Technical Project Manager Salary in Fort Lauderdale, FL

Employment Type:Full timeShift:Description:The Manager, Safety and Security Services manages the daily operations of outpatient rehab services to ensure alignment with departmental and organizational objectives.The position facilitates the offering of a complete range of Safety and Security services and ensures that the team works to prevent, detect, all types of loses using the latest state-of-the-art techniques, while providing patients, colleagues, family members a nurturing and healing environment.This Manager will collaborate closely with physicians, hospital and medical group leadership, colleagues, support and professional services and external stakeholders to advance quality, financial, experience (patient/physician/colleague engagement), operational efficiency and growth efforts. Accountable for Safety and Security, day-to-day operations, business planning, scheduling, engagement and directing security assessment and variance resolutions to achieve local ministry and system goal expectations. Partners with Director to develop short-term and long-term plans for the growth and expansion of Security Services across HCH.Essential Duties: Overall Scope. Alongside the Director of Facilities/ Design/Construction and Security Services, the Manager supervises all Security Services across the HCH system. Responsibilities include operational excellence, AHJ Correspondence, operating budget development, implementation of lean principles, labor, and supply management.Safety/Quality. Accountable for regulatory preparedness, facilitating a culture focused on safety/quality, committee reporting, incident reporting, deploying processes and structure related to achieving security/safety/quality initiatives.Patient/Family Experience/Service Excellence. Ensures a service-based culture across the continuum of care. Commits to hiring for fit, regular monitoring and action planning of survey results, engaging colleagues, in ongoing improvement strategies. Holds self and others accountable to the mission and core values of Holy Cross Health. This includes celebrating excellence and approaching anyone who is not demonstrating the same with courtesy and respect; and owning and resolving Service Recovery concerns.Colleague Engagement. Accountable for leading a culture of service focused on maximizing colleague engagement and retention rates. Utilizes tools and system resources to achieve top decile outcomes and directly engages colleagues as part of impact planning.Security Officer Engagement and Retention. Researches and recommends processes to enhance relationships with therapists. Creates best in class relation strategies. Communicates directly with Officers and Director regarding problem identification and resolution. Ensures proper follow through takes place on outstanding items.Team Development: Manages day-to-day multidisciplinary and inter/intra departmental issues to facilitate mission driven services for enviroment of excellenceStewardship. Demonstrates a working knowledge of financial operations, including the ability to analyze costs (labor, supplies), and limit OT to a minimum. Jointly accountable for assigned departmental operational budgets/ongoing forecasts, P&L, capital budgets and productivity. Accreditation Efforts. Assesses all services, operations and procedures for quality improvement opportunities using techniques of systems analysis and project management to achieve desired outcomes. Serves as local technical expert of The Joint Commission (TJC) accreditation standards for Security and Safety.Integrated Delivery System Alignment. Collaborates with other system Security Managers to develop and maintain best practice standards for optimal Securtiy outcomes and financial performance.This document represents the major duties, responsibilities, and authorities of this role and is not intended to be a complete list of all tasks and functions. The Manager will also be engaged in other key acute care initiatives as requested by and under the direction of senior leadership. Other duties may be assigned as local ministry and the healthcare environment continue to evolve.Qualifications:*Education / Training: Bachelor's Degree preferred, High School Diploma Required. Work *Experience: Five (5) years of patient care expierience in an Security officer role including two (2) years of supervisory experience.Certification, Licensure, Registration: Current "D" Florida LicenseCurrent CPR certification or must obtain within 3 months of start date•Current Non-Violent Crisis Intervention certification after 3 months of employmentIAHSS certification preferred*Experience with TJCOther Qualifications: Excellent written, verbal, and analytical skills, attention to detail and demonstrated proficiency with Microsoft Office applications required. Proven ability to develop collaborative relationships with directors, peers and leaders is essential.Corporate Compliance: Responsible for remaining up to date on all Federal, State, and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations. Will comply with all aspects of the Trinity Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.*This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).*Must be available to work any time and dayOur Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Job Description:Key Duties and Responsibilities:Product Ownership: Takes full responsibility for the management and functionality of the HubSpot CRM platform. This includes prioritizing and implementing updates and enhancements to ensure the CRM meets the organization's needs.Requirements Translation: Works closely with various stakeholders to understand new business programs and processes. They then translate these requirements into technical specifications to be implemented within HubSpot.Expand CRM services into other business unites: Expanding HubSpot services to support additional departments.Implementation: Oversees or directly handles the configuration and customization of the CRM system to align with new processes and program requirements.Data Analysis and Reporting Leadership: Leads the efforts in analyzing CRM data to extract insights and drive business decisions. Develops and maintains reports and dashboards that provide valuable business intelligence to stakeholders.Performance Measurement: Incorporate specific performance metrics or key performance indicators (KPIs) to gauge CRM effectiveness, such as adoption rates, data accuracy, customer engagement, and return on investment (ROI).System Integration: Expand on responsibilities to include seamless integration with other systems in the organization's tech stack, enhancing operational efficiency and data flow.Continuous Enhancement: Emphasize the proactive approach to continuous improvement, staying abreast of industry trends and identifying opportunities to optimize CRM functionality.Project Management Proficiency: Highlight project management skills essential for prioritizing tasks, managing timelines and budgets, and overseeing the successful execution of CRM projects.Perform other related tasks and assignments as required.Education & Experience:Bachelor's degree in marketing, computer science or related field or equivalent experience8 or more years' experience.Extensive experience with CRM - HubSpot or SalesforceHubSpot or Salesforce certifications are a plusExperience with reporting tools - Tableau, Google Analytics or MS Power BISkills & Abilities:Technology skills in CRM software programs.Demonstrated experience developing cutting edge strategies and leading implementation through an organization.Social and emotional awareness to tailor interactions for individual customers.Strong problem-solving skills Exceptional verbal and written communication skills.Extensive product knowledge.Ability to collaborate well with other customer care team members in a consensus-oriented workplace.Analytical and data driven.Ability to work in a fast-paced environment while managing multiple tasks.Must be detail oriented, with the ability to maintain details with time-sensitive projects.Reliable, dependable, works with a sense of urgency.

Healthcare's helping hand.CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewardingA successful Project Manager II possesses a hybrid of technical and soft skills. They understand project management methodologies: Agile, PMBOK, etc. and applies those tools as appropriate to the project at hand. Leveraging project management best practices, this role leads and manages strategic projects for Weatherby Healthcare and oversees the divisional project management/implementation of corporate initiatives to better position our company to meet our growth goals. The ideal candidate must be able to manage several projects simultaneously. The position requires the ability to lead/facilitate decision making and stakeholder alignment. It also requires cross-divisional/cross-departmental collaboration, communication, presentation, and interpersonal skills.Responsibilities: Manages small to medium cross-functional projects and initiatives, which may support projects that are part of a greater program or portfolio of work. Works closely with business users and management to determine divisional and/or organizational needs, systems and operations requirements, customer rollout requirements, legal/compliance implications, etc. Consults with the sponsor and stakeholder partners to ensure scope is clearly defined, business impact analysis is conducted, change is managed, communication gaps are minimized, risks and issues are mitigated, and go lives are successfully launched for each release. Manages project scope through the maintenance of project and implementation plans and ensures any changes to scope are documented and approved. Responsible for understanding the divisional stakeholders' needs and requirements while also understanding the broader corporate strategic perspective to be able to collaboratively work with all resulting in a successful and timely implementation. Partners with divisional business partners to secure resources and business SMEs. Establishes project success criteria with the sponsor and drives project to meet established measures. Responsible for creating, maintaining, and managing project schedules, project charter, project scope and other project documentation as required throughout the project lifecycle. Track and report project status and escalate issues as appropriate to ensure timely resolution. Coordinates with team business partners/corporate partners on test criteria and execution of test plans, test cases, implementation plans, training plans, user acceptance testing and user documentation. Remains engaged in project through close to include lessons learned and evaluation of project. Partners with Divisional Lean/Business Analysis/Business Support team members to assist in identifying opportunities to use technical and non-technical ways to improve divisional business processes. Engages in release management activities to monitor project quality, recommends corrective and preventive actions, and records acceptance of all completed deliverables. Demonstrates commitment, accountability, and ownership for the project and serves as the project advocate. Experience with taking initiative to do what it takes to drive results and continuously move the project forward. Demonstrates flexibility to adapt to changing organizational priorities and a mindfulness of the implications of decisions. Focused on the application of skills, tools, and techniques to activities required to deliver planned change (e.g., new systems, new processes, new resources) in a structured way within the required scope, time, cost, and quality parameters. Works with leader to follow divisional format in developing effective presentations and to learn the different requirements based on audience. Establishes and maintains effective working relationships with project and team resources. Qualifications: Provide leadership to the project team and drives project to meet established objectives. Effective at leveraging relationships to be able to work in a matrixed environment. Effectively manage multiple projects/tasks of varying complexities, meet deadlines and work well under pressure. Excellent interpersonal and communication skills with the ability to communicate at all levels; effective in communicating with divisional leadership as well as technical staff. Effective presentation skills - must be able to create presentations that tell the right story for the appropriate audience. Must be a motivated, high energetic person who is business oriented, can build relationships, articulate concepts and process to solve business problems. Must be able to collaborate with others to build out plans and schedules. Proven track record and experience in leading and managing projects following traditional Waterfall and/or Agile methodologies. Proven track record in managing small to medium projects to completion on time. Effective problem-solving skills exhibited by effective collaboration among project team members to resolve issues and drive the project forward. Strong reasoning, negotiation, decision making and consensus-building skills. Ability to lead the team in documenting business requirements and then lead them through the conversion of high-level business requirements into process flows, use cases, and process maps. Ability to plan and manage the entire life cycle of a project. Ability to work effectively in a dynamic, change-oriented environment. Quickly able to learn the business environment (business model, competitive landscape, processes, revenue/cost drivers, etc.). Proven problem-solving and analytical skills with an ability to approach a problem logically and systematically while understanding the broader perspective of the business need. Effectiveness in leading project resources (formally and informally) and schedules at all levels. Communication skills and the ability to communicate at all levels (technical and business). Excellent interpersonal skills; able to interact effectively with all aspects of the business. Build trust at all levels and have a keen sense of self-awareness including the ability to listen to feedback. Strong reasoning, negotiation, decision making and consensus-building skills. Demonstrate a high level of dependability in all aspects of the job, foster an environment that is relationship and customer focused . Education & Experience: Bachelor's degree in business, information technology or other business discipline and a minimum of five years+ of experience leading projects PMP certified Proficient in Visio, Word, Excel, PowerPoint, Smartsheet Understanding of PMBOK methodology and project metrics and reporting, including methodologies such as Agile and Waterfall Preferred: MBA Agile Certification Lean Six Sigma Green or Yellow belt certification We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $81,400 -- $220,700 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different?

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Commercial Construction Project ManagerJob Description:A Project Manager (PM) develops, coordinates, implements, and manages all facets necessary to construct the project on time, within budget, and to the quality specified. The PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. The PM is the primary leader for the construction project.ResponsibilitiesMaintain adherence to HITT's standards of safety; ensuring that required documentation is filedCreate and manage project budget for all assigned projectsDevelop and collaborate on pre-construction RFP packageConduct project meetings, while setting milestones and formulating monthly owner reportsEstablish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change ordersPerform project scheduling; ensure project quality control and establish overall project logisticsManage the closeout process efficientlyContact new and existing customers to discuss their needs while explaining how these needs could be met by specific company servicesSupervise assistant operations support roles such as assistant project manager, administrative assistant, MEP managers, safety team members, etc. Collaborate with the project superintendent and site operations team throughout the life of the projectQualificationsHigh school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferredIn lieu of a degree, additional work experience is acceptable5+ years' experience in commercial construction, including experience with a commercial general contractorPrevious experience in a project management role with the ability to execute multiple projects and/or simultaneouslyAbility to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex. Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD EdwardsMastery of reading construction drawings; tasks including reading, interpreting, and updating construction project-related drawingsAbility to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired resultsKnowledge of current market conditions including pricing conventions and trendsMust demonstrate a strong ability to:Carry oneself as a leader and knowledge holder of the project while facilitating the decision-making processDemonstrate a positive attitude and passion for construction and our industryCommunicate clearly, concisely, and professionally, with a strong ability to present complex information in a clear and concise mannerTake initiative and seek responsibilityDemonstrate integrity consistent with The HITT Way and HITT's core valuesSeek continuous improvement of knowledge and abilities, internal focus on self-improvementRecognize quality and implement contractual and HITT quality standardsAdapt and exercise flexibility with the ever-changing world of technology, design, means and methodsCollaborate with people of various backgrounds and stylesFoster positive relationships with colleagues, clients, subcontractors and vendorsApproach all situations with a customer service oriented attitudeCoach, train and educate assistant level operations team membersSustain existing client relationships and develop new client relationshipsUnderstand and know what tasks are more important than others; discern what needs to be solved immediately and what can wait; ability to multi-task effectivelyExhibit respectfulness by being punctual, engaged/focused, and respectful of othersHITT Contracting, Inc. is committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity and Affirmative Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic information, sexual orientation, gender identity and any other protected status in accordance with applicable law. Women, minorities, individuals with disabilities, veterans, and LGBTQ+ individuals are encouraged to apply. HITT Contracting, Inc. promotes a drug-free workplace.

Prepare and manage project schedule and identify risksAssist with preconstruction and estimating throughout project Implement and maintain budget and schedule controls.The Project Manager will report significant issues in a timely manner to the Project Executive and will prepare Monthly Progress Reports in accordance with contract documents.Participate in reviewing and evaluating documentation related to the planning, site investigation, design, construction, and contract administration.Identifies and secures necessary approvals for all changes in project scope, budget and/or schedule.Responsible for all pay applications and, change orders, etc. Attend project-related meetings, capture minutes, and record issues.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Successful track record as a Project Manager with Commercial construction10+ years of Project Management experience taking projects from start to finish Experience delivering Interiors Projects and some Ground Up (Preferred)Florida project experience (Preferred)Bachelor's degree in Construction Management, Architecture, Engineering or similarAnalytical skills, with the ability to read, interpret and develop statistical reportsMust be able to read and interpret building and site plans and specifications.Must be able to prepare cost estimates and project schedules.Proficient with CMiC, Procore or similar software

Negotiate contracts, assist with estimating, bidding, profit/loss of assigned projects, and overall management of the project and the project's field staff.Lead Project to ensure a quality project is delivered on time and within budget Update project schedule and track milestones Generate master schedule and adjust as neededCoordinate with field staff including sub-contractors to ensure project stays on track Oversee change management process and document any RFI'sProcess all pay application Run weekly progress meetings Complete project close out MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.10 + years managing complex, High-End Home projects Ground up and Renovation experience with homes that are at least $10M in construction cost4 year degree in Construction Management, Engineering, Architecture or similarStrong experience with Construction software like: ProCore, CMiC, MS Project, BluebeamOSHA-30 Certification preferredStrong ability to read drawings and specifications

Fairport GlobalIn a landmark move in 2022, MarineMax embraced both SYM and Fairport. Uniting under the Fairport banner, alongside 44 premium marine brands, these entities are poised to forge a peerless global network, epitomized by shared standards of excellence, convenience, and bespoke service, heralding a new era in maritime luxury and support.Fairport Yacht Support and SYM (Superyacht Management) have united under the new banner of Fairport Global. Offering a comprehensive range of services designed to meet the needs of the global fleet, we've got your yachting requirements fully covered from bow to stern.Fairport Global in the US delivers a harmonious blend of financial clarity, uncompromising safety standards, and exceptional crew support. Our bespoke services are tailored to elevate your yachting journey, ensuring smooth operations, compliance, and a focus on your complete satisfaction.Rest assured that everything is taken care of with financial and accounting support through Fairport Global. Effective financial control is an integral part of any successful yacht program and key to providing the owner with the transparency they expect. Our online accounting platform is industry renowned for its ease and functionality both onboard and shoreside.POSITION OVERVIEW:Main priority is to provide financial administrative support to the Yacht Captain and Owner. Duties include, but are not limited to general clerical, bookkeeping and accounting, payroll, A/P, management of crew-related issues, project-based work such as refit and charter accounting. Interact and report to third party representative, (i.e. Captain, Owner's Rep, Owner. To reflect and maintain a professional company image whether in-person, through telephone interaction or when attending industry related functions.PRIMARY RESPONSBILITIES:Initiate and supervise the set-up of Credit Cards for CaptainsLiaise with the Yacht Technical Manager daily to review vessel and crew issuesConvey systems and financial procedures to new CaptainsPrepare quarterly Financial Reports providing commentary for Owner's reviewProvide Month End Audits of the vessel's Cash and Credit Card AccountsPayroll administration, including knowledge of tax and foreign withholding regulationsCalculate and pay Payroll Liabilities using EFTPS software Prepare and pay monthly, quarterly and annual state and federal tax returnsPrepare annual forecasts & budgetsReport budget discrepancies to the captain monthlyAccounts Payable maintaining strong working relationships with the vendorsMaintain strong, congenial relationships with Captain and CrewUtilize Financial Institution software to initiate Domestic and International wire transfersOther duties as assignedEssential skills Fluency in English is required; the ability to speak a second language is a plus.Excellent computer skills. Proficiency with Microsoft Excel, Word, and Outlook required.Working knowledge & utilization of QuickBooks accounting software is mandatory.Ability to communicate professionally and effectively with clients, captains, and yacht management team.Ability to efficiently prioritize and multi-task is essential.Attention to detail and follow-up is key.General knowledge of accounting principles (GAAP) is required.KNOWLEDGE AND SKILL REQUIREMENTS: Duties require professional verbal and written communication skills. Basic office and filing skills. This is normally acquired through one to three years of clerical experience.QuickBooks and Quicken Bookkeeping - normally 5-year accounting experience.Excellent Interpersonal SkillsAcquire knowledge of Industry standards and LifestyleMust be computer proficient in Microsoft Office including Excel, Word, Adobe, and Microsoft Outlook

Join our growing team and work with some of the best Phsyical Security profesionals in South Florida.General Security Inc. has an immediate position available for an Installation and service manager to join our branch operations in our Davie, Florida office.We are a family owned company, consistently nationally ranked in the top 30 in a widely recognized Industry publication, Security Distributing & Marketing Magazine (SDM). The publication ranks the top 100 Security Dealers in the Country on an annual basis.You will be responsible for managing new and ongoing Security, CCTV, Access Control and Fire alarm projects. Responsibilies also include scheduling and communicating with clients regarding inbound service requests. Candidate will work independently and as part of a team oversee all aspects of service and installation, ensuring that they meet stakeholder expectations and profitability goals.Primary Responsibilities:Review all contract documents including Proposals and ContractsReview Engineering specifications/drawingsMonitor Construction schedules for ongoing projectsManage and develop Subcontractor relationships and scopesCoordinate installation tasks with Electrician, Construction Manager, owner and other trades as requiredSupport the onsite installation efforts of the team Provide weekly reports of job progress to all stakeholdersParticipate in development of department standards and procedures Deliver consistent feedback to team membersSchedule teams of installers and programmers for assigned projectsAccountable for overall success of the installation and performance of the projectEffectively manage multiple projects concurrentlyReview plans and specifications to determine scope of work and assist sales team in job estimationConduct site visits when neededAlso attend pre-construction meetings and in progress site visits as applicableAssist in material procurement process to meet job timelinesAssist in Job costing process and analysisAssist client that have service requests, assist in scheduling T & M service requestsManage warehouse and inventory levelsQualificationsKnowledge of National (NFPA) , alarm codes and regulations a plusExperience in installing and servicing Security Alarm systems, including CCTV, Access control, Fire alarmKnowledge of low voltage systems and computer hardware related to security systems, 5 + years of technical experience in the commercial security and fire alarm industrySupervisory and leadership skillsExpereince leading and managing technical teamsStrong organizational skillsAbility to multi-taskProficienct in understanding schematics for system design and installationUnderstanding of NEC codes and regulations related to security alarm systems is a plusCompensation:Competitve salary based upon candidates experience and skills in the physical security industryCompany vehicle for transportation to and from jobsites or office will be providedCompany cell phone and Ipad are providedPaid HolidaysSick TimePTO (Paid Vacation time)Excellus BCBS Medical Plans availableDental plans, Life Insurance plans, disability insurance, Aflac and a 401(K) plan.Requirements:Must be able to lift up to 30lbs of weight, carry tools, ladders.Must be comfortable working on laddersOSHA 10 certification (we can assist in providing this training if hired)Candidates may be subject to drug test and background checkPositive attitudeRepresent yourself and the company in a profesional manner to our clients at all timesMaintain clean work environment and work vehicleEffective Troubleshooting skillsEffective communication skills

Vaco is hiring a Field Service Manager located in Oakland Park, FL. PURPOSE This position requires day to day direct ownership in planning, leading, and coordinating all product field service activities and resources. These activities include interfacing with sales and customer base to schedule/coordinate service and training trips, ordering parts, managing returns, providing customer status updates and performing analytics of monthly service reports.DELIVERABLES & RESPONSIBILITIESSchedules all field service trips.Build, lead, train and enable a high performing Field Services team.Ensures Sales Force cases are entered timely and accurately.Coordinate/arranges with properties service visits and technical support training.Provide timely updates to sales reps and internal company personnel on service status.Provide regular forecasting of service and repair parts to production.Provide properties with timely feedback on service status and issue resolutionUse Sales Force to retrieve customer base information, inventory availability, case status, work orders and changes as required.Perform analytics on field and Sales Force data to identify trends, potential product issues and work with Quality to initiate CARs as required.Responsible for the shipment of all repair parts to customers and or Field service technician.Accurately document and update customers with service status and calls.Transfers and update service call information to and from clients and technicians.Oversees all RMA requests, providing customers repair lead times.Coordinate travel for the technical support team.Assist service technician with service tickets.Assist with the closure of service jobs as needed.Runs monthly service reports.Establish and manage external service dealers, schedule, updates, training, etc. to support key regions.Assist with the coordination of BETA tests.Maintains Prototype inventoryPerform other duties as may be required QUALIFICATIONS (Education, Experience & Skills)College degree or equivalent combination of education and experience.5 years' experience in a service role within a manufacturing company.Previous experience managing technical service resources.Demonstrated experience with electro-mechanical products.Demonstrated project management experience.Knowledge of the transportation industry and service properties.Strong computer skills.Ability to read drawings, plans and schematics.Strong communications skill.Computer skills, e-mail and general business software (e.g Word, Excel, Outlook, etc.)

Sales Operations AssistantOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Sales Operations Assistant at MMA.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).A day in the life. This position will be based out of our Fort Lauderdale office.The Sales Operations Assistant will support and empower all sales teams to reach the region's objectives through the delivery of quality resources and training. This role will collaborate with Marketing and other departmental teams to ensure sales team members have the knowledge, skills, and tools to accelerate sales pipelines and achieve company goals. The Sales Operations Assistant will leverage sales/marketing analytics to optimize training, coaching and campaigns, improve overall sales performance and the success of sales operations.As our Sales Operations Assistant for our sales teams, you'llSupport the regional production team with Salesforce data management to ensure accuracy.Responsible for Salesforce training and content sharing for sales team members. Stay current on system updates provided by corporate.Provide technical training on various regional sales tools and resources as needed.Manage record uploads/transfers within Salesforce, such as book of business and prospect re-assignments.Support regional sales team in troubleshooting Salesforce processes to determine root causes of error as needed.Coordinate and provide technical support for sales meetings, including preparation of presentation materials.Support the regional production team in prospect research with the use of internal resources as needed.Serve as a liaison between brand/product marketing and sales to ensure alignment.Support the Marketing team process by leveraging Salesforce and integrated tools.Conduct Pardot lead generation and implementation with the marketing and sales support teams.Maintain Client and Prospect data in marketing & sales database such as contacts, company information, survey participation, and notes.Promote participation in national trainings and other sales initiatives.Ensure regional sales team members are participating in national/regional training initiatives.Work with Sales Operations Lead and Marketing to identify collaborative team wins and develop regional communications.Use internal resources, such as Smartsheet, Salesforce, and Microsoft Office, to generate and organize reports.Conduct regular review of LinkedIn profiles of the Sales team in order to leverage relationships in sales efforts. Support Brand building efforts of each Sales team member through social media strategy development. Leverage information to enrich marketing & sales database, evaluating/scrubbing new or inactive organizations for inclusion in marketing efforts.Fully knowledgeable in the company's sales methodology and processParticipate in National and regional projects that would directly impact the local team and office as needed.Support Beta and Alpha Programs and provide training as needed.Additional tasks as needed.Our future colleague.We'd love to meet you if your professional track record includes these skills:High school diploma or equivalentMinimum 3+ years' experience in a business-to-business sales organizationProficient Knowledge of Microsoft Office, including Word, Excel and PowerPointVery strong proficiency and experience using all aspects of Salesforce.Proficiency with training, learning and development. This position is responsible for onboarding new sales teams hires and training on all sales tools/resources.Strong marketing experience.Strong experience in sales support.Strong ability to multitask and pivot; adaptable, flexible and able to handle multiple projects/assignments at the same time.Strong analytical skills, including critical thinking, data analysis, and research.Big picture thinker who sees the whole value chain of the customer experience.Strong verbal and written communication and presentation skillsAbility to collaborate cross-functionally.Comfortable with dashboards and reportsVery fast learner and someone who is technologically savvy.These additional qualifications are a plus, but not required to apply:Bachelor's degree or higherWe know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.Some benefits included in this role are:Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid and flexible workCharitable contribution match programsStock purchase opportunitiesCompetitive compensationEntrepreneurial leadershipUnmatched, scalable resourcesCommitted to core valuesInclusive cultureTo learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3QpcjmwFollow us on social media to meet our colleagues and see what makes us tick:https://www.instagram.com/lifeatmma/https://www.facebook.com/LifeatMMAhttps://twitter.com/Marsh_MMA https://www.linkedin.com/company/marsh-mclennan-agency/We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.#MMAFL#MMABI#LI-Hybrid