Test Specialist Salary in Iowa, USA

The University of Iowa Community Clinics is seeking a patient centered Care Team Coordinator (CTC) 100% (40 hours a week) to work in our UICC Muscatine Clinic. This position supports our team-based care where you'll spend more time with patients and expand your physician-support and administrative duties, increases the efficiency and productivity of the physician and anticipates future needs to facilitate the flow of the clinic. Accurately documents events and decision-making in a manner that results in appropriate medical charting. Our team specialize in the care of everyone in the family, in every generation, from birth, for life. This position also will support our lab within Muscatine and will perform a variety of procedures involving moderately complex lab test methodology and techniques, performs clinical laboratory analyses on biological specimens such as blood, tissue, and body fluids. This position will utilize a variety of procedures, many involving numerous moderately complex tests and techniques that require the use of professional judgment. Our Care Team Coordinator (Medical Assistant)team develop relationships and get to know our patients and monitor patient care history and deliver personalized, compassionate care every time to each patient. When anyone in the family needs specialty care, our family medicine provider connects you with the UI Health Care specialist you need. That specialist will consult the same medical record your family medicine provider has been keeping for you, so your specialty care is streamlined. Our Care Team Coordinator's (Medical Assistant)accompany the physicians or medical providers into the examination rooms in order to transcribe the clinician's and care team's encounter with the patients in real time. They accurately and thoroughly document the encounter with our patients as it is being performed by the providers, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by team, patient education, orders, medications, referrals, explanations of risks and benefits, and instructions for self-care and follow-up. This position comes with the University of Iowa's generous, full benefit package including double-match retirement, paid vacation, and sick leave, and much more! This position also includes FREE on-site parking as well! #CTC #Medical Assistant #UICC #bestbenefits #CMA Summary: Under direct supervision of LIP (licensed independent practitioner), RN (registered nurse), NM/ANM (nurse manager/assistant nurse manager) or other licensed designee, functions as a member of the patient care team. Performs technical, patient care and related clerical functions in the clinic setting by coordinating all elements of the patient visit. Enters information into the electronic medical record at the direction of the physician or licensed independent practitioner. Increases the efficiency and productivity of the physician and anticipates future needs to facilitate the flow of the clinic. Accurately documents events and decision-making in a manner that results in appropriate medical charting. Performs technical and patient care responsibilities as directed by physician or licensed independent practitioner. University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® Duties to include: Performs patient care responsibilities of a Medical Assistant or other certified health care provider including, but not limited to, assisting with physical examinations, administering routine medications, performing routine laboratory tests, and operating and maintaining specialized medical equipment. Responsible for the daily flow of the Care Team and facilitates daily team huddles. The Care Team Coordinator understands clinic flow to maximize clinic usage to meet patient needs. Follows enhanced and standard patient rooming protocols. Prepares the clinic note for the patient visit by manually bringing in provider-built Electronic Medical Record (EMR) documentation tools for the following sections: history of present illness, review of system, physical exam, assessment and plan. Ensures health maintenance section (including quality reporting measures) and immunizations are up to date. Populates patient-reported information into provider-built EMR documentation tools for the specific disease states and preventative visits. Reviews EMR for patient care gaps, addresses and updates missing data. Communicates a summary of the patient-reported information to the provider prior to entry of the room or within the room with the patient present. Accompanies the physician or medical provider into the examination room in order to transcribe the clinician's and care team's encounter with the patient in real time. Accurately and thoroughly documents the encounter with the patient as it is being performed by the provider, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by team, patient education, orders, medications, referrals, explanations of risks and benefits, and instructions for self-care and follow-up. Appropriately documents results of laboratory and radiographic studies as dictated by the clinician. Organizes all patient test results and transcribes the results of the encounter into the patient's medical record. Responsible for the input of orders for provider signature or signing orders (per protocol) as directed by the provider. This may include referral orders, medication refill orders, imaging orders, or lab orders. Identifies the portions of the encounter that were scribed on behalf of the provider using the scribe signature per policy. Schedules future appointments, referrals, procedures, and diagnostics as appropriate. Provides patient instruction using pre-approved patient education materials specific to the chief complaint or for the health promotion of observed behaviors known to contribute to poor health, as directed by the provider. Prints after visit summary and completes discharge of patient from exam room. Provides age-appropriate care/service as applicable to role. Assures reliable, predictable outcomes and no needless waits. Acts as patient advocate to ensure all concerns are met and engages extended care team members as appropriate. Participates in and supports quality improvement activities in the clinic and implementing evidenced based practice (EBP) research best practices. WE CARE Core Values: Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education. Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. Respect - We are committed to ensuring that UI Health Care is an inclusive environment where individuals from the full spectrum of diversity - which includes identity, backgrounds, cultures, ability and perspective -feel safe, seen, and valued. Equity - We dedicate ourselves to equity and fairness in research, health care, education and health. Benefits Highlights:• Regular salaried position located in Muscatine, IAThe University of Iowa offers a generous benefits package, including paid vacation as well as paid sick leave. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits Percent of Time: 100% (40 hours per week) Schedule: Monday - Friday; variable hours accomplished between 8:00 AM - 8:00 PM; standard hours will be 8:00 AM - 5:00 PM with some rotating evenings coverage until 8:00 PM. No weekends and no holidays. Location: Muscatine, IA (occasional travel to other clinical locations within a 2 hour radius) Pay Grade: 10 https://hr.uiowa.edu/pay/merit-plan Salary: $40,809.12 to $60,658.24/ Hourly rate: $19.47 - $28.94 (based on years of experience) Minimum Eligibility Requirements Two years of work experience as a Medical Assistant or other health care provider involving direct patient care, and Certification OR registration as a Medical Assistant OR completion of a recognized one year Medical Assistant Program, OR Completion of a health care profession program with a curriculum incorporating technical patient care elements including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology. Special Qualifications Driver's License and ability to meet UI Fleet Safety Standards. Desirable Qualifications: Previous Family Medicine Clinic experience is preferred Phlebotomy experience. Computer skills and ability to navigate the EMR - Epic, Word. Staff may be required to receive a passing score on work samples to be considered for this position. In order to be considered, applicants must upload resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact [email protected] Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. The department intends to hire one candidate from either the Licensed Practical Nurse (REQ# 24001837), Medical Assistant II (REQ# 23005493) or Care Team Coordinator (REQ # 24001836) based on the qualifications of the successful candidate. Additional Information Classification Title: Care Team Coordinator Appointment Type: Merit Schedule: Full-time Compensation Pay Level: 10 Starting Salary Minimum: 40,809.12 Starting Salary Maximum: 60,658.24 Contact Information Organization: Healthcare Contact Name: Karen Carlson Contact Email: [email protected]

The University of Iowa Community Clinics is seeking a patient centered 100% (40 hours a week) Licensed Practical Nurse (LPN) to work at our UICC Muscatine Clinic (Lab/Outreach focus). Our LPN's develop relationships and get to know our patients and monitor patient care history and deliver personalized, compassionate care every time to each patient. When anyone in the family needs specialty care, our family medicine provider connects you with the UI Health Care specialist you need. That specialist will consult the same medical record your family medicine provider has been keeping for you, so your specialty care is streamlined. This position will mainly support our lab within the Muscatine clinic with limited travel to support our Washington clinic. Will perform a variety of procedures involving moderately complex lab test methodology and techniques, performs clinical laboratory analyses on biological specimens such as blood, tissue, and body fluids. This position will utilize a variety of procedures, many involving numerous moderately complex tests and techniques that require the use of professional judgment. This position comes with the University of Iowa's generous, full benefit package including double-match retirement, paid vacation, and sick leave, and much more! This position also includes FREE on-site parking as well! Fleet vehicle provided for travel. #LPN #UICC #bestbenefits #teambasedcare #topworkplace #Muscatine Duties to include: Provides nursing care under the supervision of a registered professional nurse. Participates in the development of nursing care plans and in the implementation of therapeutic program for patients. In less complex situations, may assume responsibility for directing and supervising assigned nursing personnel. In more complex situations, performs as an assistant to the registered professional nurse. Driver's License and ability to meet UI Fleet safety standards. University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® WE CARE Core Values: Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education. Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. Respect - We are committed to ensuring that UI Health Care is an inclusive environment where individuals from the full spectrum of diversity - which includes identity, backgrounds, cultures, ability and perspective -feel safe, seen, and valued. Equity - We dedicate ourselves to equity and fairness in research, health care, education and health. Percent of Time: 100% (40 hours a week) Schedule: Monday - Friday; Variable hours accomplished between 8:00 AM - 8:00 PM; standard hours will be 8:00 AM - 5:00 PM with some rotating evenings coverage until 8:00 PM. No weekends and no holidays. Location: Muscatine, IA (other clinical locations within a 1 - 2-hour radius) Pay Grade: 11 https://hr.uiowa.edu/pay/merit-plan Salary: $42,569.76- $63,424.96/ Hourly: $20.31 - $30.26 (based on years of experience)Minimum Eligibility Requirements Licensed as a Licensed Practical Nurse (LPN) with the Iowa Board of Nursing, or eligible for temporary work permit. Responsible to take the required continuing education hours to maintain a valid LPN certification. Basic Cardiac Life Support provider Special Qualifications Driver's License and ability to meet UI Fleet Safety Standards Desirable Qualifications Previous Laboratory experience within a Family Medicine Clinic is preferred. Previous experience in a team-orientated environment is preferred. Phlebotomy experience is preferred. Previous experience with computer skills and ability to navigate EMR - Epic, Word, etc. In order to be considered, applicants must upload resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact [email protected] Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. The department intends to hire one candidate from either the Licensed Practical Nurse (REQ# 24001220 or Medical Assistant II (REQ# 24001215) based on the qualifications of the successful candidate. Please apply to the specific position for which you wish to be considered.Additional Information Classification Title: Licensed Practical Nurse Appointment Type: Merit Schedule: Full-time Compensation Pay Level: 11 Starting Salary Minimum: 42,569.76 Starting Salary Maximum: 63,424.96 Contact Information Organization: Healthcare Contact Name: Karen Carlson Contact Email: [email protected]

Qualified candidates may be eligible for a sign-on incentive of $5,000 based on years of experience! (Current UI employees are not eligible for incentive) The Department of Pathology is seeking a Medical Laboratory Scientist or Medical Laboratory Technician, utilizing a variety of procedures involving highly complex analytical lab test methodology and techniques, perform quantitative and qualitative clinical laboratory analysis on biological specimens such as blood, tissue and body fluids. These procedures will utilize a variety of procedures, many involving numerous highly complex tests and techniques that require the use of professional judgment. Provide technical expertise and information used to diagnose, prevent or treat disease. This position is 100%-time with a rotating schedule between 1st and 3rd shift. When working 1st shift, the shifts will be 8-hours between 6:00am - 4:30pm, Monday - Friday, with rotating weekends and holidays. When working 3rd shift, the shifts will be 10-hours from 9:00pm to 7:00am. The department intends to hire for one position from either Medical Laboratory Technician, or Medical Laboratory Scientist, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for on indicate both. Duties to include: • Receive blood samples, process incoming blood shipments, and prepare blood components. • Dispense and return blood components. • Keep records of all transactions. • Perform ABO/Rh antibody screening and identification tests using established procedures. • Perform compatibility testing using pre-transfusion protocols. • Perform other projects and tasks as assigned. For a full job description, please send an e-mail to the contact listed below. The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists. To learn more: https://medicine.uiowa.edu/pathology/about-usMLT Qualifications: • Bachelor's degree in a chemical, biological, clinical laboratory science, or medical technology program from an accredited institution, OR • Medical Laboratory Technician (MLT) or eligible from American Society for Clinical Pathology (ASCP) or National Credentialing Agency (NCA), OR • Successfully completed an official US military medical laboratory procedures training course of at least 50 weeks duration and have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician) is required. • Excellent written and verbal communication skills are required. • Certification from American Society for Clinical Pathology (ASCP) or National Credentialing Agency (NCA) as a Medical Laboratory Technician (MLT) is highly desirable. MLS Qualifications: A Bachelor's degree in a chemical, biological, clinical laboratory science, or medical technology program from an accredited institution is required. Six (6) months - one (1) year clinical laboratory experience, which may include program training experience, is required. Certification as a Medical Laboratory Scientist (MLS) or a categorical/specialist certification in the appropriate laboratory discipline from American Society for Clinical Pathology (ASCP) or certification as a Medical Technologist (MT) from Health Education and Welfare (HEW) is required. Excellent written and verbal communication skills are required. Experience in transfusion medicine (blood bank or transfusion services) is desirable Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: • Resume • Cover Letter Pathology will be filling this position at one of two levels. The Medical Lab Technician classification salary starts at $48,500, and the Medical Lab Scientist salary starts at $53,500. Salary will be commensurate with education and experience. You must indicate in your cover letter the level of classification (MLT and/or MLS) you wish to be considered for or indicate both. See required qualifications for additional information. Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Brenda Carey via email at [email protected] Information Classification Title: Medical Lab Scientist Appointment Type: SEIU Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 6 Starting Salary Minimum: $53,500 Starting Salary Maximum: Commensurate Contact Information Organization: Healthcare Contact Name: Brenda Carey Contact Email: [email protected]

About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart expands the successful AP model to the career and technical education space by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit. Ultimately, these experiences power students' progress to in-demand jobs in high growth sectors and access to choice-filled lives. We are in the process of building courses and assessments for a Cybersecurity Pathway, and are seeking dynamic and experiences candidates to join our team and to bring high-quality Cybersecurity Assessment experiences to all students.About the OpportunityAs the Director, Assessment Specialist: Networking Fundamentals, you are responsible for the quality and validity of all assessment content for the Networking Fundamentals exam. Cybersecurity 1: Networking Fundamentals is the first course in a two-course Cybersecurity Pathway.The Assessment Specialist is the primary point of contact for all assessment content developed for the Networking Fundamentals exam. The Assessment Specialist is responsible for all item development and management, from authoring to administration, as well as training and collaborating with subject-matter experts (SMEs) in K-12, higher education, and industry. The Assessment Specialist trains SMEs on assessment development protocols, translates across academic and technical experts, coordinates with pre- and post-production colleagues (including editorial, graphics, publications, and psychometrics) and collaborates to develop formative assessment materials and resources to support CK Cybersecurity Pathway teachers and students across the United States.In this Role, You WillAssessment Development and Scoring (80%)Serve as the assessment lead for Cybersecurity 1: Networking Fundamentals.Collaborate closely with the assessment lead for Cybersecurity 2: Cybersecurity Fundamentals as well as the course leads for both courses to maintain harmony across pathway exams.Recruit, train, monitor, and provide feedback to assessment item writersAuthor and revise assessment content and train others to author assessment contentLead the development of all formative and summative assessment content through iterative review stages with multiple internal and external stakeholders, including the Cybersecurity Course Leads, Assessment Production teams, CK Assessment Director, and Test Development Committee.Be responsible for development of all assessment forms, ensuring that the exam aligns with approved curricula and test specificationsConduct multiple face-to-face weekend meetings as well as virtual meetings (during work week, evenings, or weekends) with each of the committees within your stewardship as well as other committee meetings in the discipline as needed.Lead in-person and virtual scoring events and produce scoring materials to publish for teacher and student useAssessment Quality and Process (20%)Contribute to current research and best practices related to assessment; participate in regular discussions with other Career Kickstart and AP Curriculum & Assessment colleagues on current assessment standards and practices, building toward common, shared beliefs about the direction of CK assessment and the larger CTE educational and assessment communityContribute to creating and refining processes for efficient, high quality assessment developmentRefine and improve question task models in collaboration with Assessment Director and other internal and external stakeholdersMake data-driven recommendations for CK Cybersecurity exam design improvements in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established program thresholdsServe as a recognized and trusted resource within the community by collaborating with the CK Course Leads in engaging with the community to drive teacher satisfaction with the CK Cybersecurity Pathway courses and examsAbout YouYou have:Knowledge of current trends and emerging topics in K-12, higher education, and/or industry networking/cybersecurity standardsAdvanced degree or certification is preferred, though not required. (e.g., a Master's degree in education, computer science, or information technology; industry certifications such as CompTIA Network+, Security+, etc.)Familiarity with current networking assessments, including industry recognized credentialsUnderstanding of Career and Technical Education programs, goals, and stakeholders (preferred)Willingness to explore new and creative methods for assessmentTeaching experience or applied professional experience in computer networking or a related field (preferred)Experience in standardized assessment development (preferred)Experience with digital assessment (preferred)Excellent oral and written communication skills, including the ability to translate complex technical information for a variety of audiences and purposesExcellent organizational and planning skills, including the ability to effectively handle multiple, competing tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to interact with staff at all levelsWillingness to give, accept, and address constructive feedbackStrong customer service orientationAbility to travel 6-10 times a year (domestic)You must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filled. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.Preferred Application Deadline: April 15, 2024About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-REMOTE#LI-GG1

The University of Iowa Health Care department of Family Medicine is looking for a Clinic Services Specialist. This position will provide efficient, effective, and highly collaborative frontline clinical operational support through the delivery of health care services for all outpatient primary care services offered at University of Iowa Family Medicine main campus clinic. Position is responsible for completing check in/check out responsibilities, scheduling and coordinating appointments in multiple outpatients' clinics using the EPIC system and performing frontline clerical work while adhering to established guidelines. Additional Duties Schedule patient appointments, tests and coordinate appointments with other University of Iowa Hospitals and Clinics (UIHC) departments utilizing the electronic medical record (EMR) system. Provide high level of customer service to all internal and external customers including patients, visitors, and clinical care team(s). Address patient concerns, provide service recovery, and escalate issues as needed. Serve intermediary between patients and nursing personnel concerning scheduling concerns and medical needs. Coordinate appointments with patients and other departments. Negotiate schedule changes with providers and communicates changes with staff/supervisors. Facilitate patient flow within the clinic and assist with directing patients to appropriate waiting areas, other UIHC clinics and provide parking validation services. Provide education to patients regarding billing process and financial responsibilities. Obtain and verify prior authorizations prior to scheduling procedures. Coordinate provider schedules and clinical templates (Master schedules, daily templates, and clinic closures). Make recommendations for improvement related to patient access and clinical operations. Notify UI Patient Appointment Center (UIPAC) and Clinic Services Coordinator of scheduling issues in a timely and effective manner. Anticipate medical record needs by proactively reviewing future clinic appointments to ensure all necessary records have been received. Coordinate and communicate patient scheduling information with providers, nurses, clinic support staff. Monitor and maintain EPIC in basket and assigned scheduling pools. May provide training and functional and/or administrative supervision for students/temporary staff. Upload patient health information and medical records utilizing the media manager function within the electronic medical record. Contributes ideas and seeks ways to improve upon assigned workflows. Provide feedback to management to achieve goals and resolve service issues. Serve as mentor, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. Perform other duties as assigned. Education Requirements Bachelor's Degree or an equivalent combination of education and experience is required Experience Required 6 months to 1-year administrative experience is required Exceptional communication (verbal and written) and interpersonal skills Ability to deliver continuous service excellence. Effectively and positively navigate customer (internal and external) concerns Demonstrated ability to work well within a multi-disciplinary team and collaborate effectively with internal and external customers as well as colleagues at all institutional levels Must be proficient in computer spreadsheet and database applications Desired Qualifications • Experience with hospital operations and/or Ambulatory clinic operations • Experience scheduling in an outpatient clinic setting • Experience utilizing EpicApplication Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. With additional questions, please reach out to Sandy Plank at [email protected] Information Classification Title: Clinic Services Specialist Appointment Type: Professional and Scientific Schedule: Full-time Compensation Pay Level: 3A Contact Information Organization: Healthcare Contact Name: Sandy Plank Contact Email: [email protected]

The Department of Volunteer Services at the University of Iowa Hospitals & Clinics has an opening for a full-time Administrative Services Specialist. The Administrative Services Specialist is responsible for operations management in the Department of Volunteer Services, a high public contact, fast-paced environment with frequent interruptions and unplanned staffing requests. The Administrative Services Specialist, in partnership with the Assistant Director, performs and manages a wide variety of administrative and program support activities to ensure the smooth functioning of the Volunteer Services department, including overseeing database administration, departmental human resource functions, and retail point of sale operations. The successful candidate enjoys organizing and prioritizing multiple projects and people in a fast-paced, high volume public contact environment. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: Operational Support and Management Assists with project development and planning to ensure more efficient service and organization of the office. Completes administrative projects by identifying and implementing new technology and resources; redesigning systems; recommending re-deployment of designated resources. Serves as primary back-up for the Assistant Director and is cross trained for this position; assists with recognition and events and supports scheduling of all volunteers in VS office/Food Service placements; assists in development of departmental communication strategy. Supports volunteer onboarding programs; designs and maintains online applications for volunteers, supervises processing of online submissions and ensures accurate recording of data for 800+ new volunteers each year; designs electronic communications to applicants, acts as primary point of contact throughout onboarding process; verifies completeness and accuracy of volunteer records in hospital and University HR databases; evaluates program effectiveness and impact, collects and analyzes data on program participants for use by the Program Director when developing department strategy. Guides staff and volunteer actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines. Serves as an important team member in developing and maintaining an engaging and appropriate environment for a corps of 1,500+ volunteers. Provides team support as needed in any of the departmental areas. Financial Responsibility Analyzes, monitors and reports Volunteer Services financial data, information and reports. Initiates and/or approves routine fiscal transactions, supports VS procurement card holders, manages blanket orders and departmental CV's. Supports administration of Retail Pro, the Volunteer Services Point of Sale system; updates existing databases, programs, extracts reports and trains staff to do the same, manages the quality and consistency of retail records; oversees retail inventory control processes; develops operational policies to ensure compliance with University cash handling and control policies. Under the direction of the Retail Manager, oversees financially successful Volunteer Services Rooftop Café retail food operation, to include monitoring accounts/expenditures; reconciling statements, planning and operations, point of sale (POS), cash handling, food safety, customer service and budgeting. May support the Volunteer Services online retail platform, assist in inventory tracking to ensure data between the e-commerce platform and Retail Pro database is accurate and complete, designs transactional emails for online sales and deliveries, oversees and designs financial and sales reports. Information Management Serves as database administrator, responsible for managing and overseeing VSys One, the UIHC Volunteer Services database tracking system. Gathers, enters, and updates data to maintain quality and consistency of departmental records, establishes and maintains records for the Volunteer Services office and extracts reports. Assists in designing data-syncing mechanisms between multiple UI databases and VSys One. Participates in the development of and advises on information technology strategy and technology deployment; oversees the Volunteer Services website. Communications Management Maintains effective working relationships with volunteers and staff within an intense, fast paced environment, respond willingly to frequent interruptions and unplanned staffing requests. Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations. Human Resources Act as departmental human resource representative for the volunteer workforce. Oversees departmental compliance and competency, including health screenings, TB tests and vaccine compliance, The Joint Commission and HIPAA compliance. Percent of time: 100%, full-time Work schedule: Some flexibility between the hours of 7:00 AM and 5:00 PM, Monday through Friday Location: This position is located at the University of Iowa Hospitals & Clinics in Iowa City, Iowa, and is not eligible for remote work. Salary: Paid at salary level 3B.Starting salary will be based on applicant qualifications and relevant experience. To view the entire pay range for salary level 3B: Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits About the University of Iowa Hospitals & Clinics: The University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®POSITION QUALIFICATIONS: Required: A bachelor's degree in an appropriate discipline or an equivalent combination of education and experience is required. Proficient in database applications, including one or more years' experience pulling information from various database platforms to create reports to improve and evaluate program efficiency and effectiveness. Proven ability to work with people and multiple projects simultaneously in a high-volume public contact environment. Excellent written and verbal communication skills and interpersonal skills, supporting effective diplomatic communication with all levels of staff and volunteers. Proficiency in Microsoft Office Suite (Outlook, Word, and Excel). Desired: Some (6 months or more) management experience in a retail food service establishment, including experience using a retail point of sale (PoS) system. Some (6 months - 1 year) experience supervising staff and/or volunteers. Previous experience using a database system for human resource management. Knowledge of and experience with university policies, procedures and systems. APPLICATION PROCESS: In order to be considered for an interview, applicants must upload a current resume and a cover letter (and mark both as "relevant file") that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Job postings may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization. For questions, contact Heidi Bodensteiner at [email protected]. Additional Information Classification Title: Admin Services Specialist Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 3B Contact Information Organization: Healthcare Contact Name: Heidi Bodensteiner Contact Email: [email protected]

The Holden Comprehensive Cancer Center has an exciting opportunity for a Core Facility Research Specialist to support the daily operation of scientific services in the Human Immunology Core. This position will work collaboratively with the Faculty Director and Technical Director for the Human Immunology Core to support translational work and clinical trials at the Holden Comprehensive Cancer Center and the Carver College of Medicine. The Human Immunology Core provides correlative science support for clinical trials testing novel treatments for cancer and other immunological diseases. The techniques used in this core include multi-color flow cytometric analysis of human immune cell phenotypes, measurements of cytokine levels in various clinical samples through techniques such as ELISA and ELISpot, and measurement of autoantibody levels. The Human Immunology Core has recently acquired the capacity for multicolor imaging of tissue samples. The individual in this position will provide day-to-day experimental support and expertise of the Human Immunology Core, with a special focus on developing and optimizing panels for multiplex tissue imaging and performing multiplex imaging experiments for both human and mouse tissue. Duties to include: Specialized Services/Application of Research Protocols: Work closely with researchers, investigators, and other core personnel in conducting and/or developing highly technical and specialized scientific research procedures and experiments Perform established research activities based upon protocols developed by Core Directors or other core staff Develop and optimize protocols for multiplex tissue imaging system using the CellScapeä by Canopy Biosciences Assist in the management of the storage, accessibility, and dissemination of data produced by experiments Certify, maintain, and calibrate equipment used in core Record and monitor all supplies used for experiments as well as time spent processing samples, acquiring, and analyzing data Maintain detailed and accurate laboratory notebooks describing purpose, experimental procedures, observations, conclusions, and next steps for each project/experiment Execute and maintain safe laboratory practices and procedures Provide experimental assistance and expertise to other core personnel when needed Provide customer communication, order processing, shipping, and billing Literature Review/Data Analysis: Investigate and perform critical analysis of current literature Perform advanced data analysis for researchers using specialized data analysis software and generate figures for publication Educate, Train, and Consult Provide advanced education, training, and consultation to core facility users and staff on highly specialized equipment or technology Provide advice and guidance to core users, including troubleshooting techniques Review method sections of research papers related to core facility's specialty to be submitted for publication Facilities, Equipment, and Information Management Coordinate and manage equipment and facilities with Core users Perform periodic preventative maintenance on facility instrumentation by servicing, calibrating, and checking equipment for proper function. Troubleshoot equipment failures, procure repair parts, implement repairs, supervise field service engineers, and test equipment for proper function following repairs Maintain the facility computer systems and specialized instrument control and analysis software, facility data server, researchers' data server accounts, data backup and archiving, and reservation accounts Remain current on emerging techniques, software programs, and instrumentation in field of expertise Evaluate and develop new data analysis techniques of methodology Administrative and Financial Responsibility for Fee Service Operation Perform administrative duties as needed Collect and analyze variables to determine appropriate service charges and facility use data for reports UI Health Care Core Values (WE CARE) Welcoming We are welcoming to the community, partners, staff, and patients utilizing the collective strength of our people. Excellence Excellence for us is judged by "Are we one of the top hospitals in the country in quality, safety, patient satisfaction, and employee satisfaction?" Collaboration We believe teamwork is the best way to work. Accountability We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions. Respect We honor diversity and recognize the worth and dignity of every person. Equity We believe that without the diversity of experience, background, through that we have, we cannot deliver excellent and innovative care.SUPERVISION RECEIVED: Supervision provided by the Faculty Director of Immunology Core SUPERVISION EXERCISED: None The department intends to hire for one position from either Core Facility Research Professional, requisition 24002773 or Core Research Facility Specialist, requisition 24002775, based on the qualifications of the successful candidate. Please apply to the specific position for which you which to be considered or both. University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®Holden Comprehensive Cancer Center is Iowa's only NCI-designated comprehensive cancer center. The NCI designation recognized our cancer center, and its research scientist, physicians, and other health care professionals, for their roles in advancing cancer research that impacts on our ability to prevent, detect and treat our patients with cancer. Not just a floor, or a building, or even confined to a single college. Holden Comprehensive Cancer Center coordinates all cancer-related research, education, and patient care by faculty from 41 departments and six colleges, as well as UI Hospitals and Clinics and UI Children's Hospital.Percent of Time: 100% Pay Grade: 5A https://hr.uiowa.edu/pay/guide-pay-plans Benefits Highlights: • Regular salaried position located in Iowa City, Iowa • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans • For more information about Why Iowa?, click hereRequired Qualifications A Bachelors. in any discipline in biomedical sciences, or an equivalent combination of education and experience Experience (1-3 years) with immunological assays including flow cytometry, ELISA, multiplex ELISA, immunofluorescence, confocal microscopy, image analysis, and cell culture Attention to detail, strong organizational skills, and the ability to multitask several different projects Experience working in academic medical center or clinical research environment Proficiency in the development and optimization of assays/protocols Highly Desirable Qualifications Background in bioinformatics and analysis of large datasets Ph.D in biomedical sciences •Experience in the development and optimization of multiplex spatial omics panels, especially for Canopy's CellScapeä platform Experience in the investigation of human immunology Adept knowledge of the following programs: Microsoft Office (PowerPoint, Excel, etc.), Prism, FlowJo, OMIQ, FACSDiva, SpectroFlo, ROSALIN Desirable Qualifications Knowledge of University of Iowa and University of Iowa Health Care policies, procedures, and regulations. Laboratory management experience Application Process: In order to be considered, applicants must upload a resume and cover letter(under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. References: Five professional references will be requested and required at a later step in the recruitment process This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to Sarah Waldschmidt at [email protected] Information Classification Title: Core Facility Rsrch Specialist Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 5A Contact Information Organization: Healthcare Contact Name: Sarah Waldschmidt Contact Email: [email protected]

Role :-Desktop Support Technician with networking ExperienceLocation :-Ames, IAJob Description :-This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to operating environment.Responsibilities for this position may include but are not limited to:Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, Video Conferencing systems, and IT-to-IT support for all of Workforce Enablement product.Responsible for technical troubleshooting, data gathering and GAP analysis for issues impacting end users globally.Ensures consistent processes, procedures and technologies are utilized across enterprise environment.Understand and follow direction provided by the team leads and managers of different products and towers.Document recurring issues in the Knowledge BaseDocument in detail case status and tasks / work completed with end users in the ITSM systemFollow the critical incident processFollow required safety protocols and complete regular trainings on safety and complianceRequired Qualifications:Bachelor's degree in IT or Computer Science preferredTechnologies - Candidate must have 5 years combined experience and be proficient in supporting the following technologies:Mobile Device Management and Mobile Web Apps, iOS, etc.Active Directory Administration and Infrastructure DesignWindows 10 Operating System advanced troubleshooting; proficient using Windows registryMicrosoft Office Suite (2010/2016) advanced troubleshooting.Hardware troubleshooting with the ability to pinpoint hardware vs. software issueGeneral knowledge/troubleshooting for NetworkingGeneral knowledge of Microsoft IntunePrintersVideo Conferencing system supportOffice 365 support and advanced troubleshootingUnderstand and troubleshoot Azure MFADesktop imagingStrong customer service skillsExperience in desktop and notebook hardware, operating systems and desktop software. Experience with writing business requirements, process flows, functional and technical specifications, test scripts, and end user documentation. Strong data analysis skillsAnalytical & Problem-Solving Skills - Demonstrated strong analytical & problem-solving skills - able to analyze given situations, develop mental models of complex problems, and identify & recommend approaches to solving them. Demonstrated ability to develop and communicate a compelling business case for use of IT through strong understanding of business drivers and opportunities. Demonstrated ability to see the bigger picture, denote how processes/tools will impact other processes/tools. Ability to communicate with transparency the impact and risks with mitigation. Ability to think not necessarily outside of the box, but to think creatively within defined constraints.Teamwork/Interpersonal Skills - Ability to lead through influence, influence/partner with geographically dispersed colleagues; build alignment using appropriate methods. Demonstrates an inclusive, collaborative style to ensure results are obtained and supported. Strong facilitation skills and ability to work with various support functions and regional offices. Strong collaboration across multiple management levels and organizations. Liaisons with cross functional teams leading lean sigma process improvement initiatives. Technical mentor and training coordinator for global L1 and L2 support organizations.Business Knowledge - Experience in one or more IT delivery teams. Aware of operating environments and cultures outside the US. Understands how business strategies, plans and regional IT needs vary among and the impact this may have on service delivery globally, regionally, locally. Demonstrated working experience of consultancy to provide business solutions - requirements, alternatives, design, construction, architecture, implementation.Preferred Qualifications:Support Certifications, desired:Microsoft Certified ProfessionalMicrosoft Certified Solutions Expert (Messaging; SharePoint)Microsoft Certified Technology Specialist

Provide information as a component of achieving overall health for the general public by performing clinical laboratory tests for diagnosis, treatment, research, surveillance or prevention of disease. Respond to emerging public health threats, outbreaks and epidemics. Actively engage in translational research to improve testing services. Inform and educate the public health community regarding laboratory science and facilitate the sentinel laboratory system.In accordance with CLIA regulations, an official or copy of an official, transcript will be required prior to an offer of employment. (Applicants with degrees from foreign institutions must have the transcripts evaluated by a member of the National Association of Credential Evaluation Services http://www.naces.org/ and the applicant is responsible for all costs associated with that evaluation).FBI background check required.Location: Coralville, IAModality: On-siteSchedule: M-F, 8 a.m.-5 p.m., rotating weekend work required. For a full job description, please send an e-mail to the contact listed below.About the State Hygienic LaboratoryThe State Hygienic Laboratory's main facilities are headquartered on the University of Iowa's Research Park campus northwest of Iowa City in Coralville. Additional testing facilities are part of the Iowa Laboratory Facilities in Ankeny, a Des Moines suburb.Since 1904, the State Hygienic Laboratory has been at the forefront of public health issues in Iowa. As the state's public health and environmental laboratory, the Hygienic Laboratory serves all of Iowa's 99 counties through disease detection, environmental monitoring, and newborn and maternal screening.Qualifications:Education or Equivalency RequiredA Bachelor degree in Biology, Chemistry or Clinical laboratory Science or related field or an equivalent combination of education and experience is required.Required Qualifications • Relevant laboratory experience, typically 3 years, that demonstrates a clear understanding of the clinical laboratory environment. • Experience in diagnostic clinical laboratory testing. • Excellent written and verbal communication skills, including excellent attention to details. Highly Desirable Qualifications • Certification as an MLS or MLT by ASCP or AMT highly desirable. • Previous experience in public health laboratory. • Previous experience in a Clinical testing laboratory. Desirable Qualifications • Working experience with QA/QC, lab safety and window-based computer operations. • Working experience in a high-volume, fast paced clinical lab environment. Position and Application Details and Instructions:In order to be considered for an interview, applicants must upload the following required documents and mark them as a "Relevant File" to the submission: • Cover Letter • Resume Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.For additional questions, please contact: VPR Talent ([email protected])Additional Information Classification Title: Clinical Lab Technical Spec Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 4A Contact Information Organization: Research/Hygienics Lab Contact Name: VPR Talent Contact Email: [email protected]

The University of Iowa Hospitals and Clinics department of Orthopedics and Rehabilitation is seeking a full time Clinic Services Specialist to support frontline operations and staff at the Work Injury Recovery Center. This position will provide services related to access, scheduling, and support to assure effective and efficient delivery of health care services striving toward an excellent patient experience. Position performs activities related to scheduling patient appointments, serving as a patient advocate, handling patient access requests, handling service recovery incidents, ensuring appointments are scheduled appropriately, and using independent judgement to best ensure the patient has an excellent experience. Duties to include: Schedule patient appointments and tests and coordinate appointments with other University of Iowa Hospitals and Clinics (UIHC) departments utilizing the EPIC systems to check and verify appointment availability, assuring compliance at all times with established guidelines. Performs scheduling for advances procedures and injections Perform reception coverage; assist with patient appointment check in process through the Epic systems; greet patients upon arrival to the clinic; answer questions in a manner that applies service excellence principals; update patient address, phone, insurance, MSP data and caregiver information; assure patients complete and/or sign all appropriate documentation. Collect patient insurance co-payments at time of check in; accordance with established UIHC policies; close daily batch and print appropriate paperwork for business office; complete variance reports. Provide training and onboarding support to new hires Learn scheduling functions at all Ortho locations and flex locations to provide coverage as needed Facilitate patient satisfaction initiatives- may participate on committees, implement department patient satisfaction initiatives with team, and implement and reinforce C3 training elements with the team Update and maintain training documents and team resources Communicate Epic changes and training team on Epic upgrades as necessary University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®Required Qualifications: Bachelor's degree or equivalent experience and education. 1 year of experience in a frontline health care setting Excellent written and verbal communication skills Excellent customer service skills Ability to organize and prioritize multiple tasks on time and maintain quality standards Experience working with Microsoft Office, EPIC and Excel Desired Qualifications: Knowledge of institution and policies, processes, and forms Knowledge of Orthopedics department and frontline unit policies, processes, and forms Ability to make decisions requiring interpretation and judgment Ability to gather, analyze and display data in appropriate format and keep accurate records Attention to detail Position and Application details:In order to be considered for an interview, applicants must upload a resume and mark it as a "Relevant File" to the submission.Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Amanda Petersen at [email protected] Information Classification Title: Clinic Services Specialist Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 3A Contact Information Organization: Healthcare Contact Name: Amanda Petersen Contact Email: [email protected]