Incident Manager Salary in Philadelphia, PA

What Will Your Job Look Like?The Manager, Transportation will have ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area.  The primary function of the Manager, Transportation is to provide oversight for Transportation Provider relationships and satisfaction, implementation, logistics network management, field monitoring, and financial analysis of transportation costs within the assigned region.  This role is key to a successful relationship with our Transportation Providers.Some travel is required.What You’ll Do:Manage and oversee all operational aspects of Logistics, within assigned regionEnsure local Logistics teams are evaluating performance of transportation providers and holding them accountable for a variety of metrics, including, but not limited to on time performance, cost and customer service satisfactionPrimary responsibility and focus, at the assigned regional level, for network costs, including but not limited to reviewing and containing average costs per trip, average costs per mile, and other costs related metrics to meet budgeted transportation expenses over managed territoriesDrive cost containment initiatives through innovative recommendationsProvide support for organizationDirect Logistics Team in retention of and recruitment to the existing network to ensure that networks are comprehensive in geographic and mode coverageDirect Logistics Team in field monitoring and issuing of performance improvement plans (PIP) for transportation providers’ subpar performanceEnsure transportation providers (TP) are educated and trained in accordance with MTM and contract specific requirementsEnsure TPs are compliant with all requirements, credentials and policiesParticipate in planning, revisions, implementation and execution of updated amendments and/or regulationsResponsible for daily guidance, development and performance of all direct reportsProvide contract and MTM policy interpretation and assistance to local Logistic TeamFacilitate town halls, conventions and seminarsRegular attendance is requiredOther duties as assignedWhat You’ll need:High School Diploma or G.E.D.College degree or four years of related work experience2+ years of previous experience in management or in a proven leadership role3+ years of previous experience in transportation, logistics, operations, or fleet management is required (5+ years is preferred)Minimum 2 years’ experience as an Account Manager or relevant related experienceExperience contracting and negotiationsMust possess a valid driver’s licenseEven better if you have...Experience managing a 100+ fleet of vehicles, preferredExperience with routing and dispatch applications is preferredDemonstrate excellent time management skillsExecute for resultsExcellent public speaking and presentation skillsKnowledge of transportation logisticsMust be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesyAbility to establish and maintain operational structureExcellent problem-solving skills with the ability to anticipate and resolve problemsStrong persuasion and negotiation skillsModerate skills in Microsoft OfficeAnalytical in using data to drive operational and cost improvementDemonstrate a high level of ownershipMust be able to demonstrate strong customer service skillsAbility to maintain positive and team focused during high stress situationsExcellent communication skillsAbility to maintain high level of confidentialityMust be able to communicate with staff of all job levels professionallyAbility to prioritize assigned projects, incidents, and requestsAbility to identify with customers' needs and circumstancesAbility to recognize, handle and refer situations of an emergent natureAdhere to all MTM established protocols and policiesRegular attendanceWhat’s in it for you:· Health, Life Insurance, Dental and Vision Plans· 401(k) with a company match· Paid Time Off, Holiday Pay and Birthday Holiday· Maternity/Paternity Leave· Casual Dress Environment· Tuition Reimbursement· MTM Perks Discount Program· Leadership Mentoring OpportunitiesEqual Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.#MTM

Manager Research Project A/B (Department of Medical Ethics)University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleManager Research Project A/B (Department of Medical Ethics)Job Profile TitleManager Research Project AJob Description SummaryResponsible for day to day management of complex projects conducted with collaborators both internal and external to university. Take leadership role in developing study protocols, writing grants, managing the detailed operations of projects, analyzing qualitative and quantitative data, cultivating close relationships with community partner organizations, and drafting/editing manuscripts for submission to peer-reviewed journal. Develop the team's research strategy, lead projects and co-author papers.Job DescriptionThe Research Project Manager A/B will contribute to the successful planning, management and execution of research projects to reduce atherosclerotic cardiovascular disease (ASCVD) risk for Penn Medicine patients. These studies adapt existing behavioral science evidence as well as novel patient, provider and system approaches to identify, diagnose and treat patients at elevated ASCVD risk to increase and sustain physical activity, improve hypertension management, and lower cholesterol. The Project Manager A will manage a new work-stream using predictive modeling that leads to the design and implementation of a randomized control trial to reduce cardiovascular risk by lowering LDL and managing hypertension focused on Penn Medicine patients. The Project Manager A will be an active participant in early stage program development activities including iterative pilot testing and feasibility studies, using data and lessons learned to inform protocol development and implementation. This individual will be responsible for creating and maintaining study databases, assuring data quality, maintaining accurate documentation, and coordinating with various project teams on matters related to data collection, extraction and analysis. Activities also include coordinating with Data Scientists at Wharton and PSOM as well as Penn Medicine clinical teams on protocol development, study set-up, and implementation. The Project Manager A will oversee recruitment, screening and enrollment, data collection via electronic processes, database management and quality assurance activities, study document development and management, daily conduct and management of study interventions. They will track and manage study budgets, as well as train and supervise research staff. The Project Manager A will be responsible for IRB correspondence and regulatory compliance and tracking of medical incidents and adverse events. The Project Manager A will communicate regularly with leadership on progress and assist with the preparation of manuscripts and submissions of publications.In addition to the above, the Project Manager B will have demonstrated strong research and administrative skills to provide high-level management and will function independently in carrying out most responsibilities. The role will include regular contact with internal and external entities of importance to manage the execution of data use agreements and subcontracts.We are profoundly committed to diversity, equity and inclusion and we are seeking candidates who foster and support this commitment.QualificationsManager Research Project A - BA/BS and 3-5 years related experience or equivalent combination of education and experience required. Master's degree preferred. The position requires strong organizational and problem solving skills. An interest and experience with bioinformatics data and behavioral science are preferred; including advanced Excel skills, comfort with new technologies, study devices and web-based platforms and software. A familiarity with electronic health records is a plus. The position requires excellent verbal and written communication skills and the ability to work effectively and efficiently both independently and as part of a team, with the ability to thrive in a diverse working environment. Proficiency and comfort with other Microsoft applications (e.g. Word, PowerPoint, Teams) as well as web based communications and data-base/tracking tools (e.g. Slack, RedCap, Zoom) is required.Manager Research Project B: - Master's degree and 3 to 5 years of experience in a research or health-related field or equivalent combination of education and experience required. The successful candidate will be extremely well organized and resourceful. They must thrive in multi-tasking environments, and be a self-starter with a results orientation. Understanding of regulatory compliance issues required. Strong interpersonal communication skills are essential with the ability to communicate effectively across the ecosystem of academic researchers, clinical providers and local communities. High accuracy, dependability, and attention to detail will be vital to success in the position.This position is contingent upon grant funding.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolPerelman School of MedicinePay Range$51,824.00 - $81,441.00 Annual RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.​To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Blockley-Hall---11th-Floor/Manager-Research-Project-A-B--Department-of-Medical-Ethics-_JR00088092-1Copyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-f4ffcf7a263a0942b15130da1401cc05

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleManager Research Project A/B (Department of Medical Ethics)Job Profile TitleManager Research Project AJob Description SummaryResponsible for day to day management of complex projects conducted with collaborators both internal and external to university. Take leadership role in developing study protocols, writing grants, managing the detailed operations of projects, analyzing qualitative and quantitative data, cultivating close relationships with community partner organizations, and drafting/editing manuscripts for submission to peer-reviewed journal. Develop the team's research strategy, lead projects and co-author papers.Job DescriptionThe Research Project Manager A/B will contribute to the successful planning, management and execution of research projects to reduce atherosclerotic cardiovascular disease (ASCVD) risk for Penn Medicine patients. These studies adapt existing behavioral science evidence as well as novel patient, provider and system approaches to identify, diagnose and treat patients at elevated ASCVD risk to increase and sustain physical activity, improve hypertension management, and lower cholesterol. The Project Manager A will manage a new work-stream using predictive modeling that leads to the design and implementation of a randomized control trial to reduce cardiovascular risk by lowering LDL and managing hypertension focused on Penn Medicine patients. The Project Manager A will be an active participant in early stage program development activities including iterative pilot testing and feasibility studies, using data and lessons learned to inform protocol development and implementation. This individual will be responsible for creating and maintaining study databases, assuring data quality, maintaining accurate documentation, and coordinating with various project teams on matters related to data collection, extraction and analysis. Activities also include coordinating with Data Scientists at Wharton and PSOM as well as Penn Medicine clinical teams on protocol development, study set-up, and implementation. The Project Manager A will oversee recruitment, screening and enrollment, data collection via electronic processes, database management and quality assurance activities, study document development and management, daily conduct and management of study interventions. They will track and manage study budgets, as well as train and supervise research staff. The Project Manager A will be responsible for IRB correspondence and regulatory compliance and tracking of medical incidents and adverse events. The Project Manager A will communicate regularly with leadership on progress and assist with the preparation of manuscripts and submissions of publications.In addition to the above, the Project Manager B will have demonstrated strong research and administrative skills to provide high-level management and will function independently in carrying out most responsibilities. The role will include regular contact with internal and external entities of importance to manage the execution of data use agreements and subcontracts.We are profoundly committed to diversity, equity and inclusion and we are seeking candidates who foster and support this commitment.QualificationsManager Research Project A - BA/BS and 3-5 years related experience or equivalent combination of education and experience required. Master's degree preferred. The position requires strong organizational and problem solving skills. An interest and experience with bioinformatics data and behavioral science are preferred; including advanced Excel skills, comfort with new technologies, study devices and web-based platforms and software. A familiarity with electronic health records is a plus. The position requires excellent verbal and written communication skills and the ability to work effectively and efficiently both independently and as part of a team, with the ability to thrive in a diverse working environment. Proficiency and comfort with other Microsoft applications (e.g. Word, PowerPoint, Teams) as well as web based communications and data-base/tracking tools (e.g. Slack, RedCap, Zoom) is required.Manager Research Project B: - Master's degree and 3 to 5 years of experience in a research or health-related field or equivalent combination of education and experience required. The successful candidate will be extremely well organized and resourceful. They must thrive in multi-tasking environments, and be a self-starter with a results orientation. Understanding of regulatory compliance issues required. Strong interpersonal communication skills are essential with the ability to communicate effectively across the ecosystem of academic researchers, clinical providers and local communities. High accuracy, dependability, and attention to detail will be vital to success in the position.This position is contingent upon grant funding.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolPerelman School of MedicinePay Range$51,824.00 - $81,441.00 Annual RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

OverviewPhiladelphia Gas WorksLooking for a challenge and ready to power up your career?Free Health Insurance Options- Free Dental Insurance - Flex Spending - Commuter Benefits - Pension Plan - Free Parking - Wellness Programs - Onsite Gyms - Tuition Assistance- PSLF Eligible Employer- Parental Leave- Hybrid Work EnvironmentThe Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.Become part of the PGW Team!PSMS ManagerThis manager level position is responsible for developing, implementing, and overseeing the company's Pipeline Safety Management System (PSMS) per American Petroleum Institute Recommended Practice 1173. This role requires a deep understanding of pipeline operations, regulatory requirements, and a strong focus on continuous improvement to ensure the highest levels of safety, integrity, and compliance. This role also includes assisting in the development of the long-term vision for PSMS including policies, goals, objectives, and a strategic plan. This will include informing internal and external stakeholders of impending and future changes that have material impacts on the organization. This M2 manages professionals and others responsible for achieving specific goals, sets standards and expectations for staff and is the technical expert for the department. Impact of decisions may not be measurable until 6 to 12 months after decisions are made.ResponsibilitiesPSMS AdministrationPSMS Development and Implementation:Lead the development and implementation of the Pipeline Safety Management System in accordance with industry best practices and regulatory requirements.Establish and maintain a comprehensive framework for pipeline safety, including risk assessment, incident investigation, and safety performance monitoring.Regulatory Compliance:Stay abreast of relevant industry regulations, standards, and guidelines.Ensure that PGW's PSMS aligns with and exceeds regulatory requirements and collaborates with regulatory agencies as needed.Risk Assessment and Mitigation:Conduct regular risk assessments of pipeline operations and identify potential hazards.Develop and implement strategies to mitigate risks and enhance overall pipeline safety.Work closely with PSMS department liaisons to implement corrective actions and improvements based on audit findings and data analysis.Incident Response and Investigation:Develop and oversee the incident response plan, ensuring a timely and effective response to any pipeline incidents.'Lead investigations into incidents, analyze root causes, and implement corrective actions to prevent recurrence.Training and Awareness:Develop and deliver training programs to enhance the safety awareness and skills of employees involved in pipeline operations.Promote a strong safety culture throughout the organization.Performance Monitoring and Reporting:Establish key performance indicators (KPIs) to measure the effectiveness of the PSMS.Generate regular reports on safety performance and provide recommendations for improvement.Personnel ManagementCoordinate subordinate work activities by developing project timelines, milestones and analyzing impact, determining priorities of activities, making work assignments, monitoring projects, and providing direction and assistance as needed.Assess employee needs ensuring subordinates are properly trained and adhere to company policies, practices and procedures including collective bargaining agreement when applicable.Evaluate and meet with subordinates to discuss work performance providing appropriate commendations and disciplinary actions to ensure employees are well equipped to meet and/or exceed job expectations.Finance & AccountingManage expenditures for all PSMS related materials ensuring cost effectiveness and compliance with monthly and annual budgets.Develop justification for all capital projects and monthly justification for all variances for the operating budget; manages operating and capital budget expense reporting for the assigned unit.Other Related FunctionsKeep abreast of current trends in PSMS.Represent the company in industry groups and committees related to PSMS.Perform other special projects and assignments as directed.QualificationsBachelor's degree in business administration, Business Intelligence, Finance, Economics, Statistics, or other quantitative analytical field of study. Master's degree is a plus.5-8 years relevant experience in a supervisory role.Proven experience in pipeline operations and safety management.In-depth knowledge of relevant regulations and industry standards.Strong analytical and problem-solving skills.Excellent communication and leadership abilities.Relevant certifications (e.g., API 1173, Certified Safety Professional) are advantageous.Must have knowledge of general office practices including but not limited to office administration, strategic planning, team building and personnel management.Must have supervisory skills with the ability to create a professional and constructive environment that fosters a team-oriented and customer service approach to day-to-day operations.Must have problem solving and decision-making skills with the ability to handle multiple tasks under pressure while meeting deadlines.Must have verbal and written communication skills with the ability to effectively convey information to all levels of staff, facilitate training and develop written presentation/training materials.Must be computer literate with proficiency in MSOffice with knowledge of computer-based presentation programs such as Power Point, Adobe, and Publisher.Must be flexible with the ability to report to external operating department locations when needed, and out-of-hours to provide training or instruction to second or third shift personnel.PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.Work Location: 5000 Summerdale Ave, Philadelphia, PA 19124Corporate Offices: 800 W Montgomery Ave, Philadelphia, PA 19122While we appreciate all responses, only those who are uniquely qualified will be contacted.

Partners with the Supply Chain and Stores business function leaders and product managers to establish technology strategy in line with the business vision to prioritize technology initiatives, budgets, and operating plans. Partners with Engineering leaders in providing technology vision and direction for Stores and Supply Chain applications that support our customers. Drives the delivery and operations of mission-critical store capabilities and Supply Chain that drives our $10B+ retail business. Builds and nurtures best in class technical teams to support Five Below’s hyper-growth business trajectory. Builds momentum and motivates Engineering Managers/leaders to build channel agnostic, engaging user experiences, and highly performant technology solutions. Establishes metrics/key performance indicators and SLAs for driving the performance of technology product delivery. Implements and leverages best practices (e.g., code reviews, pipeline automation, code sharing) and operational key performance indicators (defects per user story, velocity, estimates to actuals) to ensure timely delivery of high-quality technology deliverables. Directs and manages implementation partners (onshore and offshore) for all engineering activities across all Stores and Supply Chain Technology initiatives using agile methodologies (backlog grooming, work estimation, and engineering best practices). Conducts market research, competitor analysis, and stays ahead of emerging trends. Responsible for reporting team’s performance against goals, risks, and driving contingency planning. Manages department budgets, invoices, and allocations, inclusive of alignment to appropriate business initiative/capability. Executes Five Below’s talent management practices including performance management and associate development to promote overall associate performance, learning, and growth opportunities. Strong vendor partnership management especially with software engineering & development companies, implementation partners, and our cloud providers. Virtual/work from home benefit available.Requires a Master’s degree in Computer Science or a related field and 3 years’ IT experience (or a Bachelor’s degree in Computer Science or a related field and 5 years’ IT experience). Must have experience with: application development; IT operations management; cloud infrastructure management; project/program management; technology consulting; implementing store and supply chain technology solutions (POS, Store Inventory, OMS, OmniChannel); formulating and implementing operating processes, procedures, and routines such as incident management, automated monitoring and alerting, capacity planning, and build versus buy decision making; open-source software development languages & frameworks such as Java, Spring, and Cloud Computing; building and deploying secure applications in a multi-cloud footprint such as AWS, Azure, GCP, and Oracle Cloud; and driving efficiencies across the application footprint through automation leveraging CI/CD and DevSecOps (shift-left) methodologies.Please copy and paste your resume in the email body do not send attachments, we cannot open them and email them at candidates at placementservicesusa.com with reference #0251188 in the subject line.Thank you.

Company Overview:Anomali, a world-renowned platform leader in Security Operations, supercharges SecOps by fusing Lightspeed Security Analytics, Industry-Leading Cyberthreat Intelligence (CTI), AI-based automated threat hunting, alert orchestration, automated threat detection and incident response (TDIR) blocking, community intelligence sharing, exposure management, and dark web protection. Transforming CISOs into superheroes and analysts into SOC terminators. Anomali's Platform offers: "Match" Next-Gen SIEM, "Lens" AI Threat Hunter, "ThreatStream" TIP, Anomali Integrator, Anomali ISAC, Anomali Attack Surface Management, and Anomali Digital Risk Protection, infused with Anomali AI. Anomali bridges the gap between point solutions (EDR, NDR, SSE, RMM, CAASM, etc.) and replaces legacy SIEMs at 50% the cost, giving analysts easy-to-use tools that enable lightspeed detection & response. Anomali addresses the global shortage in cyber talent by empowering analysts to contain, eradicate, and block threats in seconds without complex SIEM queries, manual blocks, or long investigations. Anomali delivers as a proprietary platform and disruptor to the security analytics world. Anomali can search billions of logs in seconds, correlating tens of millions of IoCs and IoAs across years of telemetry and logs often deleted or moved to cold storage. At every point across the cyber kill chain, Anomali supercharges the SOC to detect, contain, and eradicate threats before organizational impact. Job Description: Anomali Technical Account Managers (TAM) provide world-class post-sales solution engineering and services assistance to our enterprise customers. All TAMs are held to the highest industry standards for responsiveness and services provided and interact with customers in a professional and efficient manner to resolve their highest priority challenges along with driving product adoption & best practices. As a Technical Account Manager specializing in Security Operations (including the advent of an intelligent Copilot), ETL streamlining and pipelining of big data, Security Analytics, Security Information and Event Management (SIEM), SOAR, Threat Intelligence, you will play a pivotal role in leading new and existing customers through the implementation of the Anomali Security Operations Platform. The TAM ensures that Anomali is and continues to be considered a key technology partner within the account. You will work closely with the Field Sales Team, Customer Success, Product Management and Engineering to ensure that all Anomali solutions are deployed optimally, and the customer gets the most out of their investment for the life of the contract This role requires not only technical knowledge, but also the ability to understand an organization's unique technical needs and act as their dedicated technical guide for resolving problems, planning upgrades, solving multi-vendor issues, and more. Your objective is to bring customer's security operations and business transformation to life through Anomali and drive continuous performance and growth. Our objective is to avail you an exciting career path post TAM. Responsibilities include: • Oversee implementation and deployment of the Anomali Security Operations Platform, coordinating resources and managing timelines to ensure successful delivery and exceed customer expectations. Align and deploy the appropriate uses cases; seek the co-development of new use cases with the Customer; and keep them abreast of current up to date adoption by others in the industry. • Act as a single point of contact to deliver personalized consultation and planning on the deployment and optimization of the Anomali Platform, working collaboratively with customers' security and IT organizations, to realize optimal performance and growth. • Develop deep relationships and become a trusted advisor to your customer, across architecture, engineering, production, and leadership teams • Understand the customer's IT and security architecture, and the design & deployment schema of the Anomali Platform to advise, and accelerate deployment, upgrades, and expansion. • Hold regular, sometimes daily, execution and planning sessions with customer's technical and leadership constituents over the phone and at regularly scheduled onsite visits. • Deliver customer-facing workshops and advanced training sessions on our products • Maintain knowledge of Anomali's latest innovations and intimacy with the product roadmap to proactively develop plans to leverage new capabilities for your customer • Coordinate resources, engage specialized expertise, drive the case's technical direction, and advocate for the customer for any critical situations • Deliver technical expertise on large scale data collection architectures, write parsers and custom SIEM content (dashboards, rules) per customer specifications (*typically based on Splunk CIM and ES) Qualifications: • Expertise with at least one SIEM product (Splunk, QRadar, ArcSight, etc) as a SOC Analyst, Security Engineer, Content Developer/Detection Engineer or working for a SIEM vendor pre- or post-sales. • Proficiency with relevant log telemetry (network, identity, etc) • Proficiency in scripting languages such as Python or Perl and ability to write complex regular expressions or SQL queries • Strong grasp of general networking concepts and proficiency with various Operating Systems • Confident and effective presenter, capable of addressing diverse audiences • Ability to establish and maintain strong relationships with key stakeholders within customer organizations. • Proficient in developing strategic vision to maximize value of offering/product suite. • The ability to thrive in a fast paced, high growth and rapidly changing environment • Demonstrated ability to work independently and as part of a team, with a strong sense of accountability and ownership for project outcomes. • Willing to travel up to 50% of the time, including international travel (passport required) Nice to have: • Experience designing data collection pipeline and architecture for common log types • Experience with SOAR platforms, EDR and other security tooling • Experience in a customer facing role • Experience using and securing public cloud environments (AWS, GCP, Azure) and SaaS tooling • Industry certification like OSCP, CEH or CISSP Equal Opportunities Monitoring It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, religion, sex, age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at [email protected] .

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Assistant General Manager (AGM) is a non-exempt position. The AGM, in partnership and support of the General Manager (GM), ensures the efficient and effective operation of their club with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The AGM does not have direct reports. The GM will be responsible for the performance management of all club positions. The AGM will assist in the development of the club employees. The AGM will support in managing all elements of the clubs profit and loss statements and ensure consistent execution of the management daily workflow. Below is a list of responsibilities that identify success in the role as an Assistant General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Support team development through coaching in the moment opportunities to provide helpful guidance and feedback in order to drive profitability through sales and key performance indicators. Assist in the assessment of employee performance and provide ongoing and constructive feedback in a timely manner, focusing on internal development. Ability to have courageous conversations while handling the discipline of employees as needed and in accordance with company policy. Develop and establish rapport with fellow employees utilizing a situational leadership mentality. SALES ANALYSIS AND RESULTS Support the GM in achieving club revenue plans, including EBITDA, net member gain, and net electronic funds transfer (EFT), through reviewing operational reports and records, and monitoring club profitability. Work with GM to review and analyze club sales on a daily/weekly/monthly basis. Use data to project sales, determine profitability, and set revenue/retention goals. In partnership with the GM, assess new business opportunities utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with GM to strategize and implement innovations that improve sales, productivity, and profit. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence in conjunction with the GM, by utilizing the resources provided by NYSC (i.e., NYSC-U ClubConnect, etc.). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Set direct and clear SMART goals for self and team. Support the GM with sourcing, interviewing, and qualifying applicants in a timely manner leveraging UKG Ready and internal/external resources available. LEADERSHIP Continuously model and promote the NYSC mission and values with pride and integrity. Promote the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Lead by example, always approaching your work with our core values and the mentality of a service-based leader. Be a hands-on manager by spending time on the floor interacting in a positive and engaging fashion with employees, members, and guests. Exhibit the ability to inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. CLUB OPERATIONS Confirm that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily to ensure all customer-facing issues are dealt with in a timely basis. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes in absence of the GM. Inspect clubs to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances. Partner with GM to resolve any incidents as needed. Support the GM to increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Drive membership sales to exceed last years results and achieve targets. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Foster outreach activities to enhance community involvement. Ensure a consistently clean club and a friendly/inviting customer experience. Perform all basic system transactions pertaining to member enrollment/retention/cancellations. Organize and supervise the work and schedules of the club team in absence of GM. Ensure a 24/7/365 clean and presentable club and a friendly/inviting customer experience. CUSTOMER SERVICE Support the development of a customer service culture and mindset to achieve an exceptional customer experience. Promote, maintain, and protect the customer experience by empowering employees to create an excellent customer service experience. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). PRODUCT KNOWLEDGE Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies. Maintain an active lifestyle and passion for fitness. Educate club team on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work with the GM to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. REQUIRED SKILLS AND ABILITIES Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills, with an emphasis in English. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. EDUCATION AND EXPERIENCE 2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. Child & Adult AED/CPR certified. Prior experience with a CRM, LMS, UKG Ready, and Microsoft Office is a plus. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in January. Ability to work days, nights, holidays, and weekends according to the needs of the business. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.

Philadelphia Gas WorksLooking for a challenge and ready to power up your career?Free Health Insurance Options- Free Dental Insurance - Flex Spending - Commuter Benefits - Pension Plan - Free Parking - Wellness Programs - Onsite Gyms - Tuition Assistance- PSLF Eligible Employer- Parental Leave- Hybrid Work EnvironmentThe Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.Become part of the PGW Team!Manager, Business ContinuityThis Manager I (M1) level position is responsible for overseeing the critical areas of Disaster Recovery/Business Continuity Preparedness and development and publication of departmental policies and procedures documentation. The incumbent's primary responsibility is to act as department representative in strategic and financial planning processes and build an enterprise-wide plan that addresses specific risks or events; crisis scenarios to link possible risk events; crisis response plans, and business resumption plans within departments or at the corporate level and documentation of aforementioned. This position is subject to out-of-hours calls regarding alarms, security breaches and emergency situations and maintains working relationships with local, state, and federal emergency response organizations, within the National Response Framework. The impact of decisions may not be measurable until 3 to 6 months after decisions are made.Business Continuity Planning Develop, implement, and maintain the enterprise-wide Business Continuity Plan that addresses all the components necessary to respond and recover from a crisis. This includes but is not limited to:- Planning simulated exercises to test effectiveness of plans and employee responses (i.e., fire drill, bomb drill, evacuation/escape plan, etc.); recommends improvement plans based on test results; ensures After Action Reports are prepared upon event conclusion.- Ensuring departments are structured for efficient operations under both normal and disaster/crisis situations.- Acting as a liaison with federal, state, local businesses/agencies that may impact PGW's policy/procedure, business continuity or other emergency plans.- Participating in organizations such as the Southeastern PA Regional Task Force and the Delaware Valley Intelligence Center to take advantage of federal, state, and local funding opportunities.- Assessing PGW's mission and resource requirements, evaluating departmental vulnerabilities, including physical security, identifying recovery options, and developing detailed recovery procedures.- Providing a leadership role within the Emergency Response All-Hazards community through implementation of the National Incident Management System (NIMS) and the Incident Command System (ICS), as required by the federally mandated National Response Framework.- Serves as primary administrator for all Business Continuity Software systems.Implement a business recovery planning process and Business Impact Analysis (BIA) documents; compiles results and prepares executive summaries of high-level business recovery plans for presentation to the senior team and/or the PUC.Perform on-going and continuous evaluation of existing organizational policies and procedures to ensure that they align with changes to regulations and business practices at every level; provides recommendations and managerial expert direction to the various departments to develop policies and procedures for each unit's operation.Lead the process to select software solutions for use at PGW in the areas of Business Continuity Planning development and tracking software.Manage and lead corporate task teams formed to address specific emergencies or other situations (e.g., specific physical or cyber-security threat conditions) and ensures that the assessments and responses are included in the appropriate plans or policies and procedures. Teams include but are not limited to Winter Operations Group, Tactical Contingency Planning Committee, Operating Departments and Security Task Force to threat level conditions.Personnel Management Coordinate subordinate work activities by developing project timelines, milestones and analyzing impact, determining priorities of activities, making work assignments, monitoring projects, and providing direction and assistance as needed.Assess employee needs ensuring subordinates are properly trained and adhere to company policies, practices and procedures including collective bargaining agreement when applicable.Evaluate and meet with subordinates to discuss work performance providing appropriate recommendations and disciplinary actions to ensure employees are well equipped to meet and/or exceed job expectations.Finance & Accounting Develop the operating and capital budgets for assigned unit and prepares final budget recommendations with variance explanations and metrics to the SVP for submission to Finance and Executive Staff; establishes tracking systems for maintaining control of unit expenditures for standard work needs & special project coordination; allocates budgets consistently within project and operating plans.Other Related Functions Keep abreast of current trends and technological developments regarding disaster planning and procedural documentation; recommend and implement best practices.Ensure all Business Continuity projects align with PGW strategic plans; identifies issues inhibiting the attainment of project goals and recommends corrective action.Perform other special projects and assignments as directed.Bachelor's degree in public administration, Business Management, Business Continuity, or other related field of study.5 to 7 years' experience work experience.Business Continuity Planning Certification (CBCP), or equivalent preferred.Must have knowledge of government regulations, executive orders, and agency rules.Must have knowledge of general office practices such as finance management, team building, strategic planning, relationship management, leadership, and resource management.Must be a skilled leader with the ability to establish and maintain a high level of customer trust and confidence in the departments, build a quality team-oriented customer focused professional staff in tune with the client's business needs.Knowledge and experience within the gas and/or utility industry or similar environment is preferred.Must be an effective verbal and written communicator with the ability to interpret complex regulations and develop user-friendly policies and procedures for all levels of employees.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly receive guidance and direction from the Regional Fitness Director. The General Manager will directly manage the development of all other club managers, a team of sales professionals, and any other employees in the club who do not report to another manager. Below is a list of responsibilities that identify success in the role as a General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators. Willingness to have courageous conversations with team members and effectively handle disciplinary measures as needed in accordance with company policy. Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. Set direct and clear SMART goals for self and team. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes. Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed. SALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed. Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit. FINANCIAL MANAGEMENT & BUDGETING Evaluate and monitor forecasted budgets to achieve financial objectives. Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Develop an effective succession planning strategy. Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available. CLUB OPERATIONS Organize and supervise the work and schedules of the club team. Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Partner with Regional Leader and the facilities team to resolve any incidents as needed. Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with all departments of the club to achieve interdepartmental synergy. Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams. Foster outreach activities to enhance community involvement. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated. Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders. Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective. Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly. PRODUCT KNOWLEDGE Understand and experience our diverse products, features, and services offered to educate and invite others to experience. Stay abreast of industry trends, competition, and best practices. Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. POSITION REQUIREMENTS & EXPERIENCE 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Child & Adult AED/CPR certified. Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations. Ability to create a positive team culture with adherence to brand standards. Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus. Prolonged periods of standing/sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January. Ability to work days, nights, holidays, and weekends according to the needs of the business. Overnight travel for district meetings may be required on an occasional basis. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.

Center 3 (19075), United States of America, McLean, VirginiaPrincipal Associate, Data Loss Prevention (DLP) EngineerCapital One is hiring a technical Cyber Security professional to join the Data Loss Prevention (DLP) team and work with the line of business stakeholders building DLP system policies/ruleset based on ongoing regulatory requirements and analysis of user business processes and workflows. Essential Duties and Responsibilities: Configure and optimize Cloud Access Security Broker (CASB) rules to protect Capital OneHelp deliver on DLP program objectives, implement DLP system rules to protect Capital OneWork with DLP product team to influence/define product strategy and roadmapsAssess, report on, and make recommendations regarding current and proposed architectures, strategies, and systems in the DLP spaceAnalyze business requirements and provide recommendations for tuning content detection rules to improve accuracy across multiple DLP systemsCreate and maintain documentation related to DLP solutions; this may include conceptual, logical, and physical diagrams; new environment design documents; write ups on technical capabilities and solution configurations; etc.Following up and working with internal IT teams to ensure technical solutions are built, deployed, and modified as necessary according to the projectsBe a key contributor to the DLP operations teams to deliver on day-to-day commitments.Write playbooks for incident respondersSupport audit responses and investigationsTrack and report key performance indicators and metricsIdentify gaps in controls, processes, systems and recommend solutionsCreate or update DLP system rulesets based on identified gapsApply technical skills to recommend, implement, support, improve, and operate Data Loss Prevention technologiesProvide subject matter expertise to management, business areas, and IT Teams as well as implement appropriate data loss prevention security rulesets with regular expressions and monitoringWork independently while setting priorities and providing regular project status and updatesBasic Qualifications:High School Diploma, GED, or equivalent certificationAt least 4 years of experience in Cyber SecurityAt least 2 years of experience developing and responding to DLP alertsAt least 2 years of experience working with a Cloud Access Security Broker (CASB)Preferred Qualifications: Bachelor's DegreeOne or more of the following security related professional certifications: (CISSP, CISA, CASP, or CCSP)3+ years developing search queries for knowledge engineering, data classification, ediscovery or digital forensics projects1+ years experience with writing SQL queries3+ years of experience working with DLP technologies (Email, Network, Endpoint)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $165,100 - $188,500 for Prin Assoc, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).