Technical Support Specialist Salary in Missouri, USA

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionEAG Laboratories, part of the Eurofins group,is a leader in analytical chemistry, advanced microscopy, surface analysis and semiconductor testing services of various types of materials from synthetic biomaterials to nanotechnology, deliver new "super materials" with the potential to transform our world.Our laboratoriesareat the forefront of this revolution, providing the scientific expertise and analytical techniques to support companies at every phase of the product lifecycle, from R&D to manufacturing.We have a growth mindset culture where individuals are encouraged to drive their own success and make their own decisions while fulfilling client needs.Technical Sales Specialist's primary responsibility is to provide proposals/quotes for customized projects, by focusing on in depth understanding of customer needs, formulating an effective analytical solution for it and further provide a quote with the statement of work.Maintains direct contact with customers and help to understand and develop specific value proposals for target customers. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Focus of work may be in pre-sale and/or post-sales. Develop technical knowledge of broad range of analytical methods.This position is hybridand requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All accepted applicants must be U.S. Persons as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., "Green Card Holder"), Political Asylee, or Refugee.QualificationsPhD in Chemistryor equivalenteducation and experience.Prior experience (academic or industrial) in chemistry, materials science.Prior experience in sales or project management.Attention to detail, strong organizational skills, the ability to multitask and effective interpersonal, influencing skills and communication skills are required.Microsoft Office Suite (Outlook, Excel, Word and PPT).Must be able to handle multiple functions at the same time and maintain good organizational skills.What would set you apart?Experience with organic chemistry, extractables/leachables, polymer chemistry.We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.Additional InformationEurofins EAG Laboratories is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company's policy is to recruit, hire, train, promote and administer all employment-related matters based on an individual's qualifications, abilities and efforts without regard to protected status.Eurofins is aGender, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.If you enjoy being immersed in technology, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today! Check out our other opportunities: EAG Careers

Innova Solutions is immediately hiring for an Office Support Specialist Position Type: Contract Duration- 03- 06 Months Location- Maryland Heights MO 63043 As an Office Support Specialist, you will: Retrieves, assembles, and files information accurately and timely using established procedures. Pulls records and files as requested in a timely manner. Provides back up to other clerical positions as needed. Performs other clerical duties as assigned. Performs manual or systematic entry of information to prepare correspondence. Maintains record tracking systems. Maintains organized filing cabinets. Handles patient or provider information in a safe, secure and timely manner. Copies and faxes information when necessary. The ideal candidate will have: Skills: 6 months minimum of experience Computer skills Experience with scanners Familiarity with Barcoding Nice to have: Healthcare background Imaging experience Education: High School Diploma or GED We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Mohit Vyas Sr. Associate ? Recruitment [email protected] PAY RANGE AND BENEFITS: Pay Range*: $17-$18.50 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Compensation: $24.04 hourly; $25.31 hourly QMHPDue to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* Additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!The Community Support Specialist provides integrated, holistic, community-based support services.ESSENTIAL FUNCTIONS:Clinical Service Provision* Using a motivational, stage-matched approach, provide individualized and group education services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client's movement toward recovery/resiliency goals* Assist client in identifying strengths, needs, abilities, & preferences regarding substance abuse/mentalillness and participate in development of Wellness Plan* Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness* Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client's goals change* Aid in accessing public services, including financial, housing, emergency assistance, food, etc.* Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans* Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports* Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.* Provide individual assistance to clients in accessing needed services including accompanying clients to appointments to address medical or other health needs* Follow up with clients regarding appointments, completion of forms, returning forms or receipts and other similar activities* Contact consumers who have unexcused absences from the CSTAR program in order to re-engage them and promote recovery efforts* Meet service provision expectations per client needs and company guidelines* Complete documentation and paperwork within the required timeframeIntegrated Health Team* Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists (CPRC, Peer(s), ITCD, CSTAR, DBT, etc), nurses, dentists, NCMs, etc. regarding all areas of client wellness, including client's adherence to medications, side effects, and efficacy of medications* Seek and include input from Integrated Health Team providers on client's Wellness Plan* Work with clients to determine services needed and provide hand-offs to those services* Make referrals to additional services/providers as needed for client's Integrated Health Team* In addition to clinical providers of the team, function as liaison to others involved in client's treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc.Miscellaneous* Will seek culturally competent services and service providers to meet the unique cultural needs of each agency client and family members* Assist client with transportation as clinically indicated; Driving is an essential function of this position* Other duties as assigned High School/GED requiredAssociate's/Bachelor's/Master's degree in a human service-related field preferredIf no degree has been obtained, one of the following is required:At least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained (*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required)At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtainedAll experience must include working with individuals with psychiatric, substance use, and/or developmental disabilitiesA valid driver's license and agency established minimum automobile coverage requiredCompass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness." Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysNHSC Loan Repayment ParticipantWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!*Signing bonuses paid as per bonus policy; exclusions may apply.Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Your future? Let's build it!Volt is immediately hiring for an IT Epic Support Tech (Remote)As a Support Tech you will provide technical assistance and customer service to support to providers, end users, and patients that are related to electronic medical record (EMR) applications.This is a full time opportunity.The ideal candidate will have: Associate degree or equivalent work experience or any equivalent combination of education, training, or experience One year of related work experience in customer service and/or in information technology systems support Prior work experience in healthcare environment and/or EMR--preferred Experience working with a ticketing system or Customer Relationship Management (CRM) tool--preferred Pay Rate: $20.00/hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.Job ID : 427025

Compensation: $24.04 hourly; $25.31 hourly QMHPDue to critical service need of the communities we serve, we are offering a $1500 sign-on bonus* for Community Support Specialist positions; additional $500 sign-on bonus* for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and need you to make this happen!This is a full-time, benefit eligible position.The Community Support Specialist of Adapt of Missouri is responsible for assisting clients with severe and persistent mental illness to live successfully and to their satisfaction in the community. This is accomplished by using an assertive case management outreach approach based on the Rehabilitation Model. Services include housing acquisition, intensive case management, psychiatric rehabilitation, supportive counseling, crisis intervention, resource acquisition (vocational, educational, rental and utility assistance, substance abuse, medication), service coordination and development of a natural support system. The hours of employment are Monday through Friday, 8:30am to 5:00pm, though hours may vary depending on the needs of the clients. This position requires transporting client in personal automobile. This position requires participation in an on-call crisis intervention rotation.Responsibilities Include: Assesses and monitors a client's adjustment to community living.Monitors client participation and progress in organized treatment programs to assure the planned provision of services according to the client's individual treatment plan.Participates in the development or revision of a specific individualized treatment plan including completion of the DLA-20 as well as timely and thorough communication to assessor regarding potential goals and objectives.Provides individual assistance to clients in accessing needed mental health services including accompanying clients to appointments to address medical or other health needs.Assesses clients' level of risks, strengths, and weaknesses and interviews clients, reviews records, and confers with other professionals to evaluate clients' preparedness for independent living.Encourages medication compliance and provides education regarding medications and monitoring of side effects.Provides individual assistance to clients in accessing a variety of public services, including financial and medical assistance and housing, including assistance on an emergency basis and directly helping to meet needs for food, shelter and clothing.Assists the client to access and utilize a variety of community agencies and resources to provide ongoing social, educational, vocational and recreational supports and activities.Intercedes on behalf of individual clients within the community-at-large to assist the client in achieving and maintaining their community adjustment.Maintains contact with clients who are hospitalized and participates in and facilitates discharge planning.Trains, coaches and supports in daily living skills, including housekeeping, cooking, personal grooming, accessing transportation, keeping a budget, paying bills and maintaining an independent residence.Assists in creating personal support systems that include work with family members, legal guardians or significant others regarding the needs and abilities of a client.Encourages and promotes recovery efforts, client independence/self-care and responsibility.Provides support to families in the area such as treatment planning, dissemination of information, linking to services and parent guidance.Provides holistic, person-centered care.Develops and supports wellness and recovery goals in collaboration with the individual served.Provides services to clients which are determined to be appropriate based on GAF score and level of care.Performs job duties with an efficient use of time based on client's needs as well as meeting efficiency requirements based on budget parameters.Notifies Program Director of any changes in client's conditions.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is required to have visual acuity to operate motor vehicles. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. Education/ Experience: One of the qualifying categories listed belowBachelor's degree in human services field, which includes social work, psychology, nursing, education, criminal justice, recreational therapy, human development, family studies, counseling, child development, gerontology, sociology, human services, behavioral science, rehabilitation, counseling or related fields; Any four year degree and one year of qualifying experience;Any four year combination of higher education and qualifying experience;Four years of qualifying experience. Licensure, Certification and/or Registration: Upon hire, applicants will maintain certification in CPR, First Aid, CPI and Medication Level I Aide provided by the agency.Requirements: Must have an automobile, a valid Missouri driver's license (upon hire) with a clean driving record (no major violation) and current automobile insurance with required coverage limits. Willingness to serve clients in a variety of community settings and neighborhoods.Adapt of Missouri (AOM) was founded in 1982 and provides community support, psychosocial rehabilitation & other services for adults living with a mental health disorder in the St. Louis metropolitan area. AOM became a partner organization of Compass Health Network in March, 2022. AOM maintains for-profit status. More information about AOM and services can be found at https://compasshealthnetwork.org/adapt/.Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At AOM/Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!*as per CHN Signing Bonus policy; exclusions may apply.Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Compensation: $24.04/hour; $25.31/hour QMHPDue to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.* Additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!The Community Support Specialist provides integrated, holistic, community-based support services.ESSENTIAL FUNCTIONS:Clinical Service Provision* Using a motivational, stage-matched approach, provide individualized and group education services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client's movement toward recovery/resiliency goals* Assist client in identifying strengths, needs, abilities, & preferences regarding substance abuse/mentalillness and participate in development of Wellness Plan* Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness* Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client's goals change* Aid in accessing public services, including financial, housing, emergency assistance, food, etc.* Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans* Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports* Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.* Provide individual assistance to clients in accessing needed services including accompanying clients to appointments to address medical or other health needs* Follow up with clients regarding appointments, completion of forms, returning forms or receipts and other similar activities* Contact consumers who have unexcused absences from the CSTAR program in order to re-engage them and promote recovery efforts* Meet service provision expectations per client needs and company guidelines* Complete documentation and paperwork within the required timeframeIntegrated Health Team* Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists (CPRC, Peer(s), ITCD, CSTAR, DBT, etc), nurses, dentists, NCMs, etc. regarding all areas of client wellness, including client's adherence to medications, side effects, and efficacy of medications* Seek and include input from Integrated Health Team providers on client's Wellness Plan* Work with clients to determine services needed and provide hand-offs to those services* Make referrals to additional services/providers as needed for client's Integrated Health Team* In addition to clinical providers of the team, function as liaison to others involved in client's treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc.Miscellaneous* Will seek culturally competent services and service providers to meet the unique cultural needs of each agency client and family members* Assist client with transportation as clinically indicated; Driving is an essential function of this position* Other duties as assigned High School/GED requiredAssociate's/Bachelor's/Master's degree in a human service-related field preferredIf no degree has been obtained, one of the following is required:At least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained (*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required)At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtainedAll experience must include working with individuals with psychiatric, substance use, and/or developmental disabilitiesA valid driver's license and agency established minimum automobile coverage requiredCompass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness." Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysNHSC Loan Repayment ParticipantWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!*Signing bonuses paid as per bonus policy; exclusions may apply.Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Compensation: $24.04/hr;$25.31/hr QMHPDue to critical service need of the communities we serve, we are offering a $1500 sign-on bonus.; additional $500 for Qualified Mental Health professionals.* We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen!*Part-Time Applicants are welcome to apply!The Community Support Specialist provides integrated, holistic, community support services for adults with long-term mental health disorders. The Community Support Specialist serves as an active member of the client's integrated health team and acts as a liaison to other wellness team members, internally & externally. CHN team members enjoy a collaborative team environment, and competitive benefits, including quarterly performance incentives.Responsibilities Include:Use a motivational, stage-matched approach, provide individualized services based upon strengths,needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client's movement toward recovery/resiliency goals* Assist client in identifying strengths, needs, abilities, & preferences in regard to mental illness/substance useand participate in development of the initial wellness plan, update & completion of his/her/their Wellness Plan* Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness, including physical and mental health* Provide assistance & make referrals to public services & additional providers, as needed, including financial, housing, emergency assistance, food, etc.* Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans* Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports* Assist clients with developing personal support systems, including, but not limited to, work with familymembers, legal guardians, recovery communities, etc.* Meet service provision expectations per client needs and company guidelines & complete documentation and paperwork within the required timeframe* Assist client with transportation as clinically indicated. Driving is an essential function of the position High School/GED requiredAssociate's/Bachelor's/Master's degree in a human service-related field preferredAt least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained (*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required)At least one (1) year of experience required if a non-human service Bachelor's degree is the highest education obtainedAll experience must include working with individuals with psychiatric, substance use, and/or developmental disabilitiesA valid driver's license and agency established minimum automobile coverage requiredCompass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness." Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysNHSC Loan Repayment ParticipantWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!*Signing bonuses paid as per bonus policy; exclusions may apply.Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Compensation: $24.04/hour; $25.31/hour QMHPDue to rapid expansion in all of our clinics, we are offering a $1,500 sign-on bonus* for Community Support Specialist positions; additional $500 sign-on bonus* for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and need you to make this happen!The Community Support Specialist is responsible for assisting clients with severe and persistent mental illness to live successfully and to their satisfaction in the community. This is accomplished by using an assertive case management outreach approach based on the Rehabilitation Model. Services include housing acquisition, intensive case management, psychiatric rehabilitation, supportive counseling, crisis intervention, resource acquisition (vocational, educational, rental and utility assistance, substance abuse, medication), service coordination and development of a natural support system. This position requires transporting client in personal automobile. This position may require participation in 24-hour on call crisis intervention activities on a rotating basis.Essential Responsibilities* Assesses and monitors a client's adjustment to community living* Monitors client participation and progress in organized treatment programs to assure the planned provision of services according to the client's individual treatment plan* Participates in the development or revision of a specific individualized treatment plan including completion of the DLA-20 as well as timely and thorough communication to assessor regarding potential goals and objectives* Provides individual assistance to clients in accessing needed mental health services including accompanying clients to appointments to address medical or other health needs* Assesses clients' level of risks, strengths, and weaknesses and interviews clients, reviews records, and confers with other professionals to evaluate clients' preparedness for independent living* Encourages medication compliance and provides education regarding medications and monitoring of side effects* Provides individual assistance to clients in accessing a variety of public services, including financial and medical assistance and housing, including assistance on an emergency basis and directly helping to meet needs for food, shelter and clothing* Assists the client to access and utilize a variety of community agencies and resources to provide ongoing social, educational, vocational and recreational supports and activities* Intercedes on behalf of individual clients within the community-at-large to assist the client in achieving and maintaining their community adjustment* Maintains contact with clients who are hospitalized and participates in and facilitates discharge planning* Trains, coaches and supports in daily living skills, including housekeeping, cooking, personal grooming, accessing transportation, keeping a budget, paying bills and maintaining an independent residence* Assists in creating personal support systems that include work with family members, legal guardians or significant others regarding the needs and abilities of a client* Encourages and promotes recovery efforts, client independence/self-care and responsibility* Provides support to families in the area such as treatment planning, dissemination of information, linking to services and parent guidance* Provides holistic, person-centered carePage 2 of 3* Develops and supports wellness and recovery goals in collaboration with the individual served* Provides services to clients which are determined to be appropriate based on GAF score and level of care* Performs job duties with an efficient use of time based on client's needs as well as meeting efficiency requirements based on budget parameters* Notifies Program Director of any changes in client's condition Education/ Experience: One of the qualifying categories listed belowAssociate's/Bachelor's degree in human service-related field preferred* At least four (4) years of experience OR a combination of higher education and experience required if a High School/GED is the highest education obtained* At least two (2) years of experience OR a combination of higher education and experience required if an Associate's degree is the highest education obtained (*If the degree is an Associate's of Applied Science in Behavioral Health Support from an approved institution; then no additional experience is required)* At least one (1) year of experience required if a non-human service bachelor's degree is the highest education obtained* All experience must include working with individuals with psychiatric, substance use, and/or developmental disabilities * A valid driver's license and agency established minimum automobile coverage requiredLicensure, Certification and/or Registration: Upon hire, applicants will obtain & maintain certification in CPR, First Aid, CPI and Medication Level I Aide provided by the agency.Adapt of Missouri (AOM) was founded in 1982 and provides community support, psychosocial rehabilitation & other services for adults living with a mental health disorder in the St. Louis metropolitan area. AOM became a partner organization of Compass Health Network in March, 2022. AOM maintains for-profit status. More information about AOM and services can be found at https://compasshealthnetwork.org/adapt/.Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At AOM/Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!*as per CHN Signing Bonus policy; exclusions may apply.

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.It should be noted that while the job title includes Manager, this is an individual contributor role who will manage the escalation process, not manage people. Why You'll Love This Role: As we continue to expand our customer base, we are seeking a dynamic and customer-centric Escalation Manager to join our Technical Support team. As the Escalation Manager in Technical Support, you will play a pivotal role in ensuring the highest level of customer satisfaction by effectively managing and resolving escalations. You will be the point of contact for all escalated customer issues, working closely with and leading both support engineers and sustaining engineers throughout the lifecycle of an escalation, to drive timely and satisfactory resolutions. Your dedication to a "Customers First" approach and your go-getter attitude will be essential in maintaining our customers' confidence in our products and services. As An Active Member of Our Team, You Will... Management of Escalations: Successfully manage all escalated issues, ensuring that they are addressed promptly, effectively, and in alignment with our customers' expectations. Collaboration and Motivation: Coordinate with support engineers and sustaining engineers, providing clear direction and motivation to ensure collective efforts towards swift issue resolution. Maintain a positive and supportive environment. Customer Communication: Keep customers informed about the progress of their escalated cases, next steps, addressing concerns, and maintaining a high level of customer confidence throughout the resolution process. Crisis Management: Manage high-pressure situations with composure, keeping customers calm while orchestrating internal resources to find solutions. Daily Escalation Status: Maintain an up-to-date status on all active escalations, working with the teams to document progress, action items, and anticipated timeframes for resolution. Resolution Reflection: Analyze completed escalations to identify root causes, trends, and areas for improvement, feeding insights back into the support process, education, and product to prevent future issues. Reporting and Analytics: Prepare and present weekly, monthly, and quarterly escalation status reports, including trends, insights, and recommendations for improvement. Customer Advocacy: Serve as the advocate for customers within the organization, championing their needs and influencing product enhancements based on recurring issues. Process Enhancement: Collaborate with cross-functional teams to refine and improve escalation management processes, ensuring efficiency and effectiveness.If You Got It - We Want It Experience & Education: 8+ years of experience in a technical customer-facing role, preferably in technical support or customer support, with a proven track record of successfully managing escalations. Leadership: Demonstrated ability to motivate and lead teams through challenging situations, fostering a positive and collaborative atmosphere. Proven ability to hold yourself accountable to commitments and "Do what's right" mentality. Technical Acumen: Solid understanding of software products and systems, familiar with coding logic and principles. Strong technical acumen and able to facilitate effective communication between customers and technical teams. Communication: Excellent written and verbal communication skills, including the ability to convey technical concepts to non-technical audiences and executives Problem-Solving: Strong analytical and problem-solving skills, with the ability to think on your feet and make decisions under pressure. Customer-Centric: Genuine passion for customer success and satisfaction, with an unwavering commitment to putting the customer first. Data-Driven: Proficiency in collecting and analyzing data to derive meaningful insights for process improvement and strategic decision-making. Adaptability: Ability to adapt to a fast-paced, rapidly evolving environment while maintaining a positive attitude.Salary Range ($95,300 - $184,200) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.#LI-MV1 #LI-RemoteBring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Description: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Responsibilities :> Experience as a Customer Support Specialist or similar CS role>Familiarity with our industry is a plus>Experience using help desk software and remote support tools>Multi-tasking abilitiesBenefits:>Paid Time Off and Holidays with Generous Company Discounts annually given.>Life Insurance>Employee Wellness and 401k plans