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Driver Assistant

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Executive Assistant

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Assistant Director of Public Relations (HR title: Athletics PR Specialist I)
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Description Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU's more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. 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Medical Assistant (CMA) - Urgent Care
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Overview The Medical Assistant (CMA) - Urgent Care is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Medical Assistant (CMA) - Urgent Care: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Wellstar Cobb Gynecologists - DallasJob Summary:The Medical Assistant functions under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction. Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care and recording treatment in the medical record. Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Performs other duties as necessary related to front office registration, laboratory testing, and radiology functions within a specialty setting.Core Responsibilities and Essential Functions:Clinical and Non-Clinical Duties and Expectations- Register patient upon entrance to facility- Perform all necessary registration operations- Prepare equipment and rooms and aid physician with treatment of patients- Perform vitals and other duties to prep patients- Rotate among various clinical and non-clinical service areas such as lab, x-ray, and front office- Main safety needs of the patient- Cross train other team members 20%Diagnostic Imaging Duties and Expectations- Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients.- Prepare and position the patients for imaging procedures ensuring all proper techniques including radiation protection.- Obtain optimum views as ordered by the physician- Process images and review for proper identification and quality control.- Cross train other team members- Complete and maintain logs, reports, and documentation 15%Laboratory Duties and Expectations- Properly start lab equipment daily and maintain daily logs and documentation requested- Perform laboratory tests according to orders and instructions- Draw blood samples from patients and perform Point of Care testing- Order and stock supplies weekly- Perform daily quality control and cleaning procedures according to guidelines- Cross train other team members 15%Patient Liaison- Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity.- Always partners with the patient and significant others and/or family (as appropriate) using such appropriate method for setting and purpose (e.g. Huddles; interdisciplinary rounds; just in time and explanation of physician's instructions); keeping the patient at ease in the physician's office, and making the patient's goals the focus of the plan of care.- Practices using current clinical practice standards. 10%Team Work and Collaboration- Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (huddles, interdisciplinary rounds); completion of timely documentation and promotion of a respectful, inclusive clinical environment.- Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members. 10%Professional Development and Initiative- Completes all initial and ongoing professional competency assessment, required mandatory education, and population specific education.- May be asked to serve as a preceptor for onboarding Medical Assistants/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce; modeling professionalism and creating a healthy work environment. 10%Evidence Based Practice and Research- Promotes Evidence based practice, regarding safe, quality patient care. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.- Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems' safety absolutes. May serve as practice Safety Coach.- Participates in data collection poses relevant clinical questions to advanced evidence based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions. 10%Resources and Support- Proactively plans for the care of patients across the care continuum during giving direct patient care.- Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., relevant patient populations).- Supports efficient and effective use of human and material resources. 10%Required Minimum Education:High school diploma Required orequivalent Required andGraduate from an accredited medical assistant program preferred. Preferred andGraduate from a newly formed medical assistant program in which the program has the intent to seek CAAHEP or ABHES accreditation PreferredRequired Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.Cert Medical AssistantBasic Life Support or BLS - InstructorAdditional License(s) and Certification(s):Phlebotomy certification within 60 Days Preferred andMust complete the required OSHA training course for operators of radiology equipment within sixty days of hire. within 60 Days Required andMust have successfully passed a Medical Assistant credentialing body examination (AAMA, AMT) Upon Hire RequiredRequired Minimum Experience:Work experience in a practice setting Preferred andSpecific experience in practice specialty Required andRadiology experience Preferred andwill provide training within first sixty days. RequiredRequired Minimum Skills:Must be organized and attentive to detail.Must be able to work quickly and efficiently to assure patient comfort and satisfaction.Able to communicate and understand verbal and written English language, optimize the use of technology to support clinical care and holds basic computer skills.The employee should also be able to adhere to the WellStar Credo and Code of Conduct.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Medical Assistant (CMA) - Urgent Care - PRN
Wellstar Health Systems, Dallas
Overview The Medical Assistant (CMA) - Urgent Care - PRN is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:PRN Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Medical Assistant (CMA) - Urgent Care - PRN: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Wellstar Cobb Gynecologists - DallasJob Summary: The Medical Assistant functions under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction. Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care and recording treatment in the medical record. Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Performs other duties as necessary related to front office registration, laboratory testing, and radiology functions within a specialty setting. Core Responsibilities and Essential Functions: Clinical and Non-Clinical Duties and Expectations - Register patient upon entrance to facility - Perform all necessary registration operations - Prepare equipment and rooms and aid physician with treatment of patients - Perform vitals and other duties to prep patients - Rotate among various clinical and non-clinical service areas such as lab, x-ray, and front office - Main safety needs of the patient - Cross train other team members Diagnostic Imaging Duties and Expectations - Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients. - Prepare and position the patients for imaging procedures ensuring all proper techniques including radiation protection. - Obtain optimum views as ordered by the physician - Process images and review for proper identification and quality control. - Cross train other team members - Complete and maintain logs, reports, and documentation Laboratory Duties and Expectations - Properly start lab equipment daily and maintain daily logs and documentation requested - Perform laboratory tests according to orders and instructions - Draw blood samples from patients and perform Point of Care testing - Order and stock supplies weekly - Perform daily quality control and cleaning procedures according to guidelines - Cross train other team members Patient Liaison - Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity. - Always partners with the patient and significant others and/or family (as appropriate) using such appropriate method for setting and purpose (e.g. Huddles; interdisciplinary rounds; just in time and explanation of physician's instructions); keeping the patient at ease in the physician's office, and making the patient's goals the focus of the plan of care. - Practices using current clinical practice standards. Team Work and Collaboration - Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (huddles, interdisciplinary rounds); completion of timely documentation and promotion of a respectful, inclusive clinical environment. - Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members. Professional Development and Initiative - Completes all initial and ongoing professional competency assessment, required mandatory education, and population specific education. - May be asked to serve as a preceptor for onboarding Medical Assistants/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce; modeling professionalism and creating a healthy work environment. Evidence Based Practice and Research - Promotes Evidence based practice, regarding safe, quality patient care. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products. - Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems' safety absolutes. May serve as practice Safety Coach. - Participates in data collection poses relevant clinical questions to advanced evidence based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions. Resources and Support - Proactively plans for the care of patients across the care continuum during giving direct patient care. - Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., relevant patient populations). - Supports efficient and effective use of human and material resources. Required Minimum Education: High school diploma Required or equivalent Required and Graduate from an accredited medical assistant program preferred. Preferred and Graduate from a newly formed medical assistant program in which the program has the intent to seek CAAHEP or ABHES accreditation Preferred Required Minimum License(s) and Certification(s): Cert Medical Assistant 1.00 Required Basic Life Support 2.00 Required BLS - Instructor 2.00 Required BLS - Provisional 2.00 Required Additional Licenses and Certifications: Phlebotomy certification within 60 Days Preferred and Must complete the required OSHA training course for operators of radiology equipment within sixty days of hire. within 60 Days Required and Must have successfully passed a Medical Assistant credentialing body examination (AAMA, AMT) Upon Hire Required Required Minimum Experience: Work experience in a practice setting Preferred and Specific experience in practice specialty Required and Radiology experience Preferred and will provide training within first sixty days. Required Required Minimum Skills: Must be organized and attentive to detail. Must be able to work quickly and efficiently to assure patient comfort and satisfaction. Able to communicate and understand verbal and written English language, optimize the use of technology to support clinical care and holds basic computer skills. The employee should also be able to adhere to the WellStar Credo and Code of Conduct. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Customer Service Expert
Galderma Laboratories, Dallas
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Title: Customer Service ExpertLocation: Dallas, TX (3 days a week in office)This role is responsible for the oversight of our Order to Cash (O2C) processes for our Prescription business. Partner with 3PL Distribution to maximize customer service levels and optimize cost to serve. This role is responsible to provide high quality of service to our Specialty Pharmacies and Specialty Distributors, while adopting Galderma best in class processes, and Customer excellence. Success in this role will rely heavily on the ability to establish, develop, and maintain successful business relationships with our Internal Galderma stakeholders & and vendor to positively contribute to customer strategy and drive best in class supply chain performance.Key Responsibilities:Customer Management:• When relevant is responsible to provide high quality of service to key customers (Specialty Pharmacies & Distributors), while ensuring their ordering standards follow contractual agreements.• Accesses and maintains information regarding service and customer satisfaction levels; takes corrective actions to resolve issues impacting order and credit flow• Leverage analytics/metrics to support decision-making process and enable root cause counter measures to improve customer experience.• Coordinate with 3PL vendor & Galderma Stakeholders to ensure the right creation and maintenance of Customer data is performed Lead continuous improvement on processes & tools, projects and change management, as well as driving - closely with IT - system/tools improvements from quotes, order entryand management to post order and claims management.Order & Fulfilment:• Oversight and point of escalation with Galderma 3PL vendor on prescribed order to cash process including customer allocations, , pricing errors, order blocks, and returns.• Coordinate with the customer and liaise with internal teams where an order must be changed or cancelled• Responsible for monthly review of KPI and SLA performance of O2C processes, corrective action plan, and business escalation where applicableDispute & Deduction Management• Monitor vendor performance and KPI metrics monthly and risk mitigation plans• Assist Dispute Management team with 3PL vendor if needed to process claims and deductions• Notify customer for rejected rebate requests, trade spends, deductions/chargebacks or claimsSystems Management:• Maintains all customer information including customer specific processes and price lists; responsible for ensuring all aspects of the customer setup, including Oracle customer maintenance• When relevant: understand and correct interface issues. Embedded Interface Management (eg. EDI, ERP, or LSP system)• Other duties as assignedSkills and Qualifications:• High school diploma or GED is required.• Bachelor's degree from a four-year college or university preferred• Five (5) or more years related operational experience in customer relations working for or with a customer in a collaborative environment• Full understanding of customer order to cash processes• Skillful in claims, returns and order management with good judgment and decision-making skills.• Proven ability to implement process improvements• Proficient with MS Office including Word, Excel, and Outlook.• Proficient with Business Intelligence reporting tools• Knowledge of general accounting practices and principles• Excellent written and verbal communication skills• Strong analytical and organization skills• Ability to function in a team-oriented environment• Proficiency in system support to enable good decisions and responsiveness to customers• Knowledge of laws and regulation regarding pharmacy and prescription distributionWhat we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring managerThe final step is a panel conversation with the extended teamAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.Employer's Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Remote/WFH Customer Service Support Rep
IdealTax, Dallas
Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values