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Regional Director Salary in New York, NY

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Regional Director of Operations- NE
Daniels Sharpsmart Inc, New York
Are you an experienced leader with a passion for operational excellence? We are seeking a skilled Regional Director of Operations to oversee and drive business operations within the Northeast. As the Regional Director, you'll be responsible for steering daily operations, guiding management teams, optimizing performance, and ensuring compliance with safety and regulatory standards.Responsibilities: -Oversight of daily operations for the region, managing budgets, and setting performance objectives.-Manage proactive and reactive safety measures to show continuous improvement in safety performance and meet region KPI's. -Oversight of all necessary compliance activities for the region to ensure regulatory requirements are adhered to. -Recruiting, training, and supporting operations managers as well us conducting regular performance appraisals. -Manage proactive and reactive service/quality measures to show continuous improvement in service performance and meet the regions KPI's such as DIFOT and NPS scores.-Work closely with the sales team to strategize growth targets.-Use the sales pipeline to strategically plan for additional transfer stations, equipment upgrades, headcount additions, new treatment facilities, and building expansions.-Preparing and presenting financial reporting and analysis of operations and finances.-Dealing with escalated customer issues, incident reports, legal actions.-Ensuring company standards and procedures are followed.-Participate in due diligence of potential acquisitions either within or outside assigned region.Financial Dimensions: -P&L accountability-Capital expenditure accountability-Expense approvals-Input into budgeting processSkills: -3-8 years of leadership experience within relevant role-Proven success with continuous improvement processes related to quality, cost savings and operational efficiencies.-Intermediate word and excel skills for reporting purposes.-Excellent verbal and written communication skills with the ability to navigate challenging and ambiguous situations-The ability to travel extensively within the region.Join our team and contribute your expertise to drive operational success in our dynamic organization!$130,000 - $150,000 a year The pay range for Regional Director of Operations $130,000 to $150,000 base salary. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor."
Director, Career Advancement - Girls Who Invest
Clear Light Leadership, New York
ABOUT THE ORGANIZATION:Girls Who Invest (GWI) is a non-profit organization dedicated to transforming the investment management industry by attracting and advancing women and non-binary investors, change-makers, and leaders. To date, GWI has reached more than 2,500 people in just eight years, and of our alumni working full-time, 70% have stayed in the industry.GWI does this through tuition-free education programs for first and second-year college students. Beyond our programs, GWI provides career advisory services, community building, and support for our alumni at all stages in their careers, with a focus on long-term professional development, retention, and advancement. To learn more, visit GirlsWhoInvest.org.ABOUT THE OPPORTUNITY:The Director of Career Advancement provides strategic leadership and guidance for scholar and alumni development at GWI. They will oversee the design and implementation of career advancement and retention programming and events such as GWI's Alumni Conference, Alumni Careers Portal, career advising, Ambassador program, and frequent investment management partner, scholar, and alumni events with the support of a small and exceptional Career Advancement team.Reporting to the Head of Programs and Career Advancement, the Director will build strong relationships with investment management partners and be a leader in the organization around current trends and needs for investment management talent.KEY RESPONSIBILITIES HIGHLIGHTS:Strategy and ManagementCreate and execute a strategic vision and framework for career advancement to align with GWI's long-term strategic goals in conjunction with the Head of Programs and Career Advancement.Assess and develop a comprehensive, annual plan and budget to prioritize and implement the strategic framework.Manage, mentor, recruit, and retain a strong Career Advancement team.Build and maintain strong relationships with investment management partners; support the Career Advancement team in managing partner requests where appropriate.Develop, report on, and leverage scholar data and career advancement and retention KPIs; translate those into reporting for the Board of Directors, Advisory Board, partner firms and other constituents as well as assess and improve program outcomes and effectiveness..Maintain current knowledge of investment management recruiting trends, industry characteristics, job specifications/requirements from entry to mid-career levels, industry vocabulary, and industry/employer culture to leverage in strategy and program design.Career Advancement, Retention and CommunitySupport the team in executing the current career advancement programming and designing new programs and initiatives to provide career mentorship, guidance and opportunities.Strategize and engage with partner firms to better connect scholars to career opportunities via GWI Careers or other methods as well as optimize retention.In partnership with the Alumni Relations Manager, develop a strategy for near-, mid-, and long-term alumni engagement and mobilization with a focus on scale.Support the team in the execution of multiple regional community-building events and the annual Alumni Conference.Develop a career coaching and advising plan to formalize the level of support and ongoing assistance to be provided to scholars and alumni.ABOUT THE SUCCESSFUL CANDIDATE:The Director will be an established leader and manager with expertise in finance, preferably investment management, and career advancement trends, programming and partnership engagement. The successful candidate will bring a strategic mindset, inherent drive, and innovation to continue to grow GWI's career advancement and community engagement work. They will thrive in a collaborative, fast-paced entrepreneurial environment, excited to work cross-functionally with people who are passionate about their work and mission.A strong candidate would bring/be:12+ years of experience in financial services, ideally from an investing or investing-related firm, with campus recruiting, learning, training, and career development or advancement preferred.Proven ability to foster and sustain collaboration, innovation, and shared decision-making while efficiently implementing programs and initiatives.A record of building relationships with multiple stakeholders, internally and externally, and demonstrated success in expanding partnerships.An independent self-starter who also enjoys being a team player, mentoring, and managing a high-performing team.Strong business acumen with fiscal management experience and creative approach to maximizing and advocating for resources.A data-driven approach to program assessment and management with a solid understanding of data collection, analysis, systems, and reporting.Passion for providing support and opportunities for the GWI community, ideally with experience working with first-generation, racially diverse, and non-traditional students.EDUCATION: Bachelor's degree required.GIRLS WHO INVEST'S VALUESEquity is the core value driving Girls Who Invest - it is the foundation of everything we do.We believe in:Diversifying investment teams to drive better outcomes and create meaningful impactWelcoming those who self-identify as women and gender non-binaryAdvocating fiercely for communities that have historically faced barriers to entry and advancementUtilizing ongoing education as a resource to help women thrive in an evolving investment landscapeAccelerating careers through the power of community and connectionShaping the investment management industry to look more like the world around itEnsuring all who interact with GWI: scholars, alumni, board members and staff encounter an inclusive, respectful environment that welcomes each other's unique skills and perspectives.Girls Who Invest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Regional Director, Strategic Growth
Compass, New York
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.The Regional Director position plays a critical role in building the future of Compass and sets the tone for a high performing, motivated, and productive Strategic Growth Team in their respective market. In its simplest form, the Strategic Growth team's role is to bring top producing agents to Compass by diagnosing the current state of each agent's business with a consultative approach and presenting them with a tailored plan to help them solve for the current challenges they are facing today. Your team will look to you for guidance on all of the best practices for delivering a world class experience to all of the prospective agents. This includes connecting with prospects, deep discovery, tailored presentations, strong negotiation, and flawless closing. Executive leadership will rely on you to support our accelerated growth through hiring a team with best-in-class individuals who align to our core values and provide diversity to our ecosystem.This role will report into our New York city office and is 100% onsite.At Compass You WillSet local team strategyLead and manage a Strategic Growth team to meet monthly goals: activity metrics, forecasted opportunities, and revenue targetsBuild confidence & trust with direct reports as well as provide developmental feedback for continuous improvementCoach team members to develop their professional sales and other skillsCollaborate well with other sales managers, directors & executives to aid the growth of the businessSupervise & conduct training on skills improvement, product & technology topicsStrong sales skills & ability to teach sourcing and sales strategies to new team membersMaintain headcount via recruiting, interviewing, hiring, and training new SGM'sMaintain professional and technical knowledge of Compass ecosystem tools, resources, and technologyDemonstrate Compass core values and leadership traitsUnderstand leadership training styles and apply to interactions with direct reportsWhat We're Looking ForMinimum of 10 years of sales experience, with a minimum of 5+ years in sales managementB.A. or B.S. required, MBA preferredProven experience in a scaling environment and the ability to adapt to an evangelical saleSelf-starters with track records of excellence across strategic, operational, and detail-demanding functional responsibilitiesPast experience in managing direct reports and leading teamsA coachable leader, who's willing and able to accept feedbackThe salary pay range for this position is $106,000 to $159,800; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.Perks That You Need To Know AboutParticipation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.Do your best work, be your authentic self.At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.Notice for California Applicants
Associate Design Director
Publicis Groupe, New York, NY, United States
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Regional Operations Director (Northeast)
Cushman & Wakefield, New York
Job Title Regional Operations Director (Northeast) Job Description Summary The Regional Operations Director (Northeast) position is a key member of the America's senior leadership team. This role acts as a strategic partner to a Regional President. This position is responsible for driving and supporting both top-line growth and margin accretion at the individual market and regional levels, directly contributing to the overall success of Cushman and Wakefield.This success will be achieved primarily by: identifying and implementing process improvement and other efficiencies across markets, driving additional accountability in strategic growth priorities, champion and sponsor critical transformation projects, and ensuring optimum alignment and integration among service lines, support services and leadership. Job Description Partner with Managing Principals and local Operations Directors to provide strategic and tactical support towards the overall success of their Southeast region. Advise on decisions related to: P&L management, investments, coverage strategy, staffing levels, geographic coverage, service line coverage, areas of efficiency and many other topicsPartner with Americas operations leadership and transformation group to identify, prioritize, pilot and roll out transformation and automation projects in an organized and effective way. Additionally, responsible for executive sponsorship and overall implementation success.Drive strategic alignment and communication around service-line and functional specific initiatives (process change, projects, deliverables, etc...) to ensure downstream and cross service line/cross-function impacts are fully understood and accounted for. Manage, oversee, and mentor Local Operations Directors and Managers within span of control. This includes personal and corporate goals, development plans, performance expectations, understanding and advising on team structure, and expectation setting with internal clients (Managing Principals, Regional Presidents, fee earners, etc..)Drive and track accountability and progress toward established plans, adherence and guidance on expected corporate practices and policies, prioritizing market opportunities, escalation management and routing.Identify corporate needs from the local markets and support the overall business process to collect, aggregate, scrub and present results in an efficient and organized manner.Quality control and final sign-off ensuring local professionals used like methodologies to achieve desired outcome. Responsible for regional balance to ensure all markets are impacted appropriately by request or initiative (positive or negative).Advise Americas Operations and Business leadership on effectiveness of local leadership structure, approach and methodology. Recommend opportunities to cross train, educate, leverage, expand and modify structure in ways that will maximize the impact of eachThis is not a facilities operations role; it is a more people-focused operations position, supporting the Northeast regionQUALIFICATIONS• Bachelor's Degree required; Business Administration major preferred.• Graduate Degree preferred.• Specialized knowledge in real estate.• Requires 10+ years of professional experience with at least five (5) in a management role with direct reports.COMPETENCIES• Change Management• Financial acumen• Ability to influence stakeholders• Decisiveness, accountability, ownership• Action-oriented• Develop and inspire others• Drive collaboration and cohesiveness• Strategic thinking• Travel up to 25% in NE regionCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $170,000.00 - $200,000.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Regional Sales Manager, Community Specialties - New York, NY
Astellas, New York
Regional Sales Manager, Community Specialties - New York, NY Developing innovative therapies is one of the most challenging, most essential and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Regional Sales Manager - Community Specialty opportunity in the New York, NY area. The RoleThe Regional Sales Manager primary purpose is coaching, leading, motivating, developing and hiring sales professionals. Provide the leadership necessary to achieve sales goals for Astellas' products and services within a region. Maximize business growth through close collaboration with Area Director, Marketing, Managed Markets Manager, and Training and Development. Manage Sales Professionals and provide consistent and uniform direction to team regarding execution of sales and marketing strategies and tactics. Develop the field team within the region, focusing on managing performance and career progression. Ensure the optimal allocation of resources across the region and maintain effective communication and relationships with key external and internal customers. Primary Responsibilities Identify and maximize talents on the team. Provide growth opportunities, development and appropriately distribute rewards/recognition and development where appropriate based on the sales professionals achievements and performance. Coach and counsel sales professionals on improving selling skills, product knowledge, and capabilities needed for successful development. Regularly participate in field visits with sales professionals to assess their growth and development in territory management, sales strategy and approach. Foster proactive and open communication within team and set expectations and high standards of performance for each team member. Establish and maintain an effective communication system among regional sales professionals and across regional boundaries. Demonstrate strong and clear leadership through consistent communication and direction, and assume direct responsibility for achieving sales goals within region. Maximize productivity and sales effectiveness within region by executing sales and marketing plans and promotional activities. Analyze selling opportunities to identify top priorities and drive market share through project implementation. Direct and align efforts related to business strategic plan; ensure that Astellas' long-term goals are achieved in region; effectively allocate resources and manage region budget; and monitor and understand sales trends and competitor activities. Manage and understand trends and human resource needs related to recruitment, performance management, selection and development. Lead region recruitment and development programs, suggesting improvements based on experience to achieve diversity of talent. Provide ethical leadership and demonstrate Astellas' values by adhering to corporate policies and required sales practice regulations. Ensure each Sales Professional within region understands, accepts and adheres to the policies and procedures. Awareness and understanding of the Corporate Strategic Plan and Organization Health GoalsAdditional duties as needed. Quantitative DimensionsResponsible for achieving 100% goal attainment for multiple products within a sales region that on average contains nine (9) territories. Interacts with internal Astellas departments and external customers, such as Key Opinion Leaders. This position is responsible for achieving regional product sales and activity goals and managing team travel budgets, exhibit/display budgets, and sales material utilization budgets, all which have an impact on net sales and corporate profit. Organizational ContextReports to an Sr/Director Area Sales Primary Care & Specialty Entry level people manager role within field sales Leads on average 9 sales professionals within a sales region
US Director, UK Senior Manager, Customer Connections
National Grid, Albany, New York, United States
**About us** **National Grid is hiring a Director, Electric Connections, New York, supporting the three UNY Divisions. Successful candidate’s primary office location could be either Buffalo, Syracuse or Albany.** Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. **Job Purpose** Lead a team of managers and full-time employees to support electric customer connections projects. This team is responsible for the connection of non-standard commercial and residential service requests. The director, managers, and individuals on the team will seek to engage with external customers upon receipt of a work request, explaining the connections process, costs, and associated timelines. The director will lead teams collaboratively with data and process as foundational tools to deliver a superior customer experience. The director will establish strong peer relationships across National Grid to build a customer centric culture. As applicable, the director will represent National Grid on the key organizational boards that strategically enhance relationships and advocacy for developers and customers, to advance regional economic development initiatives and/or are positioned to advocate in partnership with National Grid. **Key Accountabilities** + Lead a team of managers responsible for **Electric Connections** (currently 4 managers, 1 supervisor): + Actively pace projects and customer connections. + Leverage data and tools to understand process inconsistencies. + Track and monitor projects to ensure timelines are adhered to and processes are reviewed when timelines are inconsistent. + Engage and collaborate with stakeholders from across National Grid to support in process improvement initiatives. + Support determination and communication of contributions in aid of construction (CIAC). + Engage with teams to create customer centric materials to explain costs associated with infrastructure development. + Engage with National Grid teams to develop unified customer facing connections materials to explain National Grid processes, timelines, and associated costs. + Champion customers service needs and wants throughout the organization. + Management team will lead Connections Representatives and Consumer Reps who will engage directly with customers to advance their projects through the connections process, delineate timelines, and share any customer commitments required throughout the process. + Drive attainment of key departmental and process related metrics (eg. customer satisfaction, cycle times, etc.). + Collectively, the team will collaborate with customers to deeply understand their business, project strategy, critical project milestones. + When possible, the team will provide options for customers to consider as they review the project connection strategy, assessing costs and timelines associated with the work. **Leadership Accountabilities** + Develop and implement proactive strategies to ensure visibility to connections pipeline of projects in both electric and gas through the use of digital tools to drive continuous improvement for the benefit of our customers, developers, and internal stakeholders. + Work with National Grid stakeholders to develop collateral and long-term portal enhancements to ensure a unified customer experience for out electric and gas customers. + Support customers as they have escalated concerns regarding connections processes alongside manager and individual contributor teams, seeking to identify and rectify root cause in parallel. + As applicable, contribute to regulatory engagements – working groups, rate cases, providing relevant updates to regulators. + Implement strategies to build, maintain and protect ensure a solid reputation for National Grid’s reputation as an industry leader in energy and the environment by managing the interests of industry and business associations, trade allies, and other stakeholders. + Supporting Account Management and their relationship with key stakeholders to ensure the success of critical new projects for our territories, growth in clean energy projects and the attainment of high levels of customer satisfaction. + Initiate and cultivate strong working relationships with internal National Grid departments to build and promote National Grid’s standing with business leaders. + Provide leadership to a large team by coaching and mentoring colleagues to facilitate individual growth and development; champion a team environment in which diverse backgrounds are respected and valued. + Execute communications and engagement programs to advance the mission and enhance market visibility and messaging with large managed accounts. + Proactively lead inter-departmental collaborative efforts for timely and effective external developer and customer resolutions. + Mobilize and lead external engagement in key internal operational, regulatory and strategic company initiatives, including efforts to advance the clean energy transition. + Identify trends, issues and opportunities as strategic input to influence senior Executives to integrate change management and culture transformation initiatives. + Proactively identify areas of opportunity or risk. + Support the Corporate Affairs leaders in the external coordination and execution of the Company’s emergency management response plans, during events where electric delivery service interruptions/incidents have occurred. + Provide direction and leadership on the organization’s strategy action plans to assist in hitting key milestones in order to accomplish goals and impact growth. **Qualifications** + Bachelor’s degree or higher with 10 years’ of experience in business, marketing, public administration, government affairs, public and or community relations. + Energy utility experienced preferred. + Project management and technical aptitude a plus. + Must possess superior business skills to interact with senior management level executives of external developers, customers and community leaders in settings to build strong partnerships with stakeholders. + Must possess strong management skills, excellent verbal, and written communication skills along with the ability to write reports and develop presentations for senior management as required. + Experience in crisis or external emergency management. + Must possess exceptional interpersonal skills and the ability to provide positive influence in customer matters, as well as facilitate the resolution of internal and external issues/conflicts. + In depth experience of working and influencing in a large complex organization, working in a collaborative manner to address and plan stakeholder engagement. + Understanding of the environment and key external industry and non-industry stakeholders which relate to and have an impact on the utilities sector (governmental, regulatory, communities, agencies, industry bodies). + Able to manage and explain complex, competing issues working with and through others - maintaining alignment with National Grid strategic direction and aims. + High levels of networking, influencing and negotiation with a range of external stakeholders (individuals, agencies and groups). + Actively build and maintain a network of internal relationships at senior levels in the business. + A strategic and proactive leader and influencer. **More Information** **Salary:** $154,000 - $181,000 This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
US Director, UK Senior Manager, Customer Connections
National Grid, Buffalo, New York, United States
**About us** **National Grid is hiring a Director, Electric Connections, New York, supporting the three UNY Divisions. Successful candidate’s primary office location could be either Buffalo, Syracuse or Albany.** Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. **Job Purpose** Lead a team of managers and full-time employees to support electric customer connections projects. This team is responsible for the connection of non-standard commercial and residential service requests. The director, managers, and individuals on the team will seek to engage with external customers upon receipt of a work request, explaining the connections process, costs, and associated timelines. The director will lead teams collaboratively with data and process as foundational tools to deliver a superior customer experience. The director will establish strong peer relationships across National Grid to build a customer centric culture. As applicable, the director will represent National Grid on the key organizational boards that strategically enhance relationships and advocacy for developers and customers, to advance regional economic development initiatives and/or are positioned to advocate in partnership with National Grid. **Key Accountabilities** + Lead a team of managers responsible for **Electric Connections** (currently 4 managers, 1 supervisor): + Actively pace projects and customer connections. + Leverage data and tools to understand process inconsistencies. + Track and monitor projects to ensure timelines are adhered to and processes are reviewed when timelines are inconsistent. + Engage and collaborate with stakeholders from across National Grid to support in process improvement initiatives. + Support determination and communication of contributions in aid of construction (CIAC). + Engage with teams to create customer centric materials to explain costs associated with infrastructure development. + Engage with National Grid teams to develop unified customer facing connections materials to explain National Grid processes, timelines, and associated costs. + Champion customers service needs and wants throughout the organization. + Management team will lead Connections Representatives and Consumer Reps who will engage directly with customers to advance their projects through the connections process, delineate timelines, and share any customer commitments required throughout the process. + Drive attainment of key departmental and process related metrics (eg. customer satisfaction, cycle times, etc.). + Collectively, the team will collaborate with customers to deeply understand their business, project strategy, critical project milestones. + When possible, the team will provide options for customers to consider as they review the project connection strategy, assessing costs and timelines associated with the work. **Leadership Accountabilities** + Develop and implement proactive strategies to ensure visibility to connections pipeline of projects in both electric and gas through the use of digital tools to drive continuous improvement for the benefit of our customers, developers, and internal stakeholders. + Work with National Grid stakeholders to develop collateral and long-term portal enhancements to ensure a unified customer experience for out electric and gas customers. + Support customers as they have escalated concerns regarding connections processes alongside manager and individual contributor teams, seeking to identify and rectify root cause in parallel. + As applicable, contribute to regulatory engagements – working groups, rate cases, providing relevant updates to regulators. + Implement strategies to build, maintain and protect ensure a solid reputation for National Grid’s reputation as an industry leader in energy and the environment by managing the interests of industry and business associations, trade allies, and other stakeholders. + Supporting Account Management and their relationship with key stakeholders to ensure the success of critical new projects for our territories, growth in clean energy projects and the attainment of high levels of customer satisfaction. + Initiate and cultivate strong working relationships with internal National Grid departments to build and promote National Grid’s standing with business leaders. + Provide leadership to a large team by coaching and mentoring colleagues to facilitate individual growth and development; champion a team environment in which diverse backgrounds are respected and valued. + Execute communications and engagement programs to advance the mission and enhance market visibility and messaging with large managed accounts. + Proactively lead inter-departmental collaborative efforts for timely and effective external developer and customer resolutions. + Mobilize and lead external engagement in key internal operational, regulatory and strategic company initiatives, including efforts to advance the clean energy transition. + Identify trends, issues and opportunities as strategic input to influence senior Executives to integrate change management and culture transformation initiatives. + Proactively identify areas of opportunity or risk. + Support the Corporate Affairs leaders in the external coordination and execution of the Company’s emergency management response plans, during events where electric delivery service interruptions/incidents have occurred. + Provide direction and leadership on the organization’s strategy action plans to assist in hitting key milestones in order to accomplish goals and impact growth. **Qualifications** + Bachelor’s degree or higher with 10 years’ of experience in business, marketing, public administration, government affairs, public and or community relations. + Energy utility experienced preferred. + Project management and technical aptitude a plus. + Must possess superior business skills to interact with senior management level executives of external developers, customers and community leaders in settings to build strong partnerships with stakeholders. + Must possess strong management skills, excellent verbal, and written communication skills along with the ability to write reports and develop presentations for senior management as required. + Experience in crisis or external emergency management. + Must possess exceptional interpersonal skills and the ability to provide positive influence in customer matters, as well as facilitate the resolution of internal and external issues/conflicts. + In depth experience of working and influencing in a large complex organization, working in a collaborative manner to address and plan stakeholder engagement. + Understanding of the environment and key external industry and non-industry stakeholders which relate to and have an impact on the utilities sector (governmental, regulatory, communities, agencies, industry bodies). + Able to manage and explain complex, competing issues working with and through others - maintaining alignment with National Grid strategic direction and aims. + High levels of networking, influencing and negotiation with a range of external stakeholders (individuals, agencies and groups). + Actively build and maintain a network of internal relationships at senior levels in the business. + A strategic and proactive leader and influencer. **More Information** **Salary:** $154,000 - $181,000 This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Regional Business Director - Northeast
Astellas, New York
Regional Business Director - Northeast Position Summary:A field-based sales leadership role, with the priority to lead a diverse team of Territory Business Managers (TBM) focused on educating the eye care community on GA and compliantly promoting Izervay for appropriate patients in the Northeast Region (NJ, NY, CT, RI, VT, NH, MA, ME). Expected to deeply understand the business driving factors within their geographies and provide clear direction and support to their team to educate, support and influence a wide range of eye care professionals, including retinal specialists, comprehensive ophthalmologists, optometrists, and practice staff. A driven leader who is accountable and "owns the results" by leading their team like it's their own business, balancing strategic agility and tactical execution to drive business results, while always putting patients and their needs first. This role sits on the Sales Leadership Team Essential Duties & Responsibilities:Motivate, coach and develop a highly motivated, engaged, and effective team of TBMs across the regionBuild and cultivate an empowered team culture that enables high performance and collaborationOversee the implementation and execution of disease state educational awareness plansMaximize revenue by driving sales performance to exceed goals, and provides sales direction and leadership to TBMs within regionEnsure a high level of clinical acumen, working with TBMs on customer messaging execution to deliver compliant, impactful conversationsFormulate and direct the activation of a regional business plan, based on contributing to national goals and integrating local TBM goals and achievementsProvide clear direction to TBMs on execution based on a strong link to marketing objectives and planningCollaborate with and aligns on region strategy with peer functional field leadership, with accountability to achieve an optimal full office customer experienceDemonstrate ways to navigate complex ophthalmology referral networks within their region to make business impactPerform ad-hoc special projects with cross functional input to support specific business needs requested
Director of Building Operations
Success Academy Charter Schools, New York
Success Academy Charter SchoolsDirector of Building OperationsOur ClientThe mission of Success Academies is to reimagine public education. From the classroom to the halls of government, this means finding profoundly different approaches to how they structure, implement, and support schooling. Success Academies recognizes every aspect of school design, from writing rigorous new curricula to drawing regularly on the advances in technology and business that are transforming every sector except education.Over the past decade, Success Academy (SA) has grown faster than any charter network in the nation, building a vibrant network of 47 elementary, middle, and high schools. Their 20,000 children - mostly poor and minority - are out-performing students at top city and suburban schools across New York State. Their goals for their second decade are even more ambitious: to increase the number of schools to 100 and to educate 50,000 children across New York City in a uniquely holistic pre-K to 12 system, bringing transformational change across the country. At 100 schools, they will graduate 3,000 scholars each year who are prepared to enter, persist, and graduate from college and eventually become leaders in business, government, and civic realms.LocationNew York, NYResponsibilities / Essential Job Functions The Director of Building Operations will be responsible for operational management of a new 300,000 SF K-12 school located in the South Bronx, New York. This facility will be the flagship of SA's 53-school portfolio and is intended to exemplify the best in publicly funded, privately operated education. As such, in addition to regular operation as a 2,400-seat K-12 integrated school, the building is expected to host many network-wide activities and regularly receive multiple special visitors. Excellent maintenance of building, and selection and management of staff sensitive to the unique role this facility will play in SA's mission, will be key to success in this position. The Director of Building Operations will be responsible for ensuring effective and efficient day-to-day facility operations, managing preventative maintenance, overseeing building staff, managing vendors to provide critical building services, and developing and maintaining the facility's budget. The Director of Building Operations will manage all service contracts, including building and grounds maintenance, janitorial, security, and facility-specific repair and maintenance contracts, and will report directly to the Head of Facilities Management.The Director of Building Operations will participate in retaining and leading a generally outsourced facilities team responsible for the repair, maintenance, and ongoing operation of all building systems including fire/life safety, security, mechanical/plumbing/electrical plant, light construction (painting, doors, locks), elevators, etc. The role will generally be to develop and oversee the school's regular maintenance programs and work closely with School Operations staff to support all operational requirements. The Director will prepare and manage the building's operating budget, monitoring and controlling all operations-related expenses, and he or she will develop and maintain systems to respond to all regular and ad hoc maintenance and operational requirements.The Director will:Manage the K-12 building staff to foster an atmosphere of teamwork among building staff, school staff, and contractors.Provide on-site leadership, direction, and oversight of staffing and vendors.Survey the campus on a regular basis, administer testing and reviews of all aspects of the building to assess functionality and potential issues with facility systems.Be able to troubleshoot operational issues with building systems. Assess the cause of the issue and respond with a plan of action based on knowledge of building systems.Develop and execute short-term and long-term operational goals including physical plant maintenance, cleanliness, security, etc.Maintain all required administrative records including, but not limited to, log books, work records, maintenance records, contractor visits, keys issued, etc.Ensure appropriate expertise and resources are in place to meet requirements and respond to requests in a courteous, timely, and highly effective manner, including providing coverage for employees when needed.Oversee the repair, maintenance, and continuous operation of all building systems including fire/life safety, Mechanical (HVAC, plumbing), Electrical (lighting control equipment, bulb replacement, UPS), light construction (painting, doors, locks), digital systems (fire alarm, card access, CCTV security access systems), elevator control, Building Maintenance System (BMS)(DDC), and audio-visual systems, etc.Assist in the development and execution of a facilities management plan, including preventive maintenance plans, and manage facility maintenance contracts.Coordinate all preventive maintenance and reactive repair maintenance activities; oversee other building staff and vendors, if so required.Ensure compliance with local regulations regarding vendor procurement, if applicable.Build professional relationships and collaborate with vendors and school operations team to support student learning, including attendance at necessary school meetings to support maintenance management activities as they relate to the school's schedule.Communicate regularly with educational staff and resolve time-critical issues in real-time.Respond to school staff requests and implement an online ticketing system to prioritize schedules and assign, plan, and monitor the work.Assist in coordinating required governmental inspections and regularly inspect all areas of the building and report deficiencies as well as suggestions for improvement.Assist in ensuring compliance with local, state, and federal regulations; maintain up-to-date building documentation and certifications.Collaborate with the Head of Facilities Management and SA executive leadership to help develop and manage repairs, capital improvements, and facility budget. As required, assist with, or obtain and level bids for service and/or repair and maintenance contracts, or minor one-off projects beyond the scope of regular maintenance contracts, for recommendation to SA leadership.QualificationsHigh school diploma or its equivalent required, with 10+ years of experience in building maintenance or related fields, and 3+ years of managing facilities teams.Valid and up-to-date required NYC and NYS building certifications as applicable to particular building systems, HVAC certificates, training or licenses a plus.Technical knowledge of key building systems (HVAC, electrical, mechanical, plumbing) and OSHA and other Life Safety codes, etc.Proficiency with up-to-date technology, including the computer skills necessary to operate BMS system, lighting controls, fire alarm, BIM-based asset management software, on-line ticketing system, etc.Strong organizational skills, meticulous attention to detail, and timely follow-through on all projects.Strong flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities.Ability to communicate effectively with facilities staff, school staff, and vendors, both verbally and electronically.Available to work weekends when necessary.Ability to meet the physical demands to successfully perform the essential responsibilities and functions of the job, and these are not meant to be all-inclusive. Some reasonable accommodations are possible to enable individuals with disabilities to perform the essential responsibilities and functions of the job but not in every situation:Stand, walk, bend, reach overhead, lift heavy objects, climb ladders, work at heights, and in tight spaces.Reach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls.Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus.Helpful LinksSuccess Academy Charter Schools: https://www.successacademies.org/About the SearchSuccess Academy Charter Schools is conducting a regional search with the assistance of Helbling, a ZRG company (www.helblingsearch.com), an executive search firm specializing in areas of facilities management, construction, engineering, and real estate development.Please Submit a Resume & Cover Letter or Nominations toHelbling, a ZRG company8000 Brooktree Road, Suite 100, Wexford, PA 15090Lee Grandovic, Managing DirectorE: [email protected]:(724) 601-4607Nicholas J. Nixon, Esq., Senior AssociateE: [email protected]: (724) 935-7500 x 117C: (407) 375-2274Success Academy is an equal opportunity employer and values diversity in their organization. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. They actively seek applications from people of all backgrounds to strengthen their community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.