Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, and inclusive living for individuals with intellectual and developmental disabilities (IDD).Best Buddies is the world’s largest organization dedicated to ending the social, physical and economic isolation of the 200 million people with intellectual and developmental disabilities (IDD). Our programs empower the special abilities of people with IDD by helping them form meaningful friendships with their peers, secure successful jobs, live independently, improve public speaking, self-advocacy, and communication skills, and feel valued by society.Job Title:Manager, Training& DevelopmentDepartment:Human Resources & OperationsReports to:Director, Training & Development# of direct reports:0Salary range:$60,000–$70,000Revised date:3/6/2024Position overview: The Manager, Training and Development is an integral part of Human Resources, responsible for creating, developing, and managing training initiatives to support our staff. They are also responsible for the day-to-day operations of our learning and development platforms. Reporting directly to the Director of Training and Development, they will provide additional support to ensure the effective and efficient operation of our training and development initiatives.Job requirement: Bachelor’s degree strongly preferred and/or certification in Training & Development or Instructional Design.A minimum of 3 years of experience in training and developmentUnderstanding of adult learning methodologies (e.g. ADDIE/SAM) and theoriesDemonstrated experience in designing and executing successful training programs, curriculum, online, instructor-led and blended learning content.Demonstrated experience ensuring training initiatives are accessible and inclusive, considering diverse learning styles and backgrounds. Experience with interactive training (Articulate Storyline 360, Adobe Captivate) and animation programs.Strong knowledge of learning management systems and web delivery tools.Proficiency in MS Office and virtual platformsExceptional communication and presentation skills, with the ability to explain complex ideas clearly and concisely.Ability to build and nurture relationship with staff and partners.Strong organizational skills and the ability to manage multiple priorities and projects.A creative and analytical thinker with a problem-solving attitude and a good sense of humor.Adaptable & Innovative – Willingness to adapt to change and try new approaches. Interested and takes time to stay updated on business and learning trends & best practices.Required to report to our Miami office but will also require multi-state travel to support staff.Sample work may be requested.Job duties include but are not limited to:Human ResourcesStaff Development and Training Responsibilities:Work with the Director, Training and Development to support L&D multi-year initiative through creative contributions regarding onboarding design, job aids, and interactive modules.Collaborate with various departments to understand their training needs and develop bespoke training solutions.Design, develop, and deliver comprehensive training programs that support the organization's goals and objectives.Deliver presentations and instruction or guide cohort conversations in a live or virtual classroom.Stay up-to-date with the latest learning trends, tools, and technologies to enhance the effectiveness of training programs.Facilitate a range of in-person and trainings to prepare staff for onboarding and positions at Best Buddies. OperationsProvide administrative support to the Director of Training and Development, which may include scheduling meetings, maintaining files, preparing reports, and other duties as needed.Manage the operations of the BBI learning and development platforms, ensuring they are accessible, functional, and regularly updated.Manage assignments and monitor completion of various required compliance trainings.Monitor and evaluate training program effectiveness, using data to continually improve content and delivery methods.Work with Manager, Compliance, on compliance training requirements for staff.Assist in Best Buddies’ staff listening strategy which uses multiple communications tools such as newsletter, webpages, focus groups, crowdsources, etc.Assist with other special projects related to training and development as assigned.Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.#CB

Manager, Field Sales (Wine & Spirits)

Constellation Brands, Miami

Job DescriptionPosition Summary:The role is responsible for the planning, communication and activation of our On-Premise Wine & Spirits sales objectives with our distributor partners and the trade in an assigned territory. The Manager will ensure we are achieving our fair share of business, growth and awareness in this important channel of business through regular interaction, account calls, training and education. Responsibilities:Sales Planning and Program DevelopmentIn partnership with the Director and/or Senior Director and Regional Manager, develop and conduct assigned distributor team plans, periodic team reviews, market surveys, competitive pricing surveys, and general sales meetings with distributor partnersProvide Director and/or Senior Director with market intelligence and recommendations for effective planning or programming.Execute new product launches & wine dinnersManage merchandising pre-planExecution and Communication of Sales ObjectivesCommunicate all necessary information and brand education on Constellation Brands programs, strategies and standards to distributor sales team in order to achieve depletion and distribution goalsEstablish sales presence in the market and conduct regular distributor market work-withs to ensure CBI brand priority and initiatives are maintainedImplement sales performance measures and targets using the Constellation Brands CORE brand priorities with distributors while assisting in achieving expected resultsIn Market Training and Relationship DevelopmentDevelop, cultivate, and maintain strong relationships with key accounts, individual stores, and buyers. Leverage relationships to explore business opportunitiesWork with, coach and educate distributor sales members on CBI brand priorities and standardsProvide product education sessions to Retailers, and other customersPartner with Trade Marketing to understand brand health and needsAdministration and AnalysisProvide feedback to Director on market issues: opportunities, changes, distributor issues and competitive activityWork with Sales Operations Manager (SOM) to develop action plans for business opportunities through the use of strategic insights and as applicable leverage distributor sales dataConduct post-promotional analysis in conjunction with SOM (as applicable)Conduct and report weekly progress checks of distributor performance for your assigned areaBasic financial skills to monitor monthly A/R statements and to develop cost/benefit strategiesWork with Regional Manager to develop pricing structures and pricing strategiesInsure required reports and T&E are turned in timely and as necessaryRegularly utilize internal tools such as Compass and Chatter to communicate business updatesMinimum Qualifications:Bachelor’s Degree or equivalent experience5 years related sales experienceDemonstrated ability in customer management within specific territoryKeen understanding of the three-tier distribution systemProven experience and strong abilities in educating and motivating others to manage business effectivelyExcellent communication skills, articulate with strong public speaking ability / experience and excellent writing skills. Ability to persuade and influence.Strong Microsoft Office skillsAbility to travel a minimum of 25% of working time, including ability to drive up to 5 hrs.Preferred Qualifications:Alcohol & Beverage industry highly preferredProgram and budget development, implementation, management and strategic decision-making experiencePhysical Requirements/Work EnvironmentWork Environment:Must be able to stand, walk, sit.Must be able to move up to 55 lbs.Use hands to handle or feel; reach with hands and arms.Climb or balance stairs/ladders.Stoop, kneel, crouch or crawl; talk and hear.Must have close vision, distant vision, and ability to adjust focus, peripheral vision.Must be able to stand for extended periods of time.Must have a valid driver's license, be able to drive a car and travel via plane/train as needed.Must be at least 21 years of age. Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.LocationMiami, FloridaAdditional LocationsJob TypeFull timeJob AreaSalesThe salary range for this role is:$82,700.00 - $126,700.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Equal OpportunityConstellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Manager, Nursing - Chemotherapy Infusion - Full Time

University of Miami, Miami

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Manager, Nursing promotes and restores patients' health by developing day-to-day management and long-term planning of the patient care area, directing and developing staff, collaborating with physicians and multi-disciplinary professional staffs, and providing physical and psychological support for patients and their friends and families. This employee enforces professional staff behaviors that facilitate positive relationships among colleagues, physicians, administrators, and other hospital personnel.CORE JOB FUNCTIONS Oversees patient flow through designated clinical areas. Maintains nursing guidelines by writing and updating policies and procedures. Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Assures quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care, enforcing adherence to state board of nursing and state nurse practice act requirements, and to other governing agency regulations, and measuring health outcomes against standards. Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff. Completes patient care requirements by assigning nursing and staff. Maintains nursing staff job results by coaching, counseling, and disciplining employees. Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients and their friends and families. Promotes patients' independence by establishing patient care goals, teaching and counseling patients, and reinforcing patients' understanding of disease, medications, and self-care. Resolves patient needs by utilizing multidisciplinary team strategies. Maintains a safe and clean working environment by designing and implementing related procedures, rules, and regulations. Accounts for the collection of data to ensure performance improvement and optimal customer service standards. Assures all staff meet mandatory continuing education requirements and yearly hospital based competencies Provides insight on the unit(s) operations to nursing leadership to assist in the development of strategic planning and departmental expansion. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:Bachelor's DegreeCertification and Licensing:Registered Nurse Licensure (RN)Experience:Minimum 3 years of relevant experienceKnowledge, Skills and Attitudes:Ability to maintain effective interpersonal relationshipsAbility to communicate effectively in both oral and written formProficiency in computer software (i.e. Microsoft Office)Knowledge of business and management principlesAbility to effectively plan, delegate and/or supervise the work of others.Ability to lead, motivate, develop and train others.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H15

Manager, Real Estate Services

Mastercard, Miami

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Real Estate ServicesWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview The Real Estate Services (RES) team supplies multiple services to Mastercard's core business - real estate transactions (acquisition, leasing, and disposition), workplace strategies, facilities management, capital project management, lease administration, workplace safety, data center management, environmental sustainability, and physical climate risk. These competencies are conducted through global alignment, proactively planning / execution, and optimization of enterprise's occupancy needs to ensure best in class quality of services and continuous improvement. This role will drive our Latin America customer experience strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role Work with the Director of RES to develop real estate leasing / disposition strategies and implementation plans to manage business growth, improve workplace quality, drive cost savings, and optimize the real estate portfolio across LAC region. Manage internal and external stakeholders across geographies to drive portfolio performance. Develop and nurture relationships with local country leaders and business units to develop and implement workplace management policies, processes, and best practices to align regional services levels with global standards. Represent and advocate for RES function in all regional leadership meetings. Oversee capacity and space planning competencies to establish clear business needs. Collaborate with RES global services provider to achieve set goals as well as ensure their onsite teams perform optimally. Partner with Environmental Sustainability team to ensure green lease, design, and building standards are fully integrated across the region. All About You Thorough understanding of capacity planning, facilities management, project, and transaction management principles / concepts. Professional accreditations from GBCI/Green Star/BREEM, IFMA / BIFM, CoreNet Global, RICS (e.g., LEED/Green Star/BREEM, FMP, CFM, MCR, and MRICS) in any / all discipline will be given preference. Proven understanding and management experience within the LAC region. Effective communicator comfortable engaging all levels of management. Ability to meaningfully collaborate with executive leadership to present business cases, financials, and design concepts effectively. Strong understanding of outsourcing in corporate real estate and supplier partner management concepts, with special emphasis on adoption of global outsourcing models. Strong people skills, with proven ability to build rapport with internal / external stakeholders to educate and guide them through strategic RES standards and initiatives. Strategic thinker with strong analytical skills and ability to provide thought leadership. Exceptional verbal, written, and presentation skills. Ability to work independently and with cross-functional / multi-cultural teams. Regional travel as needed.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $102,000 - $158,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Real Estate ServicesWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview The Real Estate Services (RES) team supplies multiple services to Mastercard's core business - real estate transactions (acquisition, leasing, and disposition), workplace strategies, facilities management, capital project management, lease administration, workplace safety, data center management, environmental sustainability, and physical climate risk. These competencies are conducted through global alignment, proactively planning / execution, and optimization of enterprise's occupancy needs to ensure best in class quality of services and continuous improvement. This role will drive our Latin America customer experience strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role Work with the Director of RES to develop real estate leasing / disposition strategies and implementation plans to manage business growth, improve workplace quality, drive cost savings, and optimize the real estate portfolio across LAC region. Manage internal and external stakeholders across geographies to drive portfolio performance. Develop and nurture relationships with local country leaders and business units to develop and implement workplace management policies, processes, and best practices to align regional services levels with global standards. Represent and advocate for RES function in all regional leadership meetings. Oversee capacity and space planning competencies to establish clear business needs. Collaborate with RES global services provider to achieve set goals as well as ensure their onsite teams perform optimally. Partner with Environmental Sustainability team to ensure green lease, design, and building standards are fully integrated across the region. All About You Thorough understanding of capacity planning, facilities management, project, and transaction management principles / concepts. Professional accreditations from GBCI/Green Star/BREEM, IFMA / BIFM, CoreNet Global, RICS (e.g., LEED/Green Star/BREEM, FMP, CFM, MCR, and MRICS) in any / all discipline will be given preference. Proven understanding and management experience within the LAC region. Effective communicator comfortable engaging all levels of management. Ability to meaningfully collaborate with executive leadership to present business cases, financials, and design concepts effectively. Strong understanding of outsourcing in corporate real estate and supplier partner management concepts, with special emphasis on adoption of global outsourcing models. Strong people skills, with proven ability to build rapport with internal / external stakeholders to educate and guide them through strategic RES standards and initiatives. Strategic thinker with strong analytical skills and ability to provide thought leadership. Exceptional verbal, written, and presentation skills. Ability to work independently and with cross-functional / multi-cultural teams. Regional travel as needed.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $102,000 - $158,000 USDPDN-9bba8c0b-6448-4666-823b-ca739bdd4451

Manager, Product Management, Priceless Platform

Mastercard, Miami

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product Management, Priceless PlatformWho is Mastercard? Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. OverviewThe Priceless Platform team operates with a start-up mentality within the broader Mastercard with the goal of building out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for both the B2C side of the business (www.priceless.com), and the B2B2C side of the business (for customers who leverage the platform and content via API or cobrand to engage their cardholders).The Priceless Platform team seeks to expand and continue the platforms growth as a primary interface for Mastercard Issuers and Partners. Beside our core Priceless experiences, we go to market with Mastercard Loyalty and Product to deliver a single interface for our target customers and partners to integrate. This role will focus on the operations and go-to-market approach for the Priceless Platform (B2B2C) and will be a key leader in driving the success of this initiative. The role may be based in Purchase, NY or O'Fallon, MORoleThe role of the Manager is to: * Be the primary interface with regional product and sales leads to assess new program opportunities and required enhancements.* Lead ideation and elaboration of new platform enhancements, addressing issues/risks and delivering new functionality to enable program growth.* Assess pricing approach and business model for custom integrations or large initiatives * Intimately learn and understand the technology capabilities of the Priceless Platform to grow and offers solutions to meet customer needs.* Develop subject-matter expertise and drive initiatives on Mastercard Loyalty & Product Programs (including MRS, GRP, GBP, Offers platforms), Mastercard Core products (Credit, Debit and Prepaid) to support the growth and scale of the Priceless Platform.* Primary Priceless Platform liaison for Servicing; requires collaboration with Customer Technical Services (issuer support) and Global Customer Care Management (cardholder support).* Primary Priceless Platform liaison with Global Customer Delivery to support new origination implementations; collaborate on training and documentation for Regional Delivery teams* Develop and keep current operational processes and documentation as needed; including Priceless Product Manual* Analyze & identify impactful & scalable opportunities to optimize the Priceless Platform digital business growth with key issuers & merchants.* Establish and recommend best practices for product enhancement intake through development.* Monitor results, prepare executive reports & conduct reviews with internal & external clients.* Provides consultive efforts in new sales enablement & training materials as needed.* Some travel required.All About You* A Bachelor's Degree in engineering, business, marketing or related field.* The ideal candidate will have a minimum 3+ years of experience in product management, product development, technical product management/platform management in financial services* Proven track record in product management and product marketing from strategic planning and B2B2C strategy development through tactical execution.* Ability to serve as business product liaison with technical platform teams and engineers* Demonstrated ability to act with a persistent and relentless sense of urgency * Extensive project management & problem-solving skills with a record of success managing multiple projects with external & internal clients simultaneously.* Strong analytical thinking, problem solving and cross-functional team building skillsExperience working with partners across other functions in support of key deliverables and product go-to market strategiesWorking knowledge of card industry and Mastercard product and loyalty services suite (desirable).Skills/capabilities:* Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment.* Global mindset with international experience and/or multi-lingual capabilities a strong plus.* Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads.* Forward thinking, creative problem solver with business acumen to drive positive results and innovative product conceptualization.* Advanced Microsoft Excel, Powerpoint, and Visio skills a strong plus.* Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $108,000 - $173,000 USDPurchase, New York: $124,000 - $199,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product Management, Priceless PlatformWho is Mastercard? Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. OverviewThe Priceless Platform team operates with a start-up mentality within the broader Mastercard with the goal of building out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for both the B2C side of the business (www.priceless.com), and the B2B2C side of the business (for customers who leverage the platform and content via API or cobrand to engage their cardholders).The Priceless Platform team seeks to expand and continue the platforms growth as a primary interface for Mastercard Issuers and Partners. Beside our core Priceless experiences, we go to market with Mastercard Loyalty and Product to deliver a single interface for our target customers and partners to integrate. This role will focus on the operations and go-to-market approach for the Priceless Platform (B2B2C) and will be a key leader in driving the success of this initiative. The role may be based in Purchase, NY or O'Fallon, MORoleThe role of the Manager is to: * Be the primary interface with regional product and sales leads to assess new program opportunities and required enhancements.* Lead ideation and elaboration of new platform enhancements, addressing issues/risks and delivering new functionality to enable program growth.* Assess pricing approach and business model for custom integrations or large initiatives * Intimately learn and understand the technology capabilities of the Priceless Platform to grow and offers solutions to meet customer needs.* Develop subject-matter expertise and drive initiatives on Mastercard Loyalty & Product Programs (including MRS, GRP, GBP, Offers platforms), Mastercard Core products (Credit, Debit and Prepaid) to support the growth and scale of the Priceless Platform.* Primary Priceless Platform liaison for Servicing; requires collaboration with Customer Technical Services (issuer support) and Global Customer Care Management (cardholder support).* Primary Priceless Platform liaison with Global Customer Delivery to support new origination implementations; collaborate on training and documentation for Regional Delivery teams* Develop and keep current operational processes and documentation as needed; including Priceless Product Manual* Analyze & identify impactful & scalable opportunities to optimize the Priceless Platform digital business growth with key issuers & merchants.* Establish and recommend best practices for product enhancement intake through development.* Monitor results, prepare executive reports & conduct reviews with internal & external clients.* Provides consultive efforts in new sales enablement & training materials as needed.* Some travel required.All About You* A Bachelor's Degree in engineering, business, marketing or related field.* The ideal candidate will have a minimum 3+ years of experience in product management, product development, technical product management/platform management in financial services* Proven track record in product management and product marketing from strategic planning and B2B2C strategy development through tactical execution.* Ability to serve as business product liaison with technical platform teams and engineers* Demonstrated ability to act with a persistent and relentless sense of urgency * Extensive project management & problem-solving skills with a record of success managing multiple projects with external & internal clients simultaneously.* Strong analytical thinking, problem solving and cross-functional team building skillsExperience working with partners across other functions in support of key deliverables and product go-to market strategiesWorking knowledge of card industry and Mastercard product and loyalty services suite (desirable).Skills/capabilities:* Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment.* Global mindset with international experience and/or multi-lingual capabilities a strong plus.* Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads.* Forward thinking, creative problem solver with business acumen to drive positive results and innovative product conceptualization.* Advanced Microsoft Excel, Powerpoint, and Visio skills a strong plus.* Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesMiami, Florida: $108,000 - $173,000 USDPurchase, New York: $124,000 - $199,000 USDPDN-9bba8c71-e63a-467c-ad51-93f892f489d3

Manager Onboard Revenue Gaming and Art

Norwegian Cruise Line Holdings Ltd., Miami

BASIC PURPOSE: Responsible for managing Cruise Staff Gaming and Art Operations. Oversee digital strategy surrounding for fee games as well as art tours and online sales across all NCLH brands. Focus on meeting and exceeding revenue targets while ensuring the seamless operation of Gaming and Art facilities.POSITION RESPONSIBILITIES:Meet and exceed revenue targets across all NCLH Brands by ensuring the seamless operation of Gaming & Art operations and financials. Delivering unparalleled experiences to enhance passenger satisfaction.Collaborate closely with cross-functional teams, particularly within Marketing, Hospitality, IT, and Vendor Operations in order to drive revenue through targeted campaigns and initiatives.Actively cultivate partnerships to enhance Gaming & Art offerings, implementing marketing strategies to promote gaming services, and managing pre-cruise sales programs to significantly contribute to revenue generation before passengers embark on their journeys.Craft compelling promotional materials and messaging that attract guests and drive revenue growth through pre-cruise sales initiatives.Monitor data analytics and performance monitoring systems by vessel and brand. Utilize advanced analytics tools and assess the effectiveness of gaming & art services, marketing strategies, and pre-cruise sales programs. Provide insights to optimize operations, enhance guest experiences, and contribute to revenue growth.Partner with IT teams to ensure that the technological infrastructure aligns with strategic goals, enhancing the overall customer experience.Manage all pricing and products related to Gaming & Art services in the Point of Sale (POS) system, ensuring accurate information that supports streamlined sales processes and effective revenue tracking.Work with art Vendor Management to execute, market and launch product initiatives.Perform other job-related functions as needed.KNOWLEDGE AND EXPERIENCE:EDUCATION: Bachelor's Degree in Business, Marketing, or related field of study; or any equivalent combination of relevant work experience and education. MBA preferred.EXPERIENCE: Minimum 5 years of relevant experience in cruise, resort, hotel management or a related field is required. Experience meeting revenue targets, executing successful marketing initiatives, and managing online sales programs.KNOWLEDGE & SKILLS: Excellent communication and interpersonal abilities. Proven ability in fostering partnerships and ensuring a seamless collaboration between departments. In-depth knowledge of art products, and industry trends is essential. Prior successful marketing initiatives, managing online sales programs, and creating and executing marketing campaigns. Experience working with IT for technology integration, vendor POS integrations, and reviewing and monitoring data analytics is also preferred. Proficient in productivity applications such as Microsoft Office, and project planning platforms.Demonstrable proficiency in Microsoft Office Suite with intermediate to advanced level skill in Excel and PowerPoint. Ability to manage a remote team. Demonstrated ability to complete tasks on time and within budget. Innovative problem solver to help develop operations and make sound recommendations. Ability to transform both qualitative and quantitative data into actionable reports. A thorough understanding of how to implement all new procedures and be pro-active in monitoring all areas of quality control. Ability to travel for extensive periods to set-up systems, product launches and marketing initiatives for existing fleet and new builds, which includes training, marketing and brand compliance (travel approximately 20%). Comfortable using collaboration and CRM tools such as Smart Sheets, Slack and Salesforce.To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Manager, Communications Eye Bank Bascom Palmer Eye Institute

University of Miami, Miami

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami has an exciting opportunity for Manager, Communications for the Eye Bank with Bascom Palmer Eye Institute in Miami, Florida.The Manager, Communications manages the development and execution of communication strategies in furtherance of the organization's mission and goals. Moreover, the Manager, Communications collaborates with other departments to ensure a unified message.CORE JOB FUNCTIONS Develops and edits print and online advertising and email marketing.Oversees website management and content development.Monitors the content of all press releases and other internal and external communications.Engages in marketing budget development and cost tracking.Aids in the preparation of presentations and/or speeches geared towards employees.Works in conjunction with the various departments in campaign development through implementation.Corresponds with employees and external stakeholders regarding organizational developments.Creates strategies to increase employee and external awareness of organizational activities, etc.Acts as liaison to and maintains positive relationships with the media and other interested parties.Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:Bachelor's degree in relevant fieldCertification and Licensing:Not ApplicableExperience:Minimum 4 years of relevant experienceKnowledge, Skills and Attitudes:Knowledge of business and management principles.Ability to direct, manage, implement, and evaluate department operations.Ability to establish department goals, and objectives that support the strategic plan.Ability to effectively plan, delegate and/or supervise the work of others.Ability to lead, motivate, develop, and train others.Department Specific Functions1. Manage outside marketing consultants to oversee all communications, including newsletters, annual report, donor cards, brochures, and other publications.2. Set up and attend community events and other meetings to present programs or to supervise displays that educate other professions and the public about the mission of the Eye Bank.3. Manage the Eye Bank's website and social media to ensure that the content, including text and images, is updated periodically.4. Assist Executive Director with building relationships with current board members, past presidents, Lions Club members and assist the Executive Director in preparing for Board Meetings and Lions events, including the Installation Dinner.5. Assist the Executive Director and Technical Director in maintaining professional relationships with Hospitals, Hospices, and Funeral Homes to help maximize the recovery of eyes ocular tissues.6. Assist Executive Director with developing and distributing marketing materials for prospective and current surgeons and assist in the preparation of materials and displays for conferences.7. Assist Executive Director with Correspondence to Donor Families and Recipients, as needed.8. Organize and assist with tours of the eye bank laboratories and offices.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:H8

Manager, Clinical Research

University of Miami, Miami

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of Pathology and Laboratory Medicine is currently seeking a full time Manager, Clinical Research to work in Miami, FL. The Manager, Clinical Research oversees the development of clinical trials and research programs that support the overall mission of the University. This role is also responsible for the independent execution of regulatory-related decisions/strategies; and coordinates work with Study Managers and other relevant team members to assure the fidelity of study protocols and data collection.CORE JOB FUNCTIONSWorks with investigators and study teams to help meet targets and milestones, ensures timely and accurate submission to IRBs, sponsors and master agreements, and coordinates with the Research Program Director on remediation.Coordinates the efforts of relevant team members to manage, retain and control all applicable Regulatory Affairs submissions pertaining to University held INDs and IDEs as well as exemption requests. Assembles project plans, team and work assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functional, quality and timeline issues appropriately. Manages investigator relationships. Maintains IND and IDE documentation, including annual reports for delegated studies and works with the primary investigator and project team to assist in responding to queries from regulatory agencies including the FDA.Tracks proposals and other study relevant documentation through signature/approval processes then through collaboration with Contracts and budgets.Serves as liaison and facilitates meetings between project stakeholders and leadership and completes and maintains professional documentation for projects and deliverables, develops SOPs as needed, and assists in the auditing and monitoring of studies.Identifies areas for improvement within daily functions, internal procedures, and regulatory agency interactions.Interacts with project team members to define submission logistics and workflow scheduling.Oversees the ongoing maintenance of records detailing the number of active INDs and IDEs and related data via an internal tracking system.Prepares and presents the annual summary report for clinical trial and research areas.Provides consultation and guidance for UM held INDs and IDEs. Develops, implements, maintains and oversees internal policies and SOPs as well as University-wide policies and SOPs intended to assist University researchers in maintaining compliance with FDA regulations and other Clinical Research Best Practices.Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONSEducation:Master's degree in relevant fieldExperience:Minimum 5 years of relevant experienceAny appropriate combination of relevant education, experience and/or certification may be considered. DEPARTMENT ADDENDUMDepartment Specific FunctionsThe Department of Pathology and Laboratory Medicine (DPLM) is a growing multi-disciplinary department at the University of Miami Miller School of Medicine. It encompasses 4 distinct divisions: Anatomic Pathology, Hematopathology, Comparative Pathology, and Laboratory Medicine. DPLM Research includes all divisions and is divided according to basic, translational, and clinical research. The position of Manager, Clinical Research is expected to:Oversee all pathology clinical research study requests requesting pathology specific services.Manage clinical research coordinators and provide research support to DPLM faculty.Develop DPLM research specific guidelines and SOPs for the proper management of specimen for internal and external purposesAssist in the development of DPLM research study protocolsAttend and participate in all relevant committees to provide pathology expertise and guidance.Review all research studies submitted to the IRB that requires biospecimen.Assist the Director of Clinical Research in enforcing all DPLM guidelines across all UM department and centers.Knowledge, Skills and Attitudes:Knowledge of business and management principles.Ability to direct, manage, implement, and evaluate department operations.Ability to establish department goals, and objectives that support the strategic plan.Ability to effectively plan, delegate and/or supervise the work of others.Ability to lead, motivate, develop, and train others.#ED-LI1The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A13

Manager/Senior Manager - Strategy and Operations (Miami, FL)

Hire Horatio CX, Miami

Manager/Senior Manager - Strategy and Operations (Miami, FL)About Horatio:Horatio is a leading provider of business process outsourcing (BPO) services and next-generation customer experiences to fast-growing technology companies. The employee experience is, at its core, what makes Horatio... Horatio. We're lucky to work with mission-driven clients, and we share in their passion. Horatio was founded in 2019 and maintains offices in the Dominican Republic, Colombia, and Miami. Today, we serve over 100 customers across sectors like social media, e-commerce, Fintech, and HealthTech, helping them represent, protect, and grow their brands through cost-effective omnichannel support solutions.Horatio has been recognized for its outstanding achievements and commitment to excellence in business process outsourcing. Most recently, in 2023, Horatio ranked No. 107 on Inc. Magazine's prestigious Inc. 5000 list, highlighting our rapid growth and solidifying our reputation as a leader in the industry. We know our people are our greatest asset. That's why we offer every opportunity to grow personally and professionally. Who We're Looking For:We are looking for a Manager/Senior Manager of Strategy and Operations who embodies exceptional leadership, strategic acumen, and a passion for delivering unparalleled value to our clientele. As a pivotal member of our team, you'll take a leading role in driving critical partnerships, cultivating operational excellence, and fostering a culture of high performance to exceed customer expectations. You'll own and operate various workflows that support our primary clients, and you'll be tasked with running projects from ideation to completion that push progress on the company's highest priority goals.What You'll Be Doing:Client Relationship Management:Report directly to the COO, overseeing our top 20 accounts and nurturing key client relationships.Proactively engage with clients to understand their evolving needs, address challenges, and deliver tailored solutions.Collaborate with internal teams to align service delivery with client objectives and ensure maximum satisfaction.Strategic Planning:Partner with the executive team to develop and execute strategic initiatives aligned with client and company goals.Identify growth opportunities, optimize operational processes, and drive continuous improvement efforts.Operational Excellence:Oversee all operational aspects of client engagements, ensuring seamless service delivery and adherence to quality standards.Drive cross-functional collaboration to streamline processes, enhance efficiency, and drive operational excellence.Establish and maintain robust quality assurance measures to consistently meet and exceed client expectations.Conduct regular service reviews, performance assessments, and implement corrective actions as necessary.Serve as a primary point of contact for issue resolution, liaising with internal teams to address challenges promptly and implement preventive measures.Team Leadership:Lead, mentor, and inspire a high-performing client services team, fostering a culture of excellence, accountability, and continuous improvement.Provide ongoing support, guidance, and professional development opportunities to team members.Key Requirements:2-3+ years of experience in consulting / investment banking or related experience, demonstrating expertise in client relationship management and service delivery.Exceptional communication, negotiation, and problem-solving skills, coupled with the ability to thrive in a fast-paced, client-centric environment. Highly data-driven and analytical. Can drive complex analyses and translate into key actionable insights and action Strategic and tactical; can easily move between the big picture and on the ground execution. Proficiency in process improvement, project management, and advanced analytics tools such as Excel, Salesforce CRM, Salesforce ServiceCloud, and Quantitative Modelling.Previous experience in BPO is advantageous.Willingness to travel (25-50%) to visit clients and operational sites.Bachelor's degree or above in a relevant field.?In this role, you'll be expected to work out of our Miami office. We believe in fostering connections and celebrating achievements through occasional in-person gatherings. Join us in shaping the future of customer experiences at Horatio!