Enter position

Salary in Miami, FL

Receive statistics information by mail

Salary in Miami, FL

43 938 $ Average monthly salary

Average salary in Miami for the last 12 months

Currency: USD Year: 2020 2019
The bar chart shows the change in the average wages in Miami.

10 popular branches by number of vacancies in Miami

Currency: USD
In Miami the most claimed specialist of IT Jobs. According to our site`s statistics the number of vacancies in this branch is 14.6% from total number of suggestions in Miami.

Branches rating by salary in Miami

Currency: USD Year: 2020 2019
The highest paid category in Miami is Law Enforcement/Security. The average salary in the category is 180269 usd.

Сompanies rating by the number of vacancies in the Miami

Currency: USD
Macy's is the biggest employer of the number of open vacancies in Miami. According to our site`s statistics in Macy's company are opened 52 vacancies.

Popular professions rating in Miami in 2020 year

Currency: USD
Clerk is the most popular profession in Miami. According to data of our Site, the number of vacancies is 2. The average salary of the profession of Clerk is 2917 usd

Recommended vacancies

Tax Preparer
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Experienced Tax Preparer
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Tax Associate
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Work From Home - Experienced Tax Preparer
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Virtual Experienced Tax Preparer
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Remote Experienced Tax Preparer – Seasonal
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Work From Home - Experienced Tax Associate
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Virtual Experienced Tax Associate
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Remote Experienced Tax Expert I – Seasonal
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Remote Experienced Tax Associate – Seasonal
Intuit, Coconut Grove, FL, Miami-Dade County, Miami, Flori ...
Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes