtown Philadelphia and the Avenue of the Arts, the DoubleTree by Hilton Philadelphia Center City, is the perfect place to showcase your skills and grow your career.They are looking for anon propertySenior Sales Manager to join their amazing team. The ideal candidate will have 3+ years of hotel group sales experience within a full-service hotel (300+ rooms) within a big city/downtown market is strongly preferred.What Will I Be Doing?A Senior Sales Manager is responsible for securing groups by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. POSITION STATEMENTThis role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!#L1-CU1

Property DescriptionSheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene.OverviewWith a convenient location, Sheraton Philadelphia University City Hotel is an ideal destination, located between the scenic campuses of University of Pennsylvania and Drexel University. We are undergoing a multimillion dollar renovation this summer and we are looking for a sales manager to join our team to show off our beautiful new property.Are you a dynamic sales professional with a passion for the hospitality industry? We have an exciting opportunity for a Sales Manager! Join our team and take your career to new heights by driving revenue and building strong relationships with clients. As a Sales Manager, you will play a key role in generating sales, developing strategies, and exceeding targets. Bring your energy, enthusiasm, and proven sales track record to our dynamic team.Summary:Lead the sales efforts to achieve revenue goals and exceed targetsDevelop and implement strategic sales plans to attract new clients and expand existing accountsBuild and maintain strong relationships with corporate clients, event planners, and travel agenciesConduct sales presentations, negotiate contracts, and close dealsCollaborate with the marketing team to develop promotional materials and campaignsStay up-to-date with industry trends and competitor activitiesAttend trade shows, conferences, and networking events to generate leadsProvide exceptional customer service and ensure client satisfaction throughout the sales processIf you are a motivated sales professional with a passion for the hospitality industry, apply now to become a Sales Manager! Join our dynamic team, unleash your sales prowess, and be part of our success story. Take the next step in your career and make a significant impact on our business.QualificationsProven track record of success in sales, preferably in the hospitality industryStrong negotiation and closing skillsExcellent communication and interpersonal skillsAbility to build and maintain relationships with clientsResults-driven mindset with a focus on achieving and exceeding sales targetsKnowledge of sales techniques and strategiesFamiliarity with CRM software and sales analytics toolsBachelor's degree in Business, Hospitality, or related field preferredBenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.#LI-KM1

LOOKING FOR A GENERAL MANAGER FOR ANNA & BEL. A LIFESTYLE BOUTIQUE HOTEL IN PHILADELPHIA, PA.This General Manager position oversees a hotel property and F&B operations. This role will help minimize operating costs, improve operations efficiency, and deliver a positive experience for our guests, while maintaining the standards of health and safety.The ideal candidate has 5+ years of hotel GM experience with oversight of F&B operations. You must be available to work flexible hours, including weekends and holidays as needed.ResponsibilitiesLead Your Teams & Deliver on the Guest ExperienceManage Front office team to ensure the guest experience is seamless, welcoming, and comfortableProvide leadership to Housekeeping & Maintenance teams, facilitating highest standards of cleanliness and hotel conditionOversee culinary and front of house restaurant operationsMaintain high guest satisfaction scores, ensuring any guest concerns are addressed in a timely and professional mannerEstablish and maintain a positive workplace cultureDrive Performance & Hit BudgetsOversee property expenditure, controlling labor, OS&E and food costs per budgetDrive F&B revenue to achieve budget targetsManage all operating supplies, including F&B inventories in partnership with F&B teamRun a Smooth OperationOwn and troubleshoot any on-property or guest issuesEnsure company's proprietary software is efficiently and effectively usedEnsure company SOPs are properly followed and executedDevelop property specific policies and procedures on an as needed basisBuild and maintain positive rapport with the local communityManage Your TeamsRecruit, hire, onboard, train and offboard your team members in compliance with staffing needsExecute payroll and efficient scheduling in line with budgetary constraintsHandle employee complaints and administer disciplinary action as neededPerform other duties as assigned to meet the needs of the businessOur Ideal CandidateYou are an inspiring leader and excellent communicatorYou deliver results and are a resourceful problem solverYou are known for delivering high standards of service through a keen eye for detailYou are experienced in Google-Suite, Asana, Slack, Apple products (preferred)You have a high degree of professionalism - you are hardworking, reliable and respectfulRequirements and Experience5+ years experience in service industry with direct customer interaction5+ years experience in leading teams at Manager Level +5+ years overseeing a physical facility5+ years of F&B experienceExperience in ownership of financial performance and a track record of successful cost control managementExperience with HR functions such as hiring, training, scheduling, payroll, employee relations, and complianceExperience in utilizing technology for efficiency and communicationHigh school diploma/GED required, BS degree preferredPhysical RequirementsWhile performing the required duties of this job, the employee is regularly required to stand and walk for extended periods of time. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.Compensation & BenefitsCompetitive compensation, starting at $120,000 USDExcellent benefits packageRobust onboarding on our proprietary technologyOpportunity to work in an environment fostering an innovative approach to hotel operations, which encourages initiative and sharpens leadership skillsWorking with highly talented people who are extremely passionate about their craftLeadership and professional development growth opportunitiesPaid time off & vacationHotel Discount ProgramCareer growth opportunities within a network of dozens of hotels across the US and MexicoOther DutiesThis job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change based upon changing operational and environmental requirements. Such changes will be discussed with the team member and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.About Life HospitalityAnna & Bel is managed by Life Hospitality, the hotel management arm of , - an operations, branding, and software company with a mission to make travel more accessible by making hotels easier to operate and more profitable with tech-enabled, best-in-class operations. We approach operations with a tech-driven mindset. From hotel operations to F&B, we give you tools and resources to run your hotel most efficiently so you can focus on what matters most: the guest experience. We manage a portfolio of over 50 hotels across the US and Mexico and growing to 150+ in 2023. You can find all Life Hospitality openings at https://www.lifehospitality.careers.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Job Type: Full-timePay: From $120,000.00 per yearBenefits:Dental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offReferral programVision insuranceSchedule:10 hour shift8 hour shiftDay shiftEvening shiftHolidaysMonday to FridayWeekends as neededExperience:Hotel management: 2 years (Required)Restaurant management: 1 year (Required)Work Location: In person

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment for members and guests during our opening/closing weekend hours through a high level of customer service. This position is a 2 day per week/16 hours a week position working a combination of shifts between Friday, Saturday, and Sunday. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Weekend Lead, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence.Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.Willingness to have courageous conversations with team members as needed in accordance with company policy.Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily.Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.Be available to SSRs to address questions and concerns in partnership with the GM/AGM.Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club.Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience.At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.Child & Adult AED/CPR certified.Ability to learn and maximize our POS/timekeeping/membership systems.Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.Successful track record of working in a team-oriented environment.Ability to handle challenging member issues with patience, tact, and the utmost professionalism.A sense of urgency regarding customer service and sales results.Demonstrated communication and interpersonal skills.Highly organized with detail-orientation and proven follow-up skills.Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.Prolonged periods of standing at the Welcome Desk and working on a computer.Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This part-time position adheres to a weekly opening/closing schedule working Friday, Saturday, and Sunday shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing shifts to ensure a proper facility walkthrough.