Associate Project Manager Salary in Fort Lauderdale, FL

Work with pre-construction, estimating and purchasing in development of contract price/budget and Guaranteed Maximum Price. Lead the pre-construction effort as it relates to Trade Project Management and the specific project needs.Manage 2 + Project ManagersPrepare a detailed contract items list including all significant items required for the construction of the project. Develop trade scope of work documents for bid packages, major material and equipment purchases.Manage or support the change management process, by updating logs, routing source documents to vendors, obtaining pricing, developing estimates and proposals.Maintain and regularly produce reports utilizing a combination of ProCore Project Management Software and Microsoft Office programs.Leads and manages a broad range of activities associated with pre-design, design, pre-construction, construction and closeout.Manages multiple projects in varying phases of design/constructionLeads efforts to analyze risk and define schedule related issues, including analysis of long lead materials or equipment which may impact cash flow.Serves as the primary contact for senior leadership relative to critical business initiatives.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.15+ of experience leading commercial construction projects as a Senior Project Manager / ExecutiveStrong employment tenure (REQUIRED)Construction Management at Risk Delivery experience (REQUIRED) - CM-@-Risk4 year degree; construction management, engineering, architecture or similar (Required)In-depth knowledge of commercial construction processes and practicesProficient with PM Software (Prolog CMiC or similar) Proficient with scheduling software (Primavera or similar)Demonstrated strong leadership and interpersonal skill

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Commercial Construction Project ManagerJob Description:A Project Manager (PM) develops, coordinates, implements, and manages all facets necessary to construct the project on time, within budget, and to the quality specified. The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. The PM is the primary leader for the construction project.ResponsibilitiesMaintain adherence to HITT's standards of safety; ensuring that required documentation is filedCreate and manage project budget for all assigned projectsDevelop and collaborate on pre-construction RFP packageConduct project meetings, while setting milestones and formulating monthly owner reportsEstablish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change ordersPerform project scheduling; ensure project quality control and establish overall project logisticsManage the closeout process efficientlyContact new and existing customers to discuss their needs while explaining how these needs could be met by specific company servicesSupervise assistant operations support roles such as assistant project manager, administrative assistant, MEP managers, safety team members, etc. Collaborate with the project superintendent and site operations team throughout the life of the projectQualificationsHigh school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferredIn lieu of a degree, additional work experience is acceptable5+ years' experience in commercial construction, including experience with a commercial general contractorPrevious experience in a project management role with the ability to execute multiple projects and/or simultaneouslyAbility to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex. Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD EdwardsMastery of reading construction drawings; tasks including reading, interpreting, and updating construction project-related drawingsAbility to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired resultsKnowledge of current market conditions including pricing conventions and trendsMust demonstrate a strong ability to:Carry oneself as a leader and knowledge holder of the project while facilitating the decision-making processDemonstrate a positive attitude and passion for construction and our industryCommunicate clearly, concisely, and professionally, with a strong ability to present complex information in a clear and concise mannerTake initiative and seek responsibilityDemonstrate integrity consistent with The HITT Way and HITT's core valuesSeek continuous improvement of knowledge and abilities, internal focus on self-improvementRecognize quality and implement contractual and HITT quality standardsAdapt and exercise flexibility with the ever-changing world of technology, design, means and methodsCollaborate with people of various backgrounds and stylesFoster positive relationships with colleagues, clients, subcontractors and vendorsApproach all situations with a customer service oriented attitudeCoach, train and educate assistant level operations team membersSustain existing client relationships and develop new client relationshipsUnderstand and know what tasks are more important than others; discern what needs to be solved immediately and what can wait; ability to multi-task effectivelyExhibit respectfulness by being punctual, engaged/focused, and respectful of othersHITT Contracting, Inc. is committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity and Affirmative Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic information, sexual orientation, gender identity and any other protected status in accordance with applicable law. Women, minorities, individuals with disabilities, veterans, and LGBTQ+ individuals are encouraged to apply. HITT Contracting, Inc. promotes a drug-free workplace.

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Commercial Construction Project EngineerJob Description:A Project Engineer (PE) represents the "Entry-Level Phase" of the HITT Futures Leadership program. The PE is paired with a Futures program superintendent to gain on site experience for a minimum of one full year on site. Training focuses on construction operations, client development and management, subcontractor relations, project planning, site safety, corporate culture and organizational skills, to promoteand succeed as an assistant project manager or assistant superintendent, assistant estimator, assistant safety superintendent, or assistant MEP manager. The main responsibility of all PEs is to learn under their Futures team superintendent. During the PE's year, HITT expects the PE to gain a base knowledge of the following items:Essential ResponsibilitiesOrganizational SkillsSet up and maintain a jobsite officeSet up and maintain all jobsite records, including project directory, subcontractor directory, submittal logs, RFI logs, subcontractor correspondence, etc.Maintain all of the onsite construction documents, including plans, specifications, shop drawings, as- built drawings and associated revisionsFill out and maintain daily reports when directedMake updates to as-built drawings, as directed Site Operations SkillsInstall proper site signage and postingsIdentify items required to "make safe" prior to demolitionDirect installation of building and site protectionAssist in partition and ceiling layoutAssist in site measuring for millwork, glass and doorsParticipate in site inspections to ensure HITT's expectations for quality and workmanship are metTake responsibility for and manage specific construction tasks assigned to themBasic material take offs, place supplier orders and receive delivery of materialsRead and interpret basic coordination drawingsAssist the Superintendent in the use of survey and layout instrumentsBe able to interpret basic tests and reports (air balance, soils report, concrete test)Set up and run a subcontractor foremen's meeting when directed by the SuperintendentUnderstand cost implications and consequences associated with specific construction tasks at various stages of a projectProject Planning and Safety SkillsMake periodic updates to the project schedule as directedAssist in the inspection process and execute the inspections within your project's jurisdictionAssist in the implementation of HITT's corporate safety program and apply it on the jobsiteConduct weekly safety meetings and toolbox talks when directedComplete all required safety reports when directedQualificationsHigh school diploma required, military experience or four-year degree from an accredited university within the construction, engineering, or business concentrations preferredPrevious experience on commercial job sites strongly preferredPassion for construction and our industry; ability to recognize and seek qualityAbility to learn sector/project-specific software systems including but not limited to: Microsoft Office suite (ex. Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD EdwardsAbility to walk and/or stand for long periods of time and the ability to lift up to 50lbsMust demonstrate a strong ability to:Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skillsOrganize and manage tasks and prioritiesDemonstrate integrity consistently with The HITT Way and HITT's core valuesSeek continuous improvement of knowledge and abilities, internal focus on self- improvementAdapt and exercise flexibility with the ever-changing world of technology, design, means and methodsCollaborate with people of various backgrounds while maintaining relationships with colleagues, clients, subcontractors, and vendorsExhibit respectfulness by being punctual, engaged/focused, and respectful of othersHITT Contracting, Inc. is committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity and Affirmative Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic information, sexual orientation, gender identity and any other protected status in accordance with applicable law. Women, minorities, individuals with disabilities, veterans, and LGBTQ+ individuals are encouraged to apply. HITT Contracting, Inc. promotes a drug-free workplace.

Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.A key member of the Albireo team, the Service Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Perform preventative and predictive maintenance service activities to ensure optimal performance of system. Provide emergency service and response to customer sites as dispatched. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation. Load and update software on network controllers, field controllers, computers, and servers. Understand complex control systems including diagnosing and troubleshooting networking and integration. Write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Perform and execute assigned work efficiently and professionally. Communicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Train the customer in control systems operations including obtaining customer training form, providing training certificates. Complete, compile and submit job documentation such as commissioning documentation, punch lists, etc. Mark up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interface with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assist sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layouts Complete and submit timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Conduct extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Five to seven years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Benefits Medical InsuranceDental InsuranceVision InsuranceBasic Life InsuranceVoluntary Life InsuranceShort Term & Long Term DisabilityPaid VacationPaid Sick TimePaid Holidays401K with Company matchAlbireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Prepare and manage project schedule and identify risksAssist with preconstruction and estimating throughout project Implement and maintain budget and schedule controls.The Project Manager will report significant issues in a timely manner to the Project Executive and will prepare Monthly Progress Reports in accordance with contract documents.Participate in reviewing and evaluating documentation related to the planning, site investigation, design, construction, and contract administration.Identifies and secures necessary approvals for all changes in project scope, budget and/or schedule.Responsible for all pay applications and, change orders, etc. Attend project-related meetings, capture minutes, and record issues.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Successful track record as a Project Manager with Commercial construction10+ years of Project Management experience taking projects from start to finish Experience delivering Interiors Projects and some Ground Up (Preferred)Florida project experience (Preferred)Bachelor's degree in Construction Management, Architecture, Engineering or similarAnalytical skills, with the ability to read, interpret and develop statistical reportsMust be able to read and interpret building and site plans and specifications.Must be able to prepare cost estimates and project schedules.Proficient with CMiC, Procore or similar software

Negotiate contracts, assist with estimating, bidding, profit/loss of assigned projects, and overall management of the project and the project's field staff.Lead Project to ensure a quality project is delivered on time and within budget Update project schedule and track milestones Generate master schedule and adjust as neededCoordinate with field staff including sub-contractors to ensure project stays on track Oversee change management process and document any RFI'sProcess all pay application Run weekly progress meetings Complete project close out MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.10 + years managing complex, High-End Home projects Ground up and Renovation experience with homes that are at least $10M in construction cost4 year degree in Construction Management, Engineering, Architecture or similarStrong experience with Construction software like: ProCore, CMiC, MS Project, BluebeamOSHA-30 Certification preferredStrong ability to read drawings and specifications

Employment Type:Full timeShift:Description:Job Description* Is knowledgeable of and ensures that supervised Associates are knowledgeable of applicable current compliance policies and procedures, laws and regulatory developments including their responsibility to comply with applicable laws, regulations and Holy Cross Hospital policies as a condition of employment, as well as reporting mechanisms such as the corporate compliance hotline.* Ensures that Associates complete compliance orientation and ensures and arranges for ongoing specific risk training (applicable to the department) on a regular basis throughout the year.* Provides appropriate assistance regarding monitoring techniques to reasonably assure compliance in supervised functional areas, including the submission of reports of suspect non-compliance to the Compliance Officer so that further evaluation can be performed.* Responds timely to detect offenses, assists in the investigation and in the development and implementation of disciplinary and/or corrective action initiatives.* Facilitate and oversee competitive selection process and contract negotiation for all owner-contracted consultants.* Regularly monitor contract compliance with all owner-contracted firms.* Complete a final review of all contracts to ensure services and billings are consistent with contract terms.Minimum Qualifications * Bachelors Degree in Construction Engineering, Architecture, a related field, or equivalent experience. Masters Degree in Healthcare Administration and or Business Administration preferred. *Minimum of ten (10) years progressive experience in planning and managing large scale, multi-million dollar construction projects required.* Must possess proven track record of successful management of multi-million dollar healthcare construction projects.* Strong familiarity with Standard Agreement templates as published by the American Institute of Architects (AIA) covering all facets of capital project management.* Excellent organizational and problem-solving skills* Outstanding leadership ability capable of engaging and motivating a team with a broad range of experiences and backgrounds to accomplish project objectives.* Highly effective interpersonal, communication, and presentation skills.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

About CWSImagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.PurposeTo provide extended case management services to particularly vulnerable refugee clients. The position will work with a dynamic team to provide services to ORR-eligible population. The Case Manager will work primarily with clients who have medical needs, housing, mental health issues, or any other barrier that makes it too challenging for them to become self-sufficient during or after the initial resettlement period of 90 days.ResponsibilitiesCoordinate services with the Reception and Placement, Matching Grant, and other departments' case management teams to determine new arrival case enrollment into the Preferred Communities program based on specific need for intensive case management services.Creates comprehensive case plan with client and works together with Resettlement Program Case Manager and employment team to assist client to attain self-sufficiency. Maintain electronic and physical case files complaint with the program's guidelines.Connect client to in-house support and make referrals to external service providers such ESL, transportation, immigration services, and childcare. Arrange appointments for medical visits, social security office, school enrollments, legal services, etc.Aid with filing for disability, food stamps, FMLA and other services.Perform outreach and connect with community organizations as needed based on clients' medical conditions. Assist clients with insurance applications, provide health care and medical system orientation. Coordinate Group-Only Programming.Assess the need for client direct assistance, distribute and keep record of it. Community partner/service provider training and outreach to increase community capacity to serve vulnerable refugees - medical/mental health providers, human services agencies, social services, landlords, legal service providers, etc.Provide refugee community member training.Stays abreast of refugee and immigrant issues, and available services to refugees, using current information to better identify and serve refugee clients.Must have reliable transportation and a valid driver's license.Perform other related duties as requested by the Resettlement PC Senior Case Manager, the Director of Resettlement and/or his/her designee. QualificationsEducation: Associate degree or 3 years of relative work experience.Experience: Previous work experience with refugee resettlement case management or other direct social services and excellent interviewing skills.Other Skills:Computer literacy, using word processing and database applications. Strong English writing skills. Spanish language fluency required. Special RequirementsMust have a valid driver's license.Must complete motor vehicle record check.Must be willing and able to travel.Background check required.BenefitsCWS offers a competitive benefits package that includes:- 403 (b) Retirement Plan- Medical, Dental and Vision Insurance- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)- 14 Official Holidays- 12 Sick Days Off (Accrued monthly)- Life Insurance and AD&D- Long Term and Short-Term Disability- Employee Assistance Program (EAP)- Health Savings Account- Flexible Spending Accounts- Commuter Benefits

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.Job DescriptionThe Account Executive is sales personnel, within assigned region, identifies and manages client accounts and business opportunities of Eurofins Environment Testing to include Advanced Technology, Federal Programs and Commercial Business Units to maximize market share, profitability, competitive advantage and capacity utilization in the environmental analytical services market. Establishes and maintains productive relationships with Eurofins Environment Testing clients. Provides vision and acquires new accounts to sustain growth of the business by representing Eurofins Environment Testing, clearly communicating Eurofins Environment Testing services to new customers and markets. Identifies opportunities and captures profitable work by following up on leads, negotiating, and closing. Provides a valuable interface between the customer and Eurofins Environment Testing by communicating the customer needs to the internal organization and fulfilling the role of customer advocate.Account Executive responsibilities include, but are not limited to, the following:Responsible for meeting individual revenue as well as the goal for assigned region.Establishes and maintains a productive working relationship between the client and laboratory.Ensures customer awareness of Eurofins Environment Testing capabilities and services to improve selling opportunities.Provides sales plan forecast for assigned region.Reviews credit status of both new and existing customers prior to submitting bids or proposals for new work.Monitors accounts receivable status for accounts assigned and resolves collection issues as required.Develops and recommends strategies to facilitate pricing and bid/no bid decisions, establish Master Service agreements and provide budgetary information.Develops client profiles and determines potential and ability to fund work.Develops, qualifies, tracks, and closes leads to increase revenue.Reports sales activity within assigned area.Updates customer databases to identify business opportunities.Maintains productive relationships between customers and the Eurofins Environment Testing organization.Develops and implements account plans detailing specific clients, revenue goals and related account objectives to attain regional revenue quotas.Identifies key target markets and major accounts and develops strategies within assigned area of responsibility to attain market position for Eurofins Environment Testing and maintain profitability.Establishes, coordinates, negotiates, and completes Master ServiceAgreements with customers which both defines customers' specific needs and streamline processes.Within area of market responsibility collects and documents information to establish pricing and evaluate Eurofins Environment Testing's ability to meet customer requirements to meet win/loss ratios, average discount percentages and profitability.Effectively communicates customer needs and wants to Eurofins Environment TestingCustomer Service Managers and Project Managers to facilitate successful completion of work.Completes summaries of sales development activities as directed by GM.Communicates all business opportunities (e.g. bids, quotes, proposals, and pricing inquires) by providing copies or entering information into Eurofins Environment Testing's database.Follows up on all outstanding bids, quotes, proposals, and price inquiries in order to achieve successful completion of the sales cycle.Negotiates pricing and contractual issues within area of responsibility with the approval of the GM.Presents Environment Testing as a network of laboratories not limited to lab facilities within a geographical region to improve operational efficiencies.Controls expenses with respect to the selling function pursuant to Eurofins Environment Testing's policy and with approval by GM.Assumes role as "sponsor" for National Accounts as needed.Provides feedback on market conditions within area of responsibility to facilitate the development of new products and services.Maintains relationship with one or more of Eurofins Environment Testing's network facilities to sustain awareness of operational issues related to Eurofins Environment Testing's ability to meet customer requirements.Provides information concerning business opportunity outcomes with respect to win/lose ratios and future pricing strategies.Provides forecasting information to Customer Service Managers to assist operational staff with resource and operational planning.Assists with the development of sales materials.Gathers and communicates intelligence information on competitors within area of responsibility.Identifies and communicates opportunities for new products and services within assigned region.QualificationsBS/BA in Sciences or related fieldMinimum 2-3 years progressively successful sales experience in a service industryAuthorization to work in the United States indefinitely without restriction or sponsorshipThe ideal candidate would possess:Lab experience and exposure to environmental industry preferred.Writing sales and account plansWorking computer skillsExcellent written and verbal communication skillsSelling skillsFamiliarity with lab functions and terminologyStrong interpersonal skillsWritten and verbal communication skillsAnalytical skillsPlanning skillsSales specific skills of identification of prospects, interviewing, negotiating, and closingSales acumenSelf-directedAbility to work in an unstructured environmentAdditional InformationCandidates within commutable distance of our Fort Lauderdale, FL laboratory are eligible to apply. This role will be a full time role, first shift (8:00 AM - 5:00 PM) Monday - Friday.Salary Range: $70,000 + Commission with benefits, PTO and company matching 401K planEurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business section, and geographic locationWe support your development!Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.We embrace diversity!Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.Sustainability matters to us!We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!Find out more in our career page: https://careers.eurofins.com/Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment. In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.South Florida Ventures is a division within Informa, creates global platforms for industries. We organize over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see, and show products and do business.What we're looking for:lnforma Markets/ SFV is seeking a full-time Customer Service Associate for South Florida Venture. The Customer Service Associate will support the Customer Service Manager in delivering top notch customer service to our attendees across US Boat Shows, Premiere Beauty, and Art Shows. The right candidate will strive for top-notch service levels, is both solutions minded and detail oriented, and will contribute to increasing revenue growth through a positive customer experience.You'll have a direct relationship with our global customers, often helping customers resolve inquiries and issues quickly through kind and professional interactions via email, phone, live chat, and on-site/ in-person. Additionally, you'll maintain an expert-level knowledge of our events, offerings, and internal systems.Job DescriptionReporting to the Customer Service Manager, helping to deliver a world-class Customer Service program for SFV attendees.Manage Customer Service Systems:Manage the customer service inbox, which receives both digital and physical show queries.Balance inbound/outbound omnichannel (phone/chat/email) volume.Support CS Lead with the managing program logistics pre- and post-show as well as onsite support.Update, organize and distribute template letters for all Customer Success Team Members including Exhibitor documents (Welcome Letter, Move in Letter, Move Out Letter etc.) for each event.Maintain all on site form templates with updated dates and logos for each event.Handle any post show issues.Address customer escalations quickly and effectively.Represent the Voice of the Customer and provide key feedback to the Customer Service Manager on customer experience.Qualifications1-2 years of customer service, administrative support, or systems supportExperience with Salesforce, Zendesk, Fresh Desk, or similar software.Omni-channel contact center system experience with reporting capabilityImpeccable interpersonal skills -you are friendly, compassionate, a good listener, and can relate to anyone.You have strong attention to detail and excellent written and verbal skills - you're able to articulate yourself in a clear and concise manner, even during escalated interactions.You have a customer-centric mentality, can empathize and diffuse difficult situations.Quickly learn and adapt to new systems.Highly organized and detail-oriented, with excellent ability to balance multiple projects at once, giving priority whereitis needed.Comfortable working across multiple systems and working in a deadline-driven environment.Excellent communication skills, both verbal and writtenEffective interpersonal skills and relationship-building skillsFlexible schedule with ability to travel to boat shows throughout the tri-county area.College degree or equivalent work experienceAdditional InformationWhy work at InformaEmployee experience is very important to us at Informa. On top of joining a supportive, diverse, and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritize promotions internally. Our benefits include:Competitive Compensation PackageAccess to LinkedIn Learning and other development/training opportunitiesHealth and Wellness Benefits (medical, dental, eye)401K and MatchingGenerous PTO policyWork-life balance.Additional discounts through various partnershipsWe know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.See how Informa handles your personal data when you apply for a jobhere.